Toolkit 2018-2019 Educators School Counselors College Access Professionals - for - TN.gov
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2018-2019 Toolkit for Educators School Counselors College Access Professionals www.TNFAFSAFrenzy.gov
Table of Contents 1. About TN FAFSA Frenzy and Financial Aid 3 About TN FAFSA Frenzy 4 Need More Assistance? 5 What is Financial Aid? 8 Tennessee Education Lottery Scholarship Information 10 2. Filling Out the FAFSA 11 Who is Eligible for Federal and State Aid? 12 FAFSA.Gov Homepage 13 The FSA ID 15 FSA ID Worksheet 20 Tools For the FAFSA 21 Tips For the Online FAFSA Form 22 Federal Student Aid Infographics 23 FAFSA on the Web Worksheet 25 Submitting the FAFSA 28 myStudentAid Mobile App 29 3. Hosting a TN FAFSA Frenzy Event for High School Seniors 30 What Will Your TN FAFSA Frenzy Event Look Like? 31 Tools to Have Available at your TN FAFSA Frenzy Event 32 Volunteer Recruitment 33 Promoting Your Event 35 Parent Outreach 39 FAFSA Event Templates 41 Tracking Your FAFSA Event Success 44 FAFSA Data: Sources and Methodology 45 Using TNFAFSAFrenzy.gov Data 46 TN Promise e*GRandS Report Instructions 47 Planning Your FAFSA Season 48 Finish the Frenzy 49 4. TN FAFSA Frenzy Event for Adult Learners 50 FAFSA For Adult Learners 51 Tennessee Reconnect 52 Local Resources for Adult Learners 53 FAFSA FAQ for Adult Learners 54 TN FAFSA Frenzy Flier for Adult Learners 56 5. After Submitting the FAFSA: Completion and Verification 57 After Submitting the FAFSA 58 FAFSA Submission vs. Completion 59 Making FAFSA Corrections 60 FAFSA Verification 62 Requesting a Tax Transcript 63 Form 4506-T Request for Transcript of Tax Return 64 Sample Verification Worksheets 65 Additional Resources 69 p. 2
TN FAFSA Frenzy is a campaign to increase awareness of the FAFSA and financial aid opportunities. About TN FAFSA Frenzy What is TN FAFSA Frenzy? TN FAFSA Frenzy Partners TN FAFSA Frenzy is the State of Tennessee’s TN FAFSA Frenzy was developed and organized FAFSA submission initiative designed to provide through a partnership between state agencies educators and students with resources to and college access organizations that administer complete the Free Application for Federal Student financial aid and college access programs across Aid (FAFSA) and take an important step in the the state. college-going process. The following agencies and organizations came TN FAFSA Frenzy is in response to the updated together to develop resources for TN FAFSA FAFSA timeline that began last year, which Frenzy and assist with events held across the moves the FAFSA filing window from opening state: on January 1 to opening on October 1, 2018. • Tennessee Department of Education The new timeline requires students and families to use tax information from two years ago as • Tennessee Higher Education Commission determined by the Federal government (what is • Tennessee Student Assistance Corporation referred to as “prior-prior year”). • Ayers Foundation* The initiative is also designed to bring together • Regional Economic Development Initiative professional resources and best practices from (REDI)* across the state and provide a one-stop-shop for • tnAchieves* free resources for your financial aid events. This toolkit will help you to plan an event that meets the needs of your students and their *Tennessee Promise partnering organization families. Your TN FAFSA Frenzy event is unique to your school and community; we’re here to help you find the resources that fit your needs. What resources will TN FAFSA Frenzy provide? TN FAFSA Frenzy is designed to provide tools and resources to Tennessee school counselors and college access professionals to support Tennessee students in completing the FAFSA. The initiative will include: • A comprehensive set of resources for counselors and educators • A statewide FAFSA submission campaign kicking off on October 1 p. 4
Need More Assistance? How to implement your TN FAFSA We hope this toolkit will provide you with plenty Frenzy event? of resources to hold your TN FAFSA Frenzy event Ask: Mary Nelle Karas, Statewide Services and guide your students through the FAFSA and Coordinator, Tennessee Higher financial aid process. Education Commission, 615-253-1155, marynelle.karas@tn.gov But we also know that no resource can be exhaustive. So where do you go if you have more questions? How does TN FAFSA Frenzy fit into your school’s counseling and college access General questions about filing the programs? FAFSA, Tennessee-specific grants and Ask: Leigh Bagwell, State Coordinator of School Counseling, Tennessee scholarships, and financial aid? Department of Education, 615-244-4033, Ask: TSAC Outreach Specialists. leigh.bagwell@tn.gov See the map below to contact your TSAC or Outreach Specialist. Jerre Maynor, Director of Student Readiness & Pathways, Tennessee Department of How to file the FAFSA and/or Federal Education, 615-253-3780, jerre.maynor@ Student Aid? tn.gov Ask: Federal Student Aid. Call their toll-free number at 1-800-4FED- How to include adult learners in AID (1-800-433-3243) or email/chat online at: TN FAFSA Frenzy events? https://studentaidhelp.ed.gov/app/ask Ask: Ken Hanson, Assistant Director of Adult Learner Initiatives, Tennessee Higher Education Commission, 615-253-7449, ken. Institution-specific financial aid hanson@tn.gov program questions? Ask: Campus financial aid offices (Pages 9-10). Tennessee Student Assistance Corporation Outreach Specialist Map TSAC Outreach Specialists 4 6 8 2 3 5 7 1 1. Felicia Orr 3. Annie Trout 5. Eric Farmer 7. Rita Turchetta Outreach Specialist Director of College Access Outreach Specialist Outreach Specialist (615) 390-4461 (615) 604-0119 (423) 326-7198 (615) 478-5584 felicia.orr@tn.gov annie.trout@tn.gov eric.farmer@tn.gov rita.turchetta@tn.gov 2. Lori Mitchum 4. Jason Seay 6. Sam Mullins 8. Erika Adams Outreach Specialist Assistant Executive Director Outreach Specialist Outreach Specialist (731) 571-7888 of Outreach & College Access (931) 303-3296 (615) 417-0355 lori.mitchum@tn.gov (615) 319-1740 sam.mullins@tn.gov erika.adams@tn.gov jason.seay@tn.gov p. 5
