Somerset Business Awards 2021 - the winners!
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The Official Magazine of Somerset Chamber of Commerce June / July 2021 Somerset Business Awards 2021 – the winners! 19 | FOUR-PAGE PICTURE SPECIAL OF AWARD- WINNING BUSINESSES 12 | SECTOR FOCUS The importance of health and safety 24 | KICKSTART SCHEME Businesses explain the benefits of hiring a Kickstarter 28 | HINKLEY POINT C Socio Economic Impacts Report 2021
2 OUR TOWN CHAMBERS 3 Affiliate Town Chambers & Business Associations Axbridge Chamber of Commerce Shepton Mallet & District Chamber CONTENTS T: 01934 733078 | E: mike.sartain@hale-events.ltd.uk T: 01749 681413 | E: sheptonchamber@gmail.com www.axbridgechamber.co.uk www.shepton.biz Bridgwater Chamber of Commerce Somer Valley Chamber of Commerce T: 01278 228004 | E: info@bridgwaterchamber.org.uk T: 07530 042627 | E: plenty.jon@gmail.com www.bridgwaterchamber.org.uk www.somervalleychamber.com First word 4 Bruton Chamber of Commerce Street Chamber of Commerce Feature – sport and leisure 6-9 T: 01749 813291 | E: brutonchamber@gmail.com T: 07552 170725 | E: secretary@streetchamber.co.uk www.brutonchamber.org Business partner news 10-11 Taunton Chamber of Commerce Burnham-on-Sea Chamber of Trade & Commerce T: 01823 230898 | E: office@taunton-chamber.co.uk Sector focus T: 01278 238959 | E: deryk@kds-interiors.co.uk www.taunton-chamber.co.uk www.burnhamonseachamber.org – health and safety 12-16 Watchet Chamber of Trade Business Exmoor T: 07836 239 932 | www.wacet.co.uk Chamber news 17-18 T: 01643 851895 | E: admin@businessexmoor.co.uk www.businessexmoor.co.uk Wellington Business Association Somerset Business T: 07761 485657 | E: info@wellingtonbusinessassociation.co.uk Cheddar Chamber of Commerce & Industry www.wellingtonchamber.co.uk Awards winners 19-22 T: 01934 741792 | E: beccycheddarchamber@gmail.com Wells Chamber of Commerce Upcoming events 23 19 | SOMERSET BUSINESS Frome Chamber of Commerce T: 01749 685236 | E: info@wellschamberofcommerce.co.uk T: 01749 342255 | E: president@fromechamber.com www.fromechamber.com www.wellschamberofcommerce.co.uk Focus on: Kickstart 24-25 AWARDS - WINNERS Weston-super-Mare Chamber New members 26 Glastonbury Chamber of Commerce T: 07850 363249 | E: President@westonchamber.org.uk T: 01458 835678 | E: office@glastonburychamber.co.uk www.westonchamber.org.uk Membership 27 www.glastonburychamber.co.uk Wincanton Chamber of Commerce Hinkley update 28-30 Ilminster Chamber of Commerce T: 01963 34327 | E: chair@wincantonchamber.co.uk T: 01460 52506 | E: enquiries@ilminsterhomehardware.co.uk www.wincantonchamber.co.uk www.ilminsterchamber.org.uk Member news 31-36 Wiveliscombe & 10 Parish Business Group Levels’ Best Community Interest Company T: 01984 684777 | E: secinfo@10pbg.co.uk | www.10pbg.co.uk Member advice 37 T: 01935 851280 | E: enquiries@levelsbest.co.uk www.levelsbest.co.uk Yeovil Chamber of Commerce Business news 38-39 T: 01935 804999 | E: secretary@yeovilchamber.org 6 | FEATURE: 10 | BUSINESS www.yeovilchamber.org SPORT AND LEISURE PARTNER NEWS Proudly supporting Yeovil Disclaimer College Somerset businesses The views expressed in this magazine are not necessarily those of the Chamber. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or VIRTUAL APPRENTICESHIP electronic format (including, but not limited 12 | SECTOR FOCUS: HEALTH AND SAFETY 31 | MEMBER NEWS JOB FAIR to, any online service, any database or any part of the internet), or in any other format in any media whatsoever, without the prior written permission of the publisher. Although every effort is made to ensure the accuracy of information contained in As we look forward to warmer weather & INFORMATION EVENT the magazine, Somerset Chamber do not accept any responsibility for any omissions We are social & the return to ‘normal’, many Monday 14 June, 4PM - 8PM or inaccuracies it contains. businesses may have to work differently. If you are looking to recruit your next apprentice, then our Apprenticeship Job Fair will help find your perfect match. Somerset Chamber of Commerce @chambersomerset As always SDS, armed with technical expertise & Contact us at apprenticeships@yeovil.ac.uk or call us on Equity House a wide range of photocopiers & printers featuring 01935 423921 to secure your free digital stand. Blackbrook Park Avenue the latest in smart technology, are ready to help. Blackbrook Business Park Find us on Facebook Call 01278 723784 or email sales@sdsltd.uk.com Taunton, Somerset TA1 2PX today & book your free consultation. SDS Limited Editorial and advertising: @somersetchamber Unit 3-4 Suprema Industrial Estate, APPROVED Edington, Somerset TA7 9LF E: marketing@somerset-chamber.co.uk 5 T: 01823 444924 T: 01278 723784 F: 01278 723785 SERVICE ACCREDITATION Printers: Carly Press, Somerset Find us on LinkedIn E: info@sdsltd.uk.com www.sdsltd.uk.com #WhereLearningComesToLife www.yeovil.ac.uk Design by: Thoroughbred Design & Print, Somerset
4 SURVEY REVEALS SOUTH WEST’S TOP BROADBAND BATTLES A new survey of 2,000 parents commissioned by Truespeed reveals that FIRST three quarters have argued over the broadband as they battle to work from WORD home. With only 35% of South West respondents stating they have reliable broadband; it reveals a bleak picture of the region’s current connectivity. I’ve detected a real sense of positivity among the Somerset business community over the last few weeks as more and more lockdown restrictions are eased. There’s a real buzz in the air across all sectors as it finally feels that Two-thirds (67%) of respondents say they need fast broadband we’re through the worst of the pandemic. Infection numbers are low, the vaccination rollout is continuing at a pace and Get in touch connectivity because they work from home and almost half (46 per cent) experience broadband problems at least once a week. our hospitality businesses, leisure facilities and accommodation providers that are such a huge part of the South West economy have finally been allowed to Marketing and PR reopen their doors. Despite reliable broadband being a modern-day utility, 24% experience The Chamber team is certainly being kept busy with a packed events calendar Annelise Cowie freezing and drop outs on video calls and 16% have even struggled to get and even more Kickstart success stories. Somerset Chamber is continuing to act as an official gateway to help small businesses apply for Kickstart Scheme PR & Communications Executive their broadband to cooperate when sending emails. T: 01823 444924 | M: 07702 537630 funding and, to date, we have had almost 450 job vacancies approved by the E: annelise.cowie@somerset-chamber.co.uk DWP and almost 100 young people have been given placements. You can read all about the many benefits of employing a Kickstarter on pages 24-25. Thankfully, the solution to the current connectivity climate is here. Truespeed is We feature our members who work in the sport and leisure industries on Membership rolling out its Gigabit capable, ultrafast, full fibre network across the South West. pages 6-9 as they get back to business, while our sector focus in this edition on pages 12-16 is on health and safety, a topic that is never far from our minds. Connecting more businesses and residents than ever before, the region finally Jenn Chidley-Sanders has a future-proof broadband