CONGRATULATIONS TO THE FEBRUARY STARS - YourTeamNews
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February 2019 Recognition March 2019 Team Newsletter
CONGRATULATIONS TO THE
FEBRUARY STARS !!!
TOP REGION TOP AREA TOP DISTRICT
ERVP ERVP RVP
Lisa Auen Lisa Auen Sue Ciccolini
Life is 10% what happens to you and 90% how you react to it.
-Charles R. Swindoll
HONOR ROLL - FEBRUARY TOPS IN
SALES AND TOPS IN SPONSORSHIP
Top Central Regions Top Central Areas Top Central Districts
in Sales in Sales in Sales
Lisa Auen Lisa Auen Sue Ciccolini
Lisa Incaudo Lisa Incaudo Lisa Auen
Julie Newcomb Dana Rowe Bobbi Diedrick
Donna Corbin Julie Newcomb Lisa Incaudo
Stacey Lindsey Jenny Lutterman Jenny Lutterman
Sue Ciccolini Stacey Lindsey Julie Newcomb
Top Central Areas Top Central Districts
Top Central Regions in Sponsorship in Sponsorship
in Sponsorship TIED: Ashley Szymanski TIED: Ashley Szymanski
Lisa Incaudo & Dana Rowe & Dana Rowe
Lisa Auen Meagan Rybenski Meagan Rybenski
Julie Newcomb TIED: Erica Stearns TIED: Erica Stearns
Sue Ciccolini & Kelly Somers & Kelly Somers
TIED: Donna Corbin & Sue Ciccolini TIED: Amber Traub,
Stacey Lindsey TIED: Amber Traub, Jessica Baran & Rene Legens
Jessica Baran TIED: Jaime Rutherford,
& Rene Legens Jenny Lutterman
& Sue Ciccolini
CENTRAL DISTRICT
LEADERSHIP BONUS
Erica Stearns
Jaime Rutherford CENTRAL REGION
Jenny Lutterman CENTRAL AREA
Kelly Somers LEADERSHIP BONUS LEADERSHIP BONUS
Rene Legens Lisa Auen Dana Rowe
Sue Ciccolini Lisa Incaudo
Always continue the climb. It is possible for you to do whatever you choose, if you first get to
know who you are and are willing to work with a power that is greater than ourselves to do it.
-Ella Wheeler Wilcox
ARBONNE INCENTIVE TRIP TO PUNTA CANA 2019
LEVEL 1
Lisa Incaudo
Rene Legens
Stacey Lindsey
Susie Lindahl
REGISTERED FOR GTC
Alexandra Incaudo Jennifer Baptist Megan Crowley
Amanda Coon Jennifer Green Michelle Brezek
Amber Traub Jennifer Lespron Molly Tierney
Ashley Olson Jennifer Maitre Nanci Stanfield
Ashley Szymanski Jennifer Riley Rebekah Corbin
Bobbi Diedrick Jenny Lutterman Rene Legens
Brenna Tedhams Jessica Eernisse Rita-Marie McGrath
Brooke Rosania Julianne Newcomb Samantha Klaege
Carey Weisweaver Julie Jensen Sandra Cesta
Carrie Bezusko Kandy Chatten Sandy Williams
Cathy Stevener Karen Binder Shawn Gierlinger
Chelsea Reed Kathryn Lewis Stacey Lindsey
Cynthia Mweu Katrina Kueny Stephanie Grecco
Dana Rowe Kayla Brunetti Stephanie Shireman
Donna Corbin Kelly Somers Sue Ciccolini
Donna Johnson Kimberly Bockay Sue Duffy
Dorothy King Kirsten Glaw Sue Mielke
Erica Eastwood Lesley Mcdermott Susie Lindahl
Erica Stearns Lindsey Gentry Tessa Jackson
Ginny Gully Lisa Auen Tiffany Emge
Gordana Badel Lisa Incaudo Tiffany Szymanski
Heidi Kueny Manda Marshall Tina Goosen
Jackie Speer Margaret Durbin Tom Omahoney
Jaime Rutherford Marietta Aruta Tonja Blair
BUILD YOUR TEAM BUCKS - an Extra $50
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FREE Dissolve the Day Facial Cleansing Cloths
Alexandra Incaudo Kirsten Glaw
Ashley Szymanski Meagan Rybenski
Dana Rowe Megan Murray
Daniela Bruere Tiffany Szymanski
Erica Stearns
A dream doesn't become reality through magic; it takes sweat,
determination and hard work. -Colin Powell
In Qualification for District Manager
Abby Willett sponsored by Julia Luka
Alyssa Keen sponsored by Alexandra Incaudo
Alyssa Nasman sponsored by Tiffany Szymanski
Ann Dulle sponsored by Lisa Auen
Brenna Roy sponsored by Erica Eastwood
Debra Spear sponsored by Erica Eastwood
Gabriel Walker sponsored by Camellia Slavish
Hannah Bindner sponsored by Angela Ward Bindner
Jamie Custer sponsored by Dana Rowe
Jenna Stevenson sponsored by Margaret Durbin
Jennifer Green sponsored by Jacqueline Howell
Kelly Joyce sponsored by Meagan Rybenski
Kerry Setter sponsored by Erica Stearns
Lindsey Gentry sponsored by Stacey Lindsey
Mallory Ecklund sponsored by Kirsten Glaw
Marina Kraljevic sponsored by Jessica Baran
Mary Permoda sponsored by Sue Ciccolini
Matthew Gannon sponsored by Michele Gannon
Matthew Lawrence sponsored by Kirsten Glaw
Megan Murray sponsored by Bobbi Diedrick
Michelle Gruber sponsored by Rene Legens
Rita-Marie McGrath sponsored by Lisa Incaudo
Shawn King sponsored by Erin DiBrango
Tiffany Szymanski sponsored by Ashley Szymanski
Vickie Weber sponsored by Mary Permoda
New Area Manager
Sarah Karczewski
sponsored by Dana Rowe
In Qualification for Regional Vice President
Bobbi Diedrick sponsored by Lisa Incaudo
Always continue the climb. It is possible for you to do whatever you choose, if you first get to know who
you are and are willing to work with a power that is greater than ourselves to do it.
