RECALL INFORMATION FOR CANADIANS - Informal Consultation May 2021 Rev. 1 Multimodal and Road Safety Programs - RVIA
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RECALL INFORMATION
FOR CANADIANS
Informal Consultation
May 2021
Rev. 1
Multimodal and Road Safety Programs
Table of Contents
Overview ................................................................................................................................................. 3
Issue .................................................................................................................................................... 3
Basic Outline ....................................................................................................................................... 3
Background ......................................................................................................................................... 4
Benefits ............................................................................................................................................... 6
Proposed Requirements ......................................................................................................................... 7
Designation of Companies .................................................................................................................. 7
Companies designated under Level 1 ................................................................................................. 8
Companies designated under Level 2 ............................................................................................... 10
API ..................................................................................................................................................... 12
Implementation Period ..................................................................................................................... 13
Contacts ................................................................................................................................................ 13
Appendix ............................................................................................................................................... 14
Definitions ......................................................................................................................................... 14
Appendix 1 – Comparison of Proposed Requirements in Canada with the United States............... 14
Revision History ................................................................................................................................ 15
Rev. 1
2
OVERVIEW
Issue
Transport Canada wants feedback on updating regulations under the Motor Vehicle Safety Act
(MVSA) to improve Canadians’ access to safety recall information.
The proposed amendments to the Motor Vehicle Safety Regulations (MVSR), Motor Vehicle Tire
Safety Regulations (MVTSR), and Motor Vehicle Restraint Systems and Booster Seat Safety
Regulations (RSSR) would create new requirements to align them with section 10.3 of the MVSA.
The proposed amendments would require and standardise information about safety recalls that
companies make available online.
Basic Outline
This regulatory proposal would introduce requirements for designated companies1 to make
information available about safety recalls on vehicles and equipment2, as follows:
1. The proposal would create two levels of designated companies, with differing requirements.
2. Companies designated under Level 1 would be required to post specified information about
safety recalls on their website.
3. Companies designated under Level 2 would be required to have a free web-based service to
allow consumers to search for vehicle-specific safety recall information using their 17-digit
vehicle identification number (VIN).
4. In addition, companies designed under Level 2 would also be required to provide third-party
access to safety recall information through an application programing interface (API). This
would allow third party software developers to access and leverage information about
incomplete safety recalls on vehicles and allow for the searching of multiple vehicles at one
time. This information could be used by provincial governments, rideshare companies, fleet
customers and information providers to conduct automated searches that may quickly
identify vehicles with an unresolved safety recall.
Details of each of these components is elaborated in the Proposed Requirements section of this
document.
1
company as defined in the Motor Vehicle Safety Act
2
equipment as defined in the Motor Vehicle Safety Act (i.e. tires and restraint systems for children and disabled
people)
Rev. 1
3
Background
Under the MVSA, companies are required to notify current owners and prescribed persons of
potential safety defects or non-compliances with safety regulations. These are commonly referred to
as safety recalls. Currently, the regulations require companies to provide notices as soon as possible,
but no later than 60 days after notifying the Minister. This notification usually arrives by mail. This
can create a delay in the dissemination of information, and create an information gap in situations
where, for example, an owner has changed address and has not registered the change of address
with the company. There are also situations were vehicles with an open safety recall undergo a
transfer of ownership, leaving a new owner with no knowledge of a potential safety issue. This
means that some vehicles and vehicle equipment are still operating on Canadian roads with
unresolved safety issues. Depending on the issue, not having addressed a safety recall could lead to
avoidable property damage, injury or even death.
Transport Canada updated the MVSA to pave the way for improving Canadian’s access to safety
recall information for vehicles and equipment (tires and child car seats), with the main goal of
increasing recall awareness and completion. Analyses of recall completion rates show that, on
average, up to 25% of safety recalls go unrepaired. This means that a significant number of vehicles
and equipment in use on Canadian roads may present a public safety risk.
