Driving Sustainability - Sustainability Report 2016 - Keppel Land
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Contents OVERVIEW SUSTAINING GROWTH OTHER INFORMATION 02 14 57 02 About this Report 14 Environment 57 GRI Standards Content Index for 03 Corporate Profile 34 Innovation and Product Excellence ‘In Accordance’ – Comprehensive 04 Letter to Stakeholders 63 Independent Assurance Statement 07 Delivering Value EMPOWERING LIVES 67 International Network 08 Sustainability Framework 38 38 Health and Safety 09 Commitment to Stakeholders 44 People Matter 10 Managing Sustainability NURTURING COMMUNITIES 52 52 Community and Society
Driving Sustainability Keppel is a multi-business company committed to providing robust solutions for sustainable urbanisation. At Keppel Land, we are driving sustainable growth by meeting needs for quality urban living and seizing opportunities to seek higher returns, while placing sustainability at the heart of our strategy and operations. Vision A leading real estate company, shaping the best for future generations. Mission Guided by our operating principles and core values, we will create value for all stakeholders through innovative real estate solutions. Keppel Group's Operating Principles 1 Best value propositions to customers. 2 Tapping and developing best talents from our global workforce. 3 Cultivating a spirit of innovation and enterprise. 4 Executing our projects well. 5 Being financially disciplined to earn best risk-adjusted returns. 6 Clarity of focus and operating within our core competence. 7 Being prepared for the future. View our report online: www.keppelland.com 01
Overview About this Report* Keppel Land reaffirms its This Sustainability Report commitment towards sustainability demonstrates Keppel Land’s with the publication of this commitment to keep its stakeholders, Sustainability Report 2016. including employees, customers, investors, business partners, partner Global Reporting Initiative agencies and community members The Keppel Land Sustainability Report abreast of the Company’s efforts 2016 is prepared in accordance with and developments in CSR. the Global Reporting Initiative’s (GRI) Sustainability Reporting Standards This Report supplements (SRS): Comprehensive option. Keppel Land’s Annual Report 2016. Limited copies of this Report have This Report focuses on topics that been printed to minimise the impact have been identified as material on the environment. Both reports to Keppel Land’s business and can be accessed and downloaded its key stakeholders, which are at Keppel Land’s corporate website, detailed in the section on Managing www.keppelland.com. Sustainability. Independent Assurance This Report has also successfully An independent CSR consulting completed the GRI Materiality company, Ere-S Pte Ltd, was appointed Disclosures Service which verifies that to provide external assurance on this the General Disclosures GRI 102-40 Report. The content of this Report to GRI 102-49 were correctly located was reviewed and the accuracy and in both the GRI Content Index and in reliability of all statements validated. the text of this Report. The assurance standard includes This Report has been reviewed the evaluation of the Company’s and approved by Keppel Land’s sustainability behaviour and Corporate Social Responsibility (CSR) performance, based on the Committee, which ensures that all AA1000 Assurance Standard. material issues are addressed. All underlying systems and processes that support the Company’s Reporting Period and Scope sustainability framework were This is Keppel Land’s ninth reviewed in adherence to the Sustainability Report since 2008. AA1000 AccountAbility Principles It details the Company’s approach of inclusivity, materiality and and initiatives taken in integrating responsiveness. sustainability into its policies, structure and daily operations. The independent assurance It provides an account of Keppel statement provides a summary Land’s sustainability performance as of the audit report findings. well as its strategies and practices, while highlighting the economic, Feedback environmental and social impacts Your feedback is valued to help us of the Company’s activities and improve on our future reporting. developments across its properties Please send us your feedback and in Singapore and overseas. comments at csr@keppelland.com. The Report is based on Keppel Land’s fiscal year from 1 January to 31 December 2016. Where possible, the Report provides up to three years of historical information so that there is sufficient basis for comparison. * GRI 102-45, GRI 102-46, GRI 102-48, GRI 102-49 02 Keppel Land Limited Sustainability Report 2016
Corporate Profile Keppel Land is the property division of Responsible Design Values Sustainable Development Goals Keppel Corporation, one of Singapore’s To encapsulate Keppel Land’s conscious At the United Nations Sustainable largest multinational companies with effort to deliver the best standards in Development Summit 2015, world leaders key businesses in offshore and marine, liveability, quality, aesthetics and adopted the 2030 Agenda for Sustainable property, infrastructure and investments. sustainability, a set of “Responsible Development. This comprises a set of Design Values” was developed in 2016. 17 Sustainable Development Goals (SDGs). Keppel Land is recognised for its sterling Keppel Land has focused on six goals portfolio of award-winning residential These guidelines are based on four key which are most relevant to the Company’s developments and investment-grade principles which include innovative business activities. commercial properties as well as high designs to differentiate Keppel Land’s standards of corporate governance and properties, integration of values, cost They are Goal 3: Good Health and Well-Being, transparency. effectiveness and the marketability of Goal 9: Industry, Innovation and the development projects. Infrastructure, Goal 11: Sustainable Cities The Company is geographically diversified and Communities, Goal 12: Responsible in Asia, with Singapore and China as its Keppel Land will adopt these design Consumption and Production, core markets as well as Vietnam and values for all new developments in Goal 13: Climate Action and Indonesia as its growth markets. Singapore and overseas: Goal 17: Partnerships for the Goals. Keppel Land is Asia’s premier home 1. Liveability As a leading sustainable developer, developer, with a pipeline of about • Health and Well-being Keppel Land operates in an economically, 66,000 homes in Singapore and overseas. • Inclusiveness socially and environmentally responsible The Company is also a leading prime office • Safety and Security manner to achieve positive outcomes for developer in Singapore, contributing to its businesses, the environment and enhancing the city’s skyline with landmark 2. Quality the community at large. developments such as Marina Bay • Fit for Purpose Financial Centre, Ocean Financial Centre • Maintainability and One Raffles Quay. 3. Aesthetics Keppel Land is committed to grow its commercial portfolio in key Asian cities 4. Sustainability such as Shanghai, Beijing and Tianjin • Design for climate responsiveness, in China, Ho Chi Minh City in Vietnam, resource efficiency and ecological Jakarta in Indonesia, Yangon in Myanmar conservation and Manila in the Philippines. • Productivity As one of Asia’s leading property companies, Keppel Land has contributed to enhancing Singapore’s skyline with landmark developments such as Marina Bay Financial Centre and Ocean Financial Centre. 03
