CELEBRATING LONG SERVICE - Bank of Botswana

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CELEBRATING LONG SERVICE - Bank of Botswana
Official Newsletter of the Bank of Botswana    ISSUE 5 | VOLUME 1 | JANUARY 2021

CELEBRATING
LONG SERVICE

                                              CHRISTMAS
                                               CHRISTMASMESSAGE
                                                         MESSAGE

                                              CELEBRATING
                                               CELEBRATING
                                              LONG
                                               LONGSERVICE
                                                    SERVICE

                                              DR.
                                               DR.KGANETSANO
                                                   KGANETSANOAPPOINTED
                                                              APPOINTED
                                              DEPUTY
                                               DEPUTYGOVERNOR
                                                       GOVERNOR
CELEBRATING LONG SERVICE - Bank of Botswana
VISION                                                            MISSION
                                                                        The Mission of the Bank of
                                                                        Botswana is to contribute to the
      The Bank aspires to be a world-class                              sound economic and financial
                                                                        well-being of the country. The
      central bank with the highest standards                           Bank seeks to promote and
                                                                        maintain:
      of corporate governance and professional
                                                                         • Monetary stability;
      excellence.                                                        • A safe, sound and stable financial
                                                                           system;
                                                                         • An efficient payments mechanism
                                                                         • Public confidence in the National
                                                                           currency;
                                                                         • Sound international financial relations;
                                                                         • Efficient banking services to its
                                                                           various clients;
                                                                         • Sound economic and financial
                                                                           advice to Government.

                                                                        EDITORIAL
                                                                        TEAM
                          3    Christmas Message from the Governor
                                                                        Editor in Chief:
                          6    Bank Rate Maintained at 3.75 Percent     Dr. Seamogano Mosanako

                               Governor Officially Opens the Botswana   Coordinator and Editor:
                          7
                               Savings Bank Branch in Hukuntsi          Mareledi Selabe
10                        9    Celebrating Long Service Awards
                                                                        Sub Editor:
                               Group Awards:                            Pelontle Mosweu
                          22
Story   on       the           Business Continuity Management Team
cover page                                                              Contributors:
In 2020, the Bank         23   My Career Path                           Rachel Tshepe
recognised and awarded                                                  Cordellia N. Moseki
a total of 99 staff       24   Behind the Bank
members with Long
Service Awards.                                                            Follow us online
                          25   2020 Highlights
                                                                        www.bankofbotswana.co.bw

02     Bank of Botswana
CELEBRATING LONG SERVICE - Bank of Botswana
Christmas
                                                              Message
                                                              BY THE GOVERNOR
                                                                            In compliance with COVID-19
                                                                            protocols, the Bank of Botswana
                                                                            end of year Christmas celebrations
                                                                            were cancelled. On December 24,
                                                                            2020, the Governor’s Christmas
                                                                            Message was relayed to staff
                                                                            electronically.

I
    N HIS MESSAGE, THE GOVERNOR,          LONG SERVICE AWARDS                          He explained that it is the Bank’s
    Mr. Moses Pelaelo, reiterated that    The Governor stated that in 2020, the        mission to promote and maintain price
    due to the COVID-19 restrictions,     Bank recognised and awarded a total of       stability to preserve purchasing power
    the Bank had to forego personal       99 staff members with Long Service           while allowing for durable and balanced
    recognition of colleagues for long-   Certificates, three of which were for 40     economic development and growth;
service, quality of upkeep of home        years of continuous and loyal service to     supervision of banks to promote
gardens for security personnel and        the Bank; namely, Messrs Keemenao            safety, soundness, and integrity of
for safe, accident-free driving; the      Tsie and Thomas Masimola as well as          the banking system; operation and
marvellous Bank of Botswana Choir         Ms. Elizabeth Kopelo; nine were for 35       oversight of the payments system to
renditions, thematic party dress styles   years and six in the 30 years category,      foster efficiency, safety and finality of
and the celebratory chats and dancing.    including, the Governor.                     settlement of transactions in central
The following are the key highlights                                                   bank money; currency management
from his Christmas message:               He went on to applaud all for the many       to ensure uninterrupted availability of
                                          years of loyal service to the Nation.        good quality banknotes and coin; and
REMEMBRANCE OF THE                                                                     the management of foreign exchange
DEPARTED BoB EMPLOYEES                    WHO WE ARE AS AN                             reserves to anchor the external value of
In his message, the Governor called       INSTITUTION                                  the currency.
on a solemn moment of reflection in       The Governor reiterated that the Bank’s
remembrance of the Bank’s departed        primary mission is to protect the value      The Governor highlighted that the
employees during 2020: Mr. Matthew        and integrity of the National currency,      Bank’s existence and relevance as an
Wright, Ms. Nono Mahlanza and Mr.         Pula le Thebe. He went on to state           institution leverages public confidence,
Benny Modise, who sadly passed            that it is about moderating the rate of      integrity and trust engendered by
on in May, August, and November,          increase in prices (inflation) within a      continuous excellent performance
respectively; former Board Member         level that makes it worthwhile to earn,      and accountability to the Nation. In
Mr. Robert Neil Matthews who              use (in transactions), save, invest in the   this regard, the traits of a central
passed on in September; retired staff     local currency; and ensure stability and     banker included among others: ethical
members, Messrs Isaac Kgaodi and          credibility of the financial and payments    behaviour, integrity, good personal
Ignatius Tlhagiso Molefi and Ms. Emelly   systems to enable patronage, financial       conduct and professionalism.
Phekoetsile. May the souls of the         inclusion and capability to transmit
departed rest in eternal peace.           policy signals.

