Covid-19 Update HAMILTON DIRECTORY OF COMMUNITY SERVICES - Guide to Addictions, Mental Health, Youth Programs, Newcomer Services
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HAMILTON DIRECTORY OF COMMUNITY SERVICES Guide to Addictions, Mental Health, Youth Programs, Newcomer Services Covid-19 Update
NOVEMBER 2019 • DIRECTORY OF COMMUNITY SERVICES
Community Service Organizations
The following is a list of the services offered for Addictions, Mental Health, Youth Programs, and Newcomer Services in the Hamilton
area. None of those listed below are emergency services. Crisis services are Underlined. If you are experiencing a mental health
emergency, please go to the nearest emergency room or call 911 and advise them of your situation. Please note that many of the
following services offer concurrent disorders support as well. These agencies are noted using **
modified assessment services by available to those with Aboriginal
telephone and are providing counselling backgrounds. Services. The Centre is
services to our current/active clients in currently not open to the public. They are
the same manner. Please call 905-527- still providing support over the phone.
4469 for services. They are still taking referrals for their
programs which include:
Concurrent Disorders - Aboriginal Alcohol and Drug Program
Program(SJHH)** - Aboriginal Health and Wellness
905-522-1155, ext. 39207 - Cultural Resource Coordination
The concurrent disorders (CD) program - Language Program
operates through St. Joseph’s - Urban Aboriginal Healthy Living
Healthcare and is among the first major
mental health programs to provide a Men’s Addiction Service Hamilton
competent approach to care for 905-527-9264
ADDICTIONS
individuals that are experiencing mental The MASH program provides a safe and
Alcohol, Drug and Gambling health and addiction issues. The welcoming environment to assist men (16+),
Services** 905-546-3606 concurrent disorders program is a 20- who are in crisis with substance use. The
Offers information to individuals, family bed inpatient treatment setting for withdrawal management program has had to
members, and friends about where to individuals that are experiencing both operationalize in-house services differently
find help. ADGS has stopped all groups mental health and addiction issues. due to space. However, there is a not a
and in-person work. We are offering Currently there are no groups or drop-ins significant change to services being offered.
phone counselling and accepting new being scheduled but they are providing In addition, they are still able to provide 24
referrals/self-referrals into phone support over the phone or through OTN hour a day phone support for past, present or
counselling. Individuals can call 905 546- visits.
future clients and service providers. Self-help
3606, Option 3 for substance use and groups and programming for non-admitted
Option 4 for gambling, and speak with Drug and Alcohol Helpline clients are not operating at this time.
our intake staff Belinda for further 1-800-565-8603
information or to complete registration The Drug and Alcohol Helpline is a 1-800 Womankind Addiction Service
with our program. We also continue to telephone line and website that provides 905-545-9100 – No changes at
provide consultation to families and health professionals with a range of this time
friends and professionals. suitable treatment options tailored to their Offers a safe, caring and supportive
individual clients. The Drug and Alcohol place where women are welcomed and
Alternatives for Youth Helpline also links members of the
(ages 13-22) 905-527-4469
assisted by our specially trained team to
general public with local assessment and assess and define next steps regarding
Alternatives for Youth (AY) provides referral, withdrawal management, and
substance use counselling services for their substance use and recovery.
other treatment resources for themselves Telephone Support and/or Crisis Support
children and youth ages 12 – 22 years, or someone they know. In addition to
and those who care about them. provides crisis and telephone support to
this, they also offer support and women and their families, 24 hours a
Alternatives for Youth is adjusting our strategies to assist individuals with their
service delivery model. We are day, 7 days a week. Withdrawal
goals. Phone call, email, and chat management provides a safe and
continuing to provide services however, available 24/7.
we are temporarily moving away from supportive environment for women to
face-to-face appointments, shifting our withdraw from substance use and/or in a
Hamilton Regional Indian Centre preventative way a place for women to
service delivery model to one of offering (905) 548-9593
telephone appointments and support. We come if they are at risk of relapsing.