Overview Letter to Stakeholders We believe that sustainability is key to Dear Stakeholders, future-proofing our business. We will continue I am pleased to present Keppel Land’s to align ourselves with international best Sustainability Report for 2016. practices and benchmarks, as well as actively Advances in Sustainability Sustainability efforts gained greater engage our stakeholders to shape a more momentum in 2016, with the Paris sustainable future. Agreement on climate change, reached at the United Nations’ (UN) 21st Conference of the Parties (COP21), formally entering into force in November. The Agreement has been ratified by more than 140 countries and reflects firm international resolve to strengthen the global response to the threat of climate change. In Singapore, the government has outlined a Sustainable Singapore Blueprint to reduce resource consumption, carbon emissions and waste generated by industries and more recently, announced impending legislation which will give businesses new impetus to be more energy and water efficient. At the UN Sustainable Development Summit 2015, world leaders adopted the 2030 Agenda for Sustainable Development. This comprises a set of 17 Sustainable Development Goals, of which Keppel Land is focusing on six which are most aligned with our business. They are Goal 3: Good Health and Well-Being, Goal 9: Industry, Innovation and Infrastructure, Goal 11: Sustainable Cities and Communities, Goal 12: Responsible Consumption and Production, Goal 13: Climate Action and Goal 17: Partnerships for the Goals. We are setting targets in line with these adopted Sustainable Development Goals to further guide us on our sustainability journey over the next few years. In 2016, we extended the scope of Keppel Land’s Integrated Management System (IMS) to cover our operations in Vietnam. This follows the implementation of the IMS for our Singapore and China operations in 2014 and 2015 respectively. The IMS, which forms the backbone of our project management and property management systems, combines the ISO 9001, ISO 14001 and OHSAS 18001 standards on quality, environmental management as well as occupational health and safety management respectively into a single framework. As part of our continuous commitment to provide quality products and services to our customers, Ang Wee Gee the IMS has since been revised to comply Chief Executive Officer with the latest ISO 9001:2015 and ISO 14001:2015 standards. 04 Keppel Land Limited Sustainability Report 2016
Keppel Land also developed a set of To-date, Keppel Land has a total of roll-out of the Laureate concierge service Responsible Design Values for all our 65 BCA Green Mark Awards in its portfolio, and Asia’s first fully-integrated smart new projects in Singapore and overseas. of which ten are Platinum. Total energy home management system, Habitap, These guidelines are based on the savings from these properties amount to at Corals at Keppel Bay. Harnessing four key principles of innovative designs, over 142 million kWh or $27 million per technology to improve the home living integration of values, cost effectiveness annum, in addition to annual water savings experience of residents, Habitap is a and marketability of projects, and exceeding 1.7 million m3, and annual mobile application which seamlessly encapsulate the Company’s conscious carbon reduction at over 60,000 tonnes. integrates smart home features, effort to deliver the best standards management of condominium facility in liveability, quality, aesthetics Under Keppel Land’s Carbon Management bookings as well as lifestyle services. and sustainability. Plan, the Company aims to reduce its carbon emission intensity by 16% To capitalise on the rising demand In addition, the Keppel Supplier Code below 2010’s emission levels by 2020. of shared workspace globally, we of Conduct was introduced to integrate In 2016, Keppel Land achieved this launched a new generation of serviced the Keppel Group’s sustainability target with a 16.5% carbon emissions co-offices which leverage technology principles across our supply chain, and intensity reduction compared to 2010’s and cater to users looking for flexible positively influence the environmental, emission levels. Our strong commitment space solutions. Following the successful social and governance performance and continuous improvement in pilot at Keppel Towers, the concept has of its suppliers. Keppel Land will include environmental performance garnered us been expanded to Keppel Bay Tower the acknowledgment and signing of the BCA Quality Champion (Gold) Award in Singapore and will be introduced this Supplier Code as part of its supplier in 2016 and 2017. to Park Avenue Central in Shanghai, selection procedure. China, Saigon Centre Phase 2 in Harnessing Innovation Ho Chi Minh City (HCMC), Vietnam, and Environmental Stewardship As new technologies and business models Junction City Tower in Yangon, Myanmar. Leveraging synergies within the continue to disrupt many traditional Keppel Group, Keppel Land has businesses, Keppel Land continually Managing Safety begun to purchase renewable energy seeks innovative solutions for its products Recognising the importance of fostering from Keppel Electric to power our and services. This reflects the Company’s a culture of safety in our supply chain, corporate office at Bugis Junction Towers. brand philosophy of Thinking Unboxed we set up our third Safety Awareness Harvested from photovoltaic panels and our unwavering approach to think Centre (SAC) in Jakarta, Indonesia, installed in premises operated by and see things from a different angle. in 2016. This follows the success of Keppel Electric, the energy is then our first two SACs in Johor, Malaysia, transferred to Keppel Land. This is the In 2016, the Project Thinking Unboxed and HCMC, Vietnam. The SACs were first time a Building and Construction initiative was introduced to encourage set up to increase safety awareness Authority of Singapore (BCA) Green staff to explore innovative and among contractors’ employees, as well Mark-certified office is using renewable value-adding ideas for the Company. as to provide mandatory training energy generated offsite to fully power As a result of the recommendations before they are allowed to work onsite. its operations. Through this innovative of multi-disciplinary teams, several To-date, we have trained a total of offsite solar power purchase scheme, initiatives were implemented, over 46,000 workers. Two more SACs we expect to offset about 150,000 kg including virtual reality show suites at in Tianjin and Wuxi, China, will be of carbon emissions annually. Highline Residences, as well as the launched in 2017. The smart home management system, Habitap, was introduced at the Company’s luxury waterfront development, Corals at Keppel Bay (pictured), in 2016. 05
Overview Letter to Stakeholders Keppel Land has also been recognised in consistently high staff engagement As a company recognised for corporate as one of only nine companies in Singapore levels. In the 2016 Employee Engagement excellence, quality and sustainability, to be named bizSAFE Mentor by the Survey, Keppel Land attained an overall Keppel Land continued to garner Workplace Safety and Health (WSH) score of 85%, up from 82% in 2015. international accolades in 2016. Council to lead contractors in developing and implementing safety initiatives at We will continue to sharpen our focus At the Global Real Estate Sustainability worksites, as well as to provide stewardship on people development through job Benchmark 2016, we ranked first in and support with regards to meeting the rotation and job enlargement, localisation, the Residential (Global), China and safety standards set by the WSH Council. performance management as well as East Asia sectors, as well as third manpower planning to groom a new among developers globally. We were In recognition of our commitment generation of innovative and collaborative also named Best Overall Developer in to upholding high safety standards, staff. Promising employees are Singapore, Vietnam and Myanmar at the Keppel Land emerged Winner at the encouraged to take on overseas postings. Euromoney Real Estate Awards 2016. International Safety Awards 2016 by At the same time, localisation efforts Overseas, we continued to excel the British Safety Council. In addition, are being accelerated to develop our in the markets where we operate. two of our projects in Singapore, Corals staff and strengthen our operating Keppel Land China was conferred at Keppel Bay and Highline Residences, platforms overseas. the Top 10 ASEAN Companies in China received the Safety and Health Award award for the fourth consecutive year Recognition for Projects at the WSH Community Outreach by the China-ASEAN Business Council, Awards 2016 in recognition of their We believe in doing good as we do well. while Sedona Hotel Yangon’s Inya Wing good safety performance as well as In 2016, Keppel Land achieved a total and Junction City Tower received robust workplace safety and health of about 5,600 hours of community accolades at the Myanmar Property management systems. service in Singapore and overseas. Awards 2016. Engaging Employees In Singapore, we championed the arts The journey towards sustainability We recognise that having the right through a weekly volunteer programme is a continuous one. We look forward culture and people in place is crucial at the Keppel Centre for Art Education, to your continued support as we strive to our business. Building on our open, an immersive art education facility to shape a sustainable future for collaborative, innovative and at the National Gallery Singapore. generations to come. entrepreneurial culture, we continued We also collaborated with charitable to step up on staff communication organisations in our bid to enrich and employee engagement through the lives of the less-privileged. various initiatives in 2016. These include the Annual Staff Communication session, Overseas, a total of five volunteer trips annual staff conferences in Singapore, were conducted for the Words on Wheels Ang Wee Gee China and Vietnam, as well as quarterly mobile library programme in HCMC Chief Executive Officer townhall meetings. This has resulted and Water for Life in Yangon. 1 June 2017 Keppel Land strives to create positive social impact in the communities where it operates. In August 2016, CEO of Keppel Land, Mr Ang Wee Gee (far left), led volunteers from Keppel Land on an excursion with beneficiaries of the North West Community Development Council to the Keppel Centre for Art Education at the National Gallery Singapore. 06 Keppel Land Limited Sustainability Report 2016
Delivering Value Return-on-equity is one of the Revenue rose by 16% highest among Asia’s leading year-on-year to property developers at $1.9b 19% 1 per annum over 10 years, from 2007 to 2016. Sustainable Development Goals (SDGs) Volunteerism Hours Keppel Land is focusing on Increased employee participation with 6 SDGs that are most aligned to 5,600hrs of community outreach activities its business. in Singapore and overseas. Safety Training Hours Employee Satisfaction Trained Employee engagement 46,000 score of workers 85% in 2016, up from 82% in 2015. to-date at Keppel Land’s Safety Awareness Centres in Vietnam, Malaysia and Indonesia. Total energy savings of Carbon Emissions Intensity $27m Total carbon emissions reduction of or 142m kWh per annum from 60,000 65 BCA Green Mark-certified developments. tonnes per annum 1 Return for 2016 includes $563 million gain from the divestment of Keppel Land’s fund management business to Keppel Capital. 07
Overview Sustainability Framework Keppel Land is committed to delivering value to all our stakeholders through Sustaining Growth in our businesses, Empowering Lives of our people and Nurturing Communities wherever we operate. Sustaining Growth Empowering Lives Nurturing Communities Our commitment to business excellence People are the cornerstone As a responsible corporate citizen, is underpinned by an unwavering focus of our businesses. we believe that as communities on strong corporate governance and thrive, we thrive. prudent financial management. As an employer of choice, we are committed to growing and nurturing We give back to communities Resource efficiency is not only our our talent pool through continuous wherever we operate through our responsibility, but also makes good training and development to help multi-faceted approach towards business sense. our people reach their full potential. corporate social responsibility. We will continue to distinguish our We instil a culture of safety so We cultivate a green mindset among properties with strong value offerings that everyone who comes to work our stakeholders to spur them towards and hallmark quality for greater goes home safely every day. adopting a sustainable lifestyle. competitive edge. For more information, go to: For more information, go to: For more information, go to: pages 14–37 pages 38–51 page 52–56 08 Keppel Land Limited Sustainability Report 2016
Commitment to Stakeholders* As a leading real estate company, shaping the best for future generations, we are guided by our operating principles and core values to create positive impact and shared value for all our stakeholders through innovative real estate solutions. We believe that driving meaningful dialogue and regular engagement with our stakeholders is crucial to our success as a company. The following six key stakeholder groups have been identified: Our Partner Our Business Agencies Partners To work closely To integrate our strong with regulatory and regional network and non-governmental agencies knowledge with the to further the cause strengths of our of achieving higher partners to capitalise environmental, health on opportunities. and safety standards. Our Customers To develop quality Our Community homes and products Value for To be a committed and responsible corporate with good investment value and build on our all our citizen, contributing to brand equity to enhance our competitive edge. Stakeholders communities wherever we operate. Our Employees Our Investors To help employees realise To build on strong their full potential and fundamentals to deliver cultivate employees who consistent earnings are motivated and growth and maximise dedicated, as well returns. as maintain good work-life balance. * GRI 102-40, GRI 102-42 09
Overview Managing Sustainability As a leading sustainable developer The CSR Committee reports to the Board and responsible corporate citizen, of Directors, which has oversight of Keppel Land believes in doing well sustainability matters. and doing good. It adopts a proactive and holistic approach to sustainability. Benchmarks of Excellence While operating in an economically, Keppel Land aligns itself with socially and environmentally responsible internationally-recognised standards, manner, the Company aims to achieve including the International Organisation positive and sustainable outcomes for Standardisation (ISO) standards such for its businesses, the environment as ISO 9001 on quality management, and the community at large. ISO 14001 on environmental management and OHSAS 18001 on occupational Keppel Land is committed to sound health and safety management. corporate governance practices as well as robust enterprise risk management In terms of sustainability reporting, processes. It also actively builds a Keppel Land has adopted and aligned strong safety culture to achieve a its Sustainability Report 2016 with the zero-harm workplace. new Global Reporting Initiative (GRI) Sustainability Reporting Standards: The Company strives to be an employer Comprehensive option. It is also externally of choice, nurturing a competent, assured in accordance with the AA1000 skilled and engaged workforce to Assurance Standard. drive sustainable growth. Defining Report Content* Sustainability Management Materiality Assessment and Driving Keppel Land’s sustainability Stakeholder Engagement efforts is the Corporate Social Keppel Land’s CSR Committee members Responsibility (CSR) Committee. and senior management from its different Comprising representatives from business units have identified and different business units, the prioritised issues that are most relevant committee is responsible for and significant to the Company and its formulating the Company’s CSR stakeholders. The table on page 11 shows framework, implementing initiatives how the key material issues are linked to and monitoring its sustainability the Company’s overall strategy and risk performance. management approach. * GRI 102-46 CSR Committee Structure Board of Directors CSR Committee Singapore Property Management CSR Champions Project Management and Keppel Land China Sustainable Design Vietnam Risk Management Corporate Services and Indonesia Corporate Social Responsibility Regional Investments Finance and Administration Workplace Safety and Health Human Resources Group Internal Audit 10 Keppel Land Limited Sustainability Report 2016
Keppel Land’s Material Issues** Material Topics Topic Boundary and Impact Level 1: Key Material Issues Economic Performance and Sustainable financial performance, occupational and customer health and safety, Health and Safety Compliance as well as compliance with national or international standards in areas including corporate governance, environment, safety, product responsibility and society, are material to both internal (employees) and external (customers, investors, business partners, partner agencies and community) stakeholders. This applies to Keppel Land’s operations in Singapore and overseas. Level 2: Highly Critical Issues Environmental Impact Environmental aspects, including the use of environmentally-friendly materials, • Materials use energy and water conservation, reduction in carbon emissions, efficient effluents • Energy efficiency and waste management as well as sustainable performance of products and • Water management services, are important elements in addressing climate change. These aspects • Carbon emissions reduction are relevant to the Company’s internal and external stakeholders. Environmental • Effluents and waste management guidelines relating to these areas apply in all geographical locations where • Sustainable products and service the Company operates. Labour Practices Positive employment practices are critical in attracting, retaining and developing • Employment its talent pool as the Company strives to be an employer of choice. They impact • Training and education employees in Keppel Land’s offices in Singapore and overseas. • Labour-management relations Social Responsibility The Company is committed to be a responsible corporate citizen, contributing and • Local communities enriching the lives of local communities wherever it operates. Community engagement • Business ethics as well as business ethics are material to all internal and external stakeholders, and apply to Keppel Land’s operations in Singapore and overseas. Level 3: Emerging or Moderately Material Issues Market presence As Keppel Land seeks to integrate sustainable policies, strategies and practices Marketing communications into its business operations, its market presence, as well as adherence to standards Anti-child labour relating to marketing communications, prohibition of child labour and policy of Non-discrimination non-discrimination are important and relevant to all its operations. These aspects have an impact on all six of the Company’s stakeholder groups. ** GRI 102-47, GRI 102-49 11
Overview Managing Sustainability Adopting a matrix-based approach, For staff from the Project Management materiality was assessed based on and Sustainable Design unit, as well as two criteria, namely, the importance of project managers across the Company, an issue to both internal and external between 5% and 30% of their individual stakeholders. The most material issues performance appraisal is linked to were then placed on a 5x5 matrix with environmental targets covering multiple clearly defined threshold criteria. aspects such as improving energy efficiency and reducing carbon emissions. These criteria are based on AA1000 Standard’s five-part Materiality Test All employees have 2% of their KPIs comprising: linked to corporate sustainability. 1. Issues that have direct short-term For project managers, safety accounts financial impact; for an additional 10–20% of their KPIs. 2. Issues where the Company has policy Of this, safety performance, including statements of strategic nature; accident frequency rate and accident 3. Issues that comparable organisations severity rate, as well as fatal accidents, consider material; accounts for 50%. Any fatality at the end 4. Issues important to stakeholders; and of the supply chain will also affect the 5. Issues that are considered to be bonuses of key staff. social norms. Innovation and change, collaboration and This allows Keppel Land to review the teamwork, as well as risk management, significance of such issues periodically, form part of executives’ competency based on changing stakeholder assessment in the staff appraisal and expectations. performance management framework, and carry a 30% weightage. Sustainability-Related Sustainability Data Management Key Performance Indicators (KPIs) Keppel Land, together with other business Keppel Land has in place systems to link units within the Keppel Group, has a the remuneration of senior executives and data management system in place to relevant employees to the achievement streamline the management and reporting of pertinent sustainability-related goals of sustainability metrics across its and performance. Singapore and overseas operations. Keppel Land adopts an integrated approach in the design, construction and development of sustainable properties, such as The Glades (pictured) in Singapore. 12 Keppel Land Limited Sustainability Report 2016
