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ENJOY THIS COMPLIMENTARY ISSUE Learn more about becoming a member on page 10! The 2021 Guide to FIADA Member Auctions is here. View the diretory on PAGE 15 OCTOBER 2021 ALER | 1 O C T O B E R 2 0 2 1 | I N D E P E N D E N T D Ewww.FIADA.com
NOW IS THE TIME TO EARN YOU R CE CREDIT GET READY TO LEARN CE SEASON IS RIGHT AROUND THE CORNER. Make good use of your downtime to learn about your business and get your CE WAYS TO LEARN AND EARN: ON-DEMAND ONLINE IN-PERSON LIVE OVER ZOOM Free for FIADA Members $79 for FIADA Members $10 for FIADA Members $39.95 Non-Members $99 for non-members $59.95 for non-members MORE EDUCATIONAL OPPORTUNITIES: FIADA offers other education opportunities to help you grow your business. Choose from a long list of live or recorded webinars, an online Title & Registration course, in-person events like Town Hall meetings and the Annual Convention or spend a few minutes on our YouTube channel. Go online to FIADA.com and explore the Education tab to learn more. REGISTER ONLINE AT FIADA.COM Register for CE Courses, print out certificates and view the class schedule at FIADA.com/ContinuingEducation.
OCTOBER 2021 | CONTENTS For members of the Florida Independent Automobile Dealers Association FEATU RES 10 | FIADA-The Future Rides on Us! MAILING ADDRESS 1840 Fiddler Court Tallahassee, FL 32308 Do you ever wonder what the FIADA actually is? Let us explain TELEPHONE (850) 385-2712 it to you and why membership is important. (800) 237-0448 FAX (850) 385-3251 15 | 2021 Auction Directory WEBSITE www.FIADA.com A complete guide to all the FIADA member auctions including EXECUTIVE COMMITTEE GMs, locations and sale times. Chris Ellis Luis Giraldo President Senior Vice President 20 | 6 Tips to Win Your Next Dealer Auction Jason March Chairman of the Board Auctions are exciting and sometimes it can be easy to get Dexter Beard Treasurer caught up in the emotion. Have a plan and stick to it to be a John Giasullo Secretary real winner. Ejola Cook Regional Vice President Michael Fernandez Regional Vice President 28 | Decisions Looming Brad Joel Regional Vice President If you are struggling with marketing, maybe its time to Leigh Anne Thompson Regional Vice President Jim Winterick, Sr Regional Vice President consider a marketing director, or at least asking the right questions. FIADA STAFF Lisette Mariner, CAE Executive Director Terry Myers Director of Development DEPA RT MEN T S & Education 4 President’s Message 14 Membership News Julia Rooney Membership Manager Christopher Ellis 24 HR Advisor Savannah Calhoun Administrative Assistant 6 Executive Director’s Christy Taylor Editorial/Advertising 25 PAC Contributors Message Lisette Mariner, CAE 26 Legal & Legislative News POSTMASTER: Send address changes to 8 Back to Basics Eric Johnson FIADA • 1840 Fiddler Court Terry Myers 30 Industry News Tallahassee, FL 32308 (850) 385-2712 • Call/Text: (800) 237-0448 Fax (850) 385-3251 • www.FIADA.com Mark your calendar for the next episode of The Dealer Money Hour Webinar. The Independent Dealer is a publication of: Attendance is FREE to FIADA members Florida Independent Automobile ($10 to non-members). Dealers Association 1840 Fiddler Court Wednesday, November 17, 2021 | 1pm Tallahassee, FL 32308 Understanding and Implementing the Anti-terrorist Rule, The magazine is published every month in Safeguards Rule, Red-Flags Rule, and the $10,000+ Cash Tallahassee and distributed to Florida new, reporting Rule among many others used, wholesale and lease/retail car dealers. Advertising rates are available upon request. Guest Adam Crowell, Attorney with ComplyNet The statements and opinions expressed herein are those of the individual authors Wednesday, December 15, 2021 | 1pm and do not necessarily represent the views Digital Marketing & Branding Secrets That Work of Independent Dealer or the Association. Likewise, the appearance of advertisers, or Guest Natalie Dunlop, Senior V.P. with CloudMellow their identification as members of FIADA, does not constitute an endorsement of the REGISTER ONLINE NOW AT FIADA.COM/WEBINARS products or services featured. OCTOBER 2021 | INDEPENDENT DEALER | 3
PRESIDENT’S MESSAGE FIADA + Advocacy Membership and involvement equals success in Tallahassee. | BY CHRISTOPHER ELLIS It's nearly November and even They really want our opinions on how new laws and though there aren't any elections to watch or polls to regulations will impact the way we do business. We predict this year, it's a good time to think about the actually all want the same thing in this respect. If we legislative process, how it all works and what our role are successful car dealers, then in turn the state of Florida is successful. So, it makes sense that instead is in it. of being "out to get us," they actually want to create an environment where our business can prosper. No doubt, our country has become politically divided over the past decade or more. Like it or not, Advocacy is also about being proactive. FIADA's everyone has an agenda. It's easy to feel frustrated Legislative Committee has the authority and duty and give up. What's more challenging is listening and of reviewing the progress of legislation at the state not giving in. level, making recommendations regarding legislative issues and keeping the FIADA Executive Committee We speak a lot about advocacy at FIADA, but what (and members) informed on all legislative matters does that mean? First, we are organized. As a FIADA affecting the independent automobile dealer industry member you not only enjoy exclusive benefits and and FIADA. The dealers who volunteer their time on services, but you get counted in the eyes of the the Legislative Committee are super smart and very lawmakers in Tallahassee. When we speak on the committed to you. Many of the members have served issues that affect us to the people at the Capitol, they on the committee for years and have a thorough listen because we are a focused group with the same knowledge of where the focus of the Legislature has message. The more members we have, the louder our been and a good sense of where it's going. We have voice is heard. There are 11,000+ licensed dealers the added benefit of working with our own Lobbyist, in the state of Florida. Unfortunately, not Sandra Mortham, who has been an integral part of all of you are members. Does it matter? Yes. our legislative strategy. Between the committee, Ms. Think about it like voting. Just like every vote Mortham's guidance and the financial support of counts, when it comes to advocacy, every the FIADA PAC, we have been able to get our own member counts. legislation sponsored and passed many times over the years. From battery and tire taxes to the looming Second, we are educated. Legislators are threat of manufacturer recalls, FIADA is always looking at us as the leaders of our industry. trying to stay a step ahead. FIADA membership means you are CHRISTOPHER ELLIS serious about your business and you One of the benefits of living in this country, and FIADA PRESIDENT didn't just get a license to be able to this state, is having the freedom to make your own go to the auction. You plan on being choices. It can be a double-edged sword though, around for awhile and you have a stake in the game. because with freedom comes responsibility. In a Again, thinking about it like an election, FIADA perfect world, every used car dealer in Florida who members would be considered informed voters and has a license would be a member of the FIADA. If that's the kind everybody wants-and are willing to you are one of the ones who hasn't joined us yet, listen to. Legislators know as much about how to would you think about it now? If you appreciate sell a car as you do about how to make a law. It is the freedom you have to run your business the way our responsibility to educate them about what we you want, then maybe its time to also take on the do, just like it's important that we learn about what responsibility of helping us keep it that way. they do (check out page 6 if you want a refresher). 4 | INDEPENDENT DEALER |OCTOBER 2021
