CELEBRATING THOSE WHO EXCEL EVEN IN THE FACE OF CHANGE - Mahindra Transport ...
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CELEBRATING THOSE WHO EXCEL EVEN IN THE FACE OF CHANGE. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
02 03 AN AWARD THAT REWARDS YOU FOR OUTPERFORMANCE AND EXCELLENCE. AND NOTHING ELSE And you don’t have to own a Mahindra vehicle to apply! Open to all. “The 8th edition of the biggest Awards for Indian Road Transport is here. Featuring stakeholders from the entire spectrum of trucking. And vehicles of every brand and size, from the smallest commercial vehicles to light, intermediate and heavy commercial vehicles. CEOs, Fleet Owners, Lady Transporters, Logistics Managers, Dhaba Owners, Truck Drivers and all those who make a difference will share the stage at the only transport Awards supported by Ministry of Road Transport & Highways.” www.mahindrasmallcv.com www.mahindratruckandbus.com Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
04 05 Dear Friends, Looking Ahead The CV industry has witnessed good growth in the last 12-15 months and with the new initiatives from our Government we hope Welcome to the seventh edition of the Mahindra Transport Excellence Awards! Thanks to all your support and encouragement over Welcome to the eighth this edition of theinitiative Mahindra to Transport recognize Excellence excellence Awards! Thanks to all has yourbecome supportthe anddistinguished encouragement over the healthy trend will continue will continue for many more months. We expect that recent government investments in the past six years, prestigious and outperformance Awards the past seven program in the years, Indian this roadprestigious initiative to recognize excellence and outperformance has become a distinguished Awards transport ecosystem. infrastructure projects like Bharatmala, economic corridors, inter-corridor feeder routes, border roads, expressways and program in the Indian road transport ecosystem. expansion of national highways as well coastal roads and the Pradhan Mantri Gram Sadak Yojana will lead to unprecedented I am glad to let you know that this year, your favourite Awards program, which is rooted in the RISE philosophy of Mahindra, is even Your favourite Awards program, which is rooted in the RISE philosophy of Mahindra, is even BIGGER and BETTER, and since last growth in the CV sector in the coming years. BIGGER and BETTER. This edition of the Mahindra Transport Excellence Awards will be the first ever to cover the entire gamut of year covers the entire CV range from the smallest to the biggest load carriers. This year we are going yet another step further by goods transport by road, right from Small Commercial Vehicles (SCVs) and Light Commercial Vehicles (LCVs) to Intermediate introducing CommercialAwards Vehiclesfor the Users (ICVs) of Transportation and Heavy Commercialservices Vehicles–(HCVs). the Corporates who are moving their products across the country by Mahindra Transport Excellence Awards is the most illustrious opportunity for you to showcase your outperformance and be road. recognized on the national stage. Please do participate and share your stories of excellence! The As inaddition ofweSCV, LCVtheand ICV category makes the Awards program broader based andand addresses each for andthese everyecosystem transport the past, have privilege of the support of the Ministry of Road Transport Highways (MoRTH) segment, covering a broader spectrum of transporters who collectively provide end-to-end logistics solutions, across geographies. Look forward to seeing you on stage at the Awards Ceremony! Awards, for which we wish to express our gratitude to the Ministry. This enhancement of the Mahindra Transport Excellence Awards program is in line with our commitment to recognize all important stakeholders Times of Change of the Indian road transport industry. The past twelve last year months has been ahas been year a period of of recovery formomentous the transportchange for the industry as aIndian economy, whole, and specifically post demonetization andforimplementation the transport industry. of GST. Significant events like demonetization have changed Rajan Wadhera The benefits for transporters from GST have slowlythe way the started economy accruing. Theoperates. The transport E-Way Bills too have fraternity stabilizedhas andweathered the with further impact of demonetization very well. The GST introduction has shown immediate benefits for transporters by way of removal of President - Automotive Sector amendments to the GST in the offing, the Indian Economy is expected to be the fastest growing economy. Many transporters too check-posts, which provides both cost and time advantage for you and your customers. I am sure that further benefits will be Member of the Group Executive Board have seen significant benefits of the FCM mechanism under the GST regime to their businesses. realized as we go further into this new era of business. Mahindra & Mahindra Ltd. But change does not stop. The impact of new axle load regulations will be felt more in the days to come, so too the impact of the For the road transport industry, there have been so many changes! The BS-IV roll-out across the country, the new regulations on upcoming BS VI rollout and the many more changes in the environment that are on the way. ABS and AC cabins, the insurance premium issues… so many things have impacted your business in the past year. Fleet Owners need to contend with new ways of work, new regulatory requirements and new technologies - while at the same time I am also sure that many of you will have exciting stories of outperformance to narrate as to how you have adapted to these facing the changing demands of their customers. The world around us is changing and all of us have to embrace this change so as changes, developed new strategies and improved your business over the past twelve months. to continue growing our businesses and manage the expectations of our customers. We at Mahindra and Mahindra are committed In offering to view of all anthese developments, opportunity for you toasdemonstrate well as feedback from many your success of you, we have in internalizing revampedand the changes many of theyour keeping categories to make businesses the in tune Awards program with the times. more interesting and enriching, and added new categories for the new business segments that have been brought into the fold of the Awards: The Awards this year will be all about Change… we will celebrate those who have Excelled amidst Change, those who were able •to Rise The to Fleet the Owner awards are now focused on overall business excellence new challenges. •I amWesure that many ofthe have simplified youSafety Awards, will have across exciting all facets stories of goods transportation of outperformance to narrate as to how you have adapted to these changes, • Dream Chasers Award is aimed at recognizing the small and light commercial vehicle owners who have dared to dream… developed new strategies and improved your business over the past twelve months. accepted no limits and succeeded! • We have a new award in the small and light commercial vehicles segment for those who have driven positive change by addressing social causes • “Outperformance in Integrated Logistics Services” Award has been introduced to recognize and reward those who have expanded beyond transport to offer other value-added services to their customers. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
