Somerset Business Awards 2021 - the winners!

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Somerset Business Awards 2021 - the winners!
The Official
                                                          Magazine of
                                                          Somerset
                                                          Chamber of
                                                          Commerce

June / July 2021

Somerset Business
Awards 2021
– the winners!
19 | FOUR-PAGE PICTURE
SPECIAL OF AWARD-
WINNING BUSINESSES

12 | SECTOR FOCUS
The importance of health and safety

24 | KICKSTART SCHEME
Businesses explain the benefits of hiring a Kickstarter

28 | HINKLEY POINT C
Socio Economic Impacts Report 2021
Somerset Business Awards 2021 - the winners!
2             OUR TOWN CHAMBERS
                                                                                                                                                                                                                                                  3

Affiliate Town Chambers & Business Associations
Axbridge Chamber of Commerce                                               Shepton Mallet & District Chamber

                                                                                                                                                CONTENTS
T: 01934 733078 | E: mike.sartain@hale-events.ltd.uk                       T: 01749 681413 | E: sheptonchamber@gmail.com
www.axbridgechamber.co.uk                                                  www.shepton.biz
Bridgwater Chamber of Commerce                                             Somer Valley Chamber of Commerce
T: 01278 228004 | E: info@bridgwaterchamber.org.uk                         T: 07530 042627 | E: plenty.jon@gmail.com
www.bridgwaterchamber.org.uk                                               www.somervalleychamber.com                                           First word                                       4
Bruton Chamber of Commerce                                                 Street Chamber of Commerce                                           Feature – sport and leisure                     6-9
T: 01749 813291 | E: brutonchamber@gmail.com                               T: 07552 170725 | E: secretary@streetchamber.co.uk
www.brutonchamber.org                                                                                                                           Business partner news                      10-11
                                                                           Taunton Chamber of Commerce
Burnham-on-Sea Chamber of Trade & Commerce                                 T: 01823 230898 | E: office@taunton-chamber.co.uk                    Sector focus
T: 01278 238959 | E: deryk@kds-interiors.co.uk                             www.taunton-chamber.co.uk
www.burnhamonseachamber.org                                                                                                                     – health and safety                       12-16
                                                                           Watchet Chamber of Trade
Business Exmoor                                                            T: 07836 239 932 | www.wacet.co.uk                                   Chamber news                               17-18
T: 01643 851895 | E: admin@businessexmoor.co.uk
www.businessexmoor.co.uk                                                   Wellington Business Association                                      Somerset Business
                                                                           T: 07761 485657 | E: info@wellingtonbusinessassociation.co.uk
Cheddar Chamber of Commerce & Industry                                     www.wellingtonchamber.co.uk                                          Awards winners                            19-22
T: 01934 741792 | E: beccycheddarchamber@gmail.com
                                                                           Wells Chamber of Commerce                                            Upcoming events                                 23
                                                                                                                                                                                                       19 | SOMERSET BUSINESS
Frome Chamber of Commerce                                                  T: 01749 685236 | E: info@wellschamberofcommerce.co.uk
T: 01749 342255 | E: president@fromechamber.com
www.fromechamber.com
                                                                           www.wellschamberofcommerce.co.uk                                     Focus on: Kickstart                      24-25         AWARDS - WINNERS
                                                                           Weston-super-Mare Chamber                                            New members                                     26
Glastonbury Chamber of Commerce                                            T: 07850 363249 | E: President@westonchamber.org.uk
T: 01458 835678 | E: office@glastonburychamber.co.uk                       www.westonchamber.org.uk                                             Membership                                      27
www.glastonburychamber.co.uk
                                                                           Wincanton Chamber of Commerce                                        Hinkley update                           28-30
Ilminster Chamber of Commerce                                              T: 01963 34327 | E: chair@wincantonchamber.co.uk
T: 01460 52506 | E: enquiries@ilminsterhomehardware.co.uk                  www.wincantonchamber.co.uk
www.ilminsterchamber.org.uk                                                                                                                     Member news                               31-36
                                                                           Wiveliscombe & 10 Parish Business Group
Levels’ Best Community Interest Company                                    T: 01984 684777 | E: secinfo@10pbg.co.uk | www.10pbg.co.uk           Member advice                                   37
T: 01935 851280 | E: enquiries@levelsbest.co.uk
www.levelsbest.co.uk                                                       Yeovil Chamber of Commerce                                           Business news                            38-39
                                                                           T: 01935 804999 | E: secretary@yeovilchamber.org                                                                           6 | FEATURE:             10 | BUSINESS
                                                                           www.yeovilchamber.org                                                                                                      SPORT AND LEISURE        PARTNER NEWS

                                               Proudly
                                             supporting                                                                        Yeovil           Disclaimer
                                                                                                                                 College
                                              Somerset
                                             businesses                                                                                         The views expressed in this magazine are
                                                                                                                                                not necessarily those of the Chamber. This
                                                                                                                                                publication (or any part thereof) may not be
                                                                                                                                                reproduced, transmitted or stored in print or
                                                                                VIRTUAL APPRENTICESHIP                                          electronic format (including, but not limited
                                                                                                                                                                                                      12 | SECTOR FOCUS:
                                                                                                                                                                                                      HEALTH AND SAFETY        31 | MEMBER NEWS

                                                                               JOB FAIR
                                                                                                                                                to, any online service, any database or any
                                                                                                                                                part of the internet), or in any other format
                                                                                                                                                in any media whatsoever, without the
                                                                                                                                                prior written permission of the publisher.
                                                                                                                                                Although every effort is made to ensure
                                                                                                                                                the accuracy of information contained in

    As we look forward to warmer weather                                        & INFORMATION EVENT                                             the magazine, Somerset Chamber do not
                                                                                                                                                accept any responsibility for any omissions                 We are social
    & the return to ‘normal’, many                                             Monday 14 June, 4PM - 8PM                                        or inaccuracies it contains.

    businesses may have to work differently.                                    If you are looking to recruit your next apprentice, then our
                                                                                 Apprenticeship Job Fair will help find your perfect match.     Somerset Chamber of Commerce                                         @chambersomerset
    As always SDS, armed with technical expertise &
                                                                                  Contact us at apprenticeships@yeovil.ac.uk or call us on      Equity House
    a wide range of photocopiers & printers featuring                                 01935 423921 to secure your free digital stand.           Blackbrook Park Avenue
    the latest in smart technology, are ready to help.
                                                                                                                                                Blackbrook Business Park                                             Find us on Facebook
    Call 01278 723784 or email sales@sdsltd.uk.com                                                                                              Taunton, Somerset TA1 2PX
    today & book your free consultation.

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  Unit 3-4 Suprema Industrial Estate,             APPROVED
  Edington, Somerset TA7 9LF                                                                                                                    E: marketing@somerset-chamber.co.uk
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                                                                                                                                                Design by: Thoroughbred Design & Print, Somerset
Somerset Business Awards 2021 - the winners!
4
                                                                                                                                                SURVEY REVEALS SOUTH WEST’S TOP
                                                                                                                                                      BROADBAND BATTLES
                                                                                                                                      A new survey of 2,000 parents commissioned by Truespeed reveals that
FIRST                                                                                                                                 three quarters have argued over the broadband as they battle to work from
WORD                                                                                                                                  home. With only 35% of South West respondents stating they have reliable
                                                                                                                                      broadband; it reveals a bleak picture of the region’s current connectivity.
I’ve detected a real sense of positivity among the Somerset business
community over the last few weeks as more and more lockdown restrictions
are eased. There’s a real buzz in the air across all sectors as it finally feels that                                                 Two-thirds (67%) of respondents say they need fast broadband
we’re through the worst of the pandemic.

