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Working in Tallaght University Hospital Welcome to Tallaght University Hospital It is a great pleasure to welcome you as a new staff member to Tallaght University Hospital – An Academic Teaching Hospital of Trinity College, Dublin. Along with the Corporate Induction Programme followed by your departmental induction, this guide is designed to welcome you and help you to settle in as quickly as possible, answering some of the questions you might have. Induction consists of three phases: kk Pre-Employment Induction: is to ensure that the Hospital has made adequate preparation for you arrival to work. You are required to complete a number of mandatory e-learning programmes as part of your Pre-employment induction. kk Corporate Induction: takes place in the Centre for Learning & Development and provides general information about the Hospital. kk Departmental Induction: takes place with your manager or supervisor. This is where you will be introduced to colleagues, department structures, rules, policies and procedures, duties and responsibilities, accountabilities and health and safety within the Department. If there are any questions that are not answered in this guide please contact your Head of Department. We would like to wish you every success with your career in Tallaght University Hospital. Author M.C. – HR Directorate “Working in Tallaght University Hospital” – Version 5, January 2020 ‘A great hospital is made up of people like you’ 1
Working in Tallaght University Hospital Working in Tallaght University Hospital Contents Your Hospital 4 Paternity Leave 16 Our Accountability for Identification Cards 32 Introduction to Tallaght University Hospital 5 Public Holidays 16 Quality Healthcare 24 Staff Newsletter - Touchpoint 32 Vision 6 Sick Leave 16 Dining Facilities 33 Health & Safety 24 Mission 6 Notification of Absence 16 Quality Improvement 24 Phoenix Dining Room 33 Values 6 Supporting Work Life Balance and Employee Incident and Risk Management 25 Recovery Doc Coffee Shop 33 Wellbeing 17 Volunteer Coffee Shop 33 Uniform and Dress Code 7 Open Disclosure 25 Shorter Working Year 17 Vending Machines 33 Tallaght University Hospital (TUH) Clinical Audit 25 Identity Guidelines. 7 Flexible Working Initiative 17 Café Kylemore 33 Patient Advice and Liaison Service 26 Confidentiality 7 Flexi-Time 17 Starbucks/BaxterStorey Coffee Shop 33 Research/Ethics 26 Career Breaks 17 Shop Facilities 33 Hello my name is... 26 Occupational Health & Wellbeing 18 Essentials 33 Values in Action 26 Employee Assistance Programme 18 ATM facilities 33 TUH Organisational Chart 8 Infection Control and Prevention 27 Equality, Diversity and Inclusion 19 Lockers and Changing Rooms 33 Making Every Contact Count 27 Useful Telephone Numbers 10 WALK 19 Healthy Ireland 27 Transport 34 Tallaght University Hospital Heroes 19 By Bus 34 Your Journey as an Employee of Our Hospital Policies 20 By Train 34 Tallaght University Hospital 12 Dignity at Work Policy 21 Your Development 28 By Luas 34 Your Employment Contract 13 Protected Disclosure of Information 21 Hospital Foundations 29 Taxsaver Commuter Tickets 34 Major Emergency Plan 21 TUH Learning Station 29 Contract of Employment 13 Bike to Work 34 Career Advancement 29 Probation 13 Internal Incident Response Plan 21 Pastoral Care 35 Hours of Work 13 Your Pay 22 End of Life Care 35 Your Leave Entitlements 14 Rates of Pay 22 Your Facilities 30 Crèche 35 Adoptive Leave 14 Pay Frequency 22 Telephony/Reception 30 Communications & Media 36 Annual Leave 14 Electronic Payslip 22 ICT Department 30 The Square Loyalty Card Carer’s Leave 14 Deductions From Pay 22 The Library of Tallaght For Hospital Staff 36 Compassionate Leave 15 Income Tax/USC 22 University Hospital (TUH) 31 Force Majeure 15 Overtime 23 ICT Service Desk 31 Moving On 36 Jury Duty 15 Social Welfare 23 Data Protection 31 Resignations 36 Marriage Leave / Civil Partnership Leave 15 Social Welfare Payment During Sick Leave 23 Passwords 31 Pension Schemes/Entitlements 36 Maternity Leave 15 Security 32 Parental Leave 16 Car Parking Facilities 32 2 3
Working in Tallaght University Hospital Working in Tallaght University Hospital Introduction to Tallaght University Hospital Tallaght University Hospital is one of Ireland’s largest acute teaching Hospitals, providing adult, psychiatric and age-related healthcare on one site. The Hospital has 614 adult beds with 3,000 people on staff. The Hospital is a provider of local, regional and national specialities. It is also a national urology centre, the second largest provider of dialysis services in the country and a regional orthopaedic trauma centre. Tallaght University Hospital is one of The new strategic plan commits to two main teaching Hospitals of Trinity addressing six areas of strategic priority College Dublin – specialising in the over the next five years: Good Access, training and professional development Highly Integrated Care, Enhanced of staff in areas such as nursing, health Infrastructure, Digital Enablement, and social care professionals, emergency Research & Innovation and People. medicine and surgery, amongst many Six new Regional Health Areas are others. Tallaght University Hospital is being established by the HSE to part of the Dublin Midlands Hospital support integrated care and TUH will Your Group which serves a population of over be incorporated into Regional Health 1.2 million across seven counties. Area B. The Adult Emergency Department caters In July 2018 the Government approved Hospital for over 50,000 attendances annually and there are in excess of 239,000 attendances at the Adult Out-Patients the publication of the Children’s Health Bill to provide for the establishment of a new body into which the three Department each year. Children’s Hospitals and the Children’s TUH is committed to providing a more Hospital Group will transition to one integrated health service to ensure the organisation. From 1st January 2019 right care is being delivered in the right this new organisation, called Children’s place and at the right time in line with Health Ireland, governs and delivers Sláintecare implementation plans. acute Paediatric Health Services in The TUH Corporate Strategy 2019-2024, Dublin. A new satellite centre is to People Caring for People to Live Better be built on the campus of Tallaght Lives is a five year blueprint for the University Hospital as part of the development of patient-focused services Children’s Health Ireland project. that recognises both the importance of The Hospital’s operations are the patient and the people involved in supported by a community of 300 treating and caring for them within the general practitioners in surrounding Hospital setting and beyond. communities. 4 5
