CLINGING TO THE PAST OCTOBER 2017 - Presented by: Brian Prentice - Oliver Wyman
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CLINGING TO THE PAST OCTOBER 2017 Presented by: Brian Prentice AVIATION, AEROSPACE & DEFENSE © Oliver Wyman
Oliver Wyman’s Aviation, Aerospace & Defense practice is the largest and most capable consulting team dedicated to the industry OUR EXPERIENCE OUR CLIENTS OUR APPROACH • 241 professionals across Europe We have worked with more than ¾ Data-driven: unbiased benchmarking and North America of the industry’s Fortune 500 and forecasting tools to establish • Deep aviation knowledge and companies, including: problems and identify solutions capabilities allow the practice to • All major US airlines Innovative: ideas that are deliver data-driven solutions and forward-thinking • Leading airlines, MROs, OEMs, and provide strategic, operational, and independent parts manufacturers in Actionable: results-oriented organizational advice the Americas, Europe, and Asia recommendations • Dominant aerospace and Collaborative: an emphasis on defense firms working with our clients, alongside executives, management, and support teams © Oliver Wyman © Oliver Wyman 1
1 Taking Care of Business
In recent years the airline industry has achieved record profits, with Asia Pacific, China and India (Asia Pacific) operators returning to sustained profitability. Global Commercial Air Transport Industry Net Profit by Year Billions of US $ Asia Rest of World $30 $20 Peak $10 $0 -$10 -$20 -$30 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016E 2017F Co Commercial aviation remains a fiercely competitive global market © Oliver Wyman Source: IATA 3
Three years of low oil prices have driven record industry profits and allowed operators to invest heavily in the passenger experience Crude Oil and Jet Fuel Spot Prices per Gallon by Year US $ Brent Crude WTI Crude Jet Fuel Cone of Uncertainty $4.0 $3.5 $3.0 $2.5 New gen narrowbody aircraft are $2.0 more profitable than current gen $1.5 New gen widebody aircraft are more profitable than current gen $1.0 $0.5 $0.0 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Operators have also adopted new, more expensive labor contracts, which may be a possible source of turbulence in the near future amid a changing economic landscape as the oil market begins to recover © Oliver Wyman Source: U.S. Energy Information Administration, Oliver Wyman Analysis 4
Nearly half of aircraft operator respondents in our MRO Survey are delaying retirements and nearly one third of respondents are reactivating aircraft they have pulled from long term storage Q: Are you delaying aircraft retirements?* Q: Have you pulled an aircraft out of storage and pressed it into service within the past 12 months? If so, why?* 71% 53% 30% 23% 13% 3% 3% 3% No Yes, due to lack of Yes, due to improved Yes, due to temporary No Yes, due to lack of Yes, due to improved Yes, due to temporary availability of new economics of older capacity opportunities availability of new economics of older capacity opportunities aircraft aircraft vs acquiring aircraft aircraft vs acquiring new aircraft new aircraft © Oliver Wyman Source: Oliver Wyman 2017 MRO Survey | *Responses filtered to aircraft operators 5
Over the past year, status changes to 3,792 aircraft have lead the global in-service fleet to experience a net growth of 828 aircraft, representing a 3.4% annual growth rate Year Over Year Changes to the Global Commercial Air Transport In-Service Fleet 2017 Global Commercial Air Transport MRO Market Forecast by Transaction Type by MRO Segment 3.4% $17.7B Airframe & Modifications 2,310 (1,482) Aircraft Additions Aircraft Removals 25,368 $29.6B 2017 In-Service Fleet Engine 24,540 2016 In-Service Fleet Storage for conversion into a freighter Transferred to a commercial operator $12.1B Component (5) 3 Transferred to a Completed freighter non-commercial operator conversion $12.8B (42) 30 Line Involved in an accident Unknown prior exclusion (34) 6 Formally retired Removed from storage (198) 630 Sent to storage New aircraft delivery (1,180) 1,641 Translating the changing fleet dynamics into MRO, the 2017 market is forecast to be $72.1B, with engine MRO continuing to be the driver of growth © Oliver Wyman Source: Flightglobal, Oliver Wyman Analysis 6