solution right on its door step. Our business partners and members have plenty of good news to share and Member Engagement and Policy Manager we celebrate the very best of our local businesses with a special four-page M: 07872 063039 photo special on the Somerset Business Awards 2021 winners – this can be found on pages 19-22. E: jenn.c.sanders@somerset-chamber.co.uk VISIT TRUESPEED.COM TO PLACE YOUR ORDER. Regular readers will know I’m not the usual author of First Word following the Alistair Tudor departure of the Chamber’s Chief Executive, Stephen Henagulph, at the end of Operations Manager April. As you can see, though, it’s business as usual for the Chamber team. T: 01823 444924 | M: 07912 054195 I hope you enjoy reading this magazine and I’ll look forward to seeing many of our members, hopefully in real life in the not too distance future as we return to physical events – more about that on page 17! E: alistair.tudor@somerset-chamber.co.uk ULTRAFAST BROADBAND THE Events Alistair Tudor Laura Percival Events Co-ordinator WHOLE HOUSE CAN ENJOY OPERATIONS MANAGER T: 01823 444924 E: laura.percival@somerset-chamber.co.uk Hinkley Supply Chain OUR BUSINESS PARTNERS Natalie Beacham Project Lead - Hinkley Supply Chain T: 01823 443425 | M: 07519 116916 Contact us to find out what benefits E: natalie.beacham@hinkleysupplychain.co.uk Somerset Chamber Business Partners receive. Alan Windsor Information Manager T: 01823 444924 E: membership@somerset-chamber.co.uk T: 01823 443425 E: alan.windsor@hinkleysupplychain.co.uk General Enquiries Alistair Tudor Operations Manager T: 01823 444924 | M: 07912 054195 E: alistair.tudor@somerset-chamber.co.uk Place your order today truespeed.com 01223 233 060
6 FEATURE 7 FEATURE sport and leisure As lockdown restrictions continue to ease businesses in the sports and leisure industries will be gearing up to welcome back customers. Many businesses, such as theatres, leisure venues and group sports The Brewhouse Theatre Coming up in June and July: providers, have all had their doors closed since the beginning of Family event: January and will be looking forward to re-opening in the coming The Brewhouse is delighted to be welcoming audiences animated film back through its doors again and has a fantastic variety weeks and months. Here we take a look at some of the many Wolfwalkers tells of shows and events programmed. Victoria Patch the the tale of young apprentice hunter Robyn and her father’s offerings you can enjoy from our members. Communications and Development Manager said: “It’s journey to Ireland, where they plan to help wipe out the lovely to see audiences back at The Brewhouse. Rest last remaining wolfpack. But everything changes when assured we are taking all safety precautions to make she befriends a free-spirited girl from a mysterious tribe sure everyone stays safe, so people can relax and enjoy rumoured to transform into wolves by night. June 19. themselves.” Film: in 1840s England, fossil hunter Mary Anning and Aspen Waite begins to ease out of lockdown, Aspen Waite Radio has arrived at Charlotte, a young woman sent to convalesce by the sea, develop an intense relationship, altering both of their lives exactly the right time. forever. The cinematography, of the award-winning film The home of work/life balance, Aspen Providing the latest business news, Ammonite, has reignited a love for the golden Jurassic Waite Radio has already been making and some new songs you’ll love. insightful interviews and great coastline of Dorset. June 27. waves since its launch last July. music, Aspen Waite Radio has an The station has everything you need Music: Showstopper! The Improvised Musical is a brand-new Despite being less than a year old, the exciting mix of business content and to keep you entertained, whether musical comedy created from scratch at each performance, station is ready and raring to go on music throughout the week, whilst you’re heading back to the office, as audience suggestions are transformed on the spot, into DAB in Somerset. And as the country weekends (starting on Friday) are working from home or beginning to all-singing and all dancing productions with hilarious results. dedicated to switching off from work find your ‘normal’ again. We all need July 16. and turning up the vibes. something new to enjoy and the eclectic style of business and music For further details and to book go to https://www. Aspen Waite Radio speak to means there is a lot to be excited thebrewhouse.net @brewhouselive Twitter, FB and established and up-and-coming about. Instagram. Tel: 01823 283 244 entrepreneurs about their stories, sharing the secrets behind their And if you miss the show? You can success and advice for other business always listen back to it on www. owners, and learning how their aspenwaiteradio.com and be sure to industry works paired with playing a download the Aspen Waite Radio collection of classic rock, pop, indie mobile app. Weston College achievements from each of the apprentices in post. Using Weston College as an example, their apprentice In April 2020 it was announced that Georgia has taken the lead on sessions Weston College were to become for their Body and Mind initiative and the apprenticeship provider for the grown the female football academy bibic skipping improves coordination. Football Association (FA)/AoC Sport’s during lockdown – running creative Women’s Football Apprenticeship sessions virtually that have gone down Did you know Programme – which aligns with the very well with the academy. #miles4bibic is an all-new fundraising challenge for 2021. that the average FA’s 2020-2024 women’s strategy to Harnessing the benefits of movement for us all, accessible The apprenticeship campaign has cost of a full grow the game and develop the future for every child and adult: you choose the challenge, you gained national recognition as well, assessment, therapeutic plan and six months of family workforce. choose the distance. having recently been shortlisted for support is £2,085? We ask our families to contribute £600 With the vacancies going live in an award at the AAC Apprenticeship Whether it’s a hundred hops or a hundred miles, on wheels (with low-income families able to access fee waivers) and August, the apprenticeship proved Awards, which celebrates or feet: however you choose to clock up your miles - the we work hard to fundraise to make up the balance. At bibic, popular, with 146 applications, for just apprenticeships across the UK. money you raise will go directly to helping bibic support a we always go the extra mile for our families, can you join us 10 vacancies. The apprenticeship itself family near you. and go #miles4bibic? Overall, the partnership between has had some fantastic backing, with Weston College, The FA and AoC Movement forms one of the key elements of the holistic Get in touch to tell us your plans, complete your challenge football clubs across the UK endorsing Sport, is proving extremely popular, therapy here at bibic, running regulates the sensory system, any time during 2021 and help bibic provide life changing the programme, to encourage more and it is sure to be an exciting couple walking on rough terrain boosts working memory and support to a child or young person with additional needs or females to get involved with football. of the years as they work together disabilities living near you. Despite the fact that the to meet the national aim of doubling Email fundraising@bibic.org.uk to get involved! apprenticeship is still in its early stages, female participation in football by Visit www.bibic.org.uk/miles4bibic or call 01458 253344. there has already been impressive 2024. SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
