COMMERCE COMMITTEE 2015/16 Annual Review of the Ministry of Business, Innovation and Employment Questions 1 - 102 December 2016 - NZ Parliament
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COMMERCE COMMITTEE 2015/16 Annual Review of the Ministry of Business, Innovation and Employment Questions 1 – 102 December 2016 1
The Ministry has provided responses for the period since its formation on 1 July 2012 where possible. It has analysed a large amount of data to respond to the Committee’s questions in the time available. Where we do not collect the data in a way consistent with the form of the question we have answered to the extent that we can. RESTRUCTURING/REVIEWS Question 1 What restructuring occurred during 2015/16 and each of the previous four financial years? Please provide copies of any evaluations carried out prior to restructuring, and details of the structural change; the objective of restructuring; staff increases or reductions as a result; and all costs associated with the change including costs of redundancy. Please refer to the responses to questions 11 and 12 in the Minister for Economic Development’s responses to the 2016 Estimates Examination questions at: https://www.parliament.nz/resource/Minister for Economic Development Estimates Examination responses 2016. Question 2 Was any work conducted around mergers with other agencies in the 2015/16 year? If so, for each such project, what agencies were being considered for mergers? Please refer to the responses to questions 11 and 12 in the Minister for Economic Development’s responses to the 2016 Estimates Examination questions at: https://www.parliament.nz/resource/Minister for Economic Development Estimates Examination responses 2016 for information relating to the move of the Government Property Group and Standards New Zealand into the Ministry, the transfer of some responsibilities from the Canterbury Earthquake Recovery Authority (CERA), and the establishment of the Computer Emergency Response Team (CERT). Please also refer to the response to question 6 below. Question 3 Was any re-branding undertaken in the 2015/16 financial year? If so, what did the rebranding involve, how much was spent on rebranding, why was it undertaken, and was it carried out internally or externally? What rebranding was carried out in each of the previous four financial years? The Ministry did not undertake any rebranding in 2015/16 or the previous two years. The Ministry undertook re-branding in 2012/13, when its brand was developed internally at a total cost of $6,887. Question 4 Are any inquiries or investigations currently being undertaken into performance by any external agency? If so, please provide the following details: - The body conducting the inquiry/investigation - The reason for the inquiry/investigation - The expected completion date 2
The Performance Improvement Framework (PIF) Follow-up Review of the Ministry is currently underway. This follow-up PIF Review will consider the Ministry’s direction of travel since the 2014 PIF. The reviewers are expected to report back to the Chief Executive with initial findings in November 2016, with publication to follow in 2017. The Office of the Auditor General (OAG) is currently undertaking a Performance Audit of some aspects of visa processing. In June 2016 Immigration New Zealand completed a significant business transformation project, which had specific cabinet funded capital of $109million. The OAG is undertaking a performance audit of the management of the change programme associated with the development and delivery of the new technologies, business processes and ways of working; and to ensure that the organisation is on track to achieve the intended outcomes from the change programme. The Audit is expected to be completed by 30 June 2017. BUDGET INITIATIVES Question 5 For each new spending initiative introduced over the last four Budgets (ie, Budget 2012, Budget 2013, Budget 2014, and Budget 2015), what evaluation has been undertaken of its effectiveness during 2015/16 and what were the findings of that initiative? Please provide a copy of the evaluation reports. Where no evaluation has been completed, what provision has been made for an evaluation to occur and what is the timeframe for that evaluation? The Ministry has completed or is undertaking the following evaluations: Evaluation of PreSeed Accelerator Fund outputs (completed in 2014 and planned to be repeated in 2017) Global Impact Visa Evaluation (being scoped − scheduled to begin in 2016/17) Impact of the Financial Markets Conduct Act 2013 (due for completion 2019) Kainga Whenua — Infrastructure grant (Internal evaluation completed April 2014) Mangere Reception Centre evaluation (begun 2014/15, expected completion 2018/19) National Science Challenges (performance framework including evaluation signed off in 2015, evaluations planned for 2018 and 2024) National Strategic Plan for Science in Society: Evaluation of Pilot Initiatives (due for completion in 2016) New Zealand Cycle Trail evaluation (completed in 2016) NZ Screen Production Grant (initial review completed in 2015 and full evaluation planned for 2018) Pathway Student Visa Evaluation (being scoped – scheduled to begin in 2016/17) Weathertight homes financial assistance package (completed and on the web) Workplace Health and Safety (began in 2016). Reports for completed evaluations are available on request. 3
COST AND SERVICE CHANGES Question 6 What new services, functions or outputs have been introduced in the last financial year? Describe these and estimate their cost. Three new services were introduced into the Ministry in 2015/16: 1. Specific functions from the Canterbury Earthquake Recovery Authority (CERA) were transferred to the Ministry on 1 December 2015. The functions relate to: Supporting the residential rebuild in relation to: o Brokering solutions for emerging residential rebuild issues o Monitoring the pace and rate of insurance settlements o The Residential Advisory Service governance and operational delivery of services. Monitoring the procurement of the public sector rebuild including: o Analysing progress of the rebuild o Providing procurement advice and coordination o Informing and engaging with the construction market. The total operating cost of the transferred CERA functions over the next three years is $6.726 million. 2. The Property Management Centre of Expertise, now called the Government Property Group, was transferred on 1 April 2016. Its role is to lead and assist government agencies in meeting the goals set by government for the efficient and effective management of the Crown estate. The total operating cost of the Government Property Group over the next three years is $9.006 million. 3. Standards New Zealand was transferred on 1 March 2016. It is responsible for standards development and assumes responsibility for New Zealand linkages to the international standards community. The total operating cost of Standards NZ over the next three years is $12.426 million. Information on major changes in services, functions or outputs introduced for the 2015/16 financial year can also be found in the Analysis of Significant Trends sections of the Estimate of Appropriations for the year ending 30 June 2016 for each of the Votes administered by the Ministry. Please refer to the Information Supporting the Estimates of Appropriation for the following Votes within the Economic Development and Infrastructure Sector (EDaIS), and Social Development and Housing Sector (SDaHS): Vote Business, Science and Innovation (EDaIS) on pages 25 to 26 (http://www.treasury.govt.nz/budget/2015/estimates/v1/est15-v1-buscin.pdf Vote Labour Market (EDaIS) on pages 198 to 199 (http://www.treasury.govt.nz/budget/2015/estimates/v1/est15-v1-labmar.pdf) Vote Building and Housing (SDaHS) on pages 13 to 14 (http://www.treasury.govt.nz/budget/2015/estimates/v10/est15-v10-buihou.pdf. 4
