Capability Statement Cladding Systems Pty Ltd

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Capability Statement Cladding Systems Pty Ltd
Cladding Systems Pty Ltd
Capability Statement
Prepared: September 2020

36 Temple Drive, Thomastown, VIC, 3095

ABN: 12 138 504 533 | ACN: 138 504 533
Phone: (03) 9466 3660 | Fax: (03) 9466 3664
Email: admin@claddingsystems.com.au
Website: claddingsystems.com.au

Capability Statement                   1      September 2020
Capability Statement Cladding Systems Pty Ltd
Table of Contents
Summary ........................................................................................................................ 3
List of Past Reclads Jobs to Date .............................................................................. 4
The Business ................................................................................................................. 5
Licenses & Accreditations: ......................................................................................... 6
Insurances ...................................................................................................................... 6
Business Operations .................................................................................................. 21
Warranties and Quality Assurances ........................................................................ 23
Manufacturing and Installing Capabilities .............................................................. 23
Contents of Work Health and Safety Plan ............................................................... 24
Key Personnel ............................................................................................................. 31
References of Key Suppliers ..................................................................................... 33
The Future .................................................................................................................... 35

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Capability Statement Cladding Systems Pty Ltd
Summary
About Us

Cladding Systems Pty Ltd (‘CSPL’) is a family run business with over 30 years’ experience
in the building and construction industry. CSPL is one of Australia’s largest privately-owned
cladding companies, with an ability to continuously deliver its projects in a timely, cost
effective and professional manner. CSPL is favourably recognised by tier 1 builders, having
completed work for amongst others, Lend Lease, Multiplex, Mirvac, John Holland, Kane and
Grocon; a testament to our commitment, expertise and integrity.

Operations

The company acts as a competent and reliable building and cladding contractor and has
responded appropriately to the current combustible cladding crisis by working diligently with
the VBA, building owners and façade engineers, namely Inhabit and BG&E, two industry
leaders which allows CSPL to deliver properly engineered fire compliant solutions on all our
projects.

Sustainability and OHS
Sustainability and Safety are core principles of the organisation, CSPL will continue to stay
vigilant of global sustainability developments and will continue to deliver our contracted
work in an environment that is safe for our façade installers and factory employees; on par
with government and union expectations. CSPL is proud to announce that it has purchased an
ISO 45001 compliant Work Health and Safety Management System and is seeking
accreditation as soon as possible.

COVID-19

In response to the COVID-19 pandemic, CSPL has implemented a number of new protocols
and contingency plans; this includes providing our staff: appropriate PPE and sanitary
products, a written daily COVID checklist, a COVID specific management plan, 75% of
office staff now working from home and closing our premise to the public.

Capability Statement                           3                             September 2020
Capability Statement Cladding Systems Pty Ltd
List of Past Reclad Jobs to Date

Yet to Commence
   •   80 Franklin St, Melbourne, VIC
   •   Botanicca Centre, Swan St, Richmond/Burnley, VIC

2020
   •   75 Dorcas St, South Melbourne, VIC
   •   836 Wellington St, Perth, WA
   •   5 Murray Rose Avenue, Olympic Blv, Sydney, NSW
   •   World Park Adelaide, 31 Richmond Rd, Keswick, SA
   •   11 Elmwood Rise, Eltham North, VIC
   •   262 Lorimer St, Port Melbourne, VIC

2019
   •   Building 10, 658 Church St, Richmond, VIC
   •   Vantage, 109 Burwood Rd, Hawthorn, VIC
   •   Exo Apartments, 75 Merchant St, Docklands, VIC

2018
   •   Travelodge, 66 Aurora Lane, Docklands, VIC

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Capability Statement Cladding Systems Pty Ltd
The Business
Business Name: Cladding Systems Pty Ltd

Business Structure: Australian Proprietary Company Limited by Shares

Type: Private Company for Profit

ABN: 12 138 504 533

ACN: 138 504 533

Postal Address: 36 Temple Drive, Thomastown, VIC, 3095

Date Established: 27 July 2009

Owner: Damian P Hogan

Domain Name: https://claddingsystems.com.au/

Current Accountant: Yarra Accountants and Business Advisors

Banker: Commonwealth Bank of Australia

Insurers:

   -   EML (Workcover Insurance)
   -   Landmark Underwriting (Professional Indemnity Insurance)
   -   Brooklyn Underwriting (Public and Product Liability Insurance)

