ESPORTS INNOVATION & OPPORTUNITIES STARTER PACK
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WHO IS CUSTOMER MARKET GRAVITY? STRATEGY VALIDATED + DELIVERY COMMERCIALLY VIABLE We design and launch new products, services, and experiences. We take strategies or ideas and turn them into customer-validated and commercially-viable prop- ositions that are ready to launch. Fast. Deloitte was so impressed that they acquired us to bring our services to people like you. 3
THE D5 PROCESS LEARN THE D5 MISSION We talk directly to a sizeable number of customers and experts, diving deep into their lives and how the explored D5 IS MARKET GRAVITY’S OPEN INNO- topic affects them. Our learnings con- VATION EFFORT. TOGETHER WITH OUR verge in key opportunity areas that de- PARTNERS AT DELOITTE, WE EXPLORE fine the way forward. INTERESTING QUESTIONS, EMERGING INDUSTRIES OR NEW MARKETS AND UNCOVER KEY INSIGHTS THAT ALLOW Design 5 concepts that will capitalize on US TO DESIGN SOLUTIONS THAT WILL HELP BUSINESS THRIVE IN THESE CONTEXTS. CREATE AND WE DO IT IN JUST 5 WEEKS. Using our insights as fuel, we ideate concepts that are appealing and mar- the most significant ket-relevant. We then visualize and BY THE END WE HAVE A CLEAR UNDER- STANDING OF WHAT THE PROBLEM IS, WHY IT EXISTS, AND HOW WE CAN BE- prototype them in varying formats. opportunities for sporting GIN TO SOLVE IT. organizations & their partners in eSports. TEST We go back to the experts & custom- ers to show them our concepts and let them do the talking. We identify which concepts resonate the most, then re- fine and iterate them. 5
WHAT IS BY THE NUMBERS ESPORTS? THE CATEGORY 1B+ 27.5% A form of competitive video games. Played in-venue at in revenue CAGR 2O16-2O21 a professional level, garnering a large and captive following. THE FANS • Multiplayer component • Played competitively for prizes or money • Large online or offline audience 38OM 26 • Active and involved community audience size globally 2O18 average age • Infrastructure supporting tournaments 7
SPORTS SIMULATION GAMES FIRST PERSON SHOOTERS REAL-TIME STRATEGY/ONLINE Individuals or teams compete to win and ad- 2 teams of players compete in a variety of ob- BATTLE ARENA vance in a mixed league-tournament format. jective-based game modes to determine the winner. Individuals OR teams, depending on the title, compete to eliminate or conquer the other team. Titles include: Madden, NHL, NBA 2k, FIFA, Rocket League Titles include: Apex Legends, Call of Duty, Halo, Fortnite, Player Unknown Battlegrounds, Counter Strike, Over- Titles include: Why it’s unique: THE ESPORTS Able to capture sports fans avidity by making the gameplay, tournaments, and engagement feel re- Watch DOTA 2, League of Legends, Starcraft 2 Why it’s unique: GENRES markably similar to the real-life sport. Why it’s unique: Evolving to become more cross-platform, as this space was dominated by PC gamers exclusively This category contains the most popular eSports titles, with tournaments that consistently com- for a long time. mand the largest prize pools. ESPORTS IS PLURAL FOR A REASON: A VAST NUMBER OF NUANCED GENRES LIVE UNDER THE UMBRELLA, EACH OFFERING UNIQUE COMPETITIVE SCENES. FOR THE RACING GAMES FIGHTING GAMES SAKE OF THIS PRIMER, THE FOCUS HAS Multiple individuals race to advance, usually Two individual players fight to determine the BEEN PLACED PRIMARILY ON SPORTS based on time and placement. winner. GAMES AS AN ACCESSIBLE ENTRY POINT INTO ESPORTS. Titles include: Titles include: Formula 1, Forza, TrackMania Street Fighter, Super Smash Bros., Mortal Kom- bat, Marvel vs Capcom, Dragon Ball Figther Z Why it’s unique: Most racing games are ‘simulated’ at the high lev- Why it’s unique: el – not necessarily on a controller. Played in a ‘double elimination bracket’ format – allowing for dramatic comeback storylines. OTHER Popular titles that do not fit into any other cat- egory: Hearthstone, Chess, Catherine 9
