Candidate Brief Portable Buildings New Zealand - Operations Manager
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Candidate Brief Portable Buildings New Zealand – Operations Manager Date: 6th April 2022 The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role. Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith. enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 1
⋅ Operational leadership role with strategic input ⋅ Use your commercial and leadership strengths to make a positive impact ⋅ Drive your career forward with this reputable Canterbury organisation! About the company With over 25 years’ experience in the Portable building industry, PBNZ provide a quality building to meet customer needs across New Zealand. PBNZ provides high quality buildings, delivered nationwide with a high level of customer service. A New Zealand owned company, Portable Buildings New Zealand (PBNZ) is a company that prides itself on quality modern buildings with unique features and old-fashioned personal service. Our staff and contractors have a wealth of experience in constructing and relocating portable buildings from small toilet units to large office complexes. This is a multi-facet role in a fast-paced organisation and requires someone who can transition from strategic business planning to being involved in the workshop operations in order to meet client needs. This role requires someone who is a real doer! Sound like you? About the opportunity Reporting to the Managing Director, the Operations Manager will play an essential role in working directly with clients to identify solutions for their business needs and delivering outcomes. Relationship management is a key facet of this role and a passion to genuinely make a positive impact for our clients is essential in making this role a success. In this role the Operations Manager will: ⋅ Provide a leadership and management function at PBNZ ⋅ Improve operations output in terms of process, productivity, resources, quality, and customer demands. ⋅ Develop and maintain enduring relationships with key stakeholders ⋅ Take a hands-on approach to the day-to-day activities at PBNZ ⋅ Oversee and regularly review operational business models to ensure they are fit for purpose and support a streamlined process ⋅ Identify and provide innovative solutions for PBNZ clients About you To be successful in this role, you will be able to demonstrate your substantial operations management experience preferably within a related industry or from the logistics or transport industry. You will be a solid performer with strong technical knowledge of operations coupled with exceptional relationship management ability. Your collaborative approach to leadership means you truly value the essence of teamwork. This is both a leadership and hands-on role – you will be action-oriented, with a belief that leadership means leading from the ground up! In return, you’ll be part of a team that values customers, promotes respect and fosters harmony. The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role. Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith. enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 2
If you would like to join the team and your skills and experience match, then we want to hear from you. How to apply To discover more about PBNZ, visit https://www.portablebuildings.net.nz/ For a confidential discussion about the role contact Sarah Dixon – sarah@deciphergroup.co.nz or 022 1934 170 Applications close: 28th April 2022 The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role. Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith. enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 3
OPERATIONS MANAGER – PORTABLE BUILDINGS NEW ZEALAND POSITION DESCRIPTION Role: Operations Manager Reporting to: Managing Director Direct Reports: Hire Fleet Coordinator, Factory Staff Role purpose, expectations and values The purpose of the Operations Manager is to provide leadership to Portable Buildings New Zealand (PBNZ) by working with internal and external stakeholders to develop and maintain essential working relationships and to ensure business continuity and a sustainable future. The Operations Manager is accountable for overseeing all operations of the business, as well as taking a hands-on approach to the day-to-day management at PBNZ. This is a key position within the company, and it is expected that the Operations Manager maintains a high level of professionalism and integrity, displays a positive attitude and team focus, and be enquiring and articulate. In doing this you will: • Develop and maintain enduring relationships • Take a hands-on approach to the day-to-day activities at PBNZ • Oversee and regularly review operational business models to ensure they are fit for purpose and support a streamlined process • Identify and provide innovative solutions for PBNZ clients KEY RELATIONSHIPS Internal External Managing Director Clients All PBNZ Team members Key Suppliers All PBNZ contractors KEY FUNCTIONS AND ACCOUNTABILITIES: Health and Safety • Create a work environment which reflects a commitment to Leads a culture of safety protecting the health and safety of all internal and external within PBNZ and supports stakeholders the Company to remain • Exercise appropriate control over all health and safety measures compliant with within the organisation, including compliance with relevant regulations. regulatory requirements for Health and Safety • Report immediately or as and when required to the Board on matters of Health and Safety. Position Description - Operations Manager Portable Buildings New Zealand March 2022
