BT Business Total Broadband Designed just for business

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BT Business Total Broadband Designed just for business
Indirect Partner Sales                          BT Business Total Broadband

                                BT Business Total
                                Broadband
                                Designed just for
                                business
                                A choice of Options to match your needs
                                Want to introduce your business to broadband’s
                                benefits – and open up fresh opportunities?
                                Your solution could be BT Business Total
                                Broadband Option 1 – from just £19.79 a month1

                                How you gain
                                • 24/7 technical helpdesk available on a free number and by email,
                                  offering expert help and diagnosis to resolve issues quickly.
                                • Inclusive Internet Security Pack Basic for all your PCs2, providing
                                  anti-virus protection and personal firewall.
                                • Download speed up to 8MB3 with 10GB usage allowance.
                                  (Top speeds depend on a number of factors including distance
                                  from the exchange.)
                                • Inclusive additional VoIP phone line with its own number – which
                                  includes fantastic capped calling rates for UK4, international and
                                  most landline to UK mobile calls. You can also make calls to other
                                  BT Business Broadband Voice users at no extra charge. All
                                  Broadband Voice users can also download BT Office Communicator
                                  for free and select geographical numbers11.
                                • Upgrade your VoIP phone line to our Broadband Voice Plus5
                                  package to benefit from unlimited local and national UK calls for
                                  just £19.99 a month – giving you greater cost certainty.
                                • Business Essentials pack includes 10 email addresses and 50MB
                                  of free web space – equipping you with a web presence to
                                  generate online enquiries and sales.
                                • BT Workspace Lite6 for securely storing documents online,
                                  managing projects and collaborative working.
                                • Buy BT Business Total Broadband and receive an 0800 Freephone
                                  number oran 0844Contactcall numberfor 12 months, worth £120.
                                  You’ll never need to change your number and you’ll have
                                  more control of your call costs – or evenno costsat all,while your
                                  customer getsthe reassurance of using a non-geographic number.
                                  Both numbers offer you a win/win opportunity by keeping your costs
                                  low andhelping to makeyour company money.
                                 Choose between an 0800 number which is charged to you at our
                                 standard basic rate of 4.98ppm – your customers’ calls are free.
                                 Or, an 0844 number where call charges arecharged at 5ppm to
                                 the caller at all times (set up fee of 6p applies). Whatever number
                                 you go for, it's free for the first 12 months – but hurry, this very
                                 special offer ends on 30 September 200712.

IT • communications • support                   Bringing it all together
BT Business Total Broadband Designed just for business
BT Business Total Broadband

Want broadband without usage7 limits for even greater
business efficiency?
Your solution could be BT Business Total Broadband
Option 2 – from £26.99 a month8
How you gain
• Inclusive wireless VoIP-enabled broadband hub giving you the freedom to share
  your internet connection around the office.
• Ethernet ports for up to 4 connections.
• 250 BT Openzone WiFi minutes every month for the 12 month or 24 month
  minimum term of your broadband contract9 – giving you internet access from
  thousands of hotspots around the UK for business on the move.
• 24/7 technical helpdesk available on a free number and by email, offering
  expert help and diagnosis to resolve issues quickly.
• Inclusive Internet Security Pack Basic for all your PCs2, providing anti-virus
  protection and personal firewall.
• Download speed up to 8MB3 with unlimited usage. (Top speeds depend on
  a number of factors including distance from the exchange.)
• Inclusive additional VoIP phone line with its own number – which includes fantastic
  capped calling rates for UK4, international and most landline to UK mobile calls.
  You can also make calls to other BT Business Broadband Voice users at no extra
  charge. All Broadband Voice users can also download BT Office Communicator
  for free and select geographical numbers11.
• Upgrade your VoIP phone line to our Broadband Voice Plus5 package to benefit
  from unlimited local and national UK calls for just £19.99 a month – giving you
  greater cost certainty.
• Business Essentials pack includes 10 email addresses and 50MB of free web space –
  equipping you with a web presence to generate online enquiries and sales.
• BT Workspace Lite6 for securely storing documents online, managing projects and
  collaborative working.
• In-built business-grade firewall for network protection.
• Internet access control management facility – control over when people use the
  internet and help to stop them accessing inappropriate material.
• Buy BT Business Total Broadband and receive an 0800 Freephone number oran
  0844 Contactcall numberfor 12 months, worth £120. You’ll never need to change
  your number and you’ll have more control of your call costs – or evenno costsat all,while
  your customer getsthe reassurance of using a non-geographic number. Both numbers
  offer you a win/win opportunity by keeping your costs low andhelping to makeyour
  company money.
 Choose between an 0800 number which is charged to you at our standard basic
 rate of 4.98ppm – your customers’ calls are free. Or, an 0844 number where call
 charges arecharged at 5ppm to the caller at all times (set up fee of 6p applies).
 Whatever number you go for, it's free for the first 12 months – but hurry, this very
 special offer ends on 30 September 200712.