In 2014, Bill C-31, An Act to implement certain provisions of the budget tabled in Parliament on
February 11, 2014 and other measures, received Royal Assent. Among other changes, the Bill
created section 10.3 of the MVSA to make information available relating to notices of defect and
non-compliance. This section of Bill-C31 came into force in 20153. In 2018, section 10.3 was
amended under Bill S-2 to include equipment and to introduce a new authority to allow the Minister
of Transport to designate companies that need to make information available. The amended
authority under section 10.3 came in to force upon publication in March 2018. Safety recall is the
common term used to describe both notices of defect and notices of non-compliance.
Section 10.3 of the MVSA reads as follows:
Make information available
10.3 A company designated by the Minister that gives notice to the Minister in respect of a
vehicle or equipment shall, as provided for in the regulations, make information available for
the vehicle or equipment in respect of which the notice was given.
In fall 2020, the department conducted an informal consultation on the Let’s Talk Transportation
website, in which the department provided a high-level overview of its considerations. A background
document was included to help inform comments. While the department received limited feedback,
3
Prior to March 1, 2018, the text from s 10.3 read as follows: A company that gives notice to the Minister in
respect of a vehicle shall, as provided for in regulations, make information available for the vehicle in respect of
which the notice was given.
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4several industry associations indicated their interest in participating in further consultation. Please
see https://letstalktransportation.ca/mus for further details.
Based on an analysis of Canadian vehicle sales, and considering the proposal that is detailed in this
document, the department estimates that approximately 27 companies would be required to
provide a service to search for safety recalls using a vehicle identification number (VIN). Of these,
there are many that already provide a service that would meet most of the proposed requirements.
Only 3 of these companies do not currently provide any type of search service.
This regulatory proposal is in partial alignment with the National Highway Traffic Safety
Administration’s (NHTSA) requirements4. A full comparison of the proposed Canadian requirements
and the current U.S. requirements is provided in Appendix II.
4
49 CFR § 573.15 - Public availability of motor vehicle recall information.
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5Benefits
It is expected that these additional requirements would improve the access to and availability of
information, improve the completion rate of safety recalls and result in fewer losses from property
damage, injuries and death resulting from vehicle defects.
Although many companies already offer safety recall information on their websites, this regulatory
proposal seeks to standardize the availability and type of information. This is intended to facilitate
Canadians’ ability to find safety recall information. Especially important in the case of non-registered
products, like tires and some off-road vehicles, this proposal also provides an opportunity to better
distribute information to people who have changed addresses, or purchased a vehicle or vehicle
equipment second-hand, and where a company does not have personal contact information. This
regulatory proposal is designed to help increase awareness and access to safety recall information,
and encourage owners and prescribed persons to have the associated repairs made to affected
vehicle.
Safety recalls that are completed quickly can also save money for companies by reducing the
number of follow-up mailings that must be sent to consumers. There is also a reduction in liability
and reputational harm to companies that may be associated with operating a vehicle with an
unrepaired defect or non-compliance. In addition, vehicles operating on Canadian roads with
uncorrected safety defects can pose a risk to people inside and outside of the vehicle.
Allowing third party access to safety recall information through an application programming
interface (API) or similar technology will allow information to be accessed digitally, where it can be
used for several purposes. For example, tens of thousands of vehicles are imported to the United
States from Canada each year. Currently, the U.S. Government does not have a reliable way to verify
if an imported vehicle has an uncompleted safety recall. Being able to leverage this information
would allow the searching of a high-volume of VINs at one time. An API could also be leveraged by a
provincial authority to search for open safety recalls at the time of registration or license renewal.
Rideshare companies could leverage this information to monitor and ensure that all vehicles used
for their services are free from known safety defects. This element of the regulatory proposal seeks
to enable others to help deliver information about safety recalls.
Rev. 1
6PROPOSED REQUIREMENTS
Designation of Companies
Purpose
To describe/define how Transport Canada would designate a company under section 10.3 of the
Motor Vehicle Safety Act (MVSA).
Outline
Section 10.3 of the MVSA authorizes the Minister of Transport to designate companies that must
comply with the requirements. Two levels of designation are envisioned:
Level 1 -> Any company that manufactures, imports or distributes5 vehicles, except those
companies that meet the criteria for Level 2, and all companies that manufacture, import or
distribute equipment.