Infection numbers are low, the vaccination rollout is continuing at a pace and
                                                                                        Get in touch                                  connectivity because they work from home and almost half (46 per cent)
                                                                                                                                      experience broadband problems at least once a week.
our hospitality businesses, leisure facilities and accommodation providers that
are such a huge part of the South West economy have finally been allowed to             Marketing and PR
reopen their doors.                                                                                                                   Despite reliable broadband being a modern-day utility, 24% experience
The Chamber team is certainly being kept busy with a packed events calendar             Annelise Cowie                                freezing and drop outs on video calls and 16% have even struggled to get
and even more Kickstart success stories. Somerset Chamber is continuing to
act as an official gateway to help small businesses apply for Kickstart Scheme
                                                                                        PR & Communications Executive                 their broadband to cooperate when sending emails.
                                                                                        T: 01823 444924 | M: 07702 537630
funding and, to date, we have had almost 450 job vacancies approved by the
                                                                                        E: annelise.cowie@somerset-chamber.co.uk
DWP and almost 100 young people have been given placements. You can read
all about the many benefits of employing a Kickstarter on pages 24-25.                                                                Thankfully, the solution to the current connectivity climate is here. Truespeed is
We feature our members who work in the sport and leisure industries on                  Membership                                    rolling out its Gigabit capable, ultrafast, full fibre network across the South West.
pages 6-9 as they get back to business, while our sector focus in this edition
on pages 12-16 is on health and safety, a topic that is never far from our minds.
                                                                                                                                      Connecting more businesses and residents than ever before, the region finally
                                                                                        Jenn Chidley-Sanders                          has a future-proof broadband solution right on its door step.
Our business partners and members have plenty of good news to share and                 Member Engagement and Policy Manager
we celebrate the very best of our local businesses with a special four-page             M: 07872 063039
photo special on the Somerset Business Awards 2021 winners – this can be
found on pages 19-22.
                                                                                        E: jenn.c.sanders@somerset-chamber.co.uk      VISIT TRUESPEED.COM TO PLACE YOUR ORDER.
Regular readers will know I’m not the usual author of First Word following the          Alistair Tudor
departure of the Chamber’s Chief Executive, Stephen Henagulph, at the end of            Operations Manager
April. As you can see, though, it’s business as usual for the Chamber team.             T: 01823 444924 | M: 07912 054195
I hope you enjoy reading this magazine and I’ll look forward to seeing many of
our members, hopefully in real life in the not too distance future as we return
to physical events – more about that on page 17!
                                                                                        E: alistair.tudor@somerset-chamber.co.uk
                                                                                                                                      ULTRAFAST BROADBAND THE
                                                                                        Events

Alistair Tudor                                                                          Laura Percival
                                                                                        Events Co-ordinator
                                                                                                                                      WHOLE HOUSE CAN ENJOY
OPERATIONS MANAGER                                                                      T: 01823 444924
                                                                                        E: laura.percival@somerset-chamber.co.uk

                                                                                        Hinkley Supply Chain

OUR BUSINESS PARTNERS                                                                   Natalie Beacham
                                                                                        Project Lead - Hinkley Supply Chain
                                                                                        T: 01823 443425 | M: 07519 116916
Contact us to find out what benefits                                                    E: natalie.beacham@hinkleysupplychain.co.uk

Somerset Chamber Business Partners receive.                                             Alan Windsor
                                                                                        Information Manager
T: 01823 444924 E: membership@somerset-chamber.co.uk                                    T: 01823 443425
                                                                                        E: alan.windsor@hinkleysupplychain.co.uk

                                                                                        General Enquiries

                                                                                        Alistair Tudor
                                                                                        Operations Manager
                                                                                        T: 01823 444924 | M: 07912 054195
                                                                                        E: alistair.tudor@somerset-chamber.co.uk
                                                                                                                                      Place your order today
                                                                                                                                      truespeed.com
                                                                                                                                      01223 233 060
Somerset Business Awards 2021 - the winners!
6                                                                                                                                                                                                                                           FEATURE
                                                                                                                                                                                                                                                                        7

FEATURE sport and leisure
As lockdown restrictions continue to ease businesses in the sports
and leisure industries will be gearing up to welcome back customers.
Many businesses, such as theatres, leisure venues and group sports                                                                  The Brewhouse Theatre                                               Coming up in
                                                                                                                                                                                                        June and July:
providers, have all had their doors closed since the beginning of
                                                                                                                                                                                                        Family event:
January and will be looking forward to re-opening in the coming                                                                     The Brewhouse is delighted to be welcoming audiences
                                                                                                                                                                                                        animated film
                                                                                                                                    back through its doors again and has a fantastic variety
weeks and months. Here we take a look at some of the many                                                                                                                                               Wolfwalkers tells
                                                                                                                                    of shows and events programmed. Victoria Patch the
                                                                                                                                                                                                        the tale of young apprentice hunter Robyn and her father’s
offerings you can enjoy from our members.                                                                                           Communications and Development Manager said: “It’s
                                                                                                                                                                                                        journey to Ireland, where they plan to help wipe out the
                                                                                                                                    lovely to see audiences back at The Brewhouse. Rest
                                                                                                                                                                                                        last remaining wolfpack. But everything changes when
                                                                                                                                    assured we are taking all safety precautions to make
                                                                                                                                                                                                        she befriends a free-spirited girl from a mysterious tribe
                                                                                                                                    sure everyone stays safe, so people can relax and enjoy
                                                                                                                                                                                                        rumoured to transform into wolves by night. June 19.
                                                                                                                                    themselves.”
                                                                                                                                                                                                        Film: in 1840s England, fossil hunter Mary Anning and
  Aspen Waite                                 begins to ease out of lockdown,
                                              Aspen Waite Radio has arrived at
                                                                                                                                                                                                        Charlotte, a young woman sent to convalesce by the sea,
                                                                                                                                                                                                        develop an intense relationship, altering both of their lives
                                              exactly the right time.
                                                                                                                                                                                                        forever. The cinematography, of the award-winning film
  The home of work/life balance, Aspen
                                              Providing the latest business news,                                                                                                                       Ammonite, has reignited a love for the golden Jurassic
  Waite Radio has already been making                                                     and some new songs you’ll love.
                                              insightful interviews and great                                                                                                                           coastline of Dorset. June 27.
  waves since its launch last July.
                                              music, Aspen Waite Radio has an             The station has everything you need
                                                                                                                                                                                                        Music: Showstopper! The Improvised Musical is a brand-new
  Despite being less than a year old, the     exciting mix of business content and        to keep you entertained, whether
                                                                                                                                                                                                        musical comedy created from scratch at each performance,
  station is ready and raring to go on        music throughout the week, whilst           you’re heading back to the office,
                                                                                                                                                                                                        as audience suggestions are transformed on the spot, into
  DAB in Somerset. And as the country         weekends (starting on Friday) are           working from home or beginning to
                                                                                                                                                                                                        all-singing and all dancing productions with hilarious results.
                                              dedicated to switching off from work        find your ‘normal’ again. We all need
                                                                                                                                                                                                        July 16.
                                              and turning up the vibes.                   something new to enjoy and the
                                                                                          eclectic style of business and music                                                                          For further details and to book go to https://www.
                                              Aspen Waite Radio speak to
                                                                                          means there is a lot to be excited                                                                            thebrewhouse.net @brewhouselive Twitter, FB and
                                              established and up-and-coming
                                                                                          about.                                                                                                        Instagram. Tel: 01823 283 244
                                              entrepreneurs about their stories,
                                              sharing the secrets behind their            And if you miss the show? You can
                                              success and advice for other business       always listen back to it on www.
                                              owners, and learning how their              aspenwaiteradio.com and be sure to
                                              industry works paired with playing a        download the Aspen Waite Radio
                                              collection of classic rock, pop, indie      mobile app.                                                                        Weston College                                   achievements from each of the
                                                                                                                                                                                                                              apprentices in post. Using Weston
                                                                                                                                                                                                                              College as an example, their apprentice
                                                                                                                                                                             In April 2020 it was announced that              Georgia has taken the lead on sessions
                                                                                                                                                                             Weston College were to become                    for their Body and Mind initiative and
                                                                                                                                                                             the apprenticeship provider for the              grown the female football academy
  bibic                                                             skipping improves
                                                                    coordination.
                                                                                                                                                                             Football Association (FA)/AoC Sport’s            during lockdown – running creative
                                                                                                                                                                             Women’s Football Apprenticeship                  sessions virtually that have gone down
                                                                    Did you know                                                                                             Programme – which aligns with the                very well with the academy.
  #miles4bibic is an all-new fundraising challenge for 2021.
                                                                    that the average                                                                                         FA’s 2020-2024 women’s strategy to
  Harnessing the benefits of movement for us all, accessible                                                                                                                                                                  The apprenticeship campaign has
                                                                    cost of a full                                                                                           grow the game and develop the future
  for every child and adult: you choose the challenge, you                                                                                                                                                                    gained national recognition as well,
                                                                    assessment, therapeutic plan and six months of family                                                    workforce.
  choose the distance.                                                                                                                                                                                                        having recently been shortlisted for
                                                                    support is £2,085? We ask our families to contribute £600
                                                                                                                                                                             With the vacancies going live in                 an award at the AAC Apprenticeship
  Whether it’s a hundred hops or a hundred miles, on wheels         (with low-income families able to access fee waivers) and
                                                                                                                                                                             August, the apprenticeship proved                Awards, which celebrates
  or feet: however you choose to clock up your miles - the          we work hard to fundraise to make up the balance. At bibic,
                                                                                                                                                                             popular, with 146 applications, for just         apprenticeships across the UK.
  money you raise will go directly to helping bibic support a       we always go the extra mile for our families, can you join us
                                                                                                                                                                             10 vacancies. The apprenticeship itself
  family near you.                                                  and go #miles4bibic?                                                                                                                                      Overall, the partnership between
                                                                                                                                                                             has had some fantastic backing, with
                                                                                                                                                                                                                              Weston College, The FA and AoC
  Movement forms one of the key elements of the holistic            Get in touch to tell us your plans, complete your challenge                                              football clubs across the UK endorsing
                                                                                                                                                                                                                              Sport, is proving extremely popular,
  therapy here at bibic, running regulates the sensory system,      any time during 2021 and help bibic provide life changing                                                the programme, to encourage more
                                                                                                                                                                                                                              and it is sure to be an exciting couple
  walking on rough terrain boosts working memory and                support to a child or young person with additional needs or                                              females to get involved with football.
                                                                                                                                                                                                                              of the years as they work together
                                                                    disabilities living near you.
                                                                                                                                                                             Despite the fact that the                        to meet the national aim of doubling
                                                                    Email fundraising@bibic.org.uk to get involved!                                                          apprenticeship is still in its early stages,     female participation in football by
                                                                    Visit www.bibic.org.uk/miles4bibic or call 01458 253344.                                                 there has already been impressive                2024.

        SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
Somerset Business Awards 2021 - the winners!
8         FEATURE                                                                                                                                                                                                                    FEATURE
                                                                                                                                                                                                                                                          9

Clarke Willmott                            to carry out work placements with
                                           Clarke Willmott.

                                           Head of Taunton office, Chris               talent and determination of both the
Somerset Chamber business partner,
Clarke Willmott Solicitors are
                                           Thorne, said: “The SCCC Academy             players and the organisation and we        Somerset Activity and Sports                                  There is
                                                                                                                                                                                                something
pleased to be continuing their long-
                                           identifies young cricketers who have
                                           the potential to play at the highest
                                                                                       are proud to be offering support.”
                                                                                                                                  Partnership - SASP                                            out there for
standing partnership with Somerset                                                     Head of the SCCC Talent Academy,                                                                         everyone. Many
                                           level.
County Cricket Club (SCCC) this                                                        Steve Snell, added: “Thank you                                                                           classes do free
                                                                                                                                  As we continue through the Government’s roadmap
year, renewing their partnership and       “It has been astonishing to see             to Clarke Willmott and the other                                                                         tasters so you
                                                                                                                                  out of lockdown and into the return of play, we are very
remaining as the club’s preferred          these players develop over the              organisations that support us,                                                                           can try them
                                                                                                                                  excited that sport is back! SASP wants to inspire people
legal partner. They have provided          past year. The programme offers             without them we wouldn’t be able                                                                         out before you
                                                                                                                                  to get back out there and highlight the benefits that
the club with legal advice for over        these youngsters the opportunity            to do the great work we do with                                                                          commit, or even go along to a guided walk to build
                                                                                                                                  physical activity and sport can bring from socialising,
30 years.                                  to access increased training and            young people in the County.”                                                                             confidence and explore new places. For inspiration or
                                                                                                                                  having fun to the freedom of being with people playing
                                           playing time throughout the year,                                                                                                                    support in finding an activity to suit you – take a look at
Part of the partnership includes the                                                   Clarke Willmott LLP is a national          sport and getting active together in a safe way.
                                           helping to develop skills in an age-                                                                                                                 our website www.sasp.co.uk or call 01823 653990.
sponsorship of the SCCC Academy,                                                       firm of solicitors providing a
                                           appropriate environment.                                                               There are many activities and programmes around the
which supports young people in                                                         full range of legal services for
                                                                                                                                  county to suits everyone’s needs and abilities and we
developing their cricket skills and        “Seeing what has been achieved              businesses and individuals.
                                                                                                                                  recommend people to take the return of play at their own
provides a link between the two            with the added complication of the          or more information visit
                                                                                                                                  pace and to listen to their bodies.
parties, enabling Academy players          lockdown has really highlighted the         www.clarkewillmott.com
                                                                                                                                  SASP has seen the return of many of its programmes,
                                                                                                                                  with indoor exercise classes and indoor adult sport back
                                                                                                                                  from May 17, being the latest addition in the reducing
                                                                                                                                  of restrictions. SASP has had a positive response since
                                            Wells Cathedral                        locally. The event has been timed to
                                                                                   coincide with ‘Bike Week’, and similarly
                                                                                                                                  returning activities from the end of March and it has been
                                                                                                                                  great to see so many people back involved. Our returning
                                                                                   encourage cycling as a means to
                                                                                                                                  activities include Somerset Health Walks, Active Spaces,
                                            Over a period of 42 days,              improve physical and mental well-being
                                                                                                                                  Beach Wellness, organised outdoor sport (children and
                                            starting on Sunday, May 30,            in a sustainable fashion, whether as
                                                                                                                                  adults) including Jump Start, disability provision, Revive
                                            2021, a new cycle route linking        a keen cyclist, pilgrim or wishing to
                                                                                                                                  and Adult Social Sport.
                                            42 English cathedrals was              attend cathedral services by bike.
                                            launched by teams carrying
                                                                                   More locally, the baton is due to reach
                                            an especially commissioned
                                                                                   Exeter Cathedral on June 22 and then
                                            bronze baton along the route.
                                                                                   onwards to Truro on the 24th. Sunday,
                                            The route has been devised             June 27 should see the baton arriving at
                                            by CCR, a non-profit                   Wells Cathedral and being taken forward        Model Farm Country House                                      meadows, a
                                                                                                                                                                                                pond, an orchard,
                                            organisation, in conjunction           to Bristol Cathedral on Monday, June 28.
                                                                                                                                                                                                many flower and
                                            with the Association of
                                                                                   Further information can be found at            At Model Farm we have spent the past 12 years                 shrub beds and
                                            English Cathedrals, Sustrans
                                                                                   https://www.cyclinguk.org/cathedrals-          converting a lovely old country house into a desirable        lawns where a
                                            and Cycling UK and many
                                                                                   cycle-route-challenge and Wells                residence for groups of up to 25 friends or family to enjoy   variety of games
                                            cathedrals have chosen to
                                                                                   Cathedral Cycling Champion, Ben                time together in a peaceful location in the countryside       can be played.
                                            appoint a volunteer Cycling
                                                                                   Potter (pictured), can be contacted via        near Bridgwater.
                                            Champion to organise matters                                                                                                                        In partnership with the National Garden Scheme charity,
                                                                                   ben@dunviewin.org.uk.
                                                                                                                                  As part of the work, a four-acre field has been changed       we have opened the gardens to the public for the past
                                                                                                                                  into a glorious wildlife garden with woods, wildflower        five years and will be opening them again this year on the
                                                                                                                                                                                                afternoon of June 6 with afternoon tea and homemade
                                                                                                                                                                                                cakes being served in the new Orangery.

