Code users and their experiences - One year of the CSR-RUG Analysis of results of 2018 survey regarding the - Deutscher ...
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Code users and their experiences One year of the CSR-RUG Analysis of results of 2018 survey regarding the Code Sustainability Code Office July 2018 www.deutscher-nachhaltigkeitskodex.de @NHKodex
Background Development and framework: Last survey of users 2016 First year of CSR reporting obligation Adaptation of due diligence process by Code Office Change of agency advising Code Office Against this backdrop, an updated user survey of all companies and institutions listed in the Code database – excluding training partners – was carried out. The results will be used to optimise the review processes as well as in dialogue with political players, industry associations and audit companies. www.deutscher-nachhaltigkeitskodex.de @NHKodex 2
Survey design Time frame of survey Required to report as per CSR-RUG 4–17.6.2018 Ja Nein Nicht sicher keine Angabe Population 2; 1% 1; 1% The population surveyed comprises all Code users. Code users are defined as being all companies and organisations that have a declaration of conformity listed in the Code database (excluding training partners; as of 1.6.2018). 40; 29% Population N = 367 Return rate 38% Sample size: n = 138 95; 69% Selection method Full population survey n = 138 Survey method Online questionnaire www.deutscher-nachhaltigkeitskodex.de @NHKodex 3
Presentation of results For presentation of the results, in part so-called performance indices (PIs) are used, which allows for differentiation of performance on a scale of 0 to 100. To determine the PIs, the original five-step scale is transposed to a 100-point scale (see fig.) and the mean covering all participants is calculated. Those participants who did not or could not submit an answer to the respective question are not considered in the calculation of the mean. This transposition enhances visibility of differences in the results. Additionally, as compared to the original scale, the higher the value achieved, the more positive the result. www.deutscher-nachhaltigkeitskodex.de @NHKodex 4
Key results • The Code is the reporting standard for non-capital-market-oriented companies in the finance sector. • Users of the Code use it primarily to fulfil their reporting obligation as per CSR-RUG. • The Code is viewed as a helpful basis for building up CSR management and CSR reporting. • Users see potential for improvement in the selectivity of individual criteria. • The largest challenge lay in understanding the Code criteria and the requirements of CSR-RUG. • Procuring information and activating departments were also challenges faced by users. • Customers and staff are the main target groups of declarations of conformity with the Code. • Correspondence with the Code Office was viewed as helpful process assistance. • The Code declaration of conformity is primarily published on the website; not quite half of the participants published it in the German Federal Gazette (Bundesanzeiger). • 86% of companies subject to the reporting obligation are planning to fulfil the requirements of the CSR- RUG next year again by applying the Code. www.deutscher-nachhaltigkeitskodex.de @NHKodex 5
The user survey was primarily completed by large companies. Code user companies/organisations by number of employees (n = 138, absolute values) 10.000 bis 99.999 3 1.000 bis 9.999 45 113 = large = 82% companies 500 bis 999 61 250 bis 499 4 50 bis 249 15 24 SMEs = 18% 1 bis 49 9 keine Angaben 1 0 10 20 30 40 50 60 70 www.deutscher-nachhaltigkeitskodex.de @NHKodex 6
Two thirds of survey participants were from the finance sector. Banken, Versicherungen, Finanzdienstleister 92 = 67% Beratungsindustrie und Agenturdienstleistungen 5 Elektrotechnik und Elektroindustrie 3 Ernährungswirtschaft 3 Hochschule 3 Textil- und Bekleidungsindustrie 3 Tourismus; Hotel- und Gastgewerbe 3 Entsorgungswirtschaft, Kreislaufwirtschaft 2 Konsumgüterindustrie 2 Automobilindustrie 1 Chemische-/Pharmazeutische Industrie 1 Chemische Industrie 1 Handel 1 Handwerk 1 Information und Kommunikation 1 Transport, Logistik, Verkehrswirtschaft 1 Wohnungs- und Immobilienwirtschaft 1 Sonstiges 10 n = 138, absolute values sonstige Dienstleistungen 4 www.deutscher-nachhaltigkeitskodex.de @NHKodex 7