8 FEATURE FEATURE 9 Clarke Willmott to carry out work placements with Clarke Willmott. Head of Taunton office, Chris talent and determination of both the Somerset Chamber business partner, Clarke Willmott Solicitors are Thorne, said: “The SCCC Academy players and the organisation and we Somerset Activity and Sports There is something pleased to be continuing their long- identifies young cricketers who have the potential to play at the highest are proud to be offering support.” Partnership - SASP out there for standing partnership with Somerset Head of the SCCC Talent Academy, everyone. Many level. County Cricket Club (SCCC) this Steve Snell, added: “Thank you classes do free As we continue through the Government’s roadmap year, renewing their partnership and “It has been astonishing to see to Clarke Willmott and the other tasters so you out of lockdown and into the return of play, we are very remaining as the club’s preferred these players develop over the organisations that support us, can try them excited that sport is back! SASP wants to inspire people legal partner. They have provided past year. The programme offers without them we wouldn’t be able out before you to get back out there and highlight the benefits that the club with legal advice for over these youngsters the opportunity to do the great work we do with commit, or even go along to a guided walk to build physical activity and sport can bring from socialising, 30 years. to access increased training and young people in the County.” confidence and explore new places. For inspiration or having fun to the freedom of being with people playing playing time throughout the year, support in finding an activity to suit you – take a look at Part of the partnership includes the Clarke Willmott LLP is a national sport and getting active together in a safe way. helping to develop skills in an age- our website www.sasp.co.uk or call 01823 653990. sponsorship of the SCCC Academy, firm of solicitors providing a appropriate environment. There are many activities and programmes around the which supports young people in full range of legal services for county to suits everyone’s needs and abilities and we developing their cricket skills and “Seeing what has been achieved businesses and individuals. recommend people to take the return of play at their own provides a link between the two with the added complication of the or more information visit pace and to listen to their bodies. parties, enabling Academy players lockdown has really highlighted the www.clarkewillmott.com SASP has seen the return of many of its programmes, with indoor exercise classes and indoor adult sport back from May 17, being the latest addition in the reducing of restrictions. SASP has had a positive response since Wells Cathedral locally. The event has been timed to coincide with ‘Bike Week’, and similarly returning activities from the end of March and it has been great to see so many people back involved. Our returning encourage cycling as a means to activities include Somerset Health Walks, Active Spaces, Over a period of 42 days, improve physical and mental well-being Beach Wellness, organised outdoor sport (children and starting on Sunday, May 30, in a sustainable fashion, whether as adults) including Jump Start, disability provision, Revive 2021, a new cycle route linking a keen cyclist, pilgrim or wishing to and Adult Social Sport. 42 English cathedrals was attend cathedral services by bike. launched by teams carrying More locally, the baton is due to reach an especially commissioned Exeter Cathedral on June 22 and then bronze baton along the route. onwards to Truro on the 24th. Sunday, The route has been devised June 27 should see the baton arriving at by CCR, a non-profit Wells Cathedral and being taken forward Model Farm Country House meadows, a pond, an orchard, organisation, in conjunction to Bristol Cathedral on Monday, June 28. many flower and with the Association of Further information can be found at At Model Farm we have spent the past 12 years shrub beds and English Cathedrals, Sustrans https://www.cyclinguk.org/cathedrals- converting a lovely old country house into a desirable lawns where a and Cycling UK and many cycle-route-challenge and Wells residence for groups of up to 25 friends or family to enjoy variety of games cathedrals have chosen to Cathedral Cycling Champion, Ben time together in a peaceful location in the countryside can be played. appoint a volunteer Cycling Potter (pictured), can be contacted via near Bridgwater. Champion to organise matters In partnership with the National Garden Scheme charity, ben@dunviewin.org.uk. As part of the work, a four-acre field has been changed we have opened the gardens to the public for the past into a glorious wildlife garden with woods, wildflower five years and will be opening them again this year on the afternoon of June 6 with afternoon tea and homemade cakes being served in the new Orangery. Character Graphics The last few months has also The 55sq.m. Orangery has proved very versatile as a function room for our guests and with COVID coming seen the first under control is now available for businesses to use in a Character Graphics is a design and print services, in installation of variety of ways, either with the use of the house or on Taunton, and publishing is an important part of the the NEW Xerox its own. There is a very large high-definition TV that can business, very much based on leisure. The publications Versant 280 be used for presentations or to view videos and wi-fi What’s on Taunton, Suited and Booted and What’s on Digital Press throughout the house. Somerset are being revived over coming months, which in the South promote performance, sport and days out. West. Character Model Farm is situated just a few miles from J23 and Graphics strive J24 on the M5 and has parking for over 20 cars, so is The firm has designed and printed tourism publications to exceed the demands of their customers and this ideally located for team meetings, brainstorms, for Visit Somerset and Visit Minehead, the latter bringing investment will raise the bar on the services they offer to away-days or additional office space. To find out a focus on the resort as a safe place to visit during the a wide client base. more visit www.modelfarm.com. coming season. The company has also navigated its way through lockdown and managed to complete a refit of Character Graphics can be found at Unit 4, its offices and studio between Station Road and the Smalls Yard, Deller’s Wharf, Taunton TA1 1NS. Morrison’s estate. 01823 279008 www.charactergraphics.co.uk SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
