Enabling comprehensive health services to deployed forces with Sunrise for Military - White Paper
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Contents Military Health’s Duty to the Warfighter.................................. 3 An EHR Purpose-built for Military............................................ 3 Why Allscripts?........................................................................ 3 Overview of Sunrise for Military.............................................. 5 Successful Military Deployment.............................................. 7 Conclusion............................................................................... 7 2
Enabling comprehensive health services to deployed forces with Sunrise for Military Military Health’s Duty to the Warfighter Medical treatment for the A key tenet of Military Health is to triage, treat, evacuate, and return military personnel to active warfighter must not be duty as timely and efficiently as possible. An electronic health record (EHR) can support this tenet compromised by the lack by enabling clinicians to make critical decisions and deliver uncompromised care regardless of of information. A data venue or conditions with integrated, timely, and accurate medical information. communication backbone A wounded combatant’s path from injury, initial treatment, and evacuation to an advanced Military capable of functioning Treatment Facility (MTF) may be a long and challenging process. Failure to provide all partners in in austere conditions the healthcare delivery network access to a longitudinal health record with relevant and accurate without connectivity is information delays effective treatment. Delays caused by the need for additional triage and mandatory for a Military duplicative testing may result in severe complications for the patient and even death. Health platform. Medical treatment for warfighters must not be delayed or compromised based on data availability resulting from limited network connectivity. Unlike civilian medical systems, it is essential for military EHRs to function in the most austere conditions with constrained, intermittent, and non- existent communications environments. Sunrise for Military is the only EHR that delivers the ability to completely disconnect from a network, operate with intermittent or no bandwidth, and automatically synchronize medical data once connectivity is established. An EHR Purpose-built for Military Sunrise for Military is a proven Electronic Health Record (EHR) that is combat-ready and purpose- built to fulfill the unique requirements of Military Health. It provides a comprehensive solution for non-civilian organizations to deliver high-quality care from first responder care and forward resuscitative care to theater hospital care and U.S. and overseas definitive care. Sunrise for Military includes core functionality for primary and acute care as well as many other key capabilities, including occupational health, surgery, pharmacy, group orders and scheduling, and patient engagement. Additionally, Sunrise for Military contains tools specifically designed to support care delivery in complex and extreme environments with strict security standards. Why Allscripts? For more than 30 years, Allscripts has been a leader in global healthcare IT. Our core clinical solutions have empowered healthcare organizations, militaries, and governments worldwide to drive the best healthcare delivery across every setting of care—from clinics and hospitals to military bases and front-line battlefields. With our Military Health vision, robust military capabilities, and successful large-scale military and government deployments, Allscripts is best positioned to address the needs of the Joint Operational Medicine Information Systems (JOMIS). We’re proud to have a long history of success supporting large health systems and critical government initiatives with our vast portfolio of solutions, which meet the demands of care delivery today and prepare us for tomorrow. 3
Military Health Vision connectivity through offline access to the complete medical record for an indefinite period. Allscripts Military Health vision is to provide a modern platform of • Portable EHR—Helps users distribute unlimited subsets health that supports the continuum of health services for military of patients, like deployment manifests, and makes them operations that maintains a healthy, fit, and protected force and available via the disconnected, portable EHR. treats ill and injured warriors. The platform provides a longitudinal • Secure confidential medical data—Protects confidential health record with relevant and accurate medical data essential for or sensitive data for key military personnel in a separate emergency medicine practices. With advanced clinical decision restricted environment with data not available in the main support capabilities presented in meaningful ways, it helps prevent EHR. The figure below illustrates the workflow and preparation and minimize the impact of operational, environmental, and of a deployed EHR dispatched to support clinicians caring for occupational health threats, and provides comprehensive