Contact Information for Tennessee's Public Four-Year Universities Austin Peay State University Tennessee State University University of Tennessee, Knoxville Clarksville, TN Nashville, TN Knoxville, TN www.apsu.edu www.tnstate.edu www.utk.edu Financial Aid Office: Financial Aid Office: Financial Aid Office: sfao@apsu.edu finaid@tnstate.edu onestop@utk.edu (931) 221-7907 (615) 963-5701 (865) 974-1111 East Tennessee State University Tennessee Tech University University of Tennessee at Chattanooga Johnson City, TN Cookeville, TN Chattanooga, TN www.etsu.edu www.tntech.edu www.utc.edu Financial Aid Office: Financial Aid Office: Financial Aid Office: finaid@etsu.edu. financialaid@tntech.edu finaid@utc.edu (423) 439-4300 (931) 372-3073 (423) 425-4677 Middle Tennessee State University University of Memphis University of Tennessee at Martin Murfreesboro, TN Memphis, TN Martin, TN www.mtsu.edu www.memphis.edu www.utm.edu Financial Aid Office: Financial Aid Office: Financial Aid Office: mtonestop@mtsu.edu financialaid@memphis.edu Amy Mistric 615-898-2111 (901) 678-4825 aistric@utm.edu (731) 881-7040 Contact Information for Tennessee's Community Colleges Chattanooga State Community College Motlow State Community College Roane State Community College Chattanooga, TN Tullahoma, TN Harriman, TN www.chattanoogastate.edu www.mscc.edu www.roanestate.edu Financial Aid Office: Financial Aid Office: Financial Aid Office: finaid@chattanoogastate.edu fas@mscc.edu onestop@roanestate.edu (423) 697-4402 (931) 393-1553 (865) 882-4545 Cleveland State Community College Nashville State Community College Southwest Tenn. Community College Cleveland, TN Nashville, TN Memphis, TN www.clevelandstatecc.edu www.nscc.edu www.southwest.tn.edu Financial Aid Office: Financial Aid Office: Financial Aid Office: finaid@clevelandstatecc.edu Jennifer Byrd, Director financialaid@southwest.tn.edu (423) 472-7141 jennifer.byrd@nscc.edu (901) 333-5960 (615) 353-3249 Columbia State Community College Volunteer State Community College Columbia, TN Northeast State Community College Gallatin, TN www.columbiastate.edu Blountville, TN www.volstate.edu Financial Aid Office: www.northeaststate.edu Financial Aid Office: financialaid@columbiastate.edu Financial Aid Office: financial.aid@volstate.edu (931) 540-8267 finaidmail@northeaststate.edu (615) 230-3456 (423) 323-0252 Dyersburg State Community College Walters State Community College Dyersburg, TN Pellissippi State Community College Morristown, TN www.dscc.edu Knoxville, TN www.ws.edu Financial Aid Office: www.pstcc.edu Financial Aid Office: Kaycee Hardy, Director Financial Aid Office: (423) 585-6811 hardy@dscc.edu financialaid@pstcc.edu (731) 286-3350 (865) 694-6400 Jackson State Community College Jackson, TN www.jscc.edu Financial Aid Office: John Brandt, Director jbrandt@jscc.edu (731) 425-2605 p. 6
Contact Information for Tennessee Colleges of Applied Technology (TCATs) TCAT - Athens TCAT - Jacksboro TCAT - Newbern www.tcatathens.edu www.tcatjacksboro.edu www.tcatnewbern.edu Morgan McWilliams financialaid@tcatjacksboro.edu Erin Newsom Financial Aid (423) 566-9629 Financial Aid morgan.mcwilliams@tcatathens.edu enewsom@tcatnewbern.edu (423) 744-2814 x204 TCAT - Jackson (731) 627-2511 www.tcatjackson.edu TCAT - Chattanooga financialaid@tcatjackson.edu TCAT - Oneida/Huntsville www.chattanoogastate.edu/tcat (731) 424-0691 www.tcatoneida.edu Allison Turnbow financialaid@tcatoneida.edu arian.turnbow@chattanoogastate.edu TCAT - Knoxville (423) 663-4900 (423) 697-5501 www.tcatknoxville.edu Keana Gordon TCAT - Paris TCAT - Covington Financial Aid www.tcatparis.edu www.tcatcovington.edu keana.gordon@tcatknoxville.edu finaid@tcatparis.edu financialaid@tcatcovington.edu (865) 766-4328 (731) 644-7365 (901) 475-2526 TCAT - Livingston TCAT - Pulaski TCAT - Crossville www.tcatlivingston.edu www.tcatpulaski.edu www.tcatcrossville.edu finaid@tcatlivingston.edu Mattie Bledsoe Alison Nunley (931) 403-3136 Coordinator of Student Services Student Services mattie.bledsoe@tcatpulaski.edu alison.nunley@tcatcrossville.edu TCAT - McKenzie (931) 424-2404 (931) 484-7502 www.tcatmckenzie.edu financialaid@tcatmckenzie.edu TCAT - Ripley TCAT - Crump (731) 352-5364 www.tcatripley.edu www.tcatcrump.edu financialaid@tcatripley.edu financialaid@tcatcrump.edu TCAT - McMinnville (731) 635-3368 (731) 632-3393 www.tcatmcminnville.edu finaid@tcatmcminnville.edu TCAT - Shelbyville TCAT - Dickson (931) 473-5587 www.tcatshelbyville.edu www.tcatdickson.edu finaid@tcatshelbyville.edu Emily Wilson TCAT - Memphis (931) 685-5013 x127 Financial Aid www.tcatmemphis.edu emily.wilson@tcatdickson.edu finaid@tcatmemphis.edu TCAT - Whiteville (625) 441-6220 (901) 543-6100 www.tcatwhiteville.edu Owetha Hunter TCAT - Elizabethton TCAT - Morristown Financial Aid www.tcatelizabethton.edu www.tcatmorristown.edu owetha.hunter@tcatwhiteville.edu financialaid@tcatelizabethton.edu Financial Aid (731) 254-8521 x115 (423) 543-0070 financialaid@tcatmorristown.edu (423) 586-5771 TCAT - Harriman www.tcatharriman.edu TCAT - Murfreesboro finaid@tcatharriman.edu www.tcatmurfreesboro.edu 865-882-6703 Teresa Colbert Financial Aid TCAT - Hartsville tcolbert@tcatmurfreesboro.edu www.tcathartsville.edu (615) 898-8010 x162 finaid@tcathartsville.edu (615) 374-2147 TCAT - Nashville www.tcatnashville.edu TCAT - Hohenwald financialaid@tcatnashville.edu www.tcathohenwald.edu (615) 425-5500 admissions@tcathohenwald.edu (931) 796-5351 x122 p. 7
What is Financial Aid? Financial aid is money that the Federal Government or other organizations either award or loan you to help pay for college. In order to receive financial aid, you must apply. Financial aid comes from a variety of sources, including state and federal governments, colleges, organizations, companies, and banks. Types of financial aid Grants Grants are free money — they don’t have to be repaid. Grants come from the State and Federal Government as well as from colleges. Generally, grants are based on financial need, which means that they are awarded based on your family’s size and financial circumstances. Scholarships Scholarships are also free money and don’t need to be repaid. Scholarships can come from a variety of places, from state and federal governments, to colleges, to private companies. Scholarships may be awarded based on your financial need, academic achievement, community service, athletic talent, and many other factors. Loans Loans are money that you borrow from a bank, government, or private lending company. A loan must be repaid with interest. Loans offered by the government often have lower interest rates and can be repaid over an extended period of time. Visit www.studentloans.gov for more information. Work study programs Work study allows you to receive funds through part-time employment while you are enrolled in college and can help you pay part of your college costs. Unlike other campus jobs, students apply for work study by submitting the Free Application for Federal Student Aid (FAFSA). How Financial Aid Works Finding Sources of Financial Aid Very few students get all of their financial aid for college from one source. When you are searching for financial aid, consider a wide variety of options and apply to as many programs as possible. Here are some common types of organizations that offer financial aid: • The government: The Federal Government offers over $150 billion in aid each year. Likewise, Tennessee offers millions of dollars to its students. Visit studentaid.ed.gov to learn about federal programs and visit www.tn.gov/CollegePays and www.CollegeforTN.org for Tennessee opportunities. • Your college: Colleges and universities offer financial aid programs for their students. Visit the financial aid webpages of every college you are considering, and apply for all of the scholarships you think you might be eligible to receive. • The community: Non-profit organizations, foundations, and businesses often provide scholarships as a community service. To find these programs, talk to your counselor or check out the scholarship finder on www.CollegeforTN.org. Content adapted from Financial Aid 101 by College Foundation of West Virginia p. 8