Working in Tallaght University Hospital Working in Tallaght University Hospital Vision Uniform and Dress Code Our vision is “People Caring for People to All staff are required to wear clothing which is fitting in the context of their work Live Better Lives” through: environment and is appropriate to the tasks performed in the normal conduct of the kk Excellent health outcomes supported by job as defined in the Uniform and Dress Code policy. Where a uniform is worn, the evidenced based practice uniform must be neat and well maintained and worn in full. Any safety clothing or kk Positive patient and staff experience in items of safety clothing provided to staff must be worn in accordance with operating an empowering and caring environment instructions and Hospital policy. Please ensure you familiarise yourself with the full Uniform and Dress Code Tallaght University Hospital policy. kk A culture of innovation and quality improvement in everything we do Tallaght University Hospital (TUH) Identity Guidelines Mission These guidelines are a very specific, Our mission is to enhance the wellbeing of clear and simple guide on how the our community through care and innovation. name of our Hospital should appear. Tallaght University Hospita l We strive to: Identity Guidelines They are for use internally and Version 1 kk Deliver high quality care to our patients externally in all printed and online kk Educate, train, challenge and empower communications. So whether you are our staff presenting, creating a poster, patient kk Foster a culture of research and information leaflet, sending letters, These guidelines are available on the innovation printing banners you should refer to the Communications Intranet site templates and guidelines. http://tuhintranet/News/Pages/New- Branding-Guidelines.aspx Values Our CARE values – for patients, their families, our community and staff are: kk Collaborate – together and with our Confidentiality academic and care partners All staff, students and others associated with the kk Achieve – our goals, positive Hospital will be aware of the confidential nature of outcomes and wellbeing Hospital work and in particular, the right of patients to confidentiality. Staff should not discuss workings of the kk Respect – for patients, each other Hospital, its staff or its patients with people outside and our environment the Hospital, except as required to do so in the course kk Equity – for patients and staff of their work (refer to local policy). Staff should familiarise themselves with the Hospital confidentiality policy and in particular staff who are engaged in activities that involve patient’s information. 6 7
Working in Tallaght University Hospital Working in Tallaght University Hospital TUH Organisational Chart Financial Accounting | Management Accounting | Treasury | Payroll | Settlements Unit | Procurement Director of Finance and Contracting | Finance Systems Policies and Procedures | Financial Policy Compliance | HIPE | – Code of Practice Compliance Accounts Receivable | Supplies Chain Management – Legal and Insurance – Communications Recruitment | Staff Relations | Medical Admin and Management | Pensions | Personal and Director of HR Organisational Development | Workforce Planning and Control | Absenteeism | Management – Strategic Planning and Development Compliance | Workforce Systems, Policies and Procedures | Credentialing | Post Graduate Medical Centre | Centre for Learning & Development | Library | Ethics in Public Office | Occupational Health/ – Management Sciences Health Promotion Director of ICT eHealth | Enterprise Resource Planning | Information Governance | Medical Records Director of Estates EXECUTIVE MANAGEMENT TEAM & Facilities Management Catering | Housekeeping | Estate Management | Logisitics | Facilities Management | Technical Office of CEO Deputy CEO Services | Projects | Security Services | Car Parking | Mortuary | Medical Physics | Safety and Health at Work Clinical Director HOSPITAL BOARD Medical Directorate Clinical Services Organisation & Delivery Assurance Implementation of National Clinical Care Programmes Clinical Director Management of all Staff in Directorate: Peri-operative Directorate CHIEF – Medical EXECUTIVE – Nursing/HCA’s (Healthcare Assistants) OFFICER Clinical Director – Clerical & Administration Radiology Directorate – Management of Budget for Clinical Directorate Quality – Patient Safety & Risk Management Clinical Director Laboratory Directorate INTERNAL Development of all Hospital QSRM Policies and Procedures | Risk and Incident Management | Legal AUDIT and Risk | Quality Improvement & Methodology Training | Risk Register | Licensing and Regulation | Director of Quality, Safety Compliance and Assurance | Clinical Audit Quality | QSRM KPI’S | Research Ethics & Risk Management Nursing Care Standards | Innovation and Quality Improvement | Undergraduate and Postgraduate Nurse Education | Continuous Professional Development | Workforce Planning | Patient Advice and Director of Nursing Liaison Service | Pastoral Care | Arts and Health | End of Life Services MEDICAL BOARD Operations Oversight/Responsibility and Assurance | Service Planning | Bed Management | (PROFESSIONAL MEDICAL Chief Operations Officer Operations Systems, Policies and Procedures | Compstat | Production and Performance Compliance | MATTERS) Health and Social Care Professionals | Pharmacy | Medical Photography 8 9
Working in Tallaght University Hospital Working in Tallaght University Hospital Useful Telephone Numbers Main Hospital (01) 414 2000 Centre for Learning & Development (01) 414 3170 Switchboard 0 Occupational Health & Wellbeing Department (01) 414 2770 Outside Line 9 Environment, Health & Safety Officer (01) 414 2433 Bleep 81 ICT Service Desk (01) 414 4567 Security (01) 414 2100 Payroll (01) 414 3654 Cardiac Arrest Team – Adult 2222 Incident & Risk Manager (01) 414 2118 Cardiac Arrest Team – Paediatric 3333 Infection Prevention and Control Department (01) 414 3809 HR Business Services (01) 414 3587 (01) 414 3938 (01) 414 2043 Patient Advice and Liaison Service (01) 414 4709 (01) 414 5858 Estates Fire Officer (01) 414 5921 (01) 414 2075 Clinical Audit Manager (01) 414 2855 HR Talent Acquisition (01) 414 3377 (01) 414 4700 (01) 414 3496 (01) 414 2885 (01) 414 2022 Employee Assistance Service Workplace Options HR Pensions Division (01) 414 2029 Freephone: 1800 490 390 HR Business Partners (01) 414 3092 Email: eap@workplacesoptions.com (01) 414 4131 Website: www.workplaceoptions.com (01) 414 3693 HR Medical Division (01) 414 4774 (01) 414 2463 (01) 414 3643 Tallaght University Hospital’s Employers Registration Number 0055033A 10 11
Working in Tallaght University Hospital Working in Tallaght University Hospital Your Employment Contract Contract of Employment Your contract of employment sets out your terms and conditions of employment. THIS IS AN IMPORTANT AND INFORMATIVE DOCUMENT Probation Hours of Work Each appointment is subject to a Hours of work vary and are outlined in probation period as specified in the relevant Conditions of Employment. the Contract of Employment. The Your actual hours of duty will be as probationary period may be extended determined by your Supervisor/Head at the Hospital’s discretion but will of Department to accommodate the not in any case exceed nine months. needs of your Department in order The appointment will cease at the to ensure that appropriate staffing end of that period unless service has levels prevail at all times throughout been confirmed as satisfactory by the day. Daily and weekly rest breaks the Head of Department. A regular will be granted in accordance with system of assessment will occur during the provisions of the Organisation of Your Journey the probationary period involving Working Time Act, 1997. In order to dicussion with the staff member, his/ comply with Section 33 of this act, her supervisor or Head of Department which limits the maximum number as an Employee in relation to the staff member’s work performance. of hours an employee is permitted to work in a given period, all employees are obliged to notify the Hospital of Tallaght Probation for Appointment to Medical Consultant if they engage in any employment in addition to their post within the Hospital. University Each Consultant appointment is dependent upon the satisfactory completion of a probationary period. CORE ESS is the Hospital electronic time and attendance system for Hospital Please refer to the Consultant Contract 2008 as of the 8th December 2014, Section 3 regarding Probation for clocking in/out, rostering and recording of leave. Medical Consultants. 12 13