theater VIPs. capabilities for treating deployed forces. Sunrise for Military, our end-to-end solution, optimizes Defense readiness by fostering, • Data synchronization—Automatically synchronizes protecting, sustaining, and restoring health. appropriate data captured during offline deployment across required EHR instances when connectivity is re-established using our proprietary Message Air Gap (MAG) technology. Robust Military Capabilities • Batch registration and attendance functionality—Enables With Sunrise for Military, defense organizations protect new patients to be entered quickly and easily, such as for themselves from risk with a proven platform configured to registering new military recruits, or for providing humanitarian accommodate military workflows, protect highly confidential aid or disaster recovery assistance. patient identities and medical data, and operate in extreme • Group check-in and group scheduling of appointments— environments with little to no connectivity. Additionally, Allscripts’ Helps personnel groups quickly schedule and check-in for Application Programming Interface (API) capabilities are based on medical care, such as for immunizations or hydrotherapy. a centric open architecture, enabling easy integration with other • Group orders—Streamlines order entry and documentation clinical systems. The breadth of our APIs make the transition from for clinicians, while safeguarding personnel with alert resuscitative battlefield care seamless and effective. checking to prevent adverse outcomes. Improves efficiency Distinguishing features of Sunrise for Military include: by processing large personnel groups for the same healthcare • Offline EHR—Enables clinicians to deliver and document purpose. uncompromised patient care in austere conditions without 6 2 1 7 5 3 4 1. Main EHR—Contains no VIP 4. MAG file scanning and validation 6. Disconnected EHR—Contains 7. High-clearance users— records. before delivery to secret network. a sub-set of re-aliased VIPs, e.g. Applications GUI, workflows and Verified MAG file format prevents John Smith = Bill Jones. Selection business rules aee identical in all 2. Typical end-users—Providing care transfer of executable (malicious) of patients and generation of new three EHRs. to non-VIPs. software. aliases can be refreshed for each 3. Synchronizing of configuration deployment. VIP records can include 5. Secret EHR—Contains aliased settings, drug inventory, clinician basic info (allergies, problems, etc.) or VIP records, e.g. Paul Black = John names, facility names, report full clinical history. Also contains many Smith. Also contains many fake definitions, custom business logic, etc. fake identities and histories. Loss of records with ongoing generation of into Secret EHR Laptop does not compromise alias fake visits and data. mappings into the secret EHR. 4
Proven in Market clinical, ancillary, and operational features to support preventive, routine, emergency, surgical, en-route care, and diagnostic care. Allscripts Sunrise for Military is a proven Military Health solution Additionally, the platform includes Sunrise Military Extended that meets the needs of non-civilian healthcare, and it’s in Systems with components designed to serve the specific needs use today by an Allied Force. Since 2016, Singapore Armed of deployed environments. Forces (SAF) has been using Sunrise for Military to power its electronic medical record system, referred to as the Patient Care Enhancement System (PACES). Sunrise Military Extended Systems As evidence of its successful deployment, SAF was the winner Sunrise Military Extended Systems includes two key components: of the “Digitalised Care to Support One Healthcare System” Allscripts Message Air Gap (MAG) and Sunrise Disconnect. category at the National Health IT Excellence Awards in 2017. Additionally, Allscripts has extensive experience with large, Allscripts Message Air Gap (MAG): complex healthcare systems and government deployments. For MAG is designed to transfer and synchronize data among example, in multiple geographies around the world, Allscripts Sunrise instances by optimizing bandwidth consumption. Built maintains state-wide, province-wide and national contracts, in on proven, mature Microsoft replication technology, MAG can which our solutions are supporting thousands of clinicians. tolerate long periods of disconnect. MAG transfers data via customizable, proprietary, text-only format, with an extremely restricted character set that prevents malicious software from Overview of Sunrise being embedded. for Military Protecting elite force members’ identities is critical in some environments. For this reason, Sunrise for Military incorporates Allscripts Sunrise for Military is a world-class, fully enabled EHR anonymization proprietary software. Depending on configuration, capable of providing an end-to-end software solution to support confidential information is either not synchronized to the central JOMIS’ medical business practices and operational medicine instance or it is anonymized multiple times with multiple aliases capabilities in deployed environments. prior to synchronization. Sunrise for Military provides comprehensive clinical and The figure below illustrates the MAG workflow. operational capabilities that span acute and primary care settings to maintain military readiness. The solution includes core Main network\facility Restricted network\facility Restricted data Sunrise #1 Sunrise #2 In-transit Microsoft Replication Microsoft Replication scanning Technology Technology & Allscripts MAG validation Allscripts MAG Replication Replication Text files Text files 5