                                                                                                                            03
CELEBRATING LONG SERVICE - Bank of Botswana
Christmas Message cont...

OVERVIEW OF THE PAST YEAR’S               precaution towards containment of the        maintenance of disease containment
PERFORMANCE                               disease. Alongside changes to work           measures, domestically, regionally and
Regarding the economy, real GDP was       arrangements and adaptation, additional      globally. This, he emphasised, meant
projected to have contracted by 7.7       resources were provided to enhance the       that health risks remained elevated and,
percent in 2020, compared to a growth     cleaning of offices and spaces as well       therefore, every Bank employee and the
of 3 percent in 2019, with associated     as health screening on entry into Bank       Nation at large, must remain vigilant,
loss of employment and income at          facilities. This involved rearrangements     attentive and respond appropriately to
a personal level for many, stated the     and additional acquisitions with respect     messages and guidance by the relevant
Governor.     Export earnings, mostly     to facilities, equipment, sanitisers, as     authorities.
represented by diamonds, fell markedly;   well as additional health personnel.
and in the context of maintenance of                                                   Regarding monetary policy and financial
levels of imports and COVID-19 related    The Bank was committed to                    stability assessments, the economic
expenditure, the foreign exchange         uninterrupted provision of key services,     outlook and the inflation trajectory
reserves fell from P65.2 billion in       including availability of banking services   suggested      that     accommodative
December 2019 to P57.5 billion in         for the Government and commercial            monetary policy would be maintained
October 2020. Related thereto, the        banks, conduct of payments and               in 2021; and that the banking sector
fiscal deficit (larger expenditure than   settlement and security arrangements,        would continue to be resilient and
revenue) also widened and was             stated the Governor. He further              developmental     with     respect  to
estimated at P7.4 billion for the first   explained that the Bank availed the          adoption of new technology and
six months of the 2020/21 fiscal year,    necessary policy instruments to ensure       payments platforms. A challenge
compared to P4.4 billion for the same     adequate liquidity in the banking system;    to macroeconomic stability relates
period in the previous year.              reducing the cost of borrowing and           to widening budget deficits which,
                                          implementation of a larger downward          however, should be managed through an
Regarding       the     Bank’s                                                                   appropriate funding and debt
mandate, inflation was below                                                                     management framework.
the 3 – 6 percent objective         “THE GOVERNOR WISHED THE
range in 2020 against the            STAFF AND THEIR FAMILIES, A                                  The related implication is that
background of weak economic                                                                       the management of foreign
activity and a reduction in fuel
                                   MERRY CHRISTMAS AND A HAPPY,                                   exchange reserves will be
prices, stated the Governor.        PROSPEROUS 2021. LET US ACT                                   in the context of reduced
He further stated that the         RESPONSIBLY AND COMPLY WITH                                    volumes and the attendant
banking sector remained                                                                           need to adjust investment
sound and resilient, while the
                                    THE COVID-19 PROTOCOLS AND                                    strategies     and     portfolio
payments infrastructures and               TRAFFIC RULES.”                                        construction. There will be,
systems were supportive and                                                                       furthermore, a requirement
adaptive.                                                                                         for diligence and timely advice
                                          rate of crawl of the Pula exchange rate      in relation to government account
The Governor regretted that the Nation    in order to support economic activity; as    movements and execution of payments
continues to contend with the adverse     well as contributing to National policy      in an environment of dwindling fiscal
citation on effectiveness of compliance   development. The Governor highlighted        and external buffers; while Government
with Anti-Money Laundering and            that the Bank maintained judicious           re-calibrates fiscal, structural and other
Combating the Financing of Terrorism      management of the foreign exchange           policies to generate growth, as well as
requirements by the Financial Action      reserves by maximising opportunities         sustainable development.
Task Force.                               for return, while mitigating risks.
                                                                                       While the Bank has been responsive
He affirmed that the Bank continues       The        Bank’s       Headquarters         in terms of work arrangements, it
to work with relevant authorities         Redevelopment Project, PulaThebe,            should not view this as temporary; the
in Government to ensure that this         gathered pace with construction of           right posture for the Bank and all of its
development does not adversely affect     Phase I that had proceeded well.             employees should be adaptive to the
financial flows, investment, trade and,                                                “new normal” and be systematic and
ultimately, economic activity.            PLANS AND PROSPECTS FOR                      strategic about it. Therefore, as one
                                          THE YEAR AHEAD AND BEYOND.                   of the immediate measures, a Task
The Governor acknowledged that 2020       The Governor cautioned that it was           Force had been constituted, chaired
was challenging, with reference to        important to recognise that COVID-19         by the Chief Operations Officer (COO),
COVID-19 and that the Bank contributed    had heightened, as evidenced by the          Mr. Richard Nlebesi, to develop a
towards mitigating its impact. The Bank   dramatic increase in new infections          systematic approach to remote working
implemented various health protocols      and fatalities, second and third waves,      and monitoring of work management,
and work arrangements as a health         discovery of new variants, as well as,       staff performance as well as continued

04    Bank of Botswana
CELEBRATING LONG SERVICE - Bank of Botswana
safety and confidentiality of Bank       mandates and develop a framework            Bank’s reputation; public education
records and information, stated the      for adaptation. For example, the 2021       initiatives; a standardised visual brand
Governor.                                work programmes should address the          that is recognisable and durable; and
                                         transition to supervisory technology        a firm position and implementation
With regards to performance of           (SupTech) and regulatory technology         with respect to social media platforms
essential services and delivery with     (RegTech);     outline     preparedness     such as Twitter, Facebook, Instagram
respect to the Bank’s key mandates,      for a Bank of Botswana digital              and LinkedIn, stated the Governor.
as well as contribution to National      currency, including determiNation of        In the area of human resources, the
policy discussion and development,       resource requirements; and work on          Governor highlighted that there will
the Bank continues to do well and        a framework for harnessing relevant         be imminent developments that are
has been resilient even in the advent    big data generated by the use of            likely to affect the Bank’s approaches
of the COVID-19 pandemic. While          financial technology, which would be        to human resource management
challenging, recent developments         relevant for monitoring activity, policy    issues. Specifically, he stated, relating
around COVID-19 and the leap in          formulation and development. In this        to the outstanding Human Resources
use of new technology, herald new        context, digital skills, innovation and     Strategy to be completed in 2021, as
opportunities and prospects for the      knowledge will be quintessential            well as review of the performance
Bank, individual staff members and the   for effective delivery of the Bank’s        management system.
Nation generally, stated the Governor.   mandate, stated the Governor.
                                                                                     The Governor stated that, in a
The Governor highlighted that access     The Bank has submitted the revised          continuously changing environment,
and awareness with respect to            Bank of Botswana Act and the Banking        the Bank needed to adapt and renew
information     and    communications    Act for processing by Government            functions and operations in order to
technology       infrastructure    and   and, potentially, promulgation by           remain effective and relevant in the
secure use must be ubiquitous. In        Parliament. In this regard the Bank is      discharge of its mandates. He further
this regard, he stated that the Bank     prepared to implement the revised           stated that performance of the Bank
has started procurement of more          legislation, including reformulation        is about individual contributions in
laptops to replace desktops, while       of the Bank’s Bye-Laws and other            terms of skills, commitment and
continuing to improve on associated      subsidiary legislation, where required.     execution, as well as collective focus
connectivity. Moreover, it is expected   The 2021 Work Programme also                and engagement. He went on to
that     the   electronic     document   includes progressing the drafting of        applaud the willingness of Bank staff
management system will enable            the National Payments law and work          to continuously upgrade their skills;
remote access to records to enable       towards establishment of a deposit          particularly, as they adapt and transition
staff to meaningfully perform work       insurance scheme for Botswana.              to new work arrangements and
and undertake assignments remotely.      The expectation is that significant         intensive use of technology. He further
The Governor further stated that the     progress will be made by the end of         implored everyone to actively pursue
Bank is pursuing developing capability   the year. The former will address gaps      and engage in training through online
to enable remote operation of mission    in law and institutional arrangements       and other virtual platforms provided
critical systems in a secure manner      engendered by evolution of payments         by the Bank’s usual counterparts and
and without undermining integrity.       infrastructures and platforms. The          others assessed to be credible.
The Governor further highlighted         latter is a key element of financial
that, it is expected in 2021, that the   sector safety nets designed to foster       The Governor concluded his message
Fintech Monitoring and Strategy Group    financial inclusion and stability, stated   by thanking the Board for ably providing
will, in collaboration with relevant     the Governor.                               strategic guidance, effective oversight
Departments, communicate clearly                                                     and support in implementing the 2020
the areas where technology is going      In 2021, there will be engagements          work programmes.
to affect the Bank’s functions and       on approaches to safeguarding the

