BUSINESS MANUAL AUSTRALIA & NEW ZEALAND
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B U S I N E S S M A N UA L AUSTRALIA & NEW ZEALAND
CONTENTS STARTING OUT, SPONSORING & DUPLICATION 4 RECOGNITION LEVELS 6 AWARDS & REWARDS 8 TYPES OF BONUSES 10 FINANCIAL FREEDOM 14 INTERNATIONAL SPONSORING 15 YOU ARE SUPPORTED 20
FREEDOM
FAMILY
HOPE
REWARD
OUR INSPIRATION, MOTIVATION,
AND FOUNDATION.
FREEDOM FAMILY HOPE REWARD
To own your own business, Our essential support For all to have personal For achieving success – and
work hard and grow. and encouragement. and professional success. helping others do the same.Starting Out
Example 1 Example 2
Assuming your monthly personal PV Assuming your monthly personal PV
Your You Your You
Sponsor 100 PV is 100 of which your immediate gross Sponsor 100 PV increases to 200, your gross income
income would accumulate as follows: would rise accordingly:
30% Retail Profit on 400 BV = $120 30% Retail Profit on 800 BV = $240
3% Performance Bonus on 400 BV = $12 3% Performance Bonus on 800 BV = $24
Your Gross Income Per Month = $132 Your Gross Income Per Month = $264
Your Gross Income Per Year (12 x $132) = $1,584 Your Gross Income Per Year (12 x $132) = $3,166
Grow Through Sponsoring Grow Through Duplication
You can expand your business by sponsoring others. Your business continues to grow as your IBOs follow
Let’s assume that you sponsor 4 other IBOs1, each of your example and begin sponsoring their own IBOs.
whom generates 100 personal PV in a month, while you continue Let’s say that all 4 IBOs continue to do 100 PV
to do 100 personal PV a month. Your income a month and they each sponsor four IBOs of his
could be as follows: own who likewise do 100 PV a month. The total PV for
each group would be 500. If you continue to personally
Example 3
generate 100 PV a month, your income could be as follows:
Your total monthly Group PV at 500 GPV
Example 4
You Your total monthly Group PV at 2100 GPV
100 PV
100 PV 100 PV You
100 PV
100 PV 100 PV 100 PV 100 PV
X4 X4
100 PV 100 PV
100 PV 100 PV
6% Performance Bonus on personal BV
(400BV X 6%)
= $24
Differential Bonuses from downlines = $48 X4
100 PV
X4
100 PV
(400BV x 3% x 4)
Total Bonus You Earn = $72
30% Retail Profit on 400 BV = $120
12% Performance Bonus on personal BV = $48
(400BV X 12%)
Your Gross Income Per Month = $192
Differential Bonuses from downlines = $480
Your Gross Income Per Year (12 x $192) = $2,304 (2000BV x 6% x 4)
Total Bonus You Earn = $528
1
Not every IBO will sponsor 4 IBO. Some will sponsor more, some will sponsor fewer,
depending upon time and effort spent on building the business. The numbers used are 30% Retail Profit on 400 BV = $120
simply to show you how the Amway Sales & Marketing Plan works and how income is
calculated. Your Gross Income Per Month = $648
Your Gross Income Per Year (12 x $648) = $7,776THE Amway® SALES & MARKETING PLAN
RECOGNITION LEVELS
Levels of Achievement
To recognise and reward the achievements of IBOs, Amway has an extensive awards and bonus/rebate system. Pins are awarded in
honour of business-building achievements. At many levels, cash bonuses, rebates and other rewards are awarded.
To be eligible for these bonuses and awards, an IBO must be in compliance with all of the provisions of the Amway Rules of
Conduct. All award qualifications are subject to verification and review before any recognition.
Bronze Silver
Gold
Platinum Founders
Platinum
Ruby Founders Sapphire Founders Emerald Founders
Ruby Sapphire Emerald
Founders Founders Double Founders
Diamond Diamond Executive
Diamond Executive Diamond Diamond Double Diamond
Triple Founders
Diamond Triple Diamond
Crown Founders
Crown Crown Founders
Ambassador Crown AmbassadorAWARDS & REWARDS
• 1st time Platinum qualification
Bonus Qualification Exclusive Business Invitation can be qualified by rolling 12
months with 3 months are
Level Pin Requirements Monthly consecutive.
Performance Leadership/ Ruby Emerald Diamond Diamond New Platinum Amway Founders
Depth FAA OTCA
Bonus Foster Bonus Bonus* Bonus Bonus Plus Bonus Seminar Achievers Council*** • Platinum Requalification are any
Bonus
6 months within Performance
15% Bonus/Rebate with at year.
BRONZE least 3 x 6% bonus/rebate
legs plus 100ppv
• • Founders Platinum and above
qualification are qualifying
within Performance Year.
SILVER PRODUCER 1 Silver Producer month
• • • • All Founders qualifications can
be qualified through Volume
Equivalency (VE).