THE ESPORTS ECOSYSTEM FANS The cohort of individuals who play and view eS- BROADCASTERS The organizations and groups responsible for THE STAKEHOLDERS THAT INTERACT TO BRING ESPORTS ports games and tournaments, both online and the televising and transmission of eSports tour- TO LIFE FOR FANS. in person. Fans range from casual players, to naments & events. They facilitate advertise- avid tournament attendees and amateur com- ments during broadcasts and produce supple- petitors. mentary media assets. TEAM SUPPORT SPONSORS & PARTNERS GAME DEVELOPERS Support staff responsible for the needs of pro- Organizations or groups who dedicate mone- & fessional players. They provide coaching, treat tary or physical resources to tournaments. They PUBLISHERS injuries, and take care of team-home mainte- provide marketing, broadcast and logistical sup- nance and provisions. port. SUPPORT TEAM PARTNERS & SPONSORS PROFESSIONAL PLAYERS VENDORS The cohort of individuals who compete, play, Organizations who either physically or digitally and stream professionally in eSports games, develop kiosks and points of sale with tourna- tournaments, and events. Likely part of a team ment and gaming related products. They are and backed by support, professional players un- responsible for providing tournament and gam- dergo rigorous training. ing-related merchandise. PROFESSIONAL FANS PLAYERS VENDORS TOURNAMENT ORGANIZERS TOURNAMENT PRODUCTION STAFF Individuals responsible for organizing the mov- Staff responsible for technical, and logistical el- ing pieces that come together to create a suc- ements of running the tournament. They man- cessful tournament. They determine format & age stage and stream production equipment. ruleset of tournament, organize logistics, man- age vendros, and settle disputes around DQ’s, TOURNAMENT cheating, and glitches. TOURNAMENT PRODUCTION ORGANIZERS STAFF GAME DEVELOPERS & PUBLISHERS The organizations and groups responsible for BROADCASTERS creating, developing, and distributing video games. Games are designed for both competi- tive and casual play, and developers are often in dialogue with fans and tournament organizers to improve gameplay. 11
Most eSports titles are not virtu- MAINSTREAM al counterparts of a real sport, but rather grassroots competitive scenes, often bolstered through support of ESPORTS the game’s original publisher. These games are often among the most purchased video game titles, and com- mand large international followings. 13
OVERWATCH A competitive shooter created by Blizzard, played in teams of 6. Teams attempt to com- plete objectives to earn points, all the while dodging and interacting with the enemy team. Format The Overwatch League’s teams are permanent franchises representing major cities across the globe. There are now 20 active franchises - a number expected to grow, that share a fierce hun- ger for the Overwatch League championship, as well as for the USD $3.5 million in performance bonuses at stake in the inaugural season. As the league transitions to a home-and-away model, and with the immense success of trial “Home- stand” events, OWL looks to grow its momentum moving forward. 1O.8M 18k league final in-person viewers viewers 15
FORTNITE The game that brought the now iconic “Battle Royale” competitive format to the forefront. 100 players compete for resources and guns on an ever-shrinking island, with the last one standing winning. Game-modes within this competitive space include ‘duos’, a competi- tion between 50 teams of two. Format Fortnite hosts seasonal online tournaments, now including the Fortnite World Cup open to anyone. The attraction to its competitive scene is largely due to the games ubiquitous nature as the first ti- tle to be played competitively across all platforms, making it one of the most accessible esport games ever. Despite criticism from pro players, the game continues to be popular and partner with brands for exciting in-game activations. 1OOk $1OOM concurrent in prizes viewers awarded 17
APEX LEGENDS A competitive shooter created by Respawn Entertainment and published by EA. In a Battle Royale environment teams attempt to compete across the map to be the last ones standing. Format Mimicking the likes of Fortnite, Apex Legends has created seasonal updates with slightly longer cycles. The game promises to be more ‘compet- itively focused’ in its build, and with the backing of popular streamers and professionals the title has already exploded in popularity. Large tour- naments such as the Australian Apex Open in April-May of 2019 with prizes of over $35,000, as well as the large amounts of teams signing full rosters speak volumes about towards the game’s momentum. 5OM $92M users in in revenue one month across platforms 19
LEAGUE OF LEGENDS A fast-paced, competitive online game that blends the speed and intensity of an RTS with RPG elements. Two teams of powerful cham- pions, each with a unique design and play- style, battle head-to-head across multiple bat- tlefields and game modes. Format The League of Legends World Championship (also known as LCS) is a yearly international tournament that brings together the top teams from each league in a battle for the Summoner’s Cup and the title of World Champion. Previously, teams had to qualify, but to encourage long-term investment and commitment the LCS is moving towards a franchise buy-in model. The LCS has also created a Challenger tournament circuit to support player development and growth. 8M season 2 championship viewers 21
HOW ARE SPORTS ORGANIZATIONS GETTING INVOLVED? 23
SOCCER BASKETBALL HOCKEY The FIFA eWorld Cup contin- The NBA 2k League gives The NHL experimented with ues to grow in popularity teams autonomy and reign the eSports scene with the internationally as EA ab- over their team development, launch of their World Gam- sorbs more licensing deals marketing, and management, ing Championships, the suc- SPORTS INVOLVEMENT with leagues into the com- lending them a similar fan cess of which has prompted petition. avidity to individual fran- an elevated focus and ef- OVERVIEW chises. fort towards the initiative moving forward. FOOTBALL FORMULA 1 ADDITIONAL SPORTS Through the participation eSports athletes signed by Sports with less developed of every NFL team and their F1 teams are treated like sports video game titles affiliated eSports fran- legitimate racers, given lag behind, but are still chise, the NFL has managed professional coaching and undertaking efforts to cap- to make the Madden Bowl a development, and are in- italize on eSport opportu- wild success, broadcasting volved in design and engi- nities. on sports networks, as well neering decisions. as the Disney Channel. 25
SOCCER 29M 322k KEY TAKEAWAYS LOOKING AHEAD 2O18 viewers concurrent viewership* Larger than the sum of it’s parts As FIFA continues to grow, we’ll see an emergence of FIFA, EA, and involved organizations have done a national FIFA teams, as evidenced by the NFF’s 2018 stellar job of ensuring global alignment as the eSport esports tournament. continues to explode. Each disparate league, or tour- nament, is treated with care to deliver a unique expe- The NFF used the tournament for scouting purposes FIFA HAS MANAGED TO BLEND DISPARATE LEAGUES IN A UNIFIED rience while still ensuring that these events roll up into and selected three players for its esports team. The the flagship property, the FeWC. federation hosted the event to drive attention to the FASHION UNDER ONE GLOBAL TOURNAMENT UMBRELLA - THE FEWC. Nations League match, with 250 attendees buying THIS HAS ALLOWED THE FIFA ESPORTS COMMUNITY TO BECOME Closer league connections tickets for the soccer match as well. TRULY INTERNATIONAL IN NATURE - A FEAT ONLY ACCOMPLISHED Tournaments and leagues are executed as similarly to the format and structure of the real-life events they The MLS capitalized on the opportunity with the cre- EVERY FOUR YEARS FOR THE WORLD CUP. mimic as possible, making them much more accessi- ation of the eMLS, hosting a MLS-wide tournament ble for viewers. with each team formed by, and representing an MLS FIFA runs the highly prestigious eWorld Cup, where players qualify globally through a series of tournaments or by organization; a tournament which will continue to exceptional online performance, to compete at the final World