SERVICE GUIDE 2018 DHL EXPRESS
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2 Service Guide DHL Express 2018 Service Guide DHL Express 2018 3 WELCOME TO THE WORLD OF DHL EXPRESS Logistics is more than transport alone. With our logistics services, we connect your business to your Corporate Social Responsibility 04 customer. DHL Express understands that your shipment is more than a package alone. Whatever you An appropriate service for every shipment 06 send, we know how your shipment can make a difference. With our global express network, DHL Simple payment with DHL MyBill 08 Express will deliver your products on time and at the right place. Whether you are sending a Calculate the rate for your DHL Express shipment 10 document to Paris or a package to Hong Kong. Just as you have promised your customer. Sending DHL Express shipments 12 Importing DHL Express shipments 14 Additional zone classification 16
4 Service Guide DHL Express 2018 Service Guide DHL Express 2018 5 CORPORATE SOCIAL RESPONSIBILITY Corporate Social Responsibility (CSR) is an integral part of our business strategy. We use our experience and global presence to help people and the environment, striking a balance between our economic and social responsibility goals. COMMITMENT GOGREEN GOHELP GOTEACH We do everything we can to make sustainable and GoGreen is DHL‘s environment program. DHL is actively Together with various strong partners we are GoTeach reflects our commitment to a better quality of positive changes in the world. We do this by using working to reduce the impact of logistics on the striving to improve people‘s living conditions. education. We are promoting and developing initiatives available knowledge and a global presence in a way environment by minimizing the use of natural resour- For example, we are utilizing our logistics expertise across the globe that support individuals in their deve- that benefits people and the environment. We focus cesmand using the most efficient transport. This enables to provide effective emergency aid in areas af- lopment and help them expand their skills. To achieve on four strategic areas of involvement to fulfill our DHL toreduce its CO2 emissions. DHL has set itself the fected by natural disasters. We have our own this we partner with global organizations in the field of responsibility: GoGreen, GoHelp, GoTeach and ambitious mission: ZERO emissions by 2050. Disaster Response Team, which works together education. Volunteering. with the United Nations and UNICEF. VOLUNTEERING We encourage our employees to take an active part in social projects in their immediate environment.
6 Servicegids Service Guide DHL DHL Express Express 2016 2018 Service Servicegids Guide DHL Express 2016 2018 7 AN APPROPRIATE SERVICE FOR EVERY SHIPMENT VARIETY OF SOLUTIONS SAME DAY-SERVICES TIME DEFINITE-SERVICES DAY DEFINITE-SERVICES Description For mission-critical shipments Time-critical shipments with delivery Less urgent and heavy shipments with that need immediate pickup and before 9:00 am, before 12:00 noon, delivery within a few days. delivery within the shortest possible or before close of business, with timeframe or special care. a money-back guarantee.* Service DHL SPRINTLINE DHL EXPRESS 9:00 DHL ECONOMY SELECT Urgent non-stop delivery of your Door-to-door delivery before 9:00 am Delivery of international parcels and shipment (from a document to on the next possible working day. pallets to more than 30 European a lorry load) at any time in the With a money-back guarantee. countries. Netherlands or the rest of Europe. DHL JETLINE DHL EXPRESS 12:00 DHL IMPORT ECONOMY SELECT Urgent delivery of your shipment Door-to-door delivery before 12:00 You can import parcels and pallets (from a document to several pallets) noon on the next possible working fromnearly every European country on the next available flight out to day. With a money-back guarantee. with DHL IMPORT ECONOMY SELECT. any destination worldwide. DHL Express is the number one in express transport. DHL Express has a variety of solutions depending on your requirements. From emergency same day delivery, to guaranteed time-definite next possible DHL SAME DAY SOLUTIONS DHL EXPRESS WORLDWIDE DHL GLOBALMAIL Customized solutions for all your With DHL EXPRESS WORLDWIDE For all your international mail (to working day delivery, to less urgent day definite delivery options, DHL Express offers you the right specific logistic needs. we guarantee delivery of your any country in the world except the national and international express Netherlands). transport solution. We have listed all of our services on this page. DHL Express likes to think with you. shipments before close of business on the day of delivery. DHL IMPORT SERVICES SAME DAY-SERVICES DAY DEFINITE-SERVICES You can import shipments from For all those mission-critical shipments that need For less urgent shipments that still needs to be more than 214 countries around the world with DHL Import Services. With immediate pickup and door-to-door delivery within delivered in Europe with a set transit time choose delivery before 9:00 am, before 12:00 the shortest possible timeframe. Within the Nether- our Day Definite-services. Reliable and easy. noon, or before close of business. lands, in Europe or in the rest of the world. We Destination Netherlands, Europe and worldwide Netherlands, Europe and worldwide Europe always provide customized delivery solutions. By For international mail till 2 kg you choose DHL road? By scheduled airline? A helicopter or private GLOBALMAIL. Your DHL Express Courier takes the Type of shipment Documents, parcels and pallets Documents, parcels and pallets Parcels and pallets jet? Everything is possible. post and hands it over to Deutsche Post. They ensure delivery via local postal service all over the world. Pick-up Same day, as fast as possible Same day Same day after booking TIME DEFINITE-SERVICES Fast and easy. For time-critical shipments that have to arrive quickly Book shipment 088 - 0552 888 via dhlexpress.nl or via 088 - 0552 000 via dhlexpress.nl or via 088 - 0552 000 and on time choose our Time Definite services. Fast national and international deliveries, anywhere in the world, with a choice of different delivery times: before 9:00 am, before 12:00 noon or before the end * The money back guarantee only counts for time-critical shipments with delivery before (import) 9:00 and 12:00 of the working day. This we guarantee. Check www.dhlexpress.nl for more information.