Aboriginal programming provides cultural Women can attend a variety of
are offering all intake, screening and access to a variety of services made supportive, recreational, and peer-lead
1|Pag eNOVEMBER 2019 • DIRECTORY OF COMMUNITY SERVICES
groups during their stay. Next step New Choices offers a one-stop setting for referrals are strongly encouraged. Physicians
planning is part of the treatment process pregnant and parenting women, with and counselling staff are providing telephone
and done with women individually to substance use concerns, and their and virtual appointments at this time.
meet their specific needs. children ages 0-6. Services for women Currently, the Wednesday walk-in clinic is on
hold.
Supportive Housing assists women who include assessment, treatment and
Salvation Army 905-521-1660
have completed a treatment program to referral and both individual and group
The Salvation Army gives hope and
secure a safe, suitable, and partially counselling concerning substance use.
support to vulnerable people today and
subsidized home. Referrals can be made Outreach services are also provided to
every day in 400 communities across
from friends/family members, services mothers and children. Services for
Canada and in more than 125 countries
providers, or self. women also include prenatal and
around the world. The Salvation Army
postnatal education, and general
office is currently closed but staff are
Wayside House (men) wellness. Parenting education and
working remotely. If you require family
905-528-8969 support is provided both individually and
assistance or food bank please call 905-
Wayside House is a long-term residential in group format as well as through
540-1888 or if you require support you
addiction treatment program for men. interactive play between mother and
can call the 24 hour men’s support line at
While adhering to best practices, they child. Services for children include
905-527-1444 ext. 0
support the client from first contact individualized therapeutic play programs
through their multi-phase program, that promote physical, social, and
discharge, and aftercare. Currently emotional development, developmental MENTAL HEALTH
Wayside is still accepting referrals and is screening and assessment, and speech (ADULT)
providing support to all current and past and language services. Children have
De Dwa Da Dehs Nye>S / Aboriginal
clients. The program is still operating access to early identification,
Health Centre ** 905-544-4320
providing support to 37 units, while assessment and intervention services.
Provides a number of programs and
adapting programming to increased By locating a team of staff from a range
services. Currently are still seeing urgent
phone support as well as increased of services at one site, a woman can
need clients. Are providing mental health
access to virtual supports for those receive assessment of her own needs
support over the phone. Sending out other
receiving care. The Hep-C team is and those of her children, and support in
resources upon request on an as needed
providing support through the Shelter her parenting efforts. Bus tickets and
basis. If you need support, please call 905-
Health Network as well as phone and food vouchers are available.
544-4320 ext. 399. Also are doing regular
virtual support for existing clients. wellness checks and phone calls and are
Ontario Problem Gambling
Helpline 1-800-230-3505
updating information on their Facebook
Suntrac Wellness and Addiction site.
Treatment Program The Ontario Problem Gambling Helpline
905-528-0389
provides information about problem
Anxiety Treatment and Research
Suntrac offers an all- inclusive outpatient gambling services in Ontario. Additional
Clinic (SJHH)
Addiction Treatment Program for males services include support/strategies to 905-522-1155 ext. 35372
aged 19+. Currently programming i is meet the individual’s needs, as well as
The Anxiety Treatment and Research
being offered to clients over the phone setting up a first appointment with a
Clinic's (ATRC) mission is to provide
for those who are open to this format, treatment provider. Funded by the
excellence and leadership in evidence
including those who have completed a Government of Ontario. Service is live
based clinical service, education and
program and attend Aftercare. For those answer 24/7, confidential, and free.