Cup. Tournaments take place in a variety of acces- grow as more franchises become heavily involved. sible formats, from international LAN events, to national online leagues. Elevating the status of eSports The mimicry of the real events elevates the players as The tournament is open to any player globally. It is not region or age-locked, or platform specific. ‘real’ athletes. Awards ceremonies complete with real soccer pros, coaches, and clubs align the properties As EA acquires licensing to more properties, they have made sure to fold these into the eWorld Cup as well. The both in the players, and viewers minds. eChampions League will mirror the schedule and format of the actual league, with the winner taking home a whopping $100,000, as well as qualifying for the FeWC. *concurrent viewership is a standard by which game engagement is commonly measured, but represents only a frac- tion of total unique viewers 27
BASKETBALL 445k 716k 3OOk KEY TAKEAWAYS LOOKING AHEAD mid-season hours watching social media tournament the league followers Getting the (basket)ball rolling The NBA has announced the addition of 4 more af- viewers The NBA did not push teams to enter and though only filiate teams into the mix for the 2019 season: Atlanta half of the NBA franchises were represented, those Hawks, Brooklyn Nets, Los Angeles Lakers and Min- who did participate built the capabilities required to nesota Timberwolves. manage a well-executed team. This strategy prevented THE NBA, THROUGH A CENTRALIZED ORGANIZATION-WIDE PUSH, lackluster efforts which would drain the excitement the Adam Silver has referred to initiatives meant to bridge league ended up providing. the gap between the 2k, and regular League, claiming HAS MANAGED TO GET THE MAJORITY OF NBA TEAMS INVOLVED IN to have a ‘long-term commitment’ to growing the eS- THE 2K LEAGUE. HAVING EACH FRANCHISE OWN AND MANAGE AN Leveraging the overarching organization ports properties. AFFILIATED ESPORTS TEAM LENDS A SIMILAR COMPETITIVE FEEL The NBA adopted the brunt of the marketing efforts. This ensured consistency in messaging across NBA The 2k league is also quite progressive, and fans cel- AND FAN AVIDITY TO THE TOURNAMENT AS COMPARED TO THE NBA. properties, and gave the league a similar feel to a real ebrated as, for the first time ever, a woman was draft- season. The centralized efforts alleviated difficulties ed into the league (Chiquita Evans was drafted to the NBA 2k burst onto the eSports scene with the wildly successful 2017 All-Star Tournament. The winners took home and uneasiness franchises may feel, and helped them Guardian Gaming squad, Golden State’s 2k affiliate.) $250,000, and got to play livestreamed games against NBA players such as Kevin Durant and Paul George. build teams with a running start. The NBA 2k League has since become the preeminent eSports tournament and league for basketball video game Getting NBA players involved fans. With over half of the franchises represented, the 2k League is being treated as ”the NBA’s 4th league”. Each Throughout the NBA 2k League, the NBA ensured that of the five-player NBA 2K eLeague teams will be operated by current NBA franchises and the eLeague will mimic actual players participated and interacted. This was the NBA, with a regular season of games followed by a bracketed playoff system leading to the championship seen both explicitly in the tournament, and indirectly match-up. on social media. Each drafted player is given a base salary of $32,000 a year and has the opportunity to earn more from tournament winnings and through endorsement deals. 29