While the fleet continues to grow, and the industry is recording near historic net profits, uncertainties surrounding economic growth, interest rates, and oil could disrupt and hinder growth Global Commercial Air Transport Fleet Forecast Global Commercial Air Transport MRO Market Forecast by Year by Year Historical Fleet Forecast Fleet Historical MRO Forecast MRO Number of Billions of Aircraft Likely Case Alternate Scenarios Best/Worst Case Alternate Scenarios US $ Likely Case Alternate Scenarios Best/Worst Case Alternate Scenarios 41,000 $130 130 39,000 $120 120 37,000 $110 110 35,000 $100 100 33,000 31,000 $90 90 29,000 $80 80 27,000 $70 70 25,000 $60 60 23,000 21,000 50 $50 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2011 2012 2011 2012 2013 2013 2014 2014 2015 2015 2016 2016 2017 2017 2018 2018 2019 2019 2020 2020 2021 2021 2022 2022 2023 2023 2024 2024 2025 2026 2027 The commercial air transport fleet is forecast to increase by 10,133 aircraft over the next 10 years driving the $72.1B commercial air transport MRO market to go grow at an average annual rate of 3.7% per year, topping out at $103.8B in 2027 © Oliver Wyman Source: Oliver Wyman Global Commercial Air Transport Fleet & MRO Market Forecasts 7
The global fleet is forecast at an annual growth rate of 3.4%, while the MRO market is forecast to grow at an annual rate of 3.7% Global Commercial Air Transport Fleet Forecast Global Commercial Air Transport MRO Forecast by Aircraft Class by MRO Segment Number of Billions of Aircraft Narrowbody Widebody Regional Jet Turboprop US $ Airframe & Mods Engine Component Line 40,000 $110 3.0% 5.2% $100 35,000 3.4% 3.5% 3.7% -3.5% $90 3.8% -2.0% 2.3% 3.5% 30,000 -2.8% $80 -0.4% 3.5% -1.9% 4.0% 3.5% 25,000 -1.1% $70 4.0% 3.8% 4.6% $60 3.5% 20,000 4.5% 6.9% $50 4.9% 4.9% 3.0% 5.3% 15,000 $40 $30 10,000 $20 4.0% 1.4% 5,000 -1.0% $10 0 $0 2017 ’17–’22 2022 ’22–’27 2027 ’17–’27 2017 ’17–’22 2022 ’22–’27 2027 ’17–’27 CAGR CAGR CAGR CAGR CAGR CAGR Next gen narrowbody aircraft will dominate the global fleet growth, while expensive engine shop visits will drive the growth in the MRO market. © Oliver Wyman Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast 8
Asia Pacific is forecast to experience the fastest growth in the world at an average annual rate of 6.5%, reaching a fleet size of nearly 14,000 aircraft by 2027 Asia Pacific Commercial Air Transport Fleet Forecast Asia Pacific Commercial Air Transport MRO Forecast by Aircraft Class by MRO Segment Number of Billions of Aircraft Narrowbody Widebody Regional Jet Turboprop US $ Airframe & Mods Engine Component Line 16,000 $50 14,000 5.3% $40 -0.9% 7.6% 12,000 6.5% 4.3% 5.6% 1.7% 6.9% 10,000 7.8% 4.0% 6.4% $30 6.2% 4.4% 6.8% 4.4% 6.1% 8,000 8.6% 6.8% 6.4% 7.9% 4.7% 9.0% 7.8% $20 6,000 8.9% 7.9% 9.2% 6.8% 4,000 $10 2,000 6.8% 4.3% 1.7% 0 $0 2017 ’17–’22 2022 ’22–’27 2027 ’17–’27 2017 ’17–’22 2022 ’22–’27 2027 ’17–’27 CAGR CAGR CAGR CAGR CAGR CAGR Engines will be the main driver of growth in Asia Pacific with the overall MRO demand increasing from $21B in 2017 to over $41B by 2027, a 6.9% annual growth rate © Oliver Wyman Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast 9
2 Aircraft Technician Shortage
The Oliver Wyman 2017 MRO Survey found that 84% of respondents across the globe are experiencing labor challenges Percent of organizations using stop-gap strategies to temporarily address labor challenges: Q: What stop-gap strategies is your organization using to temporarily address labor challenges?* Overtime / internal productivity and efficiency strategies 74% Internal training to expand worker skill sets 71% 84% Certification programs to expand worker skill sets 29% External training to expand worker skill sets 24% Outsourcing 24% Hiring foreign workers 16% Job sharing 13% Other 8% Over the long term, reliance on large amounts of overtime is costly, can reduce overall productivity, and unsustainable © Oliver Wyman Source: Oliver Wyman 2017 MRO Survey 11
In the US, the commercial MRO workforce is comprised of approximately 86,000 maintenance technicians with a median age of 51, nearly 9 years older than the median age of the US labor force US Commercial MRO Maintenance Technician Workforce by Age Number of People Median Age of US Labor Force Median Age of US Commercial MRO Maintenance Technician Workforce US Commercial MRO Maintenance Technician Workforce 6,000 5,000 4,000 3,000 2,000 1,000 0 15 18 21 24 27 30 33 36 39 42 45 48 51 54 57 60 63 66 69 72 75 78 81 84 87 90 Where data is not as readily available, European airlines and MRO’s are reporting similar challenges while Asia Pacific is facing a different challenge with respect to Technicians © Oliver Wyman Source: A4A Members, Other US Airlines, US MROs, BLS, FAA, Oliver Wyman Analysis 12