research for anxiety disorders. A team of
who prefer to wait for groups to start up experts offer comprehensive evaluations
Rapid Access Addiction Medicine
again, names will be taken and check in and proven treatments for anxiety-related
Clinic (RAAM) (SJHH)
via phone will be done on a regular conditions. Treatments at the ATRC
905-522-1155 ext. 35800
basis. The Rapid Access Addiction Medicine include both medications and effective
Drop in groups are suspended – this (RAAM) Clinic serves those with substance psychological treatments.
includes Taking Steps for Men and use issues, with a primary focus on opioids Interdisciplinary staff are available to
Partners in Recovery. Phone support is and alcohol. The purpose of the clinic is to consult with your family doctor,
available for those who request it. provide quick access to care for addiction psychiatrist and other professionals who
issues, including assessments, counselling are involved in your care.
New Choices (expectant moms or (for any substance use concern) and A physician referral is required to access
moms with children 6 and under) prescriptions for medications that may help care at the ATRC. Please note that all
with lessening cravings for alcohol and
905-522-5556 - if you require
opiates. The clinic is still operating 8am-4pm,
groups and group appointments have
support please contact
Monday to Friday. Referrals are accepted been cancelled. If you received a notice
Womankind regarding cancellation of an appointment
from all sources via fax or telephone. Self-
1|Pag eNOVEMBER 2019 • DIRECTORY OF COMMUNITY SERVICES
rescheduling will happen when the issues. Kitchen is only open during meal counselling to health and social services
pandemic is over time hours. Also are asking that those staff working on the frontlines of COVID-
staying at Barrett limit their access to the 19. Starting Monday April 6th, 2020, front-
community. line workers can call (905) 521-0090 to
Bridge to Recovery Program (SJHH) self-refer.
905-522-1155 Borderline Personality Disorder
The Bridge to Recovery program provides time Services (SJHH) COAST ** 905-972-8338
limited care for people over the age of 17 with Clients must have a diagnosis of Borderline The Crisis Outreach and Support Team
current self-harm or suicidal behaviour or acute Personality Disorder. An initial assessment will (COAST) is a program of St. Joseph’s
determine a client’s treatment pathway within Healthcare Hamilton in partnership with
emotion dysregulation; no specific diagnoses Hamilton Police Service. COAST is a free
the Borderline Personality Disorder Services.
are required for entry into the program. All Clients screened into the program receive DBT- crisis line available to all residence of the City
referrals receive an assessment to determine fit based programming. This evidence-based of Hamilton. COAST is a multidisciplinary
with the program and treatment goals of the treatment is offered in various intensities, with team consisting of nurses, occupational
client. Bridge to Recovery is still offering group therapy being the primary delivery therapists, social workers and specially
assessments preferably over the telephone method. Currently BPDS is “paused” however training police officers. Currently the team is
clinicians are currently supporting all patients not providing non urgent, non uniform
phone/virtual interactions however the clinic is
within the program through phone contact, outreach visit. However, the program is
still supporting face to face support when virtual platforms and face to face when deemed operating an extra crisis line available to help
deemed clinically needed. The Bridge program clinical needed. External referrals are made support an increased community need. If an
offers a combination of weekly individual through CONNECT. individual requires in home support, this will
therapy sessions and twice-weekly group be done through the Mobile Crisis Rapid
therapy sessions, where clients learn Dialectical Catholic Family Services Reponse Team (MCRRT). MCRRT is a
905-527-3823 division of COAST designed to respond to
Behaviour Therapy (DBT) skills. Additional-
Catholic Family Services of Hamilton urgent mental health related calls via 911
evidence based groups and programming may dispatch.
also be offered (see below) based on client (CFS) is a nonprofit, multi-service agency
needs. The goal of the program is to assist
offering services to anyone in need
General Psychiatry (SJHH)
regardless of faith, race, ethnicity,
clients to transition back into the community. In Clients with severe mental illness including
economic status, sexual orientation, bipolar disorders, depression, anxiety
some cases, clients will be referred to other
gender, age, physical and/or intellectual disorders, post-traumatic stress disorder, and
specialized outpatient treatment and services.