Registration Details

Date Registered: 27 July 2009

Location Registered: Ivanhoe East, VIC, 3079

GST: Registered for GST (Quarterly Accrual)

Capability Statement                          5                         September 2020
Capability Statement Cladding Systems Pty Ltd
Business Premises

Location: 36 Temple Drive, Thomastown, VIC, 3074

Business Hours: 8:00 – 16:00 (Monday to Friday)

Premise Size: 2,000 m2 (1,200 m2 roofed)

Licenses & Accreditations:
•   Victorian Construction Supplier Register – Supplier of Works – Cladding Rectification
•   VBA Unlimited Domestic Builder – DB-U 11448 and CDB-U 60996
•   VBA Limited Commercial Builder – CB-L 46654 and CCB-L 65608
       o Conditions: Fit-out – Structural
•   WA Registered Building Contractor – BP 103703 and BC 103296
       o Restricted to BCA 1a, 2, 4, 10,
       o BCA 1b, 3-9 structural fit out in existing building
•   SA Building Work Contractor – BLD 302198 and BLD 302834
       o Building Work Contractor with Conditions – Fixing of Cladding
•   Master Builders Association of Victoria Specialist Contractor Member – 127550
•   Housing Industry Association Limited – BSBCMN411A Monitor a Safe Workplace
•   Cladding Systems Pty Ltd and The CMFEU Enterprise Agreements 2020-21
•   WorkSafe License to Perform High Risk Work – 0001256159 02
•   Work Health and Safety Management Systems – Currently seeking ISO 45001

Insurances
•   Professional Indemnity Insurance to the value of $5,000,000
•   Public and Product Liability Insurance to the value of $20,000,000
•   Workcover Insurance

Capability Statement                          6                          September 2020
Capability Statement Cladding Systems Pty Ltd
Certificate of the Registration
         of a Company
         Corporations Act 2001 Paragraph 1274 (2) (b)

         This is to certify that

         CLADDING SYSTEMS (AUST) PTY LTD

         Australian Company Number 138 504 533

         is taken to be registered as a company under the Corporations Act 2001 in Victoria.

         On the twenty-fifth day of November 2009 the company changed its name to
         CLADDING SYSTEMS PTY LTD

         The company is limited by shares.

         The company is a proprietary company.

         The day of commencement of registration is the twenty-seventh day of July 2009.

                                      Issued by the
                                      Australian Securities and Investments Commission
                                      on this fifteenth day of September 2020.

                                      James Shipton
                                      Chair

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Capability Statement Cladding Systems Pty Ltd
CONTRACTORS LICENCE
            Building Work Contractors Act 1995

                                            This is to certify that
                                 CLADDING SYSTEMS PTY LTD
                                 is licensed/registered to carry on the business of

                                     Building Work Contractor

            CONDITIONS:
            BUILDING WORK CONTRACTOR WITH CONDITIONS
              FIXING OF CLADDING

            Lic/Reg number:      BLD 302834
            Expires:             30-04-2021
            Date first issued:   03-04-2020

            COMMISSIONER FOR CONSUMER AFFAIRS

Capability Statement                                    10                            September 2020
SUPERVISORS REGISTRATION
            Building Work Contractors Act 1995

                                   DAMIAN PATRICK HOGAN

            CONDITIONS:
            BUILDING WORK SUPERVISOR WITH CONDITIONS
              COMMERCIAL BUILDING WORK LTD TO NATIONAL CONSTRUCTION CODE CLASS 2
              COMMERCIAL BUILDING WORK LTD TO NATIONAL CONSTRUCTION CODE CLASS 4 IN CLASS 5
              - 9 BUILDINGS
              COMMERCIAL FIT OUTS
              RESIDENTIAL BUILDING WORK LTD TO NATIONAL CONSTRUCTION CODE CLASSES 1A & 10

            Lic/Reg number:      BLD 302198
            Expires:             31-03-2021
            Date first issued:   04-03-2020

            COMMISSIONER FOR CONSUMER AFFAIRS

Capability Statement                             11                         September 2020
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Certificate of Currency

                                        PUBLIC AND PRODUCTS LIABILITY POLICY

     INSURED:                                       Cladding Systems Pty Ltd

     BUSINESS ACTIVITY:                             Supply and Installation of Aluminium Wall Cladding