GOLD PRODUCER 3 Silver Producer months
• • • • Emerald and Founders Emerald
qualifications can be achieved
PLATINUM 6 Silver Producer months
• • • • • by local and international
legs. Diamonds and above
qualification can be achieved by
RUBY
2 x Maximum Performance
Bonus, 1 month • • • • local and international legs, with
at least 3 local legs as the base
(must be EBR).
FOUNDERS PLATINUM 12 Silver Producer months
• • • • • Emerald bonus/rebate must be
an Emerald Bonus Recipient
FOUNDERS RUBY
2 x Maximum Performance
Bonus, 12 months • • • • (EBR) with at least qualified 3
local legs.
• Diamond bonus/rebate must be
SAPPHIRE 2 Q plus 15% - 6 months
• • • • an Diamond Bonus Recipient
(DBR) with at least qualified 6
local legs.
FOUNDERS SAPPHIRE 2 Q plus 15% - 12 months
• • • • • Diamond Plus bonus/rebate
must be an Diamond Bonus
EMERALD 3 Q6 Legs
• • • • • • Recipient (DBR) with at least
qualified 7 local legs.
• FAA must be a Diamond Bonus
FOUNDERS EMERALD 3 Q12 Legs
• • • • • • Recipient in at least one market,
have four in-market Founders
• • • • • • • •
Platinum legs under their #1 and
DIAMOND 6 Q6 Legs #2 businesses and have earned
a minimum of 20 FAA points on
a global basis.
FOUNDERS DIAMOND 6 Q12 Legs or 8 FAA points
• • • • • • • •
9 Q6 Legs or 10 FAA points
or minimum Founders
Diamond qualification with at
EXECUTIVE DIAMOND least 1 x Founders Platinum
in each Q12 leg together
• • • • • • • • •
with a minimum of
10 qualification credits
9 Q12 Legs or 12 FAA points
or minimum Founders
Diamond qualification with at
FOUNDERS EXECUTIVE DIAMOND least 1 x Founders Platinum
in at least 8 x Q12s leg
• • • • • • • • •
together with a minimum of
16 qualification credits
12 Q6 Legs or 14 FAA points
or minimum Founders
Diamond qualification with at
DOUBLE DIAMOND least 1 x Founders Platinum in
at least 8 x Q12 legs together
• • • • • • • • • •
with a minimum of 25
qualification creditsAWARDS & REWARDS
TERMS AND CONDITIONS FOR
Bonus Qualification Exclusive Business Invitation Amway ACHIEVERS **
1. The Amway Leadership Seminar
Level Pin Requirements Monthly
(Achievers) is not part of the
Performance Leadership/ Ruby Emerald Diamond Diamond New Platinum Amway Founders
Depth FAA OTCA
Bonus Foster Bonus Bonus* Bonus Bonus Plus Bonus Seminar Achievers Council*** Amway Sales & Marketing Plan
Bonus
and may be subject to future
modifications.
12 Q12 Legs or 16 FAA points
2. Achievers is strictly based on
or minimum Founders
invitational basis, not automatic
Diamond qualification with at
• • • • • • • • • •
upon qualification.Platinum IBOs
FOUNDERS DOUBLE DIAMOND least 1 x Founders Platinum in
will be assessed to determine
at least 8 x Q12 legs together
if he/she conducts his/her
with a minimum of 34
business ethically, in accordance
qualification credits
to the letter and spirit of the
Amway Rules of Conduct.
15 Q6 Legs or 18 FAA points 3. The Platinum IBOs must be
or minimum Founders the owner or operator of the
Diamond qualification with at
• • • • • • • • • •
Amway business. An inherited
TRIPLE DIAMOND least 1 x Founders Platinum business may not be eligible
in at least 10 x Q12 legs for invitation.
together with a minimum of
43 qualification credits 4. Emerald Bonus / Rebate
recipents can qualify for
Achievers if they re-qualify
15 Q12 Legs or 20 FAA points as Emerald Bonus / Rebate
or minimum Founders recipents or achieve the
Diamond qualification with at required targets. Either
FOUNDERS TRIPLE DIAMOND least 1 x Founders Platinum
in at least 10 x Q12 legs
• • • • • • • • • • condition applies.
together with a minimum of
52 qualification credits
18 Q6 Legs or 22 FAA points
or minimum Founders
Diamond qualification with at
CROWN least 1 x Founders Platinum
in at least 12 x Q12 legs
• • • • • • • • • • •
together with a minimum of
64 qualification credits
18 Q12 Legs or 25 FAA points
or minimum Founders
Diamond qualification with at
FOUNDERS CROWN least 1 x Founders Platinum
in at least 12 x Q12 legs
• • • • • • • • • • •
together with a minimum of
76 qualification credits
20 Q6 Legs or 27 FAA points
or minimum Founders
Diamond qualification with at
CROWN AMBASSADOR least 1 x Founders Platinum
in at least 14 x Q12 legs
• • • • • • • • • • •
together with a minimum of
88 qualification credits
20 Q12 Legs or 30 FAA points
or minimum Founders
Diamond qualification with at
FOUNDERS CROWN AMBASSADOR least 1 x Founders Platinum in
at least 14 x Q12 legs together
• • • • • • • • • • •
with a minimum of 100
qualification credits
* Ruby is conditional. The IBO must have 15,000 PV.