ability. concurrent disorders who can benefit from
At this time, groups are “paused”; individual
Currently providing phone and/or video time limited goal focused treatment which
therapy is ongoing. External referrals are made support and clients can book a walk-in may include therapeutic groups (i.e.,
through CONNECT. Following are the support appointment as well. Cognitive Behavioural Therapy, Mindfulness,
service group streams offered through the Behavioural Activation, Emotion Regulation
Bridge program: Cleghorn Early Intervention Clinic Skills, etc), individual sessions, and
- Peer Support Groups (SJHH) 905-522-1155 Ext. 36586 psychopharmacology. The General Team is
still providing individual treatment services;
- Wellness Recovery Action Planning The Cleghorn Early Intervention Clinic
preferable preferably over the telephone,
- Therapeutic Recreation Groups works with people who are experiencing however the clinic is still supporting face to
symptoms of psychosis for the first time. face support when deemed clinically needed.
The Cleghorn Early Intervention Clinic Therapy groups are currently on “pause.”
offers: A time-limited (2-3 yrs) service that External referrals are made through
Barrett Centre ** 1-844-777-3571 focuses on early psychosis intervention CONNECT.
Our goal is to provide a safe place in the (EPI). Staff at the Cleghorn Program are
community where individuals can receive currently working remotely but every client Good Shepherd ** 905-528-9109
help in resolving a personal crisis. At the is being supported by phone and video Good Shepherd is this community’s
Barrett Centre, we strive to enhance the support. leading provider of human services to
quality of life for all those who seek our vulnerable men, women and children.
assistance and support. CMHA Hamilton ** 905-521-0090 Please Note the Following: SAM (Adult
The Centre is still currently taking intakes Canadian Mental Health Association Day Therapy Program): All programs are
although their bed numbers are down as to (CMHA) Hamilton is continuing to support suspended until further notice
increase social distancing. Screening for clients remotely. Our general information Emmanuel House Hospice: Closed to
Covid-19 is being done over the phone line is still open for support and/or visitors except loved ones
and in-person for those staying at the questions. The CMHA Primary Health Daily Hot Meal: Packed meals will be
Centre. Still providing 24-hour phone Care Clinic is supporting clients through handed out at the Good Shepherd
support. PLEASE USE THE 1-844-777- phone and video/OTN. In response to Centre on Mary Street
3571 number do to phone congestion COVID-19, CMHA Hamilton is offering free Venture Centre: We are reducing the
short-term phone and virtual supportive number of clients visiting the Marketplace
2|Pag eNOVEMBER 2019 • DIRECTORY OF COMMUNITY SERVICES
each day and will eliminate clothing and The Hamilton Program for Schizophrenia supporting individuals and families to
housewares from the shop. We are is a comprehensive community-based develop the skills and assets necessary to
enforcing social distancing by having treatment and rehabilitation program. make positive and long lasting life
only one household member in the They are dedicated to helping people changes, enabling them to become fully
program at any given time. with schizophrenia through case contributing members of the community.
Women’s Service Wellness Program: management services, rehabilitation Currently the John Howard Society has
Programming is suspended until further programs and psychiatric care. Currently suspended all in person support but is
notice the program is providing medication connecting with clients remotely.
Volunteer Program: All interviews and management to clients and also
new placements are temporarily supporting them through the Mental Health Rights Coalition
suspended phone.*Referral through IntAc (see 905-545-2525 – Currently closed
Donations: We encourage online below) MHRC is a consumer/survivor initiative.