Level 2 -> Any company that manufactures, imports or distributes a total of 2500 or more
vehicles of the following prescribed classes per year
a. Passenger Car;
b. Three-wheeled Vehicle;
c. Multipurpose Passenger Vehicle (with a GVWR of 4536 kg or less);
d. Truck (with a GVWR of 4536 kg or less);
e. Motorcycle;
f. Restricted-use Vehicle;
g. Snowmobile.
A company designated under Level 1 that meets all of the requirements of Level 2 is not required to
meet Level 1 requirements. At its option, a company may meet the more stringent set of
requirements but those then become self-binding.
Transport Canada will formally advise each company that is so designated by the Minister of
Transport. The implementation period section provides a timeline within which the company must
become compliant.
5
Paragraph (b) of the definition of company in the Motor Vehicle Safety Act
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7Companies designated under Level 1
Purpose
To require companies to publish standardised safety recall information online.
Requirements
A company designated under Level 1 shall publish the following information relating to safety recalls
on their Canadian website, including:
1. A basic description of each safety recall (notice of defect or non-compliance), including:
a. The recall date;
b. the number, title or other identification that is assigned by the company to the
notice;
c. the motor vehicle safety recall number that is issued by the Department of
Transport;
d. a list of all vehicles or equipment affected by the notice, including (as applicable)
i. the make, model and model year for each affected vehicle; and
ii. the brand/make, models or model numbers, production date and any other
information necessary to identify the affected equipment;
e. a description of the defect or non-compliance;
f. a description of the safety risk to persons arising from the defect or non-compliance;
g. a statement that the defect or non-compliance could cause a crash, or if a crash isn't
likely, list information about the type of injury that could result from the defect or
non-compliance;
h. any precautions that may be taken to minimize the safety risk until the corrective
measures are implemented;
i. a description of the corrective measures to be taken in respect of the defect or non-
compliance and how they are to be implemented; and
j. a statement that the parts and facilities to correct the defect or non-compliance are
available, or if they are not available, the earliest date that the parts and facilities to
correct the defect or non-compliance are expected to be available.
2. Who to contact if a person has a safety recall-related question. This should be a
company/dealer contact and not refer consumers to Transport Canada.
3. Where a person can report what they believe is a safety issue with their vehicle or
equipment.
4. How a person may contact the company to inform of a transfer of ownership or provide a
change of address for the purpose of safety recall notifications.
5. A link to the information above (items 1 through 4) shall be provided from the company’s
Canadian web page.
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86. Information relating to each safety recall shall be published no later than 10 days after giving
notice to the Minister of Transport, and updated within 7 days of any change.
7. The information relating to each safety recall shall be made available for a minimum of 15
years from the recall date for vehicles, and 5 years for equipment.
8. Provide a statement of limitations for the recall data, including a date before which
information is not available.
9. All information shall be made available in both official languages.
10. Access to this information shall be provided at no cost to users.
11. A user shall not be required to register or provide any personal information to gain access to
this information.
12. The web page(s) with safety recall information shall not include sales or marketing
messages.
13. The company shall provide the Department of Transport with the web address (URL) for the
link and the web page where the information is located within 5 business days of publishing,
and within 5 business days where there is any change to the address(es).
Rev. 1
9Companies designated under Level 2
Purpose
To require companies to make standardised safety recall information available online that is specific
to each vehicle identification number (VIN).
Requirements
The company shall provide access to the following information relating to safety recalls from their
Canadian website, including:
1. A company designated by the Minister under Level 2 shall provide a free web-based service to
search for safety recalls by vehicle identification number (VIN).
