Community Services Bulletin September 2020 - Gore District Council

Page created by Sidney Marshall
 
CONTINUE READING
Community Services Bulletin September 2020 - Gore District Council
Community
Services Bulletin
September 2020
Community Services Bulletin September 2020 - Gore District Council
COMMUNITY SERVICES BULLETIN

SEPTEMBER 2020

1.   REPORT FROM PARKS AND RECREATION MANAGER (Ian Soper)

     General operations
     Spring is now with us. Weather patterns are now typical of a wet spring adding in
     southerly blasts and equinoctial winds – just as blossoms are in their prime. Staff are
     juggling workload between unfavourable weather systems.

     While mowing operations are in full swing, staff have had to manage vehicle movements
     on turf areas when ground conditions have been too wet to allow operations to occur
     without leaving wheel-ruts and marks. Growth is ever increasing as the ground
     temperature increases. Most mulching and composting have occurred, and now weeding
     is in full swing.

     Contractors continue to mulch the felled eucalypts at the Hamilton Park landfill site. As
     soon as this job is complete, the contractors will be moving to Henderson Park in Mataura
     for a similar operation.

     The Waikaka Way new route has been determined. The track was closed after February
     flooding when sections of the track were washed out. Contractors are currently pricing
     the work. It is intended to have it reconfigured, graveled, and open by Christmas.

     Projects
     • Regional Places and Places Strategy
            o Discussions with the lead agency, Sport Southland, and consultants continue.
              The document is in the final stages of review, and it is hoped to be able to
              present it to the Council soon.

     •   Depot workshop rebuild
            o This project is now fully complete and operational.
            o Replacement aggregate bins and a covered topsoil bin have also been installed
               in the Depot yard and are also now operational.

     •   Playgrounds
             o The Kids Hub natural play area was officially opened on 21 September. It has
                been a work in progress for a number of years since its inception as part of the
                overall Kids Hub development. A debt of gratitude to the Kids Hub committee,
                which drove and funded the majority of this great new community asset. The
                Council playground inspector was also involved in elements of compliance and
                repurposing a couple of items from disused playground equipment.
Community Services Bulletin September 2020 - Gore District Council
o West Gore playground public consultation is occurring with good engagement
         to date. Staff will be manning the consultation caravan onsite at Sword Street
         playground to liaise on site with the community.
       o Hamilton Park is still awaiting delivery of its new replacement playground
         following the February weather event, which destroyed the existing one.

•   Predator Free 2050 (PF2050)
       o Ongoing dialogue and meetings are being attended. A replacement
           coordinator is currently being recruited for the second year of operation. Work
           continues on the Dolamore Park predator plan.

Community interaction
Interaction with groups, clubs, and organisations over the past month:
    • Sport Southland, consultation and meeting attended.
    • A & P Joint Management Committee, ongoing operational management.
    • Southland Equestrian Park Trust, consultation and meeting.
    • Southland Rhododendron Group, consultation.
    • Gore Garden Club, consultation.
    • Pukerau Cemetery Support Group – multiple consultations, staff meeting onsite.
    • Various sub-contractor contact.
    • Various sports club interaction.
    • Regional Sports Trust meeting attended.
    • Discussion and liaison with various suppliers.

Collegial interaction:
    • Recreation Aotearoa (RA) - Otago Southland Branch, consultation and zoom
       meeting attended.
    • South Island Park Managers Forum – ongoing collegial dialogue.
    • New Zealand Park Agencies Managers Group (PAMG), trading as Park Leaders
       Forum. Governance Group – teleconferences, zoom meetings, and operational
       input.
Community Services Bulletin September 2020 - Gore District Council
Non-financial performance measures
         Percentage of community that are satisfied across the
               range of property and recreation criteria

                                                  94% satisfied
2.   REPORT OF THE LIBRARY MANAGER AUGUST - SEPTEMBER (Lorraine Weston-Webb)

     Gore Library building
     Following the announcement of central government funding of $3 million for the Library
     and community spaces redevelopment in the James Cumming Wing, ‘conversations’ were
     held with residents via the new online engagement platform ‘Let’s Talk Korero Mai’ and
     two facilitated workshops to find out what people would like to see in the redeveloped
     building. This resulted in some good ideas and concerns coming forward and these will
     feed into the design process where appropriate. The next step is for a 2D and 3D design
     plan to be prepared. This will be presented to the Council. If provisional approval is
     granted there will be a second opportunity for public ‘conversation’.

