EVALUATION PROCEDURES GUIDE - Evaluation of the San José BEST Program Cycle 30 (PY 2020-2021) September 10, 2020 - Social Policy Research Associates
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Evaluation of the San José BEST Program Cycle 30 (PY 2020-2021) EVALUATION PROCEDURES GUIDE September 10, 2020
Contents OVERVIEW ...................................................................................................... 1 Study Team Liaison Assignments 2 I. Survey Procedures ........................................................................................ 3 STEP 1: DISTRIBUTE THE BEST PARENT SURVEY INFORMATION FORM 4 STEP 2: IDENTIFY SURVEY PARTICIPANTS AND SURVEY TIMING 4 STEP 3: ADMINISTER THE SURVEY 6 STEP 4: TRANSMIT PAPER SURVEYS (In-Person Paper Forms Only) 7 II. Consent Form Procedures ............................................................................ 9 STEP 1: IDENTIFY TO WHOM AND WHEN YOU INTRODUCE THE CONSENT 9 STEP 2: INTRODUCE THE CONSENT FORM 11 STEP 3: ANSWER QUESTIONS 15 STEP 4: HELP INDIVIDUALS COMPLETE CONSENT FORMS 17 STEP 5: TRANSMIT CONSENT FORMS (In-Person Paper Forms Only) 18 San José BEST Evaluation Procedures Guide (2020-2021) i
OVERVIEW The evaluation of the Bringing Everyone’s Strengths Together (BEST) program for program year PY 2020-2021, is being run by Social Policy Research Associates, Inc. (SPR) under contract to the City of San José Parks, Recreation, and Neighborhood Services (PRNS) department. The evaluation includes two separate studies: 1) an implementation study and 2) an outcomes study. The implementation study will draw upon data in the grantee workbooks and interviews with grantee staff to examine how grantees put program services into place, spend funds, and serve participants during PY 2020-2021. The outcomes study will examine changes in participant outcomes over time, including changes in psychosocial measures gathered through a participant survey and changes in education and criminal justice system measures as reflected in administrative data gathered from public agencies. This evaluation procedures guide focuses on two activities related to the outcomes study; it does not concern the implementation study. The first activity is the administration of the participant survey. The second activity is the collection of the evaluation consent form, which authorizes SPR (and PRNS) to gather administrative data on program participants. The guide includes two main sections that address these two main outcomes study data collection activities as well as instructions and scripts to assist you in conveying important information to program participants about why they are providing this information and their rights and responsibilities around doing so. The consent forms and surveys have been reviewed and approved by Solutions IRB, which is an Institutional Review Board (IRB). The IRB has reviewed SPR’s study procedures to ensure they meet international standards for the protection of individuals involved in research projects. Please only use the latest versions of the survey and consent forms contained on the website, https://www.spra.com/sjbest2021_evalforms/, and always confirm that the guide and forms you are using are the most recent ones for the current BEST program year (PY 2020-2021). We understand that COVID-19 and Shelter-in-Place orders have greatly impacted program delivery in the second half of PY 2019-2020 and will continue to do so in PY 2020-2021. In order to allow you to collect surveys and consent forms remotely during this time, we have added a virtual option to both the survey and the consent form as well as a verbal option to the consent form. While it is uncertain when the Shelter-in-Place orders will be lifted and when you will return to normal operations, these additional options should allow you to continue to collect these forms during this time. San José Evaluation Procedures Guide (2020-2021) 1
Study Forms Please find each of the virtual and paper survey and consent forms as well as the webinar training recording at the following link: https://www.spra.com/sjbest2021_evalforms/ Study Team Liaison Assignments Study Team Liaison Assignments Caitlin Grey Mahika Rangnekar Lea Folsom caitlin_grey@spra.com mahika_rangnekar@spra.com lea_folsom@spra.com 510-788-2465 510-788-2487 510-788-2462 • Bay Area Tutoring Association • Alum Rock Counseling Center • Bill Wilson Center • Catholic Charities of Santa • Caminar (FCS) • Girl Scouts of Santa Clara Clara County • Conxión (CTC) County • Fresh Lifelines for Youth (FLY) • Ujima Adult and Family Services, • Lighthouse of Hope • New Hope for Youth Inc. • San Jose Jazz • The Firehouse Community • Uplift Family Services • Teen Success, Inc. Development Corporation • The Art of Yoga • The Tenacious Group San José Evaluation Procedures Guide (2020-2021) 2
