COVID-19 Guide to Reopening Businesses and City Operations
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COVID-19 Guide to Reopening Businesses and City Operations
Table of Contents
Introduction Page 3
Phased Approach to Reopening, the Governor’s Roadmap Page 4
Guidance for reopening businesses Page 5
City support for businesses to meet state guidelines – a flexible approach Page 7
Orange Chamber of Commerce Page 9
Orange County Business Council Page 10
Resources for Businesses and Community Members Page 11
City Hall and City Operations Page 12
Community Services Page 14
Library Page 17
City local non-profit partners Page 18
Health Guidance Resources Page 20
County of Orange COVID -19 testing and case count data Page 21
2
In March 2020, the State of California issued a number of Health Orders that closed non-essential businesses and put into place
Stay-at-Home orders to limit the spread of the COVID-19 pandemic. These measures have begun to show effectiveness against the
indiscriminate spread of the virus, “flattening the curve” of the infection rate in our communities. In order to ensure that we don’t
risk increasing the spread of the virus once the health orders are lifted, the State has implemented a phased, 4-Stage plan for
reopening businesses based on the health data and infection rates within the various counties of our State. These four Stages are a
continuum, and outline specific health and safety benchmarks which must be met before additional restrictions can be loosened, or
a new stage declared.
Ultimately, the decision to allow different types of businesses to resume falls with the State of California. The City of Orange
continues to work closely with our businesses and the County to navigate under current conditions.
3
Expanded Stage 2 with Attestation
Destination retail, including shopping
malls and swap meets.
Personal services, limited to: car
washes, pet grooming, tanning facilities,
and landscape gardening.
Office-based businesses (telework
remains strongly encouraged)
Dine-in restaurants (other amenities,
like bars or gaming areas, are not
permitted)
Outdoor museums and open gallery
spaces
Schools
4
Within the State of California Stay-At-Home emergency orders, business segments are slowly being allowed to reopen, subject to
restrictions, with modified operations, visit the covid19.ca.gov/industry-guidance/ to learn more.
On May 18th, the Governor revised the criteria for counties to allow for expanded Stage 2 business activities. As such, it is expected
that the County of Orange will be able to certify its compliance with the new criteria in the coming days. Once the county
certification is approved by the state, businesses within the expanded Stage 2 business listing (i.e. - retail, shopping centers, dine-in
restaurants, offices) will be able to reopen with modifications.
Regardless of the industry sector, the City of Orange wants to support businesses as they begin planning to reopen. The CDC, State,
and County all offer guidelines to aid in planning for the safety and well-being of employees, customers, and all those interacting
with your business.
Note: Draft guidelines may change as new information is obtained. Stay engaged.
5
Per the California Department of Public Health, all businesses must complete the following prior to reopening:
1. Perform a detailed risk assessment and implement a site-specific protection plan
2. Train employees on how to limit the spread of COVID-19, including how to screen themselves for symptoms and stay home
if they have them
3. Implement individual control measures and screenings
4. Implement disinfecting protocols
5. Implement physical distancing guidelines
It is critical that employees needing to self-isolate because of COVID-19 are encouraged to stay at home, with sick leave policies to
support that, to prevent further infection in your workplace. See additional information on government programs supporting sick
leave and worker’s compensation for COVID-19 at dir.ca.gov/dlse/Comparison-COVID-19-Paid-Leave.html.
6
Business Outreach by City’s Economic Development Department
Online survey for business feedback
Letter and survey mailed to over 7,500 Orange businesses
Personal calls to Orange businesses providing resources and seeking feedback
Promoting business partnerships via social media and City’s website
Support creative methods for business expansion
Contact Orange Economic Development Department for individualized
consultation support: Email: edinfo@cityoforange.org Phone: (714) 744-2222
Small Business Assistance Program
Grant Program
$705,956 in Federal Community Development Block Grant funding
https://www.cityoforange.org/CivicAlerts.aspx?AID=471
7
Designated Pickup Areas for Retail and Restaurants
Accommodate signage proposals
Encourage partnerships with neighboring establishments
Flexible requirements in right-of-way
Promote Expanded Outdoor Dining
Provide flexibility to restaurants that want to add or increase outdoor
dining opportunities
Considerations include ADA, safe access, and proper social distancing
Potential areas include patios, common areas, parking areas, and
sidewalks
Expedited Permitting
Expedited permitting if business requires facility modifications
8
The Orange Chamber of Commerce is monitoring the COVID-19 situation closely. They are following the US Chamber of Commerce,
Cal Chamber as well as monitoring sites that impact businesses, employers and employees. Their goal is to be a business resource for
the Orange Business Community.
Email: info@orangechamber.com
Phone: (714) 538-3581
Website: orangechamber.com/covid-19
9
Orange County’s go-to source for reopening guidelines.