Question 7 What services, functions or outputs have been cut, reduced, or had funding reprioritised from in the last financial year? Describe the service or function concerned and estimate the cost saving. The Ministry did not cut or curtail services or reprioritise funding in 2015/16. Please refer to the response to question 9 for projects, policies or programmes carried forward from the 2015/16 financial year to the current financial year. Question 8 What programmes or projects, if any, were delayed in the 2015/16 financial year and what was the reason for any delay in delivery or implementation? For information relating to changes in the timing of delays of the Ministry’s outputs please refer to the response to question 9, and the commentaries on Significant Financial Variances in the Ministry’s Annual Report 2015/16 (pages 13 to 67). 5
Question 9 How much funding for specific projects, policies or programmes has been carried forward from the 2015/16 financial year to the current financial year? For each, please provide the following details: - Name of project, policy or programme - Amount of funding brought forward - Amount of funding already spent - Amount of funding originally budgeted for the project - Estimated completion date. The table below shows funding for specific projects, policies or programmes carried forward from the 2015/16 financial year to the current financial year. Name of project, policy or programme Portfolio Funding Funding Amount of Amount of Estimated (IPET – In Principle Expense brought brought funding funding completion Transfer) forward to forward to already spent originally date 2016/17 2017/18 2016/17 – at budgeted for ($000) (S000) 30.8.16 ($000) the project In 2016/17 ($000) Departmental Vote Building and Housing Post Disaster Building Management Programme Building and Housing - IPET 350 - Smarter Homes Website Building and Housing - IPET 120 - Professional Engineering input toward the Resolution of Building and Housing – IPET - 250 60 700 30 June 2018 Canterbury Residential Rebuild Design Uncertainty Vote Business, Science and Innovation Emergency Response System programme Communications 500 - 277 1,250 Ongoing Investment Management System Science and Innovation 1,500 - Regional Growth Programme Economic Development 750 - - Tourism Infrastructure and Regional Development Tourism 400 - Creative Sector Review Commerce and Consumer 500 - Affairs – IPET 6
Name of project, policy or programme Portfolio Funding Funding Amount of Amount of Estimated (IPET – In Principle Expense brought brought funding funding completion Transfer) forward to forward to already spent originally date 2016/17 2017/18 2016/17 – at budgeted for ($000) (S000) 30.8.16 ($000) the project In 2016/17 ($000) Biz.govt.nz website refresh and the Compliance Matters Commerce and Consumer 250 - project Affairs – IPET Regions and Cities Programme Economic Development – 1,900 - IPET Regional Growth Programme (RGP) Economic Development – 1,000 - IPET The Auckland Co-Design Lab Economic Development – 350 - 182 30 June 2017 IPET Better Public Services Seed Fund Economic Development – 1,119 IPET New Zealand International Conference Centre (NZICC) Economic Development – 50 - IPET Minerals and Petroleum Resource allocation processes Energy and Resources – IPET 300 - Information Management System (IMS) Refresh Science and Innovation – IPET 1,000 - Multi National Corporation Science and Innovation – IPET 600 - Science in Society Science and Innovation – IPET 184 - Christchurch Integrated Government Accommodation State Services – IPET 242 - (CIGA) project Vote Labour Market Immigration Global Management System Immigration 5,000 - - Migrant Research Programme Immigration 1,600 - Immigration Global Management System Immigration – IPET 5,000 - Job Fairs Tertiary Education, Skills and 500 - 30 June 2017 Employment – IPET 7
Name of project, policy or programme Portfolio Funding Funding Amount of Amount of Estimated (IPET – In Principle Expense brought brought funding funding completion Transfer) forward to forward to already spent originally date 2016/17 2017/18 2016/17 – at budgeted for ($000) (S000) 30.8.16 ($000) the project In 2016/17 ($000) Departmental Capital Transfer Immigration Global Management System Economic Development 13,278 Refugee Resettlement Facilities (Mangere) Economic Development 19,600 - Vision 2015 Economic Development 28,414 - - Non-Departmental Vote Building & Housing Exploring Feasible Homeownership Initiatives Building and Housing 5,000 - 5,000 30 June 2017 Financial Assistance Package for Weathertight Homes Building and Housing 846 - 846 30 June 2017 Canterbury Earthquakes Building and Housing – IPET 1,650 - - 30 June 2017 Weathertight Services: Guarantee Fee Subsidy Building and Housing – IPET 200 - - 30 June 2017 Vote Business, Science and Innovation Emergency Response System programme Communications 1,013 - 13 - Ongoing Tourism Growth Partnerships Tourism 6,500 - - - Ongoing Major Events Development Fund Economic Development 3,000 4,000 1,590 13,000 Ongoing Saudi Arabia (Al Khalaf) Food Security Project Economic Development 470 - 470 30 June 2017 Australian Synchrotron Science and Innovation 6,517 - - Ongoing Māori Innovation Fund Science and Innovation 1,536 - 0 4,536 Ongoing Maintaining the Quality of the Great Rides Tourism 500 500 0 2,500 Ongoing National Cycleway Fund - Extension Tourism 1,000 - 0 6,600 Ongoing Non-Urban Infrastructure Communications – IPET 1,500 - 15 312 30 June 2019 Saudi Arabia (Al Khalaf) Food Security Project Economic Development - IPET 2,436 - 470 30 June 2017 Grant Recognition Economic Development – 5,465 IPET Major Events Development Fund Economic Development – 767 13,000 Ongoing IPET 8
Name of project, policy or programme Portfolio Funding Funding Amount of Amount of Estimated (IPET – In Principle Expense brought brought funding funding completion Transfer) forward to forward to already spent originally date 2016/17 2017/18 2016/17 – at budgeted for ($000) (S000) 30.8.16 ($000) the project In 2016/17 ($000) Engaging New Zealanders Science and Innovation - IPET 942 1,208 8,849 Ongoing Genomics Research Science and Innovation - IPET 12,084 4,000 Ongoing Repayable Grants start up Science and Innovation - IPET 3,000 1,587 13,996 Ongoing Food Safety Science and Research Centre (FSSRC) Science and Innovation - IPET 1,500 Ongoing National Cycleway Fund -Extension Tourism – IPET 400 6,600 Ongoing Pike River Mine Site Energy and Resources - IPET 1,600 0 l 30 June 2017 Non-Departmental Capital WorkSafe NZ ICT Business Capability and Equipment Workplace Relations and 6,552 - 0 9,552 30 June 2017 Safety Seed Co-Investment Funds Economic Development – 1,859 - 1,655 3,030 30 June 2017 IPET 9