In Asia Pacific, assuming the numbers of technicians are correct for today’s fleet and given the explosive growth in MRO demand and the time it takes for a mechanic to become proficient, investment in technicians is required Asia Pacific Commercial Air Transport Fleet Forecast Asia Pacific Commercial Air Transport MRO Forecast by Aircraft Class by MRO Segment Number of Billions of Aircraft US $ 16,000 $50 88% Time to become proficient? 14,000 $45 94% $40 12,000 $35 10,000 $30 8,000 $25 $20 6,000 $15 4,000 $10 2,000 $5 0 $0 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 There is reason to think that Asia Pacific may need substantially more technicians soon to prepare for fleet growth © Oliver Wyman Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast 13
One way to mitigate the impact of the tight labor market is to modernize training for new and existing technicians by using cutting-edge technology to deliver content that is personalized, relevant, and easier to retain • They do not offer a personalized learning experience for employees to directly Personalized L&D resources are apply to their specific roles ineffective at building long-term • The content is not easily digestible knowledge • Employees are expected to know more than ever before, but have less time to spend on L&D • By 2025, millennials will make up 75% of the workforce Millennials (and their learning styles) are • Millennials prefer non-traditional learning methods taking over • Millennials absorb information more effectively when they are presented in shorter bursts and delivered digitally • Developing innovative, effective material for employees requires a lot of time, money, and internal resources • A majority of organizations indicate their biggest challenge for L&D is ensuring Employers are struggling to develop that what is taught is actually utilized on the job relevant L&D content • The fastest-growing segment in HR tech spending is now the adoption of new employee learning systems • At most companies, the learning management system (LMS) is among the oldest and most challenging to use Training should be personalized, proficiency-based, and custom-tailored to employee needs to allow for technicians to focus on individual maintenance units rather than general knowledge that is irrelevant to job duties © Oliver Wyman 14
3 Moore Changes Required
The maintenance technician shortage will make performing maintenance at the right time, and as efficiently as possible more important than ever Q: Which of the following game changing technologies for the shop / hangar floor are you planning on implementing within the next 3 years? Drone / Robot Supported Maintenance Paperless Shops / Hangars Predictive Maintenance Smart Sensors (SansEC Sensing) Virtual Maintenance Training 18% 82% 77% 9% 32% More than three quarters of MRO Survey respondents plan on implementing paperless shops/hangars and predictive maintenance over the next three years – technologies aimed at increasing technician efficiency and productivity and maximizing aircraft availability © Oliver Wyman Source: Oliver Wyman 2017 MRO Survey 16
While respondents express interest in predictive maintenance, big data, and advanced analytics, there is limited evidence so far as to the benefits, largely due to the industry being plagued with major inefficiencies and a lack of innovation when it comes to information technology Q: Select the top three (3) problems facing your IT systems today: 2016 MRO Survey 2017 MRO Survey 62% 54% 46% 35% 35% 31% 23% 0% 0% Lack of Data Quality / Integrity Flexibility Cost Training / User Constrained by Old Regulatory Other There Are Functionality Adoption Technology Compliance No Problems Aircraft designed in 2017 are being maintained by systems designed decades ago and it’s starting to show © Oliver Wyman Source: Oliver Wyman 2016 MRO Survey, Oliver Wyman 2017 MRO Survey 17
Today, the rate of technological change is accelerating so fast that it has risen above the average rate at which our industry can adapt to change, preventing us from fully benefiting from all of the new technology that is coming along Adaptability to Technological Change Q: Indicate which new technologies your company is planning to deploy in the next three Astro Teller Illustrative Graphic (3) years? Rate of Change RFID 68% Wearable and/or 68% We are here Handheld Devices Industry’s ability to adapt Barcoding 40% to change Composite Repair 36% Technological Change Capabilities Time 28% New Repair Technology | 24% Additive Manufacturing | 20% Artificial Intelligence (Machine Learning) 20% Robotics | 12% Drone-Supported Maintenance This is evident by the fact that the new technologies planning on being deployed over the next 3 years are RFID and wearable and/or handheld devices such as tablets – technologies other industries adapted to several years ago © Oliver Wyman Source: Oliver Wyman 2017 MRO Survey 18