     POLICY NUMBER:                                 BXLC-LIM-2016-001925

     PERIOD OF INSURANCE:                           30/06/20 to 30/06/21 At 4pm Local Time

     LIMIT OF INDEMNITY:

                                    Limit                                                                Excess

      Public Liability         $20,000,000 any one occurrence               $1,000 each and every Claim
                                                                            (inclusive of costs and expenses)
      Products Liability       $20,000,000 any one occurrence and $1,000 each and every Claim
                               in the aggregate for all Injury or (inclusive of costs and expenses)
                               Damage occuring during the Period
                               of Insurance

      Special Excess                $25,000 each and every occurrence (inclusive of costs and expenses) in respect of Injury
                                    to Contractors, Sub-Contractors or Labour Hire Personnel

     INSURER:                                       XL Insurance Company SE, Australia branch (ABN 36 083 570 441), trading
                                                    as Brooklyn Underwriting

     Signed for and on behalf of XL Insurance Company SE, Australia branch (ABN 36 083 570 441), trading as
     Brooklyn Underwriting:

     Craig Langham
     For and on behalf of XL Insurance Company SE, Australia branch (ABN 36 083 570 441), trading as Brooklyn
     Underwriting
     Signed at: Sydney, Australia on 29/06/20

     PRIVACY COLLECTION STATEMENT
     We are committed to safeguarding and protecting your privacy. We are bound by the provisions of the Privacy Act 1988
     (Cth) which sets out the standards to meet in the collection, use and disclosure of personal information. We will only
     collect personal information from you to allow us to quote on and insure your risks and matters incidental thereto,
     including investigating, processing and managing claims.
     We may provide your personal information to others, such as our related bodies corporate, other insurers or our
     reinsurers, claims investigators, lawyers and other professionals, and government bodies. Some of these recipients
     may be outside of Australia, such as to Europe, the United Kingdom, India, Poland and the United States. Any
     disclosure outside Australia will be in compliance with the Privacy Act. We will not under any circumstances trade, rent

      T: +61 2 8270 1790                                                                                          Angel Place, Level 28
      F: +61 2 9252 2538                                                                                          123 Pitt Street
      W: brooklynunderwriting.com.au                                                                              Sydney NSW 2000
      XL Insurance Company SE, Australia branch (ABN 36 083 570 441), trading as Brooklyn Underwriting

Capability Statement                                                   14                                         September 2020
Capability Statement   15   September 2020
Toll Free 1800 365 842 (1800 EML VIC)
                                                         Fax        (03) 7000 0701
                                                         Email      premiumvic@eml.com.au
                                                         Web        www.eml.com.au
                                                         Mail       Premium Services Team, GPO Box 4695, MELBOURNE VIC 3001
                                                         EML VIC Pty Ltd ACN 606 104 910
                                                         Authorised Agent of WorkSafe Victoria

                                                                                              WorkCover Insurance 2020/21
                                                                                                                       Date of Issue                    4 July 2020
                               004887    12-EML    000
                                                                                                                       Employer Number                    15704621
                          CLADDING SYSTEMS P/L
                          36 TEMPLE DRIVE                                                                                        Online Employer Services
                          THOMASTOWN VIC 3074
                                                                                                                        You can log in via:
                                                                                                                        www.worksafe.vic.gov.au/employer
                                                                                                                        Username: 15704621

       Three steps to renew your WorkCover Insurance
                                                              Your 2020/21 Premium is $81,769.80
                                              The below amounts include your Premium plus any transactions detailed on page 2.

        1 Step 1 - Check your remuneration^ and select your payment option for 2020/21
                                OPTION A                                              OPTION B                                         OPTION C
                  Early Full Payment - 5% Discount                             Full Payment - 3% Discount                           Monthly Instalment
                 Amount                                                   Amount                                           Amount
                 Due                          $77,681.31                  Due                  $79,316.71                  Due                      $8,177.00
                                                                   OR                                                 OR
                 Tax Invoice incl. GST of $7,061.94                       Tax Invoice incl. GST of $7,210.61               Tax Invoice incl. GST of $743.36

                 Due Date                31 August 2020                   Due Date            1 October 2020               Due Date            1 October 2020
                ^Your remuneration is in the enclosed Notice of Premium, and can be updated by logging into Online Employer Services.
                DID YOU KNOW You can remove your claims excess in 2020/21 by selecting the buy-out option before 1 August 2020.
                For more information on buy-out, visit www.worksafe.vic.gov.au/insurance or contact us on the number above.