Question 10 How many projects or contracts signed in 2015/16 that were due to be completed in 2015/16 were shelved, curtailed or pushed into out years? For each, what was the project name, what was the total budgeted cost, what is the actual cost to date, what was its purpose and why it was it not completed in 2015/16? Please refer to the response to questions 7, 8 and 9. USER CHARGES Question 11 What user charges were collected in the last financial year and what was the revenue from each of them? How does this compare to the previous financial year? There has been a significant increase in the Ministry’s third party and other revenue from 2014/15 to 2015/16 (see page 101 of the Ministry’s Annual Report 2015/16). Revenue from user charges has increased 10 per cent from 2014/15. The increase is largely driven by an increased demand for immigration visa and entry permits, with a volume increase of 16 per cent from 2014/15 to 2015/16. Revenue from immigration user charges increased by $27.9 million between 2014/15 and 2015/16. The table below shows the revenue from the user charges collected in 2015/16 and 2014/15. Portfolio 2014/15 2015/16 User charge $ $ Commerce and Consumer Affairs Official Assignee Functions Insolvency Act fees 2,688,504 2,894,465 Companies Act liquidation fees 402,145 887,422 Registration and Granting of Intellectual Property Design Act fees 281,600 315,950 Registration and Granting of Intellectual Property Patents Act fees 8,545,337 5,231,795 Trade Marks Act fees 13,958,545 14,866,726 Plant Variety Rights Act fees 411,473 389,413 Registration and Provision of Statutory Information Companies Act fees 10,541,617 10,558,445 Companies Reregistration Act fees 7,226,330 7,835,635 Friendly Societies and Credit Union Act fees 7,481 4,589 Incorporated Societies Act fees 98,374 89,746 Personal Properties Securities Act fees 10,795,007 11,288,289 Retirement Villages Act fees 252,009 227,043 Securities Act fees 1,181,791 1,250,168 Unit Trusts Act fees 1,778 1,956 Motor Vehicle Dealers Act fees 1,403,543 1,394,729 Trading Standards Weights and Measures Act fees 87,901 135,755 10
Portfolio 2014/15 2015/16 User charge $ $ Communications Radio licences - Spectrum licences 7,488,834 7,993,662 Energy Management of the Crown Mineral Estate Crown minerals (minerals) permit fees 3,203,239 2,566,291 Crown minerals (petroleum) permit fees 2,130,284 2,077,065 Housing Building Regulation and Control Building Act determination fees 27,814 22,540 Building Act national multiple-use approval 40,922 48,725 fees Occupational Licensing Building Practitioners Licensing fees 4,670,057 4,848,885 Electricity Act practitioner licensing fees 3,351,070 2,044,143 Residential Tenancy And Unit Title Services Unit Title Act dispute resolution fees 850,162 856,279 Weathertight Services Weathertight Homes Resolution Services 36,445 25,778 Act resolution services fees Weathertight Homes Resolution Services 310,703 (21,008) Act loan guarantee fees Immigration Immigration Services 2,728,759 3,855,714 Immigration Act visa and entry permit fees 175,178,567 201,695,134 Immigration Advisers Licensing Act fees 623,824 877,933 Workplace Relations and Safety Employment Relations Authority fees 156,229 78,119 11
PROPERTY/CAPITAL WORKS Question 12 How much funding was allocated to capital works in the last financial year? How does this figure compare to that allocated and that spent in the previous four financial years? The funding allocated to capital works by the Ministry was $114.67 million in 2015/16. This included $88.7 million investment in information technology, of which $44.9 million was invested in Immigration NZ’s Vision 2015 programme and enhancement work stream. The table below shows the funding allocated to capital works for the last four years. Year 2015/16 2014/15 2013/14 2012/13 Funding allocated 114.67 119.15 127.671 61.274 $ million Question 13 What land, building, and other assets were sold in 2015/16? What processes were undertaken for the disposal of these assets and how much did they sell for? How does that compare to each of the previous four financial years? The following assets were sold by the Ministry in 2015/16, 2014/15, 2013/14 and 2012/13: 2015/16 2014/15 2013/14 2012/13 23 motor vehicles sold - 17 motor vehicles sold - 104 motor vehicles sold – 10 motor vehicles* $102,441 $82,478 $701,080 Office equipment* Surplus furniture and Office equipment office equipment (former Transfer of assets to Wellington buildings Transfer of assets to Callaghan Innovation (not $130,000; offshore WorkSafe NZ (not sold) sold) refurbishments $610) *Figures not available from legacy financial systems. The Ministry’s Fixed Asset Policy dictates the process for disposing of assets. It states that assets may be disposed of if they no longer meet the needs of the Ministry. Assets should be disposed of in the most efficient and equitable way after satisfying all policy conditions. The goal being to maximise the net proceeds by the use of the most appropriate sale channel such as: requesting prices from multiple purchasers advertised tender public auction. Question 14 How much floor space does your department, agency or organisation lease and what is the annual cost per square metre and total cost in each building of those leases? How does this compare with each of the previous four financial years? Please refer to Appendix 1. 12
Question 15 Were any of your offices relocated in 2015/16? In each case please provide where did the office move from and to, a breakdown of the cost of relocating, the amount of any saving or increase in rent paid resulting from the move, the floor space of the original and new office, and the reason for the relocation. Please also provide these details for each of the previous four financial years. The relocation of Ministry offices over the last two years reflects the process of consolidating of the Ministry’s floor space in New Zealand. These changes have been carried out to enable more efficient and effective delivery of services. The consolidation of the Ministry’s head office functions at 15 Stout Street, and the configuration of investment in the fit out, will deliver significant taxpayer savings of $40 to $50 million over the next 20 years.The table below shows the offices relocated by the Ministry in 2013/14, 2014/15 and 2015/16. There were no office relocations in 2012/13. Date Office Floor New location Floor space Reason Saving Relocation space m² m² cost $ July 2013 Level 4, 99 208.6 56 The Terrace, No Absorbed into existing rented office space at no extra rental Yes 25,000 Customhouse Wellington additional cost Quay, floor space Wellington October 36 Monroe 218.81 19 Bower 875.00 Absorbed into existing rented office space at no extra rental Yes 108,000 2013 Street, Napier Street, Napier cost February 110 Wrights 61.56 Level 2, 10 417.00 Porta cabins were used as mediation rooms and the other No 151,279 2014 Road (porta Nelson Street, as a staff toilet block cabins), Christchurch Christchurch August- 86 5110.30 15 Stout Street, 20,709.00 Relocation to new National Office and Project Central Yes 16,784,622 September Customhouse 10,118.00 Wellington 2,312.81 2014 Quay, 909.20 110 Wellington 13,178.46 Featherston 56 The 1,577.60 Street, Terrace, Wellington Wellington 60 The Terrace, Wellington 33 Bowen Street, 13