** Achievers requirements are different globally, but it is for Platinum and above. Please refer to the terms and conditions on the following page.
*** Founders Council is qualifying with 20 FAA points or qualified/re-qualified at Crown Ambassador.
**** For Executive Diamond and above qualification there is a transition period where both criteria options apply until August 31 2021.THE Amway® SALES & MARKETING PLAN
TYPES OF BONUSES
The Performance Bonus The Ruby Bonus
Let’s say that during your first month you purchase and A Ruby Bonus, equal to 2% of that month’s total Ruby BV, will be
personally sell products totalling 100 points. Assuming that paid to a qualified IBO.
your average retail profit on the products is about 25%, your
immediate gross income can be $120 (30% of 400 BV). Leadership Bonus
In addition, when your Personal PV total exceeds 50PPV points, The Leadership Bonus is paid each month by Amway to a
you are eligible to receive a Performance Bonus. Under the qualified sponsor on the Personal Group BV of each 21% level
Performance Bonus Schedule you would receive a Performance group that he personally sponsors.
Bonus of 3% on your 400 BV, or $12, plus your immediate gross
income of $120, giving you a total gross monthly income of $132 In the course of building an Amway business, a sponsor
or total gross annual income of $1584 (See Example 1). motivates and trains an IBO to assist him in attaining the level of
Platinum. At that time, both the sponsor and the new Platinum
(1) Not everyone will, of course, have 100 points per month.
are in the same Performance Bonus percentage bracket: 21%.
Some will have less and some will have more. This figure is used
Therefore, in order to provide the sponsor with an incentive to
merely to demonstrate the business opportunity.
develop a Platinum IBO and to compensate for the hard work
(2) The suggested retail profit varies with each product and involved in doing so, the Amway Sales & Marketing Plan provides
averages about 30%. payment to the sponsor with a Leadership Bonus. This Bonus is
calculated by Amway on the BV of each 21% qualifying group he
The total Point Value of all the products you purchase and sell or she personally sponsors.
during a particular month determines your Performance Bonus
percentage for that month. The greater your total monthly
Under this system, the sponsor receives payment as long as
Point Value, the greater your Performance Bonus percentage
the sponsored IBO qualifies, and as long as the sponsor
due to you.
maintains his Personal Group PV at the levels described under
the ‘Rules Governing Calculation of the Leadership Bonus’ on
Calculating your Performance Bonus percentage bracket on the
the following page.
total PV places the emphasis on the number of units sold, not
on the selling price per unit. As inflation causes prices to
increase, each IBO receives a larger bonus/rebate for the same 6% Leadership Bonus
number of units sold.
Adjustment (LBA)
If Your Total Monthly Bonus While a qualified sponsor earns a Leadership Bonus on the
Point Value is:
Personal Group BV of the 21% groups that he personally
7500 points = 21% of your BV sponsors, he must also remember that his sponsor is entitled
5000 points = 18% to receive a Bonus that is 6% of his BV or the established 6%
Leadership Bonus Adjustment amount, whichever is greater.
3250 points = 15%
2000 points = 12%
If the Personal Group BV of a qualified sponsor is insufficient to
1000 points = 9% fulfil the 6% Leadership Bonus Adjustment to this sponsor, the
difference between the Leadership Bonus actually generated
400 points = 6%
by his volume and the 6% Leadership Bonus Adjustment is
100 points = 3%
deducted from his Leadership Bonus by Amway, and added to
For Illustration purpose we use 1PV:4BV. the Bonus of his sponsor. This same adjustment is applied up the
line of sponsorship.To assure the effectiveness of this feature of the Amway The 3250 Point Value mentioned above does not include any
Sales & Marketing Plan, the 6% Leadership Bonus Adjustment downline qualified volume (21%). It will however, include pass-
of Leadership Bonus must be adjusted whenever there are up volume (non-qualified Silver Producer or Platinum volume).
adjustments to the BV or PV amounts. This 6% Leadership Bonus Because an Amway business is part of a IBOs estate, the Bonus
Adjustment is determined in accordance with the ratio between for which a Platinum is eligible can, in the event of death, be paid
BV and PV. As BV and/or PV adjustments take place in the to the heirs. The heirs must however become Amway IBOs and
future, the amount is recalculated and the revised figure will be continue to qualify the Independant Business to remain eligible
published by Amway in the Product Catalogue. for continued payments.
Rules Governing Calculation of International Leadership
Leadership Bonus Bonus Schedule
Foster Sponsors will share in a portion of the International
(1) It is paid on every BV of each month by Amway. Amway
Leadership Bonus. Based on the date Amway receives the
calculates and pays all Leadership Bonuses.
original application of the qualified 21% foster sponsored
Independant Business (IB), it will be paid as follows:
(2) It is calculated from the lowest level up – never from
the highest level down.