Sunrise Disconnect • Automatically synchronizes appropriate data between systems when network connection is available. Sunrise Disconnect provides military organizations an EHR offline capability to enable access and engagement with patients’ • Supports real-time data sync for minimum delay or batch- medical data even without requiring network connectivity for an based transfers with high data compression for rarely indefinite period of time. It enables a pre-defined set of patients connected systems. to be uploaded to a portable EHR and then synchronizes the data • Permits async transfer versus replay. Data can be transferred to a central instance once connectivity is established. without real-time replay, further minimizing sync time. If a data replay issue were to occur with uploaded data, it can The Sunrise Disconnect user interface is identical to the main be resolved centrally, without requiring the laptop to be Sunrise for Military instance across all Roles, so users do not connected. require additional training to use this function. If necessary, configuration changes specific to the deployed instance are • Loads limited or full medical record for deployment possible, such as limiting the drug formulary to match on-hand based on preference (ex. demographics and problems supplies during deployment. only; demographics and problems, and recent history; demographics and problems and full history.) In addition, Sunrise Disconnect:: • Provides “Prioritizable” Z-Function to expunge data with one • Enables unlimited subsets of patients (manifests) for click if the portable EHR is compromised. distribution and synchronization across many small Sunrise The figure below represents Sunrise EHR working in disconnected installations. Patient manifests can be changed at any time, mode with four deployments. supporting bulk personnel rotation or ad hoc transfers of individual patients. Deployed Sunrise for Military Main network\facility Deployed Sunrise for Military Subset #1 Subset #2 Allscripts Sunrise Disconnect Deployed Sunrise for Military Subset #3 Deployed Sunrise for Military Full Sunrise for Military EHR Subset #4 6
Successful Military Deployment Allscripts Sunrise for Military is a proven solution in use today by an Allied Force. Since 2016, Singapore Armed Forces (SAF) has been using Sunrise for Military to power its electronic medical record system, referred to as the Patient Care Enhancement System (PACES). Patient care is delivered to service overseas personnel in environments with limited connectivity using Sunrise Disconnect, referred to as PACES Mobile by the SAF. Once connectivity is restored, all of the data collected on the portable device automatically transfers to the main system. “As a navy medical officer, I sail quite often. Despite connection at sea being poor, PACES Mobile (Sunrise Disconnect) has been a great benefit to me. We are now able to take into account the medical condition and medical history and provide a full assessment of them. During disease outbreak for example this will enable us to see patients faster as well as to access their medical records to decide on urgency of medical treatment as well as whether or not we need to evacuate them.” “Healthcare delivery for our patients and patients’ information is now available at our fingertips, not just in Singapore, but overseas as well. This brings the healthcare we provide to a whole new level of efficiency, a whole new level of effectiveness and with that, a whole new level of excellence to the SAF.” “For all of the servicemen going for exercise, their medical records will be available to the medical officers. This is a much safer system, more professional, and more efficient.” “The feedback given to us by our medical officers is [that] PACES Mobile has been very useful to them. It saves [them] a lot of time, which now the Medical Corp can use to focus on the patient experience. I believe that PACES Mobile (Sunrise™ Disconnect) has been very successful.” Conclusion We believe healthcare organizations and their healthcare IT supplier must share a common mission to provide the best care possible. We are honored to serve as our clients’ trusted partner, every day. Allscripts stands ready to deploy Sunrise for Military, our Military Health platform that supports the continuum of health services across the full range of military operations. Allscripts defense capabilities, Military Health vision, and successful history of deployments uniquely position us to help JOMIS create and sustain a healthy, fit, and protected force, and deliver care for ill and injured warriors. 7
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