     COVID-19 impact

      Alert Level       Dates              Period length   Effect on library service
      Alert Level 3-4   23 March-16 May    Eight weeks     Libraries were closed

      Alert level 2     18 May-8 June      Three weeks     Libraries reopened with
                                                           reduced hours and services

      Alert Level 1     9 June-11 August   Nine weeks      Libraries were fully operational
                                                           and people enjoyed the return
                                                           to relaxed usage

      Alert Level 2     12 August-21       Six weeks       Libraries were open normal
                        September                          hours with COVID safely
                                                           vigilance. Programmes and
                                                           events were cancelled.

      Alert Level 1     22 September –     Ongoing         Normal hours and programmes
                                                           resumed. Visiting the library
                                                           has been a good option for
                                                           families during the first snowy
                                                           week of the holidays.

     The library’s online presence and additional resources developed during the lockdown
     have been useful for people preferring to stay home during the changing Alert Levels
     this winter.
The New Zealand Libraries Partnership Programme (NZLPP) in response to the COVID-
19 pandemic
The Gore Library is a participant in the New Zealand Libraries Partnership Programme,
managed for the government by The National Library of New Zealand. This programme
provides Gore Libraries with:

   •   Fee waivers for all current library database subscriptions – Ancestry Library
       Edition, Britannica Online and TumbleBooks.
   •   An additional suite of databases – PressReader, Australia/NZ Reference Centre
       Plus and Masterfile Complete.
   •   Aotearoa Peoples Network Kaharoa (APNK) public internet computers and public
       Wi-Fi.

The programme also provides for a new fixed term position until June 2022 to support
the Gore community by enabling an increased level of public library service. This role will
assist with focus areas in:

   •   Digital inclusion, supporting and assisting job seekers and learners
   •   Community engagement, supporting community recovery
   •   Reading for pleasure, supporting wellbeing.

The Council is currently undertaking recruitment to fill this fixed term, full-time Library
Assistant role. Government funding will end on 30 June 2022.

Statistics
Visitor and issue statistics for year end 30 June 2020 were provided in the July Community
Service bulletin. Further statistics may be of interest – these are across both libraries:

 Active members (having borrowed                                                5063
 within the last 24 months)                            42% of the District population
                                            Includes family membership where more
                                                 than one family member uses a card
 Collection size – physical                                                   43,393
 Collection size – eBooks, Audiobooks                                         16,299
 Wi-Fi access                                                                 29,952
 Events                                                                            93
 Event attendees                                                                1169
 Staff FTEs                                                                         7
 Opening hours (normal week)                                                       86

Displays and speaking engagements
Displays have included Bee Awareness Month, Māori Language Week, Mental Health
Week, Rivers and Poetry Month. For Poetry Month, a visit from guest poet Kay McKenzie
Cooke of Dunedin was first postponed due to Level 2 restriction, and then due to severe
snow conditions on 28 September. The library also has a display for the General Election
and Referendum topics.

The Library Manager was invited as guest speaker to the Gore Rotary Club meeting on
10 August, and was interviewed with the Mayor on the local Cave FM radio, on 24 August.

Quiz night
The Library team “Read between the Wines” won the highly coveted annual staff Council
quiz night on 4 September.
2.   REPORT FROM THE COMMUNICATIONS/MARKETING MANAGER (Sonia Gerken)

     Purpose
     This report provides an overview of key communications/marketing activities from mid-
     July to mid-September.

     Projects
     It would be fair to say the Council has a lot of projects out for community engagement
     and/or information. They are:

        •   West Gore playgrounds review – open for submissions until Wednesday 14
            October

        •   Gore Library and community space redevelopment – ideation phase complete,
            draft designs underway

        •   Streets Alive – community workshops and public drop-in sessions finished, online
            forums closed 1 October.

