EAM-I Managing in a Global Economy XIX - Managing in Multicultural Environments June 7-11, 2022
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EAM-
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Managi
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une7-11,2022
LyonFrance
We would like to acknowledge the support of the following institutions:
Conference Host
Sponsor
About JSOM
The Jindal School has achieved top standing as one of the foremost public business schools in the nation.
Various academic programs — including the Executive MBA, Full-Time MBA, Professional (Part-Time) MBA
and Management Information Systems program — are highly ranked by Businessweek, Financial Times and
U.S. News & World Report. Dr. Hasan Pirkul is the Dean of the Jindal School of Management.
PREFACE
Welcome to the 2022 EAM-I Conference in Lyon, France. The conference is designed to foster an
international exchange of management research and practice among scholars and managers from around
the world. The first part of the 21st century has seen an increased use of digitalization and AI in the
workplace. The changes have had a global impact, resulting in multiple industry disruptions. In essence, the
ongoing transformation is a source of increasing debate about its current and future impact on society. In
the wake of the COVID-19 global pandemic, and as digitalization disrupts just about every aspect of life,
new forms of the economy are emerging. Some experts argue that we are at the dawn of the Fourth
Industrial Revolution. In the fallout of the shift, several stakeholders are increasingly concerned about its
impacts on work, jobs, health, safety, trust, security, sustainability, etc. As academics, we have an important
role to play in contributing to and shaping the ongoing debate, while preparing our students to be
tomorrow’s leaders.
Lyon is the third-largest city and second-largest urban area of France. It is located in the country's east-
central part at the confluence of the rivers Rhône and Saône, about 470 km south from Paris, 320 km north
from Marseille and 56 km northeast from Saint-Étienne. The Lyon metropolitan area had a population of
2,265,375 in 2014, the 2nd largest urban area in France. The city is known for its cuisine and gastronomy,
and historical and architectural landmarks; part of it is registered as a UNESCO World Heritage site. Lyon was
historically an important area for the production and weaving of silk.
Scholars from 16 countries across four continents have contributed and are gathered to participate in this
dialogue with each other. It is our hope that all would concur that the Program of this conference has
stimulated your thinking and deepened your perspectives about the economic, cultural, technological,
sustainability, and ethical factors that affect managers and leaders in the 21st century global economy.
An array of academic studies, pedagogical discussions, executive presentations, panel discussions and
site visits to diverse enterprises will facilitate the learning process. We hope the new perspectives
gained here will stimulate your thinking and enable you to find innovative solutions for the complex
problems in our world.
ACKNOWLEDGEMENTS
The collective effort of many people has made it possible for us to exchange ideas, discuss our work and
build collaborative alliances here in Lyon, France. We thank you, as well, for submitting your scholarly work,
providing thoughtful peer reviews and making time in your busy schedules to attend this conference.
Our special thanks to our host institutions, emLyon and esdes, and the faculty and staff who have spent
countless hours organizing the minute details of the conference logistics. Thanks to the Deans, Dr. Isabelle
Huault and Dr. Oliver Maillarn, of emLyon and esdes, respectively, for providing the opportunity to hold
the EAM-I conference at their universities. Thanks to Dr. Rickie Moore, Dr. Linh-Chi Vo, Ms. Elisabeth Gelas,
and Ms. Sandra Challita for all of their help with the local arrangements.
We would like to offer our sincere thanks to the directors of EAM International – David Ford and Marie-
Line Germain for their invaluable contributions. Without their contribution and their willingness to share
the experiences from prior conferences, this conference could never have happened.
We had a truly international team of domain chairs and several faculty members from emLyon served in
this capacity. Acknowledgement and thanks to Jeanie M. Forray, Shanthi Gopalakrishnan, Vishal Gupta,
Monika Hudson, Dorothy Kirkman, Sarah Kovoor-Misra, Lisa Lambert, Milivoj Markovic, Dilip Mirchandani,
Orlando Richard, Sarah Wright, Carliss Miller, Jose Alcaraz, Jeffrey Mello, Antigoni Papademetriou, andDavid Major for their service as track chairs or co-chairs. We also acknowledge the contributions of the
EAM-I International Advisory Board.
