Community Update - Moreland City Council

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Community Update - Moreland City Council
Community
Update
During the COVID-19
State of Emergency
Autumn 2020

                      In this edition:
                      Keeping healthy during the COVID-19 pandemic

                      Turn to page 4 for COVID-19 information in
                      Italian, Arabic, Greek, Urdu, Chinese and Turkish

                      Support for local businesses

                      Looking after each other – tips and resources
Community Update - Moreland City Council
Community Update Autumn 2020 | 3

3             How to get help during
              the pandemic
                                                   Welcome to this                                                                           Do you need help?
4+5           Access financial
              assistance and
                                                   community update                                                                          If you’re experiencing hardship because of
                                                                                                                                             COVID-19 pandemic we’ve put together a list
                                                                                                                                             of services for you – offering food, vouchers,
              information in your                  A message from your Mayor                                                                 packages and financial help.
              language
                                                                                                                                             As things are changing quickly, see our website via
                                                   The State of Emergency has                                                                moreland.vic.gov.au for the most up-to-date information
6             Looking after yourselves             been a difficult time for us all. The                                                     on emergency relief.
              and others                           COVID-19 pandemic is unlike
                                                   anything we have seen before.                                                                                                                                           For coronavirus (COVID-19) support and payments
                                                                                                                                             Community Information Moreland              9350 3737
7             Updates to services                  My immediate thoughts are with
                                                                                                                                             For financial assistance and vouchers                                         contact Services Australia (formerly Centrelink)
              in Moreland                          those affected – whether you’re                                                                                                                                         Visit: servicesaustralia.gov.au/individuals/contact-us
                                                   fighting the virus, self-isolating or                                                     Salvation Army                              9353 1086
8             Helping Moreland                     waiting for results. My thoughts are
                                                   also with the hardworking nurses,
                                                                                                                                             For food vouchers and food
              businesses during the                                                                                                          Salvation Army Asylum Seeker                9384 8333
              COVID-19 pandemic                    paramedics and doctors on the front-                                                      and Refugee Service                         Or visit 12 Tinning Street,   Mental health and wellbeing
                                                   line, saving lives.                                                                       Food vouchers or food parcels               Brunswick Mon, Wed & Fri
                                                                                                                                                                                         (9am - 2pm)                   Lifeline                                           call 13 11 14
                                                   The health and safety of our                                                                                                                                        24 hours / 7 days                                  or text
                                                   community is our first priority. The
                                                                                                                                             Emergency Relief packages                   1800 675 398
                                                                                                                                             for those in quarantine                                                                                                      0477 13 11 14
                                                   whole community is feeling the               • We are turning off the parking meters
Moreland City Council
                                                   impacts of this virus. Many of our local       in our car parks and delaying the          Vincent Care                                1800 825 955                  Beyond Blue                                        1300 22 4636
Locked Bag 10, Moreland, VIC, 3058
                                                   businesses, restaurants and cafes have         rollout of the new carpark restrictions.   For crisis accommodation and homelessness                                 Kids Helpline                                      1800 551 800
9240 1111 | moreland.vic.gov.au
Find us on Facebook, Instagram,
                                                   closed and many people have become           There are many more measures we are
Twitter and YouTube.                               unemployed.                                  putting in place to help the community.      Family violence
                                                   I hope as a community we can support         Read more on our website or call us                                                                                    Aboriginal and Torres Strait Islander
                                                                                                                                             This is a stressful time for everyone but there is never an
                                                   each other during this time, and I also      on 9240 1111.                                                                                                          health support
                                                                                                                                             excuse for violence and abuse. Everyone in our community
                                                   want to update you on what Council           The next few weeks and months                has the right to feel safe and respected.                                 Victorian Aboriginal Health Service                9403 3300
                                                   is doing in response to the coronavirus      will be difficult. We are at war with                                                                                  (VAHS) Preston
                                                   pandemic:                                    an invisible enemy, but this enemy           IF YOU ARE IN DANGER call Triple Zero on 000
                                                                                                                                                                                                                       or VAHS Fitzroy                                    9419 3000
                                                   • We introduced a COVID-19 financial         can be defeated. Our scientists and
                                                     hardship policy. This includes putting     epidemiologists are working to develop       Local groups who can help:                                                Call 000 for a medical emergency
                                                     in an interest-free payment plan           a vaccine but in the meantime we
                                                     for rates, as well as deferring rates      all need to work together to stop the        Berry Street                                9450 4700
                                                                                                spread of the virus. Listen to health        Offers family violence help in Moreland
Published by Moreland City Council,                  without penalties.                                                                                                                                                Support for young people
April 2020.                                                                                     advice, wash your hands, practice
                                                   • We are providing                                                                        Safe Steps Response Centre                  1800 015 188                  Reachout Offer general and COVID-19-               Visit: au.reachout.
                                                                                                social distancing and stay at home.          24-hour family violence crisis
Disclaimer                                           $80,000 in grants to support                                                                                                                                      specific youth-friendly information and tips for   com/collections/
Information and events contained in this                                                                                                     response phone line
publication are current at the time of printing.     community responses to the                 Please look after each other, take care                                                                                self-care and wellbeing.                           coping-during-
Subsequent changes to events/information             pandemic.                                  and be safe.                                 Djirra Koori Women’s Place – support        1800 105 303                                                                     coronavirus
may occur. Although the publication may be
of assistance to you, Moreland City Council        • We are also waiving fees for                                                            and legal assistance for Aboriginal women
                                                                                                                                                                                                                       Child FIRST                                        1300 786 433
does not guarantee that it is without flaw
of any kind or is wholly appropriate for your        our business community, food
                                                                                                                                                                                                                       Department of Human Services                       13 12 78
particular purposes. It and its employees do         registration fees for restaurants
not accept any responsibility, and indeed                                                                                                                                                                              After-hours child protection emergency service
expressly disclaim any liability, for any loss       and street trader permits.                                                              Disability support
or damage, whether direct or consequential,
                                                                                                                                             NDIS Contact Centre                         1800 800 110                  QLife Free counselling for LGBTQIA+ youth          Visit: qlife.org.au
suffered by any person as the result of or         • We are continuing services to our
                                                                                               Cr Lambros Tapinos                                                                                                      via phone or webchat.                              or phone:
arising from reliance on any information             vulnerable older residents with
contained in the publication.
                                                                                               MAYOR                                                                                                                                                                      1800 184 527
                                                     wellbeing checks, delivered meals
© All applicable copyrights reserved for             and home shopping, including                                                            Refugee and Asylum Seeker support
Moreland City Council. Except for any uses
permitted under the Copyright Act 1968               toilet paper.                                                                           Asylum Seeker Welcome Centre                9326 8343
                                                                                                                                                                                                                       Legal Assistance
(Cth), no part of this publication may be
reproduced in any manner or in any medium                                                                                                                                                                              Northern Community Legal Centre                    9310 4376
                                                                                                                                             Cabrini Asylum Seeker and                   8388 7874
(whether electronic or otherwise) without the
express permission of Moreland City Council.                                                                                                 Refugee Health Hub                                                        Victoria Legal Aid                                 1300 792 387
This document is also available as a PDF file on           For information,              The Victorian Government Department of Health
Moreland’s website at moreland.vic.gov.au. We              updates, and advice           and Human Services provides regular updates,
care about the environment. Inside Moreland
is printed on 100% recycled carbon neutral                 about the outbreak            information and advice about the outbreak.
paper made from post consumer waste using                  of coronavirus disease
biodegradable vegetable based inks.                                                      Visit: dhhs.vic.gov.au/coronavirus
                                                           (COVID-19)
Community Update - Moreland City Council
|4                                                                               Community Update Autumn 2020 | 5

Access rates support during the COVID-19 pandemic
Important message from Moreland City Council
Moreland Council is providing financial help for people who cannot pay their rates because of the COVID-19
coronavirus pandemic. Residents and businesses can choose to postpone their rates payments without interest
until 30 June 2021.
Find out more at: moreland.vic.gov.au/rates-support-COVID-19 for current information or phone us on 9240 1111.
Stay up-to-date at: www.dhhs.vic.gov.au/translated-resources-coronavirus-disease-covid-19
Do you need an interpreter? Call TIS national on 131 450.

                                                                                                                      If you, or someone you know, needs this information explained in another language, please call 9280 1909.
                                                                                                                      You will be asked to say your language and then be connected through to an interpreter.
Community Update - Moreland City Council
|6                                                                                         Community Update Autumn 2020 | 7

                       Get COVID-19 alerts via WhatsApp. Visit: aus.gov.au/WhatsApp                                                Updates to services in Moreland
                                                                                                                                   Our priority is the health and
                                                                                                                                   safety of our community and
Looking after yourself and others during the pandemic                                                                              staff, and with this in mind we
                                                                                                                                   have made some decisions that
It is normal to feel                                                                                                               will impact our services, events
overwhelmed and stressed                                                                                                           and programs.
during a time like this. This
is a common reaction but we
                                                                                                                                   Libraries closures                                                                  Parking
need to look after ourselves,
and each other, as much
                                                                                                                                   All of our libraries will be closed
                                                                                                                                   until further notice.
                                                                                                                                                                                                                       changes
as possible.                                                                                                                       If you currently have a library book,
                                                                                                                                   don’t worry – no late fines will be       Maternal and child
                                                                                                                                                                                                                       postponed
Stay connected                                                                                                                     issued during this time.                  health services
Reach out to the people you trust                                                                                                  Jump online to learn more about our       There will be some adjustments            Moreland Council's
– friends, family, neighbours and                                                                                                  great free online library services,       to our maternal and child health          implementation of new
workmates – via phone, social media,                                                                                               which you can access from home.           programs. We are no longer providing      planned parking restrictions
email or through other online tools.                                                                                               Visit moreland.vic.gov.au/libraries       face-to-face breastfeeding support.       has been delayed until after the
You can also check in on neighbours                                                                                                                                          This service has been replaced with a     COVID-19 state of emergency
at a safe distance – from over the fence                                              It is important to keep                                                                phone support line.                       is over. Part of the Moreland
or from across the street.                  Set up healthy daily                      up to date with the latest                   Leisure and aquatic                                                                 Integrated Transport Strategy
                                            routines                                  health information during                    centres closures                                                                    (MITS), the installation of the
Check on the vulnerable                                                               COVID-19 crisis.                                                                       Immunisation services
                                            Try to keep regular mealtimes, eat a                                                   All of our leisure and aquatic centres                                              new two-hour (2P) parking
Touch base with elderly friends and         healthy and balanced diet, get enough     For the latest health guidance visit:        have closed until further notice.         Immunisation services will continue       restriction signs in Brunswick
family, neighbours, and people with a       sleep and keep active around the          dhhs.vic.gov.au/coronavirus                  Memberships will be automatically         to run but will be at Coburg Town         and Coburg has immediately
disability (remember not all disabilities   house. Avoid too much alcohol.                                                         suspended.                                Hall (until further notice). We are
                                                                                                                                                                                                                       stopped.
are visible). Help them by delivering                                                 If you suspect you have COVID-19,                                                      experiencing higher than normal
food and necessities (if it’s safe) or                                                call the coronavirus Hotline on:
                                                                                                                                                                             volumes of clients. Your visit may take   Delaying the parking changes
even with a daily phone call to say                                                                                                Event cancellations                       longer than expected.                     will allow Council to focus on
                                                                                      1800 675 398
hello.                                                                                                                                                                                                                 responding to the COVID-19
                                                                                                                                   Most Council-run community meetings,
                                                                                      Please keep Triple Zero                                                                                                          state of emergency and
                                                                                      (000) for emergencies only
                                                                                                                                   festivals and information sessions        Waste and                                 providing support to the
Stay up-to-date but avoid                                                                                                          will also be cancelled or alternatively
too much media coverage
                                                                                                                                                                             depot services                            Moreland community. The new
                                                                                                                                   consultation will be conducted in a
                                                                                                                                   different way. Advice about specific      Our waste and bin collection              planned parking restrictions
Stay informed but try to limit news
                                                                                                                                   meetings and sessions will be provided    and recycling services are still          for Brunswick and Coburg are
and social media if you and your                                                      REMEMBER THESE 3 TIPS:                       to relevant participants.                 business as normal.                       likely to be implemented in
family find it too distressing.
For the latest health guidance visit:                                                                     WASH
                                                                                                                                                                                                                       early 2021, depending on how
dhhs.vic.gov.au/coronavirus.                Stay active                                                                                                                                                                long the COVID-19 state of
                                                                                                          YOUR
                                                                                                                                   Playgroups                                All other services
                                            Look for online tools to help you                             HANDS                                                                                                        emergency lasts.
                                                                                                                                   All Council-led playgroups have           All other services will run as
Keep calm and maintain                      exercise. Do gentle exercises, yoga
                                                                                                          MAINTAIN                 closed until further notice.              normal, unless otherwise advised.
perspective                                 or dancing with the family or on your
                                                                                                          1.5 METRES
Remember that experts around the
                                            own. When healthy and safe, walk
                                                                                                          OF SOCIAL
                                                                                                                                                                                                                        For more information, visit:
                                            around the block or go for a run (check                                                                                          To find out more visit:
world are working hard to help. Also,                                                                     DISTANCING               Counihan Gallery                          moreland.vic.gov.au                          moreland.vic.gov.au/
                                            latest health advice).
while coronavirus can affect anyone,                                                                                                                                                                                        changestoparking
those with the disease haven’t              Check out the free online classes on                                                   The Counihan Gallery is closed            Or phone us on:
done anything wrong so don’t make           the Active Moreland website                                   STAY AT                  until further notice.                     9240 1111.
                                                                                                          HOME
assumptions. Be kind.                       via activemoreland.com.au
Community Update - Moreland City Council
How are we                              • Waived food registration renewal

                                 supporting
                                                                           fees for businesses for the 2020
                                                                           calendar year.

                                 local businesses?                       • Surveyed more than 10,000
                                                                           Moreland businesses to develop a
                                 We are constantly working with            tailored response package.
                                 our community during these
                                                                         • Temporarily stopped collecting
                                 quickly changing times.                   overdue rates and charges during
                                                                           the period of the COVID-19
                                   So far we have:                         pandemic and many other rates.
                                                                           Find out about other ways we’re

Helping Moreland                                                           helping ratepayers who are
                                                                           experiencing financial hardship via
businesses during                                                          moreland.vic.gov.au

                                                                         • Continued to provide up-to-date
the pandemic                                                               information, advice and opportunities
                                                                           for Moreland businesses through
Many local businesses –                                                    businessmoreland.com.au
which have always made                                                    Facebook businessmoreland
Moreland thrive – are                                                     Instagram @businessmoreland

struggling because of the                                                • Are you having trouble getting
pandemic. We assure you                                                    assistance? Please contact us at
we’re working hard to find                                                 business@moreland.vic.gov.au.

ways to help local businesses                                             We are continuing to work on new
                                                                          support programs and services to
during the pandemic.                                                      assist you during this difficult time.

                                How can YOU
                                help your loved
                                local businesses?
                                We know that a little bit of extra
                                help can make a big difference. It has
                                                                            See Small Business Victoria
                                never been a more important time
                                to shop at local businesses, either            at business.vic.gov.au
                                online or in person (where safe):             for a range of other tools,
                                Buy gift vouchers                              programs and grants to
                                They can help give financial support         help your business during
                                to small businesses immediately.
                                                                             the COVID-19 pandemic.
                                Purchase merchandise
                                Such as t-shirts, cookbooks, posters
                                – from your local artist, writer or            We’re here for you too,
                                musician to show your support.
                                                                                so call us on 13 22 15
                                Order takeaway                              or visit business.vic.gov.au
                                Instead of ordering via delivery
                                service apps, call your local business
                                and order directly.

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