DHR Health Pediatric Employees Town Hall Meeting July 8, 2021
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DHR Health Pediatric Employees
Town Hall Meeting
July 8, 2021
1
Agenda
• Overview of Driscoll Children’s Hospital Rio Grande Valley
• Driscoll Health System: Who Are We
• Daily Life at Driscoll
• Join our Driscoll Pediatric Team
• Next Steps – Timeline & Application Process
• Question & Answer
2
Speakers
Mary Dale Peterson, MD
Executive Vice President and Chief Sarah Vasquez
Operating Officer, Driscoll Health Inpatient RN
System
Karen Long Bill Larsen
Vice President, Clinical Operations Vice President, Human Resources
Julie Pina Cynthia Riggins
Chief Nursing Officer Assistant Director, Human Resources
Wendy Lemos
Inpatient RN
3
Overview of
Driscoll Children’s Hospital
Rio Grande Valley
4
DCH RGV Project
• September 2022
• Services
• ED – 8 rooms
• OR – 8 ORs
• PICU – 8 beds
• NICU – 63 beds
• Med/Surg – 32 beds
• Ancillary & Support
• Imaging, MRI & CT
• Pharmacy
• Rehab
• Child Life
• Respiratory, etc.
• 450+ Employees Needed 5
Driscoll Health System
Who Are We
6
Our Heritage
• Driscoll Children’s Hospital was born out of
love and compassion of Clara Driscoll, the
granddaughter of a Texas patriot. Clara
requested that her estate be used to build
and operate a hospital for the children of
South Texas.
• Clara was fluent in four languages, a
businesswoman, philanthropist, and
author. As a historic preservationist, Clara
provided the funds to save the Alamo.
• Founded on Clara Driscoll’s love for
children, Driscoll is dedicated to providing
the highest level quality care to all
children, with respect and dignity and
through a dedicated, compassionate
healthcare team. 7
Driscoll Today
8
Mission, Vision, and Values
Mission
Devoted to expert care, education, outreach and advocacy
Vision
Until all children are well.
Values – Driscoll C.A.R.E.S.
Compassion
Advocacy
Respect
Excellence
Stewardship
9
The Driscoll Way
10The Driscoll Way
The Driscoll Way “Communicate with Heart” is Driscoll’s customer service approach.
Created through a partnership with the Cleveland Clinic, this method empowers all
of us to consistently and promptly respond in an empathetic way, while maintaining
professionalism, composure and confidence in all interactions. S.T.A.R.T. with Heart
and Respond with H.E.A.R.T.
S.T.A.R.T. H.E.A.R.T
• Smile • Hear
• Tell your name, role and • Empathize
what to expect
• Active listening and assist • Apologize
• Rapport and relationship • Respond
building • Thank
• Thank the person
11Patient Satisfaction
• Driscoll is above the 75th
percentile nationally for Patient
Satisfaction.
• Patient experience is top priority
for Driscoll Health System. We
partner with real-time feedback
by NRC Health for after service
outreach calls to all patients to
improve the patient experience.
12Quality & Patient Safety
• Driscoll’s approach to
performance improvement and
patient safety is continually
assessed to ensure that quality
outcomes are obtained.
• Driscoll has organizational wide
processes in place designed to
manage safety risks in the
workplace. We are all expected
to utilize our Error Prevention
safety behaviors and tools in
order to recognize and mitigate
potential safety risk.
13Best Place to Work and Employee Engagement
14Working At Driscoll
• Driscoll has a rich history of • Driscoll is recognized as a Coastal
bringing the best and brightest Bend Best Place to work.
healthcare professionals home to • Our most recent Employee
South Texas. Engagement Scores are in the top 5%
• Driscoll has a reputation for of healthcare scores nationwide.
being a friendly, inclusive • Over the past 15 years, we have been
workplace where we treat one in the top 10% nation wide with every
another with respect and where survey.
we embrace diversity.
• Driscoll provides more than • Our employee engagement also
2,500 employees with excellent includes a variety of councils and
compensation and benefit programs such as the Employee
programs, training and education Advisory Group (EAG) and Nursing
opportunities, and a work Councils.
environment conducive to both
personal and professional
growth.