06 07 Definitions 1. Accepting No Limits: Dare To Disturb The Universe - Those who think big and look beyond conventional boundaries, are adaptable and agile, benchmark beyond global best-in-class, and take well-reasoned risks to deliver breakthrough M&M Mahindra & Mahindra Ltd products, services and solutions for their customers. Auto Sector Mahindra & Mahindra - Automotive Division 2. Alternative Thinking: Add Value Through Ingenuity - Those who apply alternative thinking and new approaches in everyday MTBD Mahindra & Mahindra - Truck and Bus Division work-life, seek-out fresh, diverse perspectives and reward those who deliver alternative thinking. Those who direct intellect Awards Mahindra Transport Excellence Awards (MTEA) 2018 towards customer focused innovation and use their ingenuity to add value for their stakeholders. Awards Management M&M and its employees / agencies appointed by M&M to help organise and conduct the Awards, and their respective employees 3. Driving Positive Change: Shape Destinies - Those who deeply understand the needs of their customers and offer them quality Entity An organization or an individual having operations in India products and services that will not only delight them but also improve and transform their lives. Those who put their customers Applicant / Participant A legal entity, which may be in the form of a Company, Trust, HUF, Sole Proprietorship, at the centre of their business and build strong relationships with them, while acting with the highest standards of integrity. Partnership Organization or an Individual, which sends an entry to participate in the Those who strive to bring about positive change in their own lives, and enable their customers and communities to rise. Awards as per the rules and regulations governing the Awards Jury Experts and Professionals empanelled by M&M and / or its Associates in Award Awards Framework Management, for evaluation of entries and selection of Award Winners Rules & Regulations These are the Rules and Regulations that govern the Awards Groups and Categories No. of Awards Eligibility Criteria These are part of the Rules and Regulations governing the Awards, and determine eligibility to apply for each respective Award Category Group 1 (SCV / LCV Awards) Website www.mahindratransportawards.com Outperformers in Business – up to 50 CVs 2 Region Outperformers in Business – more than 50 CVs 2 For purpose of the Awards, four regions encompassing all of India have been defined, which are as per the table below: Outperformers in Perishable Goods Transportation 2 NORTH Delhi NCR, Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab, Rajasthan, Uttar Outperformers in Courier / eCommerce Transportation 1 Pradesh, Uttarakhand Outperformers in Urban Public Services Transportation 1 EAST Arunachal Pradesh, Assam, Bihar, Jharkhand, Manipur, Meghalaya, Mizoram, Nagaland, Orissa, Sikkim, Tripura, West Bengal Dream Chasers 1 WEST Chhattisgarh, Dadra & Nagar Haveli, Daman & Diu, Goa, Gujarat, Maharashtra, Madhya Youth Transport Personality (YTP) 1 Pradesh SOUTH Andaman & Nicobar Islands, Telangana, Andhra Pradesh, Karnataka, Kerala, Group 2 (ICV / HCV Awards) Lakshadweep, Pondicherry, Tamil Nadu Outperformers in Business - up to 100 CVs 2 Award Objectives Outperformers in Business - more than 100 CVs 2 To recognize Excellence, Innovation and Change Leadership in the transport ecosystem by recognizing efforts towards: Emerging Transport Business of the Year 2 • Accepting No Limits Youth Transport Personality (YTP) 2 • Alternative Thinking • Driving Positive Change Lady Transport Personality (LTP) 2 Award Partners Fleet Driver 2 • EY LLP Group 3 (Ecosystem Awards) • FCB Interface Communications Outperformance in Integrated Logistics Services 2 • Zee Unimedia LTD Commercial Vehicle Financier – Fleet Owners’ Choice 2 Award Themes Mahindra Saarthi Abhiyaan (MSA) Outperformer 2 The Awards selection will be based on case studies and / or presentations that clearly highlight and represent any one or Torch Bearers of Safety 2 more of the under-mentioned three themes, which represent the ethos of OUTPERFORMANCE. Logistics Manager of the Year 2 Highway Dhabas 2 Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
08 09 Fleet Owner entities can apply for not more than TWO of the following TEN categories, across Groups: Group 1 – SCV AND LCV Group 1 (SCV / LCV) Eligibility Criteria Outperformers in Business – up to 50 SCVs To apply for these Awards, the entity should own and operate one or more Small Commercial Vehicles (SCV) or Light Outperformers in Business – more than 50 SCVs Commercial Vehicles (LCV), i.e., Commercial Vehicles with a Gross Vehicle Weight (GVW) / Gross Combination Weight (GCW) equivalent of up to 7,500 kilograms. Outperformers in Perishable Goods Transportation • For the Outperformers in Business (Fleet Size up to 50 CVs) Award, the entity should own less than 50 CVs of the Outperformers in Courier / eCommerce Transportation profile mentioned above. For the purposes of this definition, vehicles owned by subsidiaries, holding companies, Outperformers in Urban Public Services Transportation group entities and sister concerns of the entity should be included. Dream Chasers The entity should also comply with the other requirements and conditions as laid down in the Rules and Regulations section of the Prospectus and Entry Form. Group 2 (ICV / HCV) Outperformers in Business - up to 100 HCVs Outperformers in Business - more than 100 HCVs Emerging Transport Business of the Year Outperformers in Business Group 3 (Ecosystem Awards) Outperformance in Integrated Logistics Services • M&M has instituted this award to recognize and applaud Fleet Owners who have demonstrated excellence in overall Business Performance over the twelve-month period April1, 2017 to March 31, 2018. In addition, Fleet Owner entities can apply / nominate for each of the following award categories: • This category is open to Fleet Owners operating in all business / industry segments. There are 2 sub-categories for this Award: Group 1 (SCV / LCV) o Fleet Owners with Fleet Size up to 50 CVs Youth Transport Personality (YTP) OR Group 2 (ICV / HCV) o Fleet Owners with Fleet Size more than 50 CVs Youth Transport Personality (YTP) Lady Transport Personality (LTP) Fleet Driver Evaluation Criteria: Outperformers in Business One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should Group 3 (Ecosystem Awards) demonstrate their measurable performance in these areas over the twelve-month period April1, 2017 to March 31, 2018. Commercial Vehicle Financier 1. Effectiveness of business strategies adopted Corporates / End-users of Road Transport Services can apply for the following two award categories: 2. Use of technology to bring about improvements in the business Group 3 (Ecosystem Awards) 3. Improvement initiatives undertaken; benefits delivered to the organization and/or customers Torch Bearers of Safety 4. People Management practices across the organization, especially for drivers Logistics Manager of the Year Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