Not quite two thirds use the Code to fulfil their reporting obligation as per CSR-RUG, not quite 40% use it for reputational reasons and as an introduction to the topic of CSR What were the reasons in favour of applying the Code for your company/organisation? (listing multiple answers permitted) Fulfilment of CSR reporting obligation 65 Enhancement of company’s reputation 39 Low-investment entry to CSR reporting 39 Implicit instruction for setting up sustainability management 25 Implicit suitability as internal control instrument 12 Growing pressure from clients to provide evidence of 9 sustainability Support from the RNE/the Federal Government 8 n = 138, values in per cent www.deutscher-nachhaltigkeitskodex.de @NHKodex 8
The Code is viewed as a helpful basis for building up sustainability management structures. To what extent do you agree with the statements which follow? PI stimme voll und ganz zu stimme eher zu stimme teilweise zu stimme eher nicht zu stimme überhaupt nicht zu keine Angabe Der DNK ist für uns eine hilfreiche Basis zum Aufbau 44 39 10 4 13 81 einer Nachhaltigkeitsberichterstattung/-management. Die DNK-Anwendung erhöht die Vergleichbarkeit mit anderen Unternehmen / Organisationen. 23 37 23 9 3 5 68 Die Kriterien des DNK sind inhaltlich für unser/e Unternehmen / Organisation grundsätzlich relevant. 16 38 35 8 13 66 Die DNK-Anwendung hat zu einem besseren internen Verständnis der Nachhaltigkeitsleistungen unseres 15 35 28 13 4 6 62 Unternehmens beigetragen. Der Zeitaufwand für die Erstellung der DNK- Entsprechenserklärung war angemessen. 12 33 32 12 n = 138, values in6per cent 6 59 Die DNK-Kriterien und Leistungsindikatoren sind 4 28 43 19 4 2 52 inhaltlich trennscharf. www.deutscher-nachhaltigkeitskodex.de n = 138, values in per cent 0 10 20 30 40 @NHKodex 50 60 70 80 90 100 9
Understanding the Code criteria as largest challenge. But also the procuring information and activating relevant departments are challenges for users. What were the largest challenges you/your team faced when preparing your declaration of conformity with the Code? (listing multiple answers permitted) Detailed understanding of Code criteria and/or requirements of CSR-RUG 73 Gathering of relevant information 58 Activating affected departments 49 Lack of relevant information 46 Internal project management for preparing the Code declaration of 30 conformity Technical handling of the Code database 12 Approval process with executive bodies 10 Approval with external parties (auditors, consultants, training partners, 9 associations, etc.) Correspondence with the Code Office 3 Other 4 N/a 2 n = 138, values in per cent www.deutscher-nachhaltigkeitskodex.de @NHKodex 10
The main target groups of Code declarations of conformity are customers and employees. The financial sector is named only rarely. Which stakeholders do you primarily wish to address with a declaration of conformity with the Code for your company/organisation? (listing multiple answers permitted) Kunden/Kundinnen 75 Mitarbeiter/-innen 67 Breite Öffentlichkeit 46 Eigentümer/-innen 38 Medien 30 Politik 28 Lieferanten 25 NGOs 9 Investor/-innen 9 Analyst/-innen 7 Banken 5 Gewerkschaften 3 Weitere 8 n = 138, values in per cent Weiß nicht/ keine Angabe 7 www.deutscher-nachhaltigkeitskodex.de @NHKodex 11
The Project Office as a helpful source of support. Training partners, industry associations and auditors evidenced little demand. To what extent did you make use of external support in applying the Code? How helpful was this support for you? sehr hilfreich hilfreich teils/teils weniger hilfreich nicht hilfreich bekannt, aber nicht genutzt kenne ich nicht keine Angabe PI Telefonischer Austausch mit DNK-Projektbüro 46 15 5 1 27 6 88 E-Mail Korrespondenz mit DNK-Projektbüro 53 17 7 11 18 2 87 DNK-Schulungspartner und zwar: (freiwillige Angabe) 15 5 4 3 32 28 15 80 Vergleichsfunktion der DNK-Datenbank 33 30 14 1 4 12 4 1 77 DNK-Unterlagen wie z.B. KMU-Leitfaden, DNK Checkliste, DNK Broschüre 33 33 19 3 1 7 31 77 DNK Webseite 29 37 18 4 1 10 1 75 Unterstützungsangebote durch Branchenverband 9 15 12 7 4 23 30 1 60 Beratung durch Wirtschaftsprüfer 4 4 6 4 1 51 25 4 58 www.deutscher-nachhaltigkeitskodex.de n = 138, values in per cent 0 10 20 30 40 @NHKodex 50 60 70 80 90 100 12