15Daily Life at Driscoll
16Daily Life at Driscoll
17Join our
Driscoll Pediatric Team
18Join our Driscoll Pediatric Team!
Driscoll Children’s Hospital Rio Grande Valley
• Driscoll plans to employ 450+ employees when the hospital opens.
• DHR Health Pediatric Staff will account for almost 200 of the 450+
positions.
• Medical Units will include Medical/Surgical, NICU, PICU, Perianesthesia,
Surgical Services and Emergency Services to name a few.
• Ancillary and support services include Rehab (OT, PT, SLP, Audiology),
Imaging, Pharmacy, Respiratory, Child Life, Phlebotomy, etc.
19DHR Health Pediatric Employees who join Driscoll
Tenure/Years of Service (YOS)
Your DHR Health Years of Service (YOS) will be recognized and honored by Driscoll
Children’s Hospital Rio Grande Valley
• Retirement Plan
• 403b Matching Percentage (50%, 75%, or 100%)
• Annual Retirement Plan Eligibility
• Vesting Level for the Driscoll Match and Annual Allocation
• Paid Time Off *
• PTO Accrual Rate Level
• Tuition Reimbursement Eligibility
• Service Awards
*FT & PT Benefit Eligible Employees will have 40 hours loaded into their PTO Bank
20
in addition to their regular accrual.DHR Health Pediatric Employees who join Driscoll
Compensation
• Hire on with Driscoll:
• Base Pay - your base rate will be the most favorable of the two following quoting
methodologies
• Your current DHR rate of pay; or
• A new hire quote based on experience, education and certification
• Driscoll’s Pay Plans
• Shift Differentials
• Call Pay/Call Return Pay
• Holiday Differential
• Weekend Plan (36 worked hours paid 40 hours)
21DHR Health Pediatric Employees who join Driscoll
Compensation
• Shift Differentials *
• Evening shift: 10%
• Night shift: 20%
• Weekend shift: 15%
• Weekend/evening shift: 25%
• Weekend/night shift: 35%
• Holiday Pay: 50%
*All differentials are calculated off of the base rate.
Example: Base rate of $22.50 with a 10% evening diff would be an additional $2.25 per hour.
22DHR Health Pediatric Employees who join Driscoll
Benefits
• We recognize that you currently have an excellent benefit package with DHR Health
and believe you will find Driscoll’s benefits to be equally as robust. While there may be
some differences, overall you will identify many similarities in the benefits offered.
• Driscoll strives to provide employees with a highly competitive package of benefits that
meet the needs of our diverse workforce. We are committed to supporting our
employees with programs that help maintain a healthy balanced lifestyle while offering
financial protection.
• To learn more about Driscoll’s benefits visit
(https://www.driscollchildrens.org/professionals/career-
development/employment/employee-benefits)
23Next Steps
Timeline and Application Process
24DHR Health Pediatric Employees who join Driscoll
Hiring Timeline
Driscoll Recruitment Team will Finalize and
July 2021
Post Job Positions
DHR Applicants are invited to Complete
August 1 – September 3, 2021
Application Process
Driscoll will Conduct Zoom Interviews
September – October 2021
Driscoll will Make Formal Job Offers
November – December 2021
25How Will I Apply?
Step 1: DHR Health Pediatric Employees will apply by going to our Driscoll Children’s Hospital Rio
Grande Valley landing page: https://www.driscollchildrens.org/dchrgvjobs
Step 2: Click the View DCH RGV Jobs Button (available August 1 – September 3, 2021)
26How Will I Apply?
Step 3: Click on the Edinburg location and choose the position you are applying for.
Step 4: Complete the application process.
Step 5: A Driscoll Recruiter will contact you to schedule an interview.
Step 6: A Driscoll Recruiter will make a job offer to you in writing.
Again, it is our plan to hire all current DHR Health Pediatric Employees.
27We look forward to you joining
Driscoll Children’s Hospital
Rio Grande Valley
28You can also read