Date Office Floor New location Floor space Reason Saving Relocation space m² m² cost $ Wellington G & Lvl 1, 205 Victoria Street, Wellington August- included in Included 14 Hartham 181.78 Immigration Compliance - not in scope with other moves n/a 51,244 September above in above Place, Porirua due to special requirements. 2014 September Part Level 10, 720.90 135 Victoria 545.13 Relocation back to permanent office after temporary Yes 8,319 2014 56 The Street, relocation due to earthquake strengthening in original Terrace, Wellington building Wellington September 135 Victoria 545.13 Level 19, 56 1,201.50 Temporary relocation (11 months) due to earthquake No 15,000 2014 Street, The Terrace, strengthening in original building. WorkSafe took up half Wellington Wellington the space November 33 Kings 350.00 n/a n/a WorkSafe NZ staff locating to new WorkSafe offices n/a WorkSafe NZ so 2014 Crescent, not a cost to the Lower Hutt Ministry March 2015 355 Riccarton 125.00 51 Victoria 541.67 End of lease and more suitable premises (51 Victoria St, No See response to Road, Street, Christchurch) question 16 Christchurch Christchurch April 2015 85 The 841.72 Level 1, 205 704.00 Purpose built Mediation Suites and Insolvency Service (level Yes See response to Terrace, Victoria Street, 1, 205 Victoria Street, Wellington question 16 Wellington Wellington May 2015 NZ Embassy, 131.80 NZ Embassy, 131.80 Two year temporary relocation of NZ Embassy, Moscow. No 340,4651 Moscow Moscow Led by MFAT June 2015 API Tower, lvl 187.10 Emirates 143.60 Co-location with NZTE. Led by NZTE No 475,715 15 Sheikh Tower, Sheikh Zayed Road, Zayed Road, Dubai Dubai December Manila 196.9 Manila, Zuellig 196.9 Relocation to collocate with MFAT No 446,367 2015 Building, Makati Avenue Corner Paseo de Roxas 14
Question 16 How much was spent on each renovation, refurbishment or redecoration project in offices or buildings of the department, agency or organisation that cost more than $5,000 in the 2015/16 financial year? For each, please provide the following details: a. A description of the renovation carried out b. Location of the project c. Name of provider(s) or manufacturer(s) d. Type of product or service generally provided by the above e. Cost of the project f. Completion date g. Whether tenders were invited, if so, how many were received h. List separately any single item of furniture or fixture worth more than $2,500 with its cost. The table below sets out the refurbishment projects completed by the Ministry in 2015/16. Details Location Name of provider Type of Cost Completion Tenders Furniture product/service $ date Office refit Beijing Shenglejia Redecoration 266,485 July 2015 Yes - two N/A Decoration Design Co Ltd Replacement desks 39 Paramount Vidak Minor re-desking 47,173 Aug 2015 In accordance with All of N/A and cabling Drive, Datacom Government procurement Henderson DW Dentice Re-desking 280 Queen Vidak Expansion of 39,677 Feb 2016 In accordance with All of N/A Street, DW Dentice teams, with Government procurement Auckland Datacom desking and furniture required (plus IT set up) 15
Question 17 What offices were closed in 2015/16 and how much is the closure of each office expected to cost or save? What offices were closed in each of the previous four financial years? The closure of Ministry offices over the last two years reflects the process of consolidating the Ministry’s floor space in New Zealand and changes associated with Immigration NZ’s Vision 2015. These changes have been carried out to enable more efficient and effective delivery of services to businesses and customers. The table below shows the Ministry offices that were closed in 2015/16 and previous years. Year Business group Location Annual cost saving $ 2013/14 Immigration NZ Sydney office 935,000 2013/14 Work Safe 70 Victoria Avenue, Invercargill 31,920 2013/14 Work Safe 77 Sophia Street, Timaru 24,875 2013/14 Mixed 86 Customhouse Quay, Wellington 1,330,364 2013/14 Mixed Liu Hua Road, Guangzhou, China 1,920 2014/15 Immigration NZ Level 3, 1 Bond Street, Dunedin 52,808 2014/15 Market Services Wicksteed Street, Wanganui 7,200 2014/15 Market Services Level 3, 41 Shortland Street 381,000 2014/15 Corporate Services 34 Shortland Street, Auckland 178,751 2014/15 Immigration NZ 533 Anglesea Street, Hamilton 103,988 2014/15 Work Safe and Market 1131-1143 Arawa Street, Rotorua 125,581 Services 2014/15 Immigration NZ 2425 Olympic Boulevard, Los Angeles, 62,193 USA Question 18 What offices did your department, agency or organisation open in 2015/16 and how much is the opening of each office expected to cost or save? What offices were opened in each of the previous four financial years? The Ministry opened the following offices locations in 2015/16 and in previous years. Year Business group Location Annual cost $ 2015/16 Market Services 160 Lambton Quay, Wellington 273,320 2014/15 Immigration NZ 385 Tianhe Road, Guangzhou, 6,413 China 16
Question 19 How many regional offices or offices other than your department, agency or organisation’s head office, reduced their opening hours during the 2015/16 financial year listed by opening hours, date of change, and location? No offices have reduced their opening hours. Question 20 How many vehicles did your department, agency or organisation own during the 2015/16 financial year and to what office are each of these vehicles assigned by vehicle year and vehicle model? How many were owned during each of the previous four financial years and to what office are each of these vehicles assigned by vehicle year and vehicle model? Please refer to Appendix 2. Question 21 What is the total amount spent on purchasing vehicles during the 2015/16 financial year and to what office are each of these vehicles assigned by vehicle year and vehicle model? How much was spent during each of the previous four financial years and to what office are each of these vehicles assigned by vehicle year and vehicle model? The table below contains the details of a vehicle purchased by the Ministry in 2015/16. Model Year of Location Cost manufacture $ Ford Ranger XLT Utility 2016 Napier/Central North Island region 45,003 In 2013/14 the Ministry purchased 51 vehicles at a total cost of $1,299,441; an average cost of $25,480 per vehicle and in 2014/15 two vehicles were purchased at a total cost of $89,170; an average cost of $44,585 per vehicle. The type of vehicles purchased in 2014/15 and 2015/16 are required to allow the Ministry’s Official Assignee Compliance Unit to drive onto properties to seize and tow stolen property, and to drive onto farms vested in the Official Assignee. Question 22 Were any labour and/or contractor costs been capitalised into capital project costs during the 2015/16 financial year, if so, for each project what is the breakdown by project of labour vs non labour costs? Please refer to Appendix 3. 17