Working in Tallaght University Hospital Working in Tallaght University Hospital Your Leave Entitlements Compassionate Leave Jury Duty The Hospital is committed to Service Requirement: None. Special All applications for leave are subject to the approval of your supporting staff in times of family leave with full pay is granted in order bereavement. Five working days in to attend for Jury Duty. Any staff Head of Department. Listed below is a summary of Key Leave the case of a spouse (including a member summoned for Jury Duty Entitlements. Further information on all Leave Entitlements, cohabiting partner), child (including must immediately notify his/her including copies of policies and application forms (where adopted children and children Supervisor/Head of Department. Staff applicable) are available from your Manager, Human Resources being cared for on the basis of ‘in who are not required to be in Court Directorate or on our intranet site and policies are available on loco parentis’) or any person in a or are discharged from attendance at Q-Pulse. relationship of domestic dependency, Court on any day in time to enable including same sex partners. Three them to report to work for at least a working days in the case of other half days work are required to do so. Adoptive Leave Carer’s Leave immediate relatives as follows: father, Full details on the policy is available mother, brother, sister, father-in- from your Manager, Human Resources Summary of Entitlement: 24 weeks Service Requirement: One year law, mother in law. In exceptional Department or the intranet. paid adoptive leave. Up to 16 weeks continuous service. The Carer’s Leave circumstances (e.g. where the additional leave unpaid. Act 2001 became effective on the employee concerned has lived in the Marriage Leave / 2nd July 2001. The main purpose of same house as the deceased or has to Civil Partnership Leave Annual Leave the Act is to entitle staff to avail of take charge of funeral arrangements), temporary unpaid leave to enable them A maximum of two days with pay is Summary of Entitlement: Leave is an employee may be granted up to to personally provide full-time care and allowed on the occasion of marriage/ calculated from 1st April to 31st three working days special leave on the attention to a person who is in need civil partnership provided that the total March each year. For Non-Consultant death of a more distant relative. of such care. A person who is in need leave (marriage plus annual leave) in Hospital Doctors (NCHD’s) annual of full-time care and attention must be the year of marriage/civil partnership leave, please refer to the contract defined by the Department of Social Force Majeure does not exceed 24 days. of employment. All staff regardless Protection. Manual and application Force majeure leave is short-term of status or service qualify for paid forms are available from your Manager, paid leave that employees can avail Maternity Leave annual leave based on the hours they Human Resources Department or the of to enable them to deal with family work. Staff are requested to have intranet. Summary of Entitlement: Service emergencies, resulting from the sudden taken at least 75% of their annual Requirement: None. 26 Weeks paid and unforeseen injury or illness of a leave by the end of December. All maternity leave. The manner in family member, once certain conditions leave arrangements are subject which payment is effected will vary have been met. Force majeure leave to approval and staff are advised in accordance with the PRSI category may consist of one or more working not to plan their holidays before in which staff are classified. Up to days up to a maximum of three days in discussing the dates with their Head 16 weeks unpaid maternity leave. any 12 consecutive months or five days of Department. Every reasonable effort Time off to attend antenatal medical in any 36 consecutive months. will be made to facilitate staff although appointments. Time off to attend one this may not always be possible. set of antenatal classes. 14 15
Working in Tallaght University Hospital Working in Tallaght University Hospital Parental Leave Sick Leave Staff must have completed one year’s The new Public Service Sick Leave continuous service with employer. provides for payment of the following Summary of Entitlement: 18 weeks financial support of staff during periods unpaid leave. Must be availed of before of absence form work due to illness 13th birthday or 16th in case of child or injury. A maximum of 92 calendar with disability. Entitlement in respect days on full pay in a year followed by of each child. a maximum of 91 days on half pay, subject to a maximum of 183 calendar Paternity Leave days paid sick leave in a rolling four year period. Service Requirement: None. 10 days paid special leave (pro-rata for part These entitlements will be pro rata for time staff) to male employees/civil part time and temporary employees. partners on the birth or adoption of a Supporting Work Life Balance child. The manner in which payment is Notification of Absence effected will vary in accordance with and Employee Wellbeing If you are absent due to illness your the PRSI category in which staff are Supervisor/Head of Department should classified. The Hospital embraces the importance of work life balance and be notified personally prior to the start of your shift or within two hours of the recognises the demands on employees to balance work-life and Public Holidays commencement of your shift on the home-life and actively offers the following initiatives: There are nine official public holidays: first day of absence. If the immediate Part time or Locum staff who have supervisor cannot be notified it is Shorter Working Year Flexi-Time worked at least 40 hours in the essential that in the absence of the Shorter Working Year (HSE Clerical and administrative employees may five week period ending on the supervisor the name of the individual incentivised Scheme). The work flexi-time, subject to the agreement day before the public holiday are to whom the message is given is scheme is intended to facilitate of their Head of Department, provided they entitled to public holiday benefits. noted. If not, they should contact staff in balancing their working attend during core working hours and in Payment for the public holiday will be another supervisor/manager. Failure arrangements with outside line with the Hospital policy. Flexi-time is a based on ⅕ of their normal weekly to do so may result in your absence commitments. Further details are benefit that supports employees with the hours worked. A public holiday is a being classified as unpaid leave. It is available from the Human Resources management of an effective worklife balance statutory entitlement, as set out in not acceptable to leave a message on intranet site. but is not a contractual right or entitlement of the Organisation of Working Time Act, voicemail or with the switchboard. any employee. This benefit is discretionary and 1997 and should not be confused with subject to service requirements. Flexible Working Initiative “Bank Holiday” which are not covered by the Act and to which there is no Flexible Working is available to all grades of staff subject to the Career Breaks legal entitlement. NCHD’s please refer to your contract of employment for approval of the Head of Department Career breaks may be granted to staff for a public holiday entitlement. and in line with service delivery. period of not less than one year and not more than five years in line with the Hospital policy. 16 17