Character Graphics                                               The last few
                                                                 months has also
                                                                                                                                                                                                The 55sq.m. Orangery has proved very versatile as a
                                                                                                                                                                                                function room for our guests and with COVID coming
                                                                 seen the first
                                                                                                                                                                                                under control is now available for businesses to use in a
Character Graphics is a design and print services, in            installation of
                                                                                                                                                                                                variety of ways, either with the use of the house or on
Taunton, and publishing is an important part of the              the NEW Xerox
                                                                                                                                                                                                its own. There is a very large high-definition TV that can
business, very much based on leisure. The publications           Versant 280
                                                                                                                                                                                                be used for presentations or to view videos and wi-fi
What’s on Taunton, Suited and Booted and What’s on               Digital Press
                                                                                                                                                                                                throughout the house.
Somerset are being revived over coming months, which             in the South
promote performance, sport and days out.                         West. Character                                                                                                                Model Farm is situated just a few miles from J23 and
                                                                 Graphics strive                                                                                                                J24 on the M5 and has parking for over 20 cars, so is
The firm has designed and printed tourism publications
                                                                 to exceed the demands of their customers and this                                                                              ideally located for team meetings, brainstorms,
for Visit Somerset and Visit Minehead, the latter bringing
                                                                 investment will raise the bar on the services they offer to                                                                    away-days or additional office space. To find out
a focus on the resort as a safe place to visit during the
                                                                 a wide client base.                                                                                                            more visit www.modelfarm.com.
coming season. The company has also navigated its way
through lockdown and managed to complete a refit of              Character Graphics can be found at Unit 4,
its offices and studio between Station Road and the              Smalls Yard, Deller’s Wharf, Taunton TA1 1NS.
Morrison’s estate.                                               01823 279008 www.charactergraphics.co.uk

                                                                                                                               SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
Somerset Business Awards 2021 - the winners!
10                                                                                                                                                                                                                          BUSINESS PARTNER NEWS
                                                                                                                                                                                                                                                                       11

BUSINESS PARTNER NEWS                                                                                                                      Taunton business scoops Albert Goodman’s business support package prize worth over £2,000

                                                                                                                                           Taunton-based Abbie & Rattie Design          businesses have especially been hit        the two to create a business four years

Leonardo’s Yeovil employees share memories of HRH Prince Philip                                                                            Ltd has been announced as the lucky
                                                                                                                                           winner of Albert Goodman’s business
                                                                                                                                                                                        hard during the pandemic and Albert
                                                                                                                                                                                        Goodman has recognised the pressure
                                                                                                                                                                                                                                   ago. I design unframed art prints in a
                                                                                                                                                                                                                                   variety of styles, colours and sizes. I
                                                                                                                                           support package prize, designed to           they have been under – the high            also offer foil prints and custom prints
Yeovil employees working at                                                                   The highlight of the day was when            take her business to the next level.         number of entries reflected this.          on request.”
aerospace engineering company                                                                 HRH Prince Philip took a flight in an
                                                                                                                                           Samantha Trim, the owner of Abbie            “We are absolutely thrilled to support
Leonardo have been sharing their                                                              Apache Helicopter for a demonstration
                                                                                                                                           & Rattie Design, will now be able to         a local business owner like Samantha
memories of meeting HRH Prince                                                                of its capability, taking-off in front of
                                                                                                                                           enjoy access to a variety of business        who can now tap into all these useful
Philip, a passionate advocate of               taking place in March, 2001.                   an assembled workforce and a press
                                                                                                                                           and marketing services on offer with         services that will provide her with
engineering and innovation who                                                                delegation for half an hour around
                                               HRH Prince Philip unveiled a symbol                                                         the aim of raising the profile of her        the platform she needs to grow her
visited the site at Lysander Road to                                                          Yeovil.
                                               of the new millennium called the                                                            online unframed art prints business – a      business.
celebrate the start of a new millennium
                                               ‘Millennium Mark’ created by Leonardo          Product Marketing and Sales                  business she founded in 2017.
of engineering.                                                                                                                                                                         “We wish her all the very best and
                                               trainees to capture the best elements          Engineering Manager, Sean Mcelliott,
                                                                                                                                           The package includes, social media           look forward to staying in touch to
HRH Prince Philip, who famously said,          of helicopter capability, as well as the       still remembers a very small detail he
                                                                                                                                           training and 12-months aftercare             hear how our support is helping her
“Everything that wasn’t invented               company’s aspirations for the future.          noticed that reminded him of one of
                                                                                                                                           service (by IntroTweet), a 12-month          business to expand.”
by God is invented by an engineer”             The curved spiral metal shape at the           his own family members: “When he
                                                                                                                                           Xero subscription and graphic design
and strongly advocated for British             centre of a globe now sits within the          unbuttoned his jacket to sit down in the                                                  Samantha Trim, founder of Abbie &
                                                                                                                                           work (by Design Bean).
engineering throughout his life,               heart of the site at Lysander Road. It         Apache helicopter, he had a safety pin                                                    Rattie Design Ltd, added: “As a small
first visited the Yeovil business              was created to resemble the shape              securing his tie to his shirt, which to me   In addition, Samantha has gained             business owner, I wear many hats and
in November 1957, followed by a                that would be traced by a plume of             made him very human, as it’s something       a full 12-month membership to the            struggle to find the time to manage
subsequent event at the site in                smoke being emitted from a rotor               my granddad would have done!”                Somerset Chamber of Commerce                 everything efficiently. The range of
November 1978 with his a later visit           blade during a hover.                                                                       where she can start to network among         prizes are going to be a huge help in
                                                                                              Nick Whitney, Leonardo Helicopters
                                                                                                                                           the local business community and gain        the running and management of many
                                                                                              UK MD, was working as a Programme
                                                                                                                                           invaluable advice from those more            of these tasks and will be so beneficial
                                                                                              Manager at the time: “I remember
                                                                                                                                           established business leaders.                to my business and its growth.
                                                                                              Prince Philip visiting the site and at the                                                                                           Photo of Mike Cahill and Samantha Trim
                                                                                              time I was not involved but I have been      Mike Cahill, Business Services Partner       “With a background in graphic design,      outside Albert Goodman head office in
                                                                                              privileged to have met him a couple of       at Albert Goodman, said: “Small              and a passion for interiors, I merged      Taunton.
                                                                                              times since then; I can certainly vouch
                                                                                              for the positivity he exuded and his
                                                                                              considerable knowledge and interest in
                                                                                              the aviation sector. His questions were      Clarke Willmott warns of construction implications of proposed planning relaxation
                                                                                              always very relevant and you always
                                                                                              knew you had to be on your game
                                                                                                                                           The Government recently announced                                                       carefully document the full extent of
                                                                                              when meeting him. It is these types of
                                                                                                                                           proposals to change the Permitted                                                       the works and there will need to be a
                                                                                              values that inspire us to this day.”
                                                                                                                                           Development Rights for Class E,                                                         focus on building safety and fire risk.
                                                                                                                                           meaning commercial, service and
                                                                                                                                                                                                                                   “Ultimately the conversions will
                                                                                                                                           business units could be changed more
                                                                                                                                                                                                                                   be occupied by residential tenants
Somerset County Cricket Club signs deal with Jurassic Fibre                                                                                easily into residential properties.
                                                                                                                                                                                                                                   or owners therefore infrastructure
                                                                                                                                           The proposal has the potential to                                                       safety standards need to be high and
                                                                                                                                           have a significant effect on housing                                                    professional legal advice should be
Somerset County                                                       Director, Caroline Herbert, said: “We are really happy that          delivery and the shape of our town                                                      taken by contractors.”
Cricket Club                                                          Jurassic Fibre have signed a sponsorship agreement with us           and city centres but it also has huge
                                                                                                                                                                                                                                   The proposed Permitted Development
is pleased to                                                         this season.                                                         construction and infrastructure
                                                                                                                                                                                                                                   Right for Class E goes beyond existing
announce that                                                                                                                              implications.
                                                                      “The deal will see their brand advertised on our state-of-the-                                                                                               rights which allow offices and retail to
Jurassic Fibre
                                                                      art LED pitch-side boards throughout the year. They will also        Hayley Steel, construction lawyer with                                                  switch to residential use, and would
has signed a
                                                                      become a member of our LBW Club, which brings together               national law firm Clarke Willmott LLP,                                                  now allow for restaurants, indoor
sponsorship deal
                                                                      like-minded people from a variety of local companies                 says the changes would be of huge                                                       sports facilities and nurseries to
with the club.
                                                                      through the business of sport.                                       benefit to many commercial investors                                                    benefit for the first time.
Jurassic Fibre, which was named Best New Internet Provider                                                                                 and developers but thought must be           why the government have made the
                                                                      “Jurassic Fibre are a local company with a global vision, and                                                                                                The proposals are currently under
at the 2020 ISP Awards, is a local company that was founded                                                                                given to the logistics of making the         decision to potentially relax the rules.
                                                                      we look forward to working with them throughout the year                                                                                                     consultation before they can be
by their CEO Michael Maltby in Sidmouth in East Devon.                                                                                     buildings safe for residents.
                                                                      and beyond.”                                                                                                      “While it makes sense, particularly        adopted.
Jurassic Fibre is part of the Fern Trading Group and has                                                                                   “Commercial office space is becoming         in a climate where we are slowly
                                                                      Michael Maltby, CEO and Founder of Jurassic Fibre, said:                                                                                                     Clarke Willmott is a national law
substantial funds available to deliver a top-quality full fibre                                                                            more and more redundant as remote            coming out of a pandemic, the fit out
                                                                                                                                                                                                                                   firm with offices in Birmingham,
broadband network for the South West. They are planning               “Having the opportunity to partner with Somerset County              working takes over. High Street shops are    and infrastructure works required
                                                                                                                                                                                                                                   Bristol, Cardiff, London, Manchester,
to invest over £250m into building a fibre network in Devon,          Cricket Club is a real pleasure for Jurassic Fibre. It’s fantastic   also declining with the rise in popularity   to convert commercial premises to
                                                                                                                                                                                                                                   Southampton and Taunton.
Dorset and Somerset, passing over 350,000 homes and                   that we are able to support such an important sporting               of online shopping,” said Hayley.            residential would be significant.
businesses, making gigabit speeds a reality.                          and events facility for the county of Somerset, whose                                                                                                        For more information visit
                                                                                                                                           “Add to this the very high levels of         “Careful consideration would need to
                                                                      communities we serve on a daily basis.”                                                                                                                      www.clarkewillmott.com.
Regarding the announcement Somerset CCC Commercial                                                                                         demand for housing and you can see           be taken in the building contract to