Requirements and Best Practices for Reopening Your Business Safely and Within Current Guidelines.
Draft Guidelines Developed by Industry Sector:
Manufacturing Health Services Transportation and Logistics
Global Trade Utilities Professional and Business Svcs
Construction Retail Hospitality and Tourism
Childcare Hotels and Lodging Communications Infrastructure
Life Sciences Real Estate Convention Centers
Theme Parks Delivery Services Agriculture and Livestock
Food Packaging Restaurants Public Transportation
Shopping Centers Arts and Entertainment
ocbc.org/reopenocsafely
10Federal, State, and Local agencies have established several resources to assist businesses recover financially from the effects of
the pandemic. If you are seeking information in attaining operational and financial aid, please visit the following:
US Small Business Administration (SBA): sba.gov
California Association for Local Economic Development (CALED): caled.org
California Labor & Development Agency: labor.ca.gov
California Employment Development Department: edd.ca.gov
California State Assembly, Committee on Jobs, Economic Development, and the Economy: ajed.assembly.ca.gov
California Governor’s Office of Business and Economic Development: business.ca.gov
Small Business Development Center (SBDC two local offices): ociesmallbusiness.org or orangecountysbdc.org
North Orange County Chamber of Commerce: nocchamber.com
(833) 422-4255 (833) 426-6411 (800) 232-4636
11The State’s Stay-At-Home Order designates municipal government services, like those provided by
the City of Orange, as a critical service. As California prepares to move to the Governor’s Stage 2
COVID-19 recovery plan, we at the City want to help our community.
City Hall public counters reopened for walk-up business on Monday, May 11 with modified
operations to comply with the State’s Stage 2 requirements.
Installed Plexiglass shields at each front counter
All visitors are required to wear face coverings prior to being admitted inside
One walk-in patron allowed in lobbies at a time. Lines with social distancing markers set-up
immediately outside each lobby to help maintain 6-feet of space between each patron
Appointments available, allowing you to go directly to the counter at a designated time
We ask that you do not enter City Hall if you are feeling ill
12Measures implemented to protect individuals from exposure to COVID-19 and help prevent the virus’ spread:
Social Distancing
Practice sensible social distancing, Deliver Public Services Remotely
maintaining six feet between individuals. Whenever possible.
Personal Protective Equipment
Employee should wear PPS (e.g. face Increase Physical Space
coverings, face shields, gloves) at work as Between City employees and customers.
appropriate.
Practice Good Hygiene Enhance Sanitation
Require hand washing and sanitation areas Of high traffic areas at City Hall and other
consistent with CDC guidelines. community facilities.
13City parks and trails remain open for use to stroll, walk dogs on a leash,
exercise, and participate in other healthy actives while maintaining a safe social
distance of six feet from others members not in their household.
NOW: Park and Trail Access - amenities open for use while following State
health guidelines for COVID-19 include:
Parking Lots
Restrooms
Walking paths and open space
Tennis Courts (Household or singles use only)
Yorba Park Dog Park
Santiago Creek Bike Trail
6
14NEXT: Virtual Summer Programming
Summer Concerts Video Retrospective
3rd of July Video Retrospective
Water Safety Awareness Video Messaging from Hart Park Pool
Online recreation programming, sponsored by a modified
Community Partner Program
Online classes
6
15Stage 1: Stage 2: Stage 3: Stage 4:
Parks, trails, and restrooms open; Tennis courts reopen for single and Tennis courts open Facilities, classes, and indoor sports
Yorba Dog Park closed household play only Other sports courts (basketball, volleyball, and programs open, modified with social
Park parking lots closed Park parking lots reopen handball) reopen for general use distancing measures and sanitization
Tot lots, all sports courts, sports Yorba Dog Park reopens Tot lots, exercise equipment, and picnic shelters protocols as required
fields, exercise equipment, picnic All other park amenities, sports fields, reopen with necessary modifications as guidelines Virtual recreation/activities continue
shelters closed and sports courts remain closed require Senior Center opens with social
Sports Center, Hart Park Pool, Sports Center, community Sports fields permitted for practices and games; distancing and sanitization protocol
community buildings/facilities closed buildings/facilities remain closed modify spectator viewing areas and capacities guidelines; possible modified
Senior Center closed; senior services Hart Park pool closed for summer 2020 Senior Center remain closed but may be available as a activities
modified to provide essential season cooling center as needed Sports fields permitted for larger
services such as transportation, Senior Center remain closed but may be Continue with modified essential Senior services events/tournaments with modified
Meals-On-Wheels, meal pick up available as a cooling center as needed Virtual recreation/activities continue; viewing areas and capacities per
program, case management Continue with modified essential Senior Evaluate options for in-person classes with guidelines
Classes, programs, organized sports services modifications as guidelines require, anticipate City events resume with
activities cancelled until further Facility reservations and permits outdoor activities first modifications per guidelines
notice cancelled through May 31; no new Facility permits issued based on individual facility
Facility reservations and permits permits issued capacities to maintain required social distancing and
cancelled through May 10; no new Summer special events (3rd of July and sanitization protocol
permits issued Concerts in the Parks) video Green space permits as guidelines allow, most likely
retrospectives require social distancing and sanitization protocols
Virtual recreation/activities Evaluate options for modifying smaller events
(Intercoastal Watershed Clean Up, Veteran’s Day,
Children’s Holiday breakfast)
Evaluate large events (Treats in the Streets and Tree
Lighting)
Virtual recreation/activities continue
16NOW: Restructured Programming
Virtual Programming
• Storytime
• Book Club
• Entertain Your Kids at Home
“Curbside” services
• Curbside Service is available for Orange Public Library patrons who have a library account. Patrons are able to reserve library
materials online and pick these up curbside.