        •   New Gore bridge resource consent application – submissions closed and collated

        •   Gore water treatment plant upgrade

     At the time of writing, the community engagement projects to be launched were:

        •   Gore stormwater separation plan – Elizabeth Street pilot

        •   Gore District Plan review – landscapes

        •   Gore wastewater treatment plant resource consent renewal

     Let’s Talk Kōrero Mai Gore District
     We launched our new online engagement platform on 12 August with four projects. We
     have received excellent public engagement and praise from Bang the Table, the
     company providing the platform.

     The Council has been invited to make a presentation at October’s New Zealand user
     group virtual meeting as the company is keen to showcase what can be achieved by
     a small council with limited resources.
Below is an overview of activity to date

Engagement tools
There are various engagement tools we can use on the site. Here are the analytics for the
two most popular. Please note the ‘surveys’ are submissions.
Let’s Talk Gore District : Summary Report for 12 August 2020 to 23 September 2020

INFORMATION WIDGET SUMMARY

                          23                15                    2                   1                   2
                         DOCUMENTS         PHOTOS               VIDEOS               FAQS               KEY DATES

 DOCUMENTS                      TOP 3 DOCUMENTS BASED ON DOWNLOADS

    23       Documents
                                             57                                     48                                  38
                                          Downloads                              Downloads                            Downloads
   114       Visitors
                                 Gore District Council Public         Assessment of Environmental                Gore District Council

   400       Downloads                   Notice.pdf                          Effects.pdf                        Application Submission
                                                                                                                       Form.pdf

 PHOTOS                         TOP 3 PHOTOS BASED ON VIEWS

    15       Photos
                                             17                                     11                                   8
                                            Views                                   Views                               Views
    24       Visitors
                                     Devonport Library.jpg                Johnsonville Library stairs          View looking down at the

    99       Views                                                       serving as a hang out zone              Johnsonville Library

 VIDEOS                         TOP 3 VIDEOS BASED ON VIEWS

        2    Videos
                                             54                                     26
                                            Views                                   Views
    73       Visitors
                                A flyover of the existing James          Hear what locals love about

    80       Views                      Cumming Wing                                Gore

 FAQS                           TOP 3 FAQS BASED ON VIEWS

        1    Faqs
                                             53
                                            Views
    50       Visitors
                                 Gore Library and Community

    53       Views                 Space Redevelopment

 KEY DATES                      TOP 3 KEY DATES BASED ON VIEWS

        2    Key Dates
                                             13                                      0
                                            Views                                   Views
    12       Visitors
                                Streets Alive - Shaping Gore's            West Gore Playgrounds

    13       Views                          Future                               Review
The forum topics are the six themes to have come out of workshops for Streets Alive. x
They are:

• Creative street spaces – art, seating, planting, fountains, lighting
• Signage and wayfinding
• Consideration of a pedestrianised hub
• Improvements to ease congestion and enhance safety
• Opportunities for safer road crossings
• Connecting spaces and places to improve access for everyone.

Digital engagement
We continue to grow our digital connection with customers. The Council’s corporate
Facebook page has 6600 followers. Followers are people who have opted-in to “follow” our
profile or page, meaning they will receive our updates in their timeline.

It is heartening to see our followers growing, as the importance of developing an audience
in ‘peace time’ to ensure there’s a high level of reach in the community during an
emergency is critical to emergency management communications. As was shown in the
February floods, most people turned to our Facebook page for information.

Our most popular posts were:

      31 August – fire at the old Mataura paper mill reached 22,100 people

      1 September – street closure notice for COVID-19 testing reached 15,300 people

      14 September – name our conversation caravan reached 6,300 people

Antenno is also proving popular, with 1562 downloads. We are looking at
another promotional campaign when the Southland District Council launches its
Antenno app. Many of our residents may own property or have family in the SDC
catchment, so Antenno will be a great way for them to receive information from both
Councils.
VISITOR INSIGHTS REPORT

                                                           MILFORD SOUND
                                                                       QUEENSTOWN

                                                             TE ANAU
                                                                                 DUNEDIN

                                                                     GORE

                                                      INVERCARGILL

                                                                         THE CATLINS
                                                               .
                                                                   STEWART IS

                          Tourism/Gore Visitor Centre Senior Consultant Renatta Hardy
SUMMARY
                                                                                  ‘Heart of
 The latest report is that holiday travel between Australia and
                                                                                 Southland’
  New Zealand is highly unlikely to be open until at least early 2021.