                                                                                                                           05
CELEBRATING LONG SERVICE - Bank of Botswana
BANK RATE

                              BANK RATE
                             MAINTAINED AT
                             3.75 PERCENT

       A
                      ccording to the Governor, Moses Pelaelo,       (ERTP), as well as a possible increase in Government
                      inflation increased from 1.8 percent in        levies and/or taxes, could lead to higher inflation.
                      September to 2.2 percent in October
                      2020 and remained below the lower              These risks are moderated by weak domestic and
                      bound of the Bank’s objective range of         global economic activity, which could be exacerbated
        3 – 6 percent. However, inflation is forecast to revert      by periodic lockdowns due to prolonged COVID-19
        to within the objective range in the second quarter of       infections, and the possible decline in international
        2021.                                                        commodity prices, highlighted the Governor.
                                                                     Furthermore, should there be implementation capacity
        Overall, risks to the inflation outlook are assessed         constraints, this could hinder the effectiveness of
        to be balanced. Upside risks relate to the potential         policy stimulus and ERTP initiatives, thus resulting in
        increase in international commodity prices beyond            lower inflation.
        current forecasts, aggressive action by governments
        and major central banks to bolster demand, as well as        Focusing on the domestic economic outlook, the
        possible supply constraints due to travel restrictions and   Governor stated that the Real Gross Domestic Product
        lockdowns, though abating, stated the Governor. He           (GDP) contracted by 4.2 percent in the twelve months
        noted that, domestically, accelerated implementation         to June 2020, compared to a growth of 3.9 percent
        of the Economic Recovery and Transformation Plan             in the corresponding period in 2019. The decline in

        "Broadly, the contraction in GDP reflects the substantial curtailment
        of economic activity due to the necessary measures implemented to
        contain the spread of COVID-19 and safeguard human life"
        output was attributed to the contraction in output of        sectors. In addition, the deceleration in growth of the
        both mining and non-mining sectors, resulting from           finance and business services, general government,
        the associated COVID-19 pandemic containment                 agriculture and social and personal services contributed
        measures. Mining output contracted by 18.6                   to the overall output decline of the non-mining sector.
        percent compared to a growth of 1.5 percent in the
        corresponding period in 2019, mainly due to weaker           Projections by the Ministry of Finance and Economic
        performance of the diamond, soda ash, copper and             Development and the International Monetary Fund
        other mining subsectors. Non-mining GDP contracted           (IMF) suggested a deterioration in economic growth
        by 2.6 percent in the year to June 2020 compared to          for Botswana in 2020. The Ministry estimated that
        4.2 percent in the same period in 2019.                      the economy had declined by 8.9 percent in 2020,
                                                                     from an earlier forecast of a 13.1 percent contraction,
        The Governor indicated that the lower growth in non-         but would rebound to growth of 7.7 percent in 2021.
        mining GDP was mainly due to contraction in output           The IMF projected that the domestic economy
        of the trade, hotels and restaurants, transport and          contracted by 9.6 percent in 2020 and would recover
        communications, construction and manufacturing               to growth of 8.6 percent in 2021. Even with recovery

06   Bank of Botswana
CELEBRATING LONG SERVICE - Bank of Botswana
in 2021, the contraction in 2020 equates,    the third quarter of 2020 compared to the      projections are fraught with uncertainty
approximately, to a two-year loss of         second quarter given the gradual easing        with respect to the possible resurgence
growth in output.                            of COVID-19 movement restrictions from         in infections and uncertain availability and
                                             that period, and the significant increase in   distribution of a COVID-19 vaccine. A
The disparity in forecasts attest to the     Debswana production in the second half         similar pattern of developments pertains
challenges of making forward projections     compared to the first half of the year.        regarding Botswana.
when there is uncertainty about the
duration of constrained economic                                                            At its meeting, the MPC, recognised that
activity, the resultant adverse impact on                                                   the short-term adverse developments
productive capacity, as well as the speed
                                               2021 MPC DATES                               in the domestic economy occur against
of resumption of production and pace of        FEBRUARY 25, APRIL 29, JULY 17,              a potentially supportive environment
recovery in demand.                               AUGUST 19, OCTOBER 21                     including accommodative monetary
                                                    AND DECEMBER 2                          conditions; reforms to further improve the
Broadly, the contraction in GDP reflected                                                   business environment; concerted efforts
the substantial curtailment of economic                                                     by government to mitigate the impact
activity due to the necessary measures       Focusing on the economic activity in           of COVID-19; as well as the anticipated
implemented to contain the spread of         South Africa, the Governor indicated           positive impact of the ERTP. These would
COVID-19 and safeguard human life,           that, it remained subdued and the South        generally augur well for economic activity
stated the Governor. The resultant           African Reserve Bank projected GDP             in the medium term.
decrease in global demand and disruption     to contract by 8 percent in 2020, but to
in supply chains, as well as curtailed       recover to a growth of 3 percent in 2021.      Therefore, the MPC decided to continue
economic activity locally, had affected      Global output was projected to contract        with the accommodative monetary policy
several sources of economic growth           by 4.4 percent in 2020 but to rebound          stance and maintain the Bank Rate at
for Botswana. Notably, these include         to 5.2 percent in 2021, anchored by            3.75 percent.
exports, such as minerals and tourism as     better performance than anticipated for
well as non-food retail economic activity.   the second quarter of 2020, a stronger         The Bank stands ready to respond
                                             performance in the third quarter, as well      appropriately should the need arise.
Nonetheless,  the    economy    was          as immense policy support. However,
assessed to have performed better in         the Governor stated that the recovery

                  BoB GOVERNOR
               OFFICIALLY OPENS THE
              BOTSWANA SAVINGS BANK
                BRANCH IN HUKUNTSI
                         “Financial inclusion important for underserved communities”