Sticker Price vs. Net Price Know the difference between “sticker price” and “net price.” A college’s sticker price is the full published cost of attendance. The net price of a college, however, is the cost of attending minus grants and scholarships that you receive. This difference is key, as most students don’t pay the sticker price of a college. Don’t shy away from applying to a college because the “sticker price” seems too expensive. A college that may have high tuition might just offer you a generous financial aid package. It might end up being even more affordable than colleges that have a lower sticker price! Want to know how much you might have to pay if you attend a particular college before you even apply? Colleges are required to have “net price calculators” on their websites. So when you’re doing online research, make sure that you fill out the information on these calculators to see an estimate of what your costs would be at that college. Example Financial Aid Breakdown Tennessee College Tuition $10,000 per year (Sticker Price) Federal Pell Grant $6,095 per year HOPE Scholarship $3,500 per year ($1,750 per semester) Total Net Price $405 per year When to apply The FAFSA becomes available online on October 1st of the year before you plan to go to college. For example, if you are entering college as a freshman in the fall of 2019, the 2019-20 FAFSA is available October 1, 2018. It is important to note that college, state, and private financial aid deadlines vary — so make sure you check with your particular college to find out their FAFSA submission deadline. Regardless of the deadline, you should aim to complete the FAFSA as close to October 1st as possible because financial aid dollars are limited and often are awarded on a first-come, first-served basis. Additional forms that may be required The FAFSA may not be the only form required to receive an award letter from a school. Some schools require the College Board CSS Profile form or an institution-specific form. You must also complete the college admissions process. Check with each of the colleges and universities you listed on your FAFSA to determine their requirements. Additionally, individual financial aid programs — particularly scholarship programs — often require you to submit an application in addition to the FAFSA. Content adapted from Financial Aid 101 by College Foundation of West Virginia p. 9
Tennessee Education Lottery Scholarship Programs Information for 2019 High School Graduates ELIGIBILITY REQUIREMENTS TENNESSEE HOPE SCHOLARSHIP All Tennessee Education Lottery Award amount is up to $1,750 per semester for 4-year institutions and Scholarship Program recipients 2-year institutions that offer on-campus housing; up to $1,500 per must: semester for 2-year institutions Be a Tennessee resident one Minimum 21 ACT Composite (or concordant equivalent on the SAT) on a nation- al or state test date OR year prior to application dead- line; Sept.1 for Fall or Feb. 1 Final cumulative 3.0 GPA* for entering freshmen graduating from eligible public for Spring and Summer or category 1, 2, or 3 private high schools (Dependent children of full- GED/HiSET students must have minimum ACT/SAT test scores stated above time religious workers, U.S. AND minimum average scores on the GED of 170 and HiSET of 15. military or Tennessee National TN homeschool and non-category 1, 2, or 3 private high school graduates must Guard members on active duty have ACT/SAT test scores stated above AND must have been enrolled in a who maintain Tennessee resi- homeschool program for 1 year immediately preceding graduation and be regis- dency while stationed out of tered with a TN local school district state may be eligible) ASPIRE AWARD WILDER-NAIFEH TECHNICAL Complete the Free Application SKILLS GRANT for Federal Student Aid Award amount is up to $2,000 per (FAFSA) online at Up to $750 per semester SUPPLE- academic year www.fafsa.gov (Applications MENT to TN HOPE Scholarship; up to must be received by Sept. 1 for $250/semester for 2-year institutions Available to anyone who enrolls in a certificate or diploma program at a Fall or Feb. 1 for Spring and Meet Tennessee HOPE Scholarship TN College of Applied Technology Summer) requirements AND and meets residency requirements Parents’ or independent student’s Enroll in an eligible postsec- May be eligible for Tennessee HOPE (and spouse’s) adjusted gross income ondary institution within 16 Scholarship if student is initially must be $36,000 or less on tax form months following graduation HOPE eligible and enrolls at an eligi- Students may receive ASPIRE or ble postsecondary institution within from a Tennessee high school GAMS, but not both 3 years of completing a diploma pro- or completion of a Tennessee gram @ a TN College of Applied Tech. homeschool or GED program (Students graduating from GENERAL ASSEMBLY MERIT TENNESSEE HOPE ACCESS GRANT some out-of-state schools may SCHOLARSHIP (GAMS) be eligible. For more infor- Up to $500 per semester SUPPLE- Award amount is up to $1,250 per mation, call TSAC.) MENT to Tennessee HOPE scholarship semester for 4-year institutions; up to Entering freshmen graduating from $875 per semester for 2-year institu- Be enrolled in at least 6 hours eligible public or category 1, 2, or 3 tions private high schools must have at Entering freshmen graduating from Never drop a course without least a final cumulative 3.75 GPA* eligible public or category 1, 2, or 3 talking to your financial aid AND 29 ACT Composite (or concord- private high schools must have at office about how it may im- ant equivalent on the SAT) on a na- least a final cumulative 2.75-2.99 pact your lottery scholarship tional test date or state test date GPA* AND 18, 19, or 20 ACT Compo- eligibility Homeschool and non-category 1, 2, site (or concordant equivalent on the or 3 private high school graduates SAT) on a national test date or state Award amounts for part-time must have ACT/SAT test scores stat- test date AND enrollment will be prorated ed above AND enroll in one of the programs outlined on the TSAC web- Parents’ or independent student’s based on attempted hours site here: https://www.tn.gov/ (and spouse’s) adjusted gross income FOR QUESTIONS AND ADDITIONAL must be $36,000 or less on tax form collegepays/important-links/tennessee- ELIGIBILITY REQUIREMENTS, PLEASE hope-scholarship-for-home-school-and- Award is non-renewable after 24 CONTACT THE TENNESSEE STUDENT attempted hours, however stu- category-iv--v---vi-non-public- ASSISTANCE CORPORATION dents may become HOPE eligible; schools.html 615.741.1346 * 800.342.1663 contact financial aid office for de- Students may receive ASPIRE or tails WWW.TN.GOV/COLLEGEPAYS GAMS, but not both *GPA is based on a 4.0 scale according to the Uniform Grading Policy adopted by the TN State Board of Education. p. 10
Section 2 Filling Out the FAFSA p. 11
