Bournemouth Town Centre BID Minutes of the AGM 2018

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Bournemouth Town Centre BID
                                Minutes of the AGM 2018
                             Held 6.00 – 7.00pm, 14 November 2018,
                                      Bournemouth Library

Attendees (in alphabetical order of business):

 Contact Name                                    Business Name
 Mike Hawkyard                                   Amuzo
 Andy Duck                                       Avenue Centre
 Sophie Ricketts                                 Bournemouth Council
 Cllr David Smith                                Bournemouth Council
 Mark Cater                                      Bournemouth Pizza
 Kerry Homer                                     Cath Kidston
 Zoe Bradley                                     Citizens Advice Bureau
 Stephen Madden                                  Dancing Moose
 Edward Hila                                     Del Marco
 Darren Peach                                    Keith Jones Bookshop
 Steliyan Bocher                                 Meet and Sip
 Lyn Turnbull                                    Mexigo
 Ian Saul                                        Naked Coffee
 Roger Clark                                     Oakshade Developments
 Kevin Horan                                     Oasis Fun
 John Adams                                      Ojo Rojo / Smokin Aces
 Helen Cookson                                   Organix
 Martin Davies                                   Rawlins Davy
 Ian Legg                                        Schofields
 Gareth Hensby                                   Schofields
 Rachel Henly                                    Specsavers
 Paul Kinvig                                     Town Centre BID
 Clare Rhodes                                    Town Centre BID
 Oddny Edwards                                   Town Centre BID
 Bob Carter                                      Town Centre BID
 Jackie Arnold                                   Town Centre BID
 Mario Andrews                                   Town Centre BID
 Helen Taylor                                    Town Centre BID
 Colin Haynes                                    Town Centre BID
 Kelly Amos                                      Vitality
 Jamie Watson                                    Walkabout
 Sherilyn Watson                                 Walkabout
 Simon Newport                                   Yellow Buses
 Mei Pan                                         Yobu

1. Introduction

Martin Davies, Chair of the BID, opened the meeting by welcoming the attendees and thanking them
for coming.

2. Apologies:
Tony Brown (Beales)
Bill Cotton (Bournemouth Council)
Stefan Krause (Coastal BID)
Richard Furber (Solutions Inc)
Bill Parker (Ameriscot)
David Squire (Yellow Buses)
John Beesley (Bournemouth Council)
Kieran Birch (The Gym Group)
Nigel Hedges (Bourne Engraving)
Marsha Brown (Christopher Creeke)
Ally Tanswell (Westover Gallery)

3. Minutes of the 2017 AGM:

Minutes were circulated. There were no outstanding matters requiring action. It was resolved that
the minutes be accepted.
     Proposer – Andy Duck
     Seconder – Martin Davies

4. Review of 2017-18:

Paul Kinvig, Chief Operating Officer of the Town Centre BID, covered the activities of the BID
company for the 2017-18 period.

The priorities of the BID, as per the Business Plan voted for in 2017, are as follows:
     Marketing & Promotion
     Events & Festivals
     Safe & Secure
     Clean & Green

Marketing & Promotion

The BID has developed a new logo, in response to often being mistaken for the local council. The BID
has positioned itself as a critical friend of the council, with some very positive results from working
together with them.

The BID runs the ‘Make It Bournemouth’ social media channels, with over 10K likes on Facebook and
a post reach of up to 65K, and 7.5K followers on Twitter.

The ‘Make It Bournemouth’ website contains listings of all levy paying businesses and can be used by
levy payers to promote their offers and in-store events.

The BID has been working to raise the profile of Bournemouth town centre with local and regional
PR, with an estimated 356K views in the last 4 months alone.

Events & Festivals

The BID has supported several events in 2017-18:

The biggest event the BID has been working on is Christmas Tree Wonderland, alongside Coastal BID
and Bournemouth Council. This launches on Friday 16 November 2018 alongside a much improved
free parking offer, with 35 days of free parking available this year compared to 8 days last year,
including free parking on the launch and on Black Friday.
The Metropole Market continued in 2018, attracting over 100K visitors to Lansdowne and winning a
National Award (ATCM Awards 2018 – Best Event).