I. Survey Procedures Participant Surveys are important for helping the study track the various psychosocial changes that happen to youth as a part of being in the program as well as help to capture their satisfaction with services. PRNS would like to have as many participants as possible complete the survey. To help with this, the surveys are anonymous, optional, and not linkable to other participant data. As explained below, there are three different surveys, based upon a participant’s age or service strategy. Depending on the ways in which you serve participants, you will administer the surveys at different times throughout the program year; you will work with your liaison to determine the right schedule for your program. By comparing responses from survey participants who were in the program for longer with responses from participants who have been in the program for only a shorter time, we will be able to investigate the effects of BEST programs at an individual level. Overall, there are five steps to administering the participant survey. These are outlined below and summarized in the following graphic. 1: BEST Parent Survey Information Form 2: Identify Survey Approach Distribute form to parents/guardians Which of the 3 3: Administer Survey of minors surveys 4: (paper only) Send to SPR Read the script to Who is excluded particpants When to administer In December and Answer their May How (individually or questions/ group) reassure them Send with provided Survey is optional packaging San José Evaluation Procedures Guide (2020-2021) 3
STEP 1: DISTRIBUTE THE BEST PARENT SURVEY INFORMATION FORM While all participants can choose to take the survey or not, parents or guardians of participants, ages 7 to 17, need to be informed about the survey (any 6-year old participants will not take the survey) and those who are 18 or older do not need to have parents or guardians informed. As stated in this form, parents or guardians may choose to omit their child from the survey. We have prepared the “BEST Parent Survey Information Form” to convey information about the survey to parents/guardians of minor participants and to provide them with the option to omit their child from the survey. The following are the instructions regarding this form. • Identify all program participants, ages 7 to 17. These are the participants who should receive (or whose parents or guardians should receive) this form. You do not need to provide it to participants who are any other age. • Fill out the “Agency Name” and “Date” field at the top of the form for the date you pass out the form. This is important to help parents know when they need to respond by if they chose to respond. • Give parents of participants, ages 7-17, the “BEST Parent Survey Information Form.”Please do this as soon as possible after the study training, and at intake for any new participants thereafter. This can be emailed, mailed, or given in person. • This is an ‘opt-out’ form. Parents or guardians do not need to return this form. They only need to return this form if they do not want their child to complete the survey. • Participants, ages 7 to 17, need at least ten (10) days to return this form before the survey is administered. As noted, please pass this form out to participants as soon as you start to work with them. Please be sure that you have passed out forms at least 10 days prior to administering the survey. • If you receive any forms from parents, please keep them on file. You will need to note which participants to omit from the survey. SPR does not need these forms sent back. STEP 2: IDENTIFY SURVEY PARTICIPANTS AND SURVEY TIMING As part of the evaluation, your BEST program will need to administer the participant survey. Before you do, there are four things you need to consider: 1) who gets which survey (there are three); 2) who is excluded from the survey; 3) when you should administer the survey, 4) how you should administer the survey. San José Evaluation Procedures Guide (2020-2021) 4
A. Who gets which survey? You will administer one of three surveys to each BEST participant, depending upon the participant’s age or service strategy. Before distributing survey forms, assess your participants and decide which survey(s) make sense for your BEST participants. The three surveys are the: • Kids Survey: This survey is for participants ages 7-13. • Youth Survey: This survey is for participants ages 14-24. • Parent Participant Survey: This survey is for participants in the parenting strategy, who may be any age. Importantly, your BEST program may use one or more surveys and participants may take one or more of the three surveys, depending on the age of your participants and what strategies your participants engage in. For example, an afterschool program at a middle school may only use the kids survey while a program for older high school students or young adults may use only the youth survey. However, a drop-in program for teens and transition age youth may use both the kids and youth survey. Similarly, you may run a program that offers both young adult services but also engages in a parenting strategy that involves some of these same youth (in addition to other individuals), so you could have a youth participant engaging in both services, in which case they would complete both the youth and parent participant survey. B. Who is excluded from the survey? As explained in Step 3, the survey is optional for all participants. However, some participants should be excluded from the survey outright. These include four groups: • Minor participants whose parents or guardians have returned the parent survey information form and opted their child out of the survey. • Participants who are six (6). Six-year-olds cannot participate in any evaluation activities. • Participants only receiving street outreach services. The survey should only be administered to street outreach participants if they have moved into other BEST strategies such as case management services. • Participants who are incarcerated or in juvenile detention facilities. C. When do you administer the survey? All grantees should administer the survey at the beginning and the end of your program cycle based on the evaluation plan you develop with your liaison During your program cycle, please survey all BEST program participants except those listed above in section B. San José Evaluation Procedures Guide (2020-2021) 5