Who is Eligible to Receive Federal and State Aid? The following infographic from www.studentaid.ed.gov indicates what a student needs in order to receive federal and state aid when filling out the FAFSA. For students who do not meet these requirements, it is recommended that they contact the specific institutions where they plan to apply. To Receive Federal Aid Or State Aid, A Student Must… AND p. 12
The FAFSA Homepage and Getting Started Over the summer, the www.fafsa.gov page was redesigned in an effort to create a more user-friendly experience for students, parents, and financial aid professionals. Now, visiting www.fafsa.gov allows visitors to choose from two options: New To FAFSA.GOV? or RETURNING USER? New users will be most high school seniors and adult learners who are planning to enroll in higher education for the 2019-2020 school year. Returning users will be currently enrolled higher education students who are looking to correct their current academic year’s FAFSA or send their completed FAFSA to a new school. New users are given two options for beginning the FAFSA. They can select “I am the student” or “I am a parent, preparer, or a student from a Freely Associated State.” p. 13
Selecting “I am the student,” reveals a screen that asks the student to log in with their FSA ID. Students who do not have an FSA ID can click “Create one” and follow the steps on page 15. TN FAFSA Frenzy recommends that both the student and one parent create an FSA ID before beginning the FAFSA. This will save students and families time when it is time to sign and submit the FAFSA. Selecting the “I am a parent, preparer, or a student from a Freely Associated State,” is another option for beginning the FAFSA. It reveals a screen that asks for a student’s name, social security number, and date of birth. It’s possible to fill in the required student, parent and financial information for the FAFSA by selecting this option, BUT the student will still need to create an FSA ID in order to electronically sign and submit the FAFSA. p. 14
The FSA ID Username and Password: The FSA ID is a username and password students Username and parents use to access their federal student Your username must be between 6-30 characters aid information and electronically sign the FAFSA. long. It must include uppercase or lowercase letters, numbers (for example: newuser13). We Before getting started on the FAFSA, it is recommend choosing a username that is not recommended that students and (when difficult for you to remember and that you write applicable) parents create an FSA ID. If students down your FSA ID username in a safe place. and parents do not create an FSA ID and choose Password to print and mail the FAFSA signature page, their FAFSA will take much longer to process. Your password must be between 8-30 characters long and must include 3 out of 4 of the following: uppercase letters, lowercase letters, numbers, Knowing Where to Go: and special characters. As with the username, To create an FSA ID, students and parents will we recommend choosing a password that is not need to visit fsaid.ed.gov. This is the only site difficult for you to remember and that you write that should be used to create an FSA ID. down your FSA ID password in a safe place. Inactive Session Warning: Email Addresses: If a user begins creating the FSA ID and is inactive It is helpful for both the parent and the student and leaves the window open but does not type to each have a working email account to create or edit fields on the FSA ID page for 15 minutes, their FSA IDs. We recommend that students use a an Inactive Session box will appear. The student personal email address rather than a high school or parent will need to close the browser and start account. Often, high school email addresses are again with the email, username and password. deactived after a student graduates, and this email address will be linked to the student’s FSA ID and FAFSA for their college career. p. 15
The FSA ID: Name and Social Security Number The second step to create the FSA ID is to provide your name, date of birth, and Social Security Number. This information is used to confirm your identity and will be verified through the Social Security Administration (SSA). With this in mind, it is critical that students and parents enter this information exactly as it appears on their social security card. If you have any questions about how to input a piece of information, please click on the gray circle with the question mark for more details. If you are concerned about inputting the correct social security number, you can click the box labeled Show Text that will allow you to see what you are typing. If the student’s parent does not have a valid social security number, he or she will not be able to create an FSA ID. In this case, the signature page of the FAFSA will need to be mailed in. p. 16
The FSA ID: Confirming Your Information Next, the FSA ID will ask the student or parent to confirm their information. Their email address, username and password will be automatically inputted from page 1. They will need to provide a mailing address with their city, state, and zip code. FSA ID will also ask at this point if the student would like to register their mobile phone number to reset their password and username. They can select yes or no, and even if you select no, they will be able to do this later if they choose. Message and data rates may apply, but the ability to reset their password and username via text can be a helpful feature for anyone who may forget this information. The last question on this page is language preference. Students and parents can select English or Spanish as their preferred language. p. 17
The FSA ID: Challenge Questions This step of the FSA ID is intended to ensure that student and parent information remains secure, but can be a source of frustration for those filling out the form. We have several suggestions to help students and parents navigate the challenge questions with ease. Challenge questions 1 and 2 are questions that the student or parent will select from a list. These include options such as “What was the name of your first pet?” or “What is your high school mascot?” Challenge questions 3 and 4 are questions that the student or parent must write themselves. We recommend posting sample questions around the room and using our FSA ID worksheet that includes sample questions. It is important to note that the answers to the challenge questions are not case sensitive, but that students need to be mindful of if they include a space in their answer. For example, if a student writes in a question as “What is your favorite color?” it matters whether they responded navy blue vs navyblue. p. 18
The FSA ID: Verifying Your Phone Number and Email At this point, the student or parent will be asked to verify their phone number (if they chose to provide it) and verify their email address. First,you will verify the phon number. you will receive a text message that will read: “FSA: Your FSA ID temporary secure code is ________. Enter this online to verify your mobile phone number.” The temporary secure code will be 6 digits long. Next, you will verify the email address. To do this, you will receive an email with the subject line, “Important: Your FSA ID E-mail Validation - Action Required” from FSA-ID@ed.gov. This email will also have a 6 digit code. p. 19