NEXT: Low-risk and modified programs as Guidelines allow
Access to library for active browsing and check-out.
NEAR FUTURE: Add programs incrementally and responsibly
Libraries and additional programming will open based on State guidance in Stages 3 and 4 with social distancing, facility
capacities, and sanitation protocols in place.
17SENIOR SERVICES – ORANGE ELDERLY SERVICES, INC.
NOW: Essential services continue with modifications
Meals on Wheels, case management, and transportation are available. The meal congregate program has been replaced with a
pick-up meal option.
Senior Center is available as a Cooling Center when needed, COVID-19 protocols in place.
NEXT: Reopen based on State guidance in Stage 4 (high risk population). Potential modifications of social distancing, facility
capacities, and sanitation protocols in place.
For more information contact the Senior Center at orangeseniorcenter.org or (714) 538-9633.
YOUTH CENTERS OF ORANGE
NOW: Creating a virtual after-school program. NEXT: Fall after-school programming based on State guidelines, either virtual or
modified in-person programming.
For more information contact the Youth Centers of Orange at ycorange.org/yco/home or (714) 450-0759.
18ORANGE HOME GROWN FARMERS MARKET
NOW: Continue to provide access to shopping for fresh food in an open/outdoor setting
Modified layout following Center for Disease Control (CDC) guidelines for local farmers markets with proper social distancing of
vendors and patrons, facility capacity limits, face-coverings required, and sanitation protocols in place.
NEXT: Add Low-risk and modified programs incrementally and responsibly as guidelines allow in Stages 3 & 4.
For more information contact OHG at orangehomegrown.org or (714) 397-4699.
MARY’S KITCHEN – Volunteer organization providing food and services to the homeless.
NOW: Modified take-out food distribution following State guidelines to include social distancing of volunteers and patrons, facility
capacity limits, and sanitation protocols in place.
NEXT: Add Low-risk and modified programs incrementally and responsibly as guidelines allow in Stages 2(expanded), 3 & 4.
For more information contact Mary’s Kitchen at maryskitchen.org or (714) 633-0444.
19For the most up-to-date information on COVID-19 and health guidance, please visit the
following:
Centers for Disease Control and Prevention (CDC) – cdc.gov/coronavirus/2019-ncov/
State of California – covid19.ca.gov
Orange County – occovid19.ochealthinfo.com
The California Employers Association has provided a checklist for what to do when an
employee tests positive for COVID-19. To access the checklist, visit:
employers.org/clientuploads/hr_forms/COVID_checklist_positive_employee.pdf
20Testing sites - occovid19.ochealthinfo.com/covid-19-testing-and-screening
FDA-authorized COVID-19 testing for Orange County residents who have symptoms of COVID-19. This test identifies if you are
currently infected based upon a sample taken with a swab. It is not a blood test, nor does it test for antibodies.
UCI Health
Orange, Santa Ana, and Irvine
Call for Site Details
Call (714) 456-7002 for COVID-19 screening and appointment
21COVID-19 Infection Survey
UCI and County of Orange are partnering on large-scale
COVID-19 infection survey. The study is designed to help
determine true prevalence and inform lifting of local
lockdown.
The survey will involve serological testing of a
representative sample of 5,000 Orange County residents
to determine if they have COVID-19 antibodies.
news.uci.edu/2020/05/14/uci-and-orange-county-
partner-on-large-scale-covid-19-infection-survey/
22Data on Orange County COVID-19 Cases can be found at:
occovid19.ochealthinfo.com/coronavirus-in-oc
Case Counts
Testing Figures
Testing Locations
Health Order
23We are here to help.
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