Collaboration Nation Digital services feasibility projects - Technology Strategy Board
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Technology Strategy Board Driving Innovation Collaboration Nation Digital services feasibility projects
Disclaimer The entries in this directory were provided by the individual companies. The Technology Strategy Board cannot guarantee the accuracy or completeness of any of the information about the winning projects. Technology Strategy Board North Star House North Star Avenue Swindon SN2 1UE Telephone: 01793 442700 www.innovateuk.org © Technology Strategy Board October 2011 T11/063
Introduction This directory of projects we helped to fund provides an overview of the opportunities highly innovative companies can offer across the UK through their developing technologies. It can also be used to help link those companies to the wider funding, business and public sector community in order to develop their ideas into new products, processes and services. Feasibility studies in digital services Digital is one of the core programmes at the Technology Strategy Board. Our mission is to help innovative businesses unlock the economic potential of digital technology by identifying and addressing digital challenges and by resolving tensions between people, processes and technology. Stimulating the development of novel digital services in key emerging areas is one of our priorities. We invested approximately £2m in 76 innovative feasibility studies in digital services proposed by small or micro companies. They were successful in our January 2011 ‘Digital Services for Growth’ competition. The competition sought proposals for innovative digital services in four challenge areas – adoption of the cloud (services and technologies that enable the delivery of computing services over the Internet); the Internet of Things (a network of things such as buildings, vehicles, clothing, portable devices and other objects with the ability to sense, communicate, network and produce new information); augmenting public services; and harnessing the value of open data. Each three-month project received up to £25,000 to explore how to unlock business opportunities in digital services in these areas and to help them to overcome the initial hurdles to development. Some projects were conducted by single companies, while others were carried out by collaborative consortia. The small and micro companies leading the 76 projects are well distributed nationally and have an average of 7.1 employees. Successful projects should be well positioned to seek support to develop their ideas, including through future Technology Strategy Board competitions. Footnote This directory provides a snapshot of the winning projects and companies so that potential future collaborators, investors and companies interested in open innovation can get to know the companies involved.
Index of companies 4D Creative..................................................... 46 Matter2Media................................................. 56 21media innovations ltd................................... 6 Medifit Instruments Ltd.................................. 32 AIMES Grid Services CIC..............................64 Medilink West Midlands Ltd .......................... 33 Ambiental Technical Solutions Ltd................ 65 Mirada Medical Ltd........................................ 74 Angel Solutions Ltd ....................................... 22 Mobile Acuity.................................................. 57 Ask4 Limited................................................... 47 mySociety Ltd................................................. 34 BAFTA (British Academy New Wave Innovation.................................... 58 of Film & Television Arts)................................66 Nexor Ltd........................................................ 75 Blackroc Technology Ltd............................... 48 Obex Technologies........................................ 76 Broadband Access Strategies LLP............... 23 ObjectSecurity Ltd......................................... 77 Bubblephone Ltd........................................... 67 OBS Medical Limited..................................... 35 Calvium............................................................. 7 Onteca Ltd................................................ 12, 78 Cambridge Healthcare Ltd............................ 24 Opine Consultancy........................................ 13 Celestor Ltd....................................................68 Orangutrans Ltd............................................. 36 Cirrious Ltd.....................................................69 OSIC Limited.................................................. 37 Cotoco Limited .............................................. 25 Outlandish Ltd................................................ 79 Cybermoor Services Ltd................................ 49 PatAnalyse...................................................... 14 Deep Visuals Limited....................................... 8 Pitchie Ltd.......................................................80 Dream Machine Media Ltd ........................... 50 PIXELearning.................................................. 59 Edesix Ltd ...................................................... 51 Placr Ltd.......................................................... 15 Exvine Plc....................................................... 70 Profit From Science........................................ 16 Festivals Edinburgh......................................... 9 read4sure Ltd ................................................ 17 Fire Arc Ltd..................................................... 52 RPPtv Ltd........................................................ 81 GeoLang Ltd.................................................. 53 Seamless Sensing Ltd................................... 82 getWell Media Ltd....................................26, 27 SES Construction Software Ltd..................... 18 GovEd Ltd....................................................... 10 Shoothill Ltd.................................................... 38 Hao2.eu Ltd ................................................... 28 Sidekick Studios.................................39, 40, 41 Independent Networks Co-operative Slider Studio Ltd............................................. 42 Association Ltd............................................... 71 Startup Intelligence........................................43 Infonote DataSystems Ltd............................. 54 Substrakt........................................................44 Instinctive Creations....................................... 29 Techmatics Ltd............................................... 83 Intergence Systems Limited.......................... 72 Tinley Media Ltd............................................. 19 i-Spy Digital Ltd.............................................. 30 Trusted Renewables Ltd ...............................60 KineticaRT Ltd................................................ 55 Virtual Technologies....................................... 61 Kyenesim........................................................ 11 WildKnowledge Ltd........................................ 62 LASSeO Ltd.................................................... 31 YorkMetrics..................................................... 20 Lexegesys Ltd................................................ 73 4 | Collaboration Nation