2. For each safety recall issued, the search results shall provide the following:
a. from the VIN, provide the vehicle make, model and year; or if the VIN is not recognized
by the company
i. Provide a statement that the VIN is invalid or not recognized; and
ii. Provide contact information for where a person could get further information;
b. the recall date;
c. the number, title or other identification that is assigned by the company to the notice;
d. the motor vehicle safety recall number that is issued by the Department of Transport;
e. a description of the defect or non-compliance;
f. a description of the safety risk to persons arising from the defect or non-compliance;
g. a statement that the defect or non-compliance could cause a crash, or if a crash isn't
likely, list information about the type of injury that could result from the defect or non-
compliance;
h. any precautions that may be taken to minimize the safety risk until the corrective
measures are implemented;
i. a description of the corrective measures to be taken in respect of the defect or non-
compliance and how they are to be implemented; and a
j. a statement that the parts and facilities to correct the defect or non-compliance are
available, or if they are not available, the earliest date that the parts and facilities to
correct the defect or non-compliance are expected to be available.
3. For each safety recall where repairs have been completed, the following information shall be
provided in place of the information in 2(f) through (j)
a. the date when the repairs were completed.
4. For each VIN that is recognized, but safety recalls are not populated in the data (historical
recalls), provide contact information for where a person could get further information about
safety recalls.
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105. Information relating to each safety recall shall be made available as soon as possible, but no
later than 30 days after giving notice to the Minister of Transport, and updated within 7 days of
any change.
6. Information relating to each safety recall shall be made available for a minimum of 15 years
from the recall date.
7. Information relating to safety recalls where corrective measures have not yet been implemented
shall appear before any other search results (ex. non-safety campaigns, completed recalls).
8. Who to contact if a person has a safety recall-related question. This should be a company/dealer
contact and not refer consumers to Transport Canada.
9. Where a person can report what they believe is a safety issue with their vehicle;
10. How a person may contact the company to inform of a transfer of ownership or provide a
change of address for the purpose of safety recall notifications.
11. A link to the information above shall be provided from the company’s Canadian web page;
12. Provide a statement of limitations for the recall data, including a date before which information
is not available.
13. All information shall be made available in both official languages.
14. Access to this information shall be provided at no cost to users.
15. A user shall not be required to register or provide any personal information to gain access to this
information.
16. The service shall not include sales or marketing messages on any page associated with entering
the VIN or where the results are displayed.
17. The company shall provide the Department of Transport with the web address (URL) for the link
to the search service within 5 business days of publishing, and within 5 business days where
there is any change to the address(es).
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11API
Purpose
To allow access to safety recall information on an individual VIN level through an internet API.
Requirements
1. The company shall host and provide access to an API which allows access to information about
open safety recalls, to be specified in a technical specification document, including the following:
a. VIN;
b. Confirmation of vehicle make/model/year;
c. Each open safety recall (including the date, a description, safety risk and corrective
measures);
d. The availability of the parts and facilities to correct the defect or non-compliance for
each open safety recall; and
e. The date that the information was last updated.
2. A null response will provide the following:
a. A confirmation that the VIN is valid and there are no outstanding safety recalls; or
b. A response that the VIN number provided is not valid/correct.
3. Results shall be provided in a common format, to be specified in a technical specification
document.
4. The information shall be made available in both official languages.
5. The VIN shall be the only data element that is required (or capable of being used) to conduct the
query.
6. The company may provide a registration system to track users and API calls.
7. The company shall not use any of the information gathered through registration for a purpose
other than communicating to the user about the API service.
8. The company may limit the number and frequency of calls to the API from a specific user, on an
advised basis.
9. Directions on how to interface with the API shall be made available by the company (either
publicly on the company’s Canadian website or to users upon registration).
10. Access to the API shall be provided at no cost to users.
11. Information in the dataset shall be updated at the same interval as data on the website (look-up
service).
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12Implementation Period
The following requirements assume the regulation to be in effect at time of designation.
Level 1: A company shall come in to compliance with these requirements within 90 days.
Level 2: A company shall come in to compliance with these requirements within 180 days.
API: A company shall come in to compliance with these requirements within 1 year.