10 BUSINESS PARTNER NEWS 11 BUSINESS PARTNER NEWS Taunton business scoops Albert Goodman’s business support package prize worth over £2,000 Taunton-based Abbie & Rattie Design businesses have especially been hit the two to create a business four years Leonardo’s Yeovil employees share memories of HRH Prince Philip Ltd has been announced as the lucky winner of Albert Goodman’s business hard during the pandemic and Albert Goodman has recognised the pressure ago. I design unframed art prints in a variety of styles, colours and sizes. I support package prize, designed to they have been under – the high also offer foil prints and custom prints Yeovil employees working at The highlight of the day was when take her business to the next level. number of entries reflected this. on request.” aerospace engineering company HRH Prince Philip took a flight in an Samantha Trim, the owner of Abbie “We are absolutely thrilled to support Leonardo have been sharing their Apache Helicopter for a demonstration & Rattie Design, will now be able to a local business owner like Samantha memories of meeting HRH Prince of its capability, taking-off in front of enjoy access to a variety of business who can now tap into all these useful Philip, a passionate advocate of taking place in March, 2001. an assembled workforce and a press and marketing services on offer with services that will provide her with engineering and innovation who delegation for half an hour around HRH Prince Philip unveiled a symbol the aim of raising the profile of her the platform she needs to grow her visited the site at Lysander Road to Yeovil. of the new millennium called the online unframed art prints business – a business. celebrate the start of a new millennium ‘Millennium Mark’ created by Leonardo Product Marketing and Sales business she founded in 2017. of engineering. “We wish her all the very best and trainees to capture the best elements Engineering Manager, Sean Mcelliott, The package includes, social media look forward to staying in touch to HRH Prince Philip, who famously said, of helicopter capability, as well as the still remembers a very small detail he training and 12-months aftercare hear how our support is helping her “Everything that wasn’t invented company’s aspirations for the future. noticed that reminded him of one of service (by IntroTweet), a 12-month business to expand.” by God is invented by an engineer” The curved spiral metal shape at the his own family members: “When he Xero subscription and graphic design and strongly advocated for British centre of a globe now sits within the unbuttoned his jacket to sit down in the Samantha Trim, founder of Abbie & work (by Design Bean). engineering throughout his life, heart of the site at Lysander Road. It Apache helicopter, he had a safety pin Rattie Design Ltd, added: “As a small first visited the Yeovil business was created to resemble the shape securing his tie to his shirt, which to me In addition, Samantha has gained business owner, I wear many hats and in November 1957, followed by a that would be traced by a plume of made him very human, as it’s something a full 12-month membership to the struggle to find the time to manage subsequent event at the site in smoke being emitted from a rotor my granddad would have done!” Somerset Chamber of Commerce everything efficiently. The range of November 1978 with his a later visit blade during a hover. where she can start to network among prizes are going to be a huge help in Nick Whitney, Leonardo Helicopters the local business community and gain the running and management of many UK MD, was working as a Programme invaluable advice from those more of these tasks and will be so beneficial Manager at the time: “I remember established business leaders. to my business and its growth. Prince Philip visiting the site and at the Photo of Mike Cahill and Samantha Trim time I was not involved but I have been Mike Cahill, Business Services Partner “With a background in graphic design, outside Albert Goodman head office in privileged to have met him a couple of at Albert Goodman, said: “Small and a passion for interiors, I merged Taunton. times since then; I can certainly vouch for the positivity he exuded and his considerable knowledge and interest in the aviation sector. His questions were Clarke Willmott warns of construction implications of proposed planning relaxation always very relevant and you always knew you had to be on your game The Government recently announced carefully document the full extent of when meeting him. It is these types of proposals to change the Permitted the works and there will need to be a values that inspire us to this day.” Development Rights for Class E, focus on building safety and fire risk. meaning commercial, service and “Ultimately the conversions will business units could be changed more be occupied by residential tenants Somerset County Cricket Club signs deal with Jurassic Fibre easily into residential properties. or owners therefore infrastructure The proposal has the potential to safety standards need to be high and have a significant effect on housing professional legal advice should be Somerset County Director, Caroline Herbert, said: “We are really happy that delivery and the shape of our town taken by contractors.” Cricket Club Jurassic Fibre have signed a sponsorship agreement with us and city centres but it also has huge The proposed Permitted Development is pleased to this season. construction and infrastructure Right for Class E goes beyond existing announce that implications. “The deal will see their brand advertised on our state-of-the- rights which allow offices and retail to Jurassic Fibre art LED pitch-side boards throughout the year. They will also Hayley Steel, construction lawyer with switch to residential use, and would has signed a become a member of our LBW Club, which brings together national law firm Clarke Willmott LLP, now allow for restaurants, indoor sponsorship deal like-minded people from a variety of local companies says the changes would be of huge sports facilities and nurseries to with the club. through the business of sport. benefit to many commercial investors benefit for the first time. Jurassic Fibre, which was named Best New Internet Provider and developers but thought must be why the government have made the “Jurassic Fibre are a local company with a global vision, and The proposals are currently under at the 2020 ISP Awards, is a local company that was founded given to the logistics of making the decision to potentially relax the rules. we look forward to working with them throughout the year consultation before they can be by their CEO Michael Maltby in Sidmouth in East Devon. buildings safe for residents. and beyond.” “While it makes sense, particularly adopted. Jurassic Fibre is part of the Fern Trading Group and has “Commercial office space is becoming in a climate where we are slowly Michael Maltby, CEO and Founder of Jurassic Fibre, said: Clarke Willmott is a national law substantial funds available to deliver a top-quality full fibre more and more redundant as remote coming out of a pandemic, the fit out firm with offices in Birmingham, broadband network for the South West. They are planning “Having the opportunity to partner with Somerset County working takes over. High Street shops are and infrastructure works required Bristol, Cardiff, London, Manchester, to invest over £250m into building a fibre network in Devon, Cricket Club is a real pleasure for Jurassic Fibre. It’s fantastic also declining with the rise in popularity to convert commercial premises to Southampton and Taunton. Dorset and Somerset, passing over 350,000 homes and that we are able to support such an important sporting of online shopping,” said Hayley. residential would be significant. businesses, making gigabit speeds a reality. and events facility for the county of Somerset, whose For more information visit “Add to this the very high levels of “Careful consideration would need to communities we serve on a daily basis.” www.clarkewillmott.com. Regarding the announcement Somerset CCC Commercial demand for housing and you can see be taken in the building contract to SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | APRIL/MAY 2021