The One World By The Sea Festival took place in October, with a variety of events including a one-
day family event taking place in the Triangle.

Circus Folly, a brand new event for Horseshoe Common, took place in 2018, with plans for a larger
carnival event in 2019.

Slide Bournemouth was introduced to the Richmond Hill area in summer 2018, returning in June
2019.

The Parry 100 Festival took place in Westover Road, with Westover Road and Gervis Place
businesses invited to appear in the programme.

Safe & Secure

The Town Centre Ranger team patrol the town 7 days a week, dealing with enquiries and helping to
keep the town feeling safe.

They have recovered 16K worth of stock for town centre businesses by monitoring and reporting
shoplifting and liaising with town centre cameras and police.

They have also administered first aid in 49 cases, one of which saved the person’s life.

The BID directly funds the management of the Night Time Economy, sits on the Townwatch
committee and is involved with the Purple Flag Accreditation.

Clean & Green

The BID has employed a rapid response cleaner to help keep Bournemouth’s streets clean and tidy.

Over 2,000 extra bags of rubbish have been cleared from the BID streets, with nearly 450 needles
recovered and responsibly disposed of, and 10 major clean up areas, including the Glen Fern car park
after travellers camped there, Lansdowne Place and the Triangle.

The BID is now employing a second cleaner to assist with this job due to the positive response.

The BID also funded additional bins throughout the town, and worked with the local authority over
the summer to increase litter picking and cleaning provision.

The BID has also provided the first window vinyls for the vacant M&S property, with other properties
lined up, including Westover Road. Work is ongoing with levy payers to decide what message they
want on the vinyls.

The BID held a Big Bournemouth Clean Up event, working with volunteers and businesses to tidy up
the town centre and restore pride.

In addition:

The BID has instigated the set up of several ‘Quarter’ Groups within the town centre in order to
facilitate communication in the various areas and help channel the BID’s activities: the Lansdowne
Quarter, the Triangle Quarter, the Westover Quarter, the Horseshoe Quarter & the Richmond
Quarter. The Quarter Groups also validate funding applications for events in their area.
The BID has run a sequence of free business seminars during 2018, on GDPR, Customer Service
Masterclass, Motivating Your Team, Stress & Mental Health in the Workplace, Marketing on a
Budget, Anti-Social Behaviour, Networking and how to Make the Most of Christmas.

The BID sends out fortnightly email newsletters to levy payers. Paul urged levy payers to sign up to
receive these in order to stay aware of the BID’s activities.

Bournemouth footfall continues to buck local and national trends, being 13% up on the previous
year, compared to other coastal towns (-4.5%), the South West (-3.4%) and the UK (-2.5%). This is
the third consecutive year of growth.

5. Presentation of the Annual Report and Accounts for 2017-18:

The Chair thanked Schofields for preparing the annual report and accounts, copies of which were
circulated to all members of the company, and Schofields for looking after the BID’s day-to-day
accounting needs over the last year.

It was resolved that the Annual Report and Accounts for 2017-18 be adopted.
      Proposer – Mike Hawkyard
      Seconder – Kerry Homer

6. Appointment of Auditors for 2017-18:

It was resolved that Schofields Chartered Accountants be appointed as auditors for the year 2018-19
      Proposer – Andy Duck
      Seconder – Rod Cake

7. Articles of Association:

It was resolved that the Articles of Association which were sent out with the Notice of Meeting be
adopted.
     Proposer – Andy Duck
     Seconder – Kerry Homer

8. Appointment of a new Board of Directors

The Chair explained that as per the Town Centre BID’s Articles of Association, it is agreed that one
third of the directors stand down each year to allow new members of the company the chance to
put themselves forward. Five directors have stood down and their spaces have become available.
However, as the BID’s business plan makes allowance for up to 19 directors in total, further spaces
are also available.

The Chair explained that the position of board director is voluntary, and involves attending
approximately 6 board meetings per year, plus sub-group meetings as required.