IT • communications • support                                                                 Bringing it all together
BT Business Total Broadband Designed just for business
BT Business Total Broadband

                                Want to optimise protection for your most valuable business assets?
                                Your solution could be BT Business Total Broadband
                                Option 3 – from £40.50 a month8
                                How you gain
                                • Advanced security protection with premium anti-virus, personal firewall, anti-spyware,
                                  anti-phishing adware, pop up blocker and URL filtering for five of your PCs2 for the term
                                  of your broadband contract.
                                • Unlimited basic protection for all other PCs2, including standard anti-virus protection and
                                  personal firewall.
                                • In-built business-grade firewall for network protection.
                                • An inclusive IT Support Manager Licence10, application and systems support for one
                                  business PC – let our IT experts take 'remote control' of your PC to fix problems for the
                                  term of your broadband contract.
                                • Inclusive wireless VoIP-enabled broadband hub giving you the freedom to share your
                                  internet connection around the office.
                                • Ethernet ports for up to 4 connections.
                                • 250 BT Openzone WiFi minutes every month for the 12 month or 24 month minimum
                                  term of your broadband contract9 – giving you internet access from thousands of
                                  hotspots around the UK for business on the move.
                                • 24/7 technical helpdesk available on a local rate number and by email, offering expert
                                  help and diagnosis to resolve issues quickly.
                                • Inclusive Internet Security Pack Basic for all your PCs2, providing anti-virus protection
                                  and personal firewall.
                                • Download speed up to 8MB3 with unlimited usage. (Top speeds depend on a number
                                  of factors including distance from the exchange.)
                                • Inclusive additional VoIP phone line with its own number – which includes fantastic capped
                                  calling rates for UK4, international and most landline to UK mobile calls. You can also make
                                  calls to other BT Business Broadband Voice users at no extra charge. All Broadband Voice
                                  users can also download BT Office Communicator for free and select geographical numbers11.
                                • Upgrade your VoIP phone line to our Broadband Voice Plus5 package to benefit from
                                  unlimited local and national UK calls for just £19.99 a month – giving you greater
                                  cost certainty.
                                • Business Essentials pack includes 10 email addresses and 50MB of free web space –
                                  equipping you with a web presence to generate online enquiries and sales.
                                • BT Workspace Lite6 for securely storing documents online, managing projects and
                                  collaborative working.
                                • Internet access control management facility – control over when people use the internet
                                  and help to stop them accessing inappropriate material.
                                • Buy BT Business Total Broadband and receive an 0800 Freephone number oran 0844 Contactcall
                                  numberfor 12 months, worth £120. You’ll never need to change your number
                                  and you’ll have more control of your call costs – or evenno costsat all,while your customer
                                  gets the reassurance of using a non-geographic number. Both numbers offer you a win/win
                                  opportunity by keeping your costs low andhelping to makeyour company money.
                                 Choose between an 0800 number which is charged to you at our standard basic rate
                                 of 4.98ppm – your customers’ calls are free. Or, an 0844 number where call charges
                                 are charged at 5ppm to the caller at all times (set up fee of 6p applies). Whatever number
                                 you go for, it's free for the first 12 months – but hurry, this very special offer ends on
                                 30 September 200712.

