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Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
sustainability

Article
Carpooling Platforms as Smart City Projects: A Bibliometric
Analysis and Systematic Literature Review
Leonidas G. Anthopoulos *                  and Dimitrios N. Tzimos

                                          Department of Business Administration, University of Thessaly, GR41500 Larissa, Greece; tzimosdim@gmail.com
                                          * Correspondence: lanthopo@uth.gr

                                          Abstract: Carpooling schemes for mutual cost benefits between the driver and the passengers has
                                          a long history. However, the convenience of driving alone, the increasing level of car ownership,
                                          and the difficulties in finding travelers with matching timing and routes keep car occupancy low.
                                          Technology is a key enabler of online platforms which facilitate the ride matching process and
                                          lead to an increase in carpooling services. Smart carpooling services may be an alternative and
                                          enrichment for mobility, which can help smart cities (SCs) reduce traffic congestion and gas emissions
                                          but require the appropriate architecture to support connection with the city infrastructure such as
                                          high-occupancy vehicle lanes, parking space, tolls, and the public transportation services. To better
                                          understand the evolution of carpooling platforms in SCs, bibliometric analysis of three separate
                                          specialized literature collections, combined with a systematic literature review, is performed. It
                                          is identified that smart carpooling platforms could generate additional value for participants and
                                          SCs. To deliver this value to an SC, a multi-sided platform business model is proposed, suitable
                                for a carpooling service provider with multiple customer segments and partners. Finally, after
         
                                          examining the SC structure, a carpooling platform architecture is presented, which interconnects
Citation: Anthopoulos, L.G.;
                                          with the applicable smart city layers.
Tzimos, D.N. Carpooling Platforms
as Smart City Projects: A Bibliometric
                                          Keywords: carpooling; business model; smart mobility; smart city; project; platform
Analysis and Systematic Literature
Review. Sustainability 2021, 13, 10680.
https://doi.org/10.3390/
su131910680
                                          1. Introduction
Academic Editor:                                The continuous increase in cities’ populations leads to a rise in the number of cars,
Manuela Tvaronaviciene                    which creates traffic, makes it difficult to find a parking space, negatively affects the quality
                                          of life, and increases fuel consumption and production of exhaust gases [1]. The problem is
Received: 9 August 2021                   exacerbated by the low utilization of the car, as in most commutes it is used by one person,
Accepted: 14 September 2021               the driver [2].
Published: 26 September 2021
                                                Cities, taking advantage of the evolution of technology, are becoming smart, aiming
                                          to improve the quality of life in the urban environment. The internet empowers online
Publisher’s Note: MDPI stays neutral      platforms, which facilitate direct access to services and solves the problem of matching
with regard to jurisdictional claims in
                                          supply with demand.
published maps and institutional affil-
                                                In the field of smart mobility, there is a shift from focus on objects and infrastructure
iations.
                                          to providing value to end users with integrated mobility services. In recent years, there has
                                          been a transition from private car ownership to mobility as a service (MaaS) with services
                                          like carpooling, ride-hailing, ridesharing, and carsharing [3,4]. Car ownership is under
                                          question due to challenges such as traffic, parking, and costs, while the alternatives of
Copyright: © 2021 by the authors.         individual transportation through technology are increasing.
Licensee MDPI, Basel, Switzerland.              The benefits from carpooling are important both from the participants’ perspective,
This article is an open access article
                                          who share the trip costs, and from the city’s perspective, where the traffic congestion,
distributed under the terms and
                                          parking demand, and gas emissions are reduced. However, the integration of carpooling
conditions of the Creative Commons
                                          services in the context of smart cities appears limited. This paper extends [2] and its
Attribution (CC BY) license (https://
                                          aim is to analyze the literature on the knowledge area resulting from the intersection of
creativecommons.org/licenses/by/
                                          smart carpooling value generation, platform business models, and smart city platform
4.0/).

Sustainability 2021, 13, 10680. https://doi.org/10.3390/su131910680                                   https://www.mdpi.com/journal/sustainability
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
carpooling value generation, platform business models, and smart city platform architec-
                                  tures areas as shown in Figure 1. To reach this goal, a bibliometric analysis (BA) is com-
                                  bined with a systematic literature review (SLR) about the following research questions:
                                       RQ1: “How is value being generated, captured, and transferred from smart carpool-
Sustainability 2021, 13, 10680    ing services?”                                                                         2 of 29
                                       RQ2: “What is the business model for a carpooling platform provider to approach a
                                  smart city and deliver its services?”
                                 architectures areas as shown in Figure 1. To reach this goal, a bibliometric analysis (BA) is
                                       RQ3: “What is the architecture of a carpooling platform project within the smart
                                 combined with a systematic literature review (SLR) about the following research questions:
                                  city?”

                                  Figure1.1.Intersection
                                 Figure      Intersectionofofthematic
                                                              thematicareas.
                                                                       areas.

                                        The remainder
                                      RQ1:      “How is of       this paper
                                                              value   being isgenerated,
                                                                                 structuredcaptured,
                                                                                               as follows:and Section    2 brieflyfrom
                                                                                                                   transferred      presentssmart the
                                  background      of
                                 carpooling services?”the  thematic   areas  related  to the  research   questions.     Section  3 describes      the
                                  research   methodology.        Section  4 presents    and  discusses    the  results,
                                      RQ2: “What is the business model for a carpooling platform provider to approach a   while Section     5  sum-
                                  marizes
                                 smart  citythe
                                             and  conclusions.
                                                    deliver its services?”
                                      RQ3: “What is the architecture of a carpooling platform project within the smart city?”
                                  2. Background
                                      The remainder of this paper is structured as follows: Section 2 briefly presents the
                                 background
                                        There areof themanythematic   areasfor
                                                               definitions   related   to thecity,
                                                                                 the smart      research
                                                                                                     such questions.
                                                                                                           as “A Smart    Section
                                                                                                                             City is3 describes
                                                                                                                                       a city well
                                 the research    methodology.        Section  4 presents    and    discusses
                                  performing in a forward-looking way in these six characteristics (economy,   the  results,  while    Section
                                                                                                                                    people,        5
                                                                                                                                                gov-
                                 summarizes      the conclusions.
                                  ernance, mobility,       environment, living), built on the ‘smart’ combination of endowments
                                  and activities of self-decisive, independent and aware citizens” [5] and “A city can be de-
                                 2. Background
                                  fined smart when investments in human and social capital and traditional (transport) and
                                      There
                                  modern       are communication
                                            (ICT)   many definitions       for the smartfuel
                                                                         infrastructure      city,  such as “A
                                                                                                 sustainable      Smart City
                                                                                                               economic          is a and
                                                                                                                            growth      city awell
                                                                                                                                                high
                                 performing
                                  quality of life, with a wise management of natural resources, through participatorygov-
                                                in  a  forward-looking      way   in these   six  characteristics    (economy,    people,       gov-
                                 ernance,
                                  ernance”mobility,
                                              [2,6]. Allenvironment,
                                                           definitions ofliving),   built on
                                                                            smart cities       the ‘smart’
                                                                                           found             combination
                                                                                                    in the literature         of endowments
                                                                                                                         recognize    the key en-
                                 and  activities
                                  abler            of self-decisive,
                                         role of information            independent and
                                                                   and communication            aware citizens”
                                                                                            technologies    (ICTs).[5]One and
                                                                                                                            of “A   city can
                                                                                                                               the main          be
                                                                                                                                            bench-
                                 defined
                                  marking  smart   when investments
                                             dimensions       of the complexin human     and social capital
                                                                                and multidimensional            and traditional
                                                                                                            concept                 (transport)
                                                                                                                        of smart cities    is smart
                                 and  modern     (ICT)   communication       infrastructure     fuel sustainable    economic
                                  mobility, which includes, among others, smart mobility services (e.g., parking guidance        growth     and a
                                 high  quality   of  life, with   a wise  management       of natural
                                  information systems, cars, or bike sharing) and carpooling [7].       resources,     through   participatory
                                 governance”
                                        Carpooling[2,6].isAll definitions
                                                            defined         of smart cities
                                                                     as a non-profit    common found   in thewhere
                                                                                                    journey    literature   recognize
                                                                                                                        drivers           the key
                                                                                                                                offer vacancies
                                 enabler   role  of   information     and  communication         technologies     (ICTs).
                                  in their car while passengers share the cost of the trip with the driver. A successful     One   of  the   maincar-
                                 benchmarking dimensions of the complex and multidimensional concept of smart cities
                                  pooling route requires identifying the route and the time and the location of departure
                                 is smart mobility, which includes, among others, smart mobility services (e.g., parking
                                 guidance information systems, cars, or bike sharing) and carpooling [7].
                                      Carpooling is defined as a non-profit common journey where drivers offer vacancies in
                                 their car while passengers share the cost of the trip with the driver. A successful carpooling
                                 route requires identifying the route and the time and the location of departure and arrival
                                 between passengers. Coordination is facilitated by carpooling platforms which are offered
                                 free of charge when operated by local government agencies or by paying an amount
                                 for use [8].
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
Sustainability 2021, 13, x FOR PEER REVIEW                                                                                           3 o