The opening of the Hukuntsi branch is        provision of convenient access to banking      Financial inclusion has, at a minimum,
expected to have a huge beneficial impact    services in towns and villages, while          four elements; namely: access to a
to the inhabitants of the area, many of      meeting commercial objectives.                 savings account, credit, insurance, and
whom have historically had little or no                                                     facilitation of payments at reasonable
access to formal financial services. The     The Governor emphasised that access to         cost and minimal impediments. The
Hukuntsi branch, is the first permanent      banking and financial services eases the       ultimate objective is for such access to
physical branch of any bank in Hukuntsi      ability to meaningfully pursue economic        add economic value in terms of increase
and the surrounding Matsha villages.         activities that are desirable for individual   in welfare and living standards for the
                                             welfare enhancement, employment                individual, the community and the broader
Speaking at the opening ceremony, the        creation, raising living standards, and,       economy.
Governor of Bank of Botswana, Mr. Moses      hence, sustainable national economic
Pelaelo, stated that the Hukuntsi branch     development. Financial inclusion is            Governor Pelaelo stated that “It is evident
is a clear demonstration of commitment       part of the United Nations Sustainable         that being financially excluded or lack of
and forward-looking business strategy on     Development Goals number 8 on Decent           convenient access to financial services
the part of BSB towards expansion and        Work and Economic Growth.                      could otherwise be debilitating and

                                                                                                                                    07
CELEBRATING LONG SERVICE - Bank of Botswana
Opening the Botswana Savings Bank in Hukuntsi cont...

                                                                                               of trust; hence greater use of financial
                                                                                               services.

                                                                                               Botswana Savings Bank is a wholly
                                                                                               owned Botswana Government entity
                                                                                               which was established by an Act of
                                                                                               Parliament in 1992, with the mandate
                                                                                               to mobilise affordable financial services,
                                                                                               mostly savings. It grants loans on
                                                                                               commercial terms and provides efficient
                                                                                               banking and financial services to meet
                                                                                               the needs of the rural and urban dwellers
                                                                                               in Botswana. The Chief Executive
                                                                                               Officer of BSB, Mr. Nixon Marumoloa,
                                                                                               concurred with the Governor about
                                                                                               the importance of financial inclusion,
                                                                                               stating that the BSB strategy is to
                                                                                               expand their services to areas that had
 Bank of Botswana Gorvenor, Mr. Moses Pelaelo (right), officially opening                      no or limited banking services. Kgosi
 Botswana Savings Bank (BSB) Hukuntsi branch, accompanied by BSB Deputy                        Merapelo Tshweneyagae of Hukuntsi
 Board Chairman, Mr Thatayaone Gabaraane (left)                                                glorified BSB for being the first bank
                                                                                               in the village, a welcome development
                                                                                               that will save the community money
constrain development and growth. That          that the community should be aware
                                                                                               and travelling inconvenience to access
is, even with an abundance of resources         of. This includes the susceptibility to
                                                                                               services in other villages.
in terms of land, livestock, labour, skills     cybercrime, card fraud and identity
and ability, as well as public infrastructure   theft. In this instance, such crime can
                                                                                               The event was attended by among
and services, their productivity and            happen with speed, with wider reach
                                                                                               other dignitaries; Member of Parliament
benefit to society will be suboptimal in        and impact, resulting in financial loss,
                                                                                               for Kgalagadi North Constituency,
the absence of cost-effective access to         disable key processes and, potentially,
                                                                                               Honourable, Ms. Talita Monnakgotla;
financial services”.                            reduce public trust in the banking
                                                                                               Senior Government officials in Hukuntsi;
                                                system. Customers, therefore, need to
                                                                                               Honourable Councillors; BSB Deputy
The Governor implored the Hukuntsi              be vigilant in safeguarding their personal
                                                                                               Board Chairman and Board Members;
community to adapt and embrace the              and account access credentials and in
                                                                                               BSB Chief Executive Officer and
new normal in order to enter or retain          responding to unsolicited offers and
                                                                                               staff; Director of Banking Supervision
the financial inclusion status. Financial       requests for personal information.
                                                                                               Department, Dr. Lesedi Senatla and Head
inclusion has been anchored on physical         Such vigilance and risk awareness are
                                                                                               of Communications and Information
presence of institutions (brick and             attributes of financial inclusion.
                                                                                               Services Division, Dr. Seamogano
mortar), such as the branch that is being
                                                                                               Mosanako; media practitioners; and
opened; payments instruments such as            The Governor also outlined some of
                                                                                               other distinguished guests.
cheques, banknotes and coin; paper              the key enabling factors for effective
statements of account, passbooks and            financial inclusion. These include the
agreements; as well as personal contact         provision of infrastructure such as
between a customer and a bank official.         wi-fi mobile connectivity, digital or
While these channels and instruments            electronic Omang, digital records, and
remain relevant and important in many           key services to enable uninterrupted           "The Governor stated that
respects, the advent of technology,
electronic means of payments, mobile
                                                functioning of financial services to meet
                                                service level assurances by banks/
                                                                                               traditional approaches to
money and other digital platforms               vendors and expectations of customers.         banking will over time,
offers greater opportunities for more           The Governor also emphasised the               likely disappear due to
                                                                                               lack of patronage and
efficient, adaptive and sustainable             need for the financial sector policies,
means for provision of financial                maintenance of macroeconomic and
services, particularly in the context of        financial stability and effective regulation   support, as the demand and
low-population density countries such
as Botswana.
                                                and oversight to catalyse the growth
                                                and patronage of financial services. In
                                                                                               supply of new approaches
                                                addition, effective regulation fosters         accelerate and become the
The Governor highlighted some of the
undesirable aspects that come with
                                                sound governance, as well as prudent
                                                and beneficial operations of financial
                                                                                               new normal."
digitilisation and financial technology         institutions and, therefore, maintenance

08     Bank of Botswana
CELEBRATING LONG SERVICE - Bank of Botswana
LONG SERVICE AWARDS

                                  CELEBRATING
                                  LONG SERVICE
                                  In 2020, the Bank recognised the long service
                                  of a total of 99 staff members and issued
                                  them with Long Service Awards. These are
                                  given to employees who have served the
                                  Bank for a minimum of 10 continuous years
                                  and thereafter every 5 years.
                                  The Award is meant to reward loyal, long and continous service
                                  to the Bank. In the year 2020, the recipients were as per the
                                  below categories:

                                            40 YEARS
                                            OF SERVICE
                                            (1980 - 2020)

                      ELIZABETH KOPELO                      THOMAS MASIMOLA
                        Banking Manager                       Protection Officer
                       Francistown Branch                    Protective Services