Collaboration Nation Digital services feasibility projects Harnessing the Value of Open Data
21media innovations ltd Public data service provision to internet-protocol-based television platforms B78, Knowledge Business Centre Director InfoLab21 Keith Mitchell Bailrigg keith@21media.tv Lancaster (0161) 408 5860 Lancashire www.21media.tv LA1 4WA @21media 21media develops interactive applications for mobile, web, internet protocol television (IPTV) and digital television platforms. Our core product delivers high-quality and personalised television content directly to any web browser on any platform. What was the business need that What are the potential benefits? motivated the project? Our study shows that the television The purpose of this feasibility study was to landscape is rapidly changing and that identify the potential opportunities in upcoming platforms will provide truly providing public data services to internet- interactive capabilities that go beyond the protocol-connected televisions (IPTVs). current ‘red button’ experience. While there are a number of open data and public data What approach did you take to initiatives looking to provide web-based address the challenge? access to services, there is currently little We reviewed the available open and public or no effort targeting service provision to data resources, identified the unique hybrid-television, digital and next generation challenges in bringing data applications to set-top-box platforms. the television environment and prototyped a proof-of-concept data application suitable for What are the next steps? deployment on upcoming platforms, such as We have identified a market opportunity YouView. and our next steps are to further develop relationships with those organisations we have talked to as part of this study – local and county councils, broadcasters and technology providers – in order to undertake future projects and business ventures. 6 | Collaboration Nation
Calvium Enabling media designers to use public data for new businesses and mobile apps Pervasive Media Studio Product director Leadworks Tom Melamed Anchor Square tom@calvium.com Harbourside (0117) 9157235 Bristol www.appfurnace.com BS1 5DB @thegingertom Calvium makes tools and services that enable designers and digital media agencies to create beautiful smartphone apps using their own skills and content. We have been running for almost two years and have strong mobile-development and HTML5 expertise. What was the business need that What are the potential benefits? motivated the project? Our suite of tools allows digital media Our customers want to create applications agencies to add value to their existing that take advantage of live data from online relationships with their customers by also data sources. They want to do this with little creating innovative and connected or no programming, as their skills are in smartphone apps for them using their content creation and design rather than existing skill sets. This means smaller brands in Objective-C or Java programming. can now afford to have associated apps, the digital media agencies get increased revenue What approach did you take to and we get fees from the use of our tools. address the challenge? The challenge was to create a system that What are the next steps? was flexible in terms of both the visual result We are working on bringing our prototype and the data that it could consume, without up to production standard and hope to have introducing complexity that only programmers a fully commercial implementation of this could understand. We achieved this by technology in the market very soon. We are creating graphical editing systems that keen to meet people who are interested allowed designers to create screen designs in using our tools or investing in our without programming and by creating a development and marketing efforts. series of widgets for this system that allowed users to easily specify the data sources and their rendering. Digital services feasibility projects | 7
Deep Visuals Limited Creative learning from digital collections B23 Science Park Director Milton Road Alan Payne Cambridge alan.payne@deepvisuals.com CB4 0EY (01223) 437163 www.deepvisuals.com Deep Visuals was established as a spin-out from Kodak Research in 2009. We are creating new ways to interact with digital collections. Our first product, ViziQuest, is a totally image-led way to explore collections using our novel semantic browsing technology. Our first clients are museums. What was the business need that What are the potential benefits? motivated the project? An important part of the project was to test Following sales of our ViziQuest system to the concepts with users, which we did with museums, we saw a need for museums to two different groups of school children. engage with a wider section of the We collected good evidence that the system community, especially children. Many will engage and educate users and, as a museums have been investing in expensive bonus, build skills of creativity and narrative digitisation projects and we saw the need construction. Feedback from pupils, teachers to exploit these recently created assets to and museum professionals was extremely help maximise their investment. positive. A fully developed product would appear to have demand in both museums What approach did you take to and schools. address the challenge? We built on our semantic browsing What are the next steps? application by adding a fun, creative layer. We will develop a ‘hard-copy story’ product The browser is used to stimulate creativity based on selecting images with our browser by exploring a collection of photos and and printing them using customised selecting a number of photos as props for templates. We have formed a partnership a story. The selected photos are imported with the Fitzwilliam Museum and together into a digital comic book where a narrative we are actively exploring funding is added. A novel interactive demonstrator opportunities to develop the comic-style has been created by adding to the narrative demonstrator into a commercial product. with a number of fun audio effects. 8 | Collaboration Nation
