Navigating your Good Health - for Chrysler Trust Members

 
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Navigating your Good Health - for Chrysler Trust Members
Preferred Provider Organization PPO
 for Chrysler Trust Members

  Navigating your Good Health

                                                                       Blue Cross Blue Shield of Michigan
                                                                        is a proud partner with the UAW

          Blue Cross Blue Shield of Michigan is a nonprofit corporation and independent
                      licensee of the Blue Cross and Blue Shield Association.
Navigating your Good Health - for Chrysler Trust Members
2015 Benefits at a glance
Group#: 71434 – Chrysler
Provider Network: PPO (MI is BPP)
Monthly contribution                                   Individual          Family (two or more)
                                                       $17                 $34

                                                       In network          Out of network
Out-of-pocket expenses
Deductible — per calendar year                         $425 Individual     $1,000 Individual
In-network and out-of-network deductibles              $720 Family         $1,700 Family
accumulate separately
Coinsurance                                            10%                 30%
Out-of-pocket maximum —                                $1,200 Individual   $3,000 Individual
per calendar year                                      $2,220 Family       $5,550 Family
(Combined of deductible and coinsurance)
Preventive Services
Pap Smear Screening –                                  Covered – 100%      Covered – subject to deductible and
one per calendar year                                                      coinsurance
Mammography Screening                                  Covered – 100%      Covered – subject to deductible and
Routine and high-risk mammogram screening                                  coinsurance
in accordance with guidelines established by
the American Cancer Society – one routine
exam per calendar year beginning at age 40
Prostate Specific Antigen (PSA)                        Covered – 100%      Covered – subject to deductible and
Screening                                                                  coinsurance
Screening test for asymptomatic males age
40 and older when performed in accordance
with guidelines established by the American
Cancer Society – one per calendar year
Early Detection Screening Tests                        Covered – 100%      Not covered
Early detection screening for colon and rectal
cancers when performed in accordance with
guidelines established by the American Cancer
Society.
Barium Enema X-ray — one every 5 years
age 50 and over (or at any age if risk factors
are present); or
Colonoscopy — one every 10 years age
50 and over (or at any age if risk factors are
present); or
Sigmoidoscopy — one every five years age 50
and over (or at any age if risk factors are present)
Fecal Occult Blood Test — one per calendar
year beginning at age 50
Hepatitis C (HCV) Screening                            Covered – 100%      Covered – subject to deductible and
When at risk to have signs or symptoms which                               coinsurance
may indicate a Hepatitis C infection
Well Baby – Six visits up to age 2                     Covered – 100%      Not covered
Immunizations — age and frequency                      Covered – 100%      Not covered
limitations for selected medically recognized
immunizations (at doctor’s office, pharmacy,
retail clinic)
Bone Marrow Screening                                  Not covered         Not covered
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Navigating your Good Health - for Chrysler Trust Members
In network                            Out of network
Physician Office Services
Office Visits - not subject to deductibles or       Covered – 50%                         Not covered
out-of-pocket maximums
Office Consultation & Outpatient Consultation Covered – 50%                               Not covered
Retail Health Clinic                                Covered - $50 copayment               Not covered
Emergency Medical Care
Hospital Emergency Room                             Covered – $125 copayment – waived     Covered – $125 copayment – waived
Traumatic injury or a life-threatening condition    if admitted                           if admitted
that requires immediate medical attention;
treatment must occur within 72 hours of onset
Physician                                           Covered – 100%                        Covered – 100%
Qualified Medical Emergency & First Aid Services
Initial examination and treatment of a qualifying
condition resulting from accidental injury or
qualifying medical emergency.
Urgent Care Centers                                 Covered – $50 copayment               Not covered
Ground Ambulance — medically necessary              Covered – subject to deductible and   Covered – subject to deductible and
transport                                           coinsurance                           coinsurance
Air/Water Ambulance                                   Covered – 100% up to the allowed    Covered – 100% up to the allowed
Cover one-way transport from the scene of an amount                                       amount
emergency incident to the nearest available
facility qualified to treat the patient, transporting
a patient one-way or round trip from home to
the nearest available facility qualified to treat the
patient. Medical emergency/accidental injury
patients are provided one-way transportation
from home to the facility. Home bound
patients are provided round trip transportation
from home to the facility and back when
medically necessary and when other means