Sustainability 2021, 13, 10680                                                                                                                3 of 29
                                                      and arrival between passengers. Coordination is facilitated by carpooling platforms wh
                                                      are offered free of charge when operated by local government agencies or by paying
                                          Two types ofamount   for use
                                                        carpooling     [8].
                                                                     can  be found: periodic travel (e.g., daily commuting to work)
                                     and ad hoc travel in which a usercarpooling
                                                            Two  types of  requests acan be found:
                                                                                      journey  fromperiodic travel
                                                                                                     one place     (e.g., daily
                                                                                                                to another   [9].commuting
                                                                                                                                   Often,    to wo
                                                      and  ad hoc  travel in which a user requests a journey  from  one  place  to
                                     in the United States, the term casual carpooling is used, which refers to the user-run form ofanother [9]. Of
                                                      in the United States, the term casual carpooling is used, which refers to the user-run fo
                                     ridesharing, formed with three or more commuters per vehicle. It provides participants
                                                      of ridesharing, formed with three or more commuters per vehicle. It provides participa
                                     with time and cost benefits through access to a high-occupancy vehicle (HOV) lane and
                                                      with time and cost benefits through access to a high-occupancy vehicle (HOV) lane a
                                     often tolling discounts [10]. However, by looking into the yearly percentages of commute
                                                      often tolling discounts [10]. However, by looking into the yearly percentages of comm
                                     mode in the USA [11] shown in Figure 2, it appears that carpooling usage throughout the
                                                      mode in the USA [11] shown in Figure 2, it appears that carpooling usage throughout
                                     years is steady and limited.
                                                      years is steady and limited.

                                                             Figure
                                     Figure 2. Commute mode in USA 2. Commute mode in USA (2000–2019).
                                                                    (2000–2019).

                                           Low carpooling Low usagecarpooling     usage has in
                                                                      has been identified      been   identified
                                                                                                  European         in European
                                                                                                                countries   as well,countries    as well, where s
                                                                                                                                       where several
                                     attempts have been made to stimulate carpooling. For example, initiatives funded by the funded
                                                       eral attempts     have  been   made   to  stimulate    carpooling.   For   example,    initiatives
                                     European Unionthe     European
                                                         such            Union
                                                                as Increase    ofsuch
                                                                                  Car as   Increase of(ICARO
                                                                                        Occupancy        Car Occupancy
                                                                                                                    in 1997)(ICARO       in 1997) and City-VIT
                                                                                                                                and City-VITAlity-
                                                       ity-Sustainability    (CIVITAS     in 2002    and  2005)   aimed
                                     Sustainability (CIVITAS in 2002 and 2005) aimed at reducing the number of cars       at reducing     theused
                                                                                                                                               number
                                                                                                                                                    and of cars u
                                     increasing the carand   increasingrate.
                                                          occupancy        the car
                                                                                Evenoccupancy
                                                                                        though rate.     Even thoughmade
                                                                                                   the investments         the investments       made by the Eu
                                                                                                                                   by the European
                                                       pean    Union    in these  projects   were    great,  their   results
                                     Union in these projects were great, their results remain modest and their overall impact remain    modest     and
                                                                                                                                                     ontheir ove
                                                       impact    on  carpooling
                                     carpooling in Europe remains very low [12].  in  Europe    remains    very   low  [12].
                                           A business model  A business
                                                                  describes model    describesof
                                                                               the rationale      thehow
                                                                                                       rationale    of how an organization
                                                                                                            an organization                        creates, deliv
                                                                                                                                   creates, delivers,
                                                       and captures value. A business model is often visualized through the business model c
                                     and captures value. A business model is often visualized through the business model
                                                       vas (BMC). The BMC provides the basis for a commonly accepted language for the b
                                     canvas (BMC). The BMC provides the basis for a commonly accepted language for the
                                                       ness model concept, which is used by a variety of organizations. According to the BM
                                     business model concept, which is used by a variety of organizations. According to the
                                                       the business model of an organization can be presented through nine building blocks t
                                     BMC, the business model of an organization can be presented through nine building
                                                       present the logic of how the organization aims to create value. The nine building blo
                                     blocks that present the logic of how the organization aims to create value. The nine
                                                       cover the four areas of a business: customers, offer, infrastructure, and financial viabi
                                     building blocks cover the four areas of a business: customers, offer, infrastructure, and
                                                       [13].
                                     financial viability [13].
                                                             Travel is changing rapidly thanks to the advent of online platforms between serv
                                           Travel is changing
                                                       providers  rapidly   thanks
                                                                    and users.        to the advent
                                                                                 Although               of online
                                                                                              there is no   commonly  platforms
                                                                                                                          accepted  between
                                                                                                                                      definitionservice
                                                                                                                                                   of an online p
                                     providers and users.       Although     there   is no  commonly         accepted    definition
                                                       form, a platform is essentially the interface between two or more categories     of  an   online of differ
                                     platform, a platform
                                                       users.is For
                                                                essentially
                                                                     example, the
                                                                                theinterface
                                                                                     newspaper between     two or more
                                                                                                    is a platform           categories
                                                                                                                      that allows         of different
                                                                                                                                     interaction    between read
                                     users. For example,     the  newspaper      is a  platform    that  allows    interaction
                                                       and advertisers. The key to the success of the platform is the number of    between     readers
                                                                                                                                                  users on each s
                                     and advertisers. that
                                                        The is,
                                                              key  togreater
                                                                 the  the success    of the platform
                                                                              the number                 is the
                                                                                              on one side,     thenumber     of users
                                                                                                                   greater the          on on
                                                                                                                                  interest  eachtheside,
                                                                                                                                                     other side.
                                     that is, the greater theOnline
                                                                number     on onehave
                                                                       platforms    side,been
                                                                                           the greater    the interest
                                                                                                 instrumental             on the carpooling
                                                                                                                  in increasing     other side.since 2010, as t
                                           Online platforms
                                                       automate havethebeen  instrumental
                                                                         matching    of supply inand
                                                                                                   increasing
                                                                                                       demandcarpooling          since 2010,
                                                                                                                   with algorithms.             as they
                                                                                                                                        The large    number of p
                                     automate the matching
                                                       viders and  of consumers
                                                                      supply andindemandcarpooling  with  algorithms.
                                                                                                       platforms     createsThethelarge   number
                                                                                                                                    necessary         of
                                                                                                                                                  conditions  for
                                     providers and consumers in carpooling platforms creates the necessary conditions for the
                                     success of a platform. In addition, the platforms allow the building of trust, as participants
                                     are registered users who are rated by the user network [14].
                                           Even though carpooling is an efficient transportation method to reduce traffic jams
                                     and emissions, its use remains low. It is mainly focused on long city to city journeys or
                                     urban commuting of employees of the same organization with similar starting points.
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
Sustainability 2021, 13, 10680                                                                                                4 of 29

                                 However, it appears that the digital technology is mature enough to boost carpooling by
                                 enabling easier ride matching and by providing incentives in smart cities.
                                       From the literature review thus far, it is found that there is an extensive recent literature
                                 for the individual research areas, while literature for the smart carpooling platforms, their
                                 business models, and their architecture within the scope of smart city is limited.

                                 3. Methodology
                                       To answer the research questions of this paper, a combination of BA and SLR is
                                 chosen [2]. The goals are to ensure high-quality results, to maximize objectivity, and to
                                 make the research reproduceable. BA focuses on the statistical analysis of the literature
                                 published in a specific subject area. This method is used to classify information into
                                 specific variables, such as scientific journals, academic institutions, authors, and countries.
                                 BA is an important tool for quantitative evaluation and analysis of published scientific
                                 literature [15]. It is useful for classifying and providing an overview of the literature,
                                 through the visualization and quantification of the evolution of specific thematic areas.
                                 The SLR aims at mapping and evaluating the main literature to identify research gaps
                                 and present the limits of knowledge of the subject area. SLR differs from a traditional
                                 narrative review by adopting a systematic process that can be reproduced, is scientific and
                                 transparent, aims to minimize bias through exhaustive bibliographic searches of studies,
                                 and provides concrete steps for decision control [16].
                                       The choice of the combination of the two methodologies aims at exploiting the advan-
                                 tages that each one offers individually. More specifically, BA allows a dynamic analysis to
                                 identify the literature that has contributed the most to the scientific knowledge of a field.
                                 The SLR provides a reliable technique that can be easily applied to a wide range of research
                                 to select the most relevant literature.

