Navigating your Good Health - for Chrysler Trust Members
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Preferred Provider Organization PPO for Chrysler Trust Members Navigating your Good Health Blue Cross Blue Shield of Michigan is a proud partner with the UAW Blue Cross Blue Shield of Michigan is a nonprofit corporation and independent licensee of the Blue Cross and Blue Shield Association.
2015 Benefits at a glance Group#: 71434 – Chrysler Provider Network: PPO (MI is BPP) Monthly contribution Individual Family (two or more) $17 $34 In network Out of network Out-of-pocket expenses Deductible — per calendar year $425 Individual $1,000 Individual In-network and out-of-network deductibles $720 Family $1,700 Family accumulate separately Coinsurance 10% 30% Out-of-pocket maximum — $1,200 Individual $3,000 Individual per calendar year $2,220 Family $5,550 Family (Combined of deductible and coinsurance) Preventive Services Pap Smear Screening – Covered – 100% Covered – subject to deductible and one per calendar year coinsurance Mammography Screening Covered – 100% Covered – subject to deductible and Routine and high-risk mammogram screening coinsurance in accordance with guidelines established by the American Cancer Society – one routine exam per calendar year beginning at age 40 Prostate Specific Antigen (PSA) Covered – 100% Covered – subject to deductible and Screening coinsurance Screening test for asymptomatic males age 40 and older when performed in accordance with guidelines established by the American Cancer Society – one per calendar year Early Detection Screening Tests Covered – 100% Not covered Early detection screening for colon and rectal cancers when performed in accordance with guidelines established by the American Cancer Society. Barium Enema X-ray — one every 5 years age 50 and over (or at any age if risk factors are present); or Colonoscopy — one every 10 years age 50 and over (or at any age if risk factors are present); or Sigmoidoscopy — one every five years age 50 and over (or at any age if risk factors are present) Fecal Occult Blood Test — one per calendar year beginning at age 50 Hepatitis C (HCV) Screening Covered – 100% Covered – subject to deductible and When at risk to have signs or symptoms which coinsurance may indicate a Hepatitis C infection Well Baby – Six visits up to age 2 Covered – 100% Not covered Immunizations — age and frequency Covered – 100% Not covered limitations for selected medically recognized immunizations (at doctor’s office, pharmacy, retail clinic) Bone Marrow Screening Not covered Not covered 2
In network Out of network Physician Office Services Office Visits - not subject to deductibles or Covered – 50% Not covered out-of-pocket maximums Office Consultation & Outpatient Consultation Covered – 50% Not covered Retail Health Clinic Covered - $50 copayment Not covered Emergency Medical Care Hospital Emergency Room Covered – $125 copayment – waived Covered – $125 copayment – waived Traumatic injury or a life-threatening condition if admitted if admitted that requires immediate medical attention; treatment must occur within 72 hours of onset Physician Covered – 100% Covered – 100% Qualified Medical Emergency & First Aid Services Initial examination and treatment of a qualifying condition resulting from accidental injury or qualifying medical emergency. Urgent Care Centers Covered – $50 copayment Not covered Ground Ambulance — medically necessary Covered – subject to deductible and Covered – subject to deductible and transport coinsurance coinsurance Air/Water Ambulance Covered – 100% up to the allowed Covered – 100% up to the allowed Cover one-way transport from the scene of an amount amount emergency incident to the nearest available facility qualified to treat the patient, transporting a patient one-way or round trip from home to the nearest available facility qualified to treat the patient. Medical emergency/accidental injury patients are provided one-way transportation from home to the facility. Home bound patients are provided round trip transportation from home to the facility and back when medically necessary and when other means of transportation could not be used without endangering the patient’s health. Medical Emergency/Accidental Injury: Not covered Not covered Follow-Up Care Diagnostic Services Outpatient Magnetic Resonance Imaging Covered – subject to deductible and Covered – subject to deductible and (MRI), Magnetic Resonance Angiography coinsurance coinsurance (MRA) Use of MRI for diagnostic examination for all body parts when ordered by a physician and performed on approved equipment. Must be performed at approved facilities. Preauthorization required. Other Outpatient Diagnostic Tests, Covered – subject to deductible and Covered – subject to deductible and X-rays, Laboratory & Pathology, PET, CAT coinsurance coinsurance Scans and Nuclear Medicine Radiation Therapy — for the diagnosis of Covered – subject to deductible and Covered – subject to deductible and condition, disease or injury. coinsurance coinsurance Maternity Services Provided by a Physician Pre-Natal and Post-Natal Care Covered – subject to deductible and Covered – subject to deductible and coinsurance coinsurance Delivery and Nursery Care Covered – subject to deductible and Covered – subject to deductible and coinsurance coinsurance 3