ICT Question 23 Does your department, agency or organisation have a policy about the use of personal email accounts (e.g. Gmail accounts) in the workplace; if so, what policies are in place and do those policies include a prohibition on the use of such accounts for official government business? How many breaches of any such policy during the last financial year were reported and how does this compare to each of the previous four financial years? The Ministry has an ICT Acceptable Use Policy that ensures that all the Ministry’s data, information and technology is used in the correct way and for the appropriate reason. Limited personal use is acceptable provided that it does not: unduly impact productivity threaten the security of the Ministry’s ICT environment negatively impact system performance and cost. The Ministry also has an Employee Security Responsibilities policy statement that supports its Security Policy. The policy statement specifically prohibits sending the Ministry’s official information to personal email accounts. There were no reported breaches of this specific aspect of the policy in 2015/16. Question 24 What IT projects, if any, were shelved or curtailed in the 2015/16 year and how much will have been spent on each project before it is shelved or curtailed? The following IT projects were discontinued in 2015/16. Name of project Amount spent $ HR Transformation Programme – Human Resources Information System 1,805,035 Performance Hub Phase 2 57,790 Question 25 What IT projects, if any, were completed or under way in the 2015/16 year? For each, please provide the following details: - Name of project - Initial estimated budget - Initial estimated time frame - Start date - Completion date or estimated completion date. - Total cost at completion or estimated total cost at completion. Please refer to Appendix 4. 18
Question 26 How much was spent for software licensing fees in the 2015/16 financial year and how does this compare with spending in each of the previous four financial years? The following amounts were spent on software licensing fees from 2012/13 to 2015/16. The cost of software licences is increasing in line with the provision of more services online by the Ministry. 2012/13 2013/14 2014/15 2015/16 $ $ $ $ Software licence fees 5,806,937 6,110,149 6,387,475 7,957,106 Question 27 How many websites did your department, agency or organisation run in 2015/16 and for each, what is it called, what is its URL, when was it established, what is its purpose and what is the annual cost of operating it? Please refer to Appendix 5. Question 28 How many data security issues were identified in the 2015/16 and how many data security issues were there in each of the previous four financial years? If there were breaches, what were they and what are the titles of any reports into them? The Ministry implemented a central Security and Privacy Event Reporting System in April 2014. Fifteen data security issues were reported in 2014/15. The titles of the reports were Case #9, Case #42, Case #48, Case #56, Case #58, Case #61, Case #63, Case #133, Case #143, Case #177, Case #203, Case #225, Case #231, Case #245, and Case #314. A further 19 data security issues were reported in 2015/2016. The titles of the reports were Case #275, Case #299, Case #301, Case #322, Case #340, Case #351, Case #370, Case #381, Case #382, Case #387, Case #437, Case #446, Case #465, Case #552 and Case #560, Case #574, Case #575, Case #588, Case #591. Question 29 How many laptop computers, tablet computers and hard drives, if any, provided or paid for by did the Department, agency or organisation have been lost or gone missing in the 2015/16 financial year; and how many of these were returned to or found by did the Department, agency or organisation if any? How many were lost or missing and how many subsequently returned or found in each of the previous four financial years? Four laptop devices were reported lost or missing by the Ministry staff in 2015/16. Two of those laptop devices were returned or found. The Ministry identified no risks relating to these losses to the security of its information systems. 19
REPORTS, PLANNING, AND EVALUATION Question 30 Please provide a list of all reports that were prepared in 2015/16 relating to: baseline update (if applicable) value for money savings identified. The following reports were prepared: 2015 October Baseline Update (OBU) reports for: Vote Business, Science and Innovation (consisting of Commerce and Consumer Affairs, Communications, Economic Development, Energy and Resources, Science and Innovation, and Tourism portfolios), Vote Building and Housing, and Vote Labour Market (consisting of ACC, Immigration, Tertiary Education, Skills and Employment, and Workplace Relations and Safety portfolios). 2016 March Baseline Update (MBU) reports for: Vote Business, Science and Innovation (consisting of Commerce and Consumer Affairs, Communications, Economic Development, Energy and Resources, Science and Innovation, State Services, and Tourism portfolios), Vote Building and Housing, and Vote Labour Market (consisting of ACC, Immigration, Tertiary Education, Skills and Employment, and Workplace Relations and Safety portfolios). Question 31 Please provide copies of the current work programme. The Ministry’s Statement of Intent 2015/19 sets out its role and functions (page 6) and its operating intentions (pages 12 to 26). These provide the focus for the Ministry’s activities and delivery of outputs and services. Further information on the Ministry’s work can be provided on request. Question 32 Please list projects and major policy initiatives progressed in 2015/16. Please refer to pages 10 to 68 of the Ministry’s Annual Report 2015/16 for projects and major policy initiatives progressed in 2015/16. Question 33 Please provide copies of any reports made to the Minister in 2015/16 about performance against the agency or organisation’s Statement of Intent, Statement of Corporate Intent, Statement of Performance Expectations or Output Plan. Please refer to Appendix 6 for the Ministry’s reports provided to Ministers against the Output Plan 2015/16 for the period January to June 2016. The reports for the period July to December 2015 were provided as part of Ministers’ Estimates Examination responses and can be found here: https://www.parliament.nz/en/pb/sc/submissions- and-advice/. 20