Festivals Edinburgh Festival open data Business Centre C1 Head of marketing and innovation Waverley Court James McVeigh 4 East Market Street james.mcveigh@festivalsedinburgh.com Edinburgh (0131) 529 7970 EH8 8BG www.festivalsedinburgh.com @edfests Festivals Edinburgh is the organisation created by the directors of Edinburgh’s 12 major festivals to lead on joint strategic development and maintain their global competitive edge. What was the business need that What are the potential benefits? motivated the project? This API pilot served both press/media and The festivals’ core data asset is our listings. web developer/entrepreneurial users and Limited capacity means these are typically resulted in services widely used and reported presented in print, on proprietary websites on during the peak festival time in August. and a through a limited number of third-party It also resulted in the participant festivals’ media syndications. Real and anticipated first material open innovation activity and demand from third parties suggested that an has directly led to at least two new start-up open data approach would lead to additional projects that are being run as ongoing services – providing new value for audiences, concerns. Importantly to the festivals, the the festivals and the third parties. project has also created new sales channels for tickets. What approach did you take to address the challenge? What are the next steps? On the supply side we enlisted a technical Following the summer festival season, there specialist to create the 2011 listings will be an in-depth review of the overall application programming interface (API) project which will inform future strategy and which took data from seven summer festivals iterations. This will include the potential of and which was supported by some bespoke using the listings API as the foundation for licensing agreements negotiated with the additional content, and commercial and participant festivals. On the demand side, social layers. prior to the live API, we ran a high-profile event to engage developers called Culture Hack Scotland which was considered one of the most successful such events by the sector. Digital services feasibility projects | 9
GovEd Ltd The Carbon Quilt – making carbon data visible, for commercial and societal advantage PO Box 1283 Managing director Bedford Ravi Kapur MK44 1JY ravi.kapur@goved.co.uk 07977 412739 www.goved.co.uk @GovEdComms GovEd is a communications consultancy, media production company and creative agency, with particular specialism in science, technology and education. We have extensive expertise in communicating about climate change and greenhouse gases, including through our joint venture company Carbon Visuals. What was the business need that What are the potential benefits? motivated the project? Our aim is for wider take-up of these visual We have developed a unique set of software tools to support more effective organisational tools and visual techniques for communicating and personal decision-making about and supporting decision-making in carbon carbon-reduction at all levels of society. reduction, based around our ‘Carbon Quilt’ We believe this concept has significant concept. Our project aimed to develop commercial potential in the carbon-analysis technical solutions for integration of these and strategy sector, and we also see its tools with existing decision-making tools potential to support growth and innovation and visualisation platforms, including in in the wider economy by helping to support areas such as supply chain management and accelerate the transition to a low-carbon and business strategy. economy. What approach did you take to What are the next steps? address the challenge? We are now looking both to secure further We focused on three areas of development client projects and to attract investment to – advanced 3D visualisations and integration enable the next stage of technical with platforms such as Google Earth; development and full commercial realisation integration with carbon analysis and supply of our products and services. We are also chain management tools; and dynamic seeking technical partners in areas such as visualisations (including browser-based), building management solutions, display using real-time data-feeds. Our research, technologies and low-energy technologies. analysis and agile development process have resulted in some unique solutions that have already generated new commercial and public sector interest, as well as a detailed technical pathway for further development. 10 | Collaboration Nation
Kyenesim Twend Kynesim Ltd Managing director 190 Kendal Way Richard Watts Cambridge rrw@kynesim.co.uk CB3 0AX (01223) 8501436 www.kynesim.co.uk Kynesim provides high-quality embedded systems engineering, software and hardware design to clients in a wide variety of high- technology disciplines with particular expertise in communications and digital video. Partner Sellekta is a London-based design consultancy focusing on web/mobile user interfaces. What was the business need that What are the potential benefits? motivated the project? Improved discoverability of video content is The problem with over-the-top (OTT) digital a benefit both for producers and for users. video distribution (delivered over the Internet Improved interactivity will benefit producers or broadband) is that it is hard to make video and advertisers primarily, though users may discoverable, scalable or interactive. Search also enjoy it. Scalability improvements accrue technologies are underdeveloped, bandwidth primarily to content distribution networks in demands of a popular video are significant, reduced contingency requirements, though and interaction around a video is hampered these will feed back to producers. It may by the lack of connection between prove easier to monetise more interactive companion devices and big screens. content, though this would have to be the The need is to visualise social media to subject of a separate study. provide interactivity/discoverability while mining that data to predict bandwidth. What are the next steps? The two main next steps are to develop our What approach did you take to recommendation/content management address the challenge? application and try it out on real users, We built a number of prototype implementations probably via the Android app store; and to which explore social media/video interaction. partner with advertisers or producers to It demonstrated the base set-top technology explore whether the interactivity of the platform plus the software components that prototype can be translated into gains in comprise it. A real-time hashtag social media audience satisfaction and total viewers. stream has been overlaid on top of a live TV output, mirrored on Android mobile phones.This is demonstrated as a prototype tweet-linked electronic programme guide to enable social-trending functionality. Digital services feasibility projects | 11