In network Out of network Maternity Services Provided by a Physician continued Abortions — must be medically Covered – subject to deductible and Covered – subject to deductible and necessary coinsurance coinsurance For medically induced abortion by oral ingestion of medication when medically necessary Certified Nurse Midwife Covered – subject to deductible and Covered – subject to deductible and Obstetrical services by certified nurse coinsurance coinsurance midwives are limited to basic ante partum care, normal vaginal deliveries, and postpartum care. Certified nurse midwives are reimbursed only for deliveries occurring in the inpatient setting or in a birthing center that is hospital affiliated, state licensed and accredited and approved by the carrier. The certified nurse midwife must be legally qualified and registered, certified nurse and/ or licensed, as applicable, to perform these health care services. Hospital Care Semi-Private Room, General Nursing Covered – subject to deductible and Covered for emergency admissions Services, Meals and Special Diets coinsurance only — subject to deductible and (Predetermination may be required) coinsurance Maximum 365 days for each continuous period of hospital confinement or for successive periods of confinement separated by less than 60 days Inpatient Medical Care Covered – subject to deductible and Covered – subject to deductible and coinsurance coinsurance Chemotherapy Covered – subject to deductible and Covered – subject to deductible and coinsurance coinsurance Alternatives to Hospital Care Ambulatory Surgical Centers Covered – subject to deductible and Not covered (Facility must satisfy Program requirements coinsurance and be an approved facility) Skilled Nursing Facility Covered — subject to deductible and Not covered (Must be an approved BCBS Skilled Nursing coinsurance Facility) Limited to 100 days per benefit period. Renewable after 60 days of continuous non-confinement. Hospice Care Covered — subject to deductible and Not covered (Provider approval required) coinsurance Limited to 2 days of hospice care for each remaining inpatient hospital day. Lifetime maximum of 210 days. Home Health Care Covered — subject to deductible and Not covered (Facility approval required) coinsurance Limited to 3 home health care visits for each remaining day of the inpatient hospital benefit period as long as the patient is medically eligible. Each visit by member of the home health care team, and each home health aide visit is considered the equivalent of 1 home visit. 4
In network Out of network Outpatient Surgical Services Surgery — includes materials, supplies, Covered – subject to deductible and Covered – subject to deductible and preoperative and post operative care, and coinsurance coinsurance suture removal Voluntary Sterilization — excludes reversal Covered – subject to deductible and Covered – subject to deductible and sterilization coinsurance coinsurance Human Organ Transplants Specified Organ Transplants Covered – subject to deductible and Covered – subject to deductible and Contact Human Organ Transplant Program coinsurance coinsurance Preauthorization required. Must be performed in a Blue Distinction Center and patient enrolled in Case Management. Mental Health Care and Substance Abuse Treatment Services must be preauthorized by Inpatient: Up to 45 days treatment Inpatient: Not covered unless ValueOptions (877-228-3912) — not mandatory each for psychiatric and substance medical emergency admission. for Medicare Enrollees abuse covered — 100% up to the Outpatient: allowed amount. Mental Health: Up to 35 visits covered Outpatient: per benefit period — Visits 1-20: Mental Health: Up to 35 visits covered 100% up to the allowed amount, per benefit period — Visits 1-20: Visits 21-35: up to 75% of the allowed 100% up to the allowed amount, amount Visits 21-35: up to 75% of the allowed Substance Abuse: Up to 35 visits amount per benefit period covered at 100% Substance Abuse: Up to 35 visits