of transportation could not be used without
endangering the patient’s health.
Medical Emergency/Accidental Injury:                Not covered                           Not covered
Follow-Up Care
Diagnostic Services
Outpatient Magnetic Resonance Imaging               Covered – subject to deductible and   Covered – subject to deductible and
(MRI), Magnetic Resonance Angiography               coinsurance                           coinsurance
(MRA)
Use of MRI for diagnostic examination for all
body parts when ordered by a physician and
performed on approved equipment. Must be
performed at approved facilities.
Preauthorization required.
Other Outpatient Diagnostic Tests,       Covered – subject to deductible and              Covered – subject to deductible and
X-rays, Laboratory & Pathology, PET, CAT coinsurance                                      coinsurance
Scans and Nuclear Medicine
Radiation Therapy — for the diagnosis of            Covered – subject to deductible and   Covered – subject to deductible and
condition, disease or injury.                       coinsurance                           coinsurance
Maternity Services Provided by a Physician
Pre-Natal and Post-Natal Care                       Covered – subject to deductible and   Covered – subject to deductible and
                                                    coinsurance                           coinsurance
Delivery and Nursery Care                           Covered – subject to deductible and   Covered – subject to deductible and
                                                    coinsurance                           coinsurance
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Navigating your Good Health - for Chrysler Trust Members
In network                                Out of network
Maternity Services Provided by a Physician continued
Abortions — must be medically                    Covered – subject to deductible and         Covered – subject to deductible and
necessary                                        coinsurance                                 coinsurance
For medically induced abortion by oral ingestion
of medication when medically necessary
Certified Nurse Midwife                            Covered – subject to deductible and       Covered – subject to deductible and
Obstetrical services by certified nurse            coinsurance                               coinsurance
midwives are limited to basic ante partum
care, normal vaginal deliveries, and
postpartum care. Certified nurse midwives
are reimbursed only for deliveries occurring
in the inpatient setting or in a birthing center
that is hospital affiliated, state licensed and
accredited and approved by the carrier.
The certified nurse midwife must be legally
qualified and registered, certified nurse and/
or licensed, as applicable, to perform these
health care services.
Hospital Care
Semi-Private Room, General Nursing                 Covered – subject to deductible and       Covered for emergency admissions
Services, Meals and Special Diets                  coinsurance                               only — subject to deductible and
(Predetermination may be required)                                                           coinsurance
                                                   Maximum 365 days for each continuous period of hospital confinement or for
                                                       successive periods of confinement separated by less than 60 days
Inpatient Medical Care                             Covered – subject to deductible and       Covered – subject to deductible and
                                                   coinsurance                               coinsurance
Chemotherapy                                       Covered – subject to deductible and       Covered – subject to deductible and
                                                   coinsurance                               coinsurance
Alternatives to Hospital Care
Ambulatory Surgical Centers                        Covered – subject to deductible and       Not covered
(Facility must satisfy Program requirements        coinsurance
and be an approved facility)
Skilled Nursing Facility                           Covered — subject to deductible and       Not covered
(Must be an approved BCBS Skilled Nursing          coinsurance
Facility)                                          Limited to 100 days per benefit
                                                   period. Renewable after 60 days of
                                                   continuous non-confinement.
Hospice Care                                       Covered — subject to deductible and       Not covered
(Provider approval required)                       coinsurance
                                                   Limited to 2 days of hospice care for
                                                   each remaining inpatient hospital day.
                                                   Lifetime maximum of 210 days.
Home Health Care                                   Covered — subject to deductible and       Not covered
(Facility approval required)                       coinsurance
                                                   Limited to 3 home health care visits
                                                   for each remaining day of the inpatient
                                                   hospital benefit period as long as the
                                                   patient is medically eligible.
                                                   Each visit by member of the home
                                                   health care team, and each home
                                                   health aide visit is considered the
                                                   equivalent of 1 home visit.