Working in Tallaght University Hospital Working in Tallaght University Hospital Occupational Health & Wellbeing Employee Assistance Programme Equality, Diversity and Inclusion WALK Department This service is provided by Workplace Tallaght University Hospital is WALK are a local community group Our Mission: To achieve excellence and Options an expert provider of committed to promoting an that work to provide employment, leadership in the efficient delivery of a employee support services that environment of equality, diversity and education and training to young people comprehensive occupational health service is completely independent from inclusion in the workplace. We promote with intellectual disabilities. Walkways by protecting, maintaining and promoting our organisation. The Employee a culture which provides a working and TUH is a joint initiative as a result of the health of all employees and by fostering Assistance Service is a confidential, learning environment which upholds a very successful collaboration with regulatory and policy compliance. independent service for you as an the dignity and respect of each the Hospital, WALK and the Dublin & Overview: Occupational medicine focuses employee, providing information employee. This provides employees Dun Laoghaire Education and Training on the interaction between health and together with support and assistance with the means to grow and develop Board. The one year programme helps work; specifically the impact that work on any matters that impact your work their career and to foster diversity and job seekers with intellectual disabilities or the work environment has on health or personal life. Any staff member inclusion. We are committed to treating gain relevant and meaningful work and how an employee’s health status may who feels that they require specialist all employees equally regardless of experience, be accredited for their affect their ability to do their job. The information and/or professional gender, civil status, family status, practical learning and ultimately, primary role of the Occupational Health support in dealing with a personal sexual orientation, religious belief, age, move on to access paid employment. & Wellbeing Department (OHWD) is to or work-related issue can avail of disability, race or membership of the Each trainee completes three, four protect staff of Tallaght University Hospital this service. It provides you with travelling community. month work rotations and can choose from possible adverse effects of work by access to fully qualified, professional from a number of roles across various identifying hazards and controlling risks. information specialists and where department within the Hospital. necessary confidential coaching and The emphasis of the service is to: counselling services. Tallaght University Hospital kk Provide a confidential medical service The Employee Assistance Service Heroes for work-related health problems and an Offers: This programme recognises and independent advisory role on the medical kk Counselling celebrates staff from across every aspects of ‘fitness for work’ issues kk Free-phone Support Line discipline (Adult & Children’s) who kk Advice on rehabilitation and return to work contribute to the care of our patients kk Protect employees from possible ill kk Work-Life Online Information and and the smooth running of the Hospital effects of work related activity Support and supports the Hospital ethos of kk Immunisation service to include: hepatitis kk Work-Life Online Coaching People Caring for People, making a B, influenza vaccine, TB screening, kk Money Management and Legal positive impact and going above and measles, mumps, rubella, varicella and Information beyond in their roles. pertussis vaccinations when indicated kk Consultation Services This Human Resources initiative is open kk Pre-employment health assessments to nominations from all staff. This is an kk Assessment of workplace injuries Freephone: 1800 490 390 opportunity to celebrate individuals and teams that go the extra mile and kk Health surveillance screening Email: eap@workplacesoptions.com make a real difference to patients and kk Assessment and management of Website: www.workplaceoptions.com their families and also their colleagues. occupational blood exposures (e.g. needle Cleaner Air Campus Entry forms are available on the HR stick injuries, splashes, bites and scratches) intranet site. kk Promotion of staff wellbeing. 18 19
Working in Tallaght University Hospital Working in Tallaght University Hospital Our Hospital Policies Dignity at Work Policy Employees can also make protected All employees are entitled to be disclosures in good faith where they treated with dignity and respect in the have reasonable grounds for believing There are over 900 Hospital policies and they can be found that the health or welfare of service users workplace. The Dignity at Work Policy on Q-Pulse on the Hospital intranet site. You must familiarise promotes a working environment where may be at risk so that the matter can be yourself with all relevant HR polices and with all other employees feel valued, respected investigated. The protected Disclosure Hospital polices relevant to your role. Please note policies are and safe. It aims to protect employees Act 2014 provides for health employees to make protected disclosures without updated regularly in line with best practice, legislation and from bullying, harassment and sexual harassment regardless of whether it penalisation from the employer and organisational change. without fear of civil liability. is carried out by a work colleague or a person whom employees come into Major Emergency Plan contact during the course of their work. Staff can seek advice locally via Line The Major Emergency Plan is a document Managers, Support Contact People, which details the Hospital’s response You Must Aim to Familiarise Human Resources, Employee Assistance to a Major Emergency event and any Yourself with All Key Policies Programme or Occupational Health. resulting crisis will be properly co- Including: ordinated and managed effectively. The As part of the Dignity at Work Policy kk Understand the Tallaght plan uses an “all hazards” approach: a Support Contact Person is a fellow University Hospital it can be applied to a wide range of member of the hospital staff (a peer) Attendance Policy possible causes and scenarios. It outlines who has been trained to support the responsibilities of individuals kk Understand what conduct employees who feel they may have been and departments, prioritises major and behaviour is expected subject to bullying, harassment or sexual emergency requirements / actions and of you harassment. The support people are conceptually establishes how the major kk Know about the Disciplinary available to explain the Dignity at Work emergency should be managed. Please Policy & Procedure for Policy, in a confidential non- judgement ensure you are familiar with this policy. Employees and the Grievance way, in order to help the employee Procedure. make an informed decision on the best Internal Incident Response Plan kk Social Media Policy & ICT course of action for the situation. A list of The Internal Response Plan is a Acceptance Usage Policy Support Contact People is available on document which details the Hospital’s the Hospital Intranet Site and Hospital kk Know about Dignity at Work response to internal incidents, Notice Boards. Policy which occur within the Hospital kk Trust in Care Policy Protected Disclosure of Information buildings or grounds and which could have implications for the safety of Tallaght University Hospital is committed patients, staff, visitors or the Hospital to promoting a culture of openness and environment. Please ensure you are accountability so that employees can familiar with this policy. report any concerns they may have in relation to their workplace. We would encourage staff to escalate incidents and risks in line with our incident management and risk escalation policies. 20 21