                                                                                                   09
CELEBRATING LONG SERVICE - Bank of Botswana
Long Service Awards cont...

                                            35 YEARS
                                            OF SERVICE
                                            (1985 - 2020)

     SETLHAKE REAITSANYE                 STELLA RAMOCHA                      REFILWE REBECCA
       Senior Bank Examiner                 Head Cleaner                         TLHOPHANE
        Banking Supervision       Procurement and Property Management           Procument Clerk
                                                                            Procurement and Property
                                                                                  Management

        TIBONE LISENDA                KEALEBOGA SHALAULO                  KEADIMILWE MOATLATSI
     Senior Accounts Assistant             MASALILA                          Protection Officer
              Finance                    Deputy Governor                     Francistown Branch
                                         Governor's Office

MPHO RASEADIMO SEBONEGO                   PETER MASETE                  ELDA GOLEBECWE MOTSHABI
   Senior Statistical Assistant       Senior Accounts Assistant            Senior Statistical Assistant
 Communications and Information            Finance (Retired)             Communications and Information
            Services                                                                Services

10   Bank of Botswana
30 YEARS
                             OF SERVICE
                             (1990 - 2020)

 MOSES PELAELO          GABOTHUSE LEKONE           AMELIA SADI SEITSHIRO
     Governor          Senior Accounts Assistant   Senior Statistical Assistant
  Governor's Office             Finance            Research and Financial Stability

UTLWANANG DIMPE        MMAPULA MOTSWAGAE              KGOMOTSO NTSATSI
Senior Bank Examiner   Senior Accounts Assistant        Deputy Director
 Banking Supervision            Finance              Payments and Settlement

                                                                                      11
Long Service Awards cont...

                                            25 YEARS
                                            OF SERVICE
                                            (1995 - 2020)

     KEBUALEMANG SEKONYE             DORCUS TSHEPO MOSWEU           LINDA LIDIAH KAPAYA
        Currency Examiner            Senior Settlement Assistant      Administration Clerk
        Francistown Branch             Payments and Settlement         Francistown Branch

   MOSARWANA VIRGINIA                 BOIKHUTSO MHLABANO           GEOFFREY SHIMA NCUBE
          MARAMANE                      Currency Supervisor            Principal Economist
Senior Financial Stability Analyst       Francistown Branch        Research and Financial Stability
 Research and Financial Stability

 ELIZABETH MMAFISH MOLEFI                 ENTLE MALEPA              DITLETSE TSHIMOLOGO
      Personal Assistant                  Protection Officer           Protection Officer
      Francistown Branch                  Protective Services          Protective Services

12    Bank of Botswana
25 YEARS
                                 OF SERVICE
                                 (1995 - 2020)

  JANET ALETHAENG          MOSAMAREA MALAAKGOSI       BAITSHENYETSI MALELE
Senior Currency Examiner      Banking Supervisor         Currency Examiner
   Francistown Branch          Francistown Branch        Francistown Branch

LORATO GRACE PETER          BOIKANYO OBOTSANG           SAMUEL MOISERAELE
   Currency Examiner           Protection Officer         Protection Officer
  Banking and Currency         Protective Services        Protective Services

RAYMOND ONTIRETSE            GAEBOLAE DITIRWA         EVELYN MOSETSANAGAPE
     LOREKANG                Administration Officer        NTHEBOLANG
  Protection Officer           Francistown Branch        Senior Banking Clerk
  Protective Services                                     Francistown Branch

                                                                                13
Long Service Awards cont...

                                     25 YEARS
                                     OF SERVICE
                                     (1995 - 2020)

      EVELYN BOITUMELO              AMELIA DIAU                     KEFILWE LETSHOLO
            MOGOGE            Senior Verification Assistant                Cleaner
        Currency Examiner          Financial Markets          Procument and Property Management
       Banking and Currency

     MOTHIBEDI MOJEWA           THANDEKILE NDEKE               MOTLHANKA KENALEMANG
       Protection Officer        Currency Supervisor               Protection Officer
      Protective Services        Banking and Currency              Protective Services

     MAKAPANE INNOCENT           MOEMEDI PHETWE                     MOMPATI PHINEAS
           MASUGE                 Deputy Director                       RAMAKOKO
           Messenger              Financial Markets                 Senior Banking Clerk
       Francistown Branch                                            Francistown Branch

14   Bank of Botswana
25  YEARS
                                              OF SERVICE
                                              (1995 - 2020)

   TSHOKOLOGO ALEX                  ITIRELENG PETER LATLHANG                JOSEPHINE CHIURA
      KGANETSANO                    Senior Financial Stability Analyst        Currency Manager
          Director                   Research and Financial Stability    Banking and Currency (Retired)
Research and Financial Stability

   CHIDZANI MOTHEBE                       BASHI BATSWELENG               ALICE BOONE KGATHOLA
          Cleaner                         Maintenance Assistant               Deputy Director
    Francistown Branch             Procurement and Property Management           Finance

   DICHABA OLATOTSE                    SIPHIWE MATHENDELE                BARULAGANYE SEITHAMO
  Human Resources Officer             Assistant Banking Manager           Human Resources Officer
     Human Resources                     Banking and Currency                Human Resources

                                                                                                          15
Long Service Awards cont...

                                      25 YEARS
                                      OF SERVICE
                                      (1995 - 2020)

     ROSEMARY MANYAMA           IDAH GADIBOTSILE PHADI            CHOOKULA JIBICHIBI
             Cleaner                Technical Assistant           Senior Protection Officer
       Francistown Branch     Information and Communications        Francistown Branch
                                         Technology

 MARGRETMARY MUSHANGO              MOGI KELAOTSWE              LUKA LULU NGWAKOMONNYE
       Deputy Director                Messenger                   Senior Protection Officer
    Internal Audit Services           Secretariat                    Protective Services

                                   MATSHIDISO PULE
                                    Clerical Assistant
                                   Francistown Branch

16   Bank of Botswana
20 YEARS
                                      OF SERVICE
                                      (2000 - 2020)

        ORAPELENG                 CHANANA DABUTHA         SELEMA LEONARD OAITSE
     MOSALAKGOTLA                   Protocol Officer               SELEMA
   Senior Protection Officer           Secretariat             Deputy Director
      Protective Services                                     Protective Services

   STEPHEN NKONYANE              ERNEST WADIKONYANA          SITHEMBENI NTEBA
     Protection Officer            Senior Bank Examiner            Messenger
     Protective Services            Banking Supervision        Francistown Branch

      GLADNESS NYONI             MMAPULA MOTSHEGARE         LILLIAN TLHOLWE
        Deputy Director           Senior Bank Examiner    Human Resources Manager
Information and Communications     Banking Supervision       Human Resources
           Technology