This system has been implemented for the Keppel Land is also a Gold member of Company’s projects in Singapore, China, the Global Compact Network Singapore, Vietnam, Indonesia and Myanmar. the national focal point for the UNGC and platform for promoting CSR in Singapore. Environmental as well as workplace health A member since its formation in 2005, and safety-related data are collected Keppel Land supports its belief in the monthly. Streamlining of data collection, importance of integrating social values and analysis and reporting processes reduce mission with business decision-making to manpower costs as well as improve achieve positive and sustainable outcomes. business intelligence. Regular measuring and monitoring also enable Keppel Land Sustainable Development Goals (SDGs) to better manage its sustainability At the UN Sustainable Development performance. Summit in 2015, the UN released a set of 17 SDGs and specific targets that United Nations Global Compact (UNGC) aim to tackle the world’s biggest Since 2011, Keppel Land has been a sustainable development challenges signatory to the UNGC, a United Nations (UN) by 2030. The SDGs call for worldwide initiative to encourage businesses collaboration amongst governments, worldwide to adopt sustainable and businesses and the community to mobilise socially responsible policies, as well as their efforts to achieve a common set report on their implementation. of goals. Keppel Land is committed to contribute to advancing sustainable Sharing the same conviction that business development through aligning its practices which are rooted in universal activities with selected goals. principles help the global marketplace to be more socially and economically inclusive, The CSR Committee has reviewed and Keppel Land has pledged its commitment identified six goals most relevant to to the UNGC’s 10 universal principles Keppel Land’s business operations and in the areas of human rights, labour material issues. Targets are being set to standards, environmental protection focus the Company’s efforts and align and anti-corruption. The Company reports its existing strategies with these SDGs, on its progress in implementing these which were identified based on principles in its communication on the Company’s potential impact on progress to the UNGC annually. and contribution to these goals. Supporting Six Relevant Sustainable Development Goals 13
Sustaining Growth Environment As a responsible green developer, Keppel Land is committed to the highest standards of environmental protection. The Company also strives to continually improve its environmental performance. As one of Asia’s leading property Environmental Vision, Total Carbon Emissions Reduction companies, Keppel Land strives to create Policy and Eco-Principles 16.5% In 2016, Keppel Land achieved its sustainable and optimal live-work-play environments of enduring value for the community. Keppel Land’s approach towards environmental management is guided by its vision, the Quality, Environmental, Health and Safety emissions intensity reduction target of The Company adopts a holistic and Policy, as well as its four key 16% below 2010’s levels by 2020 as set proactive approach towards environmental eco-principles. out in its Carbon Management Plan. management and is focused on creating properties that harmonise with and Endorsed by top management, BCA Green Mark Awards enhance the environment. It undertakes these are communicated to all rigorous measures to ensure that both staff through various platforms 65 To-date, Keppel Land has garnered a new and existing developments comply with regulatory requirements and are aligned with internationally-recognised such as Keppel Land’s intranet and newsletters. total of 65 BCA Green Mark Awards for its environmental guidelines. properties in Singapore, China, Vietnam, Indonesia, Myanmar and India, including ten Platinum Awards. The vertical garden at Ocean Financial Centre is one of the many innovative green features of the eco-icon. 14 Keppel Land Limited Sustainability Report 2016
Environmental Sustainability Strategy The EMS identifies aspects of the Environmental Vision Recognising key environmental challenges Company’s activities that may have and risks, Keppel Land has adopted an significant impact on the environment. environmental sustainability strategy Targets are then established, with A premier developer which focuses on five main areas. procedures and processes in place committed to designing, This includes the formulation of corporate to achieve these objectives. building and operating policies and programmes, development of properties that harmonise new projects, management of completed ISO 14001 Certification buildings, implementation of management The Company achieved the ISO 14001 with the environment, as systems, as well as organisation of certification for its property development well as enhancing the quality outreach initiatives. and property management operations of life of communities in Singapore in 2008 and 2009 where we operate. The Corporate Social Responsibility (CSR) respectively. The scope of certification Committee oversees Keppel Land’s CSR was extended to its property development efforts which include environmental operations in China and Vietnam Key Eco-Principles management and protection. in 2009, which obtained independent certifications in 2011 and 2013 ECOllaboration Comprising representatives from respectively. the different business units, the Work with stakeholders Committee formulates Keppel Land’s In 2013, the scope was further as well as policy- and eco-policy, principles, targets and extended to include Keppel Land’s decision-makers to build framework for action, implements green property development operations a sustainable future. initiatives, as well as sets performance in Indonesia. The Company renewed benchmarks for continuous improvement. its certification for its operations in Singapore, China, Vietnam and ECOnomy The Committee also leads Keppel Land’s Indonesia in 2014. implementation of the ISO 14001 Balance commercial Environmental Management System To further enhance its management viability with environmental (EMS) as well as the Eco-Office and performance, Keppel Land has sustainability. Go Green with Keppel Land outreach implemented an Integrated Management programmes. System (IMS) which combines the ISO 14001, ISO 9001 and OHSAS 18001 ECOmmitment Environmental Management System standards on environmental Keppel Land has implemented an EMS management, quality management Promote environmental awareness and support in accordance with the internationally- and occupational health and safety green initiatives. recognised ISO 14001 standard for management respectively into a single managing and controlling corporate framework for its Singapore operations activities to achieve continuous in 2014. The IMS was subsequently ECOmmunity improvement in environmental performance. rolled out to China in 2015 and Vietnam in 2016. Create a sustainable future for generations to come. Keppel Land’s corporate office at Bugis Junction Towers (pictured) is the first Green Mark-certified office to be fully powered by renewable energy generated offsite. 15