Most have recognized that they are behind the technology curve and plan to make significant changes to their IT systems over the next few years Q: Indicate which IT systems have a migration or major upgrade planned within the next three (3) years? 2016 MRO Survey 2017 MRO Survey 68% 55% 50% 50% 50% 41% 23% 23% 18% Engineering Planning Supply Chain Heavy Maintenance Line Maintenance Engine / Component Human Resource Technical Services Finance Shop Maintenance Management An ever aging IT infrastructure, competing for limited resources, needs to be given higher priority because not only is the fleet getting larger, it is becoming more technologically advanced - fast © Oliver Wyman Source: Oliver Wyman 2016 MRO Survey, Oliver Wyman 2017 MRO Survey 19
4 The Lean, Digitally Mean Airline Fleet of the Future Takes Shape
As the in-service fleet grows to over 35,000 by 2027, the rapid deployment of aircraft incorporating next generation technology will be the primary agent of change Global Commercial Air Transport Delivery Forecast Global Commercial Air Transport Fleet Forecast by Aircraft Vintage by Aircraft Vintage Number of Number of Aircraft 1970’s 1980’s 1990’s 2000’s 2010’s Aircraft 1970’s 1980’s 1990’s 2000’s 2010’s 2,500 40,000 35,000 2,000 30,000 25,000 1,500 20,000 1,000 15,000 10,000 500 5,000 0 0 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 Dealing with the technological shift in the fleet will be an enormous challenge as the new fleets will bring new complexity to the market and further change the skill requirements of the workforce maintaining the fleet © Oliver Wyman Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast 21
The Asia Pacific in-service fleet will grow from over 7,300 to nearly 14,000 by 2027, as the rapid deployment of aircraft incorporating next generation technology will be the primary agent of change in the region. Asia Pacific Commercial Air Transport Delivery Forecast Asia Pacific Commercial Air Transport Fleet Forecast by Aircraft Vintage by Aircraft Vintage Number of Number of Aircraft 1970’s 1980’s 1990’s 2000’s 2010’s Aircraft 1970’s 1980’s 1990’s 2000’s 2010’s 1,000 16,000 900 14,000 800 12,000 700 10,000 600 500 8,000 400 6,000 300 4,000 200 2,000 100 0 0 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 In 2017 only 7% of Asia Pacific’s fleet is composed of next generation aircraft. By 2026, the number of next generation aircraft in the region is forecast to outnumber the current generation fleet. © Oliver Wyman Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast 22
And, even though many have altered fleet plans to take advantage of current market conditions, the number of aircraft removed from the fleet is expected to reach historic levels over the next 10 years Global Commercial Air Transport Retirement Forecast Q: What tools do you use to manage the end-of-life? by Aircraft Vintage Number of Aircraft 1970’s 1980’s 1990’s 2000’s 2010’s 1,200 1,000 Microsoft Excel 68% 800 Cost Analysis 60% 600 Market Supply 33% 400 Analysis 200 Simulation-based 30% Models 0 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Approximately 40% of the in-service fleet is forecast to End of life planning needs to move into the digital age retire by 2027 to account of the complexity of aircraft with different retirement requirements © Oliver Wyman Source: Oliver Wyman Global Commercial Air Transport Fleet Forecast 23
It’s time to break free of antiquated thinking, processes, and systems holding us back from fully benefiting from new technologies. █ The industry has passed the peak of this current financial cycle. █ The aging of the mechanic workforce and rash of anticipated retirements could not come at a worse time for the industry. █ An ever aging IT infrastructure, competing for increasingly limited resources, needs to be given higher priority. █ The sheer number of retirements over the next 10 years will strain the processes and methods currently use to manage the end an aircraft’s useful life. End of life planning needs to move into the digital age.
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