HARNESS THE POWER OF OUR DMS PLATFORM Monitor Inventory Instant Approvals Prompt Full Spectrum Competitive Aggressive Flexible Local Training & Sales Process 24/7 ACH Funding Financing Rates Advances Terms Branch Offices & Support © 2021 Lobel Financial. All rights reserved. Member NIADA. MANAGE YOUR DEALERSHIP PAID ADVERTISING THE PROGRAMS ARE OURS THE BENEFITS ARE YOURS www.lobelfinancial.com │ 800.871.8051 │ ds@lobelfinancial.com 263087-Lobel Harness the Power7.367x4.811.indd 1 11/5/2020 10:26:46 AM DEALER DAY at the Capitol NOVEMBER 3 | TALLAHASSEE CAPITOL BUILDING An event to lobby at the capitol, advocating for legislation relevant to used car dealers. R E G I S T E R O N L IN E AT F I A DA .C O M OR CAL L 8 0 0 . 2 3 7 .0 4 4 8 F O R M O R E D ETA I LS OCTOBER 2021 | INDEPENDENT DEALER | 5
EXECUTIVE DIRECTOR’S MESSAGE The Basics of the Legislative Process How a bill becomes a law and how you can help get it there. | BY LISETTE MARINER, CAE Remember School House Rock's and Senate, like-minded groups (such as the FIADA) are “I’m Just a Bill”? That little jingle helped us all helping to educate the committee members and then the learn in grade school the many steps for a bill Representatives and Senators about the pros and cons of to become law. I thought it might be helpful to the legislation they are debating or will be voting on. review this process, since for most of us it's been a long time since we learned. The Legislative Session is an "all hands on deck" time for FIADA. Not only do we monitor the progress of any It all starts with an idea that is introduced by a bills we are working to get passed, but also any bills that member of the House or Senate. Anyone can potentially could affect dealers or small businesses. Myself, have an idea, including groups like the FIADA. our Lobbyist and members of the FIADA Legislative The idea can't get anywhere though unless it is Committee try to educate Legislators on the "whys" or suggested by a legislator in the form of a bill. "why nots" of the bills we are monitoring through office Associations like FIADA work with lobbyists to visits, phone calls and emails. We also call on you from find a Senator(s) and a Representative(s) who time to time to help by calling or emailing your senator or will introduce it. Because the Legislative Session representative as a constituent who is also a member of the is only 60 days, most bills are introduced in the FIADA. We send out legislative alerts via email when we two houses simultaneously. Once introduced need your help with this process and we would like to send they are referred to a committee by the House a thank you to everyone who answers the call. Speaker and the Senate President for further study and consideration. Committees can change I understand how hard it is to get involved with legislative the bill, accept it, or reject it. If the bill is changed issues, especially when you have a business to run. That is or accepted by the committee, it can then be why FIADA has made it a priority to stay alert and active considered by the full Senate or the full House on your behalf. Your membership helps us stay present of Representatives, which in turn votes in the Legislative process, and your contribution to the to accept the bill as it is, change the FIADA PAC fund furthers our reach. It's so easy to take bill, or reject the bill. It is read a first an "out of sight, out of mind" approach to the legislative time, amended, and then read a second process, but our industry cannot afford to do that. We time. It is read a third time, members have to stay on top of it all the time. Even though the debate and then vote on the bill. When 2022 session will not start until January 11, committees passed, the bill is signed have already started to meet. We will be there from start into law or vetoed by the to finish looking out for you, keeping you informed and LISETTE MARINER, CAE Governor. The Legislature working for the used car dealers of Florida. EXECUTIVE DIRECTOR may vote to override the veto, and the bill becomes If you aren't a member of our Association yet, please law without the Governor’s approval. think about joining. There's a physical application on page 12 of this magazine for all of you who like to do things With so many steps, a ticking clock and a large "old school." If that's not your thing, you can go anytime amount of people, involved you can see actually to FIADA.com and click on "Join" or "Become a FIADA how difficult it is to get legislation passed. Most Member." It costs about a dollar a day and will take about bills die in committee and never even make it to five minutes of your time to strengthen your industry and a vote. While the bill is winding its way through grow your business. Isn't your future worth that? the committees and eventually to the House 6 | INDEPENDENT DEALER |OCTOBER 2021
BACK TO BASICS The Updated Power Of Attorney Form Q&A on the Secure POA_HSMV 82995 updated form | BY TERRY MYERS One of the most powerful tools in 2. The dealer arranges to satisfy the lien. the dealer arsenal, the HSMV 82995 Secure Power 3. The dealer places a ‘Not For Sale’ sign on the of Attorney, has been updated! vehicle. Until the title arrives and is properly reassigned to the dealership, the vehicle may FLHSMV Motor Vehicle not be offered for sale. (There is an exception Procedures Manual TL-02, that may be executed in Section B. See below) (https://www3.flhsmv.gov/dmv/ 4. Form HSMV 82995, Part A is completed, giving Proc/tl/tl-02.pdf )updated July the dealership the power of attorney to create 28, 2021 reflects the new 20- a Duly Assigned Certificate of Title from the year rule, allowing the use of selling customer to the dealership, as soon as this powerful tool to include Scan to read the Certificate of Title arrives at the dealership 2011 or newer vehicles that are the Procedures in paper format from lien holder ABC Bank. less than 20 calendar years old. Manual 2010 or older vehicles and other The Dealer and customer/owner will capture non-eligible vehicles may use form HSMV 82053, the current odometer reading, date and status Non-Secure POA. of reading. The Seller prints and signs his/her name(s) as directed in the form. The Purchaser/ Under what circumstances might the HSMV 82995, Dealer Agent prints and signs his/her name as Secure Power of Attorney form be used? directed