donations at Its functions are reflective of the needs of
goodshepherdcentres.ca/donate or give Hamilton Mental Health Outreach the membership. Members, staff and
to our Emergency Virtual Food Drive at Program 905-528-0683 volunteers all have lived experience with
https://bit.ly/2woXjSW A community mental health organization mental health and or addiction. Provides
Additionally: that provides client-directed intensive Peer Support (in person or on
case management services for adults telephone), Daily Activities,
A Good Shepherd response team is who have a serious and persistent Computer/Internet Access, Resource
meeting daily to monitor local mental illness. Is currently still providing Library, Peer Support Training. In
circumstances and to liaise with our medication management and support via addition to this the MHRC advocates for
internal and external health partners. telephone for clients. systematic change based on collective
We are communicating with key *Referral through IntAc (see below) complaints at various committee
stakeholders and community partners to meetings.
share resources and support coordinated
response efforts. IntAc 905-528-0683 Sexual Assault Centre Hamilton
Existing pandemic and business A Single Point of Access to Mental Area – 24-hour support line
continuity plans are being reviewed and Health Intensive Case Management 905-525-4162
updated at both the corporate and Services Provided By: The 24 Hour Support Line offers
program/department level. Canadian Mental Health Association, confidential and anonymous 24-hour
Resources to promote prevention and Hamilton Branch (CMHA) non-judgmental telephone support. This
self-screening are being distributed to all City of Hamilton Mental Health/Outreach service is for adults, 16 years of age or
program sites. Team* (Community Mental Health older, who have experienced sexual
All volunteers and clients will be Promotion Program - CMHPP) violence at any point in their lives and to
screened as they enter our programs. Hamilton Program for Schizophrenia those supporting survivors. The 24-hour
Out of an abundance of caution: (HPS) line is covered by an answering service
Hamilton Mental Health Outreach that will connect you with a SACHA
We have decided to cancel GLAMOUR Program (HMHO) volunteer.
IN THE HAMMER on April 17. All tickets *Street Outreach Services are available
will be refunded. to individuals who are homeless (on the Schizophrenia Society of Ontario
The EMMANUEL HOUSE HOSPICE street or in an Emergency Shelter). 905-523-7413
FUNDRAISING DINNER scheduled for Referrals can be from self, a physician, Staff at the SSO are working remotely
April 30 has been postponed to or other professionals. and providing support through the phone.
September 3. Tickets already purchased Referrals are being processed but not Their Ask The Expert information
will be valid for the new date and if you forwarded to the organizations until after line/email is still operational. Our support
are unable to attend, your ticket will be the pandemic, line is staffed by a multidisciplinary team
refunded. of mental health counselors who provide
The VOLUNTEER APPRECIATION John Howard Society individualized supportive counseling,
DINNER scheduled for May 4 has been 905-522-4446 system navigation, and customized
cancelled. John Howard Society of Hamilton, information and education to caregivers,
Burlington & Area is one of 19 affiliates in individuals living with chronic mental
Hamilton Program for Ontario and over 50 across Canada. Our illness, and our community as a whole.
agency works with at risk individuals and is We address challenges across the
Schizophrenia 905-525-
committed to providing a continuum of mental health spectrum and have
2832 evidence based and impact driven increased capacity to support during this
prevention and intervention services time... Whether you’re dealing with
3|Pag eNOVEMBER 2019 • DIRECTORY OF COMMUNITY SERVICES
increased stress and anxiety due to the door and are asking for no visitors or door of Living Rock. The building will not
pandemic, or experiencing challenges guests at this time. be open but we can be reached by phone.
related to a mental health issue, we’re
here to help! Children’s Aid Society of Hamilton Breakfast meals and supports will be
Call us at 1-855-449-9949, or leave a 905-522-1121 Monday to Friday from 9:00 to 10:00am.
confidential message at Remains open, providing coordinated child Evening Program meals and supports will
asktheexpert@schizophrenia.on.ca welfare services to children and families. be Tuesday, Wednesday and Thursday
Offers support/educational groups for Providing support to families and children from 4:00 to 5:00pm.
families/friends, recovery support groups, by telephone. Still responding to any and Food Bank Hampers will be Tuesday and
immigration support and mental all child protection concerns. Thursday from 1:00 to 4:00pm.
health/justice support. Weekend Program will be Saturdays from
Catholic Children’s Aid Society 1:00 to 4:00pm with hampers and meals.