10 11 Outperformers in Urban Public Services Transportation Outperformers in Perishable Goods Transportation • This category covers Fleet Owners who specialize in offering transport solutions for specific Perishable Goods like • This award aims to recognize exceptional performance by entities offering transport-related services within the Public Fish, Poultry, Fruits & Vegetable and Dairy Products. Services domain, supporting initatives like Swachh Bharat Abhiyan, by providing services such as garbage removal, • The entry should bring out the complexities of the operations in terms of route planning and coverage, geographical water supply, mechanized street cleaning, streetlight maintenance, towing services, highway patrolling services, challenges, timely pick-up/delivery, managing people, etc. vehicle-based watering / maintenance of public green cover, etc. • The benefits derived by your end-customers due to your actions taken in transport operations should be brought out • The entry should bring out the complexities of the operations and the value delivered to the stakeholders. to help the Jury panel in evaluating your entry. Evaluation Criteria: Outperformers in Urban Public Services Evaluation Criteria: Outperformers in Perishable Goods Transportation Transportation One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should demonstrate their measurable performance in these areas over the twelve-month of period April 1, 2017 to March demonstrate their measurable performance in these areas over the twelve-month of period April 1, 2017 to March 31, 2018. 31, 2018. 1. Differentiators in terms of services provided 1. Differentiators in terms of services provided 2. Effectiveness of service delivery to customers – performance on KPI’s 2. Effectiveness of service delivery to customers – performance on KPI’s 3. Use of technology to bring about improvements in the business / value addition to customers 3. Use of technology to bring about improvements in the business / value addition to customers 4. Improvement initiatives undertaken; benefits delivered to the organization and/or customers 4. Improvement initiatives undertaken; benefits delivered to the organization and/or customers 5. People Management practices across the organization, especially for drivers 5. People Management practices across the organization, especially for drivers Dream Chasers Outperformers in Courier / eCommerce Transportation • M&M has instituted the ‘Dream Chasers Award’ to identify, recognize and reward Fleet Owners who have dared to • This category covers Fleet Owners who have specialized in offering road transport in the Courier / eCommerce industry. dream big and have demonstrated significant business growth in a short span of time since starting their business. • Courier / eCommerce companies having their own fleets can apply in this category. M&M believes that a clear objective and focus on all dimensions of the business will lead to OUTPERFORMANCE and • This includes pick-up, consolidation at hubs, primary movement, storage, secondary movement, last mile delivery, would like to acknowledge outstanding achievements and perseverance by young transport companies. reverse logistics, etc. • This unique award endeavours to recognize those who challenge the status quo - growth-focused, innovative and • The entry should bring out the complexities of the operations in terms of route planning and coverage, geographical success-driven Dream Chasers - tomorrow's national heroes in the Transport and Logistics sector. challenges, timely pick-up/delivery, managing people, etc. • The entity should be less than 10 years old as on September 19th, 2018. Group entities / subsidiaries / sister concerns of entities more than 10 years old will not be eligible for this Award. Evaluation Criteria: Outperformers in Courier / eCommerce • The entity should own and operate a minimum of 25 vehicles in the Group 1 category. Transportation • The entity should cater to a basket of customers across industry sectors. Entities supporting any one customer operations are not eligible to apply in this category e.g. C&FA operator of a FMCG company exclusively dealing with One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should one FMCG customer cannot apply. demonstrate their measurable performance in these areas over the twelve-month of period April 1, 2017 to March 31, 2018. 1. Effectiveness of business strategies adopted Evaluation Criteria: Dream Chasers 2. Differentiators in terms of services provided One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should 3. Use of technology to bring about improvements in the business / value addition to customers demonstrate their measurable performance in these areas over the twelve-month period April1, 2017 to March 4. Improvement initiatives undertaken; benefits delivered to the organization and/or customers 31, 2018. Demonstrated growth after starting business and measurable results are key requirements. 5. People Management practices across the organization, especially for drivers 1. Effectiveness of business strategies adopted. 2. Service differentiators and customer value addition. 3. Improvement initiatives undertaken; measurable benefits delivered to the organization and/or customers. 4. People Management practices across the organization. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
12 13 Group 2 – ICV AND HCV Youth Transport Personality (YTP) Eligibility Criteria To apply for these Awards, the entity should own and operate one or more Intermediate Commercial Vehicles (ICV) or • M&M has instituted ‘Youth Transport Personality Award’ to identify, recognize and reward the young stars - gentleman Heavy Commercial Vehicles (HCV) with a Gross Vehicle Weight (GVW) / Gross Combination Weight (GCW) equivalent of or lady - from the new generation/family of Fleet Owners. The nominations for this category will be obtained from the 7,500 kilograms or higher eligible Fleet Owners. • For the Business Outperformers (Fleet Size up to 100 CVs) Award, the entity should own less than 100 CVs of the • An entity can submit multiple nominations. profile mentioned above. For the purposes of this definition, vehicles owned by subsidiaries, holding companies, • The nominee for Youth Transport Personality should be: group entities and sister concerns of the entity should be included. o In the age group of 21 years to 40 years as on September 19th, 2018. The entity should also comply with the other requirements and conditions as laid down in the Rules and Regulations o A member of the Fleet Owner’s family. Nominations of individuals who are not part of the family owning and section of the Prospectus and Entry Form. operating the transport organization are not eligible. Evaluation Criteria: Youth Transport Personality – Group 1 (SCV/LCV) Outperformers in Business One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should demonstrate their measurable performance in these areas over the twelve-month period April1, 2017 to March 31, 2018. • M&M has instituted this award to recognize and applaud Fleet Owners who have demonstrated excellence in 1. Contribution to business growth and strategy. overall Business Performance over the twelve-month period period April1, 2017 to March 31, 2018. 2. Value addition to customers. • This category is open to Fleet Owners operating in all business / industry segments. There are 2 sub-categories 3. Contribution to people practices within the organization. for this Award: 4. Contribution to operational efficiency. o Fleet Owners with Fleet Size up to 100 CVs 5. Contribution to overall processes and systems. OR o Fleet Owners with Fleet Size more than 100 CVs Evaluation Criteria: Outperformers in Business One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should demonstrate their measurable performance in these areas over the twelve-month period April1, 2017 to March 31, 2018. 1. Effectiveness of business strategies adopted. 2. Use of technology to bring about improvements in the business. 3. Improvement initiatives undertaken; measurable benefits delivered to the organization and/or customers. 4. People Management practices across the organization. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
14 15 Emerging Transport Business of the Year 2018 Lady Transport Personality (LTP) M&M has instituted the Emerging Transport Business Award to recognize outstanding achievements and perseverance by these young transport companies. M&M believes that a clear objective and focus on all dimensions of • M&M has instituted ‘Lady Transport Personality of the Year - 2018” Award’ to identify, recognize and reward the contributions by a lady to the Transport Sector. The nominations for this category will be obtained from the eligible business will lead to OUTPERFORMANCE. This unique award endeavours to recognize those who challenge the status Fleet Owners. quo – growth-focused, innovative and success-driven emerging transport companies. • An entity can nominate any lady employee/relative in the transport business. The entity should be less than 5 years old as on September 19th, 2018. Group entities / subsidiaries / sister concerns of entities more than 5 years old will not be eligible for this Award. The requirement of minimum 2 • A lady who is an owner in a partnership/sole-proprietorship firm can nominate herself. years in operation does not apply for this category. • The nominee should have been working in the organization for at least 1 year and should be part of the organization at the time of entry submission. Evaluation Criteria: Emerging Transport Business • An entity can submit multiple nominations. One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should demonstrate their measurable performance in these areas over the twelve-month period April1, 2017 to March 31, 2018. Demonstrated growth after starting business and measurable results are key requirements. Evaluation Criteria: Lady Transport Personality 1. Effectiveness of business strategies adopted. One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should 2. Use of technology to bring about improvements in the business. demonstrate their measurable performance in these areas over the twelve-month period April1, 2017 to March 31, 2018. 3. Improvement initiatives undertaken; measurable benefits delivered to the organization and/or customers. 1. Contribution to the business. 4. People Management practices across the organization. 2. Value addition to relevant stakeholders – internal and external. 3. Contribution to operational efficiency. 4. Contribution to overall processes and systems. Youth Transport Personality (YTP) • M&M has instituted ‘Youth Transport Personality of the Year-2018 Award’ to identify, recognize and reward the young stars - gentleman or lady - from the new generation/family of Fleet Owners. The nominations for this category will be obtained from the eligible Fleet Owners. • An entity can submit multiple nominations. • The nominee for Youth Transport Personality of the Year 2018 should be: o In the age group of 21 years to 40 years as on September 19th, 2018 o A member of the Fleet Owner’s family. Nominations of individuals who are not part of the family owning and operating the transport organization are not eligible. Evaluation Criteria: Youth Transport Personality One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should demonstrate their measurable performance in these areas over the twelve-month period April 1, 2017 to March 31, 2018. 1. Contribution to business growth and strategy. 2. Value addition to customers. 3. Contribution to people practices within the organization. 4. Contribution to operational efficiency. 5. Contribution to overall processes and systems. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
16 17 Group 3 – Ecosystem Awards Fleet Driver/Super Outperformer Driver Definition This group of Awards caters to the whole spectrum of Transport industry and all its support systems such as Financiers, Eligibility Criteria Logistics Service Providers, etc. • M&M has instituted the ‘Fleet Driver Award’ to felicitate drivers who have gone beyond their work sphere and Eligibility Criteria created a positive impact for the business, customers and community. • The nominations for this category can be submitted by eligible Fleet Owners. • Outperformance in Integrated Logistics Services: The entity should meet the eligibility criteria of Group 1 and/or Group 2 • The nominated driver should be driving an ICV or HCV. • Commercial Vehicle Financier – Fleet Owners’ Choice: The financier nominated should be financing commercial goods • An entity can send a single nomination only. vehicles from all manufacturers. Financiers that only finance products of a specific company, and those that are sister • The winner of previous years will not be eligible for the award. concerns, divisions or subsidiaries of commercial vehicle manufacturers are not eligible. • The shortlisted drivers will be interviewed by the Jury to select the winners. • Mahindra Saarthi Abhiyaan Outperformer: Only scholarship awardees are eligible to apply • The nominee for Fleet Driver should be: • Torch Bearers of Safety: The entity should be a Corporate in India that uses Road Transport services (inbound or o An Indian citizen above the age of 21 years as on September 19th, 2018. outbound) in the course of its business operations (manufacturing, distribution, import-export, etc.). o In possession of a valid Driving License to operate a Heavy Commercial Vehicle, valid till March 31st, 2019. • Logistics Manager of the Year: The applicant / nominee should be employed by a Corporate in India that uses Road Transport services (inbound or outbound) in the course of its business operations (manufacturing, distribution, import-export, etc.). The job responsibilities should include management of the road transport operations of the organization. The applicant / nominee should have completed at least one year in the organization as a Logistics Manager. Evaluation Process: Fleet Driver/Super Outperformer Driver • Highway Dhabas: The entity should be a legally functioning Dhaba on a highway in India for at least 6 months as on The evaluation for this category will be a three-stage process: September 19th, 2018. Stage 1 – Shortlisting of drivers based on the nominations received from the Fleet Owners. Stage 2 – Shortlisted drivers to appear for assessment on multiple parameters including: • Physical Fitness / Medical test • Knowledge of Traffic Rules Outperformance in Integrated Logistics Services • Driving Ability - Psychomotor tests • Aptitude and Attitude - Psychometric tests • This Award is intended to recognize efforts taken by Fleet Owners who have expanded their service offerings Stage 3 – Shortlisted drivers will be interviewed and evaluated by the Jury using the following criteria: beyond Road Transport and have moved to becoming Logistics Service Providers. • Positive impact on customers and operations • Logistics Service Providers offering a range of services across the supply chain are eligible to apply. Applicants • Positive impact on drivers and society • Safety consciousness must be delivering two or more of the following services: freight forwarding and transport (air/rail/road/ocean/multimodal), warehousing and distribution, customs clearance, other value-added services. • It is critical for the applicant to demonstrate that customers have received the above Logistics services resulting in distinct benefits to the customer supply chain. • Measurable results reported / endorsed by the customer is key requirement. • These services must have been provided to customers during the twelve-month period April1, 2017 to March 31, 2018. Evaluation Criteria: Outperformance in Integrated Logistics Services One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should demonstrate their measurable performance in these areas over the twelve-month period April 1, 2017 to March 31, 2018. 1. Effectiveness of business strategies adopted. 2. Range of value-added services delivered to customers. 3. Use of technology and automation for business efficiency and customer benefits. 4. People Management practices across the organization. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
18 19 Commercial Vehicle (CV) Financier – Torch Bearers of Safety Fleet Owners’ Choice • The actual users of Transport services are the Manufacturers/Importers/Distributors who sell and distribute their • M&M has instituted this award to recognize and applaud the role of financiers in enabling the functioning of the products across India. They play a critical part in defining the safety parameters for their transporters. It is critical goods transport industry. for safety norms relating to logistics and transportation to be stated, explained and implemented, in order to • Since last year the nominations are generated through Voice of the Fleet Owner, as the primary ensure that stakeholders directly and indirectly related to the transport of goods are protected from danger. This is customer/stakeholder for the CV Financier is the Fleet Owner. even more important in case of an accident to a vehicle carrying goods of hazardous nature. • The parameters determined and regularly monitored by these end-users of transport services creates the required responsibility for safety amongst the fleet owners, drivers, employees of the end-users, as well as all Evaluation Process: Commercial Vehicle (CV) Financier – Fleet Owners’ Choice others in the transport ecosystem. The evaluation for this category will be a three-stage process. • The Torch Bearers of Safety Award aims to recognize end-user organizations who have taken significant steps to Stage 1 - Fleet Owners will be requested to nominate up to 3 financiers who they believe have outperformed in ensure safety for all concerned stakeholders. their support to the Road Transport business ecosystem. • The entity applying for this award should be a Corporate in India that uses Road Transport services (inbound or outbound) in the course of its business operations (manufacturing, distribution, import-export, etc.). Stage 2 - Financiers will be shortlisted based on votes received. Stage 3 – Shortlisted financiers will be invited to come and present to a Jury panel, who will vote on the winners Evaluation Criteria: Torch Bearers of Safety One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants should demonstrate their measurable performance in these areas over the period of the twelve-month period of April 1, 2017 to March 31, 2018. Mahindra Saarthi Abhiyaan (MSA) 1. Demonstrated commitment improving to all-round safety in logistical operations Outperformer 2. Safety processes and measures for logistics, with focus on road transportation 3. Tangible initiatives implemented to track and improve safety of people, vehicles and cargo • M&M has instituted Mahindra Saarthi Abhiyaan scholarship scheme in the year 2014 for girl children of HCV Truck 4. Outcomes and benefits of these initiatives on safety drivers. • Girl should have completed 10th Standard and should be pursuing higher studies. • Over 4000 girls have been awarded scholarships till date. • Only the scholarship awardees are eligible to participate for this award. • Objective is to recognize excellence / achievements in Academics / Sports / Arts / Social Service. • The short-listed nominees will be screened by an expert Jury panel. • Timelines and other rules will be communicated to the participants by M&M. Evaluation Process: Mahindra Saarthi Abhiyaan Outperformer The expert Jury will evaluate the nominees based on achievements showcased in Academics / Sports / Arts / Social Service. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
20 21 Logistics Manager of the Year Highway Dhaba M&M has instituted this new award category of ‘LOGISTICS MANAGER OF THE YEAR’ in order to make the Awards Eligibility Criteria more inclusive and to bring into focus the contribution of these professionals in the Transport and Logistics ecosystem. • M&M has instituted “Highway Dhaba” Award to acknowledge the significance of this indispensable element of the The ‘Logistics Manager of the Year Award’ aims to recognize professionals in the Logistics and Supply Chain domain Highway Transport ecosystem, which helps keep the wheels of the industry on the move. The nominations for this of large organizations who have implemented some pathbreaking initiatives in the past 18 to 24 months, with focus on category will be obtained through truck drivers’ voice poll, conducted across India, as per the qualification criteria. road transport. The initiatives must demonstrate out-of-the-box thinking and medium-term to long-term strategies to The Dhabas can be located anywhere in India. enhance value and/or optimize the end-to-end Logistics and Supply Chain costs for their organizations. • Entities to be located on any highway outside the municipal limits of any town. Applicants / Nominees will need to demonstrate: • They should fulfil all statutory criteria of setting up and operating a highway restaurant, and for any other services • Strong commitment to improving supply chain value creation and operating efficiencies provided, as per government norms. They should have the following documents in place to be eligible for the • Sustained focus on standards and processes across stakeholders in the Supply Chain awards: • Tangible initiatives implemented to track and improve efficiency of people, vehicles, warehouses and inventory o F&B License to operate/ License to operate a dhaba/eatery levels at different points in the supply chain. Outcomes and benefits of these initiatives on overall costs is the key. o Registered sales deed or rent agreement for the land on which the business is carried out The applicant / nominee should be employed by a Corporate in India that uses Road Transport services (inbound o Proof of legal possession of land owned/leased/rented or outbound) in the course of its business operations (manufacturing, distribution, import-export, etc.). The job o Certificate from either local administration/gram panchayat/police verification, if required responsibilities should include management of the road transport operations of the organization. The applicant • Must have completed at least 6 months of operations as on September 19th, 2018 / nominee should have completed at least one year in the organization as a Logistics Manager. • Should not be serving liquor and other alcoholic beverages on the premises. • The Winners of previous years will not be eligible. Evaluation Criteria: Logistics Manager of the Year One or more of the following criteria will be used by the Jury to shortlist and select the winners. Applicants / nominees should demonstrate their measurable performance in these areas over the period of the twelve-month Evaluation Process: Highway Dhaba period April1, 2017 to March 31, 2018. The evaluation for this category will be a three-stage process. Stage 1 – Telephone poll of drivers has been / will be conducted to nominate their favourite dhaba along with the 1. Improvement initiatives undertaken; measurable benefits delivered to the organization and/or customers. reasons. Both qualitative and quantitative data will be captured. 2. Contribution to operational efficiency of the supply chain / logistics processes of the business, with focus on road Stage 2 – Dhabas will be shortlisted based on the number of votes received. A physical survey and AV capture of transport. the facilities will be undertaken. Final shortlisted dhabas will be audited for hygiene and cleanliness 3. Use of technology and automation for business efficiency and customer benefits. Stage 3 – The details of the shortlisted dhabas will be presented to a Jury panel, who will determine the winners Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
22 23 Rules and Regulations 11. Applicants can apply for the Awards by: a. Submitting the entry online (www.mahindratransportawards.com) and uploading the relevant supporting • These rules and regulation are applicable to and govern the Mahindra Transport Excellence Awards’ organised and documents. conducted by Mahindra and Mahindra (M&M). b. Emailing the entry to awards@mahindra.com. • By participating in the Awards, the applicant agrees to abide and be bound by the rules. c. Sending the entry by mail/courier to the address mentioned below. • These rules and regulations may be modified without any prior notification. The applicant is advised to regularly 12. Please ensure all supporting documents are submitted along with the entry. review the rules, the latest version of which will be available on the Awards website, 13. All supporting documents should be listed out in the Entry Form to ensure that they are considered by the Jury. www.mahindratransportawards.com. 14. It is the responsibility of the applicants to ensure that completed entries are received by M&M in time for judging. How to Apply Proof of posting or transmission will not be accepted as proof that your entry has been received by M&M. M&M 1. The call for entries for the Awards will be announced in one or more media platforms and/or by direct assumes no responsibility for postal, technical or natural conditions that prevent the timely receipt and judging of communication with potential applicants and that shall be construed to be adequate notice for call for entries. Entry Forms. 2. The Prospectus and Entry Forms can be obtained through the following sources: 15. Please note that Entry Forms and other supporting documents once submitted will become the property of Awards a. The Awards website: www.mahindratransportawards.com Management and will not be returned. b. Mahindra and Mahindra dealerships across India, as per the list contained in this brochure and the M&M 16. The completed entry can be sent to: website. Senior General Manager – Marketing c. By emailing M&M on awards@mahindra.com Truck and Bus Division d. Through an M&M field representative getting in contact with you. Mahindra & Mahindra Ltd. 3. There are separate entry forms for the following: 2nd Floor, Mahindra Towers a. Group 1 Award Categories + Outperformance in Integrated Logistics Services + CV Financier Nomination G.M. Bhosale Marg b. Group 2 Award Categories + Outperformance in Integrated Logistics Services + CV Financier Nomination Worli, Mumbai 400018 c. Group 3 - Torch Bearers of Safety + Logistics Manager of the Year 17. In case of any queries or clarifications please feel free to contact the Awards team on awards@mahindra.com. 4. There are multiple entry forms Please use the relevant form or forms to apply. 5. The number of award categories that a Fleet Owner can apply for have been outlined earlier in this document. In case an entity applies for more than the allowed number of categories, it is within the discretion of the Awards Management to accept / reject the entire Entry Form or accept / reject the entry for some of the categories. 6. The Entry Form should be completed in full as per guidelines mentioned. Incomplete Entry Forms are liable for rejection at the discretion of the Awards Management. 7. Please note that Entry Form without the signature of an authorized signatory is liable for rejection. 8. On the first page of the Entry Form, the participant should tick the category / categories they wish to apply for. 9. Entries will be accepted in English and Hindi languages. 10. The entry should be typed or handwritten clearly and neatly in permanent ink. Do not use pencil or sketch pen. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
24 25 Timelines Jury members typically include: • Entries open on 21st September 2018 and close on 15th November 2018. Your entry should reach us by 15th • Senior Government officials from Ministry of Road Transport and Highways. November 2018. Late entries are liable to be rejected. Acceptance of late entries and/or extension of the last date • Logistics and transport professionals from end-user companies (past jury members have been from Castrol, for entries is at the sole discretion of the Awards Management. With the Festive Season approaching we request Hewlett Packard, Ericsson, BASF, Finolex, etc.). you to complete your entries well in advance so as to avoid last minute rush. • Supply Chain and Logistics faculty from leading academic institutions (e.g., IIM-Ahmedabad, IIT-Delhi, Indian • M&M reserves the right to change the timelines indicated above. Institute of Foreign Trade, Indian Maritime University, etc.). • Efforts will be made to adhere to the defined timelines. However, the defined timelines are subject to change based • Journalists and media representatives, including from supply chain and transport publications (Transtopics, CV on circumstances. Magazine, SCM Pro, Zee, etc.). • Awards Management and its sub-contractors shall not be held accountable / liable for any disruptions / stoppages The Jury Process will commence after 15th November 2018. It may be required for a senior person representing the / interruptions or cancellation of the Awards or its ceremony or any part of its processes on account of any factors Entity, to make a presentation in person to the expert Jury. Cost of travel and other expenses relating to such beyond its control. in-person presentation will be the responsibility of the applicant. The Awards ceremony will be held in New Delhi in early 2019, the date for which will be announced later. The Awards Selection Process • The Awards Selection Process is explained in this section. This applies to all award categories other than those for which a separate process is outlined. General Terms and Conditions • All entries will be checked for completeness, adherence to terms and conditions listed in the prospectus and entry 1. Indian entity or Foreign entity with registered presence in India can participate in MTEA 2018. forms, and adherence to qualification criteria for the respective award categories. 2. The form of entity must be one from amongst Company, Trust, HUF, Sole Proprietorship, LLP or Partnership • A Screening Jury comprising industry experts will select a shortlist of entries for presentation to Expert Jury organization. wherever applicable. 3. The entity must have completed at least 2 years of operations in India as on 19th September 2018 for all Awards • There is a multiple layered filtration process followed to shortlist the entries. categories except for the Emerging Transport Business Awards. The start date of the business needs to be mentioned on the form • In the event insufficient number of application forms for a category are found to be worthy of inclusion in the Awards, the Award category may be cancelled at the discretion of Awards Management. 4. Entities who are in the Integrated Logistics business, including transportation, may apply for all the award categories for which they satisfy the eligibility criteria. • Short-listed applicants will be contacted by M&M. They will be provided with the date, venue and presentation format in which they would be required to present their application and case study to the expert Jury, which 5. Entries must be signed by an authorized management representative of the Entity. The name and designation of the comprises of Industry personalities from transport and other relevant sectors. person signing should be clearly mentioned. • Expert Jury panel will be evaluating the entries. 6. The entity must remain in operation for the entire duration of this Award under the same management. If the Entity ceases operations or there is a change in management before the conclusion of the Awards, the entry is subject to • In most categories, nominations from the Expert Jury are forwarded to the Grand Jury for final selection of the disqualification at the discretion of Awards Management. Winners. In some categories the final Winners may be selected by the Expert Jury. 7. An Entity can apply for one or more award categories that it satisfies the eligibility criteria for. • The Grand Jury has in the past been appointed in coordination with the Ministry of Road Transport and Highways (MoRTH), Government of India, and has consisted of reputed individuals and senior government officials. 8. Only a single entry per Award category will be accepted from each Entity, unless specified otherwise. Multiple entries from different offices/branches/subsidiaries of the same Entity may result in disqualification. • The entire process is guided and monitored by EY, who are the process advisors for the Awards. M&M is complete- ly independent of the Jury process being followed 9. Winners of previous years will not be eligible to win the award for the same entry / case study. The entry / case study should demonstrate achievements over the twelve-month period April1, 2017 to March 31, 2018. 10. M&M shall appoint one or more independent Juries comprising of eminent personalities from industry and academia to select the winners for various Award categories. The decision of the Jury will be final and binding. No queries or objections will be entertained. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
26 27 11. Participation in the Awards does not entitle the applicant to a prize. 12. Participation in the award ceremony is by invitation only. Participation in the Awards does not entitle the Applicant to attend the award ceremony. 13. The information mentioned in the Entry Form and presented to the Jury should be authentic. As an integral requirement of the Award process, an audit may be carried out along with field visits to validate information provided in the Entry Form and to the Jury. In case any information is found to be false, the entry may be disqualified. 14. Entry to this competition and / or winning this competition does not entitle the entity / applicant, its associates, family or agencies to any rights of ownership, license or use in or to the M&M brand. If you wish to make any use of the M&M brand for any purpose then, you must agree that with M&M in writing before doing so. In case M&M agrees in writing to grant Liability: any such rights (which shall be at the sole discretion of M&M) it reserves the right to withdraw permission at any time 1. This competition will be governed by the laws of India and any dispute will be subject to the exclusive jurisdiction of without prior notice. the Mumbai courts. 15. M&M reserves the right to amend these terms and conditions at any time without notice. 16. M&M reserves the right to cancel or vary this competition at any time without prior notice. 2. The applicants agree to indemnify all parties involved in the award including M&M, the judging panel, its Enablers 17. M&M may disqualify an Applicant or withdraw the Award from a winner, in case any information provided by the and its employees against any third-party claims that could arise from submission of information in the Entry Applicant is found to be faulty or incorrect at any stage of the Awards process or after the Awards ceremony is held. Forms to the competition. 18. M&M may withdraw or modify any Award category in case there is not enough number of eligible applicants in the given 3. Under no circumstances will the Applicant be permitted to obtain Awards for any losses or damages, and you (the category. Applicant) hereby waive all rights to claim punitive, direct, indirect, incidental and consequential damages and / or any other damages on account of your participation in the competition / Awards. Intellectual Property: 1. M&M, its business partners and Award Management are not responsible for obtaining or verifying any intellectual property rights relating to the responses that have been entered. It is the responsibility of the Applicant to secure Publicity and Promotion: protection for any information that is being shared before submission. Any patents, design applications or registrations, trademark applications or registrations, other rights, permissions or applications should be referred to in the Entry 1. The applicants of the Mahindra Transport Excellence Awards 2018 agree to take part in any publicity and Form, and proof of the same may be required subsequently. promotional activity surrounding the Awards program and similar future events. 2. The applicant must confirm that he/she is the legal owner of all intellectual property (and moral rights) in relation to the Entry and, if not, that he/she has obtained all necessary permissions and licenses from relevant third parties. The 2. Any applicant to the award may be asked to take part in publicity and promotional activities for M&M. By entering responses must be original and not in breach of a third party’s intellectual property rights. If an applicant is unable to the award, the applicant is accepting that their story, details, images and footage can be used for publicity confirm that he/she is the legal owner of all intellectual property (and moral rights) in relation to the Entry or that he/she has obtained all necessary permissions and licenses from relevant third parties to the appointed Jury’ satisfaction, M&M purposes. The Applicant may be invited to personally partake in publicity opportunities such as interviews put reserves the right to disqualify the entry. The applicant shall indemnify and keep M&M, its business partners and Award forward to the applicant by M&M and its business partners. Management indemnified against all claims, losses, damages, costs, expenses, etc. arising out of any third-party claims on account of infringement on the part of the Applicant. 3. All information being shared may be used by M&M for evaluation and promotional purposes and all such information may be posted in public domain like websites, publications, etc. Confidentiality 4. The Applicant agrees to give full consent unconditionally for M&M to share any information provided by the 1. The Awards Management and Jury shall maintain confidential any and all information pertaining to the applications / Applicant with agencies working with them with regards to the Awards, its recording and broadcasting and related Nominations / Winners and will only be held towards sufficing any purpose for the Awards. They will take the same degree of care as each of them uses to protect his or her own confidential information of a similar nature, but no less activities including agencies involved with M&M. than reasonable care to prevent the unauthorized use, dissemination or publication of confidential information. 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28 29 Other Rules: 1. Awards Management and the Jury reserve the right to withdraw or amend the terms of Awards at any time, with retrospective effect, and do not take the responsibility for any loss or damage, direct or consequential, that any individual or organization, including the applicant / nominee / finalist, may incur as a result of the Awards being withdrawn or its terms amended. ABOUT MAHINDRA 2. Application / Entry to Awards will be construed as an acceptance of the terms and conditions stated in the The Mahindra Group focuses on enabling people to rise through solutions that power mobility, drive rural prosperity, Prospectus, and the Entry Form duly signed by the authorized representative of the Applicant. The Applicant will signify their acceptance of the Terms and Conditions. enhance urban lifestyles and increase business efficiency. A USD 20.7 billion multinational group based in Mumbai, India, Mahindra provides employment opportunities to over 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying Website a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership. 1. The website www.mahindratransportawards.com (the “Website”) is only an information website for the Awards. M&M is not liable or responsible for any action or decision taken by Applicant or anyone acting on Applicant’s In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting behalf or under Applicant employment or under contract with Applicant. M&M shall not be under any obligation to services, defence, energy, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and Applicant and Applicant shall have no obligation or rights in relation to the Awards and shall have no claims two-wheeler industries. whatsoever against the M&M relating to the selection process or the running of the Awards. In 2014, Mahindra featured on the Forbes Global 2000, a comprehensive listing of the world’s largest, most powerful 2. M&M shall not be responsible for: public companies, as measured by revenue, profit, assets and market value. The Mahindra Group also received the i. Any delivery failures relating to the registration or uploading videos/presentations Financial Times ‘Boldness in Business’ Award in the ‘Emerging Markets’ category in 2013. ii. Any spam messages as a result of an Applicant accessing the website iii. Awards Management not receiving or rejecting any data iv. Any lost, late or misdirected computer transmission or network, electronic failures of any kind or any failure to receive entries owning to transmission failures or dire to any technical reasons and other conditions/situations or failures beyond its control. Disclaimers Awards Management has no obligation to screen the entry material in advance and is not responsible for monitoring entries for the purpose of preventing violation of intellectual property ownership rights or violations of any law, rule or regulation. If Awards Management is notified of submissions or materials that may not conform to the rules, it may investigate the allegation and determine in good faith and at its sole discretion whether to eliminate such an entry from consideration. The Awards Management has no liability or responsibility to participate or other users of the Website for performance non-performance of such activities. Q_2018_Sep_MAML_TAB_CORPORATE_11034862__42 (W)X 29.7 (H) CM_(CLOSE A4)_MTEA 2018 AWARD BROCHURE_R4
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