Commercial Operations • Be actively involved in the business planning for PBNZ. and business planning • Work to develop documented business processes and Oversee the operations of procedures and appropriate controls for company activities. PBNZ to ensure the • Oversee operational process and ensure it is running effectively organisation is operating and efficiently for both internal and external stakeholders. effectively and efficiently. • Review PBNZ operations, identify areas for improvement and provide practical solutions. Take a hands-on • Ensure the operations for PBNZ are profitable and maintain approach in day-to-day and monitor the profitability of the operations. operations and support • Coordinate and deliver transport logistics, managing close staff when needed. liaison with transport operators, internal and external, to ensure timely delivery and dispatch. • Communication to both internal and external stakeholders in a clear and consistent manner to ensure the successful construction and delivery of PBNZ. Reporting • Report on a regular basis to the Managing Director on related Maintain monthly operational and strategic issues affecting the business. reporting to ensure • Liaise with the Managing Director on a regular basis to ensure profitability of PBNZ reporting is relevant and up-to-date. • Report on any risks that may adversely affect the performance of the business. Organisational • Ensures that PBNZ is fully resourced to adequately deliver their Leadership services. Lead and manage a team • Positively shape PBNZ’s organisational culture. that is focused on • Represent the organisation and its values with customers, achieving business goals vendors, shareholders and regulatory bodies, other stakeholders, and the public generally. • Establish and maintain effective working relationships across internal and external stakeholders. • Plan for the future by identifying talent and developing successors accordingly. • Support all direct reports to perform and develop and ensure they have live performance plans and appraisals. • Ensure practices are in accordance with current employment legislation and as per company policy. Business Sustainability • Regularly review all procedures and processes to ensure operational sustainability and effectiveness • Oversee the development, communication and implementation of effective growth and development strategies and processes • Support profitable cash flow for the organisation and capitalise on commercial opportunities Company • Ensure all company insurances are up to date and that premiums Administration are paid so that the company is appropriately protected as Ensures all general agreed. company administration • Ensure all company owned/leased vehicles are properly tasks are undertaken registered, maintained and insured, and that all warrants of Position Description - Operations Manager Portable Buildings New Zealand March 2022
fitness are obtained so that no relevant penalties or fines are received by the company. • Ensure all other company administrative tasks and obligations are undertaken. Financial • Support the company to maintain robust financial systems, controls, and reporting • Maintain a day-to-day understanding of the company’s financial position, making recommendations to the Managing Director. Risk Management • Identify and report principal risk areas of the business and ensure the implementation of systems to manage these risks. • Ensure that PBNZ’s internal controls are in place to minimise the occurrence of such risks. • Maintain the company’s risk register. COMPETENCIES – ATTRIBUTES AND SKILLS To be an effective Operations Manager, you will be able to demonstrate the following skills and experience: • Actively demonstrates professionalism throughout the organisation and the industry and is a credible and trustworthy person who holds the respect and loyalty of all stakeholders. • Strongly leads by example, provides clear expectations and direction. Encourage people to believe what they do makes a difference and use different leadership styles to achieve objectives. • Has tenacity in pursuing goals, showing focus in the face of opposition and ensures personal goals are aligned with the company objectives. • Demonstrates a strong understanding and commitment to the goals and objectives of the organisation, regularly contributing to formulating goals. • Champions the ‘quality cause’, sets directions, defines standards and values and embeds continuous improvement inside and outside areas of responsibility. • Displays strong commercial acumen. Analyses key drivers, opportunities, and competitive advantages to develop strategies to benefit the business. • Strives to keep a constant “eye” on the market through building rapport with key contacts, networking and keeping up to date with market information through research in various media. • Substantial people management experience with exposure to implementing performance measures and managing within a performance-based culture. • Leadership experience of a business or business unit. • A strong understanding of relationship management and business development. • Understanding of business strategy. Position Description - Operations Manager Portable Buildings New Zealand March 2022
The information contained in the Candidate Brief is to assist candidates in their evaluation of the suitability of the advertised role. Decipher Group Limited accepts no liability for information provided, on behalf of the client, in good faith. enquiries@deciphergroup.co.nz | www.deciphergroup.co.nz 4
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