Question 34 How many evaluations of policies or programmes were completed in 2015/16? Please provide details of who carried out the evaluation, the cost of the evaluation, the date completed, and its main findings. The table below shows the evaluations of policies and programmes completed in 2015/16. Where reports on findings have been completed, copies are available on request. Evaluations in 2015/16 Purpose Who conducted Commenced Completed Cost the evaluation $ Canterbury Earthquake Customer satisfaction survey Internal Is ongoing until Ongoing Internal Temporary Accommodation CETAS comes to resources Service (CETAS) closure (June (Survey 2017) Monkey subscription) Data Acquisition Programme Intervention logic and monitoring/evaluation plan developed Internal November 2015 On hold Internal (DAP) Evaluation by the Research and Evaluation Unit late 2015. resources Evaluation of conformity To evaluate the efficiency and effectiveness of New Zealand’s Hudson Global June 2015 September 35,363 assessment mutual recognition mutual recognition agreements/arrangements, including how Resources 2015 agreements and arrangements well they are achieving their stated objectives. Evaluation of the Rural Housing Evaluation of a pilot that aims to improve substandard Internal July 2014 Transferred Internal Regeneration Pilot housing in rural Northland. The pilot is funded through the to TPK resources Māori Housing Fund (the Fund was transferred from the Ministry to Te Puni Kokori in mid-2015). Evaluation of the Social Housing Implementation and outcomes of the Social Housing Reform Internal January 2015 September Internal Reform Programme - first Programme. The Ministry has responsibility for the monitoring 2015 resources monitoring report and evaluation of the programme working with Housing New Zealand, the Ministry of Social Development, and the Treasury. Financial Markets Conduct Act Evaluation of the impact of the new FMCA started this year. Internal March 2016 Ongoing 11,000 (FMCA) Evaluation The FMCA aims to strengthen financial markets and to make it easier for companies to access capital. Funding review of the Equal To assess the EEO Trust’s effectiveness in delivering value to Internal April 2015 Ongoing Internal Employment Opportunities Trust businesses and the extent to which government funding of resources 21
Evaluations in 2015/16 Purpose Who conducted Commenced Completed Cost the evaluation $ (EEO Trust) the EEO Trust continues to be necessary and represents value for money for the government. Global Impact Visa Evaluation Provide evidence on the implementation, operation and early Provider to be Commissioned Still in outcomes of the pilot and to inform decisions on whether the determined 2015/16. Will scoping pilot should be extended. commence in phase 2016/17 Health and Safety at Work To evaluate whether the new Health and Safety at Work Act Internal May 2016 Ongoing – evaluation 2015, which came into effect on 4 April 2016, has achieved its interim intended outcomes, in order to inform advice to the report due in government about any need for changes to policy or 2018; final implementation. report due in 2021 Minerals resource allocation Review of the current minerals allocation methods operating Internal October 2014 June 2016 Internal review in New Zealand for Crown-owned minerals. The review resources assessed the extent to which current practices are resulting in efficient allocation of mineral permits. MRRC Audit Audit of the six week reception programme at the Mangere Cognition Commissioned Completed 10,000 Refugee Reception Centre (MRRC). Education Ltd 2014/15 July 2015 National Strategic Plan for Process and outcomes evaluation of the Participatory Science Karrikins Group December 2015 Not 100,000 and Science in Society – evaluation of Platform, Unlocking Curious Minds contestable fund, Science complete internal pilot initiatives Skills in Education, Teachers in Industry initiatives. resources New Zealand Cycle Trail Evaluation of the economic and social benefits of the New Internal October 2015 October 80,674 and evaluation Zealand Cycle Trails, and lessons learnt at trail level 2016 internal governance and management. resources Residential Advisory Service Customer Satisfaction Survey Internal Ongoing On-going Internal (RAS) through until resources closure of RAS (Survey in 2017 Monkey subscription) 22
Evaluations in 2015/16 Purpose Who conducted Commenced Completed Cost the evaluation $ Residential Tenancies Act Changes to the Residential Tenancies Act require insulation Internal August 2016 Ongoing Internal changes and installation of smoke alarms in all rental properties by 2019. Work is underway to develop a monitoring and evaluation plan to enable ongoing monitoring of the impact of the changes to the Act. Review of the Accelerator Funding for the pilot Accelerators Programme ceases in June Internal August 2015 November Internal Programme 2016. This review provides a basis for reporting to the 2015 resources Minister of Science and Innovation on the outcomes of the programme so far and advice on the future of the programme, including any implications for Budget 2016. Vision 2015 Programme This independent report was completed by Sir Maartin Rangitata November 2015 April 2016 26,000 (Immigration New Zealand) – an Wevers and Murray Jack. The report validates Immigrations Consulting and independent assessment of New Zealand’s learnings and captures the high-level learnings Ranch lessons learned for the public sector. Consulting This report identifies strategic learnings as well as operational- Internal November 2015 June 2016 Internal Vision 2015 Programme - level learnings that may be useful to agencies undertaking resources Lessons Learned (Immigration similar change. New Zealand WorkSafe New Zealand Funding To determine the appropriate funding level for WorkSafe to Internal and August 2015 Ongoing – 29,038 Review achieve the Government’s Working Safer work health and MartinJenkins due for safety deliverables and targets in the most effective way. completion December 2016 WorkSafe New Zealand Targeted To undertake a targeted independent review of WorkSafe MartinJenkins October 2015 18 December 60,000 Independent Review New Zealand which focused on its engagement, assessing the 2015 quality of its interactions with stakeholders given WorkSafe’s education, engagement and enforcement roles. 23
Question 35 What reviews of departmental capability were started or completed in 2015/16? What aspects of capability were or are being reviewed? Who undertook or is undertaking these reviews and when were or will they be completed? There has been a significant programme of work looking at developing policy capability at the Ministry. This work has been undertaken in-house and has included reviewing and updating position descriptions, introducing a process allowing policy professionals to rotate to different policy roles within the Ministry, developing a policy-specific intranet site, and introducing a learning and development toolkit aligned to the policy capabilities. This is an ongoing focus for the Ministry. The Compliance Risk and Intelligence Services Leadership Team in Immigration New Zealand (INZ) developed a Capability Framework for their front line roles. The framework covers roles in identity resolution, intelligence analysis, compliance, investigation, research, risk profiling, business analytics and profiling, technical advice, and border operations. Some of these roles will be used in the Pilot Progression Roles project as part of wider capability work in INZ in 2016/17 (Building People Foundations). Question 36 Provide details of all monitoring, evaluation and auditing of programmes or initiatives undertaken or commissioned by your department, agency or organisation in the 2015/16 financial year (including details of all performance measures, targets and benchmarks and whether programmes contributed to desired outcomes in an efficient and effective manner). Please refer to the response to question 34. GIFTS AND EXTERNAL RELATIONSHIPS Question 37 What polices were in place in 2015/16 on accepting corporate gifts or hospitality? How did this compare to the previous financial year? Please list all corporate gifts or hospitality accepted by staff in the 2015/16 financial year with the following details: - Gift or hospitality accepted - Position of staff member who accepted - Estimated value - Date received - Name of the organisation or individual who paid for/gave the gift or hospitality. Please refer to Appendix 7. 24