Amount of time and personal effort required for preparing the Code declaration of conformity varies considerably. How much time did you invest in preparing How many people were involved in preparing and approving your declaration of conformity the declaration of conformity with the Code? with the Code (in FTE working days)? Time invested in FTE working days Number of persons involved Min. 1 Min. 1 Max. 120 Max. 11 Ø ≈ 21.4 Ø ≈ 5.4 One third of those surveyed prepared their declaration of conformity alone or as a two- person team. www.deutscher-nachhaltigkeitskodex.de @NHKodex 13
Time invested in FTE working days Number of persons involved bis 5 Tage 17 1 15 2 16 6-10 Tage 13 3 8 11-15 Tage 9 4 7 5 12 16-20 Tage 14 6 5 21-25 Tage 6 7 2 26-30 Tage 9 8 6 10 9 über 30 Tage 17 11 17 keine Angabe 14 keine Angabe 3 n = 138, values in per cent www.deutscher-nachhaltigkeitskodex.de @NHKodex 14
The Code declaration of conformity is primarily published on the website; not quite half of participants published it in the German Federal Gazette (Bundesanzeiger). How does your company/organisation communicate the publication of its declaration of conformity with the Code? (listing multiple answers permitted) Webseite 72 Bundesanzeiger 46 Social Media (Twitter, Facebook etc.) 26 Pressemitteilung 18 Aufnahme des Logos in Printmedien 17 persönliche Ansprache 16 Newsletter 12 Email-Signatur 5 Weitere 12 keine Angaben 5 n = 138, values in per cent www.deutscher-nachhaltigkeitskodex.de @NHKodex 15
Users plan to use the Code again for preparing their non-financial declaration for reporting year 2018. 86% of companies subject to the reporting obligation are planning to fulfil the requirements of the CSR-RUG next year again by applying the Code. No company indicated that it did not want to use the Code again. At the remaining 14% of respondents, a decision had not yet been taken or they were unable to provide information. n = 95 www.deutscher-nachhaltigkeitskodex.de @NHKodex 16
Disclaimer. The preparation of this presentation was commissioned by the German Council for Sustainable Development. The presentation, including all information in the notes field, is the property of the German Council for Sustainable Development. The presentation may be used by third parties free of charge. Transfer to third parties is exclusively permitted on the condition that the source of the depictions contained herein, also with deviations, be named accordingly and the Code logo be featured for all recipients. No responsibility is assumed for the content-related correctness and completeness of the information contained in this presentation. Contact: Last updated: July 2018 Sustainability Code Office Email: team@nachhaltigkeitskodex.org Telephone: 00 49 30 338 424 888 www.deutscher-nachhaltigkeitskodex.de @NHKodex 17
Appendix • Evaluation of results presented for all industries, for finance sector and for remaining industries www.deutscher-nachhaltigkeitskodex.de @NHKodex 18
What were the reasons in favour of applying the Code for your company/organisation? 65 Erfüllung der CSR-Berichtspflicht 91 13 39 Steigerung der Reputation unseres Unternehmens 24 70 Niedrigschwelliger Einstieg in die 39 45 Nachhaltigkeitsberichterstattung 28 Implizite Anleitung für die Gestaltung des 25 Gesamt 27 Nachhaltigkeitsmanagements 20 Finanzwirtschaft Rest Implizite Eignung als internes 12 5 Steuerungsinstrument 26 Zunehmender Druck von Kunden, Nachweise zu 9 Values in per cent 3 Nachhaltigkeit vorzulegen 22 Total n = 139 Finance n = 92 Unterstützung des Nachhaltigkeitsrates / der 8 Remaining n = 47 5 Bundesregierung 13 0 20 40 60 80 www.deutscher-nachhaltigkeitskodex.de @NHKodex 19