                                 3.1. Bibliometric Analysis
                                       The number of academic publications is growing rapidly, and it is becoming increas-
                                 ingly difficult to keep track of everything that is published. This prevents the accumulation
                                 of knowledge and the collection of data from previous research work. Therefore, literature
                                 reviews play the crucial role of synthesizing previous research findings to effectively use
                                 the existing knowledge base and promote new research. Researchers use qualitative and
                                 quantitative literature review approaches to understand and organize previous findings.
                                 Among them, BA introduces a systematic, transparent, and reproducible process based on
                                 statistical analysis of science, scientists, or the scientific activity of a particular field [15].
                                 Unlike other methodologies, BA provides more objective and reliable analyses. It enables
                                 a structured analysis of a large body of information, identifies trends over time, topics
                                 researched, and the most productive scholars and institutions, and presents the big picture
                                 of the existing research. To facilitate the BA, the bibliometrix R-Tool [17] is used, which
                                 is an open-source tool for quantitative research and includes all the main bibliometric
                                 methods of analysis. The analysis is conducted in R Studio [18] using the R language [19].

                                 3.2. Systematic Literature Review
                                      As with all research, the value of a systematic review depends on the rigor of the
                                 method, the clarity of reporting the results, and the application of scientific strategies to
                                 reduce potential errors and biases [20]. A systematic review involves a thorough search
                                 of defined databases (for example, Web of Science and Scopus) and requires a thorough
                                 process for analyzing and synthesizing the data. Although systematic reviews are not
                                 common in the management sciences, suggestions are made for the desired steps [16]. SLR
                                 was originally used in medical science studies but is now also applied in areas such as
                                 management [16,21] and engineering [22].
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
defined databases (for example, Web of Science and Scopus) and requires a thorough pro-
                                 cess for analyzing and synthesizing the data. Although systematic reviews are not com-
                                 mon in the management sciences, suggestions are made for the desired steps [16]. SLR
                                 was originally used in medical science studies but is now also applied in areas such as
Sustainability 2021, 13, 10680                                                                                 5 of 29
                                 management [16,21] and engineering [22].

                                 3.3.3.3.
                                      Research   Protocol
                                          Research Protocol
                                       The  research
                                          The researchprotocol
                                                           protocol of
                                                                    of aa systematic
                                                                          systematicstudy
                                                                                       study  is is a documented
                                                                                                 a documented      planplan
                                                                                                                        that that describes,
                                                                                                                             describes,  as    as
                                 farfar
                                     as as
                                         possible,
                                           possible,allallthe
                                                            thedetails
                                                                detailsofof how
                                                                            how the   researchisisconducted.
                                                                                 the research         conducted.The  Theresearch
                                                                                                                          research   protocol is
                                                                                                                                  protocol
                                 particularly   useful
                                    is particularly  usefulbecause  it helps
                                                               because         reduce
                                                                        it helps reducethethelikelihood
                                                                                               likelihood ofof the researcher
                                                                                                                    researcherbias
                                                                                                                                 biasinin the se-
                                                                                                                                        the
                                    selection
                                 lection      of individual
                                          of individual         primarystudies
                                                             primary      studies or
                                                                                  or in the
                                                                                        thesynthesis
                                                                                              synthesis  ofof
                                                                                                           results  andand
                                                                                                               results   can can
                                                                                                                             be evaluated
                                                                                                                                  be evaluated
                                 by by  other
                                    other     researchers[23].
                                           researchers       [23]. The
                                                                   The research
                                                                        research protocol
                                                                                   protocol ofofthis paper
                                                                                                   this     is presented
                                                                                                        paper             in Figure
                                                                                                                is presented         3.
                                                                                                                               in Figure   3.

                                                      Figure
                                                       Figure3.
                                                             3. Research protocol.
                                                                Research protocol.

                                 3.4.3.4.
                                      Data  Collection
                                          Data Collection
                                      ToTo find
                                             findthe
                                                  the main  bibliography
                                                      main bibliography  of of
                                                                            thethe  research
                                                                                research      fields,
                                                                                         fields, many many    trial searches
                                                                                                      trial searches have beenhave
                                                                                                                                per- been
                                    formed onon
                                 performed       Google
                                                   GoogleScholar, Scopus,
                                                           Scholar,       and Web
                                                                     Scopus,        of Science
                                                                               and Web         (WoS). (WoS).
                                                                                          of Science  The keyword     combinations
                                                                                                               The keyword     combina-
                                    thatthat
                                 tions   returned   the most
                                             returned        relevant
                                                        the most      resultsresults
                                                                   relevant   are:    are:
                                           “businessmodel”,
                                         “business   model”,(“business
                                                               (“business model”
                                                                          model”AND
                                                                                  AND“carpooling”),
                                                                                       “carpooling”),(“business model”
                                                                                                        (“business     ANDAND
                                                                                                                   model”
                                           “smart mobility”), (“business model” AND “smart transportation”)
                                         “smart mobility”), (“business model” AND “smart transportation”)
                                     ByBystudying the the
                                            studying   keywords of the
                                                          keywords   ofmain bibliography
                                                                        the main         and after
                                                                                  bibliography  andtests and
                                                                                                     after   redefinition,
                                                                                                           tests           the
                                                                                                                 and redefinition,
                                     following set of keywords is defined:
                                 the following set of keywords is defined:
                                     •     Literature collection #1 for RQ1: ((carpooling OR “smart mobility” OR “smart trans-
                                 •   Literature  collection
                                       portation”)           #1 for
                                                    AND (value   ORRQ1:   ((carpooling
                                                                     incentive          OR “smart mobility” OR “smart trans-
                                                                               OR benefit))
                                   • portation”)
                                       Literature AND    (value
                                                  collection  #2 OR
                                                                 for incentive  OR benefit))
                                                                      RQ2: (“business  model” AND (platform OR applica-
                                 •     tion) AND
                                     Literature    (carpooling
                                                 collection  #2OR
                                                                for“smart  mobility” OR
                                                                    RQ2: (“business      “smartAND
                                                                                      model”    transportation”
                                                                                                     (platform OR
                                                                                                                OR“shared
                                                                                                                   application)
                                       economy”
                                     AND          OR “smart
                                            (carpooling       city”)) mobility” OR “smart transportation” OR “shared econ-
                                                         OR “smart
                                   • omy”
                                       Literature collection
                                             OR “smart       #3 for RQ3: (architecture AND (platform OR application) AND
                                                        city”))
                                       project AND “smart city”)
                                 •   Literature collection #3 for RQ3: (architecture AND (platform OR application) AND
                                       It is important
                                     project           to note
                                              AND “smart       that two-word concepts are enclosed in quotation marks to
                                                            city”)
                                     maintain the combined meaning of the words. In addition, the logical operators “AND”
                                     and “OR” are used for the appropriate combination of keywords.
                                          To perform the analysis, data were retrieved from the two databases, Scopus and WoS,
                                     which represent a traditional approach to indexing and tracking referrals [24]. The search
                                     was performed on 18 December 2020.
                                          To filter the results, inclusion and exclusion criteria are applied to the literature
                                     collections of both databases.
                                          Inclusion criteria:
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
Sustainability 2021, 13, 10680                                                                                                     6 of 29

                                 •    Articles in scientific journals (articles)
                                 •    Conference Papers
                                 •    Reviews
                                 •    Book chapters
                                      Exclusion criteria:
                                 •    Conference reviews
                                 •    Documents not written in English
                                      The raw data are extracted from Scopus and WoS as BibTeX files, which are suitable
                                 for bibliographic analysis, as they include all the basic information, such as title, author
                                 names, summary, keywords, and references.

                                 3.5. Data Analysis
                                       The BibTeX files from each literature collection are loaded to R Studio with the bib-
                                 liometrix R-Tool [17]. Two bibliographic data-frames for each literature collection are
                                 created with document records and bibliographic metadata, such as author names, ti-
                                 tle, keywords, and other information. The two data-frames are merged and duplicate
                                 documents in both databases are removed from the results.
                                       To summarize the main results, a table with the most important information is created
                                 including details such as the annual scientific production, the most important articles
                                 by number of citations, the most productive authors, the most productive countries, the
                                 number of citations per country, the most relevant sources, and the most relevant keywords.
                                 In addition, various co-authorship indicators appear. The author collaboration index is
                                 calculated as the total number of articles per the total number of authors ratio. The co-
                                 authors per document index is calculated as the average number of co-authors per article.
                                 The collaboration index is calculated as the ratio of the total number of authors of multiple
                                 articles and the total number of articles of multiple authors [25,26].