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Navigating your Good Health - for Chrysler Trust Members
In network                               Out of network
 Outpatient Surgical Services
 Surgery — includes materials, supplies,          Covered – subject to deductible and      Covered – subject to deductible and
 preoperative and post operative care, and        coinsurance                              coinsurance
 suture removal
 Voluntary Sterilization — excludes reversal      Covered – subject to deductible and      Covered – subject to deductible and
 sterilization                                    coinsurance                              coinsurance
 Human Organ Transplants
 Specified Organ Transplants                      Covered – subject to deductible and      Covered – subject to deductible and
 Contact Human Organ Transplant Program           coinsurance                              coinsurance
 Preauthorization required. Must be performed
 in a Blue Distinction Center and patient
 enrolled in Case Management.
 Mental Health Care and Substance Abuse Treatment
 Services must be preauthorized by                Inpatient: Up to 45 days treatment       Inpatient: Not covered unless
 ValueOptions (877-228-3912) — not mandatory      each for psychiatric and substance       medical emergency admission.
 for Medicare Enrollees                           abuse covered — 100% up to the         Outpatient:
                                                  allowed amount.                        Mental Health: Up to 35 visits covered
                                                  Outpatient:                            per benefit period — Visits 1-20:
                                                  Mental Health: Up to 35 visits covered 100% up to the allowed amount,
                                                  per benefit period — Visits 1-20:      Visits 21-35: up to 75% of the allowed
                                                  100% up to the allowed amount,         amount
                                                  Visits 21-35: up to 75% of the allowed Substance Abuse: Up to 35 visits
                                                  amount                                 per benefit period covered at 100%
                                                  Substance Abuse: Up to 35 visits         up to the allowed amount
                                                  per benefit period covered at 100%
                                                  up to the allowed amount
 Other Services
 Allergy Testing                                  Not covered                              Not covered
 Allergy Therapy/Serum                            Covered subject to deductible and        Covered subject to deductible and
                                                  coinsurance                              coinsurance
 Chiropractic Care                                Covered – subject to deductible and      Covered – subject to deductible and
 Emergency first aid within 72 hours and          coinsurance                              coinsurance
 diagnostic x-ray of the spine only
 Excludes adjustment manipulation and initial
 office visit
 Outpatient Physical, Speech and                  Covered — subject to deductible and      Not covered
 Occupational Therapy                             coinsurance
 (medical necessity required)                     Limited to 60 combined visits per
                                                  calendar year, per condition.
                                                  Services are covered when performed
                                                  in the outpatient department of the
                                                  hospital or approved freestanding
                                                  facility. Therapy is also covered
                                                  when provided by an in-network
                                                  independent physical therapist, an
                                                  independent occupational therapist,
                                                  or speech and language pathologist.

* Durable Medical Equipment — When processed as part of inpatient services or office services, subject to deductible and coinsurance.