Question 38 What polices were in place in 2015/16 on the organisation giving gifts to external organisations or individuals? How did this compare to the previous financial year? Please list all gifts given to external organisations or individuals in the 2015/16 financial year. For each, please provide the following details: - Gift given - Name of external organisation or individual - Reason given - Estimated value - Date given. Please refer to Appendix 8. Question 39 What polices were in place in 2015/16 on giving gifts to staff? How did this compare to the previous financial year? Please list all gifts given to staff exceeding $100 in value in the 2015/16 financial year. For each, please provide the following details: - Gift given - Position of staff member - Reason given - Estimated value - Date given. Please refer to Appendix 9. Question 40 What potential conflicts of interest were identified regarding the board, management or senior staff in 2015/16? For each, please provide the following details: - Conflict identified. - Whether or not any contract, policy, consent or other consideration has been entered into with any entity identified in any conflict in the last three financial years. - Value of any contract, policy, consent or other consideration has been entered into with any entity identified in any conflict in each of the previous three financial years. - Steps take to mitigate any possible conflict in granting any contract, policy, consent or other consideration which has been entered into with any entity identified in any conflict in each of the previous three financial years. The Ministry’s code of conduct was revised and re-issued in July 2016. This requires all conflicts of interest to be disclosed to managers. The senior leadership team are required to make a declaration of any conflicts of interest prior to each senior leadership team meeting. No potential conflicts of interest were identified regarding senior staff in 2015/16 relating to any contract, policy, consent or other consideration which had been entered into with any entity identified in any conflict in the last three financial years. 25
Question 41 What non-government organisations, associations, or bodies, if any, was your department, agency or organisation a paid member of in 2015/16? For each, what was the cost for each of its memberships and how does this compare to each of the previous four financial years? The following table includes memberships for 2013/14, 2014/15 and 2015/16. Organisation 2013/14 2014/15 2015/16 NZ$ unless NZ$ unless NZ$ unless otherwise stated otherwise stated otherwise stated ACFE (Association of Certified Fraud Examiners) 540 720 No payment recorded American Society for Testing and Materials US$75 52 No payment (ASTM) recorded Aotearoa NZ Evaluation Association No payment No payment 1,152 recorded recorded APCC (Australasian Procurement and 85,000 45,642 No payment Construction Council) recorded Asia-Pacific Legal Metrology Forum US$2,700 3,235 4,146 Australasian Research Management Society No payment No payment AU$2,781.00 or recorded recorded NZ$2,894.76 Biometrics Institute 4,836 10,032 3,970 Buildings Officials Institute of NZ membership 403 20,803 1,250 Business New Zealand Inc 1,150 No payment 2,000 recorded CAMERA (Criminal Assets Management and US$1,000 No payment US$ 1,000 or Enforcement Regulators Association) recorded NZ$1,408.05 Coal Association 350 No payment No payment recorded recorded Construction Council No payment No payment 15,690 recorded recorded Corporate Executive Board (CEB) Corporate 60,502 61,801 99,423 Leadership Council CRF (Corporate Registries Forum) US$408 526 US$ 425.70 or NZ$617.58 Electrical Engineering Association 350 350 No payment recorded Energy Law Association 450 120 No payment recorded Energy Management Association of New 200 1,774 No payment Zealand (EMANZ) recorded IACA (International Association of Commercial US$250 No payment No payment Administrators) recorded recorded Institute of Internal Auditors 1,375 3,014 1,440 Institute Of Public Administration NZ (IPANZ) No payment No payment 7,700 recorded recorded Institute of Risk Management UK£130 224 No payment recorded Institute of Supply Management 690 No payment No payment recorded recorded Insulation Council of Australia and New 1,180 No payment No payment Zealand (ICANZ) recorded recorded International Association of Insolvency UK£1,052 UK£1,052 UK£1,052 or Regulators NZ$2271.65 26
Organisation 2013/14 2014/15 2015/16 NZ$ unless NZ$ unless NZ$ unless otherwise stated otherwise stated otherwise stated International Association of Labour Inspectors 2,550 930 No payment recorded International Cable Protection Committee Ltd – 3,882 4,917 No payment UK recorded International Consumer Product Health & US$75 537 No payment Safety Organisation (ICPHSO) recorded International Organisation for Migration 157,488 169,140 CHF 125,560 or NZ$185,684.71 International Organisation of Legal Metrology Euro 14,000 21,817 22,708.84 International Union for the Protection of New 74,636 82,347 83,164.34 Varieties of Plants – UPOV ISO International Organisation for 78,000 78,000 73,000 Standardisation MBIE patron relationship with Motu Economic 20,000 No payment No payment and Public Policy Research recorded recorded New Zealand Association of Event 900 900 900 Professionals (NZAEP) New Zealand Associations of Economists 4,500 5,735 278 New Zealand Business Excellence Foundation 5,000 No payment No payment recorded recorded New Zealand Institute of Economic Research 13,500 13,500 No payment recorded New Zealand Institute of Intelligence 805 1,713 No payment Professionals recorded New Zealand Institute of International Affairs 485 500 1,440 New Zealand Institute of Valuers No payment No payment 696 recorded recorded New Zealand Registered Architects Board 2,800 2,800 2,800 NZ Venture Capital Association 1,500 1,500 1,500 NZ Asian Leaders No payment No payment 2,000 recorded recorded NZ Tech Group No payment No payment 2,500 recorded recorded Public Relations Institute of NZ (PRINZ NA 320 320 Resolution Institute (formerly Lawyers Engaged 14,795 11,752 9,063.00 in Alternative Dispute Resolution) Risk NZ 550 1,041 630 Square Kilometre Array Organisation Annual 401,671 381,563 413,565 membership Standards NZ 78,000 682,823 No payment recorded Standards NZ IECEx annual dues No payment No payment CHF 5,200.00 recorded recorded Telecommunications Users Association of NZ 1,590 4,222 1,670 (TUANZ) The Hugo Group No payment No payment 8,900 recorded recorded World Intellectual Property Organisation 185,255 178,275 210,268 27