YOUTH PROGRAMS 905-525-2012 Youth can let us know their needs, such as
Alternatives for Youth Still open providing coordinated child for clothing, baby supplies and hygiene
905-527-4469 welfare services to the Catholic community products and we will do what we can to be
Alternatives for Youth (AY) provides and beyond. Providing support to families a support.
substance use counselling services for and children by telephone. Still responding Call us if you have questions and we are
children and youth ages 12 – 25 years, to child protection concerns. opening up telephone support.
and those who care about them. We are We are active on Facebook, e-mail and
continuing to provide services however, we Contact Hamilton Children’s Instagram.
are temporarily moving away from face-to- Services 905-570-8888 We have created different hampers for
face appointments, shifting our service Children’s Services is a program of youth that have housing and for those that
delivery model to one of offering telephone Contact Hamilton that helps children, youth are on the streets.
appointments and support. We are offering and their guardians find services for Call us if you have donations and we can
all intake, screening and modified children and youth that: Have social, pick them up at the side door. Donations
assessment services by telephone and are emotional, behavioural, psychiatric and/or are still needed including soups, canned
providing counselling services to our developmental concerns. Offices are pasta sauce and pasta as well as granola
current/active clients in the same manner. currently closed however support is being bars and juice boxes.
Please call 905-527-4469 for services. done by phone and through email. Please Thanks for all your care and prayers, as
leave a detailed message or email we stand together to support each other in
Brennan House 905-577-1166 info@contacthamilton.ca this season.
Brennan House is a 15 bed, co-ed
transitional housing program for youth 16 Grace Haven 905-522-7336 Lynwood Charlton 905-389-1361
to 20 years of age. This long-term, Grace Haven is a resource that provides Lynwood Charlton Centre is a publicly
personal strength-based program supports residential and community programs for funded charitable organization in the City
young people in transition from pregnant adolescents/women and young, of Hamilton which provides a spectrum of
homelessness to independence. single parents (mothers & fathers) that are innovative and evidence-based, mental
Residents are expected to establish their 21 years of age or younger. Currently still health services, including residential, day
own personal goals with the aid of Youth supporting in home clients and going to treatment, treatment foster care and in-
Support Workers. Brennan House is still extensive measures for sterilization and home and community based services, to
open but are not taking any new referrals. safety for Covid-19. children, youth, families and the
They are doing ongoing screening at the community. Lynnwood is currently open,
Living Rock 905-528-7625 but reduced programming and do have
Engage youth through open access some youth on site they are continuing to
programs; crisis support; youth food banks; support. They are still accepting referrals;
work to earn and learn opportunities; however, they will not be processed until
parenting and pre-natal groups, referrals to after Covid-19.
other agencies. Youth must be between
the ages of 13-25. As of Monday March McMaster Children’s Hospital 905-
23, 2020, all services for youth (13 to 25) 521-2100
and Alumni will be “take-out” from the side One of Canada’s largest pediatric teaching
hospital
McMaster Mental Health Assessment Unit
currently available to high risk patients.
McMaster 3G unit is operating business as
usual. McMaster Rapid Assessment and
4|Pag eNOVEMBER 2019 • DIRECTORY OF COMMUNITY SERVICES
Risk Management Team supporting high cancelled. Support is being made available social services to French-speaking
risk patients and previous clients. via telephone clients.