Onteca Ltd Crowd-sourcing meaning from public data 37-45 Windsor Street Managing director Toxteth Jon Wetherall Liverpool jon@onteca.com Merseyside (0151) 709 0028 L8 1XE www.onteca.com @jonwetherall Onteca is a digital entertainment developer and micro-publisher. We develop applications for iPhone, Wii and other digital channels. We also offer consultancy services on social, interactive and multi-screen television usage and a number of technology solutions in this area. What was the business need that What are the potential benefits? motivated the project? We observed the best results with augmented Creating structured forms of information has human content creation. This uses machine been one of the major trends of the last 10 automation to do the initial pass on the data. years. Wikipedia, Metadata Schema and We then improve the data with human help. even Twitter contain structured data that can Understanding meaning in potentially loosely be reused for other purposes. Algorithms that structured information is difficult. It has direct build meaningful content from structured applications for us in reducing the cost of data, and that crowd source the human content creation and also has applications intelligence necessary to put together in areas such as search intelligence. genuinely good quality information, can reduce the cost of content creation. What are the next steps? We will integrate crowd-sourced knowledge What approach did you take to more closely into our applications. This can address the challenge? be done in two ways, through metrics and We created a system for constructing through positive reward systems. We are structured information around quiz and able to manage large sets of information learning content. It is built on HTML5 and drawn from public data sources. We are Javascript front-end with back-end server looking for partnerships to further develop technology running from the cloud to obtain this work. the information. We investigated a number of techniques for storing, analysing and improving this information. We also looked at combining with Google Translate to translate this content into multiple languages and to create new applications that can be sold around the world. 12 | Collaboration Nation
Opine Consultancy Homebook: a new dimension in digital services for home-finding The Grange Founder Church Street Gareth Roberts Great Shelford gareth.roberts@moooveon.com Cambridge 07779 257636 CB22 5EL Homebook is in the home-finding business. The company is developing an application platform that will use an individual’s personality profile to search for products and services in the global market place. What was the business need that What are the potential benefits? motivated the project? The impact of personality on purchase A home is the largest purchase people make. decisions and choice of products has been This market drives more than 20 related extensively studied. Homebook represents business sectors worth more than £250bn a world first in directly linking the personality a year in the UK. A web platform that could profile of an individual to specific objects use an individual’s personality profile to find and services. The system will require less a property or homes could be a disruptive personal effort for a better individual match technology in the property market. of available properties and services. Once Homebook is a scaleable multi-million-pound set up, the system could act autonomously business that could be globalised. and actively to present an individual with desirable objects or services. What approach did you take to address the challenge? What are the next steps? Homebook would offer a digital service that Homebook is ready to scale up and enter begins with identifying the home-finder’s the market place. We are seeking angel/ personality, aspirations and desired venture capital investors with an interest outcomes. The system uses these attributes and expertise in social networks, consumers to define search queries and links these or property. A collaborative relationship with to offerings in the home marketplace. Such a large social network or search company a process driven by personal attributes or a property company looking for the next would be expected to deliver more ‘desirable’ generation of technology is possible. properties and dramatically reshape the home-finding process. The relevant technical problems were solved and we now have a working demonstrator. Digital services feasibility projects | 13
PatAnalyse Improved automation for complex patent studies 77A Shelford Rd Managing director Cambridge Victor Zhitomirsky CB2 9NB victor.zh@patanalyse.com (01223) 911576 www.patanalyse.com PatAnalyse is an integrated technology consultancy specialising in high-quality patent searching and strategic analysis. Experience in technology consultancy allows us to provide an interpretation of the competitive intelligence landscape; our analysis is closely aligned to the client’s business strategy. What was the business need that What are the potential benefits? motivated the project? Efficient web-based interaction between We have developed revolutionary techniques experts, under the control of artificial for patent-searching. Our tools improve intelligence algorithms, greatly improves the the reliability of patent searches using a quality and efficiency of patent studies, self-learning process. The core of our approach which makes them more affordable for is related to organising efficient web-based smaller companies. The results of the project interaction between experts. But reliance on have enabled further development of the human judgement does not necessarily ‘smart’ patent management tools. The tools produce high-quality results. Artificial aid efficient collaboration between users in intelligence algorithms are required to identify the client organisation and enable them to and correct the most questionable data. re-use the results of the intellectual property intelligence studies provided by us. What approach did you take to address the challenge? What are the next steps? We have successfully developed a We are organising trials with several sophisticated predictive artificial intelligence commercial partners to test our new patent algorithm based on pattern recognition. knowledge management tools for internal The algorithm is specifically devised to learn use in the clients’ R&D team. Efficient an optimal combination of a huge number collaboration between users under the of features in the prediction of the classification control of the self-learning artificial task. This is to enable a robust quality audit intelligence algorithm helps to organise process in a system with multiple user input. a better transfer of technical knowledge The current study used a training set of embedded in patent specifications. 100,000 patents screened and classified by a dozen subject area experts. 14 | Collaboration Nation