• 3% to Foster Sponsor and 3% to International Sponsor
for Application Forms received before 1 September 1991
(3) You must have at least 3250 Personal Group PV in order to
(including new markets opened before 1 May 1991).
receive any Leadership Bonus if you sponsor 1 qualified group.
• 4% to Foster Sponsor and 2% to International Sponsor for
(4) Once the 6% Leadership Bonus Adjustment is generated, at
Application Forms received on or after 1 September 1991
least that amount of Leadership Bonus
(including new markets opened on or after 1 May 1991).
must continue to pass up the line of sponsorship.
See international sponsoring on page 16.
(5) Each sponsor of a qualified group may be entitled
to a Leadership Bonus based on the following rules:
Monthly Depth Bonus
You will keep ALL of the Leadership Bonus Each IBO who personally or foster sponsors 3 or more groups
generated to you: which qualify at the 21% Performance Bonus level in any one
month is eligible to receive a Monthly Depth Bonus.
(a) If you sponsor 1 qualified group and the Leadership Bonus
generated by your Business Volume is equal to Each month, Amway pays a qualified recipient a Monthly Depth
or exceeds the 6% Leadership Bonus Adjustment or Bonus equal to 1% of the BV generated by all second level 21%
the amount of Leadership Bonus generated to you, or groups, down to and including the first qualified Monthly Depth
Bonus recipient plus the personally or foster sponsored 21%
(b) If you sponsor 2 or more qualified groups and the Leadership groups of that (downline) Monthly Depth Bonus recipient.
Bonus generated by your Business Volume
is equal to or exceeds the average of the Leadership If a qualified Monthly Depth Bonus recipient personally or foster
Bonus generated to you by your qualified groups. sponsors a qualified Monthly Depth Bonus recipient, the Monthly
Depth Bonus for the sponsoring Monthly Depth Bonus recipient
You will keep SOME of the Leadership Bonus generated to you: is paid only on the 21% groups personally or foster sponsored by
the sponsored Monthly Depth Bonus recipient. (BV generated
(a) If you sponsor 1 qualified group and the Leadership by first level 21% groups does not count toward the Monthly
Bonus generated by your Business Volume is less than the 6% Depth Bonus since the Leadership Bonus is paid on this volume.
Leadership Bonus Adjustment or the amount of Leadership Monthly Depth Bonus is paid to the upline Monthly Depth Bonus
Bonus generated to you by that group, or recipient on this volume.)
(b) If you sponsor 2 or more qualified groups and the Leadership 1% Monthly Depth Bonus Adjustment
Bonus generated by your Business Volume is less than the
Each qualified Monthly Depth Bonus recipient must guarantee to
average Leadership Bonus generated to you.
his sponsoring Monthly Depth Bonus recipient a minimum of 1%
of 7500 PV times the PV/BV ratio (equivalent to a quarter of the
(c) You will keep none of the Leadership bonus/rebate generated
6% Leadership Bonus Adjustment) on his 21% group as well as
to you if you sponsor 1 qualified group and you have less than
one each of his personally or foster sponsored 21% groups.
3250 Group PV.The 1% Monthly Depth Bonus Adjustment changes if and when
Diamond Bonus
the BV or PV values of products change. Amway
will publish the amount updates in the Product Catalogue. To qualify for the annual Diamond Bonus, a Platinum
IBO must personally or foster sponsor 6 x 21% groups
Whenever a qualified Monthly Depth Bonus recipient or one in his own market, each of which qualifies at the 21%
of his personally or foster sponsored 21% groups does not Performance Bonus level during at least 6 months
generate sufficient volume to fulfil the 1% Monthly Depth Bonus of the performance year.
Adjustment to the upline Monthly Depth Bonus recipient, Amway
will adjust the Bonus of the Monthly Depth Bonus to make up the The Diamond Bonus is paid out of a fund consisting of 1/4 of
difference. 1% of all qualified BV downlines from all qualified Diamond
IBOs in the market (including 1/4 of 1% of all Amway foreign
Emerald Bonus subsidiary qualified volume traceable to Australia or New Zealand
sponsorship, provided that
To qualify for the annually paid Emerald Bonus, a Platinum IBO volume is only one country removed from the market).
must personally or foster sponsor 3 x 21% groups in his own
market, each of which qualifies at the 21% Performance Bonus
The fund is distributed to eligible participants in accordance
level for at least 6 months during the performance year.
with the same formula employed for the calculation of the
Emerald Bonus. The Diamond IBO who personally or foster
The Emerald Bonus is paid annually. Amway sets aside an amount sponsors at least 7 x 21% groups, each of which qualifies at
equal to 1/4 of 1% of all qualified BV downline from the 21% Performance Bonus level during 6 months out of the
all qualified Emerald IBOs in the market (including 1/4 of 1% performance year can also share in the Diamond Plus
of all Amway foreign subsidiary qualified volume traceable Bonus Fund. (See next column for Diamond Plus Bonus
to Australia or New Zealand sponsorship, provided that volume is Qualification Schedule.)