Seniors Mental Health Clinic and The Centre is currently open Monday to
Ron Joyce Children’s Centre 905- Outreach Services (SJHH) Friday from 9 a.m. to 5 p.m. but only
521-2100 905-522-1155 ext. 36396 providing essential services. All non-
The Centre is home to a range of We provide high quality and responsive essential programming has been
outpatient services focused on child seniors’ mental health care. The SJHH cancelled.
rehabilitation and developmental health. Seniors Mental Health Outpatient and
Currently closed but providing support, Outreach Programs are designed to serve Good Shepherd Family Centre
counselling and treatment virtually. Still the complex mental health concerns of 905-528-9442
accepting new psychiatric consultations on seniors. Our Hamilton-based program is The Family Centre offers temporary
a case by case basis. primarily a clinic-based program located emergency accommodation and
out of the Margaret & Charles Juravinski residential support to as many as 20
Notre Dame House 905-308-8090
Centre for Integrated Healthcare (West families who have become homeless.
Notre Dame House is a 24-hour 5th Campus) and offers outreach (e.g. Operating 24 hours a day, 7 days a
emergency shelter and multi-agency home visit) for persons as needed, within week, the Family Centre endeavors to
resource centre for homeless and street- our Hamilton catchment area. Currently help families identify their unique barriers
involved youth 16 to 21 years of age. The the clinic is not doing any face to face to achieving safe, sustainable housing.
six-week program uses a unique team consults all supports are being done over Staff assists residents as they strive to
approach that pairs each young person the phone. develop effective short- and long-term
with a youth support worker who helps strategies for re-establishing housing and
them reach their personal goals using re-integrating into the community. The
strength based, client centered NEWCOMER SERVICES Family Centre is currently closed for all
approaches. Still open but limiting intakes Hamilton Urban Core non-essential services. If families are
at this time. Screenings done at front door. 905-522-3233 experiencing homelessness or are in
Hamilton Urban Core is an inner city danger of becoming homeless they can
Youth Wellness Centre (SJHH)
health Centre with thousands of contact the centre for an assessment
905-522-1155 ext. 31725
registered clients who routinely access and support.
St. Joseph’s Healthcare Hamilton’s Youth the Centre’s many programs and
Wellness Centre is a safe, accessible services. Some services include YWCA Hamilton 905-522-9922
environment for young people age 17 to 25 therapeutic and supportive counselling, New to Hamilton? YWCA Hamilton provides
to receive expert care for mental health programs and services for newcomers
health and wellness programs, client
and addiction issues. We believe it is never (women and girls) to Canada. Services are
education and support programs, free. Receive assistance in understanding
too early to #ReachOut. The Youth personal and community development workplace culture, learning about employer
Wellness Centre is located in downtown programs, as well as parenting and expectations, gain access to supportive
Hamilton. Staff of the Youth Wellness family support. Hamilton Urban Core has employment tools, and training/upgrading
Centre are not seeing anyone in person cancelled all drop-ins and non-essential opportunities and receive assistance in finding
they are providing all support through appointments. information about other community services.
telephone or zoom. The drop-in program is The YWCA also assists with childcare, health
available on Wed/Thurs 1-4 CALL-IN Compass Community Health and wellness programs, developmental
ONLY. Centre 905-523-6611 ext. 2000
services, transitional housing and has a
Senior Active Living Centre.
OL D E R A D U L T Open to immigrants and refugees. This
PROGRAMS
program is beneficial for integration into the Wesley 905-528-5640
community.
Wesley offers daily support, every step of
Alzheimer’s Society of Hamilton Goal of Program: To assist refugees and
the way, to over 1250 children, youth,
905-529-7030 new immigrants. All non-essential
adults and seniors living in poverty in
Supports for people with Alzheimer's programs have been cancelled as well as
Hamilton. Our essential supports for
disease and other dementias, and their all groups.
vulnerable populations and people
caregivers
experiencing homelessness, including
Seminars, workshops and training Centre de Sante Communautaire the Wesley Day Centre, have remained
sessions * one-on-one care plan 905-528-0163 open throughout this crisis.