CONTACTS
Kyle Hendershot
Senior Regulatory Development Engineer, Multi-Modal and Road Safety Programs
Transport Canada / Government of Canada
kyle.hendershot@tc.gc.ca / Tel: 613-998-1940 / TTY: 1-888-675-6863
Jeremy Hamilton
Head, Recalls, Multi-Modal and Road Safety Programs
Transport Canada / Government of Canada
jeremy.hamilton@tc.gc.ca / Tel. : 1-800-333-0510 x4316 / TTY : 1-888-675-6863
Louis-Philippe Lussier
Chief, Defect Investigations and Recalls, Multi-Modal and Road Safety Programs
Transport Canada / Government of Canada
louis-philippe.lussier@tc.gc.ca / Direct Line: 819-420-4330 / Toll Free: 1-800-333-0510 Extension
4330 / TTS: 613-990-4500
Rev. 1
13APPENDIX
Definitions
Canadian web page – The web page that is intended as a main landing point for products intended
for the Canadian market.
Canadian website – The website for a company, or brand, for products that are intended for the
Canadian market.
Safety recall – The common term used to describe a notice of defect or notice of non-compliance
that is issued in accordance with section 10 or 10.1 of the Motor Vehicle Safety Act.
Appendix 1 – Comparison of Proposed Requirements
in Canada with the United States
Please see attached pages A1-1 to A1-6.
Rev. 1
14Revision History
Original version – 2021/04/30
Rev. 1 – 2021/05/03
Pg. 3 - inserted footnotes
Pg. 7 - revised description of Level 1 and inserted footnotes
Original Text:
Level 1 -> Any company that manufactures, imports or distributes less than 2500
vehicles per year, and all companies that manufacture, import or distribute equipment.
Rev. 1
15Appendix 1 - Recall Information for Canadians
Canadian Proposal U.S. Equivalent Rationale
Level 1
Access to recall information should be
All requirements Canada-unique made available by all companies that
have an internet presence
Level 2 Designation
Any company that manufactures, imports or distributes a total of 2500
or more vehicles of the following prescribed classes per year:
Aligned. Similar companies will be
a. Passenger Car;
Similar data as 573.15 (a) regulated, however populations
b. Three-wheeled Vehicle;
adjusted.
c. Multipurpose Passenger Vehicle (with a GVWR of 4536 kg or less);
d. Truck (with a GVWR of 4536 kg or less);
e. Motorcycle;
f. Restricted-use Vehicle; These prescribed vehicle classes are
Canada-unique requirement
g. Snowmobile. regulated by the CPSC, not the NHTSA
Level 2
The company shall, provide access to the following information relating
Included in 573.15 (a) Aligned
to recalls from their Canadian website , including:
573.15 (a) General—Manufacturers that have manufactured for sale,
sold, offered for sale, introduced or delivered for introduction in
interstate commerce, or imported into the United States 25,000 or
more light vehicles or 5,000 or more motorcycles in the current
1. A company designated by the Minister under Level 2 shall provide calendar year or the prior calendar year shall make motor vehicle
a free web-based service to search for safety recalls by vehicle safety recall information applicable to the vehicles they manufactured Aligned
identification number (VIN). available to the public on the Internet. The information shall be in a
format that is searchable by vehicle make and model and vehicle
identification number (VIN), that preserves consumer privacy, and that
includes information about each recall that has not been completed for
each vehicle.
A1-1Appendix 1 - Recall Information for Canadians
Canadian Proposal U.S. Equivalent Rationale
2. For each safety recall issued, the search results shall provide the
following:
a. from the VIN, provide the vehicle make, model and year; or if the
Canada-unique requirement
VIN is not recognized by the company This confirmation will help a user to
i. Provide a statement that the VIN is invalid or know if the search was conducted on
Canada-unique requirement
not recognized; and the correct vehicle, or if there was an
ii. Provide contact information for where a person error in the information entered.