only one country removed from the market). At the end of each
performance year (August 31), this fund is distributed among all
Diamond Plus Bonus
the Emerald IBOs who qualify in the
following manner: A Diamond Plus Bonus is paid to each Platinum IBO who
personally or foster sponsors 7 or more 21% groups whose
(1) The annual qualified BV of each of the Emerald IBOs groups, volume qualifies for at least 6 out of 12 months of a given
including the BV on which the Emerald IBO has earned the performance year. Internationally sponsored groups are
Leadership Bonus, is added together. not included in the computation and payments of the Diamond
Plus Bonus. The bonus/rebate is paid according to the
(2) A point value of 4 points is assigned for each 1,000 BV following method:
per group for the first 25,000 BV; 2 points are assigned for each
Units are assigned to each qualified 21% group for each month
1,000 BV per group for the next 49,999 BV; 1 point is assigned
they qualify. The number of units assigned to
for each 1,000 BV per group for the next 49,999 BV and 1
each group per month is as follows:
point is assigned for each 10,000 BV per group thereafter. This
computation is made for each group.
(1) Each performance year Amway sets aside a fund
equal to 1/4 of 1% of the in-market Business Volume generated by
(3) The total points for all groups of each participating Emerald
all the 21% groups in the line of
IBO are then added.
sponsorship of the Diamond Plus Bonus qualifiers.
(4) Dividing the total fund available by the total points
Once the total number of units is assigned to each Diamond Plus
gives an AUD/NZD value per point.
Bonus Qualifier, (see schedule below) the grand total of units
is divided into the Diamond Plus Bonus Fund to determine the
(5) The Emerald Bonus is then determined for each qualified
AUD/NZD value of each unit. Each qualifier’s bonus/rebate is
Emerald IBO by multiplying his points by the AUD/NZD value per
determined by multiplying the AUD/NZD value per unit by the
point.
total number of units for that qualifier.
(6) Payment for the performance year ending August 31 are sent
(2) This amount is to be paid before the end of the calendar year
out in December.
for the previous performance year.
NOTE: For all bonus/rebate purposes, a No. 2 Independant Business (an Independant
Business which has been purchased or otherwise acquired, and is being operated by
a Platinum IBO or above in a different line of sponsorship) is treated as a completely
separate business. Volumes generated by the 2 Independant Business’ are not
combined for purposes of calculating bonuses or for award purposes.Diamond Plus Bonus Qualification and calculations, and all recognitions and awards given, as
stated in this manual apply to Amway of Australia and
and Unit Computation Schedule Amway of New Zealand.
Qualified 21% Bonus Unit
groups totalling (multiplied by months qualified) (2) “Amway” used herein refers to Amway of Australia and
7 – 11 groups = 100 per group Amway of New Zealand.
12 – 14 groups = 200 per group
15 – 17 groups = 300 per group
(3) GIP, FAA and Achievers are discretionary awards & rewards
18 – 19 groups = 400 per group
and not part of the Amway Sales & Marketing Plan. Attendance
20 or more groups = 500 per group
at Achievers and other incentive trips is by invitation only and
NOT automatic upon qualification. To receive the reward, an IBO
FAA Credit Calculation must meet the criteria set forth by Amway to be considered
for the awards, and must also demonstrate the high ethical and
business standards that are aligned with the goals and objectives
Domestic Legs Leg Credits
of Amway.
Q12 Leg or Q12 VE1 leg = 1.0
Emerald bonus/rebate recipient leg = 1.5
Diamond bonus/rebate recipient leg = 3.0 Inheritable Income for Your Family
One of the attributes of the Amway Sales & Marketing Plan is
International Legs Leg Credits the ability of IBOs to build and establish a substantial business,
No. 2 business with Q12 or Q12 VE1 = 1.0 and then pass it on to their heirs as part of their estate. This is
No. 2 Emerald bonus/rebate recipient business = 1.5 best accomplished by working with one’s own solicitor to assure
No. 2 Diamond bonus/rebate recipient business = 3.0 – 6.0 that the transfer of the Independant Business complies with the
Other Q12 or Q12 VE1 legs = 0.5 owner’s wishes and with the laws that govern inheritance in the
respective country, as well as Amway’s requirements for transfer
Financial
of an Independant Business. The specific information can be
obtained by contacting Amway directly and we will be glad to
Freedom
assist you and your solicitor with the details.
Amway offers an excellent opportunity to build a future and
to gain financial freedom and independence. It does not offer
superannuation or a guaranteed pension plan.
The Amway Compensation Plan is designed to allow you to build
a successful independent business that can achieve maintain
financial success.
Additional income can be earned through the Leadership Bonus,
this is dependent on you as the upline, and your downlines group
volume and qualifications.