                                                                                    17
Long Service Awards cont...

                                                  20  YEARS
                                                   OF SERVICE
                                                   (2000 - 2020)

      BOKHANA KEORAPETSE                    DIMPHO THABO KERENG                  JUDITH KENEILWE SERIBE
             MOTSHEWA                             Head Cleaner                    Senior Protection Officer
         Principal Economist                   Francistown Branch                    Protective Services
     Research and Financial Stability

        BORESETSE MAISWE                    TSHOGANETSO MOLOKO                     BOITUMELO RAMODIMO
       Senior Protection Officer                      Cleaner                               Cleaner
          Protective Services           Procurement and Property Management   Procurement and Property Management

18     Bank of Botswana
20 YEARS
                                        OF SERVICE
                                        (2000 - 2020)

KEDISALETSE MAKGORO           CORDELLIA NEONYANA MOSEKI                 VINCENT GOLEBETSWE
Human Resources Assistant      Planning and Budgeting Manager              Banking Manager
    Human Resources                        Finance                        Banking and Currency

  MOOKETSA MOKUBE                  GODFREY MATHEATAU                     PATRICK LESOTLHO
     Senior Dealer                   Security Technician               Payment Systems Manager
    Financial Markets                Protective Services                Payments and Settlement

                GOITSEONE RAMARETLWA                    FRANCIS MOATSHE
                     Personal Assistant                        Driver
                   Internal Audit Services               Protective Services

                                                                                                  19
Long Service Awards cont...

                                            15 YEARS
                                            OF SERVICE
                                            (2005 - 2020)

      POWELL MOKGWENG                   TLAMELO NTABENG                MERCY BONNIE BOIKANYO
        Systems Manager                   Protection Officer               Protection Officer
  Information and Communications         Protective Services               Protective Services
             Technology

      OMPHILE TESELETSO               MOGOMOTSI THOMAS                   KEAMOGETSE RAMADI
             Cleaner                    Portfolio Analyst                      Economist
Procument and Property Management       Financial Markets              Communications and Information
                                                                                Services

    GOFAMODIMO MAGOSI                   LEONARD NNETE                     MOHUMI KENEILWE
  Assistant Settlement Manager            SETSHEGETSO                           SEOKAMO
     Payments and Settlement            Principal Economist                 Senior Economist
                                    Research and Financial Stability   Research and Financial Stability

20   Bank of Botswana
15 YEARS
                     OF SERVICE
                     (2005 - 2020)
                                                                          10  YEARS
                                                                           OF SERVICE
                                                                           (2010 - 2020)

  RAPHAEL KGETHE              KABELO KAIZER                           PHILLIP BOWE
 Senior Bank Examiner              DIMMERE                         Maintenance Supervisor
  Banking Supervision       Senior Protection Officer        Procurement and Property Management
                               Protective Services

                                                                                Drivers Accident Free Award
                                                         DRIVERS                This Award goes to Drivers
                                                         ACCIDENT               who have not been involved in
                                                           FREE                 any road traffic accident while
                                                          AWARD                 in charge of a Bank vehicle
                                                                                during the year. The Protective

                                                        Services Department submits the names of those
                                                        who qualify on an annual basis. The 2020 recipients
GOEFAONE KELENTSE             MOTHUSI LETSEBE           are as follows: Mr. Baaitse Maboko, Mr. Ronald
Senior Protection Officer    Maintenance Assistant      Modise, Mr. Francis Moatshe, Mr. Mogogi Gagobepe
   Protective Services                                  and Mr. Phenyo Nkgelepang.
                                Procurement and
                              Property Management
                                                                                Security Award for
                                                         SECURITY               Best Kept Residence
                                                        AWARD FOR               The Award is based on the
                                                         BEST KEPT              general upkeep of the gardens,
                                                        RESIDENCE               the grounds, lay-out of gardens
                                                                                and cleanliness of the house, and
                                                        particularly, the bathroom, toilets and kitchens. It is also
                                                        based on the overall maintenance of the residence, i.e.
                                                        absence of broken windowpanes, etc. To achieve this,
                                                        the Bank has assigned employees, for both Francistown
                                                        and Gaborone, to conduct inspections of the houses/
               DANIEL RAMATSIPELE
                                                        residences and make recommendations of nominees.
                Maintenance Assistant
                                                        The 2020 recipients are as follows: Ms. Lebogang
                 Francistown Branch                     Nthebolang, Ms. Lesedi Mpolokang, Ms. Irene Pelaelo,
                                                        Mr. Tlamelo Ntabeng, Mr. Sechele Phaladi and Ms. Tiny
                                                        Sebe Sue.

                                                                                                                21
GROUP AWARDS:
                                        BUSINESS CONTINUITY
                                         MANAGEMENT TEAM
 Richard Nlebesi
 COO - Team Leader - BCMT                   The Bank’s Resilience Champion!

T
       he Group Award is given to a Task    was due to the tireless efforts of the        •   Review and activation of the
       Force or a Department which          BCMT, ably led by the Chief Operating             Business Continuity and Recovery
       has performed consistently           Officer (COO).                                    Plans and Teams           to ensure
       and exceptionally during the                                                           continuity of mission critical Bank
year to achieve a specific objective.       In this regard, the Bank maintained a             services and products;
In 2020, this Award was snatched by         resilience posture, steadfastly working       •   Timely availability of localised
the Business Continuity Management          through the first and subsequent                  travel permits to staff working
Team      (BCMT).      The    Governor      lockdowns. A Business Recovery                    during the lockdowns;
recognised the Team’s sterling              Plan was in place to guide recovery of        •   Employment of Temporary Nurses
performance in ensuring continuity of       processes when lockdowns were lifted.             for screening of staff/visitors
the Bank’s critical business operations                                                       before accessing Bank buildings
during the COVID-19 pandemic.               The BCMT supported and guided                 •   Employment of Temporary Cleaners
                                            implementation of the solutions in line           to augment existing Cleaners for
The BCMT is a committee comprising          with the State of Emergency laws,                 thorough and deep cleaning;
22 staff members, mostly at                 issued from time to time, during this         •   Fumigation of Bank facilities
Deputy Director level from all Bank         unchartered journey that curtailed the        •   Introduction of Shift Work/Working
Departments. The BCMT is a tactical         freedoms that the human race has                  from Home strategy;
advisory committee whose purpose            taken as granted.                             •   Procurement of sanitisers and
is to ensure enhanced business                                                                personal protective equipment
continuity/resilience of the Bank’s         The response of staff has been stellar,           (PPE) for staff;
mission     critical   processes and        with everyone digging deep into               •   Erection of security booths perspex
systems, and their dependencies even        themselves to fulfil the Bank’s critical          barriers to protect the Protective
during crisis situations.                   services while complying with the                 Services staff as front liners;
                                            COVID-19     containment       measures.      •   Availability of counseling services
At the beginning of the year 2020,          Some of the strategies rolled out include:        to manage trauma among staff
the Business Continuity Management                                                        •   Continous communication and
Team (BCMT) anticipated the advent of       •   Review of the Pandemic Response               information updates to staff;
COVID-19 virus infections locally. The          Plan by January 31, 2020;                 •   Provision of quarantine services,
virus was declared a pandemic by the        •   Introduction of external travel               where necessary;
World Health Organisation in March              restrictions for staff, cancellation of   •   Sick leave extension for prolonged
2020, and shortly, thereafter, detected         hosting of external visitors and group        confinement and/or hospitalisation
in Botswana. When the first lockdown            hosting activities by March 2020;             for COVID-19 pandemic related
was announced in April 2020, the Bank       •   Distribution of sanitisers, masks,            ailments;
stood ready to respond and established          and COVID -19 virus information           •   Implementation of Social Distancing
Pandemic Response and COVID-19                  pack to the SADC CCBG IT                      Protocols on Bank premises.
Business Continuity Plans.                      Subcommittee meeting attendees
                                                hosted by the Bank at Kasane in
The plans ensured that the Bank's               February 2020;
critical products and services continued    •   Replacement        of     face-to-face
to be provided within a workplace that          meetings with online meetings
was as safe as practically possible. This       (Microsoft Teams)