12 FOCUS 13 FOCUS Health and Safety working, should be attracting controls introduced to minimise Atlas Health and Safety equal health and safety focus by Gallagher any risks, records need to be kept – employers. including details of social distancing It is fair to say 2020 and 2021 While the threat of COVID-19 measures implemented. If a business headlines have been dominated by Continued periods of home working remains, Somerset businesses must has 50 or more employees, the risk COVID-19 developments, vaccines, bring with several physical and balance business continuity and assessment should be displayed on variants and lockdowns. It may mental health risks. Employers ensuring the health, safety and Keeping in regular contact through its website. seem logical to therefore think the should check: welfare of employees, customers In the event that a risk assessment formal and informal meetings and pandemic has been a core focus of and visitors. Throughout the pandemic, is not sufficient, consultants provide • Do employees have a suitable calls, as well as helping employers health and safety work during this Gallagher’s health and safety a summary of the areas requiring work station (e.g. screen at eye create physical and mental work Failing to ensure a COVID-19 secure time. consultants have offered clients a improvement – enhancing the level and a suitable, adjustable boundaries in their homes is key. workplace can lead to claims made review of COVID-19 risk assessments client’s mitigation and defensibility Undoubtedly, understanding chair)? by employees or customers who Employers have the same health to evaluate actions taken against in the event of a COVID-19 incident. and implementing COVID secure become ill, as well as enforcement • Are workers taking regular and safety responsibility toward existing legislation and Government workplace procedures, including action by the Health and Safety To navigate ever-changing breaks from their work stations? their employees regardless of where guidance. additional cleaning and social Executive (HSE). restrictions, businesses are advised they are working and this includes distancing, has rightly warranted The mental health load from When we launched the service in to engage the support of a risk managing work related stress and A key first step is carrying out a risk careful focus. However, the more being physically separated from 2020, over 75% of businesses had management specialist, who can protecting their mental health. assessment, to identify activities subtle health and safety issues work colleagues and, potentially, not made sufficient preparations - help to ensure arrangements are which might cause transmission of created by the pandemic, namely a spending extended periods of time Atlas Safety Management: info@ including inadequate checklists, and suitable to discharge their duty of COVID-19. huge increase in home and remote alone should not be underestimated. atlas-sm.co.uk or 01823 299580. a lack of detail around employee care. Phil Wilson, Business Executive To evidence implementation of education and PPE provision. at insurance broker Gallagher. Dexterous Designs advertising your business. We understand that this is a Impact DM HS&E culture refers to shared At Dexterous Designs we want to organisational values towards lot different to the working ensure your business remains safe As a design and marketing mitigating risk. This is when the environment we have all been used enough to continue to succeed, consultancy, Impact has been majority of people within an to and the transition may feel a bit which is why we have a large array responsible for the creation of organisation, employees and daunting, that is why we are here of personalised COVID-19 safety many of our clients’ health, safety contractors, place high value in to help you get what you need to products available to you. and environment communications maintaining a healthier, safer and re-open safely. (HS&E), particularly in high-risk environmentally positive workplace. We offer a design service and can sanitiser units. All done to a great Over the course of the past year, environments such as construction apply your company brand and standard and done before their Of course, with safety we have helped many businesses and manufacturing industries. to engage, inform and influence a logo to most of our cover safety forecasted deadline.” communications, not one size fits get prepared and well equipped to company’s workforce to achieve products. From custom printed face This involves delivering all. The communication strategies, follow Government guidelines. We If you need any help or guidance on the optimum HS&E impact and masks and floor stickers to desk strategies and creating bespoke creative and messages deployed have received positive reviews from what is available and how to source effectiveness. dividers and retail sneeze guards. communications across a wide will vary depending on the industry our clients, like this one from Way these items, contact us on 01823 Alongside keeping your employees range of wellbeing and welfare or workplace environment. At If you’d like to explore how Impact Ahead Care: “Dexterous Designs 270000 or email info@dexterous- and customers safe, personalised topics. We also create employee Impact we not only have valuable Design & Marketing can support you did a wonderful job with putting designs.co.uk. products reinforce your brand’s comms campaigns that focus upon experience of creating and with your company’s next together some bespoke hand identity and another form of cultural and behavioural change, deploying organisations’ HS&E HS&E communications campaign, which are vital when it comes to communications, we also focus contact Rich Oliver, Impact’s health, safety and environmental upon new, innovative techniques founder and director today matters. and strategically cunning tactics richard@impactdm.co.uk SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