IT • communications • support                                                 Bringing it all together
BT Business Total Broadband Designed just for business
BT Business Total Broadband

Want the extra peace of mind of guaranteed service across your
business network?
Your solution could be BT Business Total Broadband Network
Option – from £58.50 a month8
How you gain
• For companies with between 5 and 20 users, our Network Option and Network Premium
  Option offer the reassurance of essential business continuity through Service Level
  Guarantees covering your internet connectivity, email availability and website availability.
• On the rare occasions when there’s a problem, the Network Option guarantees repair within
  24 hours. With Network Premium, you’re assured of repair within 8 hours.
• In-built business-grade firewall for network protection.
• Inclusive wireless VoIP-enabled broadband hub giving you the freedom to share your internet
  connection around the office.
• 250 BT Openzone WiFi minutes every month for the 12 month or 24 month minimum term
  of your broadband contract9 – giving you internet access from thousands of hotspots around
  the UK for business on the move.
• 24/7 technical helpdesk available on a local rate number and by email, offering expert help
  and diagnosis to resolve issues quickly.
• Inclusive Internet Security Pack Basic for all your PCs2, providing anti-virus protection and
  personal firewall.
• Download speed up to 8MB3 with unlimited usage. (Top speeds depend on a number of factors
  including distance from the exchange.)
• Inclusive additional VoIP phone line with its own number – which includes fantastic capped
  calling rates for UK4, international and most landline to UK mobile calls. You can also make
  calls to other BT Business Broadband Voice users at no extra charge. All Broadband Voice
  users can also download BT Office Communicator for free and select geographical numbers11.
• Upgrade your VoIP phone line to our Broadband Voice Plus5 package to benefit from unlimited
  local and national UK calls for just £19.99 a month – giving you greater cost certainty.
• Business Essentials pack includes 10 email addresses and 20MB of free web space –
  equipping you with a web presence to generate online enquiries and sales.
• BT Workspace Lite6 for securely storing documents online, managing projects and
  collaborative working.
• Internet access control management facility – control over when people use the internet
  and help to stop them accessing inappropriate material.
• Buy BT Business Total Broadband and receive an 0800 Freephone number oran
  0844 Contactcall numberfor 12 months, worth £120. You’ll never need to change your
  number
  and you’ll have more control of your call costs – or evenno costsat all,while your customer
  gets the reassurance of using a non-geographic number. Both numbers offer you a win/win
  opportunity by keeping your costs low andhelping to makeyour company money.
 Choose between an 0800 number which is charged to you at our standard basic rate
 of 4.98ppm – your customers’ calls are free. Or, an 0844 number where call charges
 are charged at 5ppm to the caller at all times (set up fee of 6p applies). Whatever number
 you go for, it's free for the first 12 months – but hurry, this very special offer ends on
 30 September 200712.

IT • communications • support                                                                     Bringing it all together
BT Business Total Broadband Designed just for business
BT Business Total Broadband

                                The Options at a glance
                                                                     Total Broadband      Total Broadband      Total Broadband      Network
                                                                     Option 1             Option 2             Option 3

                                 Usage allowance7                    10GB/month           Unlimited7           Unlimited7           Unlimited7

                                 Monthly payment (ex VAT)            £21.99 a month       £29.99 a month       £45.00 a month       Standard:
                                                                     – 1 year contract    – 1 year contract    – 1 year contract    £65.00 a month
                                                                                          £26.99 a month       £40.50 a month       – 1 year contract
                                                                     £19.79 a month
                                                                     – 2 year contract    – 2 year contract    – 2 year contract    £58.50 a month
                                                                                                                                    – 2 year contract
                                                                                                                                    Premium:
                                                                                                                                    £100.00 a month
                                                                                                                                    – 1 year contract
                                                                                                                                    £90.00 a month
                                                                                                                                    – 2 year contract
                                 Router/hub                          Wired router – £49   Inclusive wireless   Inclusive wireless   Free wireless
                                                                     Wireless hub – £79   hub worth £79        hub worth £79        hub worth £79
                                 Connection                          Free                 Free                 Free                 Free

                                 Download speed3                     Up to 8Mbps3         Up to 8Mbps3         Up to 8Mbps3         Up to 8Mbps3

                                 Upload speed                        Up to 448k           Up to 448k           Up to 448k           Up to 832k