HOCKEY 28k 1OOk KEY TAKEAWAYS LOOKING AHEAD concurrent players viewers entered 2 sides of the same puck Although there have been no public communication to “We wanted this to be another touch point and anoth- date that the NHL is looking to replicate the NBA 2K er connection to our real game. We weren’t looking to League, it does have plans to get every team involved start something different. We weren’t looking to start next year. There are plans to move toward a six-versus- a different league. We wanted to have our fans, who six game rather than one-versus-one. THE NHL UNDERTOOK ESPORTS EFFORTS ON A LEAGUE LEVEL TO were into eSports, to have a way to play our game and connect to our game.” – Gary Bettman. Furthermore, individual NHL franchise teams, such as TEST THE LEVEL OF ENGAGEMENT AND VALUE TO BE GAINED. OFF the Tampa Bay Lightning, Calgary Flames, and Winni- THE BACK OF THE WGC’S SUCCESS, THE NHL IS LOOKING TO RAMP Testing the ice peg Jets have all run successful esport tournaments Bettman was adamant that this was not the creation attracting fans from across their regions to participate UP ITS ESPORTS EFFORTS, AND CLAIMS TO HAVE BIG PLANS FOR in a day of esports fun at their home arenas. of a new league, but rather a foray into eSports as a THE FUTURE. test. The learnings and excitement garnered from the tournament have created momentum moving into next The NHL recently held their inaugural NHL World Gaming Championships – with the finals taking place at the year, where the plan is to get more teams and franchis- newly built eSports Arena inside the Luxor Hotel. es on board. The winner and runner-up from the U.S., Canada and Europe flew to Las Vegas for a round-robin style tournament International implications between the six regional finalists, with the top two players squaring off in a best-of-three final to determine the first Although hockey is a huge sport in Europe, the NHL Gaming World Champion. Erik “Eki” Tammenpaa, an 18-year-old native of Espoo, Finland, won the $50,000 NHL has been given a unique marketing opportuni- grand prize out of a total of purse of $100,000 awarded to the finalists. ty through eSports to elevate the status of its teams, players and league internationally through eSports. Organically, NHL players are getting involved. John Wayne Casagranda, the winner of the U.S. regional, got a call from Shane Doan, the former captain of the Arizona Coyotes, his favorite team. Casagranda, who finished third and won $10,000 in the tournament, lives in Anchorage, Alaska, but said he travels to a couple of Coyotes games every season, and he was invited to attend a game next season as a guest of the team. “It’s surreal” he said. 31
FOOTBALL 3M #1 3Ok KEY TAKEAWAYS LOOKING AHEAD players rated eSports concurrent competed broadcast viewsship Broadening the goal posts The MCS 19 is set to kick off this holiday season, add- in 2O17 The NFL broadcast the MCS on ESPN and Disney XD ing two more qualifying majors with more to come. to hit wider audiences than ever before. This, in ad- dition to a deal with Twitch to stream Thursday night Streaming is a great way for players to really interact games online, some of which are to be commentated and connect with younger fans on a common interest. THE NFL HAS DONE AN INCREDIBLE JOB OF THE SEAMLESS INCLU- by esports personalities such as Ninja, has made the Juju Smith Schuster for the Pittsburgh Steelers is a ris- League far more accessible to a younger audience. ing star in the NFL who celebrates his touchdowns to SION OF EVERY FRANCHISE IN THE MADDEN 19 BOWL. TO ADD TO anime and video game references, tweets about his THE COMPETITIVE LEAGUE FEEL, MANY FINAL MATCHES ARE SLAT- Showing up on the sidelines in-game version’s Madden stats, and streams period- ically. ED TO TAKE PLACE AT NFL STADIUMS AND ARENAS. Interacting with Fortnite resulted in a boost in viewer- ship, capitalizing on cross-engagement opportunities. The NFL is the only sport organization that runs an eSports tournament entered into by every single NFL fran- chise/team. One of the qualifying tournaments for the final Madden 19 Bowl is the Madden Club Championship. Everyone in the huddle Each team has an affiliated team/individual Madden player who represents the franchise in the 32-team tourna- The NFL’s success can be largely attributed to the ment, with the top placers qualifying. voluntary participation of every single one of its fran- chises, making the eSport feel just as complete and Similar to the NBA approach, an online competitive league, open to all, runs throughout the competitive seasons. legitimate as its counterpart. Top scorers online, and those who qualify and earn top placements at dispersed events throughout the compet- itive season, will be invited to compete at the final Madden 19 Bowl. There, players will compete for the $100,000 first place prize or a piece of the $500,000 prize pool. The NFL has further elevated their eSports presence with a recently released Fortnite skin pack, allowing Fortnite players to don their favourite NFL player and team jerseys in-game. 33