INVOICES AND PROCUREMENT Question 42 How many penalties for late payment of an invoice were incurred in the 2015/16 year and what was the total cost of that. How does this compare to each of the previous four financial years? The Ministry does not separately identify late payment fees and therefore cannot provide this information. Question 43 How many and what proportion of invoices and bills received in the 2015/16 financial year were not paid on time, and how does this compare to each of the previous four financial years? The table below shows the proportion of invoices not paid on time. Invoice 2015/16 2015/16 2014/15 2014/15 2013/14 2013/14 2012/13 2012/13 and bill No. % No. % No. % No. % Not paid 3,098 6.4% 11,158 24% 16,823 29% 10,042 22% on time Paid on 45,172 93.6% 34,649 76% 40,605 71% 36,466 78% time 28
ADVERTISING, POLLING, AND PUBLIC RELATIONS Question 44 What polls, surveys or market research did your department, agency or organisation undertake in the last financial year and what were the total estimated costs of this? Please provide a copy of the polling report(s) and the following details: a. Who conducted the work b. When the work commenced c. When it was completed (or due to be completed) d. Estimated total cost e. Whether tenders were invited; if so, how many were received. The table below shows the range of polls, surveys and market research undertaken by the Ministry in the last financial year. Name and purpose of survey Who conducted Commenced Completed Estimated Tendered the work total cost $ Annual Science Stakeholder Survey 2015/16 Colmar Brunton July 2015 June 2016 87,406 Yes To provide evidence to contribute to the performance monitoring of CRIs and NSCs Business.govt.nz Research New Zealand survey to understand small business Research New November June 2016 72,650 No awareness of the site and how to reach those businesses not aware of it Zealand 2015 Canterbury Earthquake Temporary Accommodation Service (CETAS) Internal Throughout Ongoing Nil No To get customer feedback on the service 2014/15 and is ongoing Client Satisfaction Survey (Companies Office) Internal (using June 2016 June 2016 Nil No The survey gives the clients/stakeholders of Companies Office the opportunity to Survey Monkey) rate their interaction with the office and to provide feedback which is used to help improve services Client Satisfaction Survey (Insolvency and Trustee Service) Internal (using May 2016 May 2016 Nil No The survey gives the clients/stakeholders of ITS the opportunity to rate their Survey Monkey) interaction with the office and to provide feedback which is used to help improve Services 29
Name and purpose of survey Who conducted Commenced Completed Estimated Tendered the work total cost $ Community Survey Colmar Brunton July 2015 June 2016 105,115 Yes The primary objective of this survey is to understand and monitor community perceptions of immigrants and immigration Convention Activity Survey (CAS) Malatest Ongoing Ongoing 72,533 per Yes Survey of venues that host events, to find the number of events/delegates International Quarterly quarterly year along with CDS Convention Delegate Survey (CDS) Malatest Ongoing Ongoing 72,533 per Yes Survey of delegates to large events, to estimate spending/nights of delegates International Annual annual year along with CAS Customer Satisfaction survey on employment mediations (pilot) Internal November December Nil No 2014 2015 Customer Satisfaction survey on Weathertight mediations Internal Ongoing Ongoing Nil No Annual annual Dispute Resolution Amongst Small Businesses NZIER February June 2016 11,500 No 2016 Immigration NZ Customer Satisfaction Surveys (INZ CSS) Gravitas June 2015 June 2016 345,000 Yes Monitors and improves the level of service provided by INZ to visa applicants, Research and contact centre users, immigration advisers and employers (includes four surveys). Strategy Additional Customer Experience research undertaken in 15/16 to investigate current measures and methodology in CSS International Visitor Survey TNS Ltd Ongoing Ongoing 434,700 per Yes Tier 1 statistic measuring international spending of tourists to New Zealand. quarterly quarterly year Investor Migrants Research – survey and in-depth interviews with migrants who Premium January 2016 Ongoing 71,100 Yes have been approved under the Investor Migrant immigration policy Research Labour Inspectorate Client Survey 2015/16 Research New July 2015 June 2016 13,950 Yes To provide clients’ feedback on their interactions with the Ministry’s Labour Zealand Inspectorate. This information is used to assess quality, performance and the impact of these interactions on workplaces; inform changes to service delivery; and meet accountability reporting commitments 30
Name and purpose of survey Who conducted Commenced Completed Estimated Tendered the work total cost $ Migrant Skills Retention Relationship Managers Stakeholder Research Gravitas June 2015 August 2015 18,790 Yes Provides a qualitative understanding of stakeholders’ perceptions of the Research and relationship management service Strategy Migrant Survey Premium July 2015 June 2016 88,700 Yes Provides evidence base of information about migrants’ settlement and labour Research market outcomes National Consumer Survey 2016 Colmar Brunton August 2016 Ongoing 80,000 Yes To provide information on consumers’ understanding of their rights and responsibilities in the market, and to attempt to quantify recent consumer segmentation work National Survey of Employers 2015/16 Research New July 2015 June 2016 83,870 Yes To monitor employer practices and perspectives on recruitment, workplace Zealand relations, health and safety and employing recent migrants, and improve the Ministry’s evidence base for evaluating policy and answering contemporary policy questions New Zealand Business Number Survey module (R9 Reference Group Survey) Research New April 2016 May 2016 7,500 No The inclusion of questions related to awareness of NZBN amongst businesses Zealand within the R9 periodic business survey NZ Migrant Settlement and Integration Strategy Study Gravitas February March 2016 15,430 Yes To understand stakeholder feedback on the governance arrangements for the NZ Research and 2016 Migrant Settlement and Integration Strategy Strategy Recognised Seasonal Employer Research Survey Research New March 2015 31 October 25,000 No Each year since 2008 the Ministry has undertaken an annual survey of employers Zealand Ltd 2016 in the horticulture and viticulture industry as part of the post-evaluation monitoring of the RSE policy. The survey provided evidence-based information on RSE policy implementation to ensure it is meeting its objectives. Residential Tourism Survey Roy Morgan Ongoing Ongoing 24,000 per Yes National-level measure of domestic tourism volumes – yet to be published Research quarterly quarterly year Science Applicants and Assessors Surveys Internal April 2016 October Nil No Survey of science applicants and assessors 2016 31
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