in the form. • The tile is lost. Note: this is a paper title. You cannot lose an electronic title. HSMV Note: The Power of Attorney is given to the 82995 allows for a duplicate title to be issued, dealership, not a specific person. The dealer replacing the original. agent executing Part A on behalf of the • The title is being held by a Lien Holder. dealership might not be the exact same agent to complete the process when the title arrives. What would be an example(s) of applying and executing the HSMV 82995, Secure 5. The Title arrives at the dealership. Florida Power of Attorney? Statutes 319.24(5)(b) states the lien holder is Example: The dealer is here. The customer/ required to produce the title within 10-business owner is here. There is a paper or electronic days of cashing your check (accepting your TERRY MYERS title being held by a Lien Holder. We will use payoff). EDUCATIONAL the paper title and form process because it is • The dealer agent removes the HSMV 82995 INSTRUCTOR easier to visualize. The customer purchased from the deal jacket and transfers the odometer a vehicle from the dealership and wants to reading, date, and status from Part A onto the trade in his/her vehicle. The dealer checks the state’s title. Here is a walk-through of the rest of the database and discovers there is paper lien with ABC form: Bank. Here are the steps he would take: In the Transfer of Title by Seller area: 1. The dealer contacts ABC Bank within the Purchasers Name: Print the Dealership Name required 10-Business Days, per f.s. 319.24(5)(a), Purchasers Address: Dealership Address for the payoff needed. Selling price: Resale 8 | INDEPENDENT DEALER |OCTOBER 2021
Selling date: Date listed in Part A 6. A Duly Assigned Certificate of Title has been created, Insert: Odometer reading, Date, and Status (Actual, etc.) supported by the HSMV 82995 Secure Power of Attorney. The original stays with the Duly Assigned Under the Penalty of Perjury clause: Certificate of Title until it is surrendered with the tile In the Seller area: and a new title is created. The dealer copy is retained He/she prints the seller’s name/POA. Repeat if more for 5-years. than one seller. He/she signs his/her dealer agent name/POA. Repeat 7. The dealer may now swap out the Not For Sale sign if more than one seller. with a For Sale sign. In the Purchaser area: There is a Part B which allows an exception to the vehicle He/she prints his/her dealer agent name and signs being offered for sale prior to the arrival of the title. This his/her dealer agent name in the purchaser signature involves the issuance of a second 30-day ‘Temp Tag’. Join area. The ‘dealer agent’ here might be the same or a us in a training session if you want to hear ‘the rest of different dealer agent than the one in Part A. the story’. The dealer is required to make the supporting records available for at least five years. In Part C of the HSMV 82995 Secure Power of Articles are the opinion of the author and are not intended to be legal Attorney: or accounting advice. The intent is to share thoughts and concepts He/she prints his/her dealer agent name and signs. that help the business owner(s) find new and perhaps revisit, ways to He/she prints in the date these actions were be as successful as they are capable of being. Terry can be reached at completed. (727) 804-7375. Email: TMyers@FIADA.com. Feedback is appreciated This date will be later than the date is Part A and on and encouraged. Terry L Myers, FIADA Director of Education and Development. the Certificate of Title. PAID ADVERTISING OCTOBER 2021 | INDEPENDENT DEALER | 9
What is the FIADA? The Florida Independent Automobile Dealers Association (FIADA) is a not-for-profit Florida corporation that was organized in 1940 to represent and support the interests of independent used car dealers. The FIADA was established out of the need Code of Ethics for a common ground for independent Members have a general duty of integrity, honor car dealers to learn how to be successful; and fair dealings toward the general public. to protect themselves from unfair and unnecessary regulations; to exchange ideas; Members shall comply with all city, county, and to educate the public and the law makers state and federal laws and shall endeavor of the importance of the industry to the to keep themselves informed of those laws general public. governing their business. A member shall not intentionally injure the What do we do? business reputation of another member or We offer members a variety of benefits competitor. such as technical assistance, money-saving coupons and programs, education, networking Members shall employ truth and accuracy in opportunities and advocacy. Explore our advertising and selling. benefits to find out why you should join. A member shall stand by any guarantee given with the sale of a motor vehicle. DID YOU KNOW? When you become a member of FIADA, A member shall not perform any act which you automatically become a member of the would bring disrepute to the motor vehicle NIADA, (National Independent Automobile industry. Dealers Association). That means twice the benefits with only one membership! Learn Members shall expose or halt, where found, more at NIADA.com any scheme designed to deceive or defraud the automobile buying public and aid in prosecuting those guilty of such acts. Members shall consistently strive to improve business methods to the end that the public will be better served. Members shall encourage the American system of free enterprise. FIADA-The Future Rides on Us! 10 | INDEPENDENT DEALER |OCTOBER 2021
Education You may have first learned about FIADA through Go beyond the required CE class and learn one of our pre-licensing courses for new dealers. things that can help you grow your business. That course is just one of many our Education FIADA offers members: Department offers. We have live and work- at-your-own pace options available for all of WEBINARS our courses, and many are free or offered at a The Dealer Money Hour is discount for FIADA members. The course catalog hosted monthly and covers includes: a variety of industry topics with special guests. Continuing Education (8 Hours of CE Credit) A live via zoom or self-directed course designed to keep you up-to-date on current laws and INDEPENDENT DEALER procedures as well as refresh you on the basics. FIADA's monthly magazine provides members with Title & Registration (8 Hours of CE Credit) helpful articles, dealer This course covers proof of ownership in Florida, interviews and industry news other states and other countries, notarization to stay up-to-date with what requirements, verifying present and past is happening. ownership, odometer readings, adding and removing liens and more. FIADA.TV Subscribe to our YouTube channel for additional Register for a class online at FIADA.com or educational content and call us at 800.237.0448 for details and more recaps of key industry information. events. Events From the beginning, FIADA has been a place where dealers can meet, connect and learn with other dealers. By providing events throughout the year, we allow the opportunity for members to network and hang out together. Town Hall Meetings Held in different locations around the state, these one-day events are perfect to learn over a free lunch. Dealer Day at the Capitol An annual event that focuses on advocacy by taking dealers to Tallahassee for one-on-one meetings with legislators and a first-hand look at the legislative process. Annual Convention & Trade Show This is THE event of the year with a three day schedule of workshops, keynotes and social events designed to grow your business and your network. The trade show brings vendors to you for a chance to see the latest products and services they have to offer. View the full calendar of in-person events including Town Hall Meetings and the Annual Convention at FIADA.com/events. OCTOBER 2021 | INDEPENDENT DEALER | 11