To what extent do you agree with the statements which follow? Gesamt Finanzbranche Rest Total n = 130–134, finance sector n = 88–89, remaining n = 43–46; values as index values The Code was a helpful basis for us for building up sustainability reporting/management. Applying the Code increases comparability with other companies/organisations. The content of the Code criteria is generally relevant for our company/organisation. Applying the Code contributed to achieving better understanding internally of our company’s sustainability performance. The time investment needed for preparing a declaration of conformity with the Code was appropriate. The Code criteria and performance indicators have good selectivity. 40 50 60 70 80 90 100 www.deutscher-nachhaltigkeitskodex.de @NHKodex 20
What were the largest challenges you/your team faced when preparing your declaration of conformity with the Code? 73 Detailliertes Verständnis der DNK-Kriterien bzw. CSR-RUG-Anforderungen 77 65 58 Zusammenführen relevanter Informationen 51 72 49 Aktivierung betroffener Fachbereiche 59 28 46 Fehlen relevanter Informationen 49 41 30 Internes Projektmanagement zur Erstellung der DNK-Entsprechenserklärung 30 30 Gesamt 12 Technische Handhabe der DNK-Datenbank 8 Finanzwirtschaft 20 Rest 10 Abstimmungsprozess mit dem Vorstand 13 4 Abstimmungen mit externen Beteiligten (Wirtschaftsprüfer, Berater, 9 10 Schulungspartner, Verbände usw.) 9 Values in per cent 3 Total n = 139 Korrespondenz mit dem DNK-Projektbüro 4 Finance n = 92 4 Remaining n = 47 Sonstiges 4 2 2 Keine Angabe 2 2 0 10 20 30 40 50 60 70 80 www.deutscher-nachhaltigkeitskodex.de @NHKodex 21
Which stakeholders do you primarily wish to address with a declaration of conformity with the Code for your company/organisation? 75 Kunden/Kundinnen 74 76 67 Mitarbeiter/-innen 61 70 46 Breite Öffentlichkeit 43 52 38 Eigentümer/-innen 20 47 30 Medien 26 32 28 Politik 23 37 25 Lieferanten 20 35 Gesamt 9 Finanzwirtschaft NGOs 7 15 Rest 9 Investor/-innen 7 13 7 Values in per cent Analyst/-innen 5 9 Total n = 139 5 Finance n = 92 Banken 3 9 Remaining n = 47 3 Gewerkschaften 2 4 8 Weitere 5 13 7 Weiß nicht/ keine Angabe 10 www.deutscher-nachhaltigkeitskodex.de 2 @NHKodex 22 0 10 20 30 40 50 60 70 80
To what extent did you make use of external support in applying the Code? How helpful was this support for you? Gesamt Finanzbranche Rest Total n = 36–124, finance sector n = 18–82, remaining n = 8–41; values as index values Telephone consultation with Code Office Email correspondence with Code Office Code training partners Comparison function of Code database Code materials such as guidance for SMEs, Code checklist, Code brochure Code website Offers of support from industry association Consultation from auditor 40 50 60 70 80 90 100 www.deutscher-nachhaltigkeitskodex.de @NHKodex 23
How much time did you invest How many people were in preparing and approving involved in preparing the your declaration of conformity declaration of conformity with with the Code (in FTE working the Code? days)? Time invested in FTE working days Number of persons involved Finance Remaini Finance Remaini Total Total sector ng sector ng Min. 1 1 2 Min. 1 1 1 Max. 120 120 50 Max. 11 11 11 Ø ≈ 21.4 ≈ 24.7 ≈ 14.8 Ø ≈ 5.4 ≈ 6.3 ≈ 3.7 Total n = 139 Finance n = 92 Remaining n = 47 www.deutscher-nachhaltigkeitskodex.de @NHKodex 24
Time invested in FTE working days Number of persons involved Gesamt Finanzwirtschaft Rest Gesamt Finanzwirtschaft Rest 15 bis 5 Tage 12 17 1 13 20 28 16 2 13 22 13 6-10 Tage 10 8 20 3 3 18 9 7 11-15 Tage 8 4 4 13 11 12 14 5 11 12 16-20 Tage 18 7 5 6 4 6 Values in per cent 6 21-25 Tage 5 2 Total n = 139 7 7 0 3 Finance n = 92 9 6 Remaining n = 47 26-30 Tage 14 8 2 8 0 9 17 10 0 15 über 30 Tage 18 13 17 11 9 21 14 keine Angabe 14 keine Angabe 3 3 15 2 0 5 10 15 20 25 30 0 5 10 15 20 25 30 www.deutscher-nachhaltigkeitskodex.de @NHKodex 25
How does your company/organisation communicate the publication of its declaration of conformity with the Code? 72 Webseite 67 83 46 Bundesanzeiger 68 26 Social Media (Twitter, Facebook etc.) 17 43 18 Pressemitteilung 13 28 17 Aufnahme des Logos in Printmedien 14 22 Gesamt 16 Finanzwirtschaft persönliche Ansprache 13 22 Rest 12 Newsletter 5 24 Values in per cent 5 Total n = 139 Email-Signatur 2 11 Finance n = 92 Remaining n = 47 12 Weitere 12 13 5 keine Angaben 2 11 0 10 20 30 40 50 60 70 80 90 www.deutscher-nachhaltigkeitskodex.de @NHKodex 26
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