Sustaining Growth Environment Environmental Objectives Objectives Develop environmentally- Adopt an integrated approach Meet national or international friendly properties that in the design, construction and standards on environmental minimise pollution and development of sustainable protection. other adverse impact on developments. the environment. Targets Achieve at least the Green Mark Reduce carbon footprint Expand the scope of the GoldPLUS Award by the Building and implement sustainable ISO 14001 EMS certification and Construction Authority practices when developing to include the Company’s of Singapore (BCA) for its new new buildings and managing overseas business operations. projects in Singapore, and the existing properties. BCA Green Mark Gold Award or its equivalent for new projects overseas. Performances in 2016 • Clinched the BCA Quality • Implemented the Keppel • Extended the scope of and 2017 Champion (Gold) Award for Supplier Code of Conduct Keppel Land’s IMS beyond developers. to influence and encourage Singapore and China to cover • Attained a total of 65 BCA its suppliers to operate operations in Vietnam. Green Mark Awards in responsibly, improve their • Achieved ISO 9001 certification Singapore and overseas energy efficiency and reduce for property development to-date, including ten overall emissions. and project management Platinum, nine GoldPLUS and • Established a set of services in Singapore. 40 Gold Awards in Singapore, Sustainable Design Standards • Achieved ISO 14001 China, Vietnam, Indonesia, for new developments. recertification in Singapore, Myanmar and India. • Conducted annual reviews China and Indonesia. • Keppel Land’s corporate to track the progress of office became the first Green Environmental Operations Mark-certified office to be and Carbon Management Plans fully powered by renewable to ensure the sustainability energy generated offsite. The of environmental benefits. renewable energy is harvested from photovoltaic panels installed in premises operated by Keppel Infrastructure. Plans Ahead • To attain at least the BCA • To implement guidelines • To roll out the IMS to cover all Green Mark GoldPLUS Award for comprising stretched targets overseas operations. all new projects in Singapore. in the areas of environmental • To attain at least the BCA certification, energy, water, Green Mark Gold Award landscaping and materials or its equivalent for new use in new developments in developments overseas. Singapore and overseas. 16 Keppel Land Limited Sustainability Report 2016
Raise environmental Underscore importance of Develop green capabilities, Preserve biodiversity in awareness among environmental ownership knowledge and skills to local environments. stakeholders. among stakeholders. enhance building performances. Engage staff, tenants and Promote green practices Build a core team of in-house Preserve biodiversity and the wider public through through the Eco-Office green building specialists maintain high standards of environmental initiatives with programme in Keppel Land’s through courses on sustainability environmental protection the Go Green with Keppel Land offices. and green building technology. in native environments to outreach programme. ensure a balanced and intact ecosystem. • Sponsored the Singapore • Successfully assisted four • To-date, about 30% of • Transplanted corals at leg of the National Geographic office tenants at Ocean the Company’s project King’s Dock at Keppel Bay Earth Day Run 2017. Financial Centre to achieve and property managers in to encourage coral growth • Attained recertification of the the BCA Green Mark for Office Singapore and overseas have and enhance the existing Eco-Office Programme by Interior Award in 2016 through been trained and equipped marine habitat. the Singapore Environment the adoption of green office with green certifications. • Implemented green Council (SEC) for Keppel Land’s operational standards. initiatives such as enhancing corporate office for 2017-2020. • Cultivated urban farms in its water quality, as well as • Sponsored the Green Corridor office and residential buildings increasing plant density Run 2016. in Singapore to encourage and natural habitat areas at • Collaborated with Ricoh on Eco sustainable farming among the Eco-City International Action Day in 2016 and 2017 staff, tenants and residents. Country Club in Tianjin, China. as Strategic Partner. • Launched a three-year public • Supported the CSR and Social outreach campaign with the Innovation Forum 2016 to BCA to encourage partnerships promote exchange on social between the corporate sector innovation and sustainability. and educational institutions • Engaged suppliers and to collaborate on projects contractors through a sharing to promote environmental session on sustainability issues sustainability in the built and greening the supply chain. environment. • Gold Sponsor of the International Green Building Conference 2016. • To continue to contribute • To achieve optimal levels • To have all project managers • To partake in good stewardship to the green scene through of energy, paper and toner trained as Green Mark of the natural environment partnerships with related usage at the corporate office. Managers within two years and adopt best practices agencies and bodies in • To encourage more tenants of joining the Company, so as and policies that support Singapore and overseas. to renovate their premises to develop a pool of in-house healthy ecosystems, promote • To continually engage and in accordance with professionals with expertise in biodiversity and sustain inculcate a green mindset the BCA Green Mark for sustainable design processes, natural resources. among various stakeholder Office Interior requirements. encourage integrated designs groups through sharing best and enhance building practices at environmental performances. conferences, organising outreach programmes and supporting eco-related events. 17
Sustaining Growth Environment assessment based on activities at Key Challenges Strategies and Actions the project site prior to construction. The assessment covers potential negative Climate change and global warming • Legal compliance environmental impacts, including depletion More stringent regulatory • Carbon Management Plan of resources, biodiversity disturbance, requirements to address • Minimum Green Mark standards for as well as air, water and noise pollution. carbon emissions are expected. new developments Contractors are required to establish and • Sustainability Design Standards implement appropriate measures to mitigate and/or prevent significant Limited natural resources • Legal compliance environmental impacts identified. Cost of energy is expected to • Minimum BCA Green Mark standards rise in the long run, leading to for completed buildings In alignment with the Keppel Group, higher expectations to source for • Environmental Operations Plans in 2016, the Company implemented the materials responsibly. • Green procurement policy • Supply chain management Keppel Supplier Code of Conduct. The Code aims to integrate Keppel’s sustainability principles across its supply Ecological conservation • Legal compliance chain, as well as positively influence Greater emphasis is placed on • ISO 14001 Environmental the environmental, social and the protection of ecosystems and Management System well-being of the community. • CSR outreach