-Ella Wheeler Wilcox
New Area Manager
Sarah Karczewski
sponsored by Dana Rowe
My name is Sarah, and I am a middle school
Family and Consumer Science teacher. My
husband and I have been married for 2.5 years
and we have a one year old girl named Sophie.
I have been sharing Arbonne for 3.5 years. Ar-
bonne came into my life when I was crazy
busy and it hasn't stopped! I took on this busi-
ness while teaching, coaching cheerleading,
planning a wedding, moving into a new house,
getting a puppy, planning a wedding, and
working towards earning my masters degree
in Educational Leadership. I am so thankful I
am able to fit this into my life because I always
wanted an extra income but I never knew how
I could make it work with my busy life. Now
that we have a one year old, I am working towards being able to walk away from
teaching earlier and being able to stay home with my family more. Time freedom is
everything! I am beyond grateful for this business in more ways than I can count.
It is not always easy, but seeing my growing team and inspiring others to be their
best keeps me going. I am so thankful this opportunity came into my life and I
grabbed a hold of it. It allows me to be the best version of myself, have hope for the
future, and dream big! I look forward to what the future holds for me within this
company. I know it is going to be great!Bookings
by Ruth Fuersten
It's a known fact that if you're out of Offer a show in a bag. If you need
bookings you're out of business. Most bookings tell guests they're at the end of a
people who book a party plan presentation special you're having. If they book tonight
do so at the presentation. You need to for next week, you'll bring the dessert and
encourage people to book by providing the paper products. All they have to do is
them reasons throughout your invite the guests.
demonstration. The easiest way to get
bookings is to be "up" for your Have an inexpensive item to receive
presentation. Here are some other ideas. immediately if they book that night.
The top reasons people book is to have fun Offer a higher priced item for free for the
and learn something. Make your first person who books.
presentation fun and interesting.
Ask your former hostess, who's a guest at
Talk about your hostess plan at least three this show, if she remembers what she
times during your presentation. This can received at her show. You need to have her
be as simple as holding up a product and show information with you because she
saying, "You can get this free by having a won't remember. Don't just say the items
party." she received, actually put them together in
one spot. Then give the numbers. "Lisa
Offer an incentive such as a low priced, received $250 worth of products but
but popular items, free just for booking because she was the hostess with ten
today. They get the item when the hold buying guests she paid only $23." End by
their show. saying, "Lisa, was it worth your time and
effort to have a show?" I've never had a
Imply a busy schedule even if this is the former hostess say no.
last presentation on your calendar.
Subconsciously the guests are thinking, "If Use one, a few, or all of these ideas to fill
no one else wants to book with her there your calendar. Happy booking!
must be something wrong."
Coach your hostess to get bookings for
you. Offer her an incentive to have two
outside bookings before you get to her
house.
Talk about the different types of
presentations you do. If they don't know
you do bridal shows you'll never book one.
My mission in life is not merely to survive, but to thrive; and to do so with some passion,
some compassion, some humor, and some style. -Maya AngelouSuccess Tools Training Series
The Fortune is in the Follow-Up
Consistent follow-up is key to keeping your prospects. By keeping your Clients and Preferred Clients engaged,
expanding their experience with Arbonne, and allowing them the opportunity to interact with you, your team, the
products, and the business opportunity, you will increase the likelihood that they will continue to purchase and potentially
join your team.
Follow up with prospects using My Office Pro CRM, multiple exposures to samples, the Arbonne culture, and your local
Arbonne community:
• First exposure: Introduction to Arbonne at a Presentation, through Facebook, a phone call, sample, or via the Brand
Awareness Journey in the CRM
• Second exposure: One-on-One appointment to share the products along with the opportunity or answer questions
Once a Client purchases product, you have multiple opportunities to follow-up with them afterwards to ensure they
experience the best customer service. Using the Order Satisfaction and Product Reorder Journeys in the CRM will help
you remember to follow-up with Clients to ensure they have received their products, are enjoying them, and are ready to
reorder more!
Use the language below as inspiration, and customize the CRM email templates to match your personality.
Thank Your Client:
Here’s a sample thank you note:
Hi Corrine,
Thank you so much for giving me the chance to introduce you to Arbonne’s products! I’m really excited for
you to experience the Arbonne Advantage for yourself once your products arrive. I’m personally committed
to providing you with an exceptional experience, and I want you to know that I’m always available to answer
questions, help you place an order or support you in any way that I can.
I look forward to speaking with you again very soon.
Ensure Your Client Received Their Product(s):
Here’s some sample call dialogue:
Hi Corrine, this is Collette calling, the Arbonne Independent Consultant you purchased products from. I was
calling to make sure that you got your products and to see if you had any questions about them so far. I’m really
excited to hear what you think once you really get a chance to use them. Feel free to call me any time if you have
questions or if there is anything I can do to help you enjoy everything. My number is 885-123-4567. I’ll call to
connect with you again in about two weeks if I haven’t talked with you before then. Have a great day!
Ask Your Client How They Are Enjoying Their Product(s):
Here’s some sample call dialogue:
Hi Corrine, this is Collette calling from Arbonne. I wanted to check in with you to see how you’re enjoying your
RE9 Advanced products. I’m so glad you love the results so far! We have so many great products for anti-aging.
®
I’d love for you to try a sample of our Clear Future collection. The products could be great to add to the regimen
®
you’re using now, whenever you have a bit of a breakout or skin flare up. When can I stop by to drop it off for
you? Great! I’ll look forward to seeing you Saturday at 10. Have a great day!The Fortune is in the Follow-Up
Remind Your Client of the Benefits Available Through the Preferred Client Program:
Here’s some sample call dialogue:
Hi Corrine, this is Collette calling. I know you mentioned it’s your sister’s birthday coming up and I thought I’d
remind you about our amazing Rescue & Renew personal care collection. I’ll send over some information on the
Rescue & Renew products. Take a look at them and let me know if they sound like something your sister would
like. Don’t forget, when you spend $150, you’ll earn free shipping immediately, plus a gift on your next order of
$150. Have a great day!
Plan your prospect or Client’s next exposure to new product ranges using the Brand Awareness Journey,
samples or by inviting them to collection-specific Presentations:
• Use the Brand Awareness Journey and receive reminders to send ready-made Arbonne-branded emails highlighting
our popular product lines
• Invite them to a Presentation that’s focused on sharing specific product collections
• Put samples of a new product collection in their order if you’re delivering it
• Schedule a One-on-One for the Client to test new products or perform a color consultation
• Bring them to a Discover Arbonne in your area or conduct a Skype call with another team member so they can hear
more about Arbonne from others
By creating a follow-up system and utilizing the tools available in My Office Pro, you’ll have the ability to better cater to
your Clients’ needs, introduce them to new products, and boost your overall product sales. The opportunity for follow-up
is always available to you and these techniques can help maximize results with Clients — new and old.
Whether you’re following up with prospects, Clients, Preferred Clients or Hosts, a follow-up system will be helpful to you.
Here are some tips from ENVP Valerie Edwards on how to create the most efficient follow-up system for you:
• Find an organizational method that will allow you to keep track of your Client’s contact information, past orders, and
any other facts you want to remember (family size, current occupation, skin sensitivities, etc.)
Binders, index cards, and/or My Office Pro CRM
• Create reminders to follow up with each person based on your last connection
24–48 hours after giving a sample
Three days after receiving an order
Two weeks before product is estimated to be used up
Create task lists, keep track of Client purchases, suggest recommended products, and nurture relationships with all your
contacts. Every time you follow up with a prospect, Client or Preferred Client, you’re creating the opportunity to sell more
product and find a potential Business Builder. Talk with your upline to learn more and hear some additional follow-up tips
that have helped them achieve their success.
Follow-up generates activity — sales and sponsoring activity that can lead to
business growth!
Arbonne makes no promises or guarantees that any Independent Consultant will be financially successful as each Independent Consultant’s results are dependent
on his or her own skill and effort. You should not rely on the results of other Arbonne Independent Consultants as an indication of what you should expect to earn.
Actual financial results of all Arbonne Independent Consultants for the preceding year are contained in Arbonne’s Independent Consultant Compensation Summary
(ICCS). You may view the Independent Consultant Compensation Summary on Arbonne’s official website at arbonne.com > Your Opportunity > Compensation >
Compensation Summary.
2018R01 01
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