Working in Tallaght University Hospital Working in Tallaght University Hospital Your Pay The payment of wages in Tallaght University Hospital is by Electronic Funds Transfer (EFT). Rates of Pay Deductions From Pay Overtime Social Welfare Payment Staff are paid fortnightly or monthly Statutory and voluntary deductions Staff may from time to time be required During Sick Leave as detailed in your contract of from the payroll are as follows: Pay to work overtime depending on the Staff paying PRSI at A1 rate who are employment. The rates of pay, Related Social Insurance (PRSI), requirement of their Department. on certified sick leave for more than allowances and other pay-related Superannuation, Pension Related Where possible staff will be notified in three days are required to make a conditions are determined through Deduction (PRD), Tax and Universal advance. Overtime rates will be paid, claim to the Department of Social agreement between staff organisations Social Charge (USC). Voluntary where appropriate in accordance with Protection. Staff should request a social and management representatives at Deductions: The availability of the Department of Health & Children welfare certificate (this is in addition national level. voluntary deductions from pay such Regulations. There are legal limitations to the medical certificate) from your as Health Insurance, Staff Credit on the amount of hours a person is Doctor and forward the completed Pay Frequency Union, etc. permitted to work each day, week Social Welfare form to the Department and year. of Social Protection. Social Welfare Monthly Pay: Payday for staff Income Tax/USC Cheques (resulting directly from sick paid monthly is on the last Social Welfare leave) are paid directly to staff and the Wednesday of each month. All employers are obliged to deduct Hospital will deduct the social welfare Fortnightly Pay: Paid fortnightly income tax/USC from salaries and Pay Related Social Insurance (PRSI) is amount allocated by Social Welfare it is every alternate Thursday. wages paid to staff. Please submit your deducted from all staff. All permanent from your salary each month/fortnight. P45 to Human Resources Department and pensionable staff in officer grade (See section on Social Welfare under Electronic Payslip on your first day of work. If you do not posts employed in the public service Core Policy No 3). have P45 please contact Tax Office prior to 6th April 1995 pay Class Payslips are available online via to obtain Certificate of Tax Credits. Change in name, address, phone D1 contributions. This is a reduced the HSE website. All employees will In the absence of P45, Certificate of number, marital status, educational PRSI rate and covers staff for limited receive a verification email from Tax Credits you will be deducted at qualifications etc. should also be benefits. Since 6th April 1995 all new epayslips@hse.ie and this will permit emergency rates. Staff are advised notified to the Human Resources staff in the Health Service pay Class A1 access to the website. You will have to notify the tax office of any change Business Services Division. Social Welfare Contributions and are the option of accessing your payslip in their personal circumstances that insured for all social welfare benefits. through your own personal device such might affect their tax credits and Please refer to your payslip for details as smartphone, personal computer, cut-off point. Any tax queries can be of your PRSI class and PPS Number. iPad etc. via HSE website. addressed by the Revenue Information Office on LoCall 1890 333 425 (Dublin) or www.revenue.ie Tallaght University Hospital’s Employers Registration Number 0055033A. 22 23
Working in Tallaght University Hospital Working in Tallaght University Hospital Incident and Risk Management Open Disclosure The three key functions of risk An open, consistent approach to management are: communicating with service users when kk Incident Reporting things go wrong in healthcare. This includes expressing regret for what has kk Medico Legal Issues happened, keeping the patient informed, kk Coroners Inquests providing feedback on investigations In order to learn lessons from adverse and the steps taken to prevent a incidents and near misses, the recurrence of the adverse event (HSE Hospital encourages the reporting 2014). Tallaght University Hospital aims Our Accountability for Quality Healthcare of any event which could result to promote a just, proportionate and in, or may lead to, unintended or consistent approach to the management Health & Safety The Safety, Health and Welfare at Work unexpected physical or psychological and investigation of incidents and near (General Application) regulations 2007 injury, disease, disability or death of a misses. Incidents will be disclosed in The purpose of the Environment, Health patient, staff member or visitor. accordance with the guidance provided and Safety Department is to promote provides for the safe handling of loads in the workplace. In accordance with in the HSE policy: Communicating a positive health and safety culture in Tallaght University Hospital operates this legislation the Hospital provides with Patients following Patient Safety the hospital. This is achieved through a system of incident and near miss mandatory manual handling training for Incidents (2019). advising senior management with regard reporting that requires all employees to compliance with legislation and best all staff. to report incident/near miss practice and engaging with staff to ensure All queries relating to Health & Safety events affecting staff, patients and Clinical Audit their participation in the health and safety should be directed the health.safety@tuh. visitors. The Hospital is committed One of the Hospital’s key objectives is to programme for the Hospital. ie or Ext. 2345/244. to facilitating this reporting in a deliver a service to patients that is safe, positive and supportive manner. We clinically effective and efficient. Clinical The Management of Fire Safety in the have a robust incident management Quality Improvement audit supports clinical effectiveness and Hospital is overseen by the Fire Safety system in place which aims to ensure is an important quality improvement Officer. All staff have a responsibility for Quality improvement aims to improve that incidents are not repeated by process that seeks to improve patient the prevention and prompt extinction of patient experience and outcomes by introducing preventable measures care and outcomes. Clinical audit is a fires. Each staff member must acquaint taking a systematic approach that once an incident has been analysed. key source of assurance in this regard, him/herself with the location of fire exits, uses specific techniques to improve Forms can be located and for both the Hospital as well as Service fire appliances, extinguishers, means of quality. Tallaght University Hospital has downloaded electronically from Users. The Hospital has a Clinical Audit raising alarms and assembly points with significant experience and skills in this the Hospital’s Risk and Incident Manager and an active Clinical Audit relation to their place of work. Fire safety area. It has developed a Model for Quality Management intranet home page. Committee and all staff are encouraged training is available for every member of Improvement with an integrated project to initiate or take part in a clinical audit staff. Fire training is mandatory. management methodology to ensure project. Further information in relation implementation. Training and mentoring to Clinical Audit, including tools and If a fire breaks out, dial is available for any staff member who is guidelines, are available on the Clinical Ext: 4444 to raise the keen to carry out a Quality Improvement Audit intranet site. alarm and get assistance. Project (QIP). Other Quality Improvement modules are also available such as Meeting Facilitation Workshop Skills and Process Mapping. 24 25