                                                                                                                                           SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | APRIL/MAY 2021
Somerset Business Awards 2021 - the winners!
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                                                                                                                                                                                                                                               13

FOCUS
Health and Safety

                                       working, should be attracting                                                                                              controls introduced to minimise
 Atlas Health and Safety               equal health and safety focus by
                                                                                                                        Gallagher                                 any risks, records need to be kept –
                                       employers.                                                                                                                 including details of social distancing
 It is fair to say 2020 and 2021                                                                                        While the threat of COVID-19
                                                                                                                                                                  measures implemented. If a business
 headlines have been dominated by      Continued periods of home working                                                remains, Somerset businesses must
                                                                                                                                                                  has 50 or more employees, the risk
 COVID-19 developments, vaccines,      bring with several physical and                                                  balance business continuity and
                                                                                                                                                                  assessment should be displayed on
 variants and lockdowns. It may        mental health risks. Employers                                                   ensuring the health, safety and
                                                                              Keeping in regular contact through                                                  its website.
 seem logical to therefore think the   should check:                                                                    welfare of employees, customers                                                    In the event that a risk assessment
                                                                              formal and informal meetings and
 pandemic has been a core focus of                                                                                      and visitors.                             Throughout the pandemic,                 is not sufficient, consultants provide
                                       •   Do employees have a suitable       calls, as well as helping employers
 health and safety work during this                                                                                                                               Gallagher’s health and safety            a summary of the areas requiring
                                           work station (e.g. screen at eye   create physical and mental work           Failing to ensure a COVID-19 secure
 time.                                                                                                                                                            consultants have offered clients a       improvement – enhancing the
                                           level and a suitable, adjustable   boundaries in their homes is key.         workplace can lead to claims made
                                                                                                                                                                  review of COVID-19 risk assessments      client’s mitigation and defensibility
 Undoubtedly, understanding                chair)?                                                                      by employees or customers who
                                                                              Employers have the same health                                                      to evaluate actions taken against        in the event of a COVID-19 incident.
 and implementing COVID secure                                                                                          become ill, as well as enforcement
                                       •   Are workers taking regular         and safety responsibility toward                                                    existing legislation and Government
 workplace procedures, including                                                                                        action by the Health and Safety                                                    To navigate ever-changing
                                           breaks from their work stations?   their employees regardless of where                                                 guidance.
 additional cleaning and social                                                                                         Executive (HSE).                                                                   restrictions, businesses are advised
                                                                              they are working and this includes
 distancing, has rightly warranted     The mental health load from                                                                                                When we launched the service in          to engage the support of a risk
                                                                              managing work related stress and          A key first step is carrying out a risk
 careful focus. However, the more      being physically separated from                                                                                            2020, over 75% of businesses had         management specialist, who can
                                                                              protecting their mental health.           assessment, to identify activities
 subtle health and safety issues       work colleagues and, potentially,                                                                                          not made sufficient preparations -       help to ensure arrangements are
                                                                                                                        which might cause transmission of
 created by the pandemic, namely a     spending extended periods of time      Atlas Safety Management: info@                                                      including inadequate checklists, and     suitable to discharge their duty of
                                                                                                                        COVID-19.
 huge increase in home and remote      alone should not be underestimated.    atlas-sm.co.uk or 01823 299580.                                                     a lack of detail around employee         care. Phil Wilson, Business Executive
                                                                                                                        To evidence implementation of             education and PPE provision.             at insurance broker Gallagher.

 Dexterous Designs                     advertising your business.

                                       We understand that this is a
                                                                                                                        Impact DM                                 HS&E culture refers to shared
 At Dexterous Designs we want to                                                                                                                                  organisational values towards
                                       lot different to the working
 ensure your business remains safe                                                                                      As a design and marketing                 mitigating risk. This is when the
                                       environment we have all been used
 enough to continue to succeed,                                                                                         consultancy, Impact has been              majority of people within an
                                       to and the transition may feel a bit
 which is why we have a large array                                                                                     responsible for the creation of           organisation, employees and
                                       daunting, that is why we are here
 of personalised COVID-19 safety                                                                                        many of our clients’ health, safety       contractors, place high value in
                                       to help you get what you need to
 products available to you.                                                                                             and environment communications            maintaining a healthier, safer and
                                       re-open safely.
                                                                                                                        (HS&E), particularly in high-risk         environmentally positive workplace.
 We offer a design service and can                                            sanitiser units. All done to a great
                                       Over the course of the past year,                                                environments such as construction
 apply your company brand and                                                 standard and done before their                                                      Of course, with safety
                                       we have helped many businesses                                                   and manufacturing industries.                                                      to engage, inform and influence a
 logo to most of our cover safety                                             forecasted deadline.”                                                               communications, not one size fits
                                       get prepared and well equipped to                                                                                                                                   company’s workforce to achieve
 products. From custom printed face                                                                                     This involves delivering                  all. The communication strategies,
                                       follow Government guidelines. We       If you need any help or guidance on                                                                                          the optimum HS&E impact and
 masks and floor stickers to desk                                                                                       strategies and creating bespoke           creative and messages deployed
                                       have received positive reviews from    what is available and how to source                                                                                          effectiveness.
 dividers and retail sneeze guards.                                                                                     communications across a wide              will vary depending on the industry
                                       our clients, like this one from Way    these items, contact us on 01823
 Alongside keeping your employees                                                                                       range of wellbeing and welfare            or workplace environment. At             If you’d like to explore how Impact
                                       Ahead Care: “Dexterous Designs         270000 or email info@dexterous-
 and customers safe, personalised                                                                                       topics. We also create employee           Impact we not only have valuable         Design & Marketing can support you
                                       did a wonderful job with putting       designs.co.uk.
 products reinforce your brand’s                                                                                        comms campaigns that focus upon           experience of creating and               with your company’s next
                                       together some bespoke hand
 identity and another form of                                                                                           cultural and behavioural change,          deploying organisations’ HS&E            HS&E communications campaign,
                                                                                                                        which are vital when it comes to          communications, we also focus            contact Rich Oliver, Impact’s
                                                                                                                        health, safety and environmental          upon new, innovative techniques          founder and director today
                                                                                                                        matters.                                  and strategically cunning tactics        richard@impactdm.co.uk

                                                                                                                     SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
Somerset Business Awards 2021 - the winners!
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                                                                                                                                                                                                                                                 15

