CORPORATE OVERVIEW - StayWell Group
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About StayWell Holdings One of the largest hotel management groups in Asia Pacific, StayWell Holdings and its parent company Prince Hotels Inc., offers a diverse portfolio of properties across a combined network of 72 open and operating hotels worldwide. Prince Hotels & Resorts and StayWell’s combined brand offerings include The Prince, Grand Prince Hotel, Policy, Park Regis, Prince Hotel, Leisure Inn Plus, Prince Smart Inn, and Leisure Inn. Each brand offers guests quality experiences ranging from luxury to lifestyle though to midscale. Prince Hotels & Resorts and StayWell have set a strategic goal to deliver 250 hotels in the medium to long term. The expansion of both company brands will take place across the regions of Australia, New Zealand, Southeast Asia, Asia, Japan, Taiwan, Oceania, the Middle East, Europe and the United States. Prince Hotels operate a combined network of 50 hotels, 31 golf courses and 9 ski resorts. StayWell has an existing network of 22 open and operating hotels and a further 13 hotels that are committed and opening over the next few years. In addition, StayWell has a number of strategic partners being Manhatton Hotel Group in China (19 hotels), Cristal Group in the Middle East (11 hotels) and FiveWays Hospitality in the United Kingdom (4 hotels). Prince Hotels, Inc. owned by parent company Seibu Group is one of Japan’s leading hotel and leisure companies with 43 hotels in world-famous cities and resort areas throughout Japan and a further 7 hotels in areas of Hawaii, China and Taiwan, across 3 brands. Prince Hotels also operate 31 Golf courses and 9 ski resorts in key destinations. Seibu Group is a Japanese Holding company which primarily owns Prince Hotels, Seibu Railway and Seibu Bus, which are collectively known as the Seibu Group. In total, 57 companies across the world are affiliated with the Seibu Group with an estimated 25,000 employees and total asset value of USD$14.66 Billion as of March 31, 2017. Strategic Alliance Partners Operating in Operating in Operating in AFRICA, GREATER UNITED MIDDLE CHINA KINGDOM EAST The Cristal Group was established Manhatton Hotel Group is an Passionate hospitality management in the United Arab Emirates in 2007. internationally renowned hotel company with over 120 years combined Cristal Group is a unique brand that investment and management experience in managing hotels across offers fresh and exciting concepts company, specialising in international the globe. Fiveways Hospitality combined with exceptional hospitality business standards and Chinese currently manage a portfolio of 4 standards. The Group has firmly accommodation, dining and properties across the United Kingdom established 5 brands and currently entertainment concepts. The Group region. manages 11 properties across the entered the China market in 1992 and Middle East and Africa. now operates 19 properties across Greater China. 2
StayWell Corporate Services StayWell provides properties under its management with a full range of sophisticated corporate services from revenue generation through to finance, operational management, human resources and training, technology solutions, technical services and asset management. Our in-house legal team also provide legal services to the group for the benefit of our managed properties. Within StayWell’s framework of management The result is a progressive and dynamic suite of services, a series of unique proprietary hotel management systems including reporting, applications have been designed to optimise yield management, distribution platforms, occupancy and financial return for properties customer databases, payroll control and training within its portfolio. programs. Revenue Generation owners on property body corporates and The Revenue Generation Department provides provides advice relating to property repairs and support and contributes to maximise property refurbishments. performance goals. This is achieved through providing a platform of systems and services Information Technology across areas including Business Planning and The Information Technology (IT) Department Budget Reviews, Brand Development and plays a vital role in identifying and sourcing latest Brand Standards Compliance, Public Relations, technology and trends which could add value Advertising, Loyalty Program, Partnership to our core business with the aim to improve Marketing, Digital Marketing (Social Media, Email efficiency and productivity of the group. Our Marketing, SEO/SEM), Website Management, Sales, IT Department establishes and oversee our IT Revenue Optimisation and Channel & Distribution. strategy, while developing and maintaining an