Completing the FSA ID Students and parents should see the following screen to indicate that their FSA ID has been successfully created. They are now able to use this FSA ID to sign the FAFSA electronically. FSA ID Worksheet We recommend printing out copies of this worksheet for your TN FAFSA Frenzy events. Student Parent Username Username Password Password Email Address Email Address Phone Number Phone Number Challenge Question 1 Challenge Question 1 Challenge Answer 1 Challenge Answer 1 Challenge Question 2 Challenge Question 2 Challenge Answer 2 Challenge Answer 2 Challenge Question 3 Challenge Question 3 Challenge Answer 3 Challenge Answer 3 Challenge Question 4 Challenge Question 4 Challenge Answer 4 Challenge Answer 4 Suggested challenge questions: • What is your favorite food? • What is your favorite animal? • What is your favorite color? • What city were your born in? • What is your favorite school subject? • What middle school did you attend? • Who was your childhood hero? • What is your favorite sports team? • What is your favorite TV show? p. 20
Tools for the FAFSA For more assistance: The FAFSA often has a reputation for being If you or one of your students need additional complicated or difficult, but for many students assistance with the FAFSA, including questions and families, it can be completed in just 15 to 20 about a specific student’s situation, you can reach minutes. out to one of the following resources: Federal Student Aid Resources: Main website: https://studentaid.ed.gov Federal Student Aid (FSA), the Federal Federal Student Aid Toolkit: government agency that oversees the FAFSA, http://www.financialaidtoolkit.ed.gov/tk/ offers many resources to assist students and families in filing the FAFSA. They have a number Toll-free number: of tools, many designed especially for counselors 1-800-4FED-AID (1-800-433-3243) and college access professionals, to assist you in helping your students to file the FAFSA. Email/online chat: https://studentaidhelp.ed.gov/app/ask In the following pages, you’ll find worksheets, infographics explaining different parts of the TSAC Outreach Specialists FAFSA, the FAFSA on the Web worksheet that Your TSAC outreach specialists can help you details the questions asked on the FAFSA, and navigate Tennessee-specific financial aid checklists- and many of them can be printed off resources and tools, plus answer any questions for your TN FAFSA Frenzy event. you have about filing the FAFSA. See the map below for information to contact your TSAC Additional worksheets and handouts can also be outreach specialist. found on www.tnfafsafrenzy.gov. Tennessee Student Assistance Corporation Outreach Specialist Map 4 6 8 2 3 5 7 1 1. Felicia Orr 3. Annie Trout 5. Eric Farmer 7. Rita Turchetta Outreach Specialist Director of College Access Outreach Specialist Outreach Specialist (615) 390-4461 (615) 604-0119 (423) 326-7198 (615) 478-5584 felicia.orr@tn.gov annie.trout@tn.gov eric.farmer@tn.gov rita.turchetta@tn.gov 2. Lori Mitchum 4. Jason Seay 6. Sam Mullins 8. Erika Adams Outreach Specialist Assistant Executive Director Outreach Specialist Outreach Specialist (731) 571-7888 of Outreach & College Access (931) 303-3296 (615) 417-0355 lori.mitchum@tn.gov (615) 319-1740 sam.mullins@tn.gov erika.adams@tn.gov jason.seay@tn.gov p. 21
Tips for the Online FAFSA Form The online FAFSA form has a “timeline” that runs across the top of the screen that indicates your progress along seven defined steps for completing the FAFSA, beginning with Student Demographics. All students, from high school seniors to adult learners and Tennessee Reconnect scholars, will need to fill out the Student Demographics, School Selection, and Dependency Status sections. Based on the dependency status section, the student may be asked to provide parent demographics and financial information if the student is deemed to be “Dependent” as opposed to “Independent.” Look at the infographic on the following page for more information about what makes someone an Independent or Dependent Student. The FAFSA “timeline” shows which section of the FAFSA you are currently filling out. This label will indicate whether to fill in student or parent information in each section. Confused about what a certain line of the FAFSA is asking for? Click the question mark button to learn for help and clarification. Click NEXT when you’re ready to move to the next page. If you need to go back to a page, click PREVIOUS. p. 22
Do I Have To Provide My Parents’ Info On The FAFSA? p. 23
Who Is My Parent When I Fill Out My FAFSA? p. 24
FAFSA on the Web Worksheet The FAFSA on the web worksheet previews all of the possible questions that could be asked of a student filling out the FAFSA. Not every student will need to fill out every question, particularly adult learners and students who are deemed Independent, as they will not need to provide parent information. Use this worksheet as a tool to help familiarize students and families with the FAFSA and the kinds of information the form asks them to provide in order to determine financial aid eligibility. SECTION 1 - STUDENT INFORMATION After you are online, you can add up to ten colleges on your FAFSA. The colleges will receive the information from your processed FAFSA. Student’s Last Name First Name Social Security Number Student Citizenship Status (check one of the following) ❑ U.S. citizen (U.S. national) ❑ Neither citizen nor eligible noncitizen ❑ Eligible noncitizen (Enter your Alien Registration Number in the box to the right.) Your Alien Registration Number Generally, you are an eligible noncitizen if you are: • A permanent U.S. resident with a Permanent Resident Card (I-551); A • A conditional permanent resident with a Conditional Green Card (I-551C); • The holder of an Arrival-Departure Record (I-94) from the Department of Homeland Security showing any of the following designations: “Refugee,” “Asylum Granted,” “Parolee” (I-94 confirms paroled for a minimum of one year and status has not expired), T-Visa holder (T-1, T-2, T-3, etc.) or “Cuban-Haitian Entrant;” or • The holder of a valid certification or eligibility letter from the Department of Health and Human Services showing a designation of “Victim of human trafficking.” Student Marital Status (check one of the following) ❑ Single ❑ Married or remarried ❑ Separated ❑ Divorced or widowed You will be asked to provide information about your spouse if you are married or remarried. Selective Service Registration If you are male and 25 or younger, you can use the FAFSA to register with the Selective Service System. What is the highest school parent 1 completed? ❑ Middle school/Jr. high ❑ College or beyond ❑ High school ❑ Other/unknown What is the highest school parent 2 completed? ❑ Middle school/Jr. high ❑ College or beyond ❑ High school ❑ Other/unknown SECTION 2 - STUDENT DEPENDENCY STATUS If you can check ANY of the following boxes, you will not have to provide parental information. Skip to page 4. If you check NONE of the following boxes, you will be asked to provide parental information. Go to the next page. ❑ I was born before ❑ I am married ❑ I will be working on a master’s or doctorate program (e.g., MA, MBA, January 1, 1996 MD, JD, PhD, EdD, graduate certificate) ❑ I am serving on active duty in ❑ I am a veteran of the U.S. Armed ❑ I now have or will have children for whom I will provide more than the U.S. Armed Forces Forces half of their support between July 1, 2019 and June 30, 2020. ❑ Since I turned age 13, both of ❑ I was in foster care since turning ❑ I have dependents (other than children or my spouse) who live with my parents were deceased age 13 me and I provide more than half of their support ❑ I was a dependent or ward of ❑ I am currently or I was an ❑ I am currently or I was in legal ❑ I am homeless or I am at risk of the court since turning age 13 emancipated minor guardianship being homeless NOTES: p. 25
Remember, only students who are deemed Dependent will need to provide parent information. As the worksheet states, grandparents, foster parents, legal guardians, older siblings, and uncles or aunts are not considered parents on the FAFSA unless they have legally adopted you. Look at the infographic on page 24 for more information about parent information for the FAFSA. SECTION 3 - PARENT INFORMATION Who is considered a parent? “Parent” refers to a biological or adoptive parent or a person determined by the state to be a parent (for example, if the parent is listed on the birth certificate). Grandparents, foster parents, legal guardians, older siblings, and uncles or aunts are not considered parents on this form unless they have legally adopted you. If your legal parents are living and married to each other, answer the questions about both of them. If your legal parents are not married and live together, answer the questions about both of them. In case of divorce or separation, give information about the parent you lived with most in the last 12 months. If you did not live with one parent more than the other, give information about the parent who provided you the most financial support during the last 12 months or during the most recent year you received support. If your divorced or widowed parent has remarried, also provide information about your stepparent. Providing parent 1 information? You will need: Providing parent 2 information? You will need: Parent 1 (father/mother/stepparent) Social Security Number Parent 2 (father/mother/stepparent) Social Security Number Parent 1 (father/mother/stepparent) name Parent 2 (father/mother/stepparent) name Parent 1 (father/mother/stepparent) date of birth Parent 2 (father/mother/stepparent) date of birth ❑ Check here if parent 1 is a dislocated worker ❑ Check here if parent 2 is a dislocated worker Did you know? Did your parents file or will they file a 2017 income tax return? If your parents file a federal tax return, they may be able to use the IRS Data Retrieval Tool. This tool enables your parents to ❑ My parents have already completed a tax return easily, accurately and securely transfer their tax return ❑ My parents will file, but have not yet completed a tax return information into the FAFSA form. ❑ My parents are not going to file an income tax return What was your parents’ adjusted gross income for 2017? Skip this question if your parents did not file taxes. Adjusted gross income is on IRS Form 1040—line 37; $ 1040A—line 21; or 1040EZ—line 4. The following questions ask about earnings (wages, salaries, tips, etc.) in 2017. Answer the questions whether or not a tax return was filed. This information may be on the W-2 forms or on the IRS Form 1040—lines 7 + 12 + 18 + Box 14 (Code A) of IRS Schedule K-1 (Form 1065); 1040A—line 7; or 1040EZ—line 1. How much did parent 1 (father/mother/stepparent) earn from working in 2017? $ How much did parent 2 (father/mother/stepparent) earn from working in 2017? $ In 2017 or 2018, did anyone in your parents’ household receive: (Check all that apply.) ❑ Medicaid ❑ Free or Reduced Price School Lunch ❑ Supplemental Security Income (SSI) ❑ Temporary Assistance for Needy Families (TANF) ❑ Supplemental Nutrition Assistance Program (SNAP) ❑ Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Note: TANF may have a different name in your parents’ state. Call 1-800-433-3243 to find out the name of the state’s program. Did your parents have any of the following items in 2017? Check all that apply. Once online, you may be asked to report amounts paid or received by your parents. Additional Financial Information Untaxed Income ❑ American Opportunity Tax Credit or Lifetime ❑ Payments to tax-deferred pension and ❑ Housing, food and other living allowances Learning Tax Credit retirement savings plans paid to members of the military, clergy ❑ Child support paid ❑ Child support received and others ❑ Taxable earnings from work-study, assistantships ❑ IRA deductions and payments to self- ❑ Veterans noneducation benefits or fellowships employed SEP, SIMPLE and Keogh ❑ Other untaxed income not reported, such ❑ Taxable college grant and scholarship aid ❑ Tax exempt interest income as workers’ compensation or disability reported to the IRS as income ❑ Untaxed portions of IRA distributions benefits ❑ Combat pay or special combat pay ❑ Untaxed portions of pension distributions ❑ Cooperative education program earnings Your parents may be asked to provide more information about their assets. Your parents may need to report the net worth of their current businesses and/or investment farms. NOTES: p. 26 FAFSA.GOV 2019-2020 FAFSA ON THE WEB WORKSHEET PAGE 3
Every student, regardless of age, will need to provide information about their income on the FAFSA. SECTION 4 - STUDENT INFORMATION Did you know? Did you file or will you file a 2017 income tax return? If you file a federal tax return, you may be able to use the IRS Data ❑ I have already completed my tax return Retrieval Tool. This tool enables you to easily, accurately and securely transfer your tax information into the FAFSA form. ❑ I will file, but I have not completed my tax return ❑ I’m not going to file an income tax return What was your (and spouse’s) adjusted gross income for 2017? Skip this question if you or your spouse did not file taxes. Adjusted gross income is on IRS Form 1040—line 37; $ 1040A—line 21; or 1040EZ—line 4. The following questions ask about earnings (wages, salaries, tips, etc.) in 2017. Answer the questions whether or not a tax return was filed. This information may be on the W-2 forms or on the IRS Form 1040—lines 7 + 12 +18 + Box 14 (Code A) of IRS Schedule K-1 (Form 1065); 1040A—line 7; or 1040EZ—line 1. How much did you earn from working in 2017? $ ❑ Check here if you are a dislocated worker How much did your spouse earn from working in 2017? $ ❑ Check here if