Digital Smart services for Identity and Access Management - Skillmine ...

 
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Digital Smart services for Identity and Access Management - Skillmine ...
Digital Smart services for Identity and Access
                    Management
                                                 Features & Uses cases subsystems for digital
                                                            transformation projects

Presentation Title

              © Skillmine Technology Consulting Pvt. Ltd. The information in this document is the property of Skillmine Technology Consulting Pvt. Ltd. and may not be
   copied or communicated to a third party or used for any purpose other than that for which it is supplied without the written consent of Skillmine Technology Consulting Pvt. Ltd.
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Digital Smart services for Identity and Access Management - Skillmine ...
Disclaimer

 Confidentiality
 This document contains confidential and proprietary information of Skillmine Technology Consulting Private Limited (‘Skillmine’). National Life & General Insurance Oman may not
 disclose the confidential information contained herein to any third party without the written consent of Skillmine, save that National Life & General Insurance Oman may disclose the
 contents of this document to those of its agents, principals, representatives, consultants or employees who need to know its contents for the purpose of National Life & General
 Insuranceevaluation of the document. National Life & General Insurance Omanagrees to inform such persons of the confidential nature of this document and to obtain their
 agreement to preserve its confidentiality. As a condition of receiving this document, National Life & General Insurance Omanagrees to keep this information, confidential as it takes
 with respect to its own confidential information. This confidentiality statement shall be binding on the parties for a period of two (2) years from the issue date stated on the front
 cover unless superseded by confidentiality provisions detailed in a subsequent agreement.
Terms & Conditions
This document is valid until 08th July 2020 and is subject to Skillmine’s standard terms and conditions which are available on request .Skillmine reserves the right to vary the terms of
this document in response to changes to the specifications or information made available by National Life & General Insurance Oman. Submission of this document by Skillmine in no
way conveys any right, title, interest or licence in any intellectual property rights (including but not limited to patents, copyrights, trade secrets or trademarks) contained herein. All
rights are reserved. Skillmine does not assume liability for any errors or omissions in the content of this document or any referenced or associated third party document, including,
but not limited to, typographical errors, inaccuracies or out-dated information. This document and all information within it are provided on an "as is" basis without any warranties of
any kind, express or implied. Any communication required or permitted in terms of this document shall be valid and effective only if submitted in writing.
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Under no circumstances shall Skillmine be liable for any indirect, special, or consequential loss, damage, claims, liabilities, charges, costs, expense or injury (including, without
limitation, loss of use, data, revenue, profits, business and for any claims of any third party claiming through Skillmine) that may arise out of or result from the purchase order placed
by National Life & General Insurance Omanon Skillmine as per this proposal.

 National Life & General Insurance Oman agrees to defend, indemnify and hold Skillmine, harmless against all suits, claims and proceedings made by a third party to the extent such
suit, claim or proceeding alleges any infringement by National Life & General Insurance Omanof any intellectual property rights, and gives Skillmine the sole and full right to control
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defence of the claim and does not settle the claim without the Skillmine’s consent. National Life & General Insurance Omanshall bear the expense of any such defence and pay any
damages and legal fees that are attributable to such suit, claim or proceeding.

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Digital Smart services for Identity and Access Management - Skillmine ...
Identity & Access Management: Driving factors

                                         Easy “Know
   Centralized
                                             your
  identification,
                                          Customer”                       Regulatory                      Record
  authorization
                                            (KYC)                         Compliance                      keeping
   and access       Painless access        systems
     controls                                                                          GDPR compliance              Two way sync with
                    management for         needed.    Fast onboarding
                                                                                       for user data                govt. regulators
                    public facing web                 and auto ID
                                                                                       retention and                like CERSAI,
                    and mobile                        processing
                                                                                       consent                      ADHAAR etc.
                    systems.

                    Common access                     Centralized
                                                                                                                    Update/Obtain
                    layer for multiple                document and ID                  Fool proof audit
                                                                                                                    CKYC unique ID
                    fast evolving                     collection and                   trails
                                                                                                                    and details
                    digital systems.                  updates.

                    Compliance to
                                                      Self service
                    latest                                                             “Opt-in”
                                                      process to reduce                                             Search and sync.
                    authentication and                                                 traceability and
                                                      agent                                                         from CKYC data
                    authorization                                                      record.
                                                      interventions.
                    standards.

                                                                                       Anti-money
                                                      Smart De-                        laundering (AML)
                                                      duplication                      and Fraud
                                                                                       checking

                                                                                                                                        Page 3
Digital Smart services for Identity and Access Management - Skillmine ...
Core services                              Digital Identity
                                           verification
                                           •Open Standards based Real time
                                            Access control

                                                             High grade
                                                             Authorization and
                                                             Authentication
                                                             •APIs to secure digital assets
                                                              (websites, apps) using multi
                                                              factor authentication (MFA),
                                                              biometrics etc.
                                                             •User management as per GDPR
                             SKILLMINE                        rules.
                          IDENTITY TOOLS

  Financial Institution                                      360° Customer profile
                                                             management
      IT SYTEMS                                              •“Know your customer”
                                                              management (e-KYC)
                                                             •Anti-money laundering (AML)
                                                              compliance tools

                                           CKYC Integration
                                           •Two way sync with registrars
                                           •CERSAI CKYC, Aadhar etc.

