BRINGING THE GLOBAL MVNO COMMUNITY TOGETHER TO IGNITE INNOVATION - RETURNING TO AMSTERDAM IN 2019! - Telecoms
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18TH ANNUAL
RETURNING
TO AMSTERDAM
IN 2019!
21 - 24 May 2019
Hotel Okura | Amsterdam
BRINGING THE GLOBAL MVNO
COMMUNITY TOGETHER TO
IGNITE INNOVATION
Find out more at: tmt.knect365.com/mvnos-world-congress @MVNOsSeries #MVNOSWORLD
2 MVNOs World Congress 2019
DEAR MVNO COMMUNITY MEMBER
Welcome to the 18th Annual MVNOs World Congress. This one and only
MVNOs meeting, that aims to promote the further development of the MVNO
sector by bringing together telco representatives from across the globe,
In our efforts to do just this, 2018 saw the inclusion of MVNOs in IoT
alongside the already established e-SIM Connect and Wholesale as a ''MVNO Market
Service tracks. This year, as a result of popular demand, we are size is set to
incorporating dedicated blockchain, digitalisation and value added services exceed USD 120
streams as well. This four-day event has become a hub within where ideas billion by 2024''
are shared, where valuable business negotiations happen and where the
(Global Market Insights,
latest industry announcements are made.
Inc., 2018)
In combination with the extensive amount of content, we have carefully
engineered formal and informal networking features to give you every
opportunity to speak with your peers. With everything from speed
networking, VIP & Speaker Drinks and networking breaks, to the MVNOs
Awards & Party, power hours, a networking App and the infamous MVNOs
Run, you will always have something to do. JUSTYNA
TOPCZEWSKA
Meet senior executives, from top brands, all in one place. This global Portfolio Manager
gathering only happens once a year. If there is one event you cannot afford Justyna.Topczewska@knect365.com
+00 44 (20) 701 75418
to miss – it’s the one!
We look forward to welcoming you to the event in Amsterdam,
The MVNOs Team
MVNOs World Congress 2019 3
YOUR EVENT EXPERIENCE IN 2019
NORTH AMERICA EUROPE
20% 46%
MIDDLE EAST
LATAM AFRICA
5% ASIA & OCEANIA
8% 7% 14%
800 +
COMMUNITY
130
SPEAKERS
+ 80 +
COUNTRIES
240
MVNOS IN
+ 400 +
COMPANIES IN
96
HOURS OF
MEMBERS REPRESENTED ATTENDANCE ATTENDANCE NETWORKING
4 MVNOs World Congress 2019
THE MOST RELEVANT
A1 TELEKOM AUSTRIA GROUP • ACN
EUROPE • ACTILITY • AINA • AISIDI • AMIVOX • AMM COMP • AUDIENCE, ALL GATHERED
ANDORRA TELECOM • AXA HEALTH KEEPER • BIGLOBE INC • BLUEFON •
BLUEFON MOBILE • BT WHOLESALE • CELITECH • CELLACT • CELLHIRE • CHANGI IN AMSTERDAM
TRAVEL SERVICES • CHINA MOBILE • CHINA TELECOM • CHINA TELECOM EUROPE • CHINA
TELECOM FRANCE • CHINA UNICOM EUROPE OPERATIONS • CJ HELLO • CONNECT ARABIA - FRIENDI
MOBILE, OMAN • CONTAINED • CUBIC TELECOM • CYTA • DEUTSCHE TELECOM • DEUTSCHE TELEKOM •
DEUTSCHE TELEKOM GROUP • DIGI SPAIN TELECOM • DIGICON TELECOMMUNICATION • DIME - JUIKER • DIME OVER 60% BUY-SIDE
GLOBAL • DIXONS CARPHONE • EASYTELECOM INTERNATIONAL • EAZI TELECOM • ERNESTO BENEKE • FASTWEB •
FENERCELL • FLEX • FOLX S.A. • FREEDOMPOP • GAMMA • GETFI NETWORK • GIGSKY • HOTSPOT NETWORK •
HUTCHISON DREI AUSTRIA • INMARSAT GOVERNMENT • INTELSAT • INTERNET INITIATIVE JAPAN • ISMART
GROUP • KAJEET • KOODO MOBILE • KPN • KPN WHOLESALE • KYMETA • LANCK TELECOM •
LEBARA • LEBARA AUSTRALIA (VODAFONE
• LIQUID TELECOM • LUNEX TELECOM •
MACQUARIE TELECOM • MAS MOVIL • MCN
HUTCHISON AUSTRALIA) • LEGOS • LG UPLUS
LYCAMOBILE • LYCAMOBILE UKRAINE •
TELECOM • ME&YOU MOBILE • MEDIALOG
64% 31% 5%
• MEDION AG • MENDOLE • MIRACLE TELE •
MOBILCOM-DEBITEL • MONOGOTO • MTX MVNOs/MNOs MMS-MOBIL TELEKOMMUNIKATIONS •
CONNECT • NABACHU CONNECT • MVNO/MNO IN SOLUTION CONSULTANT/
NETPLUS.CH • NEXTIN • NