SUMMARY - Rapport annuel 2017
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SUMMARY OF THE 137TH CORPORATE FINANCIAL YEAR 2 Chairman’s Statement 4 Editorial 6 2017 highlights 10 CFE in figures 12 Strategy 16 Board of Directors 18 Social responsibility 24 Innovation 28 Environmental responsability 30 Holding and non-transferred activities 34 Operational chart 36 Dredging, Environment, Offshore and Infra 40 Dredging 46 Dredging-Plus 54 DEME Concessions 56 Contracting 62 Construction 68 Multitechnics 70 Rail Infra & Utility Networks 72 Real Estate Development 1 Annual report 2017
Ongoing successful development CHAIRMAN’S STATEMENT Having assumed the chairmanship of CFE in mid-2016, I The Contracting division made substantial progress. finished the group’s first full financial year in 2017. Not only Its figures for 2017 were up to expectations, and we am I not disappointed, I am actually very satisfied with the are convinced that this division still holds plenty of development of each of CFE’s divisions. opportunities for growth. In an economic climate perhaps rather less buoyant than it When the Ackermans & van Haaren group acquired a was before - a passing phase, I am sure - DEME managed majority shareholding in the CFE group in 2013, many to hold its own remarkably well thanks to the installation believed that we were only interested in DEME and that the of offshore wind farms, as well as to the dynamism of the other activities, Contracting and Real Estate Development, teams. The substantial investments that we carried out, will would be neglected. Those people do not know us! The allow us to remain very competitive in the future. recent acquisition of the Van Laere group is proof - if that was still needed - of Ackermans & van Haaren’s attachment For Real Estate Development, 2017 was an exceptionally to CFE, as it strengthened CFE’s position in Contracting. positive year. BPI, which took on a new visual identity, confirms its position as one of the leading property Our ambition is to keep improving the operational developers in Belgium, Luxembourg and Poland. The excellence of every one of the companies in which we are investors were not wrong, and responded favourably to calls active. The work done by the managing directors and for corporate funding on the financial market. their teams was shown to pay off in 2017. I am sure it will continue to pay off in the years to come. 2 Annual report 2017
The CFE group: riding on the crest of a wave! CFE ended 2017 with a net result after tax The trend observed in 2017 also bears out the of € 180.4 million, which is more than in logic of our organization: while the results Editorial 2016. The past year thus clearly confirms the upturn realized by the CFE group. of Dredging remained stable, Contracting and Real Estate Development reported a considerably better performance. The This positive result can be seen across the synergies that we will continue to develop three divisions. Not only DEME reported between the divisions will further consolidate results in line with the particularly excellent our economic model. That will become performance of 2016, the Contracting and evident very soon. Real Estate Development divisions also confirmed the favourable outlook at the The group should take another step forward beginning of the year. When we also look in 2018, given the quality of the orders that at the all-time high order book (with in have been won, in particular by DEME, which particular a more than € 350 million increase today can rely on the most efficient fleet in compared with the previous year for the the dredging industry and related services. Contracting division), we see that the CFE This leap forward will become a reality group is evidently on the right track. for the Contracting division in particular, which was joined by the Van Laere group in December. The arrival of this new member will substantially strengthen the construction business in Belgium and will enable the 4 Annual report 2017
RENAUD BENTÉGEAT PIET DEJONGHE MANAGING DIRECTOR MANAGING DIRECTOR extended group to take on the future We can all be proud of CFE’s performance in challenges more effectively. 2017, for it is the exceptional commitment of the entire workforce of the group that made After this year’s excellent performance, the it possible to achieve those results and that Real Estate Development division is well is still our greatest asset for the continuation placed to progressively become a major real and success of our future development. estate player in Belgium, Luxembourg and Poland. To this end, we must in 2018 continue the current programmes and further strengthen the development capabilities. The holding and non-transferred activities, which remain in CFE SA, underwent thoroughgoing reorganizations in 2016, particularly the international and civil engineering activities. Those reorganizations permitted in 2017 the continuation and, in some cases, the completion of contracts that were concluded several years ago and of which the results could have constituted a risk factor for the company. 5 Annual report 2017
2017 Highlights 01 02 03 BPI sold its stakes in the project DIMCO won, in joint venture, the contract development companies of the for the construction of the RijnlandRoute, ‘Oosteroever’ site in Ostend to the Versluys the new road link between Katwijk and Group. Leiden, which is intended to make the area more easily accessible, improve traffic flow, BPI Luxembourg SA, IMMOBEL SA, and and stimulate economic growth. BESIX RED SA finally sold the shares of the company PEF KONS INVESTMENT SA to AXA IM – Real Assets on behalf of AXA Belgium. GeoSea, the marine offshore engineering subsidiary of the DEME group, will design, build and install 71 wind turbine foundations for the Hohe See offshore wind farm in the German North Sea, for which GeoSea is the EPCI partner of Siemens. This partnership enables Siemens to provide offshore wind turbines including foundations to EnBW. 6 Annual report 2017
04 05 06 CLE began construction work on the BPC won the first contract for the modern residence ‘Fuussbann’ in construction of a building and hotel for Differdange, with spacious apartments, the China Belgium Technology Center in retail outlets, and a supermarket. the science park of Louvain-la-Neuve, the first Chinese incubator in Western DEME officially launched ‘Minerva’ in the Amart started up a new phase of the Europe. This first Chinese incubator port of Zeebrugge. This 3,500 m³ hopper residential project ‘Les Hauts Prés’ in complex will become an Intelligence dredger is the first dual fuel dredger in Uccle for the property developers BPI and Valley for Chinese businesses. The works the world able to run entirely on liquefied Belgian Land. are expected to last eight years. The natural gas (LNG). This vessel has a Green China Belgium Technology Center will Passport and a Clean Design certificate, eventually comprise five incubators for and meets the strictest international high-tech Chinese companies specializing emission standards. in biotechnology, nanotechnology, IT and The boards of directors of Ackermans telecommunication, optoelectronics, and & van Haaren and CFE examined the sustainable development. possibility of bringing together the activities of the Van Laere group and of CFE Contracting under CFE. The Van Laere group, a leading general contractor in Belgium, is 100% owned by Ackermans & van Haaren. The main entities of the Van Laere group are Algemene Aannemingen Van Laere NV, Groupe Thiran SA and Arthur Vandendorpe NV. CFE Polska signed several contracts for international customers, such as the construction of the residential project Riverview in Gdansk for VASTINT, the real estate division of the IKEA group, and the extension of the Platan shopping centre for ROCKCASTLE. 7 Annual report 2017
2017 highlights 07 09 10 The joint venture Sassevaart will build GeoSea signed an agreement with Moray the New Terneuzen Lock. The Belgo- East for the design, supply, construction Dutch joint venture Sassevaart consists and installation of around 100 wind turbine of construction firms such as Van foundations and three offshore substation Laere, and includes two subsidiaries of platform foundations, and for the DEME, namely the dredging company transport and installation of three offshore Dredging International, and DIMCO, substation platforms. The agreement is which specializes in civil and hydraulic subject to financial close which is expected engineering structures. The joint venture in the second half of 2018. Moray Offshore will design, build and maintain the New Windfarm East is a joint venture between Lock for a two-year period. It will be put EDP Renewables (77%) and ENGIE (23%). up in the present Terneuzen lock complex, between Westsluis and Oostsluis. It will be 427 metres high, 55 metres wide, and GeoSea signed an agreement with 16 metres deep. Work is due to start at the DONG Energy and Siemens to acquire end of 2017 and will take about five years. full ownership of A2SEA. A2SEA will The first ship is expected to pass through it continue to operate from Denmark for the in 2022. The New Lock will improve access maintenance and installation of offshore to the ports of Ghent and Terneuzen, and wind turbines. will facilitate maritime shipping between the Netherlands, Belgium and France. It will also give a fresh boost to the economy of Zeeland Flanders and the Flemish Region. CLE began construction work on the residential project ‘Domaine de l’Europe - Kiem’ on the Kirchberg plateau in Luxembourg for the property developer BPI. 8 Annual report 2017
11 GeoSea announced the acquisition 12 CFE Contracting acquired full ownership After changing its company name into of a majority shareholding (72.5%) in of the company Aannemingen Van Laere BPI Real Estate Belgium for a better G-tec. This company, based in Milmort NV for the price of € 18.4 million. This description of its activity, BPI launched a in the Liège area (Belgium), specializes acquisition had been approved beforehand new website and strengthened its image. in offshore geotechnical and geological by the boards of directors of CFE and CFE This came with a new logo in new colours exploration, marine geophysical and Contracting after having been submitted expressing the dynamism of this company, environmental surveys, and deep-sea to the committee of independent which is one of the leaders on the Belgian, marine engineering services. The remaining directors. The Van Laere group will Luxembourg and Polish property markets. shares are held by SRIW (Société Régionale continue to operate under its own trade BPI successfully launched the first bond d’Investissement de Wallonie). names. Its activities will complement issue in its history. The private placement those of the other Belgian construction was subscribed on the first day up to the companies of CFE Contracting. The CEO desired maximum amount of € 30 million. of the Van Laere group, Manu Coppens, The bonds have a five-year maturity and joined the executive committee of CFE pay an annual coupon rate of 3.75%. Contracting. GeoSea signed a partnership agreement CFE Contracting acquired the company with CSBC Corporation to develop SA José Coghe-Werbrouck. This company, offshore wind energy in Taiwan. The established in 1966 and headquartered Taiwan government outlined an ambitious in Hooglede, has a plant in Péruwelz and programme to reduce the island’s specializes in railway works. Its strength lies dependence on fossil and nuclear energy, in the skill of its highly qualified workforce and instead to tap its vast resources of and in an extensive array of machinery. offshore wind power. A target of at least Coghe recently invested in a state-of-the- 3 GW offshore wind power capacity to art Tracklayer machine to replace railway be installed in the strait of Taiwan has switches, enabling it to fit prefabricated been set for 2025. GeoSea and CSBC will switches with concrete sleepers in one together set up a Taiwanese joint venture whole unit. for the transport and installation of the necessary foundations and wind turbines for those wind farms. 9 Annual report 2017
CFE in figures In 2017, CFE Contracting presented Practice Awards for the first time. The project 3,066 19.6 % Revenue Increase of DEME’s revenue by « Erasmus Gardens » in Brussels won the « Best million € Sustainable Real Estate Project » award in Belgium. 10 Annual report 2017
8 689 180.4 Employees Net income part of the group million € 4,851 The operating income (EBIT) ENGEMA Order book increased Caténaires and 249.4 0 by 10% to VMA Nizet achieve million € million € lost-time accidents in 2017. The order book of CFE Contracting 44.6 % increased by which is explained by the incorporation of the group Van Laere. 11 Annual report 2017
Strategy DEME will remain focused, will pioneer and innovate, and continue to look to the future. A strategy staking on a winning combination of collaboration, operational excellence and innovation 2017 was a good year, but there is still plenty of room for improvement. To ensure continued and profitable growth, the strategy of the CFE group will therefore focus in 2018 more than ever on three important levers: retention and intensification of synergies and partnerships within the group, operational excellence, which is essential to achieve our goals, and innovation, which involves thinking about tomorrow’s world. Valuable synergies between divisions… This year we have seen growing synergies Those synergies have proved beneficial and partnerships between subsidiaries of the in many respects. For instance, the same division as well as between the three continuation of civil engineering activities, independent divisions of the CFE group, which were transferred to DEME, created notably between DEME with its dredging and employment and solid skills within the marine and environmental civil engineering group as a source of numerous successes activities, BPI with all its real estate internationally and in the Benelux area. development activities, and CFE Contracting Collaboration between Real Estate with its construction, multitechnics and rail Development and Construction resulted activities in the Benelux area, Poland and in highly effective technical solutions for Tunisia. the benefit of property developer and contractor alike. This collaboration confirms - if that was still necessary - that we have complementary skills for the future within the group. Artist impression of the project ‘Entrée en Ville’ at Differdange, a mixed-used project of 25,000 m². 12 Annual report 2017
… and between teams of make known what each of the entities’ competences are throughout CFE, so that the same division priority is given to internal solutions within the group. This collaboration is also essential between Within the Contracting division, the sharing different teams of the same division, and of knowledge and skills is already made brings added value to each entity. 2017 possible by the creation of three clusters, proved the relevance of those partnerships, each covering all the activities of a particular which will be intensified at all levels in segment: electricity, HVAC and rail. Very 2018 and in the coming years. How? By interesting synergies and complementarities sharing knowledge and experience beyond are also systematically being investigated More and more productive the confines of each entity, working between the entities of the Construction synergies within the together on projects that call for different segment. HVAC cluster and, more skills, prioritizing the use of the group’s generally, within the own competences, sharing opportunities Contracting division. according to the geographical location, or by Operational excellence: transferring activities between entities. essential for profitable This willingness to work together not only involves the management of the entities, but growth also calls for the deployment of the group’s communication and human resources Growth requires a carefully considered departments to ensure that knowledge approach. There lies the essence of our is shared in the best possible way and to pursuit of operational excellence. The 13 Annual report 2017
Strategy The potential of new technologies such as BIM is really tremendous - AMS De Boogkeers - Antwerp. construction entities of the group took ‘Scheldt River’. The delivery marked a major an important step in 2017 with the milestone in the dredging industry, as these implementation of Lean management. But are the first dredgers in the world to operate that is just a start. The lean approach now on LNG. has to be systematically put into practice In addition, the DRIVE programme covers on the building projects, as well as in the a wide range of operational improvements other segments and in the offices, in order during all project phases. The Opportunity to facilitate and simplify the different & Risk Management system was further management processes. refined based on the 2016 insights and lessons learnt. This has resulted in an Innovation: enormous improved, and deeply embedded, risk-aware entrepreneurship by all stakeholders in the potential! DEME entities. The entities active in special techniques are also Continuous improvement also calls for an innovative approach. The potential of What will tomorrow’s particulary attentive to the sustainable aspect of new technologies such as BIM, 3D printing, construction industry robotics and prefab is really tremendous. HVAC installations. Special emphasis will be on the application look like? of BIM technology, which will allow us to play a central role in the process of digital Innovation means thinking about how construction. We are convinced that this tomorrow’s world will evolve. This reflection approach will not only be conducive to the is obviously crucial in the area of real estate, CFE group’s growth, but will also hold many where projects only begin to take concrete benefits for our customers. shape for investors four or five years later. More than ever, we will focus in 2018 more As a company with a maritime heritage extensively on what form tomorrow’s homes, of more than 140 years, DEME has always offices and shopping centres will take, as well been a pioneer in innovation and new as on mobility, which is in full development technologies. Last year’s highlights include and affects all infrastructures. the addition of two pioneering dual-fuel hoppers to the dredging fleet, ‘Minerva’ and 14 Annual report 2017
A state-of-the-art machine to replace railway Environment and highly skilled workforce and full access to the markets offered by our reference shareholder switches. renewable energies: to all its entities. advanced solutions The CFE group also acquired the company Coghe, attesting to its ambition to Global developments are fundamentally strengthen its activity in the rail segment. changing our markets. But DEME is not This acquisition is an investment that is all standing still. We are continually looking the more important for the future since forward and currently we are focusing on a it will give us the benefit of a substantial series of initiatives with the goal to develop increase of top-quality equipment. breakthrough innovative solutions, tackling Finally, it should be mentioned the challenges like the ‘plastic soup’ threatening acquisition of the Danish offshore wind our oceans, the storage of energy to balance company A2SEA and the Belgium-based, electricity demand and supply, or the Blue geotechnical and geological offshore site Cluster, a partnership in Belgium where we investigation specialist G-tec. This will enable look to smartly combine sustainability and DEME to further reinforce its fully integrated economic growth. For example, DEME is a services and solutions portfolio. pioneer in renewable energy developments The results of the past year and the The group Van Laere, a and coastal protection, two of the initiatives increasing order books confirm for us the leading general contractor driven by the partners of the Blue Cluster in Belgium. platform. appropriateness of the strategic choices we made over the past few years. In order to offer our group the best possible New acquisitions opportunities for the future, we will further strengthen the synergies and partnerships at all levels, with a particular emphasis on The CFE group not only made financial operational excellence and innovation. progress in 2017. It also acquired the three construction companies of the Van Laere group, which have an excellent reputation. A great opportunity for CFE, whose Contracting division benefited from a new 15 Annual report 2017
Board of Directors CISKA SERVAIS CISKA SERVAIS SPRL, REPRESENTED BY CISKA SERVAIS - INDEPENDENT DIRECTOR CHAIR OF THE APPOINTMENTS AND REMUNERATION COMMITTEE MEMBER OF THE AUDIT COMMITTEE JAN SUYKENS CHRISTIAN LABEYRIE DIRECTOR DIRECTOR LUC BERTRAND MEMBER OF THE AUDIT COMMITTEE CHAIRMAN OF THE BOARD OF DIRECTORS MEMBER OF THE APPOINTMENTS AND REMUNERATION COMMITTEE LEEN GEIRNAERDT PAS DE MOTS SPRL, REPRESENTED BY LEEN GEIRNAERDT - INDEPENDENT DIRECTOR MEMBER OF THE AUDIT COMMITTEE 16 Annual report 2017
ALAIN BERNARD JOHN-ERIC BERTRAND DIRECTOR DIRECTOR CHAIRMAN OF THE AUDIT COMMITTEE RENAUD BENTÉGEAT MANAGING DIRECTOR KOEN JANSSEN DIRECTOR PHILIPPE DELUSINNE INDEPENDENT DIRECTOR PIET DEJONGHE MEMBER OF THE AUDIT COMMITTEE MANAGING DIRECTOR MEMBER OF THE APPOINTMENTS AND REMUNERATION COMMITTEE 17 Annual report 2017
Social responsibility Ever greater safety Safety is more than ever a top priority throughout the CFE group. The first Safety Day held in all entities of the Contracting division at the beginning of 2017 was a success, and a second edition has already taken place at the beginning of 2018. A similar day has existed at DEME for several years already. However, this is just one of the many initiatives that are taken to improve safety at all the entities. The constant efforts being made in the CFE group are paying off: accident figures The Exxon reveal a favourable trend in terms of both frequency and seriousness. Several entities Mobil Safety achieve a ‘zero accident’ score, such as Award ENGEMA Caténaires and VMA NIZET (zero lost-time accidents). presented to MBG First Safety Day at CFE A fine achievement, Contracting! since the conditions of this prize awarded The Safety Day took place on the same day by Exxon Mobil are at all the Belgian and international entities highly stringent (zero of CFE Contracting. Work stopped for a accidents, daily safety whole day and all employees were specifically reports, regular safety urged to be aware of the importance of meetings, etc) and the safety and to change their behaviour to slightest incident can improve safety. Among the many events jeopardize any chances that took place on that day were interactive of winning the prize. workshops on various topics such as falling MBG won this Safety from a height or fires on building sites, Award for the excellent eyewitness accounts of people who became level of safety that disabled after an accident, guided site was maintained on visits, first-aid courses, coaching, stress the building site of a management, an ergonomics workshop, and factory for Exxon Mobil many other activities. in Antwerp. 18 Annual report 2017
Another Safety Moment Day at DEME For several years now, DEME has organized a worldwide Safety Moment Day. The theme in 2017 was all forms of hoisting. All hoisting procedures were catalogued so that every employee can find the good practices identified for each type of hoisting equipment. Numerous training The importance of risk programmes at all analysis entities Awareness campaigns, training programmes and toolbox meetings were also held in Besides this exceptional safety day, many the different clusters and subsidiaries of other initiatives took place, such as a the Contracting division, in Belgium and substantial increase in the number of health internationally, to raise safety awareness and safety advisers at all CFE entities. among the management and to reiterate The companies also organized numerous the basic principles of safety management, technical training programmes specific to as well as for training in fire prevention and their line of business. CFE Bâtiment Brabant first aid in case of accidents. Wallonie (CFE BBW) continued its training Emphasis was on the importance of risk programme on working at heights to make analyses, with an optimization of those sure that every worker or crane operator analyses at CFE BBW and the creation of working on a building shell is properly trained innovative smartphone applications at MBG and equipped with a personal safety harness. and CFE Polska. Training sessions were also organized on sling operations, electrical works, scaffolding etc. at various entities of CFE Contracting, while the Rail Infra & Utility Networks segment Safety apps for focused on the very specific safety aspects of smartphone working on railway sites and the installation of high-voltage power lines in training Those apps are used to report and courses organized by Infrabel. communicate details of an incident or a At DEME, a special Task Force was set up dangerous situation very quickly, so that composed of representatives of the marine preventive safety measures can be taken. engineering activities, QHSE-S and hoisting During the first month, some fifty incidents specialists. This Task Force systematically or dangerous situations were reported in this visits all the vessels of the fleet to explain the way at MBG, compared with just a hundred new safety procedures and train the crews. during the whole of 2016! 19 Annual report 2017
Social responsibility The Karolina safety app developed by CFE The results of the HIPO analysis also Polska also makes it easy to run audits, constitute an important tool to help the statistics and reports, and was accoladed staff of DEME take the necessary measures CHILD5 with a Best Practice Award. immediately in their area of responsibility, whether on board a vessel, on site, or on a In addition to those various initiatives, project. The CHILD (Colleagues unannounced on-site visits and continuous Help Injuries to improvements to protective equipment Leave DEME) safety (harnesses, cameras on tower cranes, fall protection, etc) help to increase safety A first for DEME: a programme took its normal course. throughout the group. worldwide ‘safety pause’ The CHILD 5 safety awareness sessions, which address A new system of high- The idea of this safety pause came after a QHSE-S performance score for the first various topics such as leadership, potential incident analysis quarter below the usual high standards, and a serious incident on one of the dredgers. The communication, (HIPO) QHSE-S team decided to act immediately cooperation and and called for a safety pause, a course of commitment, were In 2017, DEME introduced a system of action that received the full support of the attended by more than high-potential incident analysis (HIPO) management and shareholders of DEME. 800 staff members in focusing on incidents that may have serious Work was interrupted for half a day at every 2017. An awareness consequences for the company’s quality, project site, office and vessel to allow DEME campaign was also health, safety and environmental standards. to re-emphasize the message ‘safety first’. A organized on the detailed analysis of the incident subsequently subject of blind spots HIPO analyses are conducted on a quarterly resulted in an action plan containing more on earth-moving basis throughout the DEME group. They than 40 items. machinery. highlight worrying incidents or developments that need to be addressed as soon as ‘Risk hunts’ were organized on all vessels and possible. By analyzing QHSE incidents that in the offices, during which staff members occurred during marine, hoisting, earth- identified every potential risk or hazard in moving and other operations, potential their work environment. problems are identified immediately, so At the same time, DEME launched a Safety that the management and QHSE-S team Charter which asks everyone to look out for can use this information to work out a each other. All employees were asked to sign targeted action plan. This may include poster the Charter. An accompanying safety video campaigns, additional training sessions was produced in which the team involved or toolbox meetings, inspection rounds by in an incident urges its colleagues to take the management, and general process safety seriously. improvements. 20 Annual report 2017
CFE’s greatest asset: the men and women who work for the group CFE has always set great store by the men and women who work for it. This was all the more so in 2017, a year marked by renewed major investment in human resources at different levels. In a context marked by numerous mergers HR, etc) took place in a knowledge-sharing and combinations of subsidiaries, the human perspective. resources teams were strengthened in all This sharing process also stimulates in entities, more particularly in the Contracting the companies the search for internal division at CFE Bouw Vlaanderen, CFE BBW, competences within the group that meet VMA, the HVAC cluster, and the rail activity. the needs of their assignments. This will be A central human resources department was further intensified in 2018 by the creation of also set up at group level to foster synergies networks between managers and by other and generate interactions between all the initiatives to foster interaction. subsidiaries. Encouraging and ‘Spencer for DEME’ app facilitating knowledge for the staff sharing The app ‘Spencer for DEME’, which was introduced in 2017, is also part of this sharing Young people The different HR managers meet every two months to exchange best practices, and cooperation process. It is a mobile application that keeps employees up to date are the future! knowledge and experience of their teams on the latest DEME news and gives them between entities as well as between easy access to work-related content and What the youngest divisions. In the context of Ambition 2020, a tools while out of the office. With Spencer, employees have to digital platform was set up to facilitate those DEME wants to improve communication say does not always exchanges, and a team from CFE Polska and cooperation by bringing together get the attention it came to Belgium to visit projects of the all information and the various business deserves in the world group that implement Lean and Bluebeam; applications in one central place, a true of work. CFE BBW and this visit led to fruitful exchanges and mobile ‘hub’. This approach is particularly MBG want to change cooperation projects. necessary as most of DEME’s operations take this by making the place on an international level. most of what those The Ambition 2020 project was initiated in young people have to 2016 in the Contracting division, and clearly offer. Brought together highlights the paramount importance in the ‘Comité des of human resources in the group’s jeunes’ and the group development. The aim is to pool energies ‘Jonge Wolven’, the in a forward-looking common project. In junior members of the 2017, several meetings of managers and teams get a respectful inter-subsidiary working groups centring hearing for the on specific topics (procurement, finance, innovative vision they bring to the company. 21 Annual report 2017
Social responsibility A healthy mind in a healthy body! Employee well-being has been gauged in surveys, followed by on-site improvement plans and various training programmes, such as on burnout prevention at BPC. By the same token, sports and health CFE, a group that is good Pursuing its objective of becoming an “employer of choice” in the dredging and programmes have been set up at the different to work for environmental and marine engineering entities to improve industry, in Belgium and internationally, health and well-being, The CFE group, which already boasts an DEME is making considerable efforts to reduce stress and, outstanding reputation as an employer, become a more flexible employer and has ultimately, ensure not strengthened that image further in 2017 by launched a number of initiatives in the only that every worker its highly proactive human resources policy. area of homeworking, mobility and flexible can flourish in his or To make employees aware of their skills and working hours. In the summer of 2017, the her job, but also has to enable them to develop in their job, a HR team of DEME conducted a survey a healthy mind in a programme was set up with tools for career on mobility issues and possible solutions. healthy body. planning, training and internal mobility, as As traffic congestion on the outskirts of well as talent assessment and employee Antwerp is a serious problem, employees can satisfaction. now work from home or make use of several fully equipped and state-of-the-art satellite At the local level, the various clusters and offices situated on main roads that are entities benefit from this strong image well served by public transport. The staff’s when they take part in events at schools response to this new policy has been very and universities where employers and positive. students meet, or when they recruit staff. The subsidiaries are also maximizing their DEME is confident that these measures will own strong points to attract prospective assure its workforce of a more stable work- employees by offering coaching, employee life balance and will diminish the departure induction programmes, training sessions, of workers wearied by the daily transport career development opportunities and problems. mobility between entities. Those assets have become even more attractive as the HR teams and internal interactions were A highly professional strengthened in 2017. recruitment process Mobility solutions The recruitment process has been improved with the help of professional experts in this field. The idea is to use competence as the The idea of ‘hubworking’, allowing employees only criterion, without discrimination on to work in a satellite office closer to home, grounds of gender, cultural background is also gaining ground, and is already or age, but also to meet the needs of beginning to be put into practice at DEME candidates by taking into account their and MBG. Working from home is also on the personality and discovering what the agenda, particularly at DEME. employer can offer them. This method 22 Annual report 2017
In 2017, DEME received the ‘Randstad Award’ for the most attractive employer in Belgium. This award is based on the results of a survey held among 11,000 respondents. DEME also won the ‘Lifetime Achievement Award’ on the basis of the ratings which the company has obtained since 2009 in the ‘Randstad Employer Brand Research’. of recruitment also makes it possible to identify the talents of people who do not Wide range of training Fine boost necessarily have the qualifications required programmes for a Polish for the job. Internal training programmes have been developed specially for them. primary This is the case in particular for the job Broadly speaking, the training programmes are designed to give people the best possible school of optical fibre welder, of which there is opportunities and to help them grow and currently a shortage: the company Louis develop throughout their career. CFE Polska, together Stevens & Co has developed a short but with two other highly valued training course which ensures Besides numerous training programmes in companies involved in that new recruits who are talented but not safety and technical training specific to the Majaland Park (Plopsa specifically qualified are not discouraged by group’s various activities, training in financial and Momentum the complexity of the task. and analytical aspects etc, emphasis in Capital), fitted out an 2017 at all entities was on training in more ICT room in the primary general and personal competencies, such as school of Boczów in International recruitment leadership, feedback, stimulating personal Poland. The equipment campaign at DEME growth, as well as Lean management at MBG and BPC, and on-the-job coaching of comprises 27 laptops, printers and TV and junior employees at CFE BBW. multimedia materials. DEME launched a major international It will be used for DEME extended its already wide range of recruitment campaign in 2017. In view of numerous purposes: training programmes with the launch in the success of all its entities, the company IT classes, interactive November of ‘EPC Community’. This virtual wants to further strengthen its international teaching, research training platform assists staff members with workforce. The recruitment campaign seems and rapid information the more technical aspects of EPC projects. to have paid off, as evidenced by a recent transfer, and It testifies to DEME’s intention to expand welcome day for some 200 new employees. communication with its range of virtual training programmes Thirty nationalities were represented. DEME pupils and parents. and thereby give its staff and crews greater was particularly active in Spain, Portugal and Unquestionably a very flexibility. Furthermore, the performance Eastern Europe, visiting university campuses, useful present! management tool ‘Time To’ developed by attending regional events, and working DEME helps staff and managers to assess together with local employment agencies. their performance, skills and development It was an effective way to reinforce its needs. A specific ‘Time To’ tool for vessel international brand image as an employer, crews will be implemented in 2018. which was already strong in Belgium and the Netherlands. 23 Annual report 2017
Innovation Innovation: key lever operational for excellence The importance of innovation is beyond doubt. The contribution of new technologies to the construction activities is a decisive productivity factor by its direct impact on operational excellence and in several respects also allows a better protection of the environment and greater safety. Innovation and the desire to push the envelope also remain part of DEME’s DNA. DEME’s investments in new technologies show how important innovation is to the company. Throughout the world, its employees participate in technological developments to introduce sustainable solutions on its markets. Within DEME, this approach calls for close collaboration between the sites, vessel crews, project management teams and the technical and engineering departments. Working more efficiently CFE group in Belgium and internationally. The Tivoli building project, a sustainable district in the Brussels Region, is a prime Lean Management responds to this example of this approach. expectation. Applied to construction, it The Tivoli building project, optimizes the organization of the site by BlueBeam, an original a sustainable district in the Brussels Region, is a eliminating all forms of inefficiency such as unnecessary actions and movements, prime example. overproduction of materials, time- formula at MBG consuming procedures, etc. Planning is an essential aspect of Lean Management. Based Like BIM (Building Information Modelling), on deadlines, needs and other information BlueBeam is a software program that allows supplied by all the parties involved in the team members to work digitally and in real project - on-site workers, subcontractors, time and facilitates the transmission of suppliers, architects, etc. - this calls for the information. The big difference is that the participation and collaboration of all the information in the BIM model is transmitted parties and makes it possible to cope with in PDF format. This alternative to BIM was any problems that arise. This method was developed by MBG to reflect more closely rolled out in 2017 across the projects of the the real situation in the field and make the 24 Annual report 2017
information accessible without having to use 3D software. BlueBeam was tested this year on MBG’s Antwerp Management School project in Antwerp, which is still in progress. The system clearly proves its relevance on that project: all the partners involved (designers, suppliers, subcontractors, administrative staff, etc.) have easy access to the information, which is also very efficient to manage. Innovative initiatives in all respects Everyone can have a good idea. That is why More than 300 new ideas DEME has set up innovation initiatives that were entered, selected, are intended for its employees and really successfully implemented, create value. and accoladed with an ‘Innovation Diver Award’. ‘DEMEx’ emphasizes disruptive innovation by calling on young talents to identify bold commercial opportunities for DEME. ‘Co-creating our future’, an event that was Partnerships for organized at the beginning of 2017, brought innovation together workers and management staff to reflect on the commercial trends of DEME has always entered into partnerships the future and to explore innovative ideas with other companies and with universities, together. academic institutions and government In 2017, the ‘DEME Innovation Diver’ called organizations with a view to working upon all employees across the world to together in the area of research and resolve thirteen challenges and to submit innovation. This sharing of knowledge ideas for innovative solutions. Some 700 and creativity has led to new ideas for staff members joined forces on an online sustainable solutions to meet different innovation platform. More than 300 new environmental and economic challenges of ideas - an impressive figure - were entered. our planet. Several of those were selected, successfully The Flemish Institute for Agriculture and implemented, and accoladed with an Fisheries Research (ILVO) and the University The first lines for mussel ‘Innovation Diver Award’. farming were installed on of Ghent launched the Edulis pilot project to Within the CFE group, innovation examine the possibility of growing mussels the C-Power wind farm in May 2017. increasingly manifests itself in widely diverse on the wind farms off the Belgian coast. areas, as is testified by the development of These institutions are conducting the project several applications in the areas of training – called ‘Noordzee Aquacultuur’ (Aquaculture and safety, such as, for example, the apps in the North Sea) – in partnership with a developed by MBG and CFE Polska to report consortium of seven companies, including and communicate an incident or dangerous DEME. The first lines for mussel farming situation quickly on a digital platform. were installed on the C-Power wind farm Another novelty is the introduction in the in May 2017. Within two years, the experts Rail segment of an innovative safety and should be able to deliver a final opinion on test system to prevent accidents when rail the ecological and economic feasibility of cranes are used. mussel growing on the wind farms. 25 Annual report 2017
Best Practice Awards Sharing good ideas In 2017, CFE Contracting presented Best Practice Awards optical fibre welding. Louis Stevens & Co set for the first time. This initiative stemmed from the desire to work, and this investment in time paid off immediately: half the workers decided to to share good ideas with everybody. This first edition of the stay. This training course was an excellent Best Practice Awards clearly showed that there is no lack of idea, short and well targeted! good ideas in the group. In the category “Office”: There were 65 entries, which were assessed MBG for the Bluebeam by a panel composed of Renaud Bentégeat software (CFE), Piet Dejonghe (CFE), Frederik Lesire (BPI), Theo Van De Kerckhove (DEME), Based on a digital 3D model, BIM (Building Bernard Heiderscheidt (SECO) and Information Modelling) is a working method Emmanuel Tual (VINCI). that facilitates the transmission of data of a building model between all the partners involved. MBG uses it, but has also tested And the winners are… a more user-friendly alternative, called BlueBeam, on the Antwerp Management School project. Like BIM, BlueBeam allows In the category “Human team members to work digitally and in real time and facilitates the transmission of Capital”: Louis Stevens & information. The big difference is that the Co for a training course in information is transmitted in PDF format and that it is very easily accessible for Best Practice Awards, the desire to share good ideas optical fibre welding everyone, including on tablet. BlueBeam with everybody. thus more closely reflects the real situation There are very few candidates on the labour in the field, as not all partners are able to market with training in optical fibre welding. use 3D software. This system has helped to Faced with this shortage, the company simplify the process and save a lot of time. A decided to train new employees “in the good idea that has won the interest of other field”. However, many were discouraged by entities. the complexity of the task: nine out of ten workers gave up quickly. The solution was to come up with a two-week training course in 26 Annual report 2017
Category ‘ Grand Prix’ : on the Tivoli project - involving the construction of an entire sustainable district in the Brussels In the category “On Site”: the project (team leaders, subcontractors, etc), frequent meetings and precise but Region - the team of BPC implemented the Lean CFE Polska for a safety app flexible planning, all imbued by a desire for Management principle. continuous improvement. BPC embarked on With the safety app Karolina Safety System, the project with great skill, and its brilliant all the details of a dangerous situation, Lean Management approach incited teams with photos if necessary, can be reported from several other entities of the group, immediately on a digital platform. This is a including Poland, to visit the Tivoli site. major asset in the area of safety, as it allows preventive action to be taken and accidents to be avoided. The application, developed Conclusion by CFE Polska, can also be used for safety audits, keeping safety statistics, and drawing Although four awards were presented, all 65 up reports. The Karolina Safety System will entries provided great inspiration, and were soon be shared and used by the whole group: all shared on One Drive among the entities after the English version, which was ready at of the group! the end of 2017, French and Dutch-language versions are planned for 2018. Finally, the “Grand Prix”: There were more than BPC for Lean Management 65 entries which were assessed. On the Tivoli project - involving the construction of an entire sustainable district in the Brussels Region - the team of BPC implemented the Lean Management principle, an approach that increases efficiency and avoids waste of resources of every kind by eliminating unnecessary movements and travel, overproduction of materials, time-consuming procedures, etc. This approach involves maximum collaboration between everyone involved in 27 Annual report 2017
Environmental responsability Building sustainable a future The CFE group has pursued a policy of sustainable Druart) with which they fit out buildings development for many years now, with ever higher that are being constructed or renovated. The company be.Maintenance, which is standards both in construction and in all its activities and increasingly active in passive buildings, related practices. effectively limits energy consumption by fine- tuning settings and alerting its customers to good practices and to the significance The skills acquired in sustainable building of technological advances to reduce energy not only enable the group to meet current consumption. expectations in energy and environment- Certain activities of the group are also related matters, but also to anticipate environmentally friendly by their very future expectations by getting ahead of the nature. This is the case, for example, with regulations currently in force. the activities to maintain and improve the railway network carried out by the Rail Infra & Utility Networks segment, and which Natural materials and contribute to a less polluting mobility policy, low-energy buildings for a or activities of wastewater treatment and power generation by wind farms. sustainable future This year, numerous building projects Protecting the testify once again to this know-how. environment day by day… Examples include the new head office of AXA in Brussels, which won the BREEAM Excellent certification (BPC and VMA); the Environmental awareness is also put into Renaissance project in Liège, developed by practice on a daily basis in the office and BPI, and the first low-energy project in the on site in many different ways, such as by The entities in special Liège area, and Erasmus Gardens in Brussels, sorting and processing waste, reducing techniques are increasingly which won the “Best Sustainable Real Estate energy consumption, increasing digitalization active in passive buildings. to cut down on paper consumption, and Project” award in Belgium. BPI also initiated a sustainable accommodation project for rationalizing travel movements. In this students, the Woodskot, with its timber respect, the opportunities of hubworking and structure. homeworking are being investigated, and certain entities are already putting this into The entities active in special techniques are practice. also particularly attentive to the sustainable aspect of HVAC installations (Procool and 28 Annual report 2017
The new head office of AXA in Brussels, which won the BREEAM Excellent certification. … today and tomorrow won DEME once again a CO2 Awareness Certificate Level 5 on the CO2 Performance Ladder. Other initiatives worth mentioning are the development by CFE BBW of more energy- efficient site office containers, and the Reducing greenhouse gas compilation by CFE Tunisia of a guidebook on good environmental practices and the emissions with a green on-site implementation of performance fleet indicators in that area. BENELMAT has fitted out its buildings in Gembloux with highly efficient insulation and heating Targets are set for DEME’s direct and indirect systems, ventilation systems with heat greenhouse gas emissions from its own recovery, and lighting systems that received activities and from the supply chain. The congratulations of the Walloon Regional new vessels that have joined the fleet are all Energy Consulting Agency. designed as ‘green’ vessels fitted with the latest-generation dual fuel engines with very low gas emissions. They include the brand- DEME rewarded for its new ‘Minerva’ (3,500 m³) and ‘Scheldt River’ (8,400 m³) which joined DEME’s fleet in 2017; integrated environmental they are the first dredgers in the world to be management fitted with duel fuel engines and capable of running entirely on LNG. The reduction of greenhouse gas emissions As a matter of fact, DEME continues to is essential to control climate change. DEME explore ideas, initiatives and sustainable contributes in its projects to a reduction of technical solutions in the worldwide effort its own greenhouse gas emissions and to a to control greenhouse gas emissions. diversification of energy sources. Although currently no targets have been set The brand-new ‘Minerva’ for the reduction of worldwide emissions in (3,500 m³) which joined To achieve that objective, all the necessary the maritime industry, DEME is constantly DEME’s fleet in 2017. plans are drawn up by different departments looking for sustainable alternative energy (QHSE, technical department, DRIVE, sources in all its activities. etc) at both project and corporate level. The reduction of greenhouse gases is a constituent part of DEME’s integrated environmental management system. This 29 Annual report 2017
Holding and non-transferred activities Various competences The operations of the holding are essentially the concession Good prospects for activities, the supervision of the activity of Rent-A-Port, the civil engineering activities that were not transferred to Rent-A-Port DIMCO, and the international construction activities that In 2017, Rent-A-Port was mainly active were not transferred to CFE Contracting. internationally, such as in Vietnam where the firm consolidated its position, and in the Middle East where it was able to hold its own Concessions despite a temporarily difficult political and economic context. The most important concession, Green Rent-A-Port specializes in the study, Offshore, concerns the wind farms in the development and management of greenfield North Sea. Construction works on the Rentel port projects and industrial port zones. wind farm should be completed at the The company can ensure the overall beginning of 2019 while the works on the management of everything to do with Seastar and Mermaid offshore wind farms distribution of electricity and water, the has not started yet. However, the green collection and processing of waste, and certifications have been obtained for these wastewater treatment; it can also finance future projects. renewable energy and drinking water supply projects in collaboration with its subsidiary Rent-A-Port Green Energy, which specializes in renewable energy generation. Both Rent-A-Port and its Green Energy subsidiary put their concern for environmental protection into practice in their working methods and by the very nature of their activities, as was testified in 2017 by various ‘green’ initiatives in the field of solar energy, wind energy and wastewater treatment. 30 Annual report 2017
In the Netherlands, the exit from the Zuiderzeehaven project Vietnam Qatar in 2016 should generate a substantial cash flow in the spring of 2018. Rent-A-Port worked closely together with the In Qatar, 2017 was a year troubled by the authorities of the Port of Azov in Russia for decision of some neighbouring countries to the joint management of the liquids jetty boycott all supplies to Qatar, particularly for diesel and LPG imports, where a capacity aggregates for concrete and asphalt from utilization rate of 80% was attained in 2017. the Emirates. This boycott came at a time This collaboration with the Port of Azov when Rent-A-Port, after considerable will also extend to the joint management engineering efforts, won a five-year contract (50/50) of the new port area that is planned for the management of port, sorting and on the Tien Phong peninsula, in the Province warehousing operations for 10 million tonnes of Quan Ninh. As a matter of fact, Rent- per year. Because of the boycott, Qatar was A-Port has very good relations with the forced to cancel the contract. Vietnamese authorities in the context of However, by way of compensation, the consultancy services for the privatization of Qatari government awarded another the state-owned port authority (Vinalines). contract to Rent-A-Port for the Khatmat Thanks to the good local contacts and the Millaha project, involving the start-up of a fact that Rent-A-Port manages a power new aggregate production site. This project grid that serves more than 60 industrial was initiated in October 2017. customers, the subsidiary RAP Green Energy will be able to start up two new projects in 2018, one for solar energy and the other for wind energy. 31 Annual report 2017
Holding and non-transferred activities Oman Under the terms of the concession agreement that was signed six years ago with the Antwerp Port Consortium (60% RAP and 40% PAI), the Sultanate of Oman is in charge of the completion of the port’s construction, while the Antwerp Port Consortium is entrusted with the development of the industrial sites. Unfortunately, the fall in oil prices since 2015 has had a significant impact on the Sultanate’s national budget; consequently, the port infrastructure will only be finished in 2019, delaying the arrival of new customers. Nevertheless, thanks to the dynamism of the local team in Duqm and Muscat, more than two-thirds of the operating costs have been covered by the first customers in 2017, and in view of the current situation and the commercial contracts in progress, the operation of the port is expected to start showing a profit in 2020. A steady future 2018 looks favourable for Rent-A-Port and its subsidiary, with a solid order book in Vietnam, a steadily improving situation in Oman, and the probable confirmation of new projects in the renewable energy segment. In the Netherlands, the exit from the Zuiderzeehaven project in 2016 should civil engineering and the electromechanical generate a substantial cash flow in the activities should lead to the completion spring of 2018. Rent-A-Port has also carried of phase B, and a large part of the plant out studies in Gabon and Guinea that are should become operational at the beginning likely to expand its activities on the African of 2019. The stakes are high: the entire continent in the future. second phase of this huge wastewater treatment plant should be delivered by 31 December 2018. This challenge meant Civil Engineering having the whole workforce work 24 hours a day, six days a week, on this project during last November and December in order to Intense activity at the Brussels- guarantee delivery by the end of 2018. South wastewater treatment In Wallonia, the Kain dam project on the plant river Scheldt is progressing to the customer’s satisfaction and is due for delivery in The biggest civil engineering project (not June 2018, as is the water pumping station transferred to DIMCO) is the Brussels-South in Jemeppe (Liège), which is now in the wastewater treatment plant (STEP). Activity process of being awarded the certificate of on this project was intense throughout completion. 2017 and is set to remain so in 2018. The 32 Annual report 2017
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