End Street Sleeping Collaboration July 2020 Update
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End Street Sleeping Collaboration End Street Sleeping Collaboration July 2020 Update A collaboration between governments, non-government organisations, philanthropists, business and the community that aims to end street sleeping across NSW by 2030. endstreetsleeping.org
Table of contents Executive Summary 3 By-Name List Database 4 The Complex Cases Initiative 5 Our work during Covid-19 6 Starting work with Byron Bay and Tweed Heads 7 Reducing street sleeping: tracking our targets 7 How are we tracking? 7 ESSC’s Important Role in the Global Push for Data 8 Our supporters 9 Building the Collaboration 10 Media Coverage 11 Get involved 12
Executive Summary Quarterly Snapshot Summary of Progress and Achievements: invested in the creation of the By-Name List • Secured funding for 2020-21 operations Phase 2 IT project, which kicked off in July despite tough Covid-19 funding environment 2020 • Welcomed Cornerstone philanthropic • Led a collaborative effort to find housing investors, the Berg Family Foundation and solutions for five people in the inner City of the Grahame Mapp Foundation who have Sydney with the most complex support needs Focus for next quarter: • Remaining nimble and open to engagement • Use BNL to inform Together Home clients opportunities that arise through the Covid-19 (moving Covid-19 hotel dwellers into response housing) • By-Name List Phase 2 (BNL2) technical build • Systemic interventions in Sydney – action with Barhead planning • Develop a methodology that can be • Establishing Collaboration Leadership implemented in communities across NSW Groups to set the strategy for ESSC End Street Sleeping Collaboration 3
End Street Sleeping Collaboration update By-Name List Database A Real Time By-Name List database is the critical • Can scale to be implemented in organisations success factor in ending street sleeping across and communities across NSW NSW and the creation of a sophisticated database • Provide access to individual and aggregated is a world-first project that builds upon the great data reports that will provide the insights we start given to us by Microsoft in late 2019. need to make systems change. Since inception Microsoft have supported ESSC to develop an electronic data capture tool for the ESSC has participated in the Sydney Covid-19 VI-SPDAT survey - an internationally used triage Rough Sleeping Taskforce; assisting to build new tool that captures information about the needs levels of collaboration between government and and vulnerability of people who are homeless. non-government homelessness services. ESSC is engaging Microsoft industry partner The NSW Government recently announced a ‘Barhead’ to build the next iteration of our new allocation of $36 million to provide 400 By-Name List tools, commencing in July. packages of housing and support to ensure that Over 4 months the project will design and trial people do not have to return to street sleeping. tools that: End Street Sleeping will play an important role in this program by ensuring that each person is • Take us from ‘proof of concept’ to added to the By-Name List – this will inform production level quality support services about people’s needs and will • Provide real-time use capability for case allow us to track the success of the program. workers and outreach staff Figure 1. Screenshots of the Updated By-Name List Reports being used in the Covid-19 response: End Street Sleeping 4 Collaboration
The Complex Cases Initiative End Street Sleeping Collaboration is working homelessness for this group. Moving away from to find solutions for a small group of people a siloed, to a more collaborative approach, is who sleep in Sydney’s inner city and who an important first step in ending street sleeping have complex support needs. There have been across NSW. Though this pilot program substantial and ongoing efforts to support this deals with small numbers the principles and group of people however, housing and support methodology promises profound systems change. options been difficult to find. And the approach has already shown positive results - the collaborative effort of ESSC’s Following a workshop on 22 May 2020, End partners has already resulted housing pathways Street Sleeping Collaboration Partners committed for 5 people identified as the most difficult to to combine their expertise and resources to support. designing and delivering a pathway to exit End Street Sleeping Collaboration 5
Our work during Covid-19 During the earliest stages of the Covid-19 underlying health conditions such as asthma, restrictions, the NSW Government allocated emphysema and diabetes, enabling health and $32 million to provide temporary hotel homelessness services to plan more effectively accommodation for people who were homeless as people moved from the street into temporary across NSW. The By-Name List data was an hotel accommodation. It also helped government important resource in implementing this to understand the proportion of people with response for people who were sleeping rough in high, medium and low support needs – informing the inner City. It was used to identify rates of the design of housing and support funding bids. Medical Diagnosis VI Score Low Moderate High Vi- Score N/A Total Need Need Need All surveys 65 204 102 21 392 Asthma 3 39 25 1 68 Emphysema 1 14 10 1 26 Cancer 0 6 5 0 11 Heart disease 2 21 12 4 39 Diabetes 1 8 10 3 22 Epilepsy 1 19 7 1 28 Problematic substance use 52 124 84 11 271 Treated for Drug/Alcohol problems and 5 79 55 4 143 returned to use Figure 2. Sample of data used to show underlying health conditions during Covid-19 response
Starting work with Byron Bay and Tweed Heads End Street Sleeping has commenced its first forum to learn about the End Street Sleeping implementation process outside Sydney. In June Collaboration and to start a local implementation 2020 more than 50 people representing Byron project. The Byron Bay/Tweed Heads project will Bay’s social services, government and business be a pilot for ESSC’s regional roll-out. communities attended an online community Reducing street sleeping: our targets The Premier’s Priority Targets are: 1 2 3 Work towards Reduce street sleeping Reduce street sleeping eliminating the need in the City of Sydney by 50% across NSW for anyone to sleep by 25% by 2020 by 2025 on the street by 2030 How are we tracking? Comparing to our 2017 baseline of 433 people reduction in numbers in the August street – in February 2020, the City of Sydney area count and an achievement of well beyond the achieved a 2% reduction in the number of 25% target. people sleeping rough. With the sudden onset We are working with the Premier’s of Covid-19 soon after and the investment in Implementation unit to develop a data set that temporary accommodation and housing and will help us track progress towards our targets support services, we hope to see a significant over the coming years. Figure 3. City of Sydney Street Count Results End Street Sleeping Collaboration 7