programmes governance performance of its suppliers. • Stakeholder engagement programmes Suppliers of Keppel Group companies are • Public communications plan expected to abide by the Code, which covers areas pertaining to business conduct, labour practices, safety and health, and environmental management. Through such efforts, Keppel Land aims Supply Chain In selecting its main contractors for to influence and encourage its suppliers As a sustainable property developer, Keppel Land’s new projects in Singapore, to operate responsibly, improve energy Keppel Land is committed to managing contractors are assessed under stringent efficiency and reduce overall emissions. its supply chain across the whole life cycle criteria. These include track record, of the project, from its initiation and design financial strength as well as commitment Compliance development stages to subsequent towards high quality, environmental In 2016, three main contractors construction and operation stages. This and safety standards. Contractors with appointed by the Company for its allows the Company to effectively manage ISO 9001, ISO 14001 and OHSAS 18001 residential projects in Singapore were its consultants, main contractors and certifications are preferred. fined a total of $72,400 for incidences subcontractors, as well as diverse services, of mosquito breeding and noise pollution materials and equipment required to For all project sites covered under the at the construction sites. Mitigating deliver large-scale developments in a scope of Keppel Land’s EMS, contractors actions have since been taken to complex supply chain environment. are required to conduct an impact prevent recurrence. Supply Chain Management Project Initiation Design Development Tender Construction Operation Concept & Sustainable Schematic Tender Design Brief Design Review Documentation Construction Procurement Set minimum BCA Green Appoint consultants to Select contractors based on Ensure Environmental State ISO 14001 Mark target for new conduct environmental their track record, financial Aspects Impact Assessment specifications in the developments. impact assessment. strength, commitment is conducted to identify contracts for procurement towards high quality, as well and mitigate environmental of services. as environmental and issues. Issue Sustainable Design safety standards. Standards to design team and consultants. Encourage contractors Preference for to source green-labelled ISO 9001-, ISO 14001- materials responsibly and OHSAS 18001- and regionally. certified contractors. Monitor contractors’ Set out standards of conduct energy, water for contractors, including in and construction the areas of legal compliance, materials usage. health and safety, as well as environmental management. State environmental and ISO 14001 specifications in tender documents. 18 Keppel Land Limited Sustainability Report 2016
Benchmarks of Excellence Green Mark Platinum International Financial Centre Jakarta Keppel Land adopts a proactive Keppel Land has garnered ten Green Mark Tower 2 was also the first office approach towards environmental Platinum awards for its properties building in Indonesia to achieve the protection through harnessing human to-date. These include Bugis Junction BCA Green Mark Platinum Award in 2012. capital, technology and innovation. Towers, Marina Financial Centre Towers Expected annual energy savings is 1,2 and 3, Ocean Financial Centre, about 31% or 3.4 million kWh. It has set the benchmark for all new Keppel Bay Tower and Keppel Datahub 2 The development boasts state-of-the projects in Singapore to achieve at least in Singapore, as well as International art eco-friendly features, including a the Building and Construction Authority Financial Centre Jakarta Tower 2 highly-efficient chiller plant system, of Singapore’s (BCA) Green Mark GoldPLUS in Indonesia. regenerative elevators and naturally- rating, as well as the minimum ventilated sky gardens. BCA Green Mark Gold certification Committed to sustainability, or its equivalent, such as the United Keppel Land’s corporate office at Energy and Cost Savings States’ (US) Leadership in Energy and Bugis Junction Towers became the first When fully completed, the total reduction Environmental Design (LEED), for all its Green Mark-certified office to use in energy consumption from all of new projects overseas. renewable energy generated offsite to Keppel Land’s BCA Green Mark-certified fully power its operations. The renewable projects will be over 142 million kWh BCA Green Mark energy is harvested from photovoltaic per annum, which is the equivalent of To-date, Keppel Land has garnered a panels installed in premises operated energy required to power more than total of 65 BCA Green Mark Awards by Keppel Infrastructure. Through this 25,000 homes in Singapore for one yeari. for its properties in Singapore, China, innovative offsite solar power purchase This also translates to cost savings of Vietnam, Indonesia, Myanmar and India. scheme, Keppel Land is expected to offset about $27 million annuallyii. This is in They include ten Platinum, nine GoldPLUS, about 150,000 kg of carbon emissions addition to total annual water savings 40 Gold and six Certified Awards. every year – an amount which would exceeding 1.7 million m3 and annual otherwise require about 750 trees carbon emissions reduction of over Launched in 2005, the BCA Green Mark to absorb over their entire lifetime. 60,000 tonnesiii. scheme drives Singapore’s construction Bugis Junction Towers was conferred industry towards achieving a sustainable the BCA Green Mark for Office Interior built environment by incorporating Platinum Award for its improved best practices in environmental environmental performance in 2016. design and construction, as well as encouraging the adoption of green Ocean Financial Centre, the first office building technologies. It provides a development in Singapore’s central business district to attain the i Average consumption of a Housing Development comprehensive framework for assessing Board five-room flat is 471 kWh/month the overall environmental performance BCA Green Mark Platinum Award (Source: SP Services) ii of new and existing buildings in terms in 2008, was successfully recertified Energy cost: 1kWh = $0.1913 of energy and water efficiency, indoor in 2016. Expected annual energy (Source: SP Services, 4Q 2016) iii Energy conversion ratio: 1kWh electricity = air quality, as well as other green and savings for the development is about 0.4313 kg CO2 (Source: Energy Market Authority, innovative features. 35% or $9 million. Energy Statistics, 2016) Keppel Land garnered multiple awards at the BCA Green Mark Awards 2016, including the BCA Quality Champion (Gold) Award for developers. 19