Benefits Business Partners FIADA has an entire committee These companies are committed to supporting the FIADA and its dedicated to finding member members. Learn more at FIADA.com/Business Partners. benefits and programs that are useful, quality and cost- 700Credit is a leader in credit reporting and compliance effective. Some benefits are solutions designed for the automotive industry. They completely free to members, offer quick and easy access to the information you others include member-only need about your customers, your client base, and your discounts and savings applied dealership personnel and their performance. by the vendor. These vendors include: We offer the parts you need from national brands you ABCOA/Deal Pack Software trust. We invest in our parts inventory and delivery network so parts are available when you need them. We Advantage Automotive lead the industry with more than 99% coverage in key Analytics categories for light duty cars/trucks on the road today. AFC Advantage Automotive Analytics has a whole host hardware and artificial intelligence software that gives ASC Warranty automotive finance professionals the tools to monitor and assess risks in real time. Auto Data Direct CarFax Auto Data Direct provides innovative, web-based tools for accurate and real-time motor vehicle data. FIADA DealerCenter members receive free activation when they sign up for Dealerplatform.com ELT services and deposit $50 in a pre-paid account. Floorplan Xpress MyPayrollSite.com LLC provides payroll and all related Martinez and Associates tax services, HR support and a host of other business support services. Adding MyPayrollSite.com as your SiriusXM payroll provider adds another consulting source to your human resource team. Small Dealers Assistance Tax Refund Services (TaxMax) The NIADA Certified Pre-Owned Program offers high- quality vehicles backed by a powerful, worry-free limited TextBox warranty from Warrantech. NIADA Certified is the only nationally recognized, independent CPO program. UPS Shipping Heartland offers merchant services/credit card Williams & Stazzone processing. Take advantage of your FREE savings analysis and see how much money they can save you. See how FIADA members now have access to new and improved much you flat pricing. Among others, members-only savings can save Include 50% on domestic next day/deferred and 30% on as a FIADA ground commercial/residential member. Scan this FIADA members have access to exclusive, members-only code to use discounts at Office Depot and OfficeMax and can save our member up to 75% off regular prices on the Best Value List of calculator. preferred products. 12 | INDEPENDENT DEALER |OCTOBER 2021
Florida Independent Automobile Dealers Association Serving Dealers Since 1940. MEMBERSHIP APPLICATION FIADA’s Vision is to be the leading resource for Florida’s independent automobile industry. OUR Mission is to protect, promote and preserve independent automobile dealers, vendors and consumers through education, ethical practice, professional networking and advocacy of fair legislation/regulation. FIADA PROVIDES DEALERS WITH: REPRESENTATION: EDUCATION: DEDICATION: AFFILIATION: A lobbyist and legislative Free Continuing Education A network of 600+ dealers Access to over 100 committee that fights for and free phone calls to who are united by the vendors who specialize in the interest of dealers. legal counsel. same issues as you. auto industry needs. MEMBER DISCOUNTS: Take advantage of member-only discounts at over 12 auctions in Florida & Georgia as well as savings from companies like ADD, ASC, Carfax and more. The number of benefits you receive as a member pays for the price of your membership. For $325 you can’t afford not to be a member. It costs less than $1.00 per day to get connected inside the industry. DUES: $325 Annually Sponsor:_________________________________________ Company Name:______________________________________________________________ q New Mbr q Associate Mbr Address:__________________________________________ City:_______________________ State:_______ Zip:__________ Phone:_________________________________Fax:________________________________ Email:________________________ By signing I agree to the FIADA Principal Contact:_____________________________________ Signature:___________________________________________ code of ethics and FCC Consent. Payment Method: q Check (made payable to FIADA) q Visa q Mastercard q American Express q Discover Card Number:______________________________________________ Expiration Date:____________________ CVV:__________ Name on Card:____________________________________________________________________________________________ I authorize FIADA to charge my credit card listed above. Dealer Type: q Retail q BHPH q Wholesale Years in business?_____________ License# ______________________ SUPPORT THE FIADA PAC Your PAC Contribution helps spread the awareness and gain support of issues affecting independent dealers in the state's capitol. q $500 q $250 q $100 q $50 q $25 q _________ FCC Communications Consent: I understand that by providing my mailing address, email address, telephone number and fax number, I consent to receive valuable and timely communications via mail, parcel, email, telephone, text and/or fax from or on behalf of the Florida Independent Automobile Dealers Association (FIADA). This consent shall remain in effect until FIADA receives written revocation signed by an authorized representative. 800.237.0448 | Fax: 850-385-3251 | Email: info@fiada.com | www.FIADA.com | Florida Independent Automobile Dealers Association, 1840 Fiddler Court, Tallahassee, FL 32308