        2 Step 2 - Pay your premium for 2020/21
                Make a payment by logging in to Online Employer Services or by using one of the other Easy ways to pay.
        3 Step 3 - Certify your remuneration for 2019/20
                Certify your remuneration for 2019/20 by logging into Online Employer Services by 23 October 2020.

                                                                                                                                   WorkSafe Victoria is a trading name
       0000000009/M7/15704621/ANBE - RNLSTD
                                                                                                                                   of the Victorian WorkCover Authority

       Easy ways to pay
       Funds Transfer                                         VISA or MasterCard*                                     Deposit Slip
                                                                      Online                                                 By Mail
                   BSB No.           033000                           Log in to Online Employer Services using your         Complete the deposit slip overleaf
        EFT        Account No.       227126                           login details and select Pay my premium               Make cheques payable to:
                   Reference         1015704621                                                                             EML VIC Pty Ltd
                                                                                                                            Payment is not valid until the
                                                                                                                            cheque is cleared.
                                                                      Phone
                   Biller Code       7534                             Call 1800 679 001 to pay over the phone
                                                                      Reference 1215704621                                   In person
                   Reference         157046211
                                                                                                                             Complete the deposit slip overleaf to make
                                                              *Visa or MasterCard payments of up to $10,000 only             a payment at any Westpac branch

Capability Statement                                                                  16                                                   September 2020
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DECISION
Fair Work Act 2009

s.185—Enterprise agreement

Construction, Forestry, Maritime, Mining and Energy Union

(AG2019/4570)

CLADDING SYSTEMS PTY LTD AND THE CFMEU (VICTORIAN
CONSTRUCTION AND GENERAL DIVISION) ENTERPRISE
AGREEMENT 2019 - 2020

Building, metal and civil construction industries
DEPUTY PRESIDENT MASSON MELBOURNE, 9 DECEMBER 2019

Application for approval of the CLADDING SYSTEMS PTY LTD and the CFMEU
(Victorian Construction and General Division) Enterprise Agreement 2019 - 2020.

[1] An application has been made for approval of an enterprise agreement known as the
CLADDING SYSTEMS PTY LTD and the CFMEU (Victorian Construction and General
Division) Enterprise Agreement 2019 - 2020 (the Agreement). The application was made
pursuant to s.185 of the Fair Work Act 2009 (the Act). It has been made by the Construction,
Forestry, Maritime, Mining and Energy Union. The Agreement is a single enterprise
agreement.

[2] I am satisfied that each of the requirements of ss.186, 187 and 188 as are relevant to this
application for approval have been met.

Capability Statement                           19                            September 2020
[3] The Construction, Forestry, Maritime, Mining and Energy Union being a bargaining
representative for the Agreement, has given notice under s.183 of the Act that it wants the
Agreement to cover it. In accordance with s.201(2) I note that the Agreement covers the
organisation.

[4] The Agreement is approved and, in accordance with s.54 of the Act, will operate from 16
December 2019. The nominal expiry date of the Agreement is 31 January 2020.

DEPUTY PRESIDENT
Printed by authority of the Commonwealth Government Printer 

Capability Statement                          20                           September 2020
Business Operations
The Market

Target Market: Commercial Offices, Low and High Rise Apartments, Luxury Domestic
Homes and Public Facilities (Hospitals, Sporting Arenas, Education Campuses, Government
Departments)

Marketing Strategies: Grow, liaise and foster strong contacts with industry leaders,
advertise, deliver high quality work (i.e. grow goodwill, expand word-of-mouth marketing).

Key Customers: Lend Lease, Multiplex, Mirvac, Grocon, G James, Growth Point Properties,
Icon, Watpac.

Market Position: High end facade, priced competitively. First tier builders know of the
director’s reputation as one of Melbourne’s best cladding contractors.

Unique Selling Position: We are highly adaptable; our factory is set up to be able to cater for
all architectural designs, including high and low rise cladding projects. We’re equipped with
five CNC Routers and a fabricating section which amongst other things includes CNC
guillotines, brake-press folders, coil rollers, pierce-stud riveters, caulking machines and
welders (MIG and TIG).

Anticipated Demand: New high and low rise developments, remedial cladding works for
defective buildings.

Value to Customer: We offer a luxury facade solution to our customers who can rely on
their product being compliant and installed correctly, with quality and warranty assured.