Sustaining Growth Environment BCA Green Mark Awards (Singapore) Project Location Category Year Singapore Residential Nassim Woods1 Singapore Gold 2015 Highline Residences Singapore GoldPLUS 2014 The Glades Singapore GoldPLUS 2013 Corals at Keppel Bay Singapore GoldPLUS 2013 The Luxurie Singapore Gold 2013 The Lakefront Residences Singapore Gold 2012 Marina Bay Suites Singapore Gold 2009 Sixth Avenue Residences Singapore Gold 2009 The Promont Singapore Gold 2009 Madison Residences Singapore Gold 2008 Reflections at Keppel Bay Singapore Gold 2008 Marina Bay Residences Singapore Gold 2007 The Tresor Singapore Gold 2006 Commercial Marina Bay Financial Centre (Towers 1 and 2)3 Singapore Platinum 2017 Marina Bay Financial Centre (Tower 3) 3 Singapore Platinum 2016 Ocean Financial Centre2,3 Singapore Platinum 2016 One Raffles Quay1,3 Singapore Platinum 2016 Keppel Datahub Singapore GoldPLUS 2015 Keppel Bay Tower1,3 Singapore Platinum 2014 Keppel Datahub 2 Singapore Platinum 2014 Keppel Datahub 2 Singapore BCA-IDA Platinum 2014 Bugis Junction Towers1,3 Singapore Platinum 2014 Prudential Tower1,3,6 Singapore GoldPLUS 2013 Keppel Digihub Singapore Certified 2013 Marina at Keppel Bay1 Singapore Gold 2011 Equity Plaza1,6 Singapore Gold 2010 Keppel Towers and Keppel Towers 27 Singapore Gold 2010 Office Interior Keppel Bay Tower Management Office Singapore GoldPLUS 2017 Keppel Land’s Corporate Office Singapore Platinum 2016 Ocean Financial Centre Management Office Singapore GoldPLUS 2016 Bugis Junction Towers Management Office Singapore GoldPLUS 2016 20 Keppel Land Limited Sustainability Report 2016
BCA Green Mark Awards (Overseas) Project Location Category Year Overseas China The Springdale (Plot 4-1) Shanghai Gold 2016 Seasons Residences Shanghai Gold 2015 Central Park City (Plot C2)8 Wuxi Gold 2015 Waterfront Residences Nantong Gold 2015 Waterfront Residences4 Tianjin Gold 2015 Stamford City (Plot A) Jiangyin Gold 2015 8 Park Avenue Shanghai Certified 2015 Serenity Villas4 Chengdu Gold 2014 The Seasons Shenyang Certified 2014 Stamford City (Block 5) Jiangyin Gold 2014 Stamford City (Blocks 1,2,3-1,3-2) Jiangyin Certified 2014 Hill Crest Villas Chengdu Gold 2013 The Springdale (Plot 2) Shanghai Gold 2012 Park Avenue Heights Chengdu Gold 2012 Hill Crest Residences Kunming Gold 2012 Seasons Park4 Tianjin Gold 2012 Serenity Cove Tianjin Gold 2012 Central Park City (Plot C1)8 Wuxi Gold 2011 The Arcadia Tianjin Gold 2009 Spring City Golf & Lake Resort (La Quinta villas) Kunming Gold 2009 The Springdale (Plot 1) Shanghai Gold 2009 The Springdale (Plot 3)4 Shanghai Gold 2009 Villa Riviera Shanghai Certified 2009 Office Interior Sino-Singapore Tianjin Eco-City’s Corporate Office Tianjin Gold 2016 Vietnam Saigon Centre (Retail Podium)4 Ho Chi Minh City Gold 2012 Saigon Centre (Office Tower)4 Ho Chi Minh City Gold 2012 Riviera Point4 Ho Chi Minh City Gold 2012 Riviera Cove Ho Chi Minh City Gold 2009 The Estella Ho Chi Minh City Gold 2008 Indonesia International Financial Centre Jakarta Tower 2 Jakarta Platinum 2012 Jakarta Garden City (Phase 1)5 Jakarta Gold 2011 India Elita Garden Vista5 Kolkata Certified 2012 Myanmar Sedona Hotel Yangon (Inya Wing) Yangon GoldPLUS 2016 Sedona Hotel Yangon1 (Garden Wing) Yangon Gold 2014 1 Projects awarded BCA Green Mark certifications under the existing building category. 2 Ocean Financial Centre also received the Platinum level LEED-CS (core and shell) precertification in 2009, which was subsequently converted to certification in 2012. 3 Recertification award. 4 Provisional awards – the final certificates will only be issued upon verification of the green features at the project completion stage. 5 Keppel Land divested its stakes in the residential developments in Jakarta Garden City and Elita Garden Vista in 2013 and 2014 respectively. 6 Keppel Land divested its stakes in Prudential Tower and Equity Plaza in 2014. 7 Formerly known as Keppel Towers and GE Tower. 8 Keppel Land announced the divestment of its stake in Central Park City in 2016. 21
Sustaining Growth Environment Stakeholder Engagement* Recognising the importance of stakeholder engagement to inculcate a green mindset, Keppel Land continues to reach out to its stakeholders in Singapore and overseas with its Go Green with Keppel Land environmental education and outreach programme. The table below details the Company’s outreach efforts to its various stakeholder groups in 2016. Employees Tenants and Public Residents Inculcate Green Mindsets Commemorate Key Environmental Dates Promote Environmental Awareness Sponsored the Green Corridor Run 2016, 35 of Keppel Land’s commercial, Adopted Tiong Bahru as a “Bright Spot” which included the Keppel Land Water residential and hospitality developments under the Public Hygiene Council’s Challenge event, held in conjunction with in Singapore and overseas participated Keep Singapore Clean Movement. World Water Day. in Earth Hour. Renewed adoption of Jurong Lake Pledged to conserve energy at Ricoh’s Held eco-awareness drives at under PUB’s Friends of Water programme Eco Action Day 2016, where Keppel Land Keppel Land’s office buildings during from 2015 – 2017. was Strategic Partner. Ricoh’s Eco Action Day campaign in 2016 and 2017. Taman Sutera, Keppel Land’s integrated Organised a panel discussion comprising township in Johor Bahru, Malaysia, industry leaders on “Why Sustainability organised regular educational Matters” to local and overseas colleagues. events at its township to promote environmental awareness. Commemorate Key Environmental Dates Encourage Greening of Properties Share Best Practices Pledged eco-friendly actions to Produced and distributed Green Guides Participated as a panelist at the ASEAN commemorate Earth Hour, World Water for tenants, residents and hotel guests CSR Network and NUS Sustainability Day and Earth Day. to promote environmentally-friendly Project forum to share sustainability practices and procedures. reporting best practices. Organised a panel discussion on promoting environmental sustainability Formed Green Tenants Committee with Gold Sponsor of the International Green through a sharing economy to tenants of its office buildings in Singapore Building Conference 2016. commemorate World Car-Free Day. to share green initiatives. Supported the CSR and Social Innovation Keppel Land China celebrated National Provided complimentary environmental Forum 2016 to promote exchange on Tree Planting Day. gap analysis services and encouraged social innovation and sustainability. tenants to pledge to reduce energy and water consumption. Engaged suppliers and contractors on greening the supply chain through a Successfully assisted four office tenants sharing session on sustainability issues. at Ocean Financial Centre to achieve the BCA Green Mark for Office Interior Founding member of the World Green Award in 2016 through the adoption of Building Council Corporate Advisory environmentally-friendly office policies. Board. Cultivated urban farms in its office and Board member of the Singapore Green residential buildings in Singapore to Building Council. encourage sustainable farming among staff, tenants and residents. Cultivate Green Habits Learn from Industry Experts Nurture the Young in Green Education Implemented Eco-Office practices in Held group sharing sessions and Launched a three-year public outreach Singapore, China and Vietnam. fostered knowledge exchange on campaign with the BCA to encourage sustainability matters. partnerships between the corporate Obtained recertification as Green Office sector and educational institutions under the SEC Eco-Office programme to collaborate on projects to promote for Keppel Land’s corporate office from environmental sustainability in the 2017-2020. built environment. Hosted tertiary study groups to a tour of Keppel Land’s Singapore office buildings, with a focus on sustainability. * GRI 102-43, GRI 102-44 22 Keppel Land Limited Sustainability Report 2016
You can also read