Canada-unique requirement
could get further information;
b. The recall date; Aligned
c. the number, title or other identification that is assigned by the
Aligned
company to the notice; 573.15 (b)(8) Where the search results in identification of a recall that
d. the motor vehicle safety recall number that is issued by the has not been completed, state the recall campaign number NHTSA
Aligned
Department of Transport; assigned to the matter; state the date the defect or noncompliance
e. a description of the defect or non-compliance; was reported pursuant to Part 573; provide a brief description of the Aligned
f. a description of the safety risk to persons arising from the defect safety defect or noncompliance, including the risk to safety, identified
Aligned
or non-compliance; in the manufacturer's information report or owner notification letter
g. a statement that the defect or non-compliance could cause a filed pursuant to this part; and describe the remedy program;
This is similar, as it relates to the safety
crash, or if a crash isn't likely, list information about the type of injury
risk
that could result from the defect or non-compliance;
This is information that is required in
h. any precautions that may be taken to minimize the safety risk
Canada-unique requirement the notifications required under
until the corrective measures are implemented;
s.15/15.01 of the MVSR
i. a description of the corrective measures to be taken in respect of
the defect or non-compliance and how they are to be implemented; 573.15 (b)(8) Aligned
and
This is an extension of 573.12(b)(6) and
j. a statement that the parts and facilities to correct the defect or 573.15 (b)(6) For vehicles that have been identified as covered by a
of the information required by MVSA
non-compliance are available, or if they are not available, the earliest safety recall, but for which the recall remedy is not yet available, state
10.4 in the letter to current owners. It
date that the parts and facilities to correct the defect or non- that the vehicle is covered by the safety recall and that the remedy is
may also help a company to manage
compliance are expected to be available. not yet available;
customer expectation.
A1-2Appendix 1 - Recall Information for Canadians
Canadian Proposal U.S. Equivalent Rationale
3. For each safety recall where repairs have been completed, the
following information shall be provided in place of the information in
2(f) through (j)
This requirement may help to reassure
consumers and to provide information
that safety recalls have been
a. the date when the repairs were completed. Canada-unique requirement
completed. It may also reduce the
burden on the company and its dealers
by reducing the number of inquiries.
4. For each VIN that is recognized, but safety recalls are not 573.15 (b)(11) Instruct the user to contact the manufacturer if the user Aligned - this is similar to the
populated in the data (historical recalls), provide contact information has questions or wishes to question the accuracy of any information, information required under 573.15
for where a person could get further information about safety recalls. and provide a hyperlink or other contact information for doing so; (b)(11)
Owner notification under s.10/10.1 is
required no later than 60 days after
providing notice to the Minister. This
means that the VIN number of each
573.15 (b)(4) Allow users to search a vehicle's recall remedy status, and unit impacted by the recall should be
report that a recall has not been completed on that vehicle, as soon as available well before this time, to allow
possible and no later than the date when the manufacturer includes for current owner name and address
5. Information relating to each safety recall shall be made available
that vehicle on its list compiled for purposes of 49 CFR 573.8(a); identification and mailing of notices.
as soon as possible, but no later than 30 days after giving notice to the
Transport Canada believes that 30 days
Minister of Transport, and updated within 7 days of any change.
is a reasonable period within which to
identify the affected VINs and post
information.
573.15 (b)(7) Be updated at least once every seven (7) calendar days.
The date of the last update must display on both the page for entering
Aligned
the make, model, and VIN to search for recall completion information
and the results page;
573.15 (b)(9) At a minimum, include recall completion information for
6. Information relating to each safety recall shall be made available each vehicle covered by any safety recall for which the owner
Aligned
for a minimum of 15 years from the recall date. notification campaign started at any time within the previous fifteen
(15) calendar years;
A1-3Appendix 1 - Recall Information for Canadians
Canadian Proposal U.S. Equivalent Rationale
7. Information relating to safety recalls where corrective measures 573.15 (b)(5) Ensure safety recalls subject to paragraph (b)(4) of this
have not yet been implemented shall appear before any other search section are conspicuously placed first, before any other information Aligned
results (ex. non-safety campaigns, completed recalls). that is displayed;
8. Who to contact if a person has a safety recall-related question. 573.15 (b)(11) Instruct the user to contact the manufacturer if the user
This should be a company/dealer contact and not refer consumers to has questions or wishes to question the accuracy of any information, Aligned
Transport Canada. and provide a hyperlink or other contact information for doing so;
This may help a company to identify
9. Where a person can report what they believe is a safety issue with field performance issues that may
Canada-unique requirement
their vehicle or equipment. assist in the identification of latent
defects
This requirement may provide benefit
10. How a person may contact the company to inform of a transfer
to a company by ensuring internal
of ownership or provide a change of address for the purpose of safety Canada-unique requirement
records are updated with current
recall notifications.