MEMBERSHIP NEWS SEPTEMBER 2021 N EW ME MB E RS REJ O I N I N G MEMB E R S ALL PRESTIGE SERVICES LLC CAMPBELL MOTORS AMERICAN CAR CENTER Christopher Maples Brian Campbell David Norton Crystal River, FL Panama City, FL Memphis, TN Sponsor: FIADA.com Sponsor: Savannah Calhoun Sponsor: FIADA FIRST CLASS MOTOR ROUND TABLE AUTO SALES SPORTS LLC Cedric Campbell Jose Flores Orlando, FL Orange City, FL Sponsor: Terry Myers Sponsor: Savannah Calhoun R EN E W ING ME MBERS 40+ Year Members Riker's Auto Financial Kissimmee, FL Tampa Machinery Auction Tampa, FL Tampa Carstore, Inc. Tampa, FL 30+ Year Members Under 10 Year Members Manheim Pensacola Pensacola, FL ABC Autotrader Tampa, FL Martinez & Associates, CPAs, P.A. Winter Springs, FL Auto 4 You Inc Sarasota, FL 20+ Year Members Carvalue LLC Seminole, FL Frontier Motors, Inc. Pensacola, FL Commuter Cars Port Saint Lucie, FL Prime Autos West Palm Beach, FL The Car Guys Melbourne, FL Williams & Stazzone Insurance Agency, Inc. Melbourne, FL Fitzgerald Motors, Inc. Clearwater, FL Fleet Liquidators of Central Florida LLC Debary, FL 10+ Year Members Keen Auto Mall LLC Pompano Beach, FL Cars & Credit of Jacksonville Jacksonville, FL Manheim Fort Lauderdale Davie, FL Corbin Auto Sales Chipley, FL Myhree Motors LLC Williston, FL Credit Solution Auto Sales, Inc Jacksonville, FL Next Ride LLC Largo, FL Enterprise Rent A Car Coconut Creek, FL Orlando Auto Auction Orlando, FL Florida Auto Dealer School The Villages, FL Resources Management Group Oviedo, FL Lighthouse Children Home, Inc. Tallahassee, FL SheCar, Inc. Orlando, FL MITS at CMI, LLC Largo, FL Zellner Insurance Agency Jacksonville, FL No. 1 Auto Sales, Inc. Hollywood, FL Off Lease Only North Lauderdale, FL You're invited to join our FIADA "Closed Group" on Facebook. This group was created to allow our current members to be able to communicate, offer advice, and is a way to better your dealership and our organization. It's different than the public page and is intended for members to ask questions, state concerns, or just chat. Any current member of FIADA can join. Just search "FIADA - Members Group" on Facebook, and then click “request to join.” If you have trouble finding us, or joining, contact FIADA at 800.237.0448 . 14 | INDEPENDENT DEALER |OCTOBER 2021
ONLINE ACV AUCTIONS INC 1 ADESA JACKSONVILLE 2 ADESA OCALA 3 ADESA ORLANDO 4 ADESA TAMPA 5 AMERICA'S AUTO AUCTION JACKSONVILLE 6 AUTONATION AUTO AUCTION ORLANDO 7 COUNTY AUTO AUCTION OF CENTRAL FLORIDA 8 DEALERS AUCTION There are 28 auto auctions around the state of Florida and Georgia that are members X-CHANGE of the FIADA. This directory is to be used as a guide to these auctions. Please verify sale dates/times with the auction directly before attending. For more information on 9 INSURANCE AUTO AUCTIONS FIADA's partnership with auto auctions, log on to FIADA.com/auctionpartners. 10 MANHEIM CENTRAL FLORIDA 11 MANHEIM DAYTONA BEACH 18 24 5 12 MANHEIM FORT 1 14 LAUDERDALE 13 MANHEIM FORT MYERS 27 14 MANHEIM JACKSONVILLE 2 11 15 MANHEIM LAKELAND 3 16 MANHEIM ORLANDO 16 6 17 MANHEIM PALM BEACH 8 10 21 23 18 MANHEIM PENSACOLA 25 7 28 4 15 19 MANHEIM ST. PETE 22 20 20 MANHEIM TAMPA 9 19 21 ORLANDO AUTO AUCTION 17 22 SOUTHEASTERN AUTO AUCTION 13 26 23 SPACE COAST AUTO 12 AUCTION 24 TALLAHASSEE AUTO AUCTION 25 TAMPA MACHINERY AUCTION 26 TREASURE COAST AUTO AUCTION 27 VEMO AUTO AUCTIONS 28 YOUR AUCTION OCTOBER 2021 | INDEPENDENT DEALER | 15
AUCTION DIRECTORY Times and dates of sales are subject to change. Online Only Davie Fort Pierce ACV AUCTIONS, INC MANHEIM FORT LAUDERDALE TREASURE COAST AUTO AUCTION www.acvauctions.com www.manheim.com www.tcautoauction.biz 640 Ellicott St, Ste. 108 5353 S State Road 7 2900 Industrial 33rd St Buffalo, NY, 14203-1252 (954) 791-3520 (772) 595-9454 (716) 796-6976 GM/Contact: Glenna Bishop GM/Contact: Mike Loudermilk GM/Contact: Mike Waterman Turbo Tuesdays at 9:30am Thursdays, 3:00pm Online/mobile application for wholesale Total Resource Auctions Tuesdays at 9:30am vehicle remarketing Open Sale Fridays at 9am Ford every other Friday at 9am Bridgecrest Weekly Credit Acceptance/ Haines City VRS Tuesdays at 9am on Drivetime’s off week. COUNTY AUTO AUCTION OF CENTRAL Alachua FLORIDA VEMO AUTO AUCTIONS www.caacfl.com www.vemoauctions.com 4890 US Hwy 17 92 W 10100 Cellon Creek Blvd (863) 956-4222 (352) 373-7535 Daytona Beach GM/Contact: Herbert Miranda GM/Contact: Brad Neal MANHEIM DAYTONA BEACH Wednesdays, 5:35pm Thursdays, 4:00pm www.manheim.com 1305 Indian Lake Rd (386) 255-2500 GM/Contact: Joey Satfield Jacksonville Clearwater Wednesdays, 3:00pm ADESA JACKSONVILLE MANHEIM ST. PETE www.adesa.com www.manheim.com 11700 New Kings Rd 14950 Roosevelt Blvd (904) 764-1004 (727) 531-7717 Fort Myers GM/Contact: Andy Clauss GM/Contact: Shawn Springer MANHEIM FORT MYERS Thursdays: Consignment sale, 9:00am; In-Op Sale, Thursdays, 1:30pm www.manheim.com Fleet/Lease sale, 10:00am. Main sale, Thursdays, 2:00pm 2100 Rockfill Rd Monthly: Heavy Duty Truck and (239) 476-9800 Equipment sale, Tuesdays, 9:00am GM/Contact: Syndiee Volentine Regular Sale Wednesdays, 3:00pm INSURANCE AUTO AUCTIONS TRA Sale Wednesdays, 2:00pm www.iaai.com Specialty Sale Last Wednesday of each 5152 126th Ave. N month at 1:00pm AMERICA'S AUTO AUCTION (727) 572-4050 JACKSONVILLE GM/Contact: Clay Kirkland www.americasautoauction.com/ Mondays, 9:30am Jacksonville 11982 New Kings Rd (904) 764-7653 GM/Contact: Randy Overstreet Tuesdays, 5:30pm, INOPS run at 5:00pm 16 | INDEPENDENT DEALER |OCTOBER 2021
AUCTION DIRECTORY MANHEIM JACKSONVILLE Ocala Orlando www.manheim.com ADESA OCALA ORLANDO AUTO AUCTION 10817 New Kings Rd www.adesa.com www.orlandoautoauction.com (904) 768-9981 540 SW 38th Ave 4636 W Colonial Dr GM/Contact: Gary Twelkemier (352) 351-5100 (407) 299-3904 TRA sale Thursdays, 12:20pm GM/Contact: Brad Yeager GM/Contact: Billie Jo Graham Regular Sale Thursdays, 1:00pm Fridays, 9:45am; Mondays, 6:00pm Specialty Sale: RV/Boats/Motorcycles Third Friday of the month at 9:00am Lakeland MANHEIM LAKELAND Pensacola www.manheim.com MANHEIM PENSACOLA 8025 State Road 33 N Ocoee www.manheim.com (863) 984-1551 6359 N W St MANHEIM CENTRAL FLORIDA (850) 484-7100 GM/Contact: Dave Rathjens www.manheim.com GM/Contact: Peggy Dirk Wednesdays, 2:00pm 11801 W Colonial Dr Tuesdays, Consignment Sale - 9:15AM CST Specialty Sales: (407) 905-8623 Early Bird TRA Sale -Bi Weekly 8:30AM RV Sale 1st/3rd Wednesday of the month GM/Contact: Toni Hanshaw CST Specialty Sale - The second Tuesday at 9:00am; Weekly inop sale, 1:00pm Commercial and Dealer Consignment - of the Month at approx. noon CST Tuesdays 4:00pm; Wednesday 8:30am - 1250 W. Landstreet Road, Orlando Florida 32824 Longwood Wednesday Commercial & Dealer AUTONATION AUTO AUCTION ORLANDO Consignment, 9:00am Sanford www.autonationautoauction.com ADESA ORLANDO 650 N US Highway 17 92 2851 St. Johns Parkway (407) 961-4300 (321) 247-0677 GM/Contact: Todd Strawn MANHEIM ORLANDO GM/Contact: Todd Hoagey Thursdays, 12:00pm www.manheim.com Wholesale Auto Auction; Tuesday at 1:00 (Tows/Inops & General Consignment Sale, 11801 W Colonial Dr for inops, 2:00 for the regular sale Early Bird Sale in the A & B Lanes) (407) 905-8623 GM/Contact: Ellen Westpfahl Consignment Sale - Tuesdays 9:00 AM; General Motors Closed Sale - Every Other Tuesday right after GMF Sale. Chrysler Savannah, GA Melbourne Closed Sale - Every Other Monday 12:30 SOUTHEASTERN AUTO AUCTION PM; LARGEST DEALER CONSIGNMENT www.southeasternaa.com SPACE COAST AUTO AUCTION IN THE SOUTHEAST *All lanes are now 1712 Dean Forest Rd www.spacecoastautoauction.com Simulcast! (912) 965-9901 2870 Electronics Dr GM/Contact: Bill McCready (321) 242-1833 Wednesday Dealer Only Auction/ GM/Contact: Joe Pritchett Thursday Public Auction Tuesdays, 5:00pm OCTOBER 2021 | INDEPENDENT DEALER | 17