14 FOCUS FOCUS 15 JSP operates a BSI Kitemark chances of survival. JSP Limited scheme for products, the platinum Reflex Medical Recent updates to the UK standard recognised worldwide for JSP is an international manufacturer Reflex Medical works with ZOLL Resuscitation Council Guidelines quality, providing a guarantee that of ‘above the neck’ personal Medical to distribute automated stated: “There is evidence of every product manufactured is from protective (PPE) equipment external defibrillators (AEDs) to a health inequality in the incidence the benefit an AED provides. a batch that has been controlled specialising in head, eye, face, range of settings. From workplaces of cardiac arrest,bystander CPR and tested to ensure it passes the Sudden cardiac arrest can happen respiratory protection and height to seafronts to construction and distribution of public access relevant standard. JSP is the chosen to anyone at any time. Be ready to safety products. Every day, since sites, defibrillators are becoming defibrillators. Deprived areas brand for workers as they can be respond with Reflex Medical. 1964, JSP has worked hard to significantly more common place. andthose with a greater proportion confident that by choosing JSP PPE improve the safety and health of of residents from minority ethnic they are wearing a tested, trusted However, public access defibrillators people in the workplace. Today, over backgroundshave a higher incidence and traceable product with full are used in less than one in 10 70 million people worldwide trust Sustainability is of great importance of cardiac arrest, lower incidence of technical backup and support. hospital cardiac arrests. Why are JSP PPE. to JSP and by continually improving bystander CPR, andpoorer access to public access defibrillators so JSP safety helmets, hearing the methodologies used during public access defibrillators.” JSP designs award-winning PPE important? Well, in approximately products, respiratory and eyewear manufacture, designing products that performs to the highest levels one out of four out of hospital By workplaces investing in AEDs, we can be customised according to to be recyclable, concentrating on in extreme environments, that cardiac arrests, the initial heart can improve access when time really individual specifications using product lifecycle management and is intuitive to operate, offering a rhythm would be shockable. counts. Reflex Medical can arrange corporate logos and colour regular packaging reviews, JSP great fit whilst being lightweight, Currently, fewer than one in 10 leasing of AEDs from less than schemes, safety messages, personal will help to ensure a safer more comfortable, and stylish to wear and people survive to hospital discharge £1 per day to Limited Companies names and identity systems. sustainable future. compatible with other JSP PPE. following out of hospital cardiac (excluding VAT, subject to status). arrest. Having public access Most businesses see this as an defibrillators available improves insignificant expense compared to Rapid Fire Supplies Throughout the past year, Rapid Fire Supplies has successfully Rapid Fire Supplies was launched delivered PPE and hygiene products Somerset Activity and in business performance and by Craig Eddy and Nikki Little at to local governments, schools and productivity. It is vital that the beginning of the COVID-19 universities, care homes, hotels, Sports Partnership - businesses invest in their workforce important to create a solid pandemic. Their aim was to supply charities and other businesses. reputation for Rapid Fire Supplies. SASP in a manner that encourages quality and reliable health and Opting to partner with businesses employee happiness, cohesion, The Trustpilot rating continues to safety items, including PPE and where possible, to ensure prices are Many people’s working habits have resilience and ultimately increase grow, now at 4.8 stars and not only hygiene products, throughout kept low and deliveries reliable. changed dramatically over the last output. have they been shortlisted for and This is a totally free health and the pandemic and to establish a year and health and social habits Rapid Fire Supplies successfully won Start Up awards, but they are SASP’s flexible and free programme wellbeing programme that can successful long-term business. have been affected. With many worked with the Alzheimer’s Society now fully accredited by the BSiF. is aimed at each and every business be tailored to your organisation’s now having a hybrid of working at Craig and Nikki ensured that all and supplied a bespoke back to These are all important factors for and organisation across Somerset specific needs and requirements. home and in their workplace, SASP’s the products supplied were from work pack to the doors of its 600 Craig and Nikki, who have worked from the biggest to the smallest. For more information, please get Workplace Activity Offer has also reputable companies with full strong work force. This ensured hard to build a business based on Offering as much, or as little, help as in contact with Stewart Collins on adapted to these changes. certification and all CE marked. the staff could continue doing their reliable and honest trading. you need, we will support and guide scollins@sasp.co.uk dedicated work in the community in It is widely known that employee you towards your goal. the safest manner. wellbeing plays a major part Over the last year, the product range has expanded and now Rapid Fire Supplies offers competitive fire safety equipment and have signed to be an approved Portwest clothing and active wear stockist. From the outset, it has been SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
16 FOCUS MEMBERS AREA 17 Workwear Pro Direct having to protect their technicians by re-clothing their CHAMBER NEWS teams in new PPE so they can carry out their work safely. The ever-increasing trend towards electric and hybrid Workwear manufacturers have developed many new vehicles is demanding the motor trade to revolutionise ranges of head-to-toe protection - meeting the rising Optimism returns as lockdown eases - but challenges remain how they clothe their staff. demand to protect workers exposed to the high voltages now involved in vehicle maintenance. As the economy finally starts to fire on gaps in manufacturing, engineering and Initially the scheme will start with The automotive sector is rapidly changing, and all cylinders again (if those cylinders digital skills still remain. six to eight ‘Trailblazer’ Employment “traditional car mechanics” are almost a thing of the For example: technician’s eyes need to be protected from were business sectors), it’s worth Representative Bodies nationally, but past. The modern term for a mechanic, is a “Technician”, potential ‘flash-over’ which can be caused if an electrical As businesses, our engagement and recognising the extraordinary national it’s fairly obvious that policy will follow and with the rapid migration away from the combustion spark is produced. This means that face shields now need involvement with the education sector vaccination effort. It’s been great to see in 2022 so I have no doubt we’ll be engine, many technicians have already been re-trained to be worn when dealing with an EV. has never been more important if Somerset leading the way on many of speaking to you all in the near future in order to maintain electric powered vehicles. However, we’re serious about addressing skills Most EV manufacturers also recommend that insulated the vaccination delivery charts. about the skills your business and the typical electric vehicle, (‘EV’) contains a deadly level gaps and shortages. rubber gloves should be worn when working near high- sector needs. of electrical charge. Therefore, the automotive sector is The COVID vaccination programme voltage components, not just the vehicle batteries. The FE white paper, announced has paved the way for the easing of In the meantime, I’m going to enjoy the in January aims to tackle the links Clearly, the increase in electric vehicles has impacted