Notable Past Works:
   •   Toorak Apartment Complex;                        •   Bendigo Hospital;
   •   Premier Tower Apartments;                        •   130 Lonsdale St Office Spaces;
   •   Margaret Court Arena and Tennis                  •   Collins Wharf Apartments;
       Australia Administration Building;               •   BMW South Melbourne;
   •   Lighthouse Tower Apartments;                     •   Tower 6 Docklands Apartments;
   •   Yorkshire Brewery Apartments;                    •   Sunshine Hospital;
   •   EXO Apartments                                   •   Please visit our website gallery.

Capability Statement                           21                            September 2020
Products/Services

 Product/Service       Description                                   Price

 Aluminium Cladding Design, draw, cut, fold, powder-coat, install,   Relative to Job
                       cork.                                         Specifics.

 NuWall ®              New Zealand imported powder coated            $120 p.m2
 Aluminium Cladding aluminium facade system.

 Metecno Curtain       1 of 2 Businesses licensed to install the     Relative to Job
 Walling System        rigorously tested curtain walling system.     Specifics.

 Steel Cladding        Cut, fold/arch, rivet/weld, powder-           Relative to Job
                       coat/galvanise, clad, install.                Specifics.

 Glass Curtain Wall    Import, install                               $720-$1,100 per m2

         Premier Tower, Lighthouse Tower, Toorak Apartments, Exo Apartments

Capability Statement                         22                        September 2020
Warranties and Quality Assurances
   •   15 year warranty on workmanship by Cladding Systems
   •   15 year warranty on installed materials from suppliers (back-to-back warranty)
   •   Each façade component fabricated/manufactured has its own ITP and identification
       and can be tracked to the day of completion and staff used during the process.

Manufacturing and Installing Capabilities
   •   4 x CNC MULTICAM Routers (Table Length – 2 x 3.60m, 4.00m and, 7.00m)
   •   FormIndustrie Dali 40 (4 Axis CNC Router)
   •   3 x Kemppi MasterTig AC/DC 2500
   •   2 x Kemppi KempoMig Feed 4000
   •   3 x Kempii WeldForce KWF 3000
   •   Graco Glazing [Caulking] Machine
   •   2 x CNC Steelmaster Hydraulic Folder
   •   MetalMaster Guillotine
   •   Lemas Coil Roller
   •   Henrob Pierce Stud Riveter
   •   Galvanised Steel and Aluminium Scaffold
   •   Traffic Management and Exclusion Zone Equipment
   •   Trucks, Scissor Lifts, Boom lifts, Forklift

Capability Statement                          23                          September 2020
Contents of Work Health and Safety Plan

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Key Personnel
      Management and Shareholder

      Name of Shareholder: Mr. Damian P Hogan

      Roles and Responsibilities:

      •   Provide strategic planning advice and support to the building client in the management of
          their building’s rectification and cladding.

      •   Responsible for managing value, risk and complexity of projects.

      •   Lead and supervise the project’s team to plan and deliver the project

      •   Administer project management systems for the project.

      •   Undertake the procurement of trades and services for completing the rectification of the
          project.

      •   Liaise and maintain relationships with key stakeholders of the building client.

      Relevant Owner Experience: Qualified commercial and domestic carpenter, contractor,
      builder and supervisor with 40 years’ experience in the building and construction industry, 30
      years’ experience as a business owner and 15 years’ experience in the cladding industry.

      Organisation Chart

                Management                     Director and                 Shareholders
                Committee                       Secretary

Accounts Officer      Factory Manager         Adminstration         Project Managers        Architectual
                                                                                            Design Team

                               Factory                        Foremen             Supervisors
                              Employees

                                                              Facade Installers

      Capability Statement                          31                            September 2020
Current Staff

Job Title            Name                Expected staff            Skills or Strengths
                                         turnover

Administration       Rosemary Hare       1-10 years                35+ years of business experience

Project Manager      Ryan Callows        1-30 years                Mechanical Engineer

Accounts Officer     John Pater          1-10 years                MBA Member, Civil Engineer

Architectural        Geoff Taber         1-10 years                CNC Draftsman/Machinist
Design Team

Architectural        Emre Aydin          1-30 years                Architect/Draftsmen
Design Team

Factory Manager      Shane George        1-20 years                30+ years of experience

    Required Staff

Job Title             Qty     Expected Staff     Prerequisite Skills
                              Turnover

Administration        1       3-15 years         Competent background in accounting and
                                                 communication.