up to the allowed amount per benefit period covered at 100% up to the allowed amount Other Services Allergy Testing Not covered Not covered Allergy Therapy/Serum Covered subject to deductible and Covered subject to deductible and coinsurance coinsurance Chiropractic Care Covered – subject to deductible and Covered – subject to deductible and Emergency first aid within 72 hours and coinsurance coinsurance diagnostic x-ray of the spine only Excludes adjustment manipulation and initial office visit Outpatient Physical, Speech and Covered — subject to deductible and Not covered Occupational Therapy coinsurance (medical necessity required) Limited to 60 combined visits per calendar year, per condition. Services are covered when performed in the outpatient department of the hospital or approved freestanding facility. Therapy is also covered when provided by an in-network independent physical therapist, an independent occupational therapist, or speech and language pathologist. * Durable Medical Equipment — When processed as part of inpatient services or office services, subject to deductible and coinsurance. 5
In network Out of network Durable Medical Equipment* Covered — 100% Not covered Other Services continued Prosthetic and Orthotic Appliances Covered — 100% Not covered – with the exception of Hair Pieces and Wigs — Wigs and appropriate wigs related supplies (standard and tape) are covered for any age for an individual whov is suffering hair loss from the effects of chemotherapy, radiation therapy or other treatments for cancer. The purchase of wig and related supplies maximum benefit is $250. Thereafter, the maximum annual benefit is up to $125 Prosthetic and Orthotic: Jaw Motion Not covered Not covered Rehabilitation (Jaw motion rehabilitation system and related items) Diabetes Education Covered — 100% Not covered Covers comprehensive, American Diabetes Association-approved education classes for newly-diagnosed or uncontrolled diabetics Cardiac Rehabilitation – Only Phases I Up to 36 sessions (3 sessions per Not covered and II are covered week times 12 weeks) covered at Must begin within 3 months of a cardiac event 100% up to the allowed amount and be completed within 6 months. Hearing Care – must be a participating provider Audiometric exam — once every 36 months 100% up to the allowed amount Not covered Hearing aid evaluation — once every 36 100% up to the allowed amount Not covered months Ordering and fitting the hearing aid (one 100% up to the allowed amount Not covered monaural) standard or digital — every 36 months Binaural hearing aids for children 19 and 100% up to the allowed amount Not covered under — once every 36 months Hearing aid conformity test — once every 100% up to the allowed amount Not covered 36 months Vision Care Routine exam Under the medical coverage, one Under the medical coverage, one routine vision exam covered with a $25 routine vision exam covered with a $25 copayment, once every 24 months. copayment, once every 24 months. Prescription Drugs Coverage administered by Express Scripts 866-662-0274 Retail Tier 1: Generic $12 (30-Day Supply) Tier 2: Preferred Brand $40 Tier 3: Non-preferred Brand $100 Mail Order Tier 1: Generic $24 (90-Day Supply) Tier 2: Preferred Brand $80 Tier 3: Non-preferred Brand $200 This is intended as an easy-to-read guide. It is not a contract. An official description of benefits is contained in applicable Blue Cross Blue Shield of Michigan coverage documents. 6
Definitions The following definitions apply to the UAW Trust members in the Preferred Provider Organization (PPO). Monthly Contribution: The dollar amount a retiree or surviving spouse must pay each month to remain enrolled in UAW Trust coverage. Deductible: The amount a member must pay toward covered medical services within a calendar year before the Plan begins paying. Coinsurance: The percentage amount a member must pay toward covered medical services, after the deductible is met. The Plan and the member share the cost of covered medical services until the out-of-pocket maximum is met for the calendar year. Out-of-Pocket Maximum: The total dollar amount a member must pay toward covered medical services in any calendar year. The out-of-pocket maximum includes both the deductible and coinsurance amounts. Once the out-of-pocket maximum is met, all covered medical services will be paid by the Plan at 100% for the remainder of that calendar year. Copayment (Copay): A fixed dollar amount paid by the member for a covered medical service (e.g., office visits, urgent care, etc.). Participating or In-Network Providers: Provders (i.e., hospitals and doctors, etc.) that participate with Blue Cross