There are times when you may wish to take time off. Once
you’ve built a strong business, you may wish to relax a bit,
travel and enjoy the rewards of success. It is certainly possible
to do so, as long as your business is strong and you make
proper advance preparations.
To maintain the financial freedom you have established, be sure
to maintain your Platinum qualification, and don’t hesitate to step
in when necessary to provide the motivation and leadership to
keep your business thriving. Amway is what you make it to be!
Important Notes
(1) Amway of Australia and Amway of New Zealand is operated
as one market, a Single Line of Sponsorship. The Performance
Bonus/Rebate Schedule, all other Bonus/Rebate qualificationsINTERNATIONAL
SPONSORING
• Iceland Sweden
Farrow Islands •
Norway • Russia
Finland
• Canada Denmark
The Netherlands
Ireland • Poland
United Kingdom • Ukraine
• Bermuda Belgium Germany
Guernsey
Austria Czech Republic
Jersey Islands Slovenia
• United States France
Italy
The Slovak Republic
Hungary
The Bahamas Switzerland
Dominican Republic Spain
Greece Croatia • China Korea • • Japan
Romania
• Channel Islands Puerto Rico (USA) Portugal
Turkey
Saints Kitts & Nevis
Cuba Guadeloupe
Hong Kong • • Taiwan
Mexico • Haiti Dominica
Jamaica Antiqua & Barbuda • India • Macau
Guatemala Cayman Islands Saint Lucia
Anguilla Grenada Thailand • • Vietnam• Philippines
El Salvador
Antilles Montserrat Barbados
Honduras Martinique Trininad & Tobago
Malaysia • • Brunei
Costa Rica Venezuela Saint Vincent
Singapore •
Panama
Colombia
French Guiana • Indonesia
• Brazil
• Namibia
South Africa • • Australia
• Argentina
Important Note Zero Tolerance Policy International Sponsoring
Amway prohibits advertising for leads Amway has adopted a Zero Tolerance Policy In general, internationally sponsored 21% leg New Zealand •
in foreign countries. You are advised to for all unauthorised activities in unopened will result in an award/reward month flowing
contact the local Amway office since markets. Refer to www.amwayglobal.com back to the International Sponsor. However, in
regulations differ from one country to and find the list of countries under situations where the award flows back to the
another. We recommend for you to fully “Choose your country”. home market of this 21% leg, no subsequent
understand the legal requirements and award will be generated to the International
cultural perspective before initiating Sponsor from the home market.
any sponsoring activity.Grow Through International amount of ILB generated, not to exceed the Leadership
Bonus/Rebate Adjustment amount of your country, and you
Sponsoring will receive the remaining ILB/ILR monies generated.)
There are two ways to build an Amway business internationally. • If you internationally sponsor one qualifying IBO and you do
not reach the 21% level in your own country during the same
month, the ILB will be paid to the first upline qualified IBO in
First Method: By International Sponsoring
your LOS.
If you have a prospect in a known Amway market
on a particular country, you should follow these
* International ILB/ILR follows the International LOS and an international LOS is
recommended procedures:
considered the primary link.
(a) Enlist the prospect’s interest and explain to
Additional Benefits
him/her the Amway Sales & Marketing Plan.
• Emerald and above pin awards – You can count
(b) Refer to your upline IBOs if they know any Amway IBOs in the
internationally sponsored 21% Bonus/Rebate groups toward
affiliate of your prospect, who your upline IBO may contact to be
your qualification for Emerald and above pin awards (not
or to get a foster sponsor for your prospect.
bonuses/rebates).
• Emerald and Diamond bonus/rebate – You can count an
(c) Otherwise, provide your name, address and IBO Number
internationally sponsored 21% leg towards Emerald and
and ask the prospect to contact the Amway local office. It is
Diamond bonus/rebate only if you have qualified as an
important that your prospect personally contact and inform the
Emerald or Diamond bonus/rebate recipient in your own
Amway affiliate of his/her intention as Amway will not contact
country. Emerald and Diamond Bonuses/Rebates are paid to
the prospect.
both the International and
Foster LOS.
(d) Only upon your prospect’s contact, the Amway affiliate will
• One-time cash awards – Your qualified international
then assign a nearby Platinum IBO who will become the Foster
leg will also count towards your one-time Double Diamond
Sponsor of your prospect, to explain thoroughly
and above cash awards.
the Amway Sales & Marketing Plan for the local market.
The Foster Sponsor receives the following benefits
(e) Your prospect must complete a registration and order an
Amway Registration Pack. This process will vary
• The Foster Sponsor receives credit for all PV and BV
slightly between markets.
generated by the new IBO and his group for Performance
Bonus/Rebate purposes until the IBO reaches the 21%
(f) Your particulars need to be inserted as the International
Performance Bonus/Rebate level.
Sponsor.