                                       JSP operates a BSI Kitemark                                                                                                chances of survival.
JSP Limited                            scheme for products, the platinum
                                                                                                                          Reflex Medical
                                                                                                                                                                  Recent updates to the UK
                                       standard recognised worldwide for
JSP is an international manufacturer                                                                                      Reflex Medical works with ZOLL          Resuscitation Council Guidelines
                                       quality, providing a guarantee that
of ‘above the neck’ personal                                                                                              Medical to distribute automated         stated: “There is evidence of
                                       every product manufactured is from
protective (PPE) equipment                                                                                                external defibrillators (AEDs) to a     health inequality in the incidence        the benefit an AED provides.
                                       a batch that has been controlled
specialising in head, eye, face,                                                                                          range of settings. From workplaces      of cardiac arrest,bystander CPR
                                       and tested to ensure it passes the                                                                                                                                   Sudden cardiac arrest can happen
respiratory protection and height                                                                                         to seafronts to construction            and distribution of public access
                                       relevant standard. JSP is the chosen                                                                                                                                 to anyone at any time. Be ready to
safety products. Every day, since                                                                                         sites, defibrillators are becoming      defibrillators. Deprived areas
                                       brand for workers as they can be                                                                                                                                     respond with Reflex Medical.
1964, JSP has worked hard to                                                                                              significantly more common place.        andthose with a greater proportion
                                       confident that by choosing JSP PPE
improve the safety and health of                                                                                                                                  of residents from minority ethnic
                                       they are wearing a tested, trusted                                                 However, public access defibrillators
people in the workplace. Today, over                                                                                                                              backgroundshave a higher incidence
                                       and traceable product with full                                                    are used in less than one in 10
70 million people worldwide trust                                              Sustainability is of great importance                                              of cardiac arrest, lower incidence of
                                       technical backup and support.                                                      hospital cardiac arrests. Why are
JSP PPE.                                                                       to JSP and by continually improving                                                bystander CPR, andpoorer access to
                                                                                                                          public access defibrillators so
                                       JSP safety helmets, hearing             the methodologies used during                                                      public access defibrillators.”
JSP designs award-winning PPE                                                                                             important? Well, in approximately
                                       products, respiratory and eyewear       manufacture, designing products
that performs to the highest levels                                                                                       one out of four out of hospital         By workplaces investing in AEDs, we
                                       can be customised according to          to be recyclable, concentrating on
in extreme environments, that                                                                                             cardiac arrests, the initial heart      can improve access when time really
                                       individual specifications using         product lifecycle management and
is intuitive to operate, offering a                                                                                       rhythm would be shockable.              counts. Reflex Medical can arrange
                                       corporate logos and colour              regular packaging reviews, JSP
great fit whilst being lightweight,                                                                                       Currently, fewer than one in 10         leasing of AEDs from less than
                                       schemes, safety messages, personal      will help to ensure a safer more
comfortable, and stylish to wear and                                                                                      people survive to hospital discharge    £1 per day to Limited Companies
                                       names and identity systems.             sustainable future.
compatible with other JSP PPE.                                                                                            following out of hospital cardiac       (excluding VAT, subject to status).
                                                                                                                          arrest. Having public access            Most businesses see this as an
                                                                                                                          defibrillators available improves       insignificant expense compared to

Rapid Fire Supplies                    Throughout the past year, Rapid
                                       Fire Supplies has successfully
Rapid Fire Supplies was launched       delivered PPE and hygiene products                                                 Somerset Activity and                   in business performance and
by Craig Eddy and Nikki Little at      to local governments, schools and                                                                                          productivity. It is vital that
the beginning of the COVID-19          universities, care homes, hotels,
                                                                                                                          Sports Partnership -                    businesses invest in their workforce
                                                                               important to create a solid
pandemic. Their aim was to supply      charities and other businesses.
                                                                               reputation for Rapid Fire Supplies.
                                                                                                                          SASP                                    in a manner that encourages
quality and reliable health and        Opting to partner with businesses                                                                                          employee happiness, cohesion,
                                                                               The Trustpilot rating continues to
safety items, including PPE and        where possible, to ensure prices are                                               Many people’s working habits have       resilience and ultimately increase
                                                                               grow, now at 4.8 stars and not only
hygiene products, throughout           kept low and deliveries reliable.                                                  changed dramatically over the last      output.
                                                                               have they been shortlisted for and                                                                                           This is a totally free health and
the pandemic and to establish a                                                                                           year and health and social habits
                                       Rapid Fire Supplies successfully        won Start Up awards, but they are                                                  SASP’s flexible and free programme        wellbeing programme that can
successful long-term business.                                                                                            have been affected. With many
                                       worked with the Alzheimer’s Society     now fully accredited by the BSiF.                                                  is aimed at each and every business       be tailored to your organisation’s
                                                                                                                          now having a hybrid of working at
Craig and Nikki ensured that all       and supplied a bespoke back to          These are all important factors for                                                and organisation across Somerset          specific needs and requirements.
                                                                                                                          home and in their workplace, SASP’s
the products supplied were from        work pack to the doors of its 600       Craig and Nikki, who have worked                                                   from the biggest to the smallest.         For more information, please get
                                                                                                                          Workplace Activity Offer has also
reputable companies with full          strong work force. This ensured         hard to build a business based on                                                  Offering as much, or as little, help as   in contact with Stewart Collins on
                                                                                                                          adapted to these changes.
certification and all CE marked.       the staff could continue doing their    reliable and honest trading.                                                       you need, we will support and guide       scollins@sasp.co.uk
                                       dedicated work in the community in                                                 It is widely known that employee        you towards your goal.
                                       the safest manner.                                                                 wellbeing plays a major part

                                       Over the last year, the product
                                       range has expanded and now Rapid
                                       Fire Supplies offers competitive fire
                                       safety equipment and have signed
                                       to be an approved Portwest clothing
                                       and active wear stockist.

                                       From the outset, it has been

                                                                                                                       SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
Somerset Business Awards 2021 - the winners!
16         FOCUS                                                                                                                                                                                                           MEMBERS AREA
                                                                                                                                                                                                                                                           17

Workwear Pro Direct                                            having to protect their technicians by re-clothing their
                                                                                                                             CHAMBER NEWS
                                                               teams in new PPE so they can carry out their work safely.

The ever-increasing trend towards electric and hybrid          Workwear manufacturers have developed many new
vehicles is demanding the motor trade to revolutionise         ranges of head-to-toe protection - meeting the rising
                                                                                                                             Optimism returns as lockdown eases - but challenges remain
how they clothe their staff.                                   demand to protect workers exposed to the high voltages
                                                               now involved in vehicle maintenance.                          As the economy finally starts to fire on     gaps in manufacturing, engineering and       Initially the scheme will start with
The automotive sector is rapidly changing, and
                                                                                                                             all cylinders again (if those cylinders      digital skills still remain.                 six to eight ‘Trailblazer’ Employment
“traditional car mechanics” are almost a thing of the          For example: technician’s eyes need to be protected from
                                                                                                                             were business sectors), it’s worth                                                        Representative Bodies nationally, but
past. The modern term for a mechanic, is a “Technician”,       potential ‘flash-over’ which can be caused if an electrical                                                As businesses, our engagement and
                                                                                                                             recognising the extraordinary national                                                    it’s fairly obvious that policy will follow
and with the rapid migration away from the combustion          spark is produced. This means that face shields now need                                                   involvement with the education sector
                                                                                                                             vaccination effort. It’s been great to see                                                in 2022 so I have no doubt we’ll be
engine, many technicians have already been re-trained          to be worn when dealing with an EV.                                                                        has never been more important if
                                                                                                                             Somerset leading the way on many of                                                       speaking to you all in the near future
in order to maintain electric powered vehicles. However,                                                                                                                  we’re serious about addressing skills
                                                               Most EV manufacturers also recommend that insulated           the vaccination delivery charts.                                                          about the skills your business and
the typical electric vehicle, (‘EV’) contains a deadly level                                                                                                              gaps and shortages.
                                                               rubber gloves should be worn when working near high-                                                                                                    sector needs.
of electrical charge. Therefore, the automotive sector is                                                                    The COVID vaccination programme
                                                               voltage components, not just the vehicle batteries.                                                        The FE white paper, announced
                                                                                                                             has paved the way for the easing of                                                       In the meantime, I’m going to enjoy the
                                                                                                                                                                          in January aims to tackle the links
                                                               Clearly, the increase in electric vehicles has impacted       restrictions and the Bank of England’s                                                    new freedoms that hopefully will remain
                                                                                                                                                                          between business and education,
                                                               the new car manufacturers and regional dealerships.           prediction of a swift return to pre-                                                      in place and I’m very much looking
                                                                                                                                                                          using accredited chambers like
                                                               However, the first generation of electric and hybrid          pandemic levels of economic activity                                                      forward to the return of our physical
                                                                                                                                                                          Somerset Chamber of Commerce
                                                               vehicles are now reaching the used car market, and            will no doubt be music to the ears                                                        events programme in September.
                                                                                                                                                                          to gather data and guide further
                                                               many independent garages and repair centres will need         of businesses nationally and across
                                                                                                                                                                          education on the courses and skills          Alistair Tudor
                                                               to ensure that they upgrade their team’s PPE in the very      Somerset.
                                                                                                                                                                          they should be teaching.                     Somerset Chamber Operations Manager
                                                               near future.
                                                                                                                             The South West is a region that relies
                                                               Workwear Pro Direct have been helping a number of             heavily on the hospitality and leisure
                                                               automotive dealers to specify and source the correct PPE      sector and, along with retail, these
                                                               for use with electric vehicles and are happy to provide       sectors will be breathing a sigh of
                                                               free advice to those who need assistance.                     relief that they can reopen again with
                                                                                                                             fewer restrictions.

