Year in Review 2019/2020 - North East Hampshire & Farnham ...
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Year in Review
2019/2020
This year has been one of the most support to all frontline staff and key workers is very
challenging years in NHS history. Here in much appreciated, and thank you to all of you who
North East Hampshire and Farnham, as well took the time to ‘clap for carers’. This meant a great
as nationally, we have had to respond to one deal to the health and care staff who live and work
of the biggest issues that health and care in your communities.
organisations have faced in a generation. In 2019-2020 we were rated ‘outstanding’ by NHS
We have had to rise to the challenges England and NHS Improvement – the third successive
presented by the coronavirus (COVID-19), year we have received this accolade. We have had
which has changed the way we are able to another year of success with standout projects to
provide high quality and safe services for improve peoples’ health and wellbeing, helping to
local people. make a positive difference to their lives. Inside this
Year in Review we will share some of these projects
In 2019 we came together with our two
neighbouring clinical commissioning groups (CCGs) and the differences they have made.
to form the Frimley Collaborative to support the As health service commissioners we have always
communities across North East Hampshire and been committed to striving to improve the health
Farnham, Surrey Heath and East Berkshire. I am
services delivered to local
very proud to be the Clinical Chief Officer for the
people. Throughout the
Collaborative and of how we have collectively come
together in the last year, demonstrating the strength pandemic we have been
of our partnership relationships with our providers, determined to maintain
local councils and local communities in being able to this approach, adapting,
respond robustly to COVID-19. learning and exploring
I would like to thank all of the residents of opportunities to ensure
North East Hampshire and Farnham for your that we and our partners
understanding, cooperation and willingness to work can continue to deliver
Dr Andy Brooks
with health and care services during what has been the services that local Clinical Chief Officer
an extremely challenging period. Your heartfelt people need. Frimley Collaborative
Communities Population Overall Per person figure
budget
231,0
00
Aldershot, Farnborough,
£321.4m
£
£1,413
Farnham, Fleet and Yateley
Working together for and
with our communities
Improving local people’s health and Buckinghamshire
wellbeing is the focus for all those Oxfordshire
Berkshire
working as part of Frimley Health Wexham Park
Hospital
Maidenhead
and Care Integrated System (ICS). Slough
Windsor
The ICS brings together NHS organisations, local NHS
authorities, and the voluntary and community East Berkshire
CCG
sectors, to work with local communities and staff Bracknell Ascot
to understand the population’s needs, making the Heatherwood Hospital
best use of our collective resources to deliver high-
quality services.
NHS Surrey
This approach has been fundamental to the Heath
Camberley CCG Surrey
development of our new Creating Healthier Frimley Park Heartlands
Hospital
Communities strategy, which clearly identifies Fleet
STP
Farnborough
the main challenges to local people’s health and NHS North
wellbeing and sets out how we and our partners East
Hampshire Aldershot
will work to address them. & Farnham
Hampshire CCG
The planning and development we had carried out
and the Farnham
as a system in recent years has meant that when Isle of Wight
COVID-19 began to spread we were able to work STP
quickly and effectively to adapt our services and
to protect patients and staff. This not only helped
when entering lockdown, it also put us in a strong
position with regard to services resuming.
staff alike have embraced new ways of doing
While some hospital services and elective things. While we are keen to explore the digital
procedures were unfortunately suspended, across possibilities open to us, we know that this will not
the system we have been able to ensure that GP be for everyone and that we need to use a variety
services continued to support their patients, and of methods to support all of those within our
that people needing urgent hospital care communities.
have been able to receive it.
Across the system we will
We now have an continue to work with
unparalleled local partners to
opportunity in understand the
healthcare positive impact
development. that we can
The use of have when
technology working
has rocketed together
and patients towards the
and same goals.
Our achievements
Outstanding for third year running
During 2019/20 the CCG was rated as Outstanding by We know that this is not something we have done, or
NHS England – our third successive annual Outstanding could ever do, alone. Thank you to local people, our
rating, which is something very few CCGs had managed Primary Care partners, our many other providers and
and of which we are immensely proud. our key partners and stakeholders in the NHS, local
authority and voluntary sectors for making it happen.
Community Conversation New Farnborough Centre for Health
In January we held what we hope is the first of Work to create a Centre for Health for Farnborough
a number of public meetings with local authority continued. After our partners at Rushmoor Borough
partners as part of a joint effort to address the issues Council secured Voyager House, in Apollo Rise, we
affecting our communities. invited local people to see what our plans were and to
comment on them.
We met with Rushmoor Borough Council’s leaders,
the voluntary sector and other local people to discuss We have worked with GP practice Voyager Family
the main health issues and concerns of local people Health and other services to determine what the new
and to begin to map our resources and ways to centre will look like and what it will offer to local
support people together to tackle the issues. people. In March 2020, with our plans in place, we
appointed builders to carry out the conversion work,
ready for opening in the autumn of 2020.
Formation of Frimley Collaborative and leadership changes
During 2019/20 we joined Surrey Heath and East
Berkshire CCGs in forming the Frimley Collaborative
of Clinical Commissioning Groups, aligning more
closely with our partners in the Frimley Health and Care
Integrated Care System. The Collaborative has a single We welcomed Dr Andy Brooks as our new Clinical Chief
executive board covering the three CCGs. Officer and Daryl Gasson as our new Managing Director.
Innovative and integrated community services Hitting targets
New-look adult community health services started in April for North Over the whole of 2019/20 the majority
East Hampshire and Farnham and Surrey Heath, following a year of the services commissioned by the
of contract development. Better, joined-up care closer to home, is CCG met or exceeded the targets set
the aim of the new ground breaking partnership with Virgin Care by NHS England.
and Frimley Health NHS Foundation Trust. Under the new contract,
Performance on waits for cancer
nursing, specialist practitioners, therapies, podiatry, speech and
patients was above the target on all
language services, rehabilitation, intermediate care and community
nine criteria, while 100 percent of
hospital beds are linked much closer with primary care (GP) services
urgent referrals for the children’s and
and organised around local communities. The contracts are together
young people’s eating disorder services
worth £17 million per year and represent a solid commitment to
were seen within the required one-
developing integrated community services to support our residents at
week target.
home or in their communities.
There were areas we found more
challenging and we continue to work
to ensure the same high-quality service
is delivered across the board.
Appointment of new social prescriber
We awarded a new contract for the continuation and development of social
prescribing services for our residents. The contract went live on July 1, 2020.
The new providers are Family Action, a national organisation with considerable
experience of supporting people to overcome isolation and to work with them
to reconnect them to society once again. Family Action work with GP practices
to support people for whom a clinical solution may not be appropriate.
Join the conversation
It is important that the services we commission meet the needs of
our communities, so local people’s views have to be part of the
process. We engage with residents of North East Hampshire and
Farnham in many ways, ranging from Community Ambassadors
being formal members of committees, to local people influencing
specific projects (i.e. the Innovation Conference), attending
meetings, right through to people keeping up to date via social
media, our website, or our newsletters.
For all the different ways in which you can play your part, please visit:
www.northeasthampshireandfarnhamccg.nhs.uk/get-involved
CS51883 Designed by NHS Creative 2020You can also read