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Navigating your Good Health - for Chrysler Trust Members
In network                             Out of network
Durable Medical Equipment*                       Covered — 100%                         Not covered
Other Services continued
Prosthetic and Orthotic Appliances                   Covered — 100%                     Not covered – with the exception of
Hair Pieces and Wigs — Wigs and appropriate                                             wigs
related supplies (standard and tape) are covered
for any age for an individual whov is suffering hair
loss from the effects of chemotherapy, radiation
therapy or other treatments for cancer. The
purchase of wig and related supplies maximum
benefit is $250. Thereafter, the maximum annual
benefit is up to $125
Prosthetic and Orthotic: Jaw Motion              Not covered                            Not covered
Rehabilitation
(Jaw motion rehabilitation system and
related items)
Diabetes Education                               Covered — 100%                         Not covered
Covers comprehensive, American Diabetes
Association-approved education classes for
newly-diagnosed or uncontrolled diabetics
Cardiac Rehabilitation – Only Phases I           Up to 36 sessions (3 sessions per      Not covered
and II are covered                               week times 12 weeks) covered at
Must begin within 3 months of a cardiac event    100% up to the allowed amount
and be completed within 6 months.
Hearing Care – must be a participating provider
Audiometric exam — once every 36 months 100% up to the allowed amount                   Not covered
Hearing aid evaluation — once every 36           100% up to the allowed amount          Not covered
months
Ordering and fitting the hearing aid (one        100% up to the allowed amount          Not covered
monaural) standard or digital — every 36
months
Binaural hearing aids for children 19 and        100% up to the allowed amount          Not covered
under — once every 36 months
Hearing aid conformity test — once every         100% up to the allowed amount          Not covered
36 months
Vision Care
Routine exam                                     Under the medical coverage, one        Under the medical coverage, one
                                                 routine vision exam covered with a $25 routine vision exam covered with a $25
                                                 copayment, once every 24 months.       copayment, once every 24 months.
Prescription Drugs
                                                 Coverage administered by Express Scripts 866-662-0274
Retail                                           Tier 1: Generic $12
(30-Day Supply)                                  Tier 2: Preferred Brand $40
                                                 Tier 3: Non-preferred Brand $100
Mail Order                                       Tier 1: Generic $24
(90-Day Supply)                                  Tier 2: Preferred Brand $80
                                                 Tier 3: Non-preferred Brand $200

    This is intended as an easy-to-read guide. It is not a contract. An official description of benefits is contained in
                         applicable Blue Cross Blue Shield of Michigan coverage documents.

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Navigating your Good Health - for Chrysler Trust Members
Definitions
The following definitions apply to the UAW Trust members in the Preferred Provider Organization (PPO).

Monthly Contribution:
The dollar amount a retiree or surviving spouse must pay each month to remain enrolled in UAW Trust coverage.

Deductible:
The amount a member must pay toward covered medical services within a calendar year before the Plan begins paying.

Coinsurance:
The percentage amount a member must pay toward covered medical services, after the deductible is met. The Plan and the
member share the cost of covered medical services until the out-of-pocket maximum is met for the calendar year.

Out-of-Pocket Maximum:
The total dollar amount a member must pay toward covered medical services in any calendar year. The out-of-pocket
maximum includes both the deductible and coinsurance amounts. Once the out-of-pocket maximum is met, all covered
medical services will be paid by the Plan at 100% for the remainder of that calendar year.

Copayment (Copay):
A fixed dollar amount paid by the member for a covered medical service (e.g., office visits, urgent care, etc.).

Participating or In-Network Providers:
Provders (i.e., hospitals and doctors, etc.) that participate with Blue Cross Blue Shield and have signed a formal agreement
with the Plan to accept the allowed amount for a service as payment in full.

Out-of-Network Providers:
Providers (i.e., hospital and doctors, etc.) that do not participate with the Blue Cross Blue Shield established network for the
Plan. Using out-of network providers may result in higher out-of-pocket costs to you for covered medical services.

Non-participating Providers:
Providers (i.e., hospitals and doctors, etc.) that do not participate with Blue Cross Blue Shield and have no signed a formal
agreement with the Plan. Non-participating providers are under no obligation to accept the Blue Cross Blue Shield allowed
amount as payment in full. There is often no coverage for non-emergency care and services provided by non-participating
providers.