                                 3.5.1. Bibliographic Networks
                                       One of the most important techniques of BA is the network analysis. Various ap-
                                 proaches have been developed using different methods, such as co-word analysis which
                                 uses the most important words or keywords in articles to study the conceptual structure
                                 of a research field. This method uses the actual content of the articles to create a measure
                                 of similarity. Co-word analysis produces semantic maps of a research field that facilitate
                                 its understanding.
                                       To create networks, the properties of an article are linked together (e.g., author to journal, key-
                                 words to publication date). These links can be represented by a Document × Attribute matrix.
                                 An attribute of an article is the information associated with the article (e.g., authors, journal,
                                 keywords, citations). The connections of characteristics create bipartite Document × Attribute
                                 networks that can be represented as two-dimensional networks. Various matrices can be
                                 computed such as: Document × Citation, Document × Author, Document × Country,
                                 Document × Authors’ keyword [17].

                                 3.5.2. Thematic Map
                                      Co-word analysis creates keyword clusters, which are considered as themes. It is
                                 performed using a word co-occurrence network to map and cluster terms extracted from
                                 keywords. The network can be obtained from a Document × Keyword matrix [17]. Each
                                 cluster is considered as a theme with two parameters, the density and centrality. The
                                 clusters can be used to classify topics and map them into a two-dimensional diagram
                                 named a strategic diagram, where on the x-axis is the centrality and on the y-axis is the
                                 density. The themes are classified as: motor themes in the upper-right quadrant, highly
                                 developed and isolated themes in the upper-left quadrant, emerging or declining themes
                                 in the lower-left quadrant, and basic or transversal themes in the lower-right quadrant [27].
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
Sustainability 2021, 13, 10680                                                                                             7 of 29

                                 3.5.3. Conceptual Structure
                                       Factorial analysis creates the conceptual map of a scientific field by performing multi-
                                 ple correspondence analysis and clustering of words or a summary of the articles included
                                 in a bibliographic collection. The bibliometrix R-Tool performs multiple correspondence
                                 analysis (MCA) to draw a conceptual structure of the field and K-means clustering to iden-
                                 tify clusters of documents that express common concepts. In co-word analysis, MCA is ap-
                                 plied to a Document × Keyword matrix and the keywords are plotted on a two-dimensional
                                 map. The results are interpreted based on the relative positions of the points [17].

                                 3.5.4. Full Review
                                       The last phase involves filtering of the documents based on the relevance of the title
                                 and the abstract to the research questions, the total number of citations, and citations
                                 per year. For the selection of the most influential papers, the most referenced in the
                                 literature collections are examined according to the same criteria as well. During this
                                 phase, additional papers may be identified. Finally, a full review and taxonomy of the most
                                 important papers for each knowledge area is performed.

                                 4. Results
                                 4.1. Bibliometric Analysis
                                      The number of documents per search query is presented in Table 1, which concerns
                                 an exploratory analysis and a summary of literature collections [2].

                                 Table 1. Number of documents per search query.

                                                               Collection #1          Collection #2           Collection #3
                                      Web of Science               198                     14                      26
                                         Scopus                    453                     112                     155
                                       Duplicates                  −179                    −14                     −19
                                          Total                    472                     112                     162

                                      The scientific production in all thematic areas related to each one of the literature
                                 collections is quite recent, except for the collection #1, which includes 45 papers from 1977
                                 to 2010. All documents in the literature collection #2 were published after 2011 and only
                                 two documents in the collection #3 were published prior to 2011. A summary of the key
                                 indicators for each one of the three literature collections is presented in Table 2, Figures 4–6.

                                 4.1.1. Literature Collection #1
                                       Source growth: Analyzing the evolution of the sources of the bibliographic collection
                                 #1, documents from 332 different sources are identified. One hundred and five documents
                                 (22%), come from 16 sources. It is noteworthy that the “Transportation Research Record”
                                 has published 15 documents from 1983 to 2019, presenting a continuous production over
                                 time. “Lecture Notes in Computer Science” has published 13 documents from 2012 to 2020.
                                 “IEEE Access” presents a particularly high production in a short period of time with 11
                                 articles from 2018 to 2020.
                                       Analyzing the citations of the sources, it is identified that the “Transportation Research
                                 Part C: Emerging Technologies” has five articles in the bibliographic collection # 1 and has
                                 279 citations. The next highest source is “Transport Reviews” which has 265 citations from
                                 just two articles, followed by the “Transportation Research Part A: Policy and Practice”
                                 with 175 citations from eight articles.
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
Sustainability 2021, 13, 10680                                                                                                                              8 of 29

         Sustainability 2021, 13, x FOR PEER REVIEW                                                                                     8 of 31
                                          Table 2. Main indicators for each one of the 3 literature collections.

                                                                                                          #1                  #2                     #3
                                           Table 2. Main indicators for each one of the 3 literature collections.
                                                       Main Information
                                                                                         #1              #2                        #3
                                                            Timespan                         1977:2021                     2011:2020              2005:2020
                                                      Main Information
                                                Sources (journals, books, etc.)                 332                           103                    120
                                                           Timespan                 1977:2021        2011:2020                2005:2020
                                                            Documents                           472                           112                    162
                                                Sources (journals, books, etc.)         332             103                       120
                                               Average years from publication                  4.08                          2.78                   2.97
                                                           Documents                    472             112                       162
                                              Average citations per documents                  10.37                         12.18                  26.27
                                               Average years from publication          4.08             2.78                     2.97
                                             Average citations per year per doc                2.308                         3.841                  5.074
                                              Average citations per documents          10.37           12.18                     26.27
                                                            References                        14,727                         4559                   4949
                                             Average citations per year per doc        2.308           3.841                    5.074
                                                        Document
                                                           References
                                                                     Types            14,727           4559                     4949
                                                              Article
                                                       Document Types
                                                                                                235                           35                     44
                                                           Book  chapter
                                                             Article                    235      20      35                   8 44                   14
                                                        Conference
                                                          Book chapterpaper              20     191       8                   60 14                  96
                                                              Review
                                                       Conference   paper               191      15      60                   4 96                    4
                                                      Document
                                                            ReviewContents               15               4                         4
                                                          Keywords
                                                     Document Contentsplus                     2417                           807                   1189
                                                      Author’s
                                                        Keywordskeywords
                                                                    plus               2417 1383        807                   3921189               563
                                                             Authors
                                                      Author’s  keywords               1383             392                        563
                                                             Authors
                                                            Authors                            1417                           316                   656
                                                      Author    appearances
                                                            Authors                    1417 1683        316                   338656                751
                                            Authors Author
                                                     of single-authored
                                                              appearances documents 1683         37     338                    16 751                11
                                            Authors
                                            Authors ofofsingle-authored
                                                          multi-authored   documents 37
                                                                         documents             1380      16                   300 11                645
                                            AuthorsAuthors     Collaboration
                                                     of multi-authored   documents     1380             300                        645
                                                 Single-authored     documents
                                                   Authors Collaboration                         41                           20                     11
                                                    Documents per
                                                 Single-authored       author
                                                                   documents             41    0.333     20                  0.35411                0.247
                                                    Authors per
                                                    Documents    perdocument
                                                                     author            0.333      3    0.354                 2.820.247              4.05
                                                  Co-authors
                                                   Authors perper    documents
                                                                  document                3     3.57    2.82                 3.024.05               4.64
                                                      Collaboration
                                                 Co-authors            index
                                                               per documents            3.57    3.2     3.02                 3.264.64               4.27
                                                       Collaboration index                       3.2                3.26           4.27

         Sustainability 2021, 13, x FOR PEER REVIEW                                                                                     9 of 31
                                           Figure 4. Documents per year and per country in literature collection #1.
                                          Figure   4. Documents per year and per country in literature collection #1.

                                           Figure 5. Documents per year and per country in literature collection #2.
                                          Figure   5. Documents per year and per country in literature collection #2.
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
Sustainability 2021, 13, 10680                                                                                                                               9 of 29
                                          Figure 5. Documents per year and per country in literature collection #2.

  Sustainability 2021, 13, x FOR PEER REVIEW                                                                                                         10 of 31

                                          Figure6.6.Documents
                                         Figure     Documentsper
                                                              peryear
                                                                  yearand
                                                                       andper
                                                                           percountry
                                                                               countryininliterature
                                                                                           literaturecollection
                                                                                                      collection#3.
                                                                                                                 #3.