Placr Ltd Two-sided apps for digital services in public transport information 68 Herne Hill Chief executive London Jonathan Raper SE24 9QP jonathan.raper@placr.co.uk (020) 3239 9551 www.placr.co.uk @madprof Placr is a public-transport-data aggregator serving users, developers and operators with timetables, departures, routes and performance information through our transport application programming interface (API) and our placr.mobi service. We are a small company with three employees, established in 2008. What was the business need that What are the potential benefits? motivated the project? There are benefits to users (free transport Public transport information is complex, app), to developers (timetables, service difficult to access and not available in the updates and social media in one place) same form everywhere. Current apps do not and to operators (social media content allow the user to share/contribute information management and analytics) from this new from/to the service, or communicate with the service. These benefits can each be operators. Existing apps rarely have monetised to create a sustainable business sustainable business models as the revenue model, which will allow Placr to roll out the is based on one-off lifetime charges for app service nationally. The funding for this purchases or low-margin advertising. feasibility study allowed Placr to build critical new relationships with bus operators. What approach did you take to address the challenge? What are the next steps? The key outcome of our feasibility study is the The key step is the recruitment of operators creation of a new transport information to use the platform. Our aim is to offer social platform designed to support digital services media content management services to and social media (http://placr.mobi).There are operators as a package with our web app. now ‘activity streams’ for every route/stop in We aim to carry out further market research the service areas where messages can be into the need for this kind of service among posted and retrieved by users and apps. operators. This new platform can provide services to users and developers and analytics to operators, raising average revenue per user for transport information distribution. Digital services feasibility projects | 15
Profit From Science Solution-finding portal, matching SMEs with university innovations 14 Belvoir Street Marketing director Leicester Andrew Hogbin LE1 6QH info@profitfromscience.com 07968 592215 www.profitfromscience.com Profit From Science offers online tools and services to help companies and universities profit from science. We work with companies to find science solutions and innovations and we help universities to market and deliver their expertise and capabilities to industry. What was the business need that What are the potential benefits? motivated the project? We envisage more instances of UK Universities want to find out about industrial companies finding new technical solutions problems they can solve to generate income, or innovations, leading to cost savings, but do not always know how to find growth and increased competitive advantage. companies with relevant needs. Companies We also see more instances of universities seek to profit from the science solutions and finding opportunities to help industry, to innovations universities can provide, but create impact from research and to earn knowing where to look and find the right additional revenue. There will be more solutions in the mass of public data available value-creating connections made between can be a difficult process. technology providers and commercial exploiters, and the way in which universities What approach did you take to are engaging with and contributing to address the challenge? industry will be more visible. We needed to understand the challenges faced by companies seeking to extract What are the next steps? understandable information from the wide We need to develop the demonstrator portal variety of data sets held by universities. We into a robust and scaleable platform suitable talked to companies and universities and, out for full trials and testing, use trials to inform of these discussions, we developed the optimisation, and then proceed to launch. portal specification. We investigated and We also need to raise awareness and tested different ideas by combining a number promote the portal and services to of data techniques in new ways. Finally, we companies and universities. We are seeking built a proof-of-concept portal demonstrator funding and partners for this next phase. to test feasibility, functionality and usability. 16 | Collaboration Nation
read4sure Ltd Integrating public data into intellectual property rights (IPR) management tools for SMEs 273 High Street Chief executive and founder Linlithgow Michael Fielding West Lothian michael.fielding@hawkip.com EH49 7EP (0131) 5640401 www.hawkip.com read4sure provides a web-based intellectual property (IP) management dashboard for those with smaller IP portfolios. What was the business need that What are the potential benefits? motivated the project? The benefits include increasing an SME’s Around 70% of UK patents are filed by small competitiveness by cutting IPR management and micro companies, yet traditional burden, reducing outside attorney cost and intellectual property rights (IPR) management reliance, and enhancing IPR reporting to tools require extensive training and familiarity decision-makers and stakeholders (investors, to be useful, and constant data input to funders etc). remain up to date. What are the next steps? What approach did you take to Our next step is a launch and to build up an address the challenge? initial customer base. We are seeking Our study established the requirements of partnerships with other IP service providers and potential for IPR management software and will develop trademark functionality. We designed for the distinct needs of small will also undertake ongoing development of companies (SMEs). We then built a the dashboard. demonstrator. The Hawk IP Dashboard is delivered through a software as a service (SAAS) business model and extracts relevant information from public data sources. Digital services feasibility projects | 17
SES Construction Software Ltd Pitched roof covering specifications PO Box 97 Managing director Totnes Andrew Frayling Devon amf@swiftest.com TQ9 5WR 08451 665098 www.swiftest.com SES Construction Software was formed in February 2003 and is the UK market leader in estimating software for construction. What was the business need that What are the potential benefits? motivated the project? The national/international roof tile The roof is a complex construction. It has manufacturers are agreed that it is not many angles and pitches, creating feasible for them to develop their own engineering challenges in fixing down the approach. Our unique approach to the roof coverings for a particular location and in software development will allow each particular weather conditions. The participant to progress in their own way. development of a ‘fixing specification’ is The UK, Europe and USA are a multi-billion essential for manufacturers to guarantee the pound marketplace. To compete, covering. This does not exist today in an manufacturers have to guarantee the whole industry-wide form. roof based on their products being fitted to specification. What approach did you take to address the challenge? What are the next steps? Our study aimed to prove the feasibility of In order to build the software, we will need creating a web-based system that would to formalise the original working party and accurately create a fixing specification for expand it to include European partners any roof tile in the UK. The outcome of the and government bodies in order to secure study has shown conclusively that this is the supply of the data required. Further possible, that the technology is capable grant funding will be necessary to finance of doing this, that the data exists, and that the project. there is enough co-operation within the market sector to achieve such a tool. 18 | Collaboration Nation