consultations with health professionals * The Centre de Santé Communautaire Donations of hygiene items, cleaning
advanced care planning for future health Hamilton/Niagara is a Francophone supplies and non-perishable food are
care needs. Community Health Centre that is a multi- needed! If you are able, please drop off
All in-person programming has been service agency providing health and donated items in Hamilton Food Share
5|Pag eNOVEMBER 2019 • DIRECTORY OF COMMUNITY SERVICES
bins at your local grocery stores, such as can help loved ones every step of the provide access to individual supports that
Fortinos (50 Dundurn St S, Hamilton) way by learning about the recovery can be sustained in a manner that
and Metro at Fennell/Upper Gage (967 process and how they can support their maintains physical distancing. Many group
Fennell Ave E. Hamilton). Please contact loved one’s goals in a caring, informed, activities are suspended at this time, and
info@wesley.ca if you have a large and compassionate way. virtual opportunities for community
donation. All non-essential programming has been connection are available. For more
Please note, all regular volunteer suspended (including tax clinics and food information about Indwell, please visit
opportunities have been cancelled until demonstrations). indwell.ca
further notice. We are currently looking The 196: Our youth program is cancelled
for skilled volunteers to help in the until April 5.
Housing Help Centre 905-526-8100
isolation centres for the homeless. Willow’s Place: Willow’s Place will remain
Provide help in finding housing,
Contact volunteer@wesley.ca if you are open with enhanced preventative
understanding tenant rights, preventing
a retired health care professional, measures.
student (ex. medicine, nursing, physician Emergency Food: The Good Food eviction and accessing subsidized housing.
assistants), foreign trained doctor or Centre will continue as usual, with Currently closed at 119 Main St. E but
have related professional experience. enhanced preventative measures. offering support through telephone or email
UPDATED March 16, 2020 Please note that effective March 20, at 905-526-8100.
On Monday March 16, City Housing 2020, the East Hamilton Food Centre will
Hamilton closed the 3rd floor of First be closed until further notice. Read our
Place Seniors Residence. First Start statement here.
Café and the Food Service Training If you are in need of immediate food
Program will be closed until further access and are experiencing symptoms
notice. You can still email of COVID-19, or have come in contact
firststart.cafe@wesley.ca to inquire about with someone with symptoms, please do
catering. not visit the Good Food Centre. Instead,
The Shopping by Bus program is also please ask a friend or family member to
cancelled until further notice. do so for you. Please provide a letter of
UPDATED March 13, 2020 permission and your I.D.
On March 12, 2020, the Government of Men’s Shelter and Inasmuch House:
Ontario issued an order to close all Based on recommendations from
publicly funded schools in Ontario for two physicians at the Shelter Health
weeks following March break, in Network, external access to our Men’s
response to the emergence of COVID- Shelter and Inasmuch House is
19. This means that Ontario schools restricted with the exception of essential
have been ordered to remain closed from individuals (such as physicians). Social
Saturday, March 14 through to Sunday, distancing practices are in place for
April 5, 2020. meal times and sleeping arrangements.
The City of Hamilton has given the People seeking assistance will not be
direction to close all Early ON Child and turned away.
Family Centres that are not in schools.
Wesley will also be closing the Child HOUSING
Care Centre, 80 Queen St. N.
FAMILY/FRIEND/SELF Indwell 905-529-0454
RESOURCES Indwell is a charitable organization that
provides a range of supportive housing
Mission Services: options in the City of Hamilton.
Addictions: 905-528-0389
Independent apartments are offered with
Good Food Centre: 905-528-4212
deeply affordable rents and supports that
ext. 1101
vary by building. These include access to
Inasmuch 24 Hour Crisis: 905-
529-8600
mental health nursing, addiction support,
Men’s Shelter: 905-528-7635 social recreation, peer support, and
Willow’s Place: 905-528-5100 ext. housing supports. Select programs offer
1200 food security assistance. Services are
Care and support from loved ones is vital accessible on site. For the duration of the
to recovery. Family members and friends COVID-19 situation, Indwell will continue to
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