your spouse is a dislocated worker In 2017 or 2018, did anyone in your household receive: (Check all that apply.) ❑ Medicaid ❑ Free or Reduced Price School Lunch ❑ Supplemental Security Income (SSI) ❑ Temporary Assistance for Needy Families (TANF) ❑ Supplemental Nutrition Assistance Program (SNAP) ❑ Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Note: TANF may have a different name in your state. Call 1-800-433-3243 to find out the name of the state’s program. Did you or your spouse have any of the following items in 2017? Check all that apply. Once online, you may be asked to report amounts paid or received. Additional Financial Information Untaxed Income ❑ American Opportunity Tax Credit or Lifetime ❑ Payments to tax-deferred pension and ❑ Housing, food and other living allowances Learning Tax Credit retirement savings plans paid to members of the military, clergy ❑ Child support paid ❑ Child support received and others ❑ Taxable earnings from work-study, assistantships ❑ IRA deductions and payments to self- ❑ Veterans noneducation benefits or fellowships employed SEP, SIMPLE and Keogh ❑ Other untaxed income not reported, such ❑ Taxable college grant and scholarship aid as workers’ compensation or disability reported to the IRS as income ❑ Tax exempt interest income benefits ❑ Combat pay or special combat pay ❑ Untaxed portions of IRA distributions ❑ Money received or paid on your behalf ❑ Cooperative education program earnings ❑ Untaxed portions of pension distributions You may be asked to provide more information about your (and your spouse’s) assets. You may need to report the net worth of current businesses and/or investment farms. NOTES: Do not mail this Worksheet. Go to fafsa.gov to complete and submit your application. For more information on federal student aid, visit StudentAid.gov. You can also talk with your college’s financial aid office about other types of student aid that may bep.available. 27 2019-2020 FAFSA ON THE WEB WORKSHEET PAGE 4
Submitting the FAFSA How do I know the student has submitted the FAFSA? When a student has completed all of the necessary fields of the FAFSA, it will come time for student (and parent, if the student is a dependent) to sign the FAFSA using their FSA ID. After the FSA IDs are used successfully, the following screen will appear: This page provides students a confirmation number and a data release number (DRN) at the top. The DRN can be provided to a customer service representative to make certain changes to your Free Application for Federal Student Aid (FAFSA) information. These changes include: permanent mailing address, e-mail address, phone number, school code, and housing plan. You should not give your DRN to anyone unless that person is a financial aid administrator or customer service representative and you are either adding colleges or changing data on your FAFSA. At the bottom of the screen, students can view their estimated expected family contribution or EFC. After your application is fully processed, you will receive a Student Aid Report (SAR) with your official EFC. The SAR will be sent to a student’s email within 3-5 days if the FAFSA is electronically signed with a student’s FSA ID and if the student provided an email address. If a student mails in the signature page for the FAFSA rather than signing electronically with the FSA ID, it can take 2 weeks to receive the SAR. Note: Neither your estimated EFC (on the Confirmation Page) nor your official EFC (on the SAR) is the amount of money your family will have to pay for college nor is it the amount of federal student aid you will receive. It is a number used by your college to calculate the amount of federal student aid you are eligible to receive. p. 28
myStudentAid Mobile App Coming Fall 2018 In addition to a newly re-designed website, FAFSA and myStudentAid have developed a new Mobile Application for Apple and Android that will be released Fall 2018. Details about the mobile app are still being released at the time of this publication, but a few details have been shared as of Summer 2018. The myStudentAid app is a promising development that many college access professional hope will provide more students and families the opportunity to complete the FAFSA. At this time, the TN FAFSA Frenzy team recommends using the www.fafsa.gov website rather than the app when possible. Unfortunately, the app does not link to the IRS data retrieval tool. Without using the data retrieval tool, it will likely take longer to submit the FAFSA and will increase the likelihood of making an error on the form. Once the app is released, be sure to check out www.tnfafsafrenzy.gov for updated resources from the TSAC Outreach team about how to use the app for FAFSA. p. 29
Section 3 Hosting a TN FAFSA Frenzy Event for High School Seniors p. 30
What Will Your TN FAFSA started: https://fsaid.ed.gov/ for the FSA ID and https://fafsa.ed.gov/ for the FAFSA. You can Frenzy Event Look Like? also use chart paper to write down any additional instructions or tips for students and parents. At your TN FAFSA Frenzy event, you’ll want to Before the event starts, open the FSA ID and maximize students’, parents’ and community FAFSA web pages on the available computers. partners’ time and ensure that as many students as possible complete the FAFSA. In order to do Know Your Technology this, we suggest you reserve a computer lab or a Schools have different policies and permissions room and a set of laptops for your event. Since when it comes to the internet and email. Students technology is necessary to complete the FAFSA, and parents may have their email on sites like we recommend that you double check that all Gmail, Hotmail and Yahoo, and they will need computers being used for your event are in good, to access their email address in order to verify working order and able to connect to the internet. it for the FSA ID and FAFSA. Talk to your school’s It is also a good idea to get the name of your IT leader to understand if these email sites are school’s IT or computer specialist and write down blocked on school computers, and devise a plan their directions for what to do in case the internet for how students and parents can access their malfunctions. email. It is also a good idea to encourage students to consider creating an email address separate Please note- this year, the fafsa.gov website from their school email address for FAFSA, as the has been updated to be mobile responsive, student may lose access to their school account meaning that students should be able to access, after graduation in the Spring. view, and file the FAFSA on a variety of devices including smartphones and tablets. However, the IRS data retrieval tool has not been updated, It’s a good idea to have students print their and therefore, viewing the IRS data retrieval tool confirmation page after submitting the FAFSA, so screens on mobile devices is not optimal. work with your school to devise a plan for printing during your FAFSA event. This fall, a myStudentAid mobile app will be released for the FAFSA. See