restrictions and the Bank of England’s new freedoms that hopefully will remain between business and education, the new car manufacturers and regional dealerships. prediction of a swift return to pre- in place and I’m very much looking using accredited chambers like However, the first generation of electric and hybrid pandemic levels of economic activity forward to the return of our physical Somerset Chamber of Commerce vehicles are now reaching the used car market, and will no doubt be music to the ears events programme in September. to gather data and guide further many independent garages and repair centres will need of businesses nationally and across education on the courses and skills Alistair Tudor to ensure that they upgrade their team’s PPE in the very Somerset. they should be teaching. Somerset Chamber Operations Manager near future. The South West is a region that relies Workwear Pro Direct have been helping a number of heavily on the hospitality and leisure automotive dealers to specify and source the correct PPE sector and, along with retail, these for use with electric vehicles and are happy to provide sectors will be breathing a sigh of free advice to those who need assistance. relief that they can reopen again with fewer restrictions. But a year of lockdown has left its mark. While sectors such as professional services, manufacturing and IT have been extremely busy over the last year, retail and hospitality staff have not been so lucky. Forced to furlough staff, those employees who were unable to work, have retrained, found new careers or even, in the case of our international workforce upon which the sectors rely so heavily on, returned to home countries having lost jobs or been furloughed. And the traditional skills Building a loyal workforce with supported employment Many Somerset businesses report difficulties with securing People now working in and retaining the talent they need to grow. Yet, nationwide, a key, hard-to-fill roles in large talent pool is frequently overlooked. Somerset businesses in sectors as diverse as Some 1.5 million people in the UK have a learning disability, construction, digital and which makes learning more difficult. Other people experience hospitality are testimony to the power of this approach. learning difficulties, which may mean a hands-on approach to learning suits them better than classroom-based learning. Somerset is fortunate to benefit from a strong supported People who are autistic may see, hear or feel the world employment partnership, which could help you to find the differently to other people. employees you need. Supported Employment has proven to be an excellent To learn more about the opportunities available please route to employment for people facing these barriers – and contact support@somerset-ebp.co.uk delivers a skilled and loyal workforce for the employer. The supported employment model provides a staged approach to learning a job, combined with tailored pastoral support. SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
18 CHAMBER NEWS 19 CELEBRATIONS FOR SOMERSET BUSINESS AWARDS 2021 WINNERS The winners of the 2021 Somerset financial planners Albert Goodman had been the main sponsor Business Awards have been presented of the event. with their coveted awards following Richard Bugler, Managing Partner at Albert Goodman, added: this year’s virtual awards ceremony “It’s been a year like no other and many businesses have which was hosted by BBC journalist suffered considerable challenges over the last 12 months. and presenter, Claire Carter. “It’s been remarkable to see how people have stepped up and Since the awards ceremony, judges, coped with all the challenges that have been put in front of sponsors and members of the them. Chamber team have been busy delivering the awards to the worthy winners across the county. “But there have also been opportunities for Somerset businesses and we have seen many taken advantage of new Here we celebrate their achievements with a special four-page markets, pivot their business and also seek out new products feature on the winners of the Somerset Business Awards 2021. and services. I would like to thank everyone who entered the These were the 16th awards and it was the 11th time local competition, the judges and sponsors and Somerset Chamber South West-based chartered accountants, tax consultants and for continuing to provide support for businesses in the county.” BCC survey shows 78% of businesses have Charity of the Year no plans to introduce ‘vaccine certification’ sponsored by Clarke Willmott - Arc “Winning the Somerset Business Award Charity of the Year has been inspirational for The British Chambers of Commerce Arc. We were immediately overwhelmed with messages congratulating us, with potential (BCC) survey has found that the vast new partnerships and even new funding opportunities over the following days. This majority of responding businesses • A survey of more than 1,000 UK businesses carried out by the British has been a tremendous boost to our team, re-energising us as we all emerge from a have no plans in place to require Chambers of Commerce shows that only 5% of firms have already particularly trying period. We will wear the badge with pride,” Justin Roxburgh, CEO, Arc evidence of vaccination from implemented their own requirements for proof of vaccination customers, suppliers or employees – Rosie Hather of Arc • Firms with more than 50 staff were more likely than smaller firms to leading the BCC to call on Government either have implemented or be considering introducing requirements to set out plans for what operating for proof of vaccination, but nearly seven in 10 (69%) still have no conditions will be for businesses after plans to do so the final phase of the roadmap out of lockdown. • More than three in four companies (76%) also expect to keep social Start-up of the Year distancing in place over the next year, 54% said the same of face The data, from a survey of more than sponsored by Teapot Creative – Kinetic Kitchen, Compton Martin coverings 1,000 businesses across a variety of sectors and based in all parts of the “For us, such a small fasting growing business, to have the credit giving to us for the UK, also shows that social distancing hard work over the past 12 months was incredible. Since winning the SBA Start-up and hand sanitising are the COVID-19 50 staff giving this response. Only place, or implement, over the next of the Year Award, not only have we been shouting from the rooftops about our measures firms were most likely to 4% of smaller firms said they already 12 months, the highest response accolade, but businesses have come to us about working together. This is the sort of expect to continue to have in place required proof vaccination and 6% said was social distancing at 76%. Some local exposure we haven’t experience before, so I must thank SBA and The Teapot over the next 12 months. they were likely to in future. 