                                                                                                                             But a year of lockdown has left its mark.
                                                                                                                             While sectors such as professional
                                                                                                                             services, manufacturing and IT have
                                                                                                                             been extremely busy over the last year,
                                                                                                                             retail and hospitality staff have not been
                                                                                                                             so lucky. Forced to furlough staff, those
                                                                                                                             employees who were unable to work,
                                                                                                                             have retrained, found new careers or
                                                                                                                             even, in the case of our international
                                                                                                                             workforce upon which the sectors
                                                                                                                             rely so heavily on, returned to home
                                                                                                                             countries having lost jobs or been
                                                                                                                             furloughed. And the traditional skills

                                                                                                                             Building a loyal workforce with supported employment
                                                                                                                             Many Somerset businesses report difficulties with securing                                           People now working in
                                                                                                                             and retaining the talent they need to grow. Yet, nationwide, a                                       key, hard-to-fill roles in
                                                                                                                             large talent pool is frequently overlooked.                                                          Somerset businesses
                                                                                                                                                                                                                                  in sectors as diverse as
                                                                                                                             Some 1.5 million people in the UK have a learning disability,
                                                                                                                                                                                                                                  construction, digital and
                                                                                                                             which makes learning more difficult. Other people experience
                                                                                                                                                                                                hospitality are testimony to the power of this approach.
                                                                                                                             learning difficulties, which may mean a hands-on approach
                                                                                                                             to learning suits them better than classroom-based learning.       Somerset is fortunate to benefit from a strong supported
                                                                                                                             People who are autistic may see, hear or feel the world            employment partnership, which could help you to find the
                                                                                                                             differently to other people.                                       employees you need.

                                                                                                                             Supported Employment has proven to be an excellent                 To learn more about the opportunities available please
                                                                                                                             route to employment for people facing these barriers – and         contact support@somerset-ebp.co.uk
                                                                                                                             delivers a skilled and loyal workforce for the employer. The
                                                                                                                             supported employment model provides a staged approach
                                                                                                                             to learning a job, combined with tailored pastoral support.

                                                                                                                             SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
Somerset Business Awards 2021 - the winners!
18          CHAMBER NEWS
                                                                                                                                                                                                                                                                        19
                                                                                                                                  CELEBRATIONS FOR
                                                                                                                                  SOMERSET BUSINESS
                                                                                                                                  AWARDS 2021 WINNERS
                                                                                                                                  The winners of the 2021 Somerset                                          financial planners Albert Goodman had been the main sponsor
                                                                                                                                  Business Awards have been presented                                       of the event.
                                                                                                                                  with their coveted awards following
                                                                                                                                                                                                            Richard Bugler, Managing Partner at Albert Goodman, added:
                                                                                                                                  this year’s virtual awards ceremony
                                                                                                                                                                                                            “It’s been a year like no other and many businesses have
                                                                                                                                  which was hosted by BBC journalist
                                                                                                                                                                                                            suffered considerable challenges over the last 12 months.
                                                                                                                                  and presenter, Claire Carter.
                                                                                                                                                                                                            “It’s been remarkable to see how people have stepped up and
                                                                                                                                  Since the awards ceremony, judges,
                                                                                                                                                                                                            coped with all the challenges that have been put in front of
                                                                                                                                  sponsors and members of the
                                                                                                                                                                                                            them.
                                                                                                                                  Chamber team have been busy
                                                                                                                                  delivering the awards to the worthy winners across the county.            “But there have also been opportunities for Somerset
                                                                                                                                                                                                            businesses and we have seen many taken advantage of new
                                                                                                                                  Here we celebrate their achievements with a special four-page
                                                                                                                                                                                                            markets, pivot their business and also seek out new products
                                                                                                                                  feature on the winners of the Somerset Business Awards 2021.
                                                                                                                                                                                                            and services. I would like to thank everyone who entered the
                                                                                                                                  These were the 16th awards and it was the 11th time local                 competition, the judges and sponsors and Somerset Chamber
                                                                                                                                  South West-based chartered accountants, tax consultants and               for continuing to provide support for businesses in the county.”

BCC survey shows 78% of businesses have                                                                                                                                    Charity of the Year
no plans to introduce ‘vaccine certification’                                                                                                                              sponsored by Clarke Willmott - Arc

                                                                                                                                                                            “Winning the Somerset Business Award Charity of the Year has been inspirational for
The British Chambers of Commerce
                                                                                                                                                                            Arc. We were immediately overwhelmed with messages congratulating us, with potential
(BCC) survey has found that the vast
                                                                                                                                                                            new partnerships and even new funding opportunities over the following days. This
majority of responding businesses             •   A survey of more than 1,000 UK businesses carried out by the British
                                                                                                                                                                            has been a tremendous boost to our team, re-energising us as we all emerge from a
have no plans in place to require                 Chambers of Commerce shows that only 5% of firms have already
                                                                                                                                                                             particularly trying period. We will wear the badge with pride,” Justin Roxburgh, CEO, Arc
evidence of vaccination from                      implemented their own requirements for proof of vaccination
customers, suppliers or employees –                                                                                                          Rosie Hather of Arc
                                              •   Firms with more than 50 staff were more likely than smaller firms to
leading the BCC to call on Government
                                                  either have implemented or be considering introducing requirements
to set out plans for what operating
                                                  for proof of vaccination, but nearly seven in 10 (69%) still have no
conditions will be for businesses after
                                                  plans to do so
the final phase of the roadmap out of
lockdown.                                     •   More than three in four companies (76%) also expect to keep social                Start-up of the Year
                                                  distancing in place over the next year, 54% said the same of face
The data, from a survey of more than                                                                                                sponsored by Teapot Creative – Kinetic Kitchen, Compton Martin
                                                  coverings
1,000 businesses across a variety of
sectors and based in all parts of the
                                                                                                                                    “For us, such a small fasting growing business, to have the credit giving to us for the
UK, also shows that social distancing
                                                                                                                                    hard work over the past 12 months was incredible. Since winning the SBA Start-up
and hand sanitising are the COVID-19       50 staff giving this response. Only        place, or implement, over the next
                                                                                                                                    of the Year Award, not only have we been shouting from the rooftops about our
measures firms were most likely to         4% of smaller firms said they already      12 months, the highest response
                                                                                                                                    accolade, but businesses have come to us about working together. This is the sort of
expect to continue to have in place        required proof vaccination and 6% said     was social distancing at 76%. Some
                                                                                                                                    local exposure we haven’t experience before, so I must thank SBA and The Teapot
over the next 12 months.                   they were likely to in future.             61% expected to have hand sanitiser
                                                                                                                                    Creative for awarding us with this title!” Harry Noel-Smith, Owner, Kinetic Kitchen          Barry Tottle of Teapot
                                                                                      available and over half, at 54%,                                                                                                                                    Creative (left) with
When asked whether their business          For businesses with more than 50                                                                                                                                                        Harry Noel-Smith of
                                                                                      expected face coverings to be a part                                                                                                                                Kinetic Kitchen.
had any plans to require proof of          staff, the proportion who had already
                                                                                      of their measures. Only 9% of firms
vaccination from customers, suppliers      implemented a requirement for proof
                                                                                      expected to have no measures at all in
or employees – 78% of respondents          of vaccination rose to 9%, with 8%
                                                                                      place over the next 12 months.
said they had no plans to do so. Some      saying they were likely to introduce
5% said they had already implemented       it in the future and 13% saying they       Working practices seem set to
                                                                                                                                                                                  Manufacturer and Producer of the Year
such measures, 6% said they were           needed more information. However,          continue to be disrupted, as 46%                                                            sponsored by Garador – Marston Foods, Frome
likely to do so in the future and 11%      69% still said they had no plans at all    percent report the expectation of
said they needed more information.         to require proof of vaccination from       continued changes to their workspace,
                                                                                                                                                                                  “Wow, what a fantastic achievement! We’re over the moon with our two awards
                                           customers, suppliers or employees.         such as screens or socially distanced
Smaller firms were more likely than                                                                                                                                               - Large Business of the Year and Manufacturer and Producer of the Year - in the
                                                                                      desk arrangements, and 45% report
larger firms to have no plans to do so –   When asked separately what Covid-19                                                                                                    Somerset Chamber of Commerce Business Awards and haven’t stopped smiling
                                                                                      that they intend to limit access to their
with 80% of businesses with less than      measures they expected to have in                                                                                                       since the ceremony! My son James was the first to text me to say congratulations,
                                                                                      offices/premises.
                                                                                                                                                                                   which made me a very proud Mum and MD. As for all businesses, it’s been a
                                                                                                                                                                                   challenging year, but our amazing team spirit has got us through it together,”
                                                                                                                                                           ns Food receives the     Sarah Green, MD, Marston Foods
                                                                                                                                    Sarah Green of Marsto
                                                                                                                                                    il Dis com be of Garador.
                                                                                                                                      award from Ne

          SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
20            SOMERSET BUSINESS AWARDS 2021                                                                                                                                                             SOMERSET BUSINESS AWARDS 2021
                                                                                                                                                                                                                                                                     21

Large Business of the Year                                                                                                           Small Business of the Year
sponsored by PKF Francis Clark – Marston Foods, Frome                                                                                sponsored by TDA – Cognique, Shepton Mallet

“My team are dedicated, committed and brilliant and quite frankly we                                                                 “Cognique specialises in bespoke website design and digital marketing.
couldn’t have done any of this without them. We can’t thank them                                                                     We’re proud of our reputation in the Somerset business network and the
enough, every single one of them. The business, fortunately, is continuing                                                           trust our clients put in us and our services. Winning Small Business Of The
to grow, thanks to the appetite for the delicious desserts that we make,                                                             Year will have a huge role in progressing our vision of Cognique becoming
and we’ll continue to look for experienced and passionate people to join                                                             the premier Somerset creative consultancy,” Nigel Reece, Managing
our brilliant team, and in the meantime we will continue to enjoy the                                                                Director, Cognique
feeling of being double winners in these very prestigious awards!” Sarah           Ben Lee of PKF Fra
                                                                                                     ncis Clark presents                                                                                                   Nigel Reece with the
Green, MD, Marston Foods                                                                                                 with                                                                                                                   Small Business
                                                                                    award to Sarah Green
                                                                                                         of Marston Foods.                                                                                                         of the Year Award

                                             Employer of the Year                                                                                                                Medium Business of the Year Award
                                             sponsored by Elite Staffing Solutions – WPA, Taunton                                                                                sponsored by Brook Financial Management
                                                                                                                                                                                 – Filbert’s Fine Foods, Glastonbury
                                             “As a growing local business who is recruiting, WPA are thrilled to win the
                                             Somerset Business Awards ‘Employer of the Year’ because it recognises all                                                           “Being recognised as a winner means so much to the Filbert’s team, its partners
                                             that we’re doing to make WPA a great place to work. It underpins WPA as an                                                          and suppliers locally. The accolade tells us we are producing fine food snacks
                                              employer of choice to those seeking a rewarding career in financial services                                                       that are quite special and that people in Somerset love and enjoy. Mr Filbert’s is a
                                              and is a testament to our well-established customer service credentials treating                                                    winner and beacon of success that we are now proud to officially shout from the
                                              customers as we would want to be treated,” Charlie McEwan, Corporate                                         of Brook Financial     roof tops!” Mark Taylor, Managing Director, Filbert’s Fine Foods
                      e Staffing Solutions                                                                                             Kevin Smith (right)
   Emma Warren of Elit                        Communications Director, WPA                                                                                ts the award to Mark
                 award to Neil Davidson,                                                                                              Management presen
    presents the                                                                                                                                                 e Foods.
                             at WPA.                                                                                                       Taylor of Filb ’s Fin
                                                                                                                                                         ert
        Chief People Officer

Best Use of Technology                                                                                                               Outstanding COVID-19 Response
sponsored by Porter Dodson – Cardstream, Taunton                                                                                     sponsored by Clarks International – Cake Box Bakery, Yeovil

“It’s been a huge honour to win the Best use of Technology Award within                                                              “Entering the Somerset Business Awards gave us the chance to evaluate what
this year’s hotly-contested Somerset Business Awards. With an unrivalled                                                             we had done during the COVID pandemic in order to adapt our business
level of passion and commitment, our team has worked relentlessly to                                                                 model and not only survive, but to thrive. We couldn’t believe hearing the
evolve our “Open Payment Network” which now serves in excess of                                                                      announcement that we had won and were absolutely delighted and honoured
30,000 businesses across the globe. For us, it’s now all about scaling the                                                           to have been chosen in light of the competition from many other fantastic                Rob and Deb Gingel
                                                                                        Adam Sharpe is pic                                                                                                                                        l of Cake Box
team within Somerset. During Q1 of 2021 we doubled the size of the team                                   tured with the             businesses in the county. It has meant so much to us, especially as we have
                                                                                        award and the Cardst                                                                                                               Bakery celebrate rec
                                                                                                             ream team.                                                                                                                        eiving their award.
and we have ambitions to grow by that rate again during the second half                                                              only been running our business for less than two years. Being involved in
of the year,” Adam Sharpe, CEO, Cardstream                                                                                           the awards has been a brilliant experience and we are extremely grateful
                                                                                                                                     to Somerset Chamber of Commerce and the sponsors of our award, Clarks
                                                                                                                                     International, who have given us this fantastic opportunity,” Rob and Deb Gingell, Cake Box Bakery

                                             Outstanding Achievement
                                             sponsored by Weston College – Aspen Waite, Bridgwater
                                                                                                                                                                                 Service Excellence
                                                                                                                                                                                 sponsored by CETSAT – The Castle at Taunton
                                             “When we launched our ‘friend programme’ at the start of the pandemic our only
                                             objective was to provide the wider community with quality and relevant advice. No
                                             one knew what to expect and we were worried that many businesses would find it                                                      “Coming off the back of a very difficult trading year of 2020, which was massively
                                              hard to survive. We have helped many businesses navigate their way through the                                                     disrupted by COVID and resulted in our teams having to completely change the
                                              maze of government support measures, while also providing proactive business                                                       way they worked, this award was really welcomed by us. It has helped boost the
                                              advice often on a pro Bono basis. To provide this help, launch our radio station and                                                team’s morale and demonstrated that they have performed in the most challenging
                            Waite with the    then be recognised by our peers here in Somerset is the icing on the cake,” Paul                                                    conditions,” Ronan Hunter, General Manager, The Castle at Taunton
     Paul Waite of Aspen
                  tsta ndi ng Achievement.    Waite, Chief Executive, Aspen Waite
     award for Ou
                                                                                                                                                            Castle at Taunton
                                                                                                                                       Ronan Hunter of The
                                                                                                                                                             ellence Award
                                                                                                                                         with the Service Exc

          SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
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