22    Bank of Botswana
MY CAREER PATH
                                                      Rachel Tshephe

                                                      "You alone are the judge of your
                                                      worth and your goal is to discover
                                                      infinite worth in yourself, no
                                                      matter what anyone else thinks"
                                                      by Deepark Chopra.

I
    joined the Bank on May 12, 1976,       other duties at the time. However,
    after completing my Secondary          after the recruitment started, I was
    School in 1975. During those           positioned as Clerk Grade II, in the
    years, it was fashionable to dress     Banking Unit of the then Operations
up and visit the mall and I remember       Department responsible for data
at the time there were only two malls,     capturing (Ledgers and Salaries).
the Main Mall and African Mall. At the
time, I had come to check a friend         I worked in different departments
at their jewellery shop, only to hear      such as Forex (Financial Markets
about a new bank that was about            Department), Accounting (Finance
to open. After enquiring about its         Department)    and   Administration
whereabouts, I went to the Embassy         (Human    Resources    Department)
Chambers Building.        On arrival, I    in the Budget Section, but later
met a Secretary whom I told I was          went back to Banking and Currency
looking for a job and she referred me      Department, where I work as a Senior
to one Mr. Freyer. Mr. Freyer was          Banking Clerk.
surprised; he laughed and took me
to the Administration Officer where        I had a dream career path I wanted
I repeated what I said to him. I was
                                                                                     WORD OF ENCOURAGEMENT
                                           to follow but as fate would have it, I
                                                                                     Education is the key, but the mistake
told that I had to apply, but I insisted   ended up in my second best dream
                                                                                     most people make is that after
I be shown what to do, where to sit        career, banking. At the time I was
                                                                                     obtaining the qualification, they think
and do the job. I was then given some      thinking of commercial banks; there
                                                                                     the certificate will do the job for them;
forms to take to the doctor for medical    was no central bank in Botswana.
                                                                                     this is a big no!!! The qualification
examinations and on bringing back the      I thank God Almighty everyday for
                                                                                     only helps you to understand and do
results, I was told to come to work the    opening Bank of Botswana doors for
                                                                                     your job better; put it in the drawer
following week on Wednesday, but I         me, for I never regretted being part of
                                                                                     and “bereka”. One other thing: read
told them that I will come on Monday       this great institution.
                                                                                     and understand the Conditions of
as Wednesday was too far as I was
                                                                                     Service.
afraid that they may give someone          During my time in the Bank, I attended
else my job. They, however, assured        many courses/workshops; in-house,
me of the job.                             local and international sponsored by
                                           the Bank. I also embarked on personal
After my employment, the Bank              development by studying Certificate
soon relocated from the Embassy            in Accounting and Business Studies
Chambers to its new building. When         (CABS) (University of Botswana) and
I started my job, positions were not       Intermediate Diploma in Banking with
yet established and there were no job      Botswana Institute of Bankers (BIOB).
descriptions, so I ended up operating
a switchboard, filing and doing any

                                                                                                                          23
BEHIND THE BANK

BEHIND THE BANK
                                          Dr. Kganetsano joined the Bank in           responsibility for professional and
                                          1995 as an Assistant Research Officer       strategic leadership of the Department.
                                          in the then Research Department             Dr Kganetsano graduated with a
                                          (now Research and Financial Stability       Bachelor of Economics Degree
                                          Department). He was redesignated            from the University of Botswana in
                                          Research Officer in 1998 and promoted       1995, a Post Graduate Diploma in
                                          to Senior Research Officer in 2002. In      Financial Economics in 1997 from
                                          2009, Dr Kganetsano was transferred         the University of London and, in
                                          on promotion to the Financial Markets       1999, a Master of Science Degree
                                          Department as Manager, Open Market          in Economics and Finance from
                                          Operations and, in 2013, he was             the University of Warwick, United
                                          transferred to the Banking Supervision      Kingdom. Dr Kganetsano obtained a
                                          Department as Deputy Director.              PhD in Economics from Loughborough
                                                                                      University, United Kingdom in 2007.
                                          Dr. Kganetsano was appointed Director,      During his career in the Bank, Dr
                                          Research      and   Financial   Stability   Kganetsano has attended several
                                          Department in March 2017, with              short-term professional central banking
                                          responsibility for providing economic,      courses as well as management and
                                          monetary and statistical analysis and       leadership development programmes
DR. KGANETSANO APPOINTED                  policy recommendations in the areas of      including the Advanced Management
DEPUTY GOVERNOR                           monetary and exchange rate policies as      Development Programme at Oxford
                                          well as promotion of financial stability.   University, United Kingdom.
His Excellency The President Dr.          During the period, among others, he was
Mokgweetsi Masisi has appointed           a member of the Monetary Policy and         Dr. Kganetsano will be on secondment
Dr Tshokologo Alex Kganetsano to          Executive Committees of the Bank and,       to the International Monetary Fund
the position of Deputy Governor of        in general, served as the administrative    (IMF) African Department under the
the Bank of Botswana with effect          head of the Research and Financial          Special Appointee Programme for
from February 5, 2021.                    Stability Department with overarching       one-year from February 8, 2021.