internal network, external cloud services, hybrid Finance network and standard operation environment. Finance provides strategic business planning, IT currently provide turnkey IT services for budgeting, cash flow forecasting, producing and established and newly built hotels to ensure the analysing financial and operational KPIs, auditing latest in innovation and information technology and cost control as well as a wide range of services is provided. property financial and management reporting. Through its key functions, the finance management Technical Services team provides financial support and supervision Technical Services works with owners, investors in key decision making processes to maximise and developers in reviewing and improving profitability and minimise operating costs, monitor property layout plans, design theme and concept, working capital requirements and bank accounts, MEP services and schedule of finishes for conduct investment analysis and manage insurance properties to ensure they meet the group’s brand coverage to safe-guard asset values. standard and customers’ expectations. These services include assessing property circulation Asset Management and layout, establishing operating equipment and supply schedules, preparation of project timelines, This department is responsible for the advice on IT, computer hardware and software, management of more than 500 individually communication, security, entertainment and owned apartments in StayWell’s property infrastructure requirements and brand standard portfolio. It represents the group and apartment 4
CORPORATE OVERVIEW StayWell Corporate Services (continued) Legal Human Resources The in-house Legal Department provides legal Human Resources are responsible for the strategic services to the group for the benefit of the process, development and expansion of human managed properties by reviewing property assets for properties within the group. The Human contracts, licenses and permits. It also offers Resources Team utilises the latest technology and assistance with banking management and funding applications for sourcing and evaluating human relationships. This department also provides assets, global OH&S compliance, psychoanalysing assistance on any litigation or disputes affecting program for staff recruitment, performance review, the property as well as providing support through mystery guest shopping program conducted by an affiliated legal firm to assist owners with independent consultants and ongoing training, property acquisitions, joint ventures and other thus ensuring the best people with the right skill legal issues if required. set and attitude are hired and retained. This results in strong growth of returns to owners and investors and a welcoming experience for customers. Operations Operations Department supervises the day to day running of the properties in the group, providing Development appropriate support and services to ensure This department works closely with developers, each property meets its financial performance property owners and investors by assessing new targets and service standards. This is achieved property projects to ensure they meet the group’s by establishing, implementing and monitoring brand standards. Additionally, the team certifies operating policies, procedures, systems and that the property design and product is positioned standards across the room and food & beverage correctly to meet the demand of the relevant departments. markets to assure its long-term financial viability. 5
Global ExecutiveTeam The Global Executive Team at StayWell has over 300 years combined experience across the hospitality sector globally. Each leader is a passionate and success driven specialist in their area of responsibility. Simon Wan President & Director swan@staywellgroup.com Richard Doyle Group General Counsel rdoyle@staywellgroup.com Steve Zhu Global Director of Finance szhu@staywellgroup.com Fiona Godfrey Global Director of Revenue Generation fgodfrey@staywellgroup.com Global Director of Human Resources & Regional scalabretta@staywellgroup. Sandra Calabretta Director of Operations Australia & Indonesia com Leon Gu Global Director of Information Technology lgu@staywellgroup.com Troy Newton Group Asset Manager Australia tnewton@staywellgroup.com Rohit Vig Regional Managing Director - India rvig@staywellgroup.com Regional Executive Director Business Development Jose Ventura jventura@staywellgroup.com Middle East, Africa & Europe Jeff Cho Director of Development ‑ South East Asia & Pacific jcho@staywellgroup.com Christina Low Global Project & Technical Manager clow@staywellgroup.com 6