Blue Shield and have signed a formal agreement with the Plan to accept the allowed amount for a service as payment in full. Out-of-Network Providers: Providers (i.e., hospital and doctors, etc.) that do not participate with the Blue Cross Blue Shield established network for the Plan. Using out-of network providers may result in higher out-of-pocket costs to you for covered medical services. Non-participating Providers: Providers (i.e., hospitals and doctors, etc.) that do not participate with Blue Cross Blue Shield and have no signed a formal agreement with the Plan. Non-participating providers are under no obligation to accept the Blue Cross Blue Shield allowed amount as payment in full. There is often no coverage for non-emergency care and services provided by non-participating providers. Prescription Drug Categories Tier 1 Generic Medications (Equivalents or Alternatives) Tier 2 Brand Medications (Single Source, Preferred Brand, and Sensitive Drug Classes) Tier 3 Brand Medications (Multi-Source or Non-Preferred Brand) Note: This document is provided for informational purposes and should not be used for legal or medical interpretation 7
Explanations and Appeals After your claims are submitted to BCBS by your providers, you will receive an Explanation of Benefits (EOB) statement. The EOB provides you with information about claim dates of service, deductibles and coinsurance balances related to the type of services you and your family received. You may sign up to obtain your EOB online at bcbsm.com. Reviewing the Explanation of Benefits can help you track: • the type of services rendered • the providers who performed the services • the deductibles and coinsurance amounts you’ve paid and any remaining balances • any additional amounts you may owe In addition to receiving an EOB, you will most likely receive a billing statement from your provider, showing any outstanding balances you may owe. To confirm you are paying the right amount, compare both statements side-by-side and follow these steps: 1. Match the service dates and the amounts shown in the grey shaded area entitled “Your Responsibility” on the EOB to the provider’s billing statement. If they match, pay the provider that amount and file the EOB for your records. 2. If the amounts do not match, or if you have questions, call the customer service number shown on the back of your BCBS identification card. A BCBS representative will be happy to review the EOB statement and answer your questions. 3. If you are not satisfied with the response or outcome from Customer Service, you may file an appeal with BCBS by completing an Auto/Inquiry Appeal form. The BCBS Customer Service Representative can help you obtain the form. 4. Once you receive the form, make sure to attach an explanation of your concern and copies of the statements in question. Check the Appeal Box on the form and mail to: Auto National Appeal Unit 600 Lafayette East – Mail Code #2004 Detroit, Michigan 48226-2998 5. If the issue remains unresolved, you may file an appeal with the TRUST. Please see your Summary Plan for details. 8
Contacts UAW RETIREE MEDICAL BENEFITS TRUST Contacts and numbers for Chrysler Retirees and Surviving Spouses Benefit/Service Contacts Phone Numbers Blue Cross Blue Shield of Michigan Hospital, Surgical/Medical Services, Routine Vision – Benefits and claim questions 1-877-832-2829 Mailing Address: UAW Auto Retiree Service Center P.O. Box 311088 Detroit, Michigan 48231 Blue Card Access – National Provider Network 1-800-810-2583 (Information on participating network providers at home and while traveling) Case Management 1-800-845-5982 Precertification Hospital Inpatient (Non-Medicare enrollees only) 1-877-871-3086 Retiree Health Care Connect The UAW Trust eligibility and call center 1-866-637-7555 (Eligibility, membership, address changes, ID card requests, etc.) Other Benefits/Service Contacts Phone Numbers Express Scripts (formerly Medco Health) 1-866-662-0274 Prescription Drugs – Mail Order and Retail (Drug Stores) ValueOptions – Help Line Precertification – Mental Health and Substance Abuse (required for non-Medicare 1-877-228-3912 members only) Durable Medical Equipment (DME) and Prosthetics & Orthotics (P&O) 1-888-722-0322 Mail Order Diabetic & Ostomy Suppliers “Quit the Nic” Smoking Cessation 1-800-775-2583 Websites Medicare 1-800-633-4227 www.medicare.gov Veterans Health Administration 1-877-222-8387 www.va.gov/health UAW Retiree Medical Benefits Trust www.uawtrust.org National Internet Site www.bcbs.com/healthtravel/finder.htm 9
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R028260 Chrysler PPO
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