AUCTION DIRECTORY Times and dates of sales are subject to change. St Petersburg TAMPA MACHINERY AUCTION www.tmauction.com YOUR AUCTION PO Box 291069 www.yourauction.biz (813) 986-2485 3010 Scherer Dr N GM/Contact: Dave Nelson (727) 572-8800 Second Saturday of each month, 9:00am GM/Contact: Michael Luce Tuesdays, 4:00pm west palm beach Tallahassee MANHEIM PALM BEACH www.manheim.com TALLAHASSEE AUTO AUCTION 600 Sansburys Way www.bscamerica.com (866) 889-7222 5249 Capital Circle SW GM/Contact: Marjorie Kekic (850) 878-6200 Weekly Consignment Sale - Thursdays, 9:00am Highline GM/Contact: Ben Winkler Inoperative Postcard Sale ("Hip" Sale) - Starts every Auction Every Friday at 10:00am ET; Broadcast Live on Exotic Highline sale, 8:45am Exotic Highline Sale - Every 4 Simulcast Wednesdays, 9:00am Damaged & Disabled Sale - Kicks off every other Consignment Sale, 8:00am Highline Simulcast Event Sale - Every 4 weeks, Mondays at 11:00am. Simulcast Sale w/ live Auctioneer - Lane attendees welcome. Tampa ADESA TAMPA www.adesa.com 3225 N 50th St (813) 471-3266 Zephyrhills GM/Contact: Lisa O'Neil DEALERS AUCTION X-CHANGE Monday IN-OP Sale at 2 p.m. www.daxauction.com Fleet/Lease Sale at 3 p.m. 2738 Gall Blvd Dealer Consignment Sale at 3 p.m. (727) 233-9799 GM/Contact: Gary Connors Live in lane and simulcaste sale Wednesdays, 9:30am and in ops starting at 9:15am MANHEIM TAMPA www.manheim.com 401 S 50th St (813) 247-1666 GM/Contact: Todd Janego Consignment Sale - Thursdays 9:00 AM, Ford Factory Sale - Wednesdays 9:30AM (bi-weekly) TRA Sale - Mondays 9:30am (Located at our Cone Road facility) 18 | INDEPENDENT DEALER |OCTOBER 2021
MEMBER-ONLY AUCTION SAVINGS COUPONS Check out the savings that come with your FIADA membership: As a member you have exclusive access to coupons. Simply text the FIADA's coupon liaison at (800) 237-0448 with your name, dealership, and which coupon you would like to use, and you will receive your discount and instructions on how to use it. TALLAHASSEE UP TO First time buyers/sellers $350 0FF $100 0FF $100 $100 0FF $100 0FF Buy/Sell Fee on your Sell Fee back transportation fees. Buy/Sell Fees one Buy/Sell Fee first purchase. TALLAHASSEE $75 0FF $100 0FF $100 0FF $100 0FF $100 0FF one Buy/Sell Fee Buy/Sell Fee Buy/Sell Fee Buy/Sell Fee Buy/Sell Fee $100 0FF $100 0FF $100 0FF $100 0FF $100 0FF Buy/Sell Fee Buy/Sell Fee Buy/Sell Fee Buy/Sell Fee Buy/Sell Fee ONE FREE $100 0FF $100 0FF $100 0FF Buy/Sell Fee Buy/Sell Fee BUY/SELL FEE Buy/Sell Fee ($190 Discount) *Coupons are subject to change. Terms and conditions apply. Please see official coupon for details, found in the FIADA member app. OCTOBER 2021 | INDEPENDENT DEALER | 19
TIPS TO WIN YOUR NEXT 6 DEALER AUCTION With a little preparation and a solid plan you'll make the right decisions at the auction and always come out a winner. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> “You don’t make money when you sell a vehicle. of those started at one of the hundreds of dealer auctions You make money when you buy it.” around the country. If you plan on making money on used car sales, it starts with understanding how to get the most Sound counter-intuitive, but successful dealers know it’s out of auctions. 100% true. Winning at auctions is more than just finding the best That’s because buying the right vehicles for your market, prices. A solid auction strategy lets you leave with the best at the right price, helps you sell cars faster while earning a deals by avoiding extra costs and headaches. higher gross-per-copy. Ready to build a better auction strategy for your dealership? Last year, dealerships sold 42.7 million used cars. Many Follow these 6 steps to make sure you’re ready to win. 20 | INDEPENDENT DEALER |OCTOBER 2021
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Analyze your inventory Once you cross-reference all this data, the vehicles you 1 Begin by studying your own inventory and want to add to your inventory will be right there at the look for the following: intersection. Vehicles you’re running low on 2 Vehicles in high demand Learn the Rules of the Auction Vehicles which net you the most profit Every dealer auction runs a little differently. Check the rules of the auction Next, study other local dealerships and pay attention to before it starts. Make sure you know the consumer trends on a national level. Look for the vehicles answers to the following questions: not on your lot that are selling well in your area or similar How does bidding work? markets around the country. Continued on page 22. OCTOBER 2021 | INDEPENDENT DEALER | 21
WIN YOUR NEXT AUCTION continued from Page 21. What payment options are accepted? Your appraisal tool is especially important when attending How do you collect the vehicle? Do you need to transport it online auctions because you’re relying on this data to make on your own? your decisions. You won’t have a chance to see the vehicle in person. What’s the auction’s policy for announcing damage, paint- work, and other details that may impact your appraisals? Know your Price Ceiling 5 Doing the appraisal early on will give you Register for the auction at least one or two days beforehand. time to clean up your strategy and focus This is a good idea even if you’re bidding online. Also, some on the vehicles that are good business. The auctions offer membership perks if you register early. best cars will always have competition. You can usually find the rules or FAQs of the auction at You get into the most trouble when you’ve their website. You can also set-up a time to meet with got an eye on a good car and really want to get it to your one of the managers on a non-sale day and get all your lot. It’s easy to get emotional and spend way more money questions answered. than you can afford. Make sure you set a price ceiling for each vehicle and NEVER go higher. 3 Research the run lists Check the run lists against your inventory If the wholesale price eats into your profit margin, you’re strategy. Almost every auction publishes throwing away your own money. Make sure you factor in their run list prior to the event. While they the vehicle’s condition, mileage, and history report. Also, aren’t 100% accurate before the day of the account for reconditioning and advertising costs. auction, they’re good enough to do your homework. Don’t forget about 6 transportation Do they have the cars you want to buy? Do these cars come Most live auctions don’t do transportation with the popular trims and features your customers are for the sold vehicles. Or if they do, you’ll looking for? probably get better prices elsewhere. Use your go-to appraisal tool to get a good estimate for Make sure you have planned transport the retail and wholesale prices. Factor in reconditioning for all the cars you purchase. Auctions typically want you costs based on the information in the run lists. If you to take the vehicles out of their lot on the same day, so be have a service department, it’s a good idea to talk to the ready to get them onto a truck and on the road. mechanics. They may offer you additional insight. Volatile markets can make you rich one day and have you Be there when the gates open 4 selling at a loss the next. The faster these cars get into your If you’re heading to a live auction, you lot, the faster you can start making money. want to be on their lot as early as you can. Most dealer auctions open the gates a few Get ready to win hours before the bidding begins. This will Now that you’ve done your research, developed your give you plenty of time to review all of the inventory strategy, and have drawn the hard spending cars you’re interested in and inspect them limits, you’re ready to take dealer auctions head-on. in full. You can check the condition of each vehicle, look for With all these tips in mind remember, just because you’re visible damage, and check window stickers for additional doing things smart doesn’t mean it’s all business. Auctions information (e.g. absent titles). are exciting. Go and have fun. Make connections. Expand your network. There are more benefits in addition to If you have a mobile appraisal tool, you can scan the VIN immediate returns, especially if you’re doing what you love. numbers to get the vehicle’s full data and history. This may or may not be different from what’s already published This article is courtesy of VinCue, an online system that incorporates online. The more time you spend, the more you will know inventory management, auction sourcing, market pricing and more. Find out about each vehicle before bidding. what VinCue has to offer at vincue.com 22 | INDEPENDENT DEALER |OCTOBER 2021