D. How do you administer the survey? Depending upon your mode of service delivery for your BEST program, you can introduce the survey in one of two ways. • Individually. You may work with participants one-on-one. If so, you may administer the survey on an individual basis such as during a case management session. • In a group. You may work with participants in a group setting. In this case, it may be more efficient to administer the survey to a group of participants. STEP 3: ADMINISTER THE SURVEY Once you have identified the survey participants and survey timing (Step 2), you will administer the survey. You may administer the survey either: • In-person (the link to the paper forms can be found on page 2) or • Virtually (links below) Kids’ Survey Youth Survey Parents’ Survey participants ages 7-13 participants ages 14-24 participants in the parenting strategy of any age English-Kids English-Youth English-Parents Spanish-Kids Spanish-Youth Spanish-Parents Vietnamese-Kids Vietnamese-Youth Vietnamese- Parents A. Introduce the Survey The cover sheet of the survey includes the following important points that you should tell participants either in-person or virtually. • The survey is anonymous. Participants should not include their name on the survey. It is important to clarify to them that there is no way for anyone to know who filled out the survey and that we hope this makes it easier for them to be honest in their answers. • This survey is optional. They do not have to fill out this survey or any questions if they do not want to. If they choose not to, it does not affect their participation in the program. That said, we hope they will participate as it will help the program improve. San José Evaluation Procedures Guide (2020-2021) 6
• They will not be paid for completing this survey. • There are no wrong answers. The survey asks about what participants think and feel. It is not a test. Please note as well that there are two fields at the top of the paper survey and at the beginning of the online version of the survey for Agency and date. The agency is your organization. The date is the date the individual takes the survey. Please ask participants to fill out this information. B. What if a participant decides not to take the survey? Some participants may choose not to participate in the survey or may not want to answer particular questions. This is OK as is outlined in the cover sheet/script. However, we would encourage you to answer participant questions and reassure them that the survey is anonymous. Also, you might remind them why we are asking them to complete the survey – to find out about how the program helps participants in order to improve program services. C. What to do during the survey? Simply distributing the survey and asking participants to respond may suffice. However, you may need to provide additional support. You may want to read survey questions and make sure participants understand what is being asked of them. You can also define difficult words or concepts. However, please refrain from offering responses for the participant. The survey is aiming to gauge participants’ own self-assessment. There are no right or wrong answers – the survey is meant for participants to express their opinion – and they should fill it out based on their own views. If you discover that certain items are not understandable to participants, please notify your study team liaison. STEP 4: TRANSMIT PAPER SURVEYS (In-Person Paper Forms Only) If you are using paper surveys that you have administered and collected in-person, you will need to send these to SPR. Please do so at three points in time: December 4, 2020, May 7, 2021, and August 31, 2021. To transmit paper surveys to SPR, please do the following: • Locate the FedEx paks with FedEx “express saver” shipping labels provided to you by SPR. If you are unable to locate these supplies, please contact your study team liaison. • Only include surveys in this package. Do not send consent forms in these packages. These packages are not designed to include the sensitive information collected in consent forms. • Send the package. You may call FedEx for a pickup, drop off the package at a FedEx location, or drop off the package at a FedEx box. San José Evaluation Procedures Guide (2020-2021) 7
• Whenever you send in surveys, please email your study team liaison with the number of surveys sent, the date the package was sent, and the tracking number of the package. • To confirm, the shipping label should show the following: Christian Geckeler FedEx Office Print & Ship Center 3167 College Ave Berkeley, CA 94705 San José Evaluation Procedures Guide (2020-2021) 8