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Digital Smart services for Identity and Access Management - Skillmine ...
Know Your Customer Solutions

   Customer Acquisition            KYC Data Collection            Customer Identification              Record Keeping
   • Self-service portal (eKYC)    • Scanning / Upload of         • Smart De-duplication and AI        • Two way updates with
   • Agent assisted Service Apps     documents and images           driven fraud detection               Regulator and Central
   • Customer Web & Mobile         • AI driven document           • Quick Search                         Registrar.
     Apps (mobile KYC)               validation and cleansing     • Regulator & Central Registrar      • Self service and agent based
                                   • Customer Due Diligence         integrated data                      KYC Update processes
                                     Processes                    • e-verification processes
                                   • Third party integration of     (Video, Biometrics etc.)
                                     Identity Providers           • Electronic ID verification (e.g.
                                                                    AADHAR, PASSPORT,
                                                                    CKYC)

                                                                                                                                        Page 5
Digital Smart services for Identity and Access Management - Skillmine ...
Unified identity solution

 Digital Access points                                      - Role management
                          authentication    authorization
 - Mobile                                                   - Consent
 - Web                                                        Management
 - IoT Devices                                              - Fraud identification
 - Kiosks
                         SMART MULTIFACTOR AUTHENTICATION

       Up to 45% reduction in total security related costs

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Digital Smart services for Identity and Access Management - Skillmine ...
U n i f i e d i d e n t i t y s o l u t i o n Features & Highlights

         Standards based Unified IAM platform     All popular Social login providers supported
         •OAuth2 and OpenID connect               •Facebook
         •SAML                                    •Google
         •AD                                      •Microsoft
         •LDAP                                    •All OAuth2 compliant providers

         Multi factor Authentication channels     Power tools
         •EMAIL                                   •Payment Gateway Aggregator
         •SMS                                     •Consent Management
         •IVR                                     •Quick Integration with existing enterprise systems
         •FACE ID                                 •Password less login
         •VOICE                                   •Multi-level User & Groups management
         •FIDO2                                   •Built-in notification engine (SMS, EMAIL, Push, IVR etc.)

                                                                                                           Page 7
System Overview

                  Page 8
Use Case : KYC Process optimization
 PROBLEM STATEMENT
 Financial institution has large volume of customers that are availing its loan and leasing products and need to be onboarded into
 the systems. The regulatory environment dictates careful collection of Identification documentation, ownership documentations
 after proper due diligence. This involves many touch points for the customer and agents causing delays, costs and inaccuracies.
 Customers need constant updates and view into the progress.

 SOLUTION                                                            SUCCESS FACTORS
 •   Deployment of cloud based Skillmine KYC solution.               •   Customer to agent touch points reduced to just a few by
                                                                         easy to use and fast self service applications for the
 •   Integration of the KYC process to internal IT                       customer.
     systems (LMS, CRM)
                                                                     •   Agent dashboard gives instant verification and update to
 •   Agents provided with the KYC applications on the                    CKYC systems and internal fraud checks.
     Web and mobile.                                                 •   Powerful ID verification and AI driven match tools make
                                                                         due diligence easy and effective
 •   Customers provided with the self service
     applications on web and mobile.                                 •   Customer self service apps are adopted In large numbers
                                                                         as they are easy and quick to use.
 •   Skillmine IAM deployed and integrated with all
     customer facing web and mobile access                           •   OVERALL COST REDUCTION OF OVER 50% achieved.
     applications                                                    •   DIGITAL ENGAGEMENT INCREASED BY 70%

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Customer Engagement Journey

                                                                               Managed Services

                                                                              Support and
                                            Project Management                Managed Services

                                            Implementation &
         Consulting & CIO Services          Technology Transformation

         Roadmap and Operating
         Model Preparation

                                       Better, Simpler and Cheaper Cost   High Quality Managed Services to
      Cost Effective & Expert Advice   Effective Implementation Methods       achieve near ‘0’incidents
                                       (Cloud based POC infrastructure)            environments

                                                                                                             Page 14
About Us
                                                       OUR
                                                                                                   VALUE PROPOSITION
                                                     SERVICES

                                             IT Engineering Services
                 Automation
                                                                                Helping & Improving clients’                       Closing the gap of           Focus on continuous
                 Consulting                                                       Business processes &                             Skill & Compliance        Improvements, Productivity
    CAPABILITY                                  Cloud Data Centre                   Delivery efficiency                                                           & Cost efficiency
                 App Development
                 Information Security        Consulting & Automation
                 IT Infrastructure                                               Adding the value in terms                            Automation.              Transparent & Adaptive
                                                                                   of Knowledgebase,                            Easy adaptation to cutting       Governance Model
                                             Capability Augmentation                Tools & Expertise                              edge technologies

                                                                                           KEY SOLUTIONS
 KEY CUSTOMERS                             OUR PRESENCE

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                                                                                              Complyment

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                                                                                                                                                        PARTNERS
                                                                    SINGAPORE

                                                                                                                                                                      Page 15
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