Working in Tallaght University Hospital Working in Tallaght University Hospital Patient Advice and Liaison Service Research/Ethics Infection Prevention and Control A Sharps Education PowerPoint Presentation has been developed by At Tallaght University Hospital we Tallaght University Hospital has a A healthcare associated infection(HCAI) the Infection Prevention & Control strive to provide the best possible Research Ethics Committee (REC) which is an infection that is acquired after Department (IPC) and Occupational service to our patients, their families was established to provide ethical contact with the healthcare services Health & Wellbeing Department and visitors. Feedback on patient care reviews for research in which patients which was not present at the time of (OHWD) and is available for all staff received is welcomed by the Hospital (and sometimes healthy controls) admission. It can be estimated that to view on the intranet (both IPC & as it can help us identify areas where are direct participants or which uses each year, hundreds of millions of OHWD intranet sites). we can improve or continue to deliver information derived from patients’ patients around the world are affected the high level of care they receive. medical records or from biological by HCAI. Every day, HCAI results in The management of this feedback is samples. For more information visit our prolonged hospital stays, long-term Making Every Contact Count everyone’s responsibility. Handling web page. Tallaght University Hospital disability, increased resistance of TUH employees are encouraged to feedback effectively from the start is strongly committed to promoting microorganisms to antibiotics, massive foster an environment where every benefits everyone involved, and it helps and encouraging research. It has strong additional cost for health systems, high contact counts. The Making Every to keep complaints when received from links with Trinity College Dublin (TCD) costs for patients and their family and Contact Count strategy capitalises on becoming an issue. The Patient Advice which is evidenced by the collaborative even death. the daily opportunities experienced and Liaison Service has a responsibility approach taken by TCD and Tallaght The purpose of any infection control by healthcare professionals to support to ensure equity and fairness and to University Hospital towards research. programme is to reduce the risk of patients in changing behaviours which support staff, departments or services Email: ResearchEthics@tuh.ie acquisition and spread of pathogenic are having an impact on their current who are the subject of a complaint. For micro-organisms between patients, health or which may influence their more information contact the Patient staff and visitors. All staff should health in the future, empowering Advice and Liaison Service at Ext: 4709. adhere to standard and transmission people to make healthier lifestyle based precautions. The principles of choices. Hello my name is ……… standard precautions include: Tallaght University Hospital has subscribed to the kk good hand hygiene, Healthy Ireland international campaign for more compassionate care kk use of personal protective TUH is working alongside other Hello My Name is... to encourage and remind staff of equipment, hospitals within the DMHG to the importance of formal introductions within the implement the Healthy Ireland Plan, kk risk assessment and isolation of healthcare setting. a government-led initiative aimed at patients with infectious disease, improving health and wellbeing of staff kk the appropriate decontamination Values in Action and patients within the hospital. Each WITH PATIENTS AND of equipment and the environment PERSONAL WITH COLLEAGUES plan outlines a set of actions targeting Tallaght University Hospital SERVICE USERS and the correct management of national policy priority programmes, has launched the Values in Am I putting myself Acknowledge linen, in other the work Use my name and your name namely governance, leadership and Action Programme (VIA) which people’s shoes? of your colleagues kk healthcare waste and sharps. structure: Tobacco, Healthy Eating is closely aligned to our own and Active Living, Alcohol, Positive Proper application of infection control CARE values. By implementing Am I aware that my Keep people Ageing, Staff Health and Wellbeing, actions can impact Ask your colleagues informed - explain principles will enhance the quality of the programme and promoting how you can Making Every Contact Count, and Self- on how other help them the now patient care and ensure a safe working the nine related behaviours, people feel? and the next Management Supports. environment for all healthcare workers. we aim to improve service user experiences and create a better Am I aware of my Challenge Do an extra, own stress and toxic attitudes kind thing workplace for our staff. how I deal with it? and behaviours 26 27
Working in Tallaght University Hospital Working in Tallaght University Hospital Hospital Foundations kk to use our fundraised resources intelligently to ensure that patients are The Adelaide Health Foundation is in the best place for care in Ireland & an independent not-for-profit health ensure that staff are in the best place foundation, with its roots in the Adelaide to work in healthcare Hospital, Peter Street. The Foundation’s kk to empower our community focus is the advancement of healthcare. through support and education so Your as to improve their own health and This is delivered in a practical way in wellbeing TUH through direct support of service kk to promote and cultivate an Development developments and patient care initiatives. organization of volunteerism Nursing students are supported financially kk to do this with integrity, through the Adelaide Health Foundation’s respect, good governance and nursing bursary scheme – www.adelaide.ie transparency at our core The Hospital is committed to appointing well-qualified, high TUH Learning quality and performing staff to help achieve its objectives Station The Meath Foundation supports and and to promote its mission. Tallaght University Hospital encourages healthcare, research and TUH Learning Station is TUH’s dedicated recognises the need to support and develop its staff in order education within the Hospital and the LMS (Learning Management System) for them to fully achieve their potential not only in the early wider community through the opportunity which is hosted on www.hseland.ie stages of their careers but throughout their employment. of applying for research grants in any Learning Station is the “One Stop Online area of healthcare delivery, including Platform” for all TUH employees’ Learning medical, nursing and healthcare and Development requirements. TUH management. Applications are invited employees can undertake all their Patient focused clinical care needs Details in relation to the programmes through internal communications mandatory eLearning via the LMS as are reflected in the development of that are provided are available in the from The Meath Foundation. well as enrolling on CLD/TUH classroom education models to ensure versatile Learning & Development Prospectus education programmes, on a 24/7 basis “Fit for Purpose” healthcare which is published on the Hospital from any internet point. professionals. intranet and internet sites. The Learning For further information email The CLD (Centre for Learning & & Development, Leave & Funding learningstation@tuh.ie Tallaght University Hospital Foundation Development) at Tallaght University Policy is available on Q-Pulse. (THUF) is here to serve the enhancement Hospital has vast experience in A list of all mandatory education is of the quality of healthcare delivered to providing cost effective education available on the Centre for Learning the community and enhance the working Career Advancement and clinical competency based & Development Intranet site. environment for all staff. All job opportunities are advertised on programmes from short in-service the Hospital website and intranet site. We are here training courses to more advanced We support and encourage the promotion accredited courses at level nine, in kk to secure and build on its financial of our staff and provide training on partnership with third level institutions health , to invest in a state of the Curriculum Vitae (CV) preparation and and awarding bodies such as QQI. art and leading teaching hospital, to interview skills. support its innovation and research strategic agenda 29 28
