DOES YOUR POST-PANDEMIC STRATEGY LEAD WHAT'S NEXT? - Inflection Point Leadership!
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
INFLECTION POINT LEADERSHIP, INC. MARCH 2021
DOES YOUR POST-PANDEMIC
STRATEGY LEAD WHAT'S NEXT?
A Framework for Making Purpose-Based Decisions on the Future of Work
Is the complexity of defining and executing your THE WHAT'S NEXT FRAMEWORK
organization's return to work or "future of work" Our What’s Next framework is built on four broad dimensions:
strategy keeping you up at night? Purpose, Performance, People, and Place.
If so, you are not alone. With the exciting news of multiple Defining and implementing a future of work experience requires
vaccination approvals and an intensified effort to “get shots in asking the right questions and applying consistent decision-
arms,” employers are focusing on the who, what, where, when, making criteria. Your Purpose is central to the framework while
and how of the post-pandemic workplace. While navigating the process ensures alignment with your business strategy and
through the complexity and various back-to-the-office options customer and employee value propositions.
can be overwhelming, employers now have an unprecedented
opportunity to:
• Reflect on the last year of working differently and remotely,
and use these learnings to optimize your efficiency,
effectiveness, and engagement.
• Revitalize and further leverage what differentiates you as an
employer.
• Re-engage key talent and customers to strengthen your
employer and customer brand.
• Reinforce a culture of equity and inclusion that honor your
The first phase of the design and planning work includes a
values and furthers your mission; and
facilitated assessment that spans these dimensions, capturing
• Introduce practices to build resilience and position your both the learnings from the pandemic-related shifts you made
employees to thrive no matter the shifts that they will face and the impact of these decisions, and the viable new options
ahead. for your What’s Next strategic plan.
IPL has partnered with Molly Dir, an experienced and successful Whether your scope of post-COVID planning efforts is focused
HR executive to develop a highly configurable values-based on small modifications of the “old way” to align with new
approach to help clients design their unique “future of work” realities or realigning your business strategy and employment
experience. brand or anywhere in between, IPL can fuel your What’s Next!
DOES YOUR POST-COVID STRATEGY LEAD WHAT'S NEXT? 2
2. PERFORMANCE
Navigating a business during a global pandemic forced leaders to find new ways to engage employees and serve customers, reprioritize on-
the-fly, and manage what really matters to get results. Organizations had to learn to effectively manage bus i n ess a nd e mp l o y ee
performance during a time of significant disruption.
Our framework equips you to assess and optimize the levers that most impact your ability to drive performance, such as, the degree
to which:
• Your performance measurement systems enable you to make swift decisions about “what and how” priorities.
• Your processes for interacting with current and prospective customers and serving their needs are agile enough to accommodate
shifting conditions.
• Your productivity tools remain effective during times of great stress, enabling individuals and teams to perform no matter the
obstacles faced.
1. PURPOSE
PURPOSE is central to everything you do.
Every decision you make about your What’s
3. PEOPLE 4. PLACE
Next will be pressure-tested by asking, “To
The pandemic has shifted what what degree does this decision align with our Almost overnight, your work-
employees expect from their Mission, further our Vision, honor our Core place had to expand beyond
employers and has reshaped per- Values, and reinforce our desired culture?” your buildings’ four walls to
ceptions of how and where it’s employees’ remote work-
best to work gets done. A What’s Next experience includes more than spaces.
how you will bring employees back to offices.
Having engaged talent in the right We were forced to reimagine
It reflects belief in your Purpose and your
roles exhibiting resilience and fit where work gets done, how to
commitment to your employees, customers
for the future skills positions an collaborate in a virtual world,
and key stakeholders who fuel your ongoing
organization for sustained com- and what boundaries are
success.
petitive advantage. needed to prioritize our
You have an opportunity to personal and professional life.
strengthen this advantage by
As we all prepare for What’s
using what your organization
Next, one thing is certain: the
learned from the pandemic
former workplace “normal”
experience about your people
will no longer exist.
and performance to:
Keeping employees safe is the primary factor in determining the
• Re-imagine their employee experience to attract, develop,
future mix of virtual and physical workspace, but there are several
engage, and retain the talent you need.
other considerations our framework can help you integrate into a
• Choose the optimal workforce policies and practices, aligned practical yet strategic What’s Next plan, including:
with your Purpose, Place, and Performance goals.
• Determining where and how jobs are optimally performed;
• Revisit total rewards offerings to reflect the realities of your
• Collecting employee perspectives and experiences of the work
shifting organizational model.
environment shifts that both enabled and hindered high-
• Effectively use talent assessments to identify capabilities that performance, and incorporating these learnings into your
differentiate success in the new world of work location strategy and work migration plan; and
• Develop authentic, resilient leaders who can lead change and • Creating workplaces and workspaces that are aligned with your
transitions with empathy, equity, and inclusion. employer brand and enable employees to thrive.
DOES YOUR POST-COVID STRATEGY LEAD WHAT'S NEXT? 3
PUTTING IT ALL TOGETHER WHAT WE OFFER CLIENTS
We have been listening as our smart, courageous clients prepare We can help you efficiently and effectively develop and execute
to transition to what’s next in an (almost) post-pandemic your What’s Next Strategic Plan through:
environment. We truly believe it is possible to make this shift in a
• Comprehensive organization assessments of your Purpose,
way that solidifies an organization’s core purpose and strengthens
People, Place, and Performance to pinpoint opportunities and
trusting relationships with customers and employees.
develop a prioritized action plan.
This is our opportunity to learn from decisions made (and not
• Customization and facilitation of What’s Next workshops,
made), put values into action, and embed inclusion and equity into
whether related to your post-pandemic plans or other
everything we do. We can make shift happen and shape the future
significant organization changes.
of work, or the shifts will happen to us, and we will be scrambling
again when the next disruptive change occurs. • Development of transition and communication plans to
support What’s Next implementation.
We are all in this together, and we are here to help you navigate
the next phase of this journey and achieve your own version of • Leadership effectiveness workshops to equip leaders at all
What’s Next. levels to lead What’s Next (for themselves and for others).
THE AUTHORS
Check our website IPLShiftHappens.com for more information
100 S. SAUNDERS ROAD, SUITE 150 LAKE FOREST, IL 60045 (847) 574-7830You can also read