8 Service Servicegids Guide DHL DHL Express Express 2018 2018 Service Guide DHL Express 2018 9 SIMPLE PAYMENT WITH DHL MYBILL DHL MyBill allows you to efficiently manage and pay your DHL invoices online. It’s free, easy and secure. DHL MyBill helps you streamline your billing process, with all your DHL shipping information in one secure location. Our secure online environment saves time, eliminates paperwork and is easy to use because you can receive and pay DHL invoices 24 hours a day, 7 days a week. ONE SIMPLE ONLINE SOLUTION THE ADVANTAGES: DHL MyBill is a simple and effective tool for review- eceive email notification of new R ing invoices, making payments, and downloading invoices reports. Our secure online environment saves time and eliminates paperwork for all our Dutch customer Pay invoices online via credit card or DHL Express accounts in one location. It combines the bank funds transfer. convenience of an online interface with the speed and security of electronic banking. Review payment history online. HOW CAN YOU BENEFIT FROM ONLINE View and download copies of all BILLING? invoices, including corresponding PDF You maintain full control of all your export and and TIF documentation. import accounts in one profile. Specify the dates you would like to make a payment and determine the Download invoice and shipment trans- amount for each payment. Research individual line action data in spreadsheet format. items on your invoices. If you need to file a dispute for charges, it’s simple to submit your request with Query and submit disputes at the DHL MyBill. invoice level. To Register for DHL MyBill: Designate a company administrator to Mybill.dhl.com create new logins for multiple internal users. Access invoice and shipment docu- mentation for up to 12 months.
10 Servicegids DHL Express 2018 Servicegids DHL Express 2018 11 CALCULATE THE RATE FOR YOUR DHL EXPRESS SHIPMENT FOUR EASY STEPS 1 WHAT RATE ZONE? 3 INSIDE OR OUTSIDE THE EUROPEAN UNION FUEL SURCHARGE Check the rate zone of the country to which you The fuel surcharge for air transport (which Different rates apply for domestic shipments, and for want to send the shipment, or from which you want applies to international Time Definite shipments within and outside the European Union. to import the shipment. services) is based on the (US Gulf Coast) The EU rates apply to all shipments within the kerosene prices published monthly by the European Union. Outside the European Union US Department of Energy. a distinction is made between shipments that do not 2 WHICH RATE LIST? require customs clearance (Documents) and ship- The fuel surcharge is adjusted in line with Decide when you want your shipment to arrive: ments that require a statutory customs declaration an index inincrements of 0.5%. The fuel before 9:00 am? in the destination country (Non-Documents). prices are published by the US Department DHL DOMESTIC EXPRESS 9:00 of Energy with a two-month delay. So the DHL EXPRESS 9:00 fuel surcharge for May, for example, DHL IMPORT EXPRESS 9:00 4 WHAT WEIGHT? is based on the average fuel price in January. The rate for your shipment also depends on the before 12:00 noon? weight in kilos or volume in m3. If you are sending The fuel surcharge for Time Definite