Tinley Media Ltd Different story 8 Ryland Road Director Kentish Town Dominic Tinley London media@tinley.net NW5 3EA (020) 7193 5313 www.octofolio.com @octofolio Tinley Media is an interactive agency specialising in conceptual design and prototype development of new interactive services. Recent clients have included BBC R&D, BBC Vision, the Welcome Trust, Wildscreen and WWF. What was the business need that What are the potential benefits? motivated the project? For us, project success is our businesses People’s consumption of text media is having both a product and practical changing, and there are gaps in an emerging knowledge of exploiting interactive media’s market. News organisations are moving to new frontier of apps and tablet devices. a ‘paid content’ business model. Alternative Success also means we have a larger news sources are increasingly popular, with portfolio of intellectual capital for use in other blogging and micro-blogging leading to a rise projects. Beyond our team, bloggers and in ‘citizen journalism’. We have developed a publishers will reach larger audiences and concept to fill the gap between these two thus be more successful themselves. approaches. The concept is simple and has market potential. What are the next steps? We will continue development to the point What approach did you take to of a releasable prototype, recruit more test address the challenge? users to learn as much as possible from Our challenge was to build a responsive our prototype, and use the prototype to HTML5/JavaScript-based app, to filter large create technologies we can exploit with numbers of items down to a handful that new clients. We will also research possible should be of interest to a particular person, models for revenue generation and seek and to search and index large amounts of investors to turn the prototype into a saleable information. Our solution was to make use of product. existing open-source technologies and libraries, namely Python, Django, SOLR and Nutch. Our innovation was to reduce the amount of information and choice people are presented with to that which interests them. Digital services feasibility projects | 19
YorkMetrics Delivering public data in context 6 Middlethorpe Business Park Director Sim Balk Lane Antony Powell Bishopthorpe antony.powell@yorkmetrics.com York (01904) 709684 North Yorkshire www.yorkmetrics.com YO23 2BD @yorkmetrics YorkMetrics is a spin-out company of the University of York specialising in business analytics. We have conducted over a decade of world-class research and development into state-of- the-art semantic modelling technology requiring transition to commercial exploitation. What was the business need that What are the potential benefits? motivated the project? Our approach lowers the barriers to data The rapid growth in open and linked public collection and analysis, particularly in data offers exciting opportunities for ‘white-space’ applications that are high-value generating end-user value. However, the but unmet because of the cost of current release of this value is often inhibited by data solutions, or where they span different and analysis operating in ‘silos’ that reflect stakeholders or organisations. For instance, the disparate needs of users. The business cross-platform tools for gathering and need is therefore to develop and exploit new querying rich semantic data from every semantic technologies to overcome these school, council or hospital in the country problems and deliver improved digital could prospectively be delivered in services. a matter of days and weeks instead of months or years. What approach did you take to address the challenge? What are the next steps? Our feasibility study trialled an innovative The next steps are to deliver progressive semantic data platform using contextual case studies and incremental research and metadata to move modelling and analysis development towards commercialisation. closer to the language of users and allow We are looking to partner with public and disparate data sets to be more readily private organisations that require rich integrated and synthesised. The case multi-facetted data to support their study was a local authority that needed objectives, particularly where the information to improve strategic decision-making by needs are complex and evolutionary. consolidating data collection and analysis that is currently duplicated, inconsistent, obscure and expensive. 20 | Collaboration Nation
Collaboration Nation Digital services feasibility projects Enhancing Public Services
Angel Solutions Ltd Children’s centre unit-costing tool 131 Mount Pleasant Chairman Liverpool Andy Kent L3 5TF andy.kent@angelsolutions.co.uk (0151) 705 3665 www.angelsolutions.co.uk Angel Solutions is a software development company specialising in the education sector. Established in 1999, we operate in every local authority area in the country and in hundreds of schools and children’s centres. What was the business need that What are the potential benefits? motivated the project? Our solution could bring a number of benefits There is an increasing need for children’s including a significant reduction in the time centres to demonstrate that their services are taken to assess services against not only targeted at the needs of their users benchmarks; monitoring of services/costs and their surrounding area, but also that they across communities of centres to provide represent value for money. This is particularly value for money; effective targeting of limited the case as the Government is phasing in resources to meet needs of specific centres payment by results. We needed time and or communities; creation of a ‘services and resource to explore a solution. roles knowledge database’ giving anonymised cost ranges for analytical What approach did you take to purposes; and strengthening of our current address the challenge? revenue stream in this sector and new Some children’s centres use paper-based business opportunities. systems or spreadsheets that are complex or time-consuming to complete these tasks, What are the next steps? but there is no national standard. Crucially, We plan to steer development of the product centres also have no way to benchmark by partnering with Action for Children and service delivery against successful projects 4Children, working with user groups, and that have been delivered elsewhere. We liaising with national policy groups. We are looked to simplify and integrate these conscious of the political environment that systems within our web-based Perspective affects the 15 local authorities involved in tool and have created prototypes to a pilot and consultation, so we have to time demonstrate it. this carefully. 22 | Collaboration Nation