CORPORATE OVERVIEW Development Services Our Development Services department works closely with developers, property owners and investors by assessing new property projects to ensure they meet the group’s brand standards. Additionally, the team certifies that the property design and product is positioned correctly to meet the demand of the relevant markets to assure its long-term financial viability. Australia, New Zealand and South East Asia Director of Development – South East Asia and Jeff Cho jcho@staywellgroup.com Pacific stanuwidjaja@staywellgroup. Sylvia Tanuwidjaja Business Development Manager – Indonesia com Europe, Middle East and Africa Executive Director of Business Development for the Jose Ventura jventura@staywellgroup.com Middle East, Africa and Europe United Kingdom Nigel Atkinson Development Director – United Kingdom natkinson@staywellgroup.com Greater China David Wu Regional VP Development - China dwu@staywellgroup.com James Wu Regional Director of Development - China jwu@staywellgroup.com India Rohit Vig Regional Managing Director - India rvig@staywellgroup.com 7
Sales Offices To support StayWell hotels and customers, global sales offices are located in Australia, China, United Arab Emirates, Germany, Hong Kong, India, Indonesia, United Kingdom and Singapore. Australia China Sydney Beijing Level 10, 80 Clarence Street Room 1305, Yufei Building, Sydney NSW 2000 42 Dongzhimenwai Dajie, Dongcheng District, P: + 61 2 8198 9220 Beijing China 100027 Melanie Ranoa - mranoa@staywellgroup.com P: +86 10 6857 2563 Eric Lee - salesbjs@randallmarketing.com.au Brisbane 293 North Quay Shanghai Brisbane QLD 4000 Suite 1818A 699 Nanjing West Road P: + 61 7 3013 7373 Shanghai 200041 China Melanie Ranoa - mranoa@staywellgroup.com P: +86 21 6141 3843 Eric Lee - salesch@randallmarketing.com.au Melbourne 604 St Kilda Road Hong Kong Melbourne VIC 3004 Suite 1212 12/F, HSH Mongkok Centre, P: + 61 3 8530 1828 794-802 Nathan Rd, Mongkok, Hong Kong Helen Pass - hpass@staywellgroup.com P: +852 2111 2234 Eric Lee - saleshk@randallmarketing.com.au United Kingdom London U.A.E. Suite 9, Arundel Court, Arundel Gardens, Dubai London W11 2LP Sheikh Khalifah Bin Zayed St., P: + 44 20 7229 3368 Opp Burjuman Centre Bur Dubai, Amelia Wong - awong@staywellgroup.com P.O. Box 8264 Dubai P: +971 4377 1111 Germany Jane Frazer - jfrazer@parkregisdubai.com Munich Münchner Strasse 15 A India D-82319 Starnberg (Munich) Gurgaon P: +49 895 437 0668 Level 4, 401-402, Vipul Square, Sushant Lok-1, Ulrich Bieber - ubieber@staywellgroup.com Gurgaon, Haryana 122002 Katharina Guethner - kguethner@staywellgroup. P: +91 124 413 0777 com Surbhi Vohra - rdosindia@staywellgroup.com Singapore Mumbai 23 Merchant Road LAWFIS, Modi House, 2nd Floor, Dalia Industrial Singapore 058268 Estate, Off New Link Road, Veera Desai P: +65 6818 8888 Industrial Estate, Andheri West, Mumbai 400059, Portia Low - plow@parkregissingapore.com Maharashtra, India P: +91 9810 601 684 Surbhi Vohra - rdosindia@staywellgroup.com 8
CORPORATE OVERVIEW StayWell Portfolio StayWell has a portfolio of over 35 properties (operating and under development) located in Bahrain, China, Indonesia, India, Singapore, Thailand, Kingdom of Saudi Arabia, United Arab Emirates, United Kingdom and multiple properties in Australia including Sydney, Melbourne, Brisbane, Cairns, Townsville and Launceston. Australian Hotels in Operation Park Regis Boutique, Dubai, U.A.E. Park Regis City Centre, Sydney Park Regis Lotus Hotel, Bahrain Park Regis Concierge Apartments, Cremorne, Sydney Park Regis Birmingham, U.K. Leisure Inn Spires, Blue Mountains Leisure In Shenzhen, China Leisure Inn Pokolbin Hill, Hunter Valley Park Regis Griffin Suites, Melbourne Hotels under Development Park Regis North Quay, Brisbane Park Regis Subiaco, Perth, Australia Park Regis City Quays, Cairns Park Regis Makkah, Makkah, Kingdom of Saudi Arabia Piermonde Apartments, Cairns Park Regis Business Bay, Dubai, U.A.E Park Regis Anchorage, Townsville Leisure Inn Jumeirah Beach, Dubai, U.A.E. Leisure Penny Royal Hotel & Apartments, Launceston Leisure Inn Apartments, Greater Noida, India Leisure Inn VSR Apartments Sector 114, Gurgaon, India International Hotels in Operation Leisure Inn VSR Apartments Sector 68, Gurgaon, India Park Regis Singapore Leisure Inn Raipur, Raipur, India Park Regis Kuta, Bali, Indonesia Park Regis Sanpra Beach, Visakhapatnam, India Park Regis Jaipur, India Park Regis Everland, Ahmedabad, India Leisure Inn Grand Chanakya, Jaipur, India Park Regis Seminyak, Bali, Indonesia Leisure Inn West Gurgaon, India Leisure Inn Arion, Jakarta, Indonesia Park Regis Goa, North Goa, India Park Regis Pranburi, Pran Buri, Thailand Leisure Inn Shrey, Jodhpur, India Park Regis Kris Kin Hotel, Dubai, U.A.E Hotels in Operation Hotels Under Development 9
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