services DHL DOMESTIC EXPRESS 12:00 a large lightweight shipment, the rate will be within the Netherlands is based on the diesel DHL EXPRESS 12:00 based on the volumetric weight. Once you have prices published monthly by the European DHL IMPORT EXPRESS 12:00 calculated the volumetric weight, compare it with Commission for Energy. the actual weight in kilos. The heaviest of the two is before close of business? the billing weight for your shipment. The fuel surcharge is adjusted in line with DHL EXPRESS WORLDWIDE an index inincrements of 0.5% per 40 euros DHL IMPORT EXPRESS WORLDWIDE cost difference per 1,000 liters of diesel. The DHL EXPRESS ENVELOPE fuel surcharge is adjusted by DHL Express in the month after publication by the European Commission. HEIGHT The fuel surcharge tables can be viewed on CALCULATING THE VOLUMETRIC WEIGHT: our website. LENGTH X WIDTH X HEIGHT (IN CM) 5000 LE NG H TH DT WI
12 Service Guide DHL Express 2018 Service Guide DHL Express 2018 13 SENDING DHL EXPRESS DHL Express strives to provide you with accurate and reliable information. Published transit times are indicative. Current transit times can be viewed at www.dhl.nl. Published transit times are based on the most common occurring transit time between two countries to direct delivery areas in the destination country. Transit times for non-direct delivery areas are available from our customer service team. Actual transit times may differ from published transit times due to customs procedures in the destination country, non-average values, non-average dimensions or the non-average weight of a shipment. All our services are subject to the DHL Express General Terms SHIPMENTS and Conditions of Carriage, deposited on the 18th of July 2016 at the clerk to the Noord-Holland court, location Haarlem, under no. 25/2016 and are available on request. The DHL Express General Terms and Conditions of Carriage are also published on dhlexpress.nl. 0 :00 0 :00 0 :00 0 :00 t 9:0 S 12 t 9:0 S 12 t 9:0 S 12 t 9:0 S 12 m en ESS E S m en ESS E S m en ESS E S m en ESS E S nt oc u R R nt oc u R R nt oc u R R nt oc u R R Transit times and shipment options me XP XP me XP XP me XP XP me XP XP cu n D HL E HL E cu n D HL E HL E cu n D HL E HL E cu n D HL E HL E for export Do No D D Do No D D Do No D D Do No D D Afghanistan 3 4 Estonia 1 EU • Malaysia 2 3 • Spain 1 EU • • Albania 1 2 Ethiopia 2 2 Maldives 4 4 Sri Lanka 2 2 • Algeria 1 2 Falkland Islands 5 6 Mali 2 2 St. Barthelemy 3 4 American Samoa 5 5 Faroe Islands 3 3 • • Malta 1 EU St. Eustatius 3 4 Andorra 3 3 • • Fiji 4 4 Marshall Islands 6 6 St. Helena** 10 Angola 4 4 • Finland 1 EU • Martinique 2 3 St. Kitts 3 4 Anguilla 3 4 France 1 EU • • Mauritania 3 4 St. Lucia 3 4 Antigua 3 4 French Guiana 2 3 Mauritius 2 2 St. Maarten 3 4 Argentina 2 3 Gabon 2 2 • Mayotte 6 6 St. Vincent 3 4 Armenia 2 3 Gambia 3 3 Mexico 2 2 Sudan (North) 3 3 Aruba 3 4 Georgia 2 3 Micronesia 6 6 Sudan (South) 4 4 Australia 3 3 • Germany 1 EU • • Moldova, Republic of 2 3 Suriname 4 5 Austria 1 EU • • Ghana 2 2 • Monaco 1 EU Swaziland 3 3 Azerbaijan 2 3 Gibraltar 1 1 • • Mongolia 3 5 Sweden 1 EU • • Bahamas 2 3 Greece 1 EU • Montenegro 2 3 Switzerland 1 1 • • Bahrain 2 3 • • Greenland 7 7 • • Montserrat 3 4 Syria 7 9 Bangladesh 