II. Consent Form Procedures By signing the consent form, your program participants are providing their consent for SPR and PRNS to gather individual-level administrative data on participants from public agencies, including the California Department of Education, local school districts, the San José Police Department, the Santa Clara County Probation Department, and the California Department of Justice. These data are important for helping PNRS understand the ways and extent to which BEST improves participants’ educational and justice system outcomes. This outcomes analysis is critical for supporting ongoing funding. We recognize that collecting consent for administrative data is not easy and it is something that many participants will not want to provide. However, please be sure to ask as many participants as possible so that we can provide policymakers with the most information possible about the program’s effectiveness. Overall, there are six steps to administering the participant consent form. These are outlined below and summarized in the following graphic. 1: Identify To Whom And When You Introduce The Consent 2: Introduce the Consent Form Who is excluded 3: Answer Questions Which consent When to form 4: (paper only) Collect Forms administer Read the script What approach to particpants 5: (paper only) How Ensure Send Forms (Paper, virtual, (individually or or verbal) Answer their necessary group) questions/ fields are • In December, reassure them complete May, and Dece Consent form mber August send is optional with and provided May packaging • Send with provid STEP 1: IDENTIFY TO WHOM AND WHEN YOU INTRODUCE THE CONSENT ed packa There are three questions to consider in this pre-planning stage of the process: 1) to whom do ging you introduce the form, 2) when do you introduce the form, and 3) how do you introduce the form. Please remember that nothing about the evaluation changes the eligibility requirements that you already use for your BEST program. You will continue to serve all the youth you have been according to the terms of the program. Also, a participant does not need to sign the consent San José Evaluation Procedures Guide (2020-2021) 9
form to begin or to continue to receive program services. In other words, while we encourage everyone to consent, consent is not a requirement for services. A. To Whom Do You Introduce the Consent Form? In general, you should introduce the consent form to as many BEST program participants as you can. In other words, if you include them in BEST data collection activities, they are to be asked about consenting, with the following four exceptions: 1. Only introduce the consent form to BEST participants that are age seven (7) to twenty- four (24). Six is considered too young by many to offer assent or consent and so these individuals should not be included in your consent procedures. Also, even if your participants may be in parent and family services, if they are 24 or younger, please ask them for consent. 2. You should not introduce the form to individuals who are currently housed in juvenile justice facilities. You may introduce the form to participants who have previously been held at facilities but not currently incarcerated participants. 3. You should not introduce the consent form to Street Outreach participants unless they also engage in other eligible service area services (e.g., case management). B. When Do You Introduce the Consent Form? You should introduce the consent form at a point at which you have determined that an individual is eligible and will begin receiving BEST-funded services (with the exceptions noted immediately above). How Do You Introduce the Consent Form? Depending upon how you deliver services, you can introduce the form in one of two ways. • Individually. You may work with participants one-on-one. If so, you may choose to introduce the form on an individual basis. For example, you could introduce it into your intake process when a participant completes other paperwork. • In a group. You may work with participants in a group setting. In this case, it may be more efficient to introduce the form in a group setting. Just be sure you are able to answer individual participant questions. This group setting may also be ideal for all grantees in seeking consent from participants that are already enrolled in your services. Once you have decided which way you plan to introduce the consent form, please do so as soon as you can. In the future, you should include the consent form as part of your regular intake procedures for new participants. San José Evaluation Procedures Guide (2020-2021) 10