                                         4.1.1.Studying
                                                 Literature  theCollection
                                                                  source growth #1       of the seven sources with the most articles in the biblio-
                                       graphic     collection     # 1  in  Figure
                                                Source growth: Analyzing the          7, two     types ofof
                                                                                              evolution      sources    are identified,
                                                                                                                the sources                  those with collection
                                                                                                                                 of the bibliographic      constant
                                       time   production,        such   as  the   “Transportation          Research     Record”
                                         #1, documents from 332 different sources are identified. One hundred and five documents     and   the  “Lecture   Notes in
                                       Computer
   Sustainability 2021, 13, x FOR PEER REVIEW          Science”     and    those     with     very   large   production       in
                                         (22%), come from 16 sources. It is noteworthy that the “Transportation Research Record”  recent    years,  such 10asof“IEEE
                                                                                                                                                                31
                                       Access” and “Transportation Research Part A: Policy and Practice”.
                                         has published 15 documents from 1983 to 2019, presenting a continuous production over
                                         time. “Lecture Notes in Computer Science” has published 13 documents from 2012 to
                                         2020. “IEEE Access” presents a particularly high production in a short period of time with
                                         11 articles from 2018 to 2020.
                                                Analyzing the citations of the sources, it is identified that the “Transportation Re-
                                         search Part C: Emerging Technologies” has five articles in the bibliographic collection # 1
                                         and has 279 citations. The next highest source is “Transport Reviews” which has 265 cita-
                                         tions from
                                        Figure          just twosource
                                                 7. Cumulative       articles,
                                                                            growthfollowed       by the
                                                                                       of literature       “Transportation
                                                                                                       collection  #1.             Research Part A: Policy and
                                         Practice” with 175 citations from eight articles.
                                              Source
                                                Studying co-citation
                                                              the source network:
                                                                              growthThe   of co-citation     networkwith
                                                                                               the seven sources         of the   sources
                                                                                                                                the          shown in
                                                                                                                                     most articles     inFigure
                                                                                                                                                          the biblio-
                                        8graphic
                                           revealscollection
                                                     the existence      of Figure
                                                                   # 1 in   two different
                                                                                       7, two clusters.
                                                                                                  types of The     green
                                                                                                              sources    arecluster    includes
                                                                                                                               identified,        sources
                                                                                                                                              those   with that
                                                                                                                                                             constant
                                        focus   on  issues    related   to  policymaking,          project  preparation      and
                                         time production, such as the “Transportation Research Record” and the “Lecture Notes in    evaluation,   and   day-to-
                                        day   management
                                         Computer       Science” of transport
                                                                      and those    systems.
                                                                                      with very  The large
                                                                                                       “Transportation
                                                                                                              productionResearch
                                                                                                                               in recentPart     A: Policy
                                                                                                                                             years,  such as and“IEEE
                                        Practice” participates with [27,28], which deal with the effectiveness of high-occupancy
                                         Access” and “Transportation Research Part A: Policy and Practice”.
                                        vehicle
                                         Figure 7.
                                                  lanes and the reasons
                                                 7. Cumulative source
                                                                                 whyofpeople        participate    or  not in carpooling, respectively.
                                       Figure The Cumulative        sourcegrowth
                                                    red cluster includes      growth
                                                                                 sources ofliterature
                                                                                             literaturecollection
                                                                                              such as the collection#1.#1.
                                                                                                             “IEEE Transactions          on Intelligent Trans-
                                        portation    Systems”,
                                               Source co-citation  the  “European
                                                          co-citation network:           Journal     of Operational      Research”,      and the “IEEE    Com-
                                              Source                      network:The    Theco-citation
                                                                                                 co-citationnetwork
                                                                                                                networkofofthe  thesources
                                                                                                                                     sourcesshown
                                                                                                                                               shownininFigure
                                                                                                                                                            Figure 8
                                        munications
                                         8 reveals        Magazine”,
                                                      theexistence
                                                           existenceofoftwowhich     focus
                                                                             two different     on  information
                                                                                    different clusters.
                                                                                                  clusters. The    technology       and   decision  making     as
                                       reveals     the                                                          Thegreen
                                                                                                                      greencluster
                                                                                                                               cluster  includes
                                                                                                                                          includessources
                                                                                                                                                      sourcesthat that
                                        the  basis
                                         focus   on  of smart
                                                     issues       mobility.
                                                               related   to    “Transportation
                                                                             policymaking,             Research
                                                                                                    project         Part
                                                                                                             preparation   C:  Emerging
                                                                                                                              and            Technologies”
                                                                                                                                    evaluation,    and   day-to-is
                                       focus on issues related to policymaking, project preparation and evaluation, and day-to-
                                        the
                                         daymost    importantofsource
                                              management                     of the red cluster,        as it is in the center     of the two   clusters  at and
                                                                                                                                                              the
                                       day   management           of transport
                                                                     transportsystems.
                                                                                    systems.The     The“Transportation
                                                                                                          “Transportation     Research
                                                                                                                                  Research Part  A: Policy
                                                                                                                                               Part  A: Policy    and
                                        same    time,   as  citations
                                         Practice” participates
                                                      participates with are   made    from      all the  other   sources.   This   is due   to the  paper   [29],
                                       Practice”                        with[27,28],
                                                                                [27,28],whichwhichdealdealwithwiththetheeffectiveness
                                                                                                                           effectiveness   of of
                                                                                                                                              high-occupancy
                                                                                                                                                 high-occupancy
                                        which
                                         vehiclehas    242and
                                                   lanes    citations   and refers topeople the adoption ratesorofnot    autonomous        and respectively.
                                                                                                                                                shared auton-
                                       vehicle
                                        omous     lanes
                                                  vehicles.and the
                                                                 the reasons
                                                                      reasonswhy   why peopleparticipate
                                                                                                      participate or not    in in
                                                                                                                                carpooling,
                                                                                                                                   carpooling,     respectively.
                                               The red cluster includes sources such as the “IEEE Transactions on Intelligent Trans-
                                          portation Systems”, the “European Journal of Operational Research”, and the “IEEE Com-
                                          munications Magazine”, which focus on information technology and decision making as
                                          the basis of smart mobility. “Transportation Research Part C: Emerging Technologies” is
                                          the most important source of the red cluster, as it is in the center of the two clusters at the
                                          same time, as citations are made from all the other sources. This is due to the paper [29],
                                          which has 242 citations and refers to the adoption rates of autonomous and shared auton-
                                          omous vehicles.

                                         Figure 8. Source
                                         Figure    Source co-citation
                                                          co-citationnetwork
                                                                      networkofofliterature collection
                                                                                   literature          #1 #1
                                                                                              collection  [2].[2].

                                              Top keywords-co-occurrence network: To understand the interconnection and evo-
                                         lution of keywords in the documents of the bibliographic collection # 1, the co-occurrence
                                         network of the keywords in Figure 9 and the plot of Figure 10 are created. It is derived
                                         that the term “smart city” has been used the most. It appeared in documents in the litera-
Carpooling Platforms as Smart City Projects: A Bibliometric Analysis and Systematic Literature Review - MDPI
Sustainability 2021, 13, 10680                                                                                                     10 of 29

                                           The red cluster includes sources such as the “IEEE Transactions on Intelligent Trans-
                                      portation Systems”, the “European Journal of Operational Research”, and the “IEEE Com-
                                      munications Magazine”, which focus on information technology and decision making
                                      as the basis of smart mobility. “Transportation Research Part C: Emerging Technologies”
                                      is the most important source of the red cluster, as it is in the center of the two clusters
                                      at the same time, as citations are made from all the other sources. This is due to the
                                      paper [29], which has 242 citations and refers to the adoption rates of autonomous and
                                      shared autonomous vehicles.
                                           Top keywords-co-occurrence network: To understand the interconnection and evo-
                                      lution of keywords in the documents of the bibliographic collection # 1, the co-occurrence
                                      network of the keywords in Figure 9 and the plot of Figure 10 are created. It is derived that
                                      the term “smart city” has been used the most. It appeared in documents in the literature
                                      collection #1 starting from 2013, and since 2016 its appearance has been very frequent.
                                      Furthermore, the terms related to smart mobility, “smart mobility” and “smart transporta-
                                      tion”, appear in 2016 and their uses have been consistently high since then. The term
                                     “carpooling” is used from 2008 until 2020. It is noteworthy that in the literature collection
 Sustainability 2021, 13, x FOR PEER REVIEW                                                                                  11 of 31
                                      #1 appear the terms “blockchain”, “big data”, and “internet of things”, a fact that describes
Sustainability 2021, 13, x FOR PEER REVIEW                                                                                  11 of 31
                                      the interaction of these thematic areas with smart cities and smart mobility.