Working in Tallaght University Hospital Working in Tallaght University Hospital Your It is essential for communication purposes that all staff are Facilities entered on the on-line staff telephone directory. ICT Service Desk Passwords Difficulties with any elements of the IT All staff on taking up employment and infrastructure should be notified to the where it is appropriate will be issued ICT Service Desk who operate a service with passwords enabling them to between 08:00 - 17:30, Monday to access the computer systems. This is a Telephony/Reception ICT Department Friday. Calls can be logged online via unique identification of each individual In line with the Hospital’s Mission Statement, the ICT Service Desk Portal which can be and should be known by the person This Department consists of the ICT Department provides essential accessed from the Hospital Intranet. themselves only. Staff on leaving the support services to enable staff to meet employment of the Hospital shall two areas: Telephony and They also provide an out of hours their objectives in this area. IT services in the emergency support service, for mission have their passwords to the computer Atrium Reception / Patient systems deleted. In accordance with our Hospital are among the most modern and critical systems. ICT On Call can be Transport. You should progressive available. The Hospital will audit ICT Hospital policy you are required to activated out of hours via the Out of contact this Department if and monitor all electronic communications change your passwords from time to time. Hours Site Manager. you require a telephone or including all source and destination ICT Policies and Procedures are available bleep. Instructions on how addresses. All files stored on PCs or on the Data Protection on Q-Pulse and staff should familiarise network, whether internally or externally themselves with these. to activate your voicemail At Tallaght University Hospital we must generated and all episodes of internet access, and other phone features endeavour to be compliant with Data The Library of Tallaght University including associated backups, are the sole can be found on the Hospital Protection regulations at all times. All Hospital (TUH) property of the Hospital. staff are required to undertake the online intranet. It is essential for The Library’s mission is to provide its Access to the internet is intended to help data protection training course. Any communication purposes staff in their work and for that purpose we queries relating to data protection can diverse user communities with timely that all staff are entered on provide a wide variety of resources for staff be sent to dpo@tuh.ie access to world-class information the on-line staff telephone in conducting business. Responsible limited resources and a professional advisory service to support direct patient care; directory. personal use of internet facilities is allowed at the discretion of Management and the evidence-based practice; research, organisation reserves the right to monitor learning and teaching; and management your internet usage. decision-making. It is open to all Hospital staff, Psychiatric Unit staff and Trinity College Dublin staff and students 30 based in the Hospital. 31
Working in Tallaght University Hospital Working in Tallaght University Hospital Security Personal belongings should be secured Identification Cards and not left lying about in offices or Staff ID cards are issued by the on the wards. You must return to the Security Department on presentation Hospital upon request and, in any of the employee’s staff number and event, upon the termination of your the completion of the appropriate Dining Facilities Café Kylemore employment, all documents or other application form. To enable staff Café Kylemore is located in the Trinity property of the Hospital including members to be identified and for Phoenix Dining Room Centre for Health Sciences and is open ID cards, swipe cards and keys which security reasons staff must wear their to Tallaght University Hospital staff and The Hospital’s Main Dining facilities are in your possession or under your identification badges clearly displayed. students. Opening hours are from Monday for staff are provided in the Phoenix control. These badges will be used for swipe to Thursday, from 8am to 3:30pm and Dining Room located off the main card access throughout the Hospital Fridays from 8am to 3pm. Hospital Street and we are open from Car Parking Facilities and as access into and out of the staff 7:30am to 3pm Monday to Friday. Car parking is available to staff subject car parks. Should you change positions We offer a hot breakfast 7:30am to Starbucks/BaxterStorey Coffee Shop to an annual charge. Staff are reminded or lose your badge you must report to 9:30am. Morning coffee from 9:30am Starbucks/BaxterStorey Coffee Shop is to park at all times in designated the Security Office in the Main Atrium. to 11:45am and lunch is available located in the main atrium and is open from parking areas. Cars will be clamped Please ensure you take care of your from 11:45am to 2:15pm. 7am – 9.30pm Monday to Friday and 8am – if not parked in designated parking ID card, lost cards will take at least 8pm Saturday and Sunday. areas. Application forms are available 48 hours to be replaced and the cost Recovery Doc Coffee Shop from the Security Department. of a replacement must be borne by the staff. The Recovery Doc is open from 9am ATM Facilities to 3pm Monday to Friday. We run a loyalty scheme in the Recovery Doc There is an ATM cash machine Coffee Shop, buy ten teas or coffees located in the main atrium and get one free. Staff Newsletter TouchPoint Shop Facilities TouchPoint Edition 84 - 25th July 2018 Volunteer Coffee Shop – TouchPoint Edition 77 - 11th April 2018 Good Nutrition & Essentials HyLaunched Summer 99 2018 dration Campaign Congratulations A paper entitled Taking out of Terrible Triad by Ms. Ciara Fox SpR the “Terrible” Injuries presented The Volunteer Coffee Shop is located Is located in the main atrium and is in the main atrium which is staffed by Now in its fourth year, the Summer 99 charity cycle has raised €65,000 at the Irish The Communications Office produces a Shoulder & Elbow for the Intensive Care Unit, Stroke and Renal Services. Taking As part place Specialty Meeting of this year’s Zero held last month won Harm starts best research open from 7am – 9.30pm on June 23rd the End of Life Nursing Service was announced with Goodas theNutrition paper. The Specialty & Hydration Meeting was recipient of the funds at the cycle launch. Campaign, a competition held as a parallel find was launched to session during the Monies raised this year will go towards the (June 7th) tothe kickbest startward at Making Mealtimes Irish Orthopaedic Association Annual Matter the Hospital. refurbishment of two family rooms in the the fundraising in and There was a Meeting. volunteers and is open from 10am to terrific response from fortnightly newsletter with news from Hospital. The rooms will be designed to provide raise awareness of the the wards to the Congratulations to competition which Ciara and her team families with a quiet and peaceful environment event. proved to be a very members including tight race in the end. Simone Derham Monday to Friday and 8am to 8pm to meet members of the team caring for their Tallaghttook University The final “judging” Clinical Specialist OT place on Wednesday in Hand Therapy relative, receive bad news in private and also Hospital End of Life 11th July. and co-author; Gary Heaney Senior enable family members to stay overnight on All wards have Care Co-Ordinator Annto be congratulated Occupational Therapist, for the Mr. Rob Kenyon the ward if their loved one is seriously ill or Hickeyefforts said, “We they are are making to ensure the ward SpR Orthopaedics and Mr. Diarmuid 4pm Monday to Thursday and Fridays dying. The rooms are located on the Maguire environment is conducive making Molony, Consultant