Accounts Manager      2       3-15 years         Competent background in business, capable of
                                                 estimating, tendering and procuring projects.

Design Team           2       3-15 years         Competent background in CNC, IT and
                                                 Architecture.

    Recruitment Options

        •   Train current staff
        •   Advertise position on a relevant employment forum.

    Capability Statement                              32                        September 2020
References of Key Suppliers

       1029 – 1035 Western Highway, Ravenhall VIC 3023.              Phone: 03 9361 9999 Fax: 03 9361 9900

        To :                                                 From : Jason Murphy

        Company :                                            Date : Wednesday, 19 August 2020

        Phone No :                                           No. of Pages : (inc header) 2

        Re: Trade Partner Reference – Cladding Systems

       Dear Madam/Sir,

       Thank you for the opportunity to present a written reference for one of our preferred cladding partners and
       recommended installers of our high quality building façade materials.

       CSP Architectural has provided high quality building facade materials for more than 40 years and during this time we
       have established a very strong association with Cladding Systems. With a reputation as one of the best installers in
       the country we can strongly advocate their work and professional approach to all building façade projects.

       Cladding Systems boasts an array of qualified staff and state of the art fabrication equipment to deliver high quality
       workmanship and façade solutions to the industry.

       In particular, Cladding Systems director Mr Damian Hogan in my opinion is one of the most knowledgeable persons I
       have met in my 18 year career as director of CSP Architectural. We have worked together on many projects and
       have visited manufacturing plants together in Japan to further enhance our knowledge of aluminium systems and
       installation practices.

       Over the years CSP & Cladding Systems have completed many successful projects and we provide three recently
       completed references below for your review. Each installation uses a particular type of cladding product that meets
       all industry standards and shows the flexibility of the Cladding Systems offer:

       Recently completed projects:
       1. Premier Tower                     – Spencer St Melb          : Alcadex NC - Light Silver Metallic
       2. BMW Showroom Melbourne            – Dorcas St Sth Melb       : Alfrex Solid – Pure Silver
       3. Victoria University Fab Works     – Ballarat Rd Sunshine     : Larcore – Hairline Natural Anodised

       Once again we thank you for the opportunity to present this reference and we can certainly recommend Cladding
       Systems for your next façade project.

       Kind Regards

       Jason Murphy
       B.Civil Eng. (Hons)
       CSP - Architectural - Managing Director
       1029 - 1035 Western Highway Ravenhall VIC 3023
       M: 0425 742 807

Capability Statement                                                 33                                            September 2020
18th August 2020

                                     Re: Cladding Systems Pty Ltd Reference

           To Whom it may concern,

           This reference is provided to support Cladding Systems Pty Ltd with any submission to
           obtain contractual works for the installation of HVG Facades related products.

           Cladding Systems have been a Customer of HVG Facades (previously, HVG) for over 15
           years.

           They have proved themselves to be consistently capable of managing projects with a variety
           of scope and scale, whilst demonstrating a high level of technical capability and quality
           workmanship.

           Cladding Systems conduct business in a professional, responsive and ethical manner to
           ensure all projects are delivered to their Clients utmost satisfaction.

           HVG Facades do not hesitate to recommend Cladding Systems as we are confident they
           always install our products as per the recommended installation guidelines and industry
           standards. In addition, Cladding Systems always trade within our required financial trading
           terms and as a result are one of our most trusted and loyal Customers.

           For further information, please contact the undersigned.

           Yours sincerely

           HVG Facades Pty Ltd
           Phil Ricardo
           Commercial Sales Manager
           M: 0428 276 695

Capability Statement                                  34                                    September 2020
The Future
Vision Statement

To grow the company into an Australian-wide business within the Building and Construction
industry; specialising in installing new cladding, as well as replacing defective cladding, on
high and low rise buildings.

Action Plan

•   To operate at a profitable yet financially manageable level.
•   Perform and excel at all work undertaken.
•   Attract new key personnel staff through the effective use of job advertisement and the
    modernisation of the business.
•   Buy a larger premise to expand business.
•   Continue to review procedures and performance to ensure undertakings are always as
    cost-effective and efficient as possible.
•   Expansion of our ‘Management Committee’, comprised of members of the Director’s
    family, senior management and external consultants/advisors.

Capability Statement                            35                           September 2020
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