FI ADA I NV I TES Y O U TO AT T EN D A TOWN HALL MEETING T UE S DAY | NOVE MB ER 2, 2021 9 : 0 0 am - 1:00pm AC H OT E L TA L L A H AS S E E U N I V E R S I T I E S AT T H E CA P I TO L Join us in Tallahassee to learn what's happening in the industry, meet up with fellow dealers, enjoy complimentary lunch sponsored by Auto Data Direct and ask the experts your burning quesitons. ALL DEALERS WELCOME: TOPICS OF DISCUSSION Town Hall Meetings are FREE Legal & Regulatory Update to attend for all dealers and presented by FIADA General Counsel Rob Sickles breakfast and lunch will be What's Happening at the DMV provided. presented by Division of Motor Vehicles EVENT SPONSORS: Vendor Expo Visit with used car industry vendors and service providers. LOCATION ADDRESS: AC Hotel Tallahassee Universities at the Capitol 801 South Gadsden Street, Tallahassee, FL 32301 (If you would like to make reservations, use the link at FIADA.com for a group rate discount of $159 + tax) R E G I S T E R ON L IN E AT F I A DA .C O M OR CAL L 8 0 0 . 2 3 7 .0 4 4 8 F O R M O R E DETA I L S
HR Advisor Monthly best tips, trends and HR practices for small business What questions should an employer or medical condition, we recommend that you refrain from addressing this candidate's mention of it directly. avoid asking during the recruiting and Instead, confirm that the candidate can perform the interview process? essential functions of the position with or without reasonable accommodation. You'll want to be certain You should avoid questions that are not job-related or that you are asking this question consistently of all that cause an applicant to tell you about their inclusion candidates, and not just those who have disclosed in a protected class. These would include questions a past medical condition or those you suspect may about race, national origin, citizenship status, religious affiliation, disabilities, pregnancy, sexual orientation or gender identity, past illnesses (including use of sick leave or workers’ comp claims), age, genetic information, or military service. You should also avoid asking about things that might be protected by state law (e.g., marital status and political affiliation). Asking these sorts of questions could result in rejected candidates claiming that the decision not to hire was based on their inclusion in these protected classes rather than job-related considerations. We recommend looking at your state’s protected class list to be sure you don’t run afoul of it. During an interview, it is advisable to present the candidate with a copy of the job description that lists not be able to perform the essential functions of the all essential job functions, including any physical position. It’s also important not to make assumptions requirements necessary to perform the job, and simply about a candidate's ability to perform their job based asking the candidate if they are able to perform the on their having disclosed that they have a disability or job duties listed. For example, if the position requires other health condition. someone to lift 25 pounds repeatedly throughout the day, you should ask the applicant whether they can lift Finally, unless a candidate has an obvious disability or 25 pounds repeatedly throughout the day. You should has voluntarily disclosed that they have a disability, we not ask whether they have back pain or any other would not recommend asking applicants if they would physical issues that might prevent them from lifting 25 need accommodation to perform job functions as it pounds or if they’d filed a workers’ comp claim when would have the effect of creating a pre-employment doing manual labor in the past. If you need someone to disability inquiry, which is prohibited under the work Sunday mornings, you should ask the applicant Americans with Disabilities Act (ADA). if they can work Sunday mornings. You should not ask if they attend church or have other commitments that The HR Advisor is a monthly newsletter from MyPayrollSite.com. would prevent them from working Sunday mornings. Find out more information by calling (850) 322-6437 or visiting online at www.mypayrollsite.com. If a candidate proactively acknowledges a disability 24 | INDEPENDENT DEALER |OCTOBER 2021
thank you pac donors! The FIADA PAC has a year-end goal of $30,000. Thanks to a call to action at the Annual Convention, the PAC donations now total $18,370.00, which is 61% ! Join the list of other dealers who have already contributed, and help move the needle forward! Credit Solution Auto Sales, Inc Manheim Fort Lauderdale Manheim Pensacola Miami Auto Broker No. 1 Auto Sales, Inc. Orlando Auto Auction Prime Autos Southeast Car Agency, Inc. The Car Guys Williams & Stazzone Insurance Agency, Inc. help us move the needle! donate to the pac today. PAC CONTRIBUTION INFORMATION Mail this form with payment to 1840 Fiddler Court • Tallahassee, FL 32308 Contributor’s Name:____________________________________Dealership/Company:_____________________________________ Street Address, City, State, Zip:________________________________________________________________________________ q Check (payable to FIADA-PAC) q Credit Card (one time contribution) q Monthly Credit Card Contribution (until cancel) q $500 q $250 q $100 q $50 q $25 q $________ Credit Card Information: q Visa q MasterCard q American Express q Discover Name on Card:_______________________________________Card Number:___________________________________________ Exp. Date:___________________ Sec Code:___________________ Billing Phone:___________________________________ Billing Address:_____________________________________ Authorized Signature:_____________________________________ you can also make a PAC CONTRIBUTION online at www.fiada.com/pac OCTOBER 2021 | INDEPENDENT DEALER | 25