page 29 for a preview. Implementation Idea Post-it Signals In terms of scheduling, it is great to have parents attend a TN FAFSA Frenzy event to continually build partnership with families and help parents Prepare your sign in table volunteer to better understand their student’s path to college. greet students and families and ask them We recommend hosting your event after school about where they are in the FAFSA process. and work hours so that parents are more able to attend. Has the student already created an FSA ID at school? Does the parent have an FSA ID Sign In/Sign Out For Success A sign in table manned by a volunteer or school that they have used for an older child who staff member is a great way to help your event is in college? The volunteer or the student stay organized. Collecting student and parent can write on a Post-it a quick note, “Dad names will help you track your event’s success. has an FSA ID, Maya needs to create hers.” We recommend that your sign in table volunteer have copies of any handouts you’d like students Post-it notes are also great as a help signal to use (for example, the FSA ID worksheet). Your sign in and sign out information will also help you when you’ve got a computer lab full of complete the Path to College post event survey. students and parents. Students can stick Work the Room a post it on the corner of their computer Often, the computer lab will be the best place screen as a sign that they need help, or to host your TN FAFSA Frenzy event. If your that they are done and ready to print their computer lab has whiteboards or chalkboards, use this space to write down the websites that confirmation page. students and parents should be accessing to get p. 31
Tools to Have Available at Media release Want to post pictures from your event? Consider Your TN FAFSA Frenzy Event having a media release to ensure that parents What should you consider having at and students (especially students under the age of 18) are okay that you are posting pictures. your TN FAFSA Frenzy event? You can also check with your school or district □□ Computers with internet access. administrator to see if students are covered under your school or district media release. □□ FAFSA expert. Invite your regional TSAC Outreach Specialist or a financial aid You can use the sample media release language representative from your local postsecondary below. institution. These folks can often answer the more complicated FAFSA questions. □□ Volunteers. In addition to volunteers who will help families complete the FAFSA, you can invite the Student Council or other student groups to provide activities for younger siblings while your seniors and their parents complete the FAFSA. □□ Printers. You’ll want to have printers available for your students to print out their confirmation pages once they have submitted the FAFSA. □□ Print out handouts from www.tnfafsafrenzy. gov and the Federal Student Aid toolkit handbook at http://www.financialaidtoolkit. ed.gov/tk/search#YourSearchResult to have on hand to answer questions. Sample Media Release I hereby give irrevocable permission for photographs and/or videos of my child, , to be used by his/her school or the Tennessee Higher Education Commission/Tennessee Student Assistance Corporation now and in the future. I further authorize his/her school or the Tennessee Higher Education Commission or Tennessee Student Assistance Corporation to use my child’s likeness, name, and person- al information (limited to age, school and city of residence) in publications and reproduc- tions (including the program’s official website) as well as for editorial, trade, and advertis- ing purposes. I understand that I will not receive any fee, now or in the future, for the use of my child’s likeness. Parent/guardian signature and date Printed parent name p. 32
Volunteer Recruitment You may also want to contact organizations like H&R Block, which provides free tax assistance to Community partners can greatly enhance a TN community members, or volunteers associated FAFSA Frenzy event by providing additional support with a local church. You can use the sample letter to students and families, bringing new perspectives on the following page to help recruit volunteers for on financial aid, and also helping families feel more your TN FAFSA Frenzy event. comfortable with the FAFSA process. It is important to remember that the FAFSA filing process involves How can I prepare volunteers? sensitive information and parents often need to share personal details including their income and Volunteers will need some training before your tax information. This discomfort can be a barrier event to ensure that they feel prepared to help to completing the FAFSA, particularly in small students and families, and so that they can provide communities. the right information to attendees. By bringing in community partners as volunteers, If you have many volunteers coming from one your school could put parents and students at organization or business, consider hosting a “lunch ease knowing that they can receive help but not and learn” at their office to talk about FAFSA and necessarily from someone in their town and share resources like this handbook and the Federal community with whom they’re not comfortable Student Aid Toolkit. You can also encourage sharing earnings information. volunteers to watch recorded webinars, such as the FSA’s “Create an FSA ID” recording at https:// Who could make a great volunteer for TN studentaid.ed.gov/sa/sites/default/files/create- FAFSA Frenzy? fsaid.wmv, to familiarize themselves with the FAFSA process. Volunteers can preview the FAFSA We recommend contacting a TSAC Outreach questions and different sections of the form by Specialist and/or a financial aid representative using the FAFSA on the Web worksheet at https:// from a nearby college who knows the financial studentaid.ed.gov/sa/sites/default/files/2018-19- aid process well and can explain to parents how fafsa-worksheet.pdf. filling out this form benefits their student. When reaching out to representatives from your local Perhaps most importantly, let volunteers know that college, make sure to emphasize that your students it’s ok to not know the answer and to ask for help. are their future students. Consider including a If the volunteer encounters a question or situation note about how many students from last year’s that they are not familiar with, have a point person graduating class now attend their institution at your event (your TSAC outreach specialist, for when you reach out to local colleges for volunteer example) who can provide assistance. assistance. Best Practice John Overton High School Highlight: invited Deloitte to partner Volunteer Partners with them on their FAFSA night. Not only was it a High School: great way to encourage families to attend and get John Overton High School tax help, but a wonderful way to engage businesses School District: working in the community. Metro Nashville Public Schools p. 33
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