• The Foster Sponsor may count foster-sponsored 21% groups
toward his qualification for all awards and bonuses/rebates
A Foster Sponsor is responsible for training, motivating except Foster Bonus/Rebate.*
and supplying your new IBO with products. • The Foster Sponsor, subject to his qualification at the 21%
Leadership Percentage level, is entitled to a portion of
As International Sponsor, you must not send literature, sales aids the Leadership Bonus/Rebate generated from the foster-
or products to them as this may be illegal, but you may maintain sponsored 21% group.
your communication with your prospect. • The Foster Sponsor receives points on all BV generated
by the new IBO and his group for Leadership Seminar
Your Benefits As An qualification.
International Sponsor
*The Foster Sponsor’s Leadership Percentage Level would start from 0% when the
foster IBO reaches 21% Performance Bonus.
International Leadership Bonus (ILB)
Second Method: Registering a Second Business
When your new IBO qualifies at the maximum Performance
You may expand your Amway business internationally by
Bonus/Rebate level, for e.g. 21%, you may be entitled to receive
establishing a second IBOs in that country. Your #1 business
the ILB/ILR, based on the following criteria:
shall be the International sponsor of your #2 business. Prior to
establishing an international business you should:
• If you qualify 21% level in your own country on the same
month, you will receive the entire amount of
(a) Check with this local Amway office and relevant authorities
the ILB/ILR.
of requirements and documents to establish a business in
• If you internationally sponsor 2 or more IBOs who qualify
that country. You should also refer to the nearest Embassy or
21% during the same month and you do not reach the 21%
Consulate for advice and instruction
level in your own country, you will receive a portion of the
on the requirements.
ILB/ILR. (The first upline qualified Independant Business
in your Line of Sponsorship (LOS) will receive the average
(b) Refer to your upline IBOs if they know any Amway IBOs in theTHE Amway® SALES & MARKETING PLAN
market you wish to establish a 2nd business. Otherwise, contact A personally sponsors B#1; B#1 internationally sponsors B#2
the Amway local office for the assignment of Foster Sponsor. foster-sponsored by C and B#3 foster-sponsored by D.
(c) You must complete and submit a registration application form
and in some countries purchase a Registration Pack.
YOUR ARE
(d) You must advise the you are registering as a
multiple business. SUPPORTED
(e) Your 1st Independant Business (IB) must be your International Your business is well supported by a company you can trust.
Sponsor. Amway. The most important thing a IBOship provides is the
immediate access to a range of quality Amway products. No bulk
(f) You will be given a second Amway IBO number to be used in inventory purchase is required, and the products are backed by
that country upon the approval of your application. the Amway Satisfaction Guarantee.
• You must repeat with the above provisions should you wish Our desire is to see you succeed. We have various departments
to establish another Amway International market. within Amway that you can reach out to
• Subsequent Independant Business (IB) in other countries as you build your business.
can be internationally sponsored by any one of your existing
Independant Business (IB) if you indicate your choice on the Return of Saleable Products
Application Form for the subsequent Groups.
Stock Reduction
Amway accepts return of BV items which are current and in
For example, if a IBO has a No. 1 business in Australia, a No. 2
saleable condition. Amway does not accept returned literature,
business in Hong Kong and a No. 3 business in Thailand, the IBO
audio-visual aids, pins, plaques, forms, accessories, and other
must have determined at the time of signing the application
promotional items and sales aids for replacement or for refund by
form for his No. 3 business which the existing Independant
Credit Vouchers from operating Amway IBOs. The refund equals
Business will serve as the International Sponsor. Therefore, the
the original purchase price less Performance Bonus received, less
IBO would have had two options from which to choose as
up to 15% for handling, administration, and shipping costs.
shown below. It is recommended that the IBOs home market
be the International Sponsor.
Refund for saleable merchandise (new and still available in the
current line) will only be given with prior written permission from
Option 1
Amway of Australia & New Zealand. Enclose that permission with
the products you return.
A B C
Terminating business + return of saleable stocks
Reimbursement for saleable merchandise (new and still available
in the current line), unopened original packaging of current
B #1 B #2 B #3 saleable literature, and for the unsponsored/unused Business
Kit will be given when an IBO, through previous documentation,
terminates the IBOship. The reimbursement is normally given
with the next monthly computation of BV through the sponsoring
A personally sponsors B#1; B#1 internationally sponsors B#2 Independent Dusiness Owner. In exceptional cases, where the
foster-sponsored by C; and B#2 internationally sponsors B#3 line of sponsorship may not handle the merchandise return and
foster-sponsored by D. reimbursement for the terminating IBO, Amway
will handle the necessary transaction directly.
Option 2
Current IBOs who resign will receive full resignation refund
A B C upon submission of their Business Kits complete with literature,
resignation letter and ADA card.
Non-renewed IBOs will receive only a Business Kit refund if
B #1 B #2 B #3 their Business Kit complete with literature and ADA cards arereturned (together with resignation letter) within the one year Return the products with a duly completed SA112 form to Amway,
nonrenewed period from expiry of and the amount will be credited with your next order or you can
the IBOship. After which no refunds will be given. opt for a replacement.