3 4 • Guadeloupe 2 3 Morocco 1 2 Tahiti 6 6 Barbados 2 3 Guam 4 4 Mozambique 3 3 • Taiwan 2 3 • • Belarus 2 3 Guatemala 2 3 Myanmar 3 3 • Tajikistan 5 6 Belgium 1 EU • • Guernsey 2 3 • • Namibia 3 3 • Tanzania 2 2 Belize 3 4 Guinea Bissau 5 5 Nauru, Republic of 5 5 Thailand 2 3 • • Benin 2 2 Guinea Equatorial 3 5 Nepal 3 5 Timor Leste 5 7 Bermuda 2 3 Guinea Republic 2 3 Netherlands 1 1 • • Togo 2 2 Bhutan 5 5 Haiti 3 3 Nevis 3 4 Tonga 5 5 Bolivia 3 4 Honduras (Republic) 2 3 New Caledonia 5 5 Trinidad and Tobago 2 3 Bonaire 3 4 Hong Kong 2 2 • • New Zealand 3 3 Tunisia 2 3 Bosnia and Herzegovina 1 1 Hungary 1 EU • Nicaragua 2 3 Turkey 1 1 • Botswana 3 4 Iceland 1 1 • Niger 3 4 Turks and Caicos Islands 3 4 Brazil 3 3 India 2 3 • Nigeria 2 3 • Tuvalu 5 6 British Guyana 3 4 Indonesia 2 3 Niue 5 5 Uganda 2 3 Brunei 3 4 • Iran (Islamic Republic of) 3 4 • Norway 1 1 • Ukraine 1 2 Bulgaria 1 EU • Iraq 4 6 Oman 2 3 • United Arab Emirates 2 2 • • Burkina Faso 3 3 • Ireland, Republic of 1 EU • • Pakistan 2 3 - Abu Dhabi 2 2 • • Burundi 3 3 Israel 1 1 Palau 5 5 - Dubai 2 2 • • Cambodia 2 2 - Gaza Strip 7 7 Panama 2 3 • United Kingdom 1 EU • • Cameroon 2 3 • - Ramallah-West Bank 7 7 Papua New Guinea 4 4 United States of America*** 2 2 • • Canada 2 2 • Italy 1 EU • • Paraguay 2 3 • Uruguay 2 2 Canary Islands, The 2 4 • • Ivory Coast 2 3 • Peru 2 3 Uzbekistan 3 3 Cape Verde 6 7 Jamaica 2 3 Philippines, The 2 3 • • Vanuatu 5 5 Cayman Islands 2 3 Japan 2 3 • Poland 1 EU • • Venezuela 3 4 Central African Republic 5 6 Jersey 2 3 • • Portugal 1 EU • Vietnam 2 3 • Chad 6 6 Jordan 2 4 • • Puerto Rico 2 2 Virgin Islands (British) 3 4 Chile 2 3 Kazakhstan 2 3 • Qatar 2 3 • • Virgin Islands of USA 3 3 China People's Republic 2 3 • Kenya 2 3 • • Reunion, Island of 3 3 Yemen 4 6 Colombia 2 2 Kiribati 5 5 Romania 1 EU Zambia 3 3 • Comoros 5 6 Korea, D.P.R. of (North Korea)* 6 7 Russian Federation, The 1 2 Zimbabwe 3 4 • Congo 2 3 • Korea, Republic of (South Korea) 2 3 • Rwanda 3 3 Congo, Democratic Republic of 2 2 • Kosovo 2 3 Saipan 4 5 Cook Islands 4 4 Kuwait 2 3 • • Samoa 3 3 * lease contact DHL customer service via 088 - 0552 000 for P Costa Rica 2 3 Kyrgyzstan 4 5 San Marino 1 2 • the possibilities. Croatia 1 EU • Lao People's Dem. Rep. (Laos) 4 5 Sao Tomé and Principe 3 3 ** Please contact your DHL contact person for the actual Cuba 4 7 Latvia 1 EU • Saudi Arabia 2 3 • • transit times. Curaçao 2 3 Lebanon 2 3 • • Senegal 2 2 *** DHL EXPRESS 9:00 becomes DHL EXPRESS 10:30 in the U.S. Cyprus 2 EU • Lesotho 3 3 Serbia, Republic of 1 1 Czech Republic, The 1 EU • • Liberia 3 4 Seychelles 3 3 Delivery options at the postal code level can be found at Denmark 1 EU • • Libya 7 8 Sierra Leone 3 3 www.dhl.nl. Djibouti 3 5 Liechtenstein 1 2 Singapore 2 2 • • Dominica 3 4 Lithuania 1 EU • Slovakia 1 EU • • Dominican Republic 3 4 Luxembourg 1 EU • • Slovenia 1 EU • EU means the country is a member of the European Union. For Ecuador 2 3 • Macau 2 2 • Solomon Islands 5 5 transit times for shipments requiring customs clearance within the Egypt 2 3 • • Macedonia, Rep. of (FYROM) 1 1 Somalia 6 6 EU please call our customer service team on 088 - 0552 000. All El Salvador 2 3 Madagascar 3 3 • Somaliland, Republic of 6 6 information subject to printing errors. Prices subject to change. Eritrea 4 4 Malawi 3 3 South Africa 2 2 •