LEGAL & LEGISLATIVE A Look at Current Legal Issues A monthly collection of selected legislative and regulatory highlights. BY ERIC JOHNSON FEDERAL DEVELOPMENTS receive the full benefit of the temporary stay and that a more Agencies Extend Comment Period for Proposed Interagency substantial compliance date allows time for appeal.” The new Guidance on Managing Risks Associated with Third- compliance date for the Payment Provisions is now June 13, Party Relationships. The FDIC, the FRB, and the OCC 2022. recently extended until October 18, 2021, the comment period for the proposed interagency guidance designed FTC Amends FCRA Rules for Dealers. On September 8, to help banking organizations manage risks associated the FTC approved largely technical changes to five rules with third-party relationships. The proposed guidance that implement parts of the Fair Credit Reporting Act. offers a framework for banking organizations to consider The changes clarify that the five FCRA rules retained by in developing risk management practices throughout the the FTC (Address Discrepancy Rule, Affiliate Marketing life cycle of third-party relationships, including planning Rule, Furnisher Rule, Prescreen Opt-Out Notice Rule, to manage the relationship and its risks, due diligence and and Risk-Based Pricing Rule) apply only to motor vehicle third-party selection, contract negotiation, oversight and dealers. In addition to the technical changes to the five rules, accountability, ongoing monitoring, and termination. The the Prescreen Opt-Out Notice Rule was revised to add to framework considers the level of risk, complexity, and size the model notices that motor vehicle dealers can use the of the banking organization and the nature of the third- web address where consumers can opt out of credit offers. party relationship. The proposed guidance also promotes The Risk-Based Pricing Rule also was updated to include compliance with applicable laws and regulations, including examples that reflect its narrower scope to just motor vehicle those related to consumer protection, and discusses dealers. supervisory reviews of third-party relationships. The proposed guidance would replace each agency's existing CASE OF THE MONTH guidance on this topic. Car Buyer States Multiple Claims Against Dealership Arising Out of Misrepresentations Regarding Status of Court Stays Compliance Date for CFPB’s Rulemaking on Financing: A consumer who was interested in buying a car Payday, Vehicle Title, and Certain High-Cost Installment from a dealership filled out the dealership's online financing Loans. On August 31, the U.S. District Court for the application at the sales representative's request. A few Western District of Texas issued an order in Community months later, the representative allegedly told the consumer Financial Services Association of America, Ltd. v. Consumer that she had been approved for financing with a bank. The Financial Protection Bureau, staying the date for complying consumer signed a retail installment contract and a buyer's with the CFPB’s rulemaking on Payday, Vehicle Title, order for the purchase of a vehicle. She traded in her old car, and Certain High-Cost Installment Loans. In 2018, the made a $500 down payment, and left the dealership with the Community Financial Services Association of America new vehicle. and the Consumer Service Alliance of Texas challenged the CFPB’s 2017 final rule on Payday, Vehicle Title, and Certain About two weeks later, the buyer learned that the bank High-Cost Installment Loans. The court subsequently stayed that financed her purchase was a second bank and that both the litigation and the compliance date. In 2019, the the financing was contingent on approval of her financing court lifted the stay on the litigation but not the compliance application. The representative then informed the buyer date, and the parties proceeded to file motions for summary that she would have to verify her employment status with judgment. The court’s order grants the CFPB’s motion the second bank, but apparently the second bank was not for summary judgment and stays the August 19, 2019, satisfied with the verification that the buyer's employer compliance date of the Payment Provisions for 286 days. provided. In staying the compliance date, the court stated that it was “persuaded by the Associations’ arguments that they should Just a short while later, and six days before the buyer's first 26 | INDEPENDENT DEALER |OCTOBER 2021
installment payment was due under approved for financing by the first Fourth, the court concluded that the the RIC she signed, the dealership bank and would only need to sign the buyer stated a claim under the ECOA repossessed the car and refused to RIC to complete the transaction was based on allegations that the defendants return her trade-in vehicle or the down an unfair or deceptive act. She also failed to give her written notice of the payment. alleged that she justifiably relied on reasons for which they revoked her these misrepresentations by signing the financing and repossessed her car. The buyer sued the dealership and RIC, trading in her old car, and paying Continued on page 29. the representative, alleging violations a down payment for the new car. of the Pennsylvania Uniform Commercial Code, the Pennsylvania Unfair Trade Practices and Consumer Protection Law, the federal Equal Credit Opportunity Act, and the federal Truth in Lending Act, as well as breach of contract and fraud. The defendants moved to dismiss. First, the U.S. District Court for the Eastern District of Pennsylvania denied the defendants' motion to compel It’s time to change PAID ADVERTISING arbitration pursuant to the arbitration provision in the buyer's order. The court found that, under Pennsylvania's your approach to F&I compliance Motor Vehicle Sales Finance Act, an arbitration provision contained solely in a document separate from WITH THIS toSPECIAL OFFER... the RIC - like a buyer's order - is not enforceable unless the RIC incorporates it by reference. In this case, the RIC It’s time change did not reference the buyer's order your approach to F&I compliance or the arbitration agreement, and, therefore, the arbitration provision in the buyer's order was not enforceable. WITH THIS SPECIAL OFFER... Second, the court allowed the UCC Subscribe to Spot Delivery and, at no claim to proceed based on the buyer's additional charge, we will send you a allegations that she had not breached copy of your the RIC as of the time of repossession choice Subscribe of any to Spot of our Delivery and, legal at no because her first payment was notcompliance yet additional books,charge, CARLAW,we will send CARLAWyou a II due and she provided truthful and copy of your choice of any of our legal accurate information verifying her Street Legal or CARLAW compliance books, III Reloaded. CARLAW, CARLAW II employment, thus satisfying the second Street Legal or CARLAW III Reloaded. bank's requirements for completing her credit application. Moreover, the court noted that the defendants did not provide sufficient evidence that the RIC made the failure to provide To order, visit us at verifiable employment information on the buyer's credit application a To order, visit us at www.counselorlibrary.com/offer/spot ground for repossession. Third, the www.counselorlibrary.com/offer/spot or call us at 877-464-8326. court concluded that the buyer stated a Also follow us on: claim under the Pennsylvania UTPCPL. or call us at 877-464-8326. The buyer alleged that the defendants' Also follow us on: misrepresentation that she was already OCTOBER 2021 | INDEPENDENT DEALER | 27
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