                                  Figure 9.
                                 Figure  9. Co-occurrence
                                            Co-occurrence network
                                                          network of
                                                                  of keywords
                                                                     keywords in
                                                                               in literature
                                                                                   literature collection
                                                                                              collection#1.
                                                                                                         #1.
                                 Figure 9. Co-occurrence network of keywords in literature collection #1.

                                  Figure 10. Cumulative occurrences of top keywords in literature collection #1.
                                 Figure
                                 Figure10.
                                        10. Cumulative
                                             Cumulativeoccurrences
                                                        occurrences of
                                                                    of top
                                                                        top keywords
                                                                            keywords in
                                                                                      in literature
                                                                                          literature collection
                                                                                                     collection #1.
                                                                                                                #1.
                                        Thematic map: The co-word analysis creates the thematic map of Figure 11, which
                                       Thematic
                                        Thematic map:
                                                    map: TheThe co-word
                                                                  co-word analysis
                                                                            analysis creates
                                                                                       creates the
                                                                                               the thematic
                                                                                                    thematic map
                                                                                                               map of  of Figure
                                                                                                                          Figure 11,
                                                                                                                                 11, which
                                                                                                                                     which
                                  reveals that the largest clusters include the themes of “smart city–smart mobility–internet
                                 reveals
                                  reveals that
                                           that the
                                                 the largest
                                                      largest clusters
                                                              clusters include
                                                                        include the
                                                                                 the themes
                                                                                      themes ofof “smart
                                                                                                  “smart city–smart
                                                                                                          city–smart mobility–internet
                                                                                                                          mobility–internet
                                  of things” and “carpooling–ridesharing–incentives”. They are in the lower-right quadrant
                                 of
                                  ofthings”
                                     things”and
                                              and“carpooling–ridesharing–incentives”.
                                                    “carpooling–ridesharing–incentives”. They    They are
                                                                                                       are in
                                                                                                            in the
                                                                                                                the lower-right
                                                                                                                     lower-right quadrant
                                                                                                                                  quadrant
                                  and indicate basic themes necessary for the development of the area. Moreover, the lower-
                                 and
                                  andindicate
                                       indicatebasic
                                                  basicthemes
                                                         themesnecessary
                                                                   necessaryfor
                                                                             forthe
                                                                                  thedevelopment
                                                                                       developmentof  ofthe
                                                                                                         thearea.
                                                                                                              area.Moreover,
                                                                                                                      Moreover,the
                                                                                                                                 thelower-
                                                                                                                                     lower-
                                  right quadrant includes the cluster with the themes “blockchain–cloud computing–inter-
                                 right  quadrant
                                  right quadrant    includes    the cluster with   the  themes  “blockchain–cloud        computing–inter-
                                                               the cluster with the themes “blockchain–cloud computing–internet
                                  net of vehicles”. The upper-left quadrant, which represents the area of the isolated themes,
                                 net of vehicles”. The upper-left quadrant, which represents the area of the isolated themes,
                                  includes the themes of the “congestion–high occupancy vehicle–HOV effectiveness”.
                                 includes the themes of the “congestion–high occupancy vehicle–HOV effectiveness”.
Figure 10. Cumulative occurrences of top keywords in literature collection #1.

                                       Thematic map: The co-word analysis creates the thematic map of Figure 11, which
                                  reveals that the largest clusters include the themes of “smart city–smart mobility–internet
Sustainability 2021, 13, 10680    of things” and “carpooling–ridesharing–incentives”. They are in the lower-right quadrant   11 of 29
                                  and indicate basic themes necessary for the development of the area. Moreover, the lower-
                                  right quadrant includes the cluster with the themes “blockchain–cloud computing–inter-
                                  of
                                  netvehicles”.  TheThe
                                      of vehicles”.  upper-left  quadrant,
                                                        upper-left          which
                                                                    quadrant, whichrepresents
                                                                                     representsthe
                                                                                                 thearea
                                                                                                     areaofofthe
                                                                                                              theisolated
                                                                                                                  isolated themes,
                                                                                                                           themes,
                                  includes
                                  includes the
                                           the themes
                                                themes of
                                                        of the
                                                           the “congestion–high
                                                               “congestion–high occupancy
                                                                                  occupancy vehicle–HOV
                                                                                             vehicle–HOVeffectiveness”.
                                                                                                               effectiveness”.

Sustainability 2021, 13, x FOR PEER REVIEW                                                                                                12 of 31

                                        Conceptual structure and topic dendrogram: Figure 12 present the results of the
                                  MCA and k-means analysis. The two dimensions of the MCA plot explain 63% of the total
                                  variance
                                  Figure  11. of
                                  Figure 11.      the keywords
                                              Thematic
                                              Thematic     map of
                                                          map          (dimension
                                                                 of literature
                                                                    literature         1 = #1
                                                                                 collection
                                                                                collection  41.96%,
                                                                                               [2]. dimension 2 = 20.74%). The analysis
                                                                                            #1 [2].
                                  shows the formulation of five clusters, which express common concepts. The most im-
                                        Conceptual
                                  portant   are the smartstructure      and topic
                                                              city cluster     (smartdendrogram:        Figure 12 present
                                                                                        city–smart mobility–electric          the results of the
                                                                                                                          vehicles–sustainabil-
                                  MCA    and   k-means     analysis.     The  two   dimensions      of the MCA
                                  ity), the carpooling cluster (carpooling–congestion–optimization–ridesharing)  plot explain   63% ofandthethe
                                                                                                                                              total
                                                                                                                                                in-
                                  variance    of the   keywords       (dimension      1  = 41.96%,     dimension   2 =  20.74%).
                                  ternet of things cluster (internet of things–blockchain–big data–security). These clusters       The   analysis
                                  shows   the formulation
                                  have similar     distance from of five
                                                                       theclusters,
                                                                            center ofwhich    express common
                                                                                       the coordinates,    and noneconcepts.   Theatmost
                                                                                                                      is located           impor-
                                                                                                                                     the average
                                  tant  are the
                                  concept        smart
                                            of the        city cluster
                                                     literature            (smart city–smart mobility–electric vehicles–sustainability),
                                                                  collection.
                                  the carpooling
                                        The topic cluster      (carpooling–congestion–optimization–ridesharing)
                                                      dendrogram         in Figure 13 visualizes the hierarchical structure     and the  internet
                                                                                                                                      of the   key-
                                  of things   cluster   (internet     of  things–blockchain–big         data–security).    These
                                  words, identifying that the carpooling cluster is closer to the incentives cluster, which in    clusters   have
                                  similar
                                  turn aredistance      from
                                             close to the       the center
                                                             internet           of thecluster.
                                                                          of things     coordinates,
                                                                                                The smartandcity
                                                                                                             none   is located
                                                                                                                 cluster         at the
                                                                                                                          is closer      average
                                                                                                                                    to the   smart
                                  concept   of the  literature
                                  governance cluster.             collection.

                                                                  of literature
                                  Figure 12. Conceptual structure of literature collection
                                                                                collection #1.
                                                                                           #1.

                                       The topic dendrogram in Figure 13 visualizes the hierarchical structure of the key-
                                  words, identifying that the carpooling cluster is closer to the incentives cluster, which in
                                  turn are close to the internet of things cluster. The smart city cluster is closer to the smart
                                  governance cluster.
Sustainability 2021, 13, 10680                                                                                                            12 of 29
                                   Figure 12. Conceptual structure of literature collection #1.

                                   Figure 13.
                                   Figure 13. Topic dendrogram of
                                              Topic dendrogram of literature
                                                                   literature collection
                                                                              collection #1.
                                                                                         #1.