STEP 2: INTRODUCE THE CONSENT FORM To allow the study to collect administrative data, program participants need to sign the evaluation’s consent form. If they are 18 or older they can sign the form themselves. If they are under 18, they will sign the second part of the form called an assent form and then they need a parent or guardian to sign the first part of the consent form. The goal of this step is to introduce the form to participants and walk them through the key points. You may introduce the consent form in one of three ways. Please note that both the paper and virtual consent approaches are preferred to the verbal approach due to various data partners’ ability to accept verbal consent forms. The options are: • Paper form (the link to the paper forms can be found on page 2). The first approach is to use a paper consent form, administered in-person. This is the approach used in prior program years and involves a obtaining a physically signed copy of a paper form from the participant. • Virtual (links below). This approach involves using DocuSign to have participants walk through the consent form online. DocuSign is an online platform for digitally signing documents with e-verification and security. You can send the virtual consent form links on DocuSign via email. DocuSign is compatible on desktop computers, laptops, tablets, and smartphones. Once the link is opened, the participant can fill out the various fields in the form. A confirmation is emailed to the signers and the information is submitted directly to SPR. Minor Assent Form and Parental Consent Form Adult Consent Form for participants ages 7 to 17 for participants ages 18 and over English English Spanish Spanish Vietnamese Vietnamese San José Evaluation Procedures Guide (2020-2021) 11
Consent Form DocuSign Screenshots • Verbal. A third option is to call participants, and/or their families (over the phone or on video) and walk through the consent form with them. You will first need to get them the form via mail or email. You might choose this approach should DocuSign prove too technologically challenging. In this approach you will introduce the consent form as you do with the other two approaches (explained immediately below) and then ask for their consent. If they consent, you will fill in the box on the last page (see Step 4) either on the paper form or virtually through DocuSign, whichever is preferred. San José Evaluation Procedures Guide (2020-2021) 12
Virtual and Verbal Consent on DocuSign You can use DocuSign to send participants the forms to sign themselves or to sign your own name in attestation of a participant and/or their parent/guardian’s verbal consent. Once the links are opened, you will enter the signer name(s) and email address(es). The signer(s) will vary based on the type of form you are sending. o 18+ Consent Form ▪ Virtual Signing—you will enter the participant name and email address. ▪ Verbal Consent—you will need to sign for the participant so you will enter only your own name and email address. o Age 7 to 17 Assent and Parent/Guardian Consent form ▪ Virtual Signing—you will enter your own name and email address as well as the participant and parent/guardian’s names and email addresses. You will the fill out your portions of the form first, the participant will fill out their portions next and then the parent/guardian will fill out theirs last. ▪ Verbal Consent—you will need to sign for the participant and the parent/guardian so you will enter only your own name and email address. No matter the approach you will need to introduce the consent form to the individual, either in person, over the phone or over video. You should go over the form differently, depending upon the participant’s age and the introduction style. • For participants who are 18 or older or when speaking to parents or guardians, please use the script (next page) to help summarize key elements of the form. • For participants who are 7 to 17, please direct them to the Assent form (page 1), which is what they will need to sign, and which also summarizes the consent form. You can simply read these youth the text of the assent form. Please note that the Minor Assent and Parent Consent Form requires signatures from the participant themselves, a Grantee staff person, and a Parent or Guardian. San José Evaluation Procedures Guide (2020-2021) 13
Script for Introducing the Informed Consent Document This form is called an Informed Consent form. As the form explains, this program gets money from and is part of something called the Bringing Everyone’s Strengths Together program, which is run by the City of San José. This program, known as BEST, also pays for other programs and services in the city. The City, along with its contracted provider, Social Policy Research Associates (known as SPR) is conducting a research study of all the programs that receive BEST grants to learn how our services help people and how to make the program better. By signing this form, you would agree to several things. [Grantee staff: please customize the script depending on whether you are reading this to participants or parents/guardians] • By signing this form, you agree to allow the study to use certain information about [you/your child]. This means that you agree to have the City and their evaluator, SPR, collect information about [you/your child] for up to three years, including information about your participation in this program, your education records, and any involvement you might have with the police, courts or probation. • All information will be kept private and confidential. The City and SPR follow strict rules to ensure that your information will be kept safe, private, and confidential. Your information will never be shared with anyone outside of the