14 Service Guide DHL Express 2018 Service Guide DHL Express 2018 15 DHL Express strives to provide you with accurate and reliable information. Published transit times are indicative. Current transit times can be viewed at www.dhl.nl. IMPORTING DHL EXPRESS Published transit times are based on the most common occurring transit time between two countries to direct delivery areas in the destination country. Transit times for non-direct delivery areas are available from our customer service team. Actual transit times may differ from published transit times due to customs procedures in the destination country, non-average values, non-average dimensions or the non-average weight of a shipment. All our services are subject to the DHL Express General Terms and Conditions of Carriage, deposited on the 18th of July 2016 at the clerk to the Noord-Holland court, location Haarlem, under no. 25/2016 and are available on request. SHIPMENTS The DHL Express General Terms and Conditions of Carriage are also published on dhlexpress.nl. For countries marked with • in the columns DHL IMPORT EXPRESS 9:00 and DHL IMPORT EXPRESS 12:00 the shipment option is available for Documents and Non- Documents. D means only Document shipments are available. Delivery options per postcode are listed at www.dhl.nl. DHL Import Services are not available from the following countries: D.P.R of Korea (North Korea), Kosovo (Republic), Somaliland, Rep of (North Somali) and Venezuela. It is possible to import from these countries if shipments are sent at the expense of the sender. EU means the country is a member of the European Union. For transit times for shipments requiring customs clearance within the EU please contact our customer service team on 088 - 0552 000. All information subject to printing errors. Prices subject to change. 0 :00 0 00 0 :00 0 :00 t 9:0 S 12 t 9:0 S12: t 9:0 S 12 t 9:0 S 12 m en ESS E S m en ESS E S m en ESS E S m en ESS E S n t u R R n t u R R n t u R R n t u R R Transit times and shipment me oc XP XP me oc XP XP me oc XP XP me oc XP XP cu n D HL E HL E cu n D HL E HL E cu n D HL E HL E cu n D HL E HL E options for export Do No D D Do No D D Do No D D Do No D D Afghanistan 3 4 Ecuador 3 4 • • Liechtenstein 1 2 • • Serbia, Republic of 1 2 • • Albania 1 2 • • Egypt 2 3 • • Lithuania 1 EU • • Seychelles 3 4 Algeria 1 2 • • El Salvador 3 4 • • Luxembourg 1 EU • • Sierra Leone 3 4 American Samoa 4 5 Eritrea 4 5 Macau 1 2 • • Singapore 1 2 • • Andorra 1 2 Estonia 1 EU • • Macedonia, Rep. of (FYROM) 1 2 • • Slovakia 1 EU • Angola 3 4 Ethiopia 2 3 • • Madagascar 3 4 • • Slovenia 1 EU • Anguilla 3 4 Falkland Islands 5 6 Malawi 4 5 Solomon Islands 5 6 Antigua 3 4 Faroe Islands 2 2 Malaysia 2 3 • • Somalia 5 6 Argentina 3 4 • • Fiji 4 5 Maldives 2 3 Somaliland, Republic of 6 7 Armenia 2 3 • • Finland 1 EU • • Mali 2 3 • • South Africa 2 3 • • Aruba 3 4 • • France 1 EU • • Malta 1 EU • • Spain 1 EU • • Australia 2 3 • • French Guyana 3 4 • • Marshall Islands 6 7 Sri Lanka 2 3 • • Austria 1 EU • • Gabon 2 3 • • Martinique 3 4 • St. Barthelemy 3 4 • Azerbaijan 2 3 Gambia 3 4 Mauritania 2 3 • • St. Eustatius 3 4 Bahamas 2 3 • Georgia 2 3 • • Mauritius 2 2 • • St. Helena** Bahrain 2 3 • • Germany 1 EU • • Mayotte 4 5 St. Kitts 3 4 • Bangladesh 2 3 • • Ghana 2 3 • • Mexico 2 3 • St. Lucia 3 4 • Barbados 3 4 • Gibraltar 1 2 • • Micronesia 6 7 St. Maarten 3 4 • Belarus 1 2 Greece 1 EU • • Moldova, Republic of 1 3 • • St. Vincent 3 4 • Belgium 1 EU • • Greenland 3 3 Monaco 1 EU • • Sudan (North) 3 4 • • Belize 3 4 Grenada 3 4 Mongolia 4 5 Sudan (South) 3 4 Benin 2 3 • • Guadeloupe 4 5 • Montenegro 1 2 • • Suriname 3 4 Bermuda 2 3 • Guam 3 4 Montserrat 3 4 Swaziland 3 4 • • Bhutan 3 4 Guatemala 3 4 • • Morocco 1 2 • Sweden 1 EU • • Bolivia 3 4 • Guernsey 1 2 • • Mozambique 3 4 • • Switzerland 1 2 • • Bonaire 3 4 • Guinea Bissau 4 5 Myanmar 2 3 Syria 4 4 • Bosnia and Herzegovina 1 2 • • Guinea Equatorial 3 4 Namibia 3 4 Tahiti 7 8 Botswana 3 4 Guinea Republic 3 4 Nauru, Rep. of 5 5 Taiwan 2 3 • • Brazil 3 4 • • Haiti 3 4 • Nepal 2 3 • Tajikistan 5 5 British Guyana 3 3 Honduras (Republic) 3 4 • • Nevis 3 4 Tanzania 2 3 • • Brunei 2 3 • Hong Kong 1 2 • • New Caledonia 5 6 Thailand 2 3 • • Bulgaria 1 U • • Hungary 1 EU • • New Zealand 2 3 • • Timor Leste 4 4 Burkina Faso 2 3 • Iceland 1 2 • • Nicaragua 3 4 • • Togo 2 3 Burundi 3 3 India 1 2 • • Niger 3 2 Tonga 5 6 Cambodia 2 3 Indonesia 2 2 • • Nigeria 2 3 • • Trinidad and Tobago 3 4 • • Cameroon 2 3 • Iran 2 3 • • Niue 5 5 Tunisia 1 2 • • Canada 2 3 • • Iraq 6 6 Norway 1 1 • • Turkey 1 2 • • Canary Islands, The 2 3 • • Ireland, Republic of 1 EU • • Oman 2 3 • • Turks and Caicos Islands 2 3 • • Cape Verde 3 4 Israel 1 2 • • Pakistan 2 3 • • Tuvalu 5 6 Cayman Islands 2 3 • • Italy 1 EU • • Palau 5 6 Uganda 2 3 • • Central African Republic 3 4 Ivory Coast 2 2 • • Panama 3 4 • • Ukraine 1 2 • • Chad 3 4 Jamaica 2 3 Papua New Guinea 5 5 United Arab Emirates 2 3 • • Chile 3 4 • • Japan 2 2 • • Paraguay 3 4 • • United Kingdom 1 EU • • China People's Republic 1 2 • • Jersey 1 2 • • Peru 3 4 • • United States of America 2 3 • • Colombia 3 4 • • Jordan 2 3 • • Philippines, The 2 3 • • Uruguay 3 4 • • Congo 3 4 Kazakhstan 2 3 • • Poland 1 EU • • Uzbekistan 2 3 • • Comoros 3 4 Kenya 2 3 • • Portugal 1 EU • • Vanuatu 5 6 Congo, Democratic Rep. of 3 3 Kiribati 4 4 Puerto Rico 2 3 Venezuela 3 4 • • Cook Islands 5 6 Korea, Rep. of (South Korea) 2 3 • • Qatar 2 3 • • Vietnam 2 3 • • Costa Rica 3 4 • • Korea, D.P.R. of (North Korea)* 5 6 Reunion, Island of 2 3 • Virgin Islands (British) 2 2 • Croatia 1 EU • • Kosovo 1 2 • • Romania 1 EU • • Virgin Islands of USA 2 3 Cuba 6 7 Kuwait 2 3 • • Russian Federation, The 1 2 • • Yemen 4 5 • • Curaçao 2 3 • • Kyrgyzstan 2 3 • • Rwanda 3 4 Zambia 3 4 • • Cyprus 2 EU • • Lao People's Dem. Rep. (Laos) 2 3 Saipan 4 5 Zimbabwe 3 4 • • Czech Republic, The 1 EU • • Latvia 1 EU • • Samoa 3 3 Denmark 1 EU • • Lebanon 2 2 • • San Marino 1 2 • • Djibouti 3 4 Lesotho 3 4 Sao Tome and Principe 4 5 * / ** Please contact your DHL contact person for the actual transit Dominica 3 4 Liberia 3 4 Saudi Arabia 2 3 • • times and possibilities. Dominican Republic 3 3 • Libya 7 9 Senegal 2 3 • •
DHL Express Anchoragelaan 32 1118 LD Schiphol Postbus 7549 1117 ZG Schiphol www.dhlexpress.nl All information subject to printing errors. Version 1.0/2018
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