                                     4.1.2.   Literature Collection
                                     4.1.2. Literature   Collection #2#2
                                             Source  growth: Studying
                                             Source growth:    Studying thethe evolution
                                                                               evolution ofof the
                                                                                              the sources
                                                                                                   sources for
                                                                                                             for the
                                                                                                                 the literature
                                                                                                                     literature collection
                                                                                                                                  collection #2,
                                                                                                                                               #2,
                                     it is  revealed  that  there are  documents     from   103  different  sources.   Considering
                                     it is revealed that there are documents from 103 different sources. Considering that the           that  the
                                     collection
                                     collection includes
                                                   includes112
                                                             112documents,
                                                                  documents,it itappears
                                                                                   appears that there
                                                                                             that      areare
                                                                                                   there   fewfew
                                                                                                                sources   withwith
                                                                                                                    sources      more  thanthan
                                                                                                                                     more     one
Sustainability 2021, 13, x FOR PEER REVIEW                                                                                                13 of 31
                                    publication.     Examining    the  citations  of the  sources  shown    in Figure   14, it
                                     one publication. Examining the citations of the sources shown in Figure 14, it is revealedis revealed   that
                                     the
                                     that“International    Journal
                                            the “International      of Information
                                                                 Journal              Management”
                                                                          of Information    Management” has onehasdocument
                                                                                                                   one documentin the in
                                                                                                                                      collection
                                                                                                                                         the col-
                                    which
                                     lectionhas    259 citations.
                                                which             The next The
                                                       has 259 citations.    source   is “IEEE
                                                                                   next  sourceCommunications         Magazine”,Magazine”,
                                                                                                  is “IEEE Communications            which has
                                      which
                                    166        has 166
                                           citations    citations
                                                     with          with onefollowed
                                                           one document,      document,  byfollowed
                                                                                            “Journal by    “Journal ofManufacturing”
                                                                                                       of Intelligent    Intelligent Manufac-
                                                                                                                                            with
                                      turing”
                                    125          withfrom
                                           citations  125 citations  from one
                                                            one document        document as well.
                                                                             as well.

                                   Figure14.
                                   Figure 14. Source
                                              Source growth
                                                     growthof
                                                            ofliterature
                                                               literaturecollection
                                                                          collection#2.
                                                                                     #2.

                                          Topkeywords-co-occurrence
                                          Top   keywords-co-occurrencenetwork:  network:To Tounderstand
                                                                                               understandthe  theinterconnection
                                                                                                                   interconnection and  and evo-
                                                                                                                                             evo-
                                    lution  of  keywords     in the documents      of the bibliographic    collection   #2,
                                   lution of keywords in the documents of the bibliographic collection #2, the co-occurrencethe  co-occurrence
                                    networkofofthe
                                   network         thekeywords
                                                       keywordsinin     Figure
                                                                      Figure  1515andand
                                                                                       thethe
                                                                                           plotplot  of Figure
                                                                                                 of Figure  16 is16  is created.
                                                                                                                  created.         It is derived
                                                                                                                             It is derived   that
                                    thatterm
                                   the    the “smart
                                               term “smart
                                                       city” hascity” has
                                                                   been usedbeen
                                                                               theused
                                                                                   most.the   most. Itinappears
                                                                                          It appears     documents in documents
                                                                                                                        published frompublished
                                                                                                                                            2011,
                                    fromsince
                                   and     2011,2015
                                                  andits
                                                       since   2015 its appearance
                                                          appearance      has been very hasfrequent.
                                                                                             been veryFurthermore,
                                                                                                         frequent. Furthermore,         the term
                                                                                                                         the term “business
                                    “business
                                   model”        model”
                                             is used       is used since
                                                      frequently    frequently    since theofbeginning
                                                                           the beginning                  of thewhile
                                                                                               the collection,    collection,
                                                                                                                        the termwhile   the term
                                                                                                                                    “internet   of
                                    “internet
                                   things”      of things”
                                             appears   in 2015appears
                                                                 and hasinbeen
                                                                            2015consistently
                                                                                  and has been      consistently
                                                                                                frequent           frequent
                                                                                                          since then.          since then. that
                                                                                                                        It is noteworthy      It is
                                   in the literature
                                    noteworthy      thatcollection   #2, the terms
                                                          in the literature           “carpooling”,
                                                                                collection             “blockchain”,
                                                                                             #2, the terms               “shared
                                                                                                              “carpooling”,          economy”,
                                                                                                                                  “blockchain”,
                                   and   “platform”
                                    “shared            appear,
                                               economy”,      anda “platform”
                                                                   fact that describes
                                                                                 appear,the   interaction
                                                                                           a fact          of thesethe
                                                                                                   that describes     knowledge
                                                                                                                          interactionareas
                                                                                                                                         of with
                                                                                                                                            these
                                   smart   cities and
                                    knowledge     areasbusiness    models.
                                                          with smart    cities and business models.
from 2011, and since 2015 its appearance has been very frequent. Furthermore, the te
                                                 “business model” is used frequently since the beginning of the collection, while the te
                                                 “internet of things” appears in 2015 and has been consistently frequent since then. I
                                                 noteworthy that in the literature collection #2, the terms “carpooling”, “blockchai
Sustainability 2021, 13, 10680                   “shared economy”, and “platform” appear, a fact that describes the interaction
                                                                                                                         13 of 29  of th
                                                 knowledge areas with smart cities and business models.

                   Sustainability 2021, 13, x FOR PEER REVIEW                                                                                       1
                     Sustainability 2021, 13, x FOR PEER REVIEW
                                                  Figure 15. Co-occurrence network of keywords in literature collection #2.                        14
                                    Figure 15. Co-occurrence network of keywords in literature collection #2.

                                    Figure 16.Figure
                                               Figure16.
                                                      16.Cumulative
                                               Cumulative Cumulativeoccurrences
                                                                     occurrences
                                                           occurrences           of
                                                                                  oftop
                                                                                     topkeywords
                                                                       of top keywords  keywords   in literature
                                                                                                       literature collection
                                                                                                    incollection
                                                                                        in literature             #2.        #2.

                                        Thematic map:    Thematic
                                                          Thematic
                                                           The co-wordmap:   The
                                                                              The co-word
                                                                       map:analysisco-word   analysis
                                                                                       createsanalysis    creates the thematic
                                                                                                          createsmap
                                                                                                 the thematic                    map
                                                                                                                       of Figuremap   of Figure
                                                                                                                                      of
                                                                                                                                 17, whichFigure 17,
                                                                                                                                                  17, w
                                                                                                                                                      w
                                    reveals that thereveals
                                                      largestthat
                                                     reveals  thatthe
                                                                   thelargest
                                                              clusters  are theclusters
                                                                       largest   areas ofare
                                                                                clusters  are the
                                                                                               the areas
                                                                                           “smart  areas   of
                                                                                                           of “smart models”
                                                                                                     city–business    city–business
                                                                                                                      city–business  models” and
                                                                                                                                    models”
                                                                                                                               and “shared     and“sh
                                                                                                                                                    “s
                                                    economy–sustainability”,
                                                     economy–sustainability”,
                                    economy–sustainability”,      which are in the which
                                                                                    which  are
                                                                                            are in
                                                                                      lower-rightin the
                                                                                                    the  lower-right
                                                                                                         lower-right
                                                                                                      quadrant         quadrant
                                                                                                                  of the            the The
                                                                                                                                 of the
                                                                                                                         basic themes.   basic themes
                                                                                                                                        basic   theme
                                                    lower-right
                                                     lower-right
                                    lower-right quadrant          quadrant
                                                              includes   the includes
                                                                   quadrant    includes
                                                                              cluster    the
                                                                                          the cluster
                                                                                        with   cluster
                                                                                               the      with
                                                                                                        with
                                                                                                    areas      the areas
                                                                                                            “mobile               applications–sma
                                                                                                                          “mobile applications–sma
                                                                                                                       applications–smart”
                                    as well.         well.
                                                    well.

                                    Figure 17. Thematic mapFigure  17. Thematic
                                                            of literature        map of literature collection #2.
                                                                          collection
                                                          Figure  17. Thematic  map#2.
                                                                                     of literature collection #2.

                                                            Conceptual structure and topic dendrogram: Figure 18 presents the results o
                                                           Conceptual structure and topic dendrogram: Figure 18 presents the results
                                                      MCA and k-means analysis. The two dimensions of the MCA plot explain 81.24% o
                                                     MCA and k-means analysis. The two dimensions of the MCA plot explain 81.24%
                                                      total variance of the keywords (dimension 1 = 58.38%, dimension 2 = 22.86%). The ana
                                                     total variance of the keywords (dimension 1 = 58.38%, dimension 2 = 22.86%). The an
                                                      shows five clusters, of which the smart city–business model cluster is the nearest t
                                                     shows five clusters, of which the smart city–business model cluster is the nearest
Sustainability 2021, 13, 10680                                                                                                        14 of 29

                                             Conceptual structure and topic dendrogram: Figure 18 presents the results of the
                                       MCA and k-means analysis. The two dimensions of the MCA plot explain 81.24% of
                                       the total variance of the keywords (dimension 1 = 58.38%, dimension 2 = 22.86%). The
                                       analysis shows five clusters, of which the smart city–business model cluster is the near-
                                       est to the center of the coordinates, showing that it is closer to the average concept of
                                       the literature collection. The next cluster nearest to the center of the coordinates is the
                                       carpooling cluster (electric vehicle–shared economy–sustainability–carpooling–smart mo-
                                       bility). The 5G cluster (5G–security–digital transformation), the internet of things cluster
                                       (internet of things–blockchain–business processes), and the platform cluster (platform–
  Sustainability 2021, 13, x FOR PEER REVIEW
                                       mobile applications–mobile services) are more isolated from the average concept  15 of 31
                                                                                                                              of the
                                       literature collection.