Prescription Drug Categories
Tier 1
Generic Medications (Equivalents or Alternatives)

Tier 2
Brand Medications (Single Source, Preferred Brand, and Sensitive Drug Classes)

Tier 3
Brand Medications (Multi-Source or Non-Preferred Brand)

Note: This document is provided for informational purposes and should not be used for legal or medical interpretation

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Navigating your Good Health - for Chrysler Trust Members
Explanations and Appeals
After your claims are submitted to BCBS by your providers, you will receive an Explanation of Benefits (EOB) statement. The
EOB provides you with information about claim dates of service, deductibles and coinsurance balances related to the type of
services you and your family received.

You may sign up to obtain your EOB online at bcbsm.com.

Reviewing the Explanation of Benefits can help you track:
•    the type of services rendered
•    the providers who performed the services
•    the deductibles and coinsurance amounts you’ve paid and any remaining balances
•    any additional amounts you may owe

In addition to receiving an EOB, you will most likely receive a billing statement from your provider, showing any outstanding
balances you may owe. To confirm you are paying the right amount, compare both statements side-by-side and follow these
steps:

1.   Match the service dates and the amounts shown in the grey shaded area entitled “Your Responsibility” on the EOB to
     the provider’s billing statement. If they match, pay the provider that amount and file the EOB for your records.

2.   If the amounts do not match, or if you have questions, call the customer service number shown on the back of your
     BCBS identification card. A BCBS representative will be happy to review the EOB statement and answer your questions.

3. If you are not satisfied with the response or outcome from Customer Service, you may file an appeal with BCBS by
   completing an Auto/Inquiry Appeal form. The BCBS Customer Service Representative can help you obtain the form.

4. Once you receive the form, make sure to attach an explanation of your concern and copies of the statements in
   question. Check the Appeal Box on the form and mail to:

     Auto National Appeal Unit
     600 Lafayette East – Mail Code #2004
     Detroit, Michigan 48226-2998

5. If the issue remains unresolved, you may file an appeal with the TRUST. Please see your Summary Plan for details.

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Navigating your Good Health - for Chrysler Trust Members
Contacts
UAW RETIREE MEDICAL BENEFITS TRUST
Contacts and numbers for Chrysler Retirees and Surviving Spouses

Benefit/Service Contacts                                                             Phone Numbers
Blue Cross Blue Shield of Michigan
Hospital, Surgical/Medical Services, Routine Vision – Benefits and claim questions
                                                                                     1-877-832-2829
Mailing Address:
UAW Auto Retiree Service Center
P.O. Box 311088
Detroit, Michigan 48231
Blue Card Access – National Provider Network
                                                                                     1-800-810-2583
(Information on participating network providers at home and while traveling)

Case Management                                                                      1-800-845-5982

Precertification Hospital Inpatient (Non-Medicare enrollees only)                    1-877-871-3086

Retiree Health Care Connect The UAW Trust eligibility and call center
                                                                                     1-866-637-7555
(Eligibility, membership, address changes, ID card requests, etc.)

Other Benefits/Service Contacts                                                      Phone Numbers
Express Scripts (formerly Medco Health)
                                                                                     1-866-662-0274
Prescription Drugs – Mail Order and Retail (Drug Stores)

ValueOptions – Help Line
Precertification – Mental Health and Substance Abuse (required for non-Medicare      1-877-228-3912
members only)

Durable Medical Equipment (DME) and Prosthetics & Orthotics (P&O)                    1-888-722-0322
Mail Order Diabetic & Ostomy Suppliers

“Quit the Nic” Smoking Cessation                                                     1-800-775-2583

Websites
Medicare
                                                                                     1-800-633-4227
www.medicare.gov
Veterans Health Administration
                                                                                     1-877-222-8387
www.va.gov/health
UAW Retiree Medical Benefits Trust
www.uawtrust.org
National Internet Site
www.bcbs.com/healthtravel/finder.htm

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Navigating your Good Health - for Chrysler Trust Members
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R028260
Chrysler PPO
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