Broadband Access Strategies LLP Smart-device delivery of multi-modal real-time passenger information 33 Chapel Street Partner Buckfastleigh Kevin Collis TQ11 0AB kevin.collis@basllp.co.uk 07885 626420 www.basllp.co.uk BAS LLP is a technology and business strategy consultancy specialising in broadband, transport and wireless issues and with particular interest and experience in solutions for the travelling public. What was the business need that What are the potential benefits? motivated the project? The benefits include the promotion of public Traditionally, all public transport information travel within the Government’s wider green was timetable based with scant information to energy policies. This is a working solution update the traveller on current conditions. that will fuel the debate and help government A third of travellers claim they would travel deliver affordable access to travel data. It by public transport if they felt ‘in control’. delivers a smartphone-based ‘app’ that This project offers a solution that allows encourages sceptics to go back to trains, the traveller to know what is happening, planes and buses. There is also an putting options at their fingertips and helps opportunity in the field of integrated ticketing them feel in control. to deliver responsive and real-time validated travel documentation. What approach did you take to address the challenge? What are the next steps? We structured the task so that the smart We need to overcome the remaining barriers device was not swamped with data and that to market – an effective commercial the updating in real time was practical. The agreement for travel data, and the relative demonstration showed the ability of the lack of availability of real-time bus data from assistant to re-plan a current journey and a single, reliable aggregated source. We also adopt an alternative mode whilst in transit. need to take this forward by working with a Other planners report a delay but do not commercial partner to develop a product that offer alternative travel plans, especially on handles multiple modes in a city region. other modes, in other words a bus alternative to a failed train. Digital services feasibility projects | 23
Cambridge Healthcare Ltd NHS.info e-health portal Papworth Hospital NHS Foundation Trust Chief executive Cambridge Dawson King CB23 3RE dawson@nhs.info 07898 934911 www.nhs.info @dawson Cambridge Healthcare is working in partnership with the NHS and Connecting for Health to develop NHS.info, an e-health portal for patients and healthcare professionals. The portal will integrate with the NHS IT infrastructure and provide the platform for healthcare applications. What was the business need that What are the potential benefits? motivated the project? We envisage improved patient outcomes The UK spends 69% of its annual healthcare and better support for self-management. budget managing long-term conditions. By The benefits of the portal include a reduction engaging patients actively in their in the amount the NHS spends on managing management, the portal seeks to improve long-term conditions; opening up of the patient outcomes and reduce healthcare healthcare marketplace to third parties, costs by encouraging and supporting who will drive innovation by designing self-management. Past information healthcare applications and who will deliver technology solutions for the NHS have been consumer choice; a new level of scalability expensive and unsustainable. NHS.info is and interoperability; and the ability to provided free of charge and has a harness healthcare data to inform commercial operating model. commissioning, improve efficiency and inform public health decisions. What approach did you take to address the challenge? What are the next steps? We built a prototype portal that included a We will develop a number of fundamental secure messaging service, natural language applications, such as video consultations. processing to select useful information to We will also develop the application build patients’ personal health plans, programming interface for third-party personalised information sources, the ability applications. There will also be a clinical to create a network through invitations and a dashboard for healthcare professionals. state-of-the-art security infrastructure. We also hosted the portal within N3, the national NHS network. We launched the portal a few months ago and have over 50 active users already. 24 | Collaboration Nation
Cotoco Limited Increasing patients’ ability to self-care HTEC House Managing Director George Curl Way Don Fuller Southampton don.fuller@cotoco.com Hampshire 02380 689610 SO18 2RX www.cotoco.com Cotoco has researched and developed innovative ways of managing and personalising information for key work groups in commercial organisations, using digital technology in order to engender improved performance and behavioural change. What was the business need that What are the potential benefits? motivated the project? Bournemouth University assessed our project The Department of Health states that there and reported a statistically significant are 15 million people in the UK with long-term improvement in the ability to self care of conditions, and numbers are increasing. people who had used the toolkit. More than As a result, it has never been more important 45% of participants reported that they had to empower people to self care. This study modified how they managed their condition sets out to see if digital techniques as a result. The study demonstrated the successfully used in industry could improve potential of a digital toolkit to support people’s ability to self care. people to self-manage their care effectively, potentially improving quality of life and What approach did you take to saving valuable NHS resources. address the challenge? Our study aimed to identify areas where What are the next steps? people lack competence and/or confidence Our ambition is to apply these techniques when managing their long-term condition. to many other long-term conditions, and to There is not a lack of information for these help as many people as possible. We seek people – quite the opposite, there is usually to engage with the Department of Health, too much. It is often too complex, too NHS, pharmaceutical companies, and general, and hard to put into action. The patient associations in order to take this challenge is to create an engaging and successful approach forward. personalised computer-based support toolkit that helps people take appropriate action. Digital services feasibility projects | 25