Sustainability 2021, 13, x FOR PEER REVIEW                                                                                           15 of 31

                                  Figure
                                  Figure 18.
                                         18. Conceptual
                                             Conceptualstructure
                                                        structureofofliterature collection
                                                                        literature         #2.#2.
                                                                                   collection

                                       The topic dendrogram in Figure 19 visualizes the hierarchical structure of the key-
                                  words, identifying that the smart city–business model cluster is closer to the carpooling
                                  cluster, which
                                  Figure 18.     in turnstructure
                                             Conceptual   connectoftoliterature
                                                                       the 5G cluster.
                                                                                collection #2.

                                  Figure 19. Topic dendrogram of literature collection #2.

                                  4.1.3. Literature Collection #3
                                        Source growth: Analyzing the evolution of the sources of the literature collection #3
                                  plotted in Figure 20, it is found that there are 162 documents from 120 different sources.
                                  Thirty-seven   documents,
                                  Figure 19. Topic  dendrogram
                                                   dendrogram corresponding
                                                                  of literature
                                                                  of              to 23%, come
                                                                      literature collection
                                                                                 collection  #2. from nine sources. It is worth men-
                                                                                            #2.
                                  tioning that the “IEEE Internet of Things Journal”, which has published four documents,
                                  4.1.3.
                                  4.1.3.
                                  is     LiteratureofCollection
                                         Literature
                                     the publisher    [30] which#3
                                                     Collection   #3provides a comprehensive survey of the enabling technolo-
                                  gies, Source
                                        protocols,
                                        Source growth: Analyzingfor
                                                   and
                                                 growth:architecture
                                                          Analyzing         anevolution
                                                                          the
                                                                          the  urban IoTof
                                                                              evolution    ofservice
                                                                                               the   and has
                                                                                               the sources
                                                                                                   sources  ofreceived
                                                                                                           of  the      2043 citations.
                                                                                                               the literature
                                                                                                                   literature   collection
                                                                                                                                collection #3
                                                                                                                                           #3
                                  plotted
                                  plotted in
                                           in Figure
                                              Figure 20,
                                                      20, it
                                                          it is
                                                             is found
                                                                found thatthat there
                                                                               there are
                                                                                       are 162
                                                                                           162 documents      from 120
                                                                                                 documents from      120 different
                                                                                                                         different sources.
                                                                                                                                     sources.
                                  Thirty-seven
                                  Thirty-seven documents,
                                                  documents, corresponding
                                                                corresponding to     to 23%,
                                                                                        23%, come
                                                                                               come from
                                                                                                     from nine
                                                                                                           nine sources.   It is
                                                                                                                 sources. It  is worth
                                                                                                                                 worth men-
                                                                                                                                         men-
                                  tioning  that the “IEEE  Internet     of Things   Journal”,   which  has published    four
                                  tioning that the “IEEE Internet of Things Journal”, which has published four documents,     documents,    is
                                  is the publisher of [30] which provides a comprehensive survey of the enabling technolo-
                                  gies, protocols, and architecture for an urban IoT service and has received 2043 citations.
Sustainability 2021, 13, 10680                                                                                                                 15 of 29

Sustainability 2021, 13, x FOR PEER REVIEW                                                                                                   16 of 31
                        Sustainability 2021,
                                          the13,publisher
                                                x FOR PEERof
                                                           REVIEW
                                                             [30] which
                                                                  provides a comprehensive survey of the enabling technologies,                                  16
                                      protocols, and architecture for an urban IoT service and has received 2043 citations.

                                           Figure 20. Source growth of20.literature collection  #3.
                                      Figure 20. Source growthFigure      Source
                                                               of literature      growth
                                                                              collection  of literature
                                                                                         #3.            collection #3.

                                          Source co-citation
                                            Source co-citation network:
                                                             Source
                                                                 network: The
                                                                           Theco-citation
                                                                     co-citation  network:network
                                                                                co-citation          of
                                                                                                     of the
                                                                                            The co-citation
                                                                                            network          sources
                                                                                                              network
                                                                                                         the sources  shown    in
                                                                                                                        of thein
                                                                                                                     shown        Figureshown
                                                                                                                                sources
                                                                                                                                 Figure  21    in F
                                    21reveals
                                       revealsthe
                                               theexistence
                                                   existence   of
                                                       21 reveals one
                                                                   the main  cluster,
                                                                       existence  of  which
                                                                                     one mainincludes
                                                                                               cluster, sources
                                                                                                         which  that focus
                                                                                                               includes      on
                                                                                                                          sourcesthe
                                                              of one main cluster, which includes sources that focus on the theory   the-
                                                                                                                                   that focus on th
                                    ory  of computing,
                                      of computing, inory in information
                                                            of computing,
                                                         information        and  communications
                                                                             in information and
                                                                       and communications           science   and
                                                                                                   communications
                                                                                               science             technology
                                                                                                        and technology science    and
                                                                                                                          and inand    in
                                                                                                                                      technology a
                                                                                                                                  shaping
                                    shaping   smart
                                      smart city    city  evolution.
                                                       shaping
                                                 evolution.      smart city evolution.

                                      Figure
                                    Figure 21.21. Source
                                               Source   Figure  21. network
                                                         co-citation
                                                       co-citation  Source co-citation
                                                                      network
                                                                            ofof        network
                                                                                  literature
                                                                               literature         of literature
                                                                                             collection
                                                                                           collection   #3.#3. collection #3.

                                         Top                    Top keywords-co-occurrence
                                            Topkeywords-co-occurrence
                                                  keywords-co-occurrence           network:To
                                                                                  network:              network:the
                                                                                                 Tounderstand
                                                                                                      understand    To   understand
                                                                                                                     theinterconnection  the interconnection
                                                                                                                           interconnection       and
                                                                                                                                               and    evo-
                                                                                                                                                    evo-         and
                                      lution  of keywords lution
                                                               in of
                                                                  thekeywords
                                                                        documents  in the
                                                                                       of   documents
                                                                                          the              of
                                                                                                bibliographic  the bibliographic
                                                                                                                  collection
                                    lution of keywords in the documents of the bibliographic collection #3, the co-occurrence    #3,  collection
                                                                                                                                     the           #3,
                                                                                                                                          co-occurrence the co-occur
                                                          network ofinthe      keywords
                                      networkofofthe
                                    network         thekeywords
                                                         keywords          Figure
                                                                     in Figure     22  andin
                                                                                   22 and    theFigure
                                                                                              the  plot   22Figure
                                                                                                    plotofof  and the
                                                                                                             Figure     plot
                                                                                                                    2323is      of Figure
                                                                                                                            created.
                                                                                                                           is            It 23
                                                                                                                                      It is
                                                                                                                               created.         is created.
                                                                                                                                            derived
                                                                                                                                             is derivedthat It is de
                                      the term   smart    that has
                                                         city  the been
                                                                    term used
                                                                            smartthe
                                                                                   citymost.
                                                                                        has beenIt    used the
                                                                                                   appears    in most. It appears
                                                                                                                 documents             in documents
                                                                                                                                  published    from   2011published
                                    that the term smart city has been used the most. It appears in documents published from
                                      and  its appearance 2011isand
                                                                  veryitsfrequent.
                                                                          appearance The isterm
                                                                                             very internet
                                                                                                    frequent.ofThe   termisinternet
                                                                                                                 things        the next ofmost
                                                                                                                                            things  is the next mos
                                                                                                                                                 frequent
                                    2011 and its appearance is very frequent. The term internet of things is the next most fre-
                                      term.term.          quent term.
                                             It is noteworthy      that allIt the
                                                                              is noteworthy
                                                                                  other          that allasthebigother   terms,    such   as big   data, wireless s
                                    quent           It is noteworthy        that all theterms,
                                                                                           other such
                                                                                                    terms, such    data,
                                                                                                                    as bigwireless    sensor
                                                                                                                               data, wireless   networks,
                                                                                                                                                  sensor
                                      platform,platform,  networks,
                                                  and architecture,    platform,    and
                                                                          are used less   architecture,
                                                                                           frequently.      are used  less    frequently.
                                    networks,                 and architecture,      are used     less frequently.
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