management and clinical updates to delighted that the End mealtimes Orthopaedic Surgeon. and Crampton Wards and are currently used for of Lifematter for patients which Care department is notfrom an easy the busyness of Pictured left totask right at the launch of the 2018 Summer 99 Charity Cycle Saturday and Sunday. storage. will begiven the recipients the Hospital. were Joanne Coffey, Communications Manager; Stuart O’Connor, Contracts & The charity cycle has grown hugely in popularity of theWhilst funds there raisedcanby only Procurement Manager; Caoimhe Ni Dhuibhir, Dietitian; David Slevin, CEO and be one winner, two with over 300 cyclists taking part since the cycle the 2018 wardscharity scored cycle. particularly Ann Hickey End of Life Care Co-Ordinator high and deserved started. Registration is €50 and closes on June a special mention: The refurbishment of Programme to ensure they create a soothing 10am - 2pm. 15th or when the 200th cyclist registers. You the rooms AMU, on the busy Maguire and Crampton news and events from Hospital staff. If despite being such a busy and calm atmosphere. On behalf of the Nursing can register for the cycle through this link. The Wards will provide a very high footfallessential quiet and area private with entry fee includes refreshments which will be spaces for families whose through the are relatives ward, seriously service I am thrilled that our application was managed has Lockers and to overcome such successful and I am looking forward to working provided throughout the day, as well as a cycling ill. The makerooms challenges will also be available for medical to Mealtimes Matter for its patients with the Summer 99 crew in raising the funds jersey. Cyclists have a choice between a 50km teams to discuss treatment plans with patients Burkitt, for creating Pictured and at the presentation seeing rooms completed by the end of route and a 99km route. The routes starts and and their families, thesesuchare also spaces where a calm voucher were Sinead of the €200 One4all environment, with the summer.” Feehan, Nutrition & finishes at the Hospital and takes in scenic areas families can absorb bada news display away fromspirit of team the Manager, Teresa Hayes Dietetics and providing timely you have any information you would of the Wicklow mountains including Brittas busy ward and where theyassistance can stay to overnight all patients IfLaurette interested in CNM you areDunne, Webb Ward, volunteering on the day who require it. Also, Patient Food Services Bay and Blessington Lakes. Additionally, there when a family member isthey gravely haveillaor dying.who patient of the cycle Digan, or for the stationary Dietitian andplease cycles Eimear takes great delight Singing are two stationary cycles held in The Square The rooms in ringing will be refurbished inthe linemealtime with email summer99@amnch.ie bell with the help of (May 12th) and the other in the Hospital atrium guidelines from a HCA. the Hospice Friendly Hospitals It is important that we continue to support But the winning ward, ward staff in making AUG which earned mealtime matters for for fun additional points for Changing Rooms its novel use of the patients. One thing we can do is to minimise Med Day Project Mealtime Support ‘Spring into Summer’ our interaction with like to include or if you would like to Poster, is Webb Ward. both patients and ward Congratulations to Vending Machines Teresa Hayes (CNM) staff, to essential activities the team on Webb and only, when we for their great teamwork. hear the Dinner Bell The latest exhibition ring. to Take hit your Hospital Street with own lunch There are many benefits The Oncology Day Unit provides medical break, as Mealtimes from the change of seasonMatter is the for aptly named staff too!!‘Spring singing, physical, emotionally and and nursing care for patients with cancer in into Summer’. The exhibition features the work of socially. The Arts conjunction with specialist support services Office will hold a Q3 Call for Funding five artists (Yvonne Comber, Paul Evans, Matylda series of fun and relaxed within a multi-disciplinary setting. As well as creative give feedback on the newsletter please Konecka, Dylan Lloyd and Aaminah Snowdon) workshops for staff scheduled patient treatments, the unit also on the first and with prints that capture everything from delightful third Wednesdays provides a walk in service for cancer patients of each month animal characterisations to the warmth and beauty from next month who feel unwell. Approximately 30 to 40 Each quarter the Board until December. of The NCH Foundation held within the landscape. The beautifully framed The first workshop Vending machines are located in patients are treated at the Oncology Day Unit makes on available funds for Provide will be a singing the purchase of equipment prints are facilities on display foruntil July of this year and for fun workshop, on Wednesday 15th Where necessary, staff lockers will any given day. and support materials. areparents a collaboration of the National Centre for Arts This money is made and families August in Robert Graves from the results of available staying Post Grad contact the Communications Officer on Following a successful application by Ms Maria specific fundraising and Healthwithandtheir Thesick Gaslamp Gallery in Gorey. All Room, CLD from 1pm activities child at the – 1.45pm. The Gillespie, CNM2 Oncology Clinical Trials to Med Applications must specifically artworks on display hospital.are available to purchase to workshop will be facilitated benefit children and/or by our Day (a voluntary group of Trinity College Medical their families and must aim staff with the Gallery offering a 10% discount. All applications own Clara Monahan: to meet the service for Musician Students who raise money for hospital projects) objectives the of the Hospital, under plans/ Further fundinginformation will be given is available from the Arts Therapist. It is an opportunity / Music the following areas: equal consideration various locations convenient to the unit was presented with €18,000. These moniesÝ Ongoing refurbishme Office the Board Ext: and 2076. The Exhibition will officially by an enjoyable break to have nt in the wards and notification will be given from work, sing be provided. Contact Ext: 2991 to were for a refurbishment project for the creation of departments ‘open’ on April 12th in the Volunteer all applicants to Shop Coffee a few songs and meet . as to the success or like-minded a multipurpose room for patients and patient toilet at of 6pm their –applications. all are welcome to attend.otherwise people. All materials Ext: 3035. Ý Purchasing the All funding granted provided. Booking facilities. The renovations are now complete and most up-to-date equipment, must be drawn down is on a first come first which cannot be provided within six months served basis the final result would equal any room on Room to for by Government of being awarded. with a maximum of funding. Application forms are 12 participants. To Improve! available through this book or for further link or by contacting information please wards. The Oncology Day Unit are ever grateful to Med Day Foundation office. the contact Alison.Baker The closing date for @amnch.ie or of applications is 31st receipt Clara.Monahan@amnch.ie apply for a locker. group who raised the money for this project. They August 2018. also want to acknowledge the incredible support Pictured from left to right at the opening of from various Hospital Departments and personnel the new rooms were Paul Elmes (Technical who contributed to this project, particularly the Services, Liz Kinlan (Nursing ADON), Heather Sloane (CNS Medical Oncology), Maria Gillespie Facilities and Technical Services team. (Medical Oncology) and Ailish Naughton, former Chairperson of Med Day ‘I Adore You’ by Yvonne Coomber 32 33
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