GONAYA BASUTLI JOINS IMF                  was further promoted to Principal
                                          Economist in 2017, in the Research
Ms. Gonaya Basutli (Principal             and Financial stability Department, a
Financial Stability Analyst, Research     position she still holds as she joins the
and Financial Stability Department)       IMF. Ms. Basutli has attended various
has joined, on January 11, 2021, the      job-related inhouse and external
Africa Group I Constituency Executive     courses and seminars, in institutions
Director’s Office as an Advisor, for an   such as, Joint Africa Institute, MEFMI,
initial period of two years.              International Monetary Fund (IMF), to
                                          mention a few.
Ms. Gonaya Basutli joined the Bank
in 2003 as a Trainee Economist in         Ms Basutli holds a Bachelor of
the then Research Department,             Economics degree obtained from the
following her graduation from the         University of Botswana (2003) and an
University of Botswana. In 2005           MSc in Economics from the University
she was re-designated Economist,          of Leicester (2009).
still in the Research Department.
She was transferred on promotion
in 2012, to Senior Economist in the
then Financial Stability Division. She

24   Bank of Botswana
2020 BoB HIGHLIGHTS

                                                          His Excellency, The President, Dr. Mokgweetsi Masisi,
                                                          meeting with the Deputy Managing Director (DMD)
                                                          of IMF, Mr. Tao Zhang and BoB Governor, Mr. Moses
                                                          Pelaelo, during the DMD's visit to Botswana.
Chanana Dabutha, Protocol Officer, ushering guests
during a conference in Kasane.

                                                          Registration of Cabinet Ministers in compliance with
                                                          COVID-19 protocols. Minister of Basic Education,
Rapporteurs (from left) Esther Mpete, Innocent            Hon. Fedilis Molao registering his details with one of
Molalapata, and Baby Mogapi at a conference in Kasane.    the Bank's Heatlh officials.

Journalists during the (MPC) Media Briefing on December 3, 2020.

                                                                                                               25
2020 Highlights cont...

 Deputy Governor, Andrew Motsomi,          Sunday Standard journalist Mr. Seitshiro,
 during the December 2020 (MPC)            during one of the 2020 Monetary Policy      Farewell    Ms.    Tsholofelo
 media briefing.                           Committee (MPC) media briefing.             Motshidisi, Governor's Office.

 Ms. Ita Mary Mannathoko has been appointed to the position
 of Executive Director of the Africa Group 1 (AfG1) Constituency
 at the International Monetary Fund (IMF), in Washington DC,         One of the attendees during the (MPC) media
 USA, effective November 1, 2020 to October 31, 2022.                briefing, Mr. Mguni from Mmegi.

 Part of the BoB Change Agents for the PulaThebe Project.

26   Bank of Botswana
Always wear
a mask

          Frequently
          Sanitise your
          sanitize or wash your
          hands with soap

                  Sanitise your
                  environment or
                  your work area
                  frequently

              Observe social
              distancing at all times

Avoid unnecessary movements
Avoid sharing personal items
Protect your loved ones by making
sure everyone follows guidelines!

                                        27
A new version of the polymer P10 banknote is entering circulation.

                                 NEW P10
                                NEW    P10 BANKNOTE
                                           BANKNOTE                                                                     A The
                                                                                                                          newdesign
                                                                                                                        The
                                                                                                                        but
                                                                                                                               versionisofsimilar
                                                                                                                          butdesign
                                                                                                                              there is
                                                                                                                            there
                                                                                                                                           the polymer
                                                                                                                                       similar
                                                                                                                                     are
                                                                                                                                  areknows
                                                                                                                                                          P10 banknote
                                                                                                                                                  to the previous
                                                                                                                                          sometodifferences
                                                                                                                                                   the previousand
                                                                                                                                       some differences      and
                                                                                                                                                                    polymer
                                                                                                                                                                polymer
                                                                                                                                                               forit to
                                                                                                                                                                             is entering
                                                                                                                                                                                 version circulation.
                                                                                                                                                                                         of the banknote,
                                                                                                                                                                              version ofthat
                                                                                                                                                                       it is important
                                                                                                                                                                      is important
                                                                                                                                                                                         the banknote,
                                                                                                                                                                                      that
                                 IN CIRCULATION
                                IN  CIRCULATION                                                                           the
                                                                                                                        the
                                                                                                                          new
                                                                                                                        new
                                                                                                                              public
                                                                                                                            public  knowsThe
                                                                                                                               banknote.
                                                                                                                             banknote.
                                                                                                                          circulation  and
                                                                                                                                                what to look
                                                                                                                                             what
                                                                                                                                          Theshall
                                                                                                                                                  oldtobanknotes
                                                                                                                                                        look for towill
                                                                                                                                               old banknotes
                                                                                                                                                     run parallelwillwith
                                                                                                                                                                          check authenticity
                                                                                                                                                                      checknot authenticity
                                                                                                                                                                        not the
                                                                                                                                                                                be withdrawnoffrom
                                                                                                                                                                              be withdrawn    from
                                                                                                                                                                                  new banknote.
                                                                                                                                                                                                  of the
                                                                                                                                                                                                  the

                                                                                                                        circulation and shall run parallel with the new banknote.

                                        FRONT
                                       FRONT

                                                                                                      55                            33
                                                                                                                                             22
                                                                                                                                                          44
                                                                                        11

                                       BACK
                                       BACK

                                                       66

                                                        22

                                                                        HEADQUARTERS                                                       FRANCISTOWN BRANCH
                                                            GETTO
                                                           GET  TOKNOW
                                                                   KNOWYOUR
                                                                        YOURNEW
                                                                             NEWBANKNOTE
                                                                                 BANKNOTE
                                                                        Physical Address 17938, Khama
                                                                        Crescent, Gaborone, Botswana 9597
                                                                                                                                           9597, Thapama Circle
                                                                                                                                           Francistown, Botswana
                                                                                                                                           Private Bag F212
                                                                        POSTAL
                                   WHENTHE
                                  WHEN  THEBANKNOTE
                                            BANKNOTEISIS HELD
                                                       HELD UPUP
                                                               TOTO THE
                                                                  THE    LIGHT,
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 LOOK
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                                                                                         FEEL
                                                                                   154, Gaborone,                                           TILT
                                                                                                                                           TILT
                                                                                                                                           Botswana
                                                                        Telephone: 360 6000
                                                                                                                                           Telephone: 241 0450 / 240 0400
                                                                        Botswana Road; Plot 764/5,                                         Visit: www.bankofbotswana.bw
                                                                        Main Mall (Former BTC Offices)                                     Email:info@bob.bw / comms@bob.bw

11                                22                             3 3                               4 4                                      5 5                                     6   6

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                                                                                                                                    www.bankofbotswana.bw         | © Bank of Botswana
                                                                                                                                                                      © Bank           2020
                                                                                                                                                                              of Botswana 2020
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