Finally, we would like to thank Brandon Charpied of UpScholar Academic and Conference Management
Services for being on call to support the conference from beginning to end.
Program Chair: Shalei Simms, SUNY Old Westbury
Conference Coordinator: Holly Chiu, Brooklyn College, CUNY
Conference Co-Hosts: Rickie Moore, emLyon | Linh-Chi Vo, esdes Lyon
EAM-I
Managing in a Global Economy XIX
Directors
David Ford, UT Dallas, USA
Marie-Line Germain, Western Carolina University, USA
Program Chair
Shalei Simms, SUNY Old Westbury, USA
Conference Coordinator
Holly Chiu, Brooklyn College, CUNY, USA
Host Program Coordinators
Rickie Moore, emLyon
Linh Chi Vo, esdes Lyon
Domain Chairs
Jose M. Alcaraz, ESDES Lyon University, France
Jeanie M. Forray, Western New England University, USA
Shanthi Gopalakrishnan, NJIT, USA
Vishal Gupta, University of Alabama, USA
Monika Hudson, University of San Francisco, USA
Dorothy Kirkman, University of Houston at Clear Lake, USA
Sarah Kovoor-Misra, University of Colorado Denver, USA
Lisa Schurer Lambert, Oklahoma State University, USA
David Major, Miami University, USA
Milivoj Markovic, RIT Croatia, Croatia
Jeffrey Mello, Hofstra University, USA
Dilip Mirchandani, Rowan University, USA
Carliss Miller, Sam Houston State University, USA
Antigone Papademetrious, Miami University of Ohio, USA
Orlando Richard, UMass-Amherst, USA
Sarah Wright, University of Canterbury, New ZealandInternational Advisory Board
Norman de Paula Arruda Filho, ISAE/FGV, Brazil.
Anthony Butterfield, UMass Amherst, USA
Miles Davis, Linfield University, USA
David Ford, University of Texas at Dallas, USA
Shanthi Gopalakrishnan, NJIT, USA
Irena Guszak-Cerovecki, RIT-Croatia
Donald Hudspeth, RIT-Croatia
Eric Kessler, Pace University, USA
Sarah Kovoor-Misra, University of Colorado – Denver, USA
Mzamo Mangaliso, UMass Amherst, USA
Dilip Mirchandani, Rowan University, USA
Rickie Moore, emLyon, France
Paulo Cesar Motta, PUC-Rio, Brazil
Stella Nkomo, University of South Africa, South Africa
dt ogilvie, Rochester Institute of Technology., USA
Abhoy K Ojha, IIMB, India
Ana Perez-Luno, UPO, Spain
Orlando Richard, UMass-Amherst, USA
Joy Schneer, Rider University
Kathleen Suchon, UMass-Dartmouth, USA
Rosalie Tung, Simon Fraser University, Canada
Joan Weiner, Drexel University, USA
The Eastern Academy of Management – International
A regional affiliate of the Academy of Management, the Eastern Academy of Management sponsored the
first Managing in a Global Economy Conference in Tilberg, Netherlands in 1985. The success of the first
EAM-International conference led to a series of biennial international conferences organized by EAM-I in
partnership with local host universities in locations around the world. The EAM-I conferences are a source
of international collaboration and learning among academics and practitioners.Past Conference Sites
1985: Tilburg, the Netherlands; Tilburg 2005: Cape Town, South Africa: University of
University. Cape Town
1987: Athens, Greece; Deree College.
2007: Amsterdam, The Netherlands: Vrije
1989: Shatin, Hong Kong; Chinese University
Universiteit
of Hong Kong.
1991: Nice, France; CERAM Ecole Superieur de 2009: Rio de Janeiro, Brazil: IAG-School of
Commerce Nice-Sofia Antipolis. Business, Pontificial Catholic University of
1993: Berlin, Germany; Paul-Lobe-Institute. Rio (PUC-Rio).