                                 Inclusive Internet Security Pack2   Inclusive for term   Inclusive for term   Inclusive for term   Inclusive for term
                                 (basic)                             of contract          of contract          of contract          of contract

                                 Internet Security Pack2             Optional             Optional             5 free licences      Optional
                                 (usually £4.99 per PC per month)                                              included

                                 IT Support Manager (usually         Optional             Optional             One free licence10   Optional
                                 £10.00 per PC per month)

                                 VoIP line

                                 Workspace Lite6

                                 Business Essentials (10 email
                                 addresses and 20MB web space)

                                 250 Openzone mins per month         Optional
                                 during minimum term9
                                 Self-install

                                 24/7 technical helpdesk
                                 (0800 and email)
                                 Fault Repair Guarantee              N/A                  N/A                  N/A                  Standard: 24 hours
                                                                                                                                    Premium: 8 hours
                                 Inclusive free
                                 0800/0844 number12

                                 All prices exclude VAT.

IT • communications • support                                                                        Bringing it all together
BT Business Total Broadband Designed just for business
BT Business Total Broadband Terms and Conditions                                                                         BT Business Total Broadband
BT Business Total Broadband requires BT Business line/similar and is subject to
availability, minimum term and conditions.
See www.bt.com/business/totalbroadband for more details.
1    Option 1 is £19.79 a month for 24 month term contract or £21.99 a month
     for 12 month term contract.
2. The BT Business Total Broadband Internet Security Pack is not compatible with
    Mac computers.
3. Up to 8MB broadband service is subject to availability and survey. ‘Up to 8MB’
    refers to maximum download speeds only (upload speeds are slower). If your
    line won’t support 8MB, we’ll offer the best available speed on your line.
    Availability of 8MB speed is subject to various factors, e.g. distance from
    exchange and line test. See speed checker at
    www.bt.com/business/totalbroadband for details of speeds in your area.
    BT Business line required. 12 month minimum rental will apply, starting from
    the date of your regrade. Minimum computer specification applies. Terms and
    conditions apply. See www.bt.com/biztandc for more details.
4. Applies to 01 and 02 numbers. Excludes Channel Islands.
5. Activated BT Business Broadband service and telephone adapter required.
    Calls made via the VoIP service will not count towards BT Business Plan
    minimum spend. Calls to the internet and Premium Rate services are excluded.
    Abuse policy applies. The quality of reception on the phone line may not
    match that of a normal landline and may vary depending on internet traffic
    and customer usage. Terms and conditions apply.
6. BT Workspace Lite limited to 5 projects and 10MB storage. Support provided
    online. Once a BT Workspace Lite account has been set up, it will be ceased
    (including associated data) if not accessed after 90 days.
7. Usage policy applies.
8. Option 2 is £26.99 a month for 24 month term contract or £29.99 a month
    for 12 month term contract. Option 3 is £40.50 a month for 24 month term
    contract or £45.00 a month for 12 month term contract. Network Option is
    £58.50 a month for 24 month term contract or £65.00 a month for 12 month
    term contract. Network Premium Option is £90.00 a month for 24 month
    term contract or £100.00 a month for 12 month term contract. All prices are
    ex. VAT.
9. Opt-in required. Minimum 12 or 24 month term required. One-off voucher
    will be provided for all minutes available during the minimum term (3,000
    or 6,000). Wireless-enabled equipment required. Minutes can be used in
    hotspots, subject to coverage. Conditions apply.
10. Receive one free ITSM licence for the length of the minimum contract term.
11. Geographic numbers (i.e. begin with a UK area code e.g. 0207 for London) can
    be ordered via BBV Selfcare once Broadband Voice account has been set up. Cost
    £2.99 (ex VAT) per month, per geographic number.
12. Available to business customers who enter into a new contract for BT
    Business Total Broadband. The offer is limited to one 0800 or 0844
    number per customer for the first 12 months, thereafter £30.00 per
    quarter.Basic Service only is provided. BT line required.All prices
    quoted exclude VAT. The charges not listed here for any services will
    be charged in accordance with the BT Price List which can be found
    at www.serviceview.bt.com/list/public/homepage.htm

For more information, or to place an order contact:

01473 240470
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                                                                                                                           customers) or 150 (consumer customers).

Offices Worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
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