ESSC’s Important Role in the Global Push for Data For the first time, the United Nations has data on homelessness and emphasised the need recognised homelessness as a critical issue to be to make concerted efforts to identify people addressed through the Sustainable Development experiencing homelessness. Goals and has a focus on the importance of data Dame Louise Casey, in her recent visit to Sydney, collection. A UN report and draft resolution, recognised these tools being developed in NSW released in February 2020, calls on member states as an important innovation that has the potential to harmonise measurement and collection of for the tools to be adapted for global use. “This work being done in NSW is ground-breaking. It is being piloted in Sydney; and there are plans to roll it out across NSW; but I see a role for the technology and methodology developed in NSW to be used across the world. The United Nations has a new focus on homelessness as part of the Sustainable Development Goals and recognises that data is essential to elimination of homelessness. There is potential for this good work that’s been initiated in Australia to be shared globally.” Dame Louise Casey DBE CB End Street Sleeping 8 Collaboration
Our supporters The funding baton has been passed from our • PAYCE Foundation, which continues to start-up funders (PAYCE Foundation, City support our back office and has extended of Sydney and Department of Communities this support in the upcoming year (as well as and Justice – as well as invaluable pro-bono helping us fit out our new office space), contribution from CatholicCare Sydney, Corrs • CatholicCare Sydney, which continues to Chambers Westgarth and Microsoft). Today offer HR and marcoms assistance, ESSC relies on a blend of funding and pro- bono assistance from many different supporters. • St Vincent’s Health Network which will soon Thanks and acknowledgement for commitments be hosting our media office, of support for FY2021 must go to: • Mission Australia which has committed • Financial contribution has been gratefully to assisting us establishing our grant received from our collaboration partners management systems, Mission Australia, St Vincent’s Health Network, Jewish House, Wesley Mission, • Corrs Chambers Westgarth which continues Vinnies, and CatholicCare Sydney, to provide pro-bono legal advice • City of Sydney, which renewed and extended • Microsoft which continues to support ESSC the duration of its Community Grant, with licenses and skilled volunteering Welcome We welcome two new philanthropic investors: The Berg Family Foundation and the Grahame Mapp Foundation. Together these visionary philanthropists have provided foundation investment in the building of the Real Time By-Name List. This technology will enable front-line workers to create and update records of people street sleeping in real time, across NSW. End Street Sleeping Collaboration 9
Building the Collaboration In this last quarter we have established the –– Other working groups (yet to be structures of ESSC so that we can work as a true formalised) are advising on government collaboration. ESSC brings together the expertise and community engagement with of our collaborators to set direction, make these functions being supported by decisions and jointly deliver our work. CatholicCare; St Vincent’s Health Australia providing a media office for These plans are guided by ESSC’s four ESSC; and Mission Australia providing Collaboration Leadership Groups (CLGs). We assistance with establishing ESSC’s grant are excited to have so many people from diverse seeking program. areas of expertise contributing to developing the • Regional and Sector Engagement CLG: foundations for ESSC’s work. –– This group is focusing on developing a methodology (framework, principles, The groups that are in place are: tools, training and structures) for • By-Name List CLG: implementing the By-Name List in –– Advising on the technical design and build communities across NSW. This work will of the next generation of the By-Name be informed by the pilot implementation List tools that will enable us to gather and in Byron Bay/Tweed Heads update information in real time. • Data Insights and Systems Change CLG: • Government and Community Engagement –– This group will analyse and interpret the CLG: By-Name List data and how this can be –– As a first priority, a Philanthropy working used to inform systems change. group has been tasked with designing a collaborative long-term fundraising and philanthropy strategy for ESSC. Collaboration Structure Figure 4. End Street Sleeping Collaboration Ltd - Establishment and Structure End Street Sleeping 10 Collaboration
Media Coverage End Street Sleeping Collaboration was featured ESSC asked the marketing teams of each of in SBS’s Filthy Rich and Homeless as one of our collaboration partners to promote Filthy four homelessness NGOs they promoted with Rich and Homelessness in an effort to use our in program pointers to their website and links to collaborator’s social media platforms build ESSC’s site. From this ESSC received $900 in sympathetic awareness of the plight of those small-denomination donations and several offers sleeping rough. We are pleased to note that every to volunteer with ESSC. collaboration partner promoted the program through their social media channels. Figure 5. Screengrab of SBS Filthy Rich and Homelessness in-program pointers June 9-11 2020 End Street Sleeping Collaboration 11
Get Involved. End Street Sleeping Collaboration seeks skilled volunteers to help us with: administration, regional rollout, program manaagement, marketing and communications, project management, philanthropy, IT rollout (particularly Microsoft and general business operations. Power BI) If you’d like to help please contact secretariat@endstreetsleeping.org If you’d like to contribute a donation to End Street Sleeping Collaboration visit our website endstreetsleeping.org If you’d like to learn more about how End Street Sleeping Collaboration could work in your community contact christinemcrbride@endstreetsleeping.org By working together we can act to end street sleeping in NSW. End Street Sleeping 12 Collaboration
Collaborators Partners End Street Sleeping Collaboration endstreetsleeping.org HOM-080/COMS/005
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