1995: Singapore; Nanyang Technological 2011: Bangalore, India: Indian Institute of
University. Management Bangalore
1997: Dublin, Ireland; University College 2013: Seville, Spain: Universidad Pablo de
Dublin. Olavide (UPO)
1999: Prague, Czech Republic; CMC Graduate
2015: Lima, Peru: CENTRUM Catolica, PUCP
School of Business.
2001: San José, Costa Rica; Instituto 2017: Gold Coast, Australia: Bond University
Centroamericano de Administracion de Business School
Empresas (INCAE). 2019: Dubrovnik, Croatia: RIT Croatia
2003: Porto, Portugal: Universidade Católica
2022: Lyon, France: emlyon & ESDES Lyon
Portuguesaemlyon Business School
Founded in 1872, emlyon business school is one of the oldest in Europe. It is also among the 1% of business schools to be
accredited by three international certifications: AACSB, Equis, and AMBA. The Lyon-Ecully Campus is just minutes away from the
center of Lyon, a major European city. The campus offers a combination of high quality educational facilities, recreational
amenities and accommodation. emlyon business school connects communities of learners and change-makers across the globe
and acts as a mediator between the worlds of science, engineering, humanities, art, and the various business worlds. It has
partnerships with 181 universities worldwide, which allows around 1000 students each year to benefit from these partnerships by
completing part of their studies on campuses abroad.
ESDES Lyon Business School
ESDES Lyon Business School was created in 1987, within UCLy (Catholic University of Lyon). The school is part of the “Conférence
des Grandes Écoles” organization which gather top French business schools that have proven academic excellence and selectivity
in admissions. For the past 30 years, through education and research, ESDES has been preparing students and professionals to
create sustainable value, in order to create a responsible economy in a globalized and digital world. Thus, ESDES contributes to
the emergence of a responsible economy driven by its employees, partners, alumni and students. The School enjoys the resources
and facilities of an international university and exchanges between the six faculties and five professional schools. This offers
ESDES students original ways of accessing backgrounds that are complementary to the managerial aspect of their education,
thereby creating unique profiles with cross-disciplinary skills that are sought-after by companies.
Outstanding Paper Selection Committee
Authors whose work goes beyond one-country studies and demonstrates outstanding research with explicit international
management content and implications, will be acknowledged at the conference. Any author(s) who receives an EAM-I
Outstanding Paper Award will be invited to submit the paper to Organization Management Journal (OMJ).
Rosalie Tung, Chair, Simon Fraser U, Canada
Anthony Butterfield, UMASS Amherst, USA
Irena Guszak-Cerovecki, RIT Croatia
Jeffrey Kappen, Drake U, USAThank You Reviewers! Alonso, Nicole Johan, Sofia Rudin, Joel Altendorfer, Christina Jonsen, Richard Ruiz, Carlos Baugh, S. Gayle Kaushik, Vineet Satalkina, Liliya Benke, Mariann Kim, Hee Young Schneer, Joy Bhattacharya, Mousumi Klein, Torsten Shkoler, Or Bolinger, Alexander Lawong, Diane Titi Amayah, Angela Buhagiar, Kristina Lyddy, Christopher Visentin, Giovanni Bujold, Antoine Mangaliso, Mzamo Vlas, Cristina O. Chen, Caroline Markoczy, Livia Vlas, Radu E. Cheung, Ho Kwan Martelo-Landroguez, Silvia Weiner, Joan Choi, Emily W. Mauersberger, F. Welbourne Eleazar, Miranda J. Corner, A.J. Meisel, Steven Weng, David Cumming, Douglas Mirchandani, Dilip Whaley, George Davis, Craig Modarres, Mohsen Wu, Jiyun De Feis, George Mohamed, Ahmed Yang, Charlie de Janasz, Suzanne Muthusamy, Senthil Kumar Doyle, James Narayanan, V.K Garg, Garima Padhi, Mousumi Goldberg, Careng Paik, Yongsun Good, RT Parameswar, Nakul Gopalakrishnan, Shanthi Parnell, John Hampton-Sosa, William Pattnaik, Subhra Harper, Pamela Peridis, Theodoros Hirudayaraj, Malar Perkins, Susan Hunter, Keith Phillips, Tangela Nichole Jean-Denis, Howard Reardon, Robert
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