The Credit Voucher Shoppers Catalogue items and Amway durable products
The Credit Voucher protects the IBO’s Performance Bonus! It is (Big Ticket Items) such as eSpring® Water Treatment System,
a service that enables you to control your monthly group Point atmosphere® Air Purifier, and iCook® range are
Value and Business Volume. not covered by the Amway Satisfaction Guarantee, but
by separate manufacturer’s warranty.
In addition, it enables the IBO to gain back purchasing power
within approximately 10 working days Repackaging Amway Products
of an order being shipped. A IBO will not have to wait for his
Performance Bonus to receive credit. Amway does not permit repackaging of its products. Amway
products are to be sold only in their original packages
The Credit Voucher functions as follows: as manufactured by Access Business Group. Under no
circumstances is a person authorised to repackage Amway
• PV/BV Credit Voucher will be issued for any item shown as products into new containers bearing the Amway name.
TNA (Temporarily Not Available) on the invoice. It will be
produced after the full order has been shipped and posted. The reasons are as follows:
Upon verification, the Credit Voucher will be updated to the
recipient’s accounts. (1) ‘Amway’ is the registered trademark of Alticor Inc. and is an
• All PV/BV items ordered regardless of whether they were extremely valuable asset. Accordingly, Amway will not permit
shipped or not will be used in calculating the Performance persons to market any product under the Amway name which
Bonus for that particular month. This ensures that your was not manufactured and packaged at Amway.
Performance Bonus is not affected
• by Amway’s inability to ship products, since your PV and BV (2) Laws contain detailed provisions as to what must be included
will not be reduced until the month in which you redeemed in the labelling of products. These laws also limit the claims
your Credit Voucher. which can be made about a product. Amway carefully follows
• Credit Voucher is also issued for products returned these rules and regulations. They are extremely complicated and
for credit under the Amway Satisfaction Guarantee. change from time to time. An individual IBO is in no position
• Credit Voucher can only be used for ordering items and to keep abreast of the current status. Accordingly, an amateur
cannot be redeemed for cash except under exceptional attempting to develop his own packaging is very likely to
circumstances. The Credit Voucher must be presented or unintentionally violate labelling laws. Use of the Amway name
referenced when you redeem it against your order. on such repackaging not only puts the packager in jeopardy, but
• Credit Voucher must be redeemed within one year from the may also make Amway liable to possible penalty under
date of its issue. the laws of the country.
Return of Unsaleable Products (3) Each product packaged by Amway is prepared under precise
specifications. Whenever a repackaging operation is undertaken,
If a customer wants to return a product to you, get the following there is always a possibility of contamination or adulteration of
information to complete a SA112 Returned Merchandise the product. Repackaging of any product is subject to the same
Authorisation Form: laws and regulations governing manufacturing practices as are
the original manufacturing and packaging operations.
1. The reason for return.
2. The product name and quantity. (4) The sizes in which Amway makes its products available have
3. The original invoice number. been determined after very careful consideration. If other persons
4. The name and address of the customer. (including IBOs) were permitted to repackage into sizes other
5. Enclose a copy of the Customer Receipt (SA107). than those made available by Amway, this would undoubtedly
cause considerable confusion among IBOs and customers.
The IBO should then offer to replace the product with another
one, give full credit toward the purchase of another Amway
Product Liability Protection
product, or refund the full purchase price.
Amway products should not cause damage or injury if they
Products with manufacturing defects or products returned by are used for their intended purpose and in accordance with
unsatisfied customers, for which a replacement has been given instructions provided. In the event that an Amway product is
(or the full purchase price refunded) may be returned to Amway. found to have a manufacturing defect or has been damaged in
transit to the customer, the Amway 90 day satisfaction guarantee
will apply in addition to Amway’S guarantee of quality that
attaches to all its products.Amway carries product liability insurance on its products which protects both the company and its IBOs. However, this insurance protection may not cover every situation and is dependent on whether the injury or damage resulted from a faulty product, from careless or negligent applications, or from the improper use of a product. Amway’s insurance coverage does cover injury or damage where a faulty product is involved, but does not cover careless or negligent application or improper use of a product. Summary of Main Principles regarding Product Liability (1) Like all people engaged in business, Amway IBOs may be liable to possible damage or injury suits. Such lawsuits are, however, extremely rare. (2) Amway IBOs can avoid exposure to lawsuits if they are careful and if they recommend only those uses of Amway products which are detailed on Amway’s labels or in Amway’s literature. (3) Amway’s insurance may not protect a IBO where the damage or injury results from changing an Amway label, misrepresenting a product, or from making claims other than those listed on the product or printed in the Amway literature. (4) Every Amway IBO has the opportunity to secure his/her own liability insurance at a relatively low premium. In the event that IBOs are actively engaged in demonstrating or selling Amway products, this additional opportunity to insure against liability is recommended.
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