City and SPR unless required by law. And your name will never be used in a public report or document. No one will sell or give away your information. • You won’t have to do anything to make any of this happen. You may be asked in the future to complete a survey, but you only need to do so if you want to. By signing this form, you give the City and SPR the right to collect data on your behalf. You won’t have to do anything to make that happen. They will do all the work. • Participating in our program does not require being in the study. If you [your child] choose not to participate in the study, it will not affect the services you [your child] receive in the program. • Being in the study may help to improve the program. By learning about how the program helps young people, the city hopes to offer services that may help young people even more than they do now. • You [or your child] can change your mind later. Even if you [or your child] sign the form now and agree to participate in the study, you [or your child] can decide to withdraw from it in the future. The way to do that is provided to you on the consent form. If you [or your child] withdraw from the study, it won’t affect the services you [or your child] receive from the program. San José Evaluation Procedures Guide (2020-2021) 14
Please take a few minutes to read the form. Let me know if you have any questions. If you do agree, please fill out the form. STEP 3: ANSWER QUESTIONS After summarizing the key features of the consent form and providing participants with a chance to read it over, offer them a chance to ask questions about the form, using the “San José BEST Study Questions and Answers Guide” (below) to help answer any questions. San José BEST Evaluation Questions and Answers Use this document to answer any questions potential participants have about the study. Why is this study being conducted? The study is being conducted by the City of San José Parks, Recreation and Neighborhood Services (PRNS) Department, which is the agency that provides money to run the San José BEST program. The evaluation will help people in city government learn how programs like BEST help youth and young adults do better in school, make better choices, and stay out of or reduce their involvement with gangs and crime. The goal is to make these services better. Who is running the study? The study is being run by the City of San José with a research organization in Oakland, California, called Social Policy Research Associates, or SPR. SPR is a private organization that has been around for nearly 30 years doing studies of programs like this one both in California and around the country. Do I have to sign this form? No. The decision to sign the form is up to you and you can choose to do it or not. If you decide not to sign the form, it will not affect the services you receive. However, signing the form may lead to better services in the future. If you don’t sign the form, you may still be asked to do other things related to the study like participate in a survey, which you can similarly chose to do or not do when it is introduced to you. What if I change my mind? If you change your mind and do not want to share your information with the study, you should contact the people listed on your consent form and they can help make this change. However, it’s important to remember that once you sign the form, you won’t need to do anything related to the consent form. In other words, you don’t have to do anything other than sign this form. What is the purpose of the consent form? The consent form is your way of telling the researchers that you understand what it means to share your information for the study. It gives the City of San José and SPR permission to collect San José Evaluation Procedures Guide (2020-2021) 15
and use information from public agencies for up to three (3) years before and after you enroll to see how you are doing in your life by looking at education and criminal justice system records. The form also provides PRNS and SPR with the information they need to collect this information without you having to do anything further. Importantly, signing the form also guarantees that information collected for the study will be kept private and confidential. They won’t use your name in any reports and will protect your information. What happens if I don’t sign the consent form? Your personal information will not be used in the study and the study team will not collect the types of information about you described in the form. Importantly, you can still participate in the program and receive services. Not signing will not affect the services you can receive. Can I sign up later if I want to? Yes. If you don’t want to sign up for the study now, you can sign the consent form later. We do encourage you to sign up now if you are interested since your participation may help the program. The more people we get to sign up the better the evaluation will be. How do I know that my information will be safe? SPR follows strict rules to ensure that your information will be kept safe, private, and confidential. The standards for protecting your information are very high and involve electronic and physical protections for this information. The information gathered through this evaluation will not be shared with anyone outside of PRNS/the City of San José and SPR unless required by law. And your name will never be used in a public report or document. What is the different between the consent form and the assent form? Why are the different lines on the different pages of the form? If you are 18 or older, you can consent on your own. To do so, you should fill out page 2. Please leave the information on page 3 blank. If you are 7 to 17, you can agree to be in the study but will also need permission from a parent or guardian. You should read and fill out the “assent form”. You will then need to have your parent or guardian fill out parent consent form. San José Evaluation Procedures Guide (2020-2021) 16