61% expected to have hand sanitiser Creative for awarding us with this title!” Harry Noel-Smith, Owner, Kinetic Kitchen Barry Tottle of Teapot available and over half, at 54%, Creative (left) with When asked whether their business For businesses with more than 50 Harry Noel-Smith of expected face coverings to be a part Kinetic Kitchen. had any plans to require proof of staff, the proportion who had already of their measures. Only 9% of firms vaccination from customers, suppliers implemented a requirement for proof expected to have no measures at all in or employees – 78% of respondents of vaccination rose to 9%, with 8% place over the next 12 months. said they had no plans to do so. Some saying they were likely to introduce 5% said they had already implemented it in the future and 13% saying they Working practices seem set to Manufacturer and Producer of the Year such measures, 6% said they were needed more information. However, continue to be disrupted, as 46% sponsored by Garador – Marston Foods, Frome likely to do so in the future and 11% 69% still said they had no plans at all percent report the expectation of said they needed more information. to require proof of vaccination from continued changes to their workspace, “Wow, what a fantastic achievement! We’re over the moon with our two awards customers, suppliers or employees. such as screens or socially distanced Smaller firms were more likely than - Large Business of the Year and Manufacturer and Producer of the Year - in the desk arrangements, and 45% report larger firms to have no plans to do so – When asked separately what Covid-19 Somerset Chamber of Commerce Business Awards and haven’t stopped smiling that they intend to limit access to their with 80% of businesses with less than measures they expected to have in since the ceremony! My son James was the first to text me to say congratulations, offices/premises. which made me a very proud Mum and MD. As for all businesses, it’s been a challenging year, but our amazing team spirit has got us through it together,” ns Food receives the Sarah Green, MD, Marston Foods Sarah Green of Marsto il Dis com be of Garador. award from Ne SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
20 SOMERSET BUSINESS AWARDS 2021 SOMERSET BUSINESS AWARDS 2021 21 Large Business of the Year Small Business of the Year sponsored by PKF Francis Clark – Marston Foods, Frome sponsored by TDA – Cognique, Shepton Mallet “My team are dedicated, committed and brilliant and quite frankly we “Cognique specialises in bespoke website design and digital marketing. couldn’t have done any of this without them. We can’t thank them We’re proud of our reputation in the Somerset business network and the enough, every single one of them. The business, fortunately, is continuing trust our clients put in us and our services. Winning Small Business Of The to grow, thanks to the appetite for the delicious desserts that we make, Year will have a huge role in progressing our vision of Cognique becoming and we’ll continue to look for experienced and passionate people to join the premier Somerset creative consultancy,” Nigel Reece, Managing our brilliant team, and in the meantime we will continue to enjoy the Director, Cognique feeling of being double winners in these very prestigious awards!” Sarah Ben Lee of PKF Fra ncis Clark presents Nigel Reece with the Green, MD, Marston Foods with Small Business award to Sarah Green of Marston Foods. of the Year Award Employer of the Year Medium Business of the Year Award sponsored by Elite Staffing Solutions – WPA, Taunton sponsored by Brook Financial Management – Filbert’s Fine Foods, Glastonbury “As a growing local business who is recruiting, WPA are thrilled to win the Somerset Business Awards ‘Employer of the Year’ because it recognises all “Being recognised as a winner means so much to the Filbert’s team, its partners that we’re doing to make WPA a great place to work. It underpins WPA as an and suppliers locally. The accolade tells us we are producing fine food snacks employer of choice to those seeking a rewarding career in financial services that are quite special and that people in Somerset love and enjoy. Mr Filbert’s is a and is a testament to our well-established customer service credentials treating winner and beacon of success that we are now proud to officially shout from the customers as we would want to be treated,” Charlie McEwan, Corporate of Brook Financial roof tops!” Mark Taylor, Managing Director, Filbert’s Fine Foods e Staffing Solutions Kevin Smith (right) Emma Warren of Elit Communications Director, WPA ts the award to Mark award to Neil Davidson, Management presen presents the e Foods. at WPA. Taylor of Filb ’s Fin ert Chief People Officer Best Use of Technology Outstanding COVID-19 Response sponsored by Porter Dodson – Cardstream, Taunton sponsored by Clarks International – Cake Box Bakery, Yeovil “It’s been a huge honour to win the Best use of Technology Award within “Entering the Somerset Business Awards gave us the chance to evaluate what this year’s hotly-contested Somerset Business Awards. With an unrivalled we had done during the COVID pandemic in order to adapt our business level of passion and commitment, our team has worked relentlessly to model and not only survive, but to thrive. We couldn’t believe hearing the evolve our “Open Payment Network” which now serves in excess of announcement that we had won and were absolutely delighted and honoured 30,000 businesses across the globe. For us, it’s now all about scaling the to have been chosen in light of the competition from many other fantastic Rob and Deb Gingel Adam Sharpe is pic l of Cake Box team within Somerset. During Q1 of 2021 we doubled the size of the team tured with the businesses in the county. It has meant so much to us, especially as we have award and the Cardst Bakery celebrate rec ream team. eiving their award. and we have ambitions to grow by that rate again during the second half only been running our business for less than two years. Being involved in of the year,” Adam Sharpe, CEO, Cardstream the awards has been a brilliant experience and we are extremely grateful to Somerset Chamber of Commerce and the sponsors of our award, Clarks International, who have given us this fantastic opportunity,” Rob and Deb Gingell, Cake Box Bakery Outstanding Achievement sponsored by Weston College – Aspen Waite, Bridgwater Service Excellence sponsored by CETSAT – The Castle at Taunton “When we launched our ‘friend programme’ at the start of the pandemic our only objective was to provide the wider community with quality and relevant advice. No one knew what to expect and we were worried that many businesses would find it “Coming off the back of a very difficult trading year of 2020, which was massively hard to survive. We have helped many businesses navigate their way through the disrupted by COVID and resulted in our teams having to completely change the maze of government support measures, while also providing proactive business way they worked, this award was really welcomed by us. It has helped boost the advice often on a pro Bono basis. To provide this help, launch our radio station and team’s morale and demonstrated that they have performed in the most challenging Waite with the then be recognised by our peers here in Somerset is the icing on the cake,” Paul conditions,” Ronan Hunter, General Manager, The Castle at Taunton Paul Waite of Aspen tsta ndi ng Achievement. Waite, Chief Executive, Aspen Waite award for Ou Castle at Taunton Ronan Hunter of The ellence Award with the Service Exc SOMERSET VOICE | THE MAGAZINE OF SOMERSET CHAMBER OF COMMERCE | JUNE/JULY 2021
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