owner name and address information
11. A link to the information above shall be provided from the 573.15 (b)(2) Have a hyperlink (Internet link) to it conspicuously placed
Aligned
company’s Canadian web page. on the manufacturer's main United States' Web page;
573.15 (b)(10) State the earliest date for which recall completion
12. Provide a statement of limitations for the recall data, including a information is available, either on the search page or on the results
Aligned
date before which information is not available. page, and provide information for all owner notification campaigns
after that date;
In Canada, all information must be
13. All information shall be made available in both official languages. Canada-unique requirement made available in both official
languages
14. Access to this information shall be provided at no cost to users. 573.15 (b)(1) Be free of charge and not require users to register or
15. A user shall not be required to register or provide any personal submit information, other than a make, model, and a VIN, in order to Aligned
information to gain access to this information. obtain information on recalls;
16. The service shall not include sales or marketing messages on any 573.15 (b)(3) Not include sales or marketing messages with the page
page associated with entering the VIN or where the results are for entering a make, model, and VIN, or with the page where the Aligned
displayed. results are displayed;
17. The company shall provide the Department of Transport with the
This is an administrative requirement
web address (URL) for the link to the search service within 5 business
Canada-unique requirement so that Transport Canada can
days of publishing, and within 5 business days where there is any
create/provide public links
change to the address(es).
A1-4Appendix 1 - Recall Information for Canadians
Canadian Proposal U.S. Equivalent Rationale
API
573.15 (b)(12) Ensure, through adherence with technical specifications
that NHTSA makes available through a secure area of its Web site
Differently from the U.S., Transport
1. The company shall host and provide access to an API which allows http://www.safercar.gov/Vehicle+Manufacturers/RecallsPortal, the
Canada intends this service to be public
access to information about open safety recalls , to be specified in a secure electronic transfer of the recall information and data required
or semi-private rather than only
technical specification document, including the following: to be made publicly available by this section, to NHTSA for its use in
accessible by the department.
displaying that information and data on its Web sites or other public
portals.
a. VIN;
b. Confirmation of vehicle make/model/year;
c. Each open safety recall (including the date, a description, safety
The elements from the NHTSA "Recall lookup by VIN - API Technical The intent is to align with U.S.
risk and corrective measures);
Specification" requirements.
d. The availability of the parts and facilities to correct the defect or
non-compliance for each open safety recall;
e. The date that the information was last updated.
2. A null response will provide the following:
a. A confirmation that the VIN is valid and there are no outstanding
safety recalls; or The intent is to align with U.S.
requirements.
b. A response that the VIN number provided is not valid/correct.
The intent is to align with U.S.
requirements.
3. Results shall be provided in a common format, to be specified in a Similar to the NHTSA "Recall lookup by VIN - API Technical
Transport Canada intends to use a
technical specification document . Specification"
policy document (Similar to U.S.) to
allow for modifications in the future, as
necessary.
In Canada, all information must be
4. The information shall be made available in both official languages. made available in both official
languages
5. The VIN shall be the only data element that is required (or capable The intent is to align with U.S.
of being used) to conduct the query. requirements.
A1-5Appendix 1 - Recall Information for Canadians
Canadian Proposal U.S. Equivalent Rationale
6. The company may provide a registration system to track users and
API calls.
7. The company shall not use any of the information gathered
through registration for a purpose other than communicating to the
user about the API service.
As the public/semi-private nature of
8. The company may limit the number and frequency of calls to the
the lookup are different from the U.S.,
API from a specific user, on an advised basis.
additional requirements must be
9. Directions on how to interface with the API shall be made
established.
available by the company (either publicly on the company’s Canadian
website or to users upon registration).
10. Access to the API shall be provided at no cost to users.
11. Information in the dataset shall be updated at the same interval as
data on the website (look-up service).
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