STEP 4: HELP INDIVIDUALS COMPLETE CONSENT FORMS For individuals who complete a consent or assent form, please do the following. • For participants 18 or older (as of the day of completing the form): o Have them fill out the following fields: ▪ Initial the Education and/or Criminal Justice boxes ▪ print their name ▪ list their date of birth (MM/DD/YYYY) ▪ sign their name ▪ fill out the current date • For participants 7 to 17 (as of the day of completing the form) they should use the “Consent Form for Parents/Guardians and Assent form for Participants, 7 to 17” o Have them fill out the information the “Assent Form.” They should: ▪ Initial the Education and/or Criminal Justice boxes ▪ print their name ▪ sign their name ▪ fill out the current date o Have them obtain parent/guardian consent. The parent/guardian should complete the following information: ▪ Parent/guardian prints their own name ▪ Parent/guardian fills out the youth’s date of birth (MM/DD/YYYY) ▪ Parent/guardian signs their own name ▪ Parent/guardian fills out the current date • You, as the grantee program staff member, should: o Print, sign, and date the “assent” form when you are conveying information to a participant that is age 7 to 17. o Complete the “for grantee staff use only” box in the upper right-hand corner of whatever pages are filled out for participants of any age. ▪ Fill in the name of your organization. San José Evaluation Procedures Guide (2020-2021) 17
▪ Complete the ID number for the participant you will use to complete PRNS data collection. • For verbal consent, you as the grantee program staff member, should: o Print, sign, and date the verbal consent box at the end of the Consent Form, the Assent Form, and/or the Parental Consent Form o Initial the Education and/or Criminal Justice boxes • When using paper forms, provide the participant with blank copy of the form they complete and let them know that you can provide them with a completed copy upon request. Be sure to provide the participant with a copy and keep the original form on file. For minors, you may wish to provide them with a blank copy of the form and mail the signed copy home. DocuSign emails all signers copies after signing virtually. Protecting Participant Information Once you collect any paper forms, please store them securely. Please adhere to the following rules designed to protect participant information. • Do not email study participant information to SPR. If you need to communicate with SPR about participants, please email or call your SPR study team liaison and let them know that you need to communicate about a participant and convey the information over the phone. • Keep consent forms in a locked drawer/cabinet or locked room, until you are ready to ship them to SPR. • Only share consent forms with PRNS or SPR. No one else should have access to these forms except you, the participant, SPR and PRNS. • Only transmit the consent forms as instructed in Step 6. Do not email the forms or send them in any other way. STEP 5: TRANSMIT CONSENT FORMS (In-Person Paper Forms Only) Prior to transmitting the forms, please make a copy of all consent forms and keep a copy on file, in a locked drawer or cabinet as described in Step 5. Please send collected forms to SPR by December 4, 2020 , May 7, 2021, and August 31, 2021. To transmit the forms to SPR, please do the following: • Locate the shipping supplies provided to you by SPR (including a FedEx pack with a “2- day” shipping label and a white, Tyvek envelop). If you are unable to locate these supplies, please contact your study team liaison. San José Evaluation Procedures Guide (2020-2021) 18
• Insert consent forms into the white Tyvek envelope. Be sure to count the number of forms. Seal the envelope when complete. • Insert the white Tyvek envelope into the pre-paid, plastic FedEx pack and seal the mailer. The label indicating “2-day delivery” should be visible. • Drop off the FedEx Mailer at a FedEx dropoff or box location or contact FedEx for pickup. Do not leave the package unattended while waiting for pickup. • Whenever you send in study forms, please email your study team liaison with the number of forms sent, the date the FedEx package was sent, and the FedEx tracking number of the package. • Send forms to the following address (already provided on the FedEx mailers): Christian Geckeler FedEx Office Print & Ship Center 3167 College Ave Berkeley, CA 94705 San José Evaluation Procedures Guide (2020-2021) 19
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