FORMULA 1 63k 4O KEY TAKEAWAYS LOOKING AHEAD drivers progressed to entered the semi-finals The real thing, nearly Formula 1 is looking to expand its eSports broadcast- Competitive Formula 1 players compete in conditions ing efforts, striking deals with ESPN, Twitch, and plan- more identical to the actual profession than any other ning to livestream the event on their Facebook page as eSport. As simulations improve, players with similar well as on the main F1 site. qualities to drivers will rise to the top. FORMULA 1 HAS ELEVATED THE STATUS OF THE ESPORTS COMPET- Professional development ITIVE RACER BY LEGITIMIZING THEM AND TREATING THEM LIKE F1 teams, once they sign a player, are committed to REAL RACERS. THE SAME COACHING AND SUPPORT STAFF USED FOR professionally developing the racer. The teams use the REAL DRIVERS ARE OFFERED TO SIGNED PLAYERS. THESE PLAY- actual professional F1 coaches and support staff to im- prove the racing competency of its players. ERS ARE EVEN CONSULTED ON REAL CAR DESIGN AND ENGINEERING CHOICES. Legitimizing and leveraging racers F1 teams, such as McLaren, don’t just sign eSports Each F1 team is in participation, all given the freedom to select a player to represent them, and prepare them players to elevate their brand, but these players are however best. consulted and involved in team branding, develop- ment, and even engineering discussions. F1 team’s selection process spanned everywhere from online leaderboards and lap times, to intense in-person interviews, auditions, and boot camps. The final was held as a support category to the 2017 Abu Dhabi Grand Prix, over 24–25 November 2017. 35
TENNIS GOLF BASEBALL Tennis is the latest sport to host an esports tour- TDJ Systems, LLC releases version 2.0 of TDJ Major League Baseball is partnering with eSports nament after French Open organizer Roland Gar- Golf, the industry’s first golf platform that brings organizer UMG to produce Fortnite tournaments ADDITIONAL ros announced its second annual gaming tourna- ment, which will give gamers a chance to attend together on-course play and fantasy sports. This blending of reality and digital sports is ushering for active and retired professional baseball play- ers. The eSports events will begin with the “Chal- one of the biggest tennis events of the year. golf into the eSports arena. lengers Series” on October 1, which will be online SPORTS The tournament will be sponsored by the French Golfers can now partner with their favorite pros matches streamed on UMG’s Twitch channel. Open’s main partner, multinational banking group each week and compete against friends at their BNP Paribas and will be called the ‘Roland-Gar- local golf course, or with other players across the ros e-series by BNP Paribas.’ country in virtual pro-am tournaments. Players from the United Kingdom, France, Bel- gium, Italy, Germany, China, India and Brazil will compete in a demo-version of the unreleased Tennis World Tour game made by Bigben Inter- active. The winner of each region will then travel to the French Open in Paris on May 25 where they will play in the finals of the tournament. With the French Open starting on May 21, the e-series fi- nals will be held during the opening rounds of the tournament. 37
Stay in touch. WWW.D5ESPORTS.COM TRACK OUR PROGRESS ONLINE Jeff Owen jeff.owen@marketgravity.com Ben Blium bblium@marketgravity.com Emma Tanaka emma.tanaka@marketgravity.com Jeff Harris jeffharris@deloitte.ca Luc Ryu lryu@deloitte.ca Iain Montgomery iain.montgomery@marketgravity.com 39
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