getWell Media Ltd Impact research 38 Kempe Road Director London James Kinross NW6 6SJ getwellmedialab@gmail.com 07989 344238 www.getwellmedia.com @getwellmedia getWell Media is revolutionising the pre-publication peer review process for scientists and academic publishers by measuring the social impact of science as it spreads through social and professional networks. What was the business need that What are the potential benefits? motivated the project? The benefits are significant – a rapid, robust Peer review is the foundation of all science and democratised peer review process for a yet it is fundamentally flawed. Digital media global population of academic and scientific has radically changed how scientific data is researchers; an incentivised and engaged read and social networks have altered how peer review community; novel metrics of the opinions on scientific output are shared, yet social benefit/impact of science for both this is not reflected in impact measurements. academic institutions and publishers seeking A quantitative metric of the social impact of to demonstrate the impact of their work; and research is needed as a measure of research cost-effective and efficient analysis of quality. individual performance for academic institutions and industry. What approach did you take to address the challenge? What are the next steps? We have worked with our partners at Equal We are seeking a second round of funding to Media Ltd to create new tools to measure drive the demonstrator through to a fully scientific opinion as it spreads through social functioning tool ready for market and the and professional networks. We have engagement of a scientific publisher to serve developed novel analytics to incentivise the as a partner. We will also publish an evidence peer review process and to help academics base from the alpha test to demonstrate its understand the impact of their work. We have significant potential. also designed an entirely novel pre- publication platform to bring publishers and peer reviewers together in a collaborative work space. 26 | Collaboration Nation
getWell Media Ltd Getwell media laboratory 38 Kempe Road Director Queens Park James Kinross London getwellmedialab@gmail.com NW6 6SJ 07989 344238 www.getwellmedia.com @getwellmedia getWell Media provides digital information on medical device technologies and procedures for patients and medical professionals. It was founded by a practising surgeon who understood that patient information is often not provided in the digital medium used by patients. What was the business need that What are the potential benefits? motivated the project? This is the first approach of its kind. We see Patients and doctors are not easily able to it being rapidly expanded to provide a large interpret metadata regarding medical and number of games for hundreds of surgical surgical therapies. Patients find it difficult to and medical conditions. The aim is to alter make informed decisions about treatments people’s perceptions about how medical because they are not able to gain access education can be delivered to all patients to appropriate medical information at the and medical professionals and to transform point of care. There are also limited the medical education market. The financial interactive tools for teaching doctors about implications are significant for medical the principles of medical procedures. manufacturers who require affordable and reliable marketing platforms. What approach did you take to address the challenge? What are the next steps? We have created a proof-of-principle We need funding to allow us to continue demonstrator game on a mobile platform. developing a much larger selection of It is based on real-world clinical outcome games in numerous other surgical conditions data and surgical approaches to hernia and medical specialities. We also need repair. This product uses structured clinical engagement from governmental outcome and efficacy data (for example organisations with a remit in patient randomised control trials) which are education, for example National Institute streamed into a mobile gaming environment. for Health and Clinical Excellence (NICE). By encouraging users to engage in a fun We would also like to introduce this and interactive ‘game’, data is interpreted in approach to an international audience a more intuitive and personalised manner. of healthcare providers. Digital services feasibility projects | 27
Hao2.eu Ltd People with autistic spectrum conditions making a world of difference 12 Avenue South Director Surbiton Nicola Herbertson Surrey nikki@hao2.eu KT5 8PJ (0208) 123 4708 www.hao2.eu Hao2.Eu Ltd is a female-led social firm specialising in 3D social media technologies, and providing training, design and development services to the public and private sectors. Hao2.eu is a Business Professional Certificate accredited member of Intellect, and 80% of its staff have autistic spectrum conditions. What was the business need that What are the potential benefits? motivated the project? Our feasibility study tested demonstrator Services using traditional channels products, created practical solutions to (telephone, web/email and face to face) overcome common technical/organisational do not meet the disability/support needs of barriers and identified what further R&D people with autistic spectrum conditions needs to be done. We identified the main (ASC) because of the costs and the barriers benefits for individuals with ASC and they experience when using them. 3D social organisations providing services to them – media technologies could offer a cost- significant cost, time, travel and premises effective and sustainable fourth channel, savings; increased participation of people leading to increased participation and more in remote locations; more accessible positive outcomes. employment and learning opportunities; and access to new market opportunities What approach did you take to address the challenge? What are the next steps? Our team of people, most of whom have We need to carry out a longer term study ASC, worked with three public sector with more detailed cost-benefit analysis and organisations to demonstrate and test our a larger sample. We also need to carry out products. The work confirmed the costs/ further R&D to design sector/disability- benefits of using 3D social media specific technical solutions and services and technologies to better meet the needs of to secure investment partners to continue the people with ASC. Our collaborative, inclusive R&D, protect intellectual property rights and approach resulted in some practical/low-cost to develop a social enterprise model to solutions to overcoming technical/ rapidly scale activity in the UK and abroad. organisational barriers to innovation and subsequent adoption of this technology, and identified further R&D needs. 28 | Collaboration Nation
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