 With the trans-Tasman travel bubble postponed, our primary
  source of income for our fishing tourism businesses is out for
  this fishing season. There is an accumulated demand domestically and internationally,
  and once the borders open, we should see a strong return of regular tourists.

VISITOR CENTRE STATS
 The Gore Visitor Centre continue to see the impact of COVID-19 on visitor numbers and sales.

 For the period January 2020 to August 2020 the total number of visitors was 25,838, which is
  down 20% on the same period last year.

SALES (Jul - Sep 2020/2019)
 The centre’s gross income for the Q3 2020 was $10,122, which is down 45% on the same
  period last year.

Gore Visitor Centre Visitor Numbers (Jan-Aug) month-on-month Comparison
              Gore Visitor Centre Visitor Numbers (Jan-Dec) MoM Comparison
8 00 0                           2018                 2019               2020
7 00 0

 6 00 0

 5 00 0

 4 00 0

  3 00 0

  2 00 0

   1 00 0

          0
                 Jan
                       Fe b
                               M ar
                                          Ap r
                                                     M ay
                                                                 Jun
                                                                           Jul
                                                                                       Au g
TOURISM DISTRICT INSIGHTS YE JULY 2020 MRTE’S
 International visitor spend down 14.6% to $7 million
                                                                        Top 5 International Markets
 Domestic visitor spend down -11.55% to $60 million
                                                                        1. Australia (up 3.15%)
 Total spend down 11.9% to $67 million
                                                                        2. USA (down 20.0%)
                                                                        3. UK (down 13.0%)
                                                                        4. Germany (up 14.6%)
                                                                        5. China (down 79.2%)

                                                                       Visitor market YE July 2020
                                                                                    International

                                                                                    11.6%

                                                                         Domestic
                                                                          88.3%

MARKETVIEW INSIGHTS (Trial)
Great South has a new subscription with Marketview – data insights are based on the spending and
transactions of BNZ and Paymark – data & trend is varying from MBIE’s Monthly Regional Tourism
Estimates (MRTEs). Marketview data is for direct spend through card use so gives a reasonably
accurate picture.

Great South has invested in the full detailed tool which allows for digging deeper into the data and
also creating hotspots or target areas to monitor.

Quick summary overview below for Southland RTO and Gore township - not the whole Gore District.
Longitudinal data is not available yet.

                                                    Marketview Insights

                                                    According to Marketview the towns with
                                                    strongest domestic market for July are Central
                                                    Otago up 30%, and Dunedin up 25%.

Hotspot: July 2020
Gore township – spend here is $2.87m, up  5.6% for July. Looking into all the available data for
tourism industry wide we see the same pattern as the previous as last month is evident - retail and
food and beverage services are up but other categories are down:
       o accommodation by  14.0%
       o transport and travel by  97.0%
For July period Gore has had some strong spend growth, this is in food/beverage and retail while
transport and travel are down significantly. The hypothesis that the closure of travel agencies, as
well as the cancellation of key events over the past few months, will be key contributors.
VISITOR FEEDBACK/MEDIA ARTICLES
GORE VISITOR CENTRE

MOONSHINE MUSEUM

CURRENT AND UPCOMING PROMOTIONAL INITIATIVES
 Lower South Island – re-Discover Southland                                The New Zealand Motorhome, Caravan & Leisure
                                                                             Show (Hamilton 9 - 11 October 2020) – stand – Gore to
 AA traveler – feature for Southland – Gore                                 feature as most Southern Motorhome friendly town
  including
                                                                            Back Your Backyard - TNZ / Stuff / NZME
 Air New Zealand partnership – TBC
                                                                            Consumer Insights Survey – mid November

MEDIA ARTICLES/MEDIA
The spotlight was on the Gore District in the New Zealand Motor Caravan Association (NZMCA) magazine this month.

Sources: Total Spend in NZD Figures for Year End July 2020 MRTE’s (Monthly Regional Tourism Estimates) | Vend GoreNZ Shop Jun-Sep 2020 | MarketView July 2020
You can also read