  Contact name                Business name                        category                    status
  Alan Dove                   Student’s Union & Chair Townwatch    Night Time Economy
                                                                                                 2
  Bill Cotton                 Bournemouth Council                  Local Authority
                                                                                                 2
  Cllr David Smith            Bournemouth Council                  Local Authority               2
Kerry Homer                Cath Kidston                                       Major Multiple Retail              2
  Ally Tanswell              Westover Gallery                                   Independent Retail                 2
  Lynda Turnbull             Mexigo                                             Lansdowne                          3
  Marsha Brown               Wetherspoons                                       Night Time Economy                 3
  Rod Cake                   Sharkeys Sports Bar                                Independent Retail                 3
  Nathaniel Rendell          Consortium                                         Independent Retail                 3
  Anthony Duck               Avenue Centre                                      Major Multiple Retail              3
  Martin Davies              Rawlins Davy                                       Office Sector                      3
  Anthony Brown              Beales                                             Major Multiple Retail              3
  Helen Cookson              Organix                                            Office Sector                      3
  Mike Hawkyard              Amuzo                                              Other                              3
  Rachel Woodward-Carrick    BU International College                           Other
                                                                                                                   3
  David Squire               Yellow Buses                                       Other                              4
  Ian Saul                   Naked Coffee                                       Food & Drink                       4
                                                     Key
                             Standing down at this year's AGM and not standing for re-election
                  1
                             Standing down at this year's AGM and allowing their names to go forward for re-election
                  2
                             Continuing current position as Director on the board
                  3
                             Applying to become a Director at this year's AGM
                  4

All directors who stand down are entitled to put themselves forward for re-election.

The directors standing down and offering themselves for re-election are:
     Alan Dove (Bournemouth University)
     Bill Cotton (Bournemouth Council)
     Cllr David Smith (Bournemouth Council)
     Kerry Homer (Cath Kidston)
     Ally Tanswell (Westover Gallery)

In addition the BID has received nominations from David Squire (Yellow Buses) and Ian Saul (Naked
Coffee)

The Chair confirmed that no other properly presented nominations had been received in the course
of the evening. As such, there was no requirement to hold a formal ballot.

It was resolved that Alan Dove, Bill Cotton, David Smith, Kerry Homer and Ally Tanswell be re-
appointed as directors of the company.
      Proposer – Mike Hawkyard
      Seconder – Rod Cake

It was resolved that David Squire be appointed as a director of the company.
     Proposer – Kerry Homer
     Seconder – David Smith

It was resolved that Ian Saul be appointed as a director of the company.
     Proposer – Lyn Turnbull
     Seconder – Rod Cake

The Chair welcomed the new and returning directors and thanked all of the directors for giving up
their time and expertise free of charge.
The Chair closed the formal part of the AGM at this point to allow non-members to participate and
ask any questions.

9. Looking forward to 2019 and beyond:

Paul Kinvig stressed the need to focus on the four categories that were voted in by the levy payers:
Marketing & Promotion, Events & Festivals, Safe & Secure, Clean & Green. There are some exciting
event ideas in the pipeline, including a Style Weekend, Sports and Hypercar Show, revamped Food
Festival and augmented reality trails. The BID will continue to work with the council and police to
address the challenge of low level ASB, homelessness and begging.

Paul urged levy payers to get involved with their local Quarter Group, and to check that someone in
their organisation is receiving the regular BID updates.

Paul introduced Oddny, the new Town Centre BID Business Liaison Officer, who will be visiting
businesses to talk about the help and support the BID can offer and increase communication
between the BID and businesses.

The next printed newsletter will be coming out to all levy paying businesses in early 2019.

The Chair thanked the team of Town Rangers, Ricky Smith, the Clean & Green operator, the board of
directors and the professional team of Paul Kinvig, Clare Rhodes, Bob Carter and Oddny Edwards.
Paul Kinvig echoed this and added his thanks to Martin Davies.

10. Questions:

The Chair invited questions & comments from the members and non-members present:

       Darren Peach asked whether gardening is part of the Clean & Green remit, as there is a
        patch of land adjoining his business which is in a bad state of repair. Martin Davies advised
        the BID cannot take on jobs that sit with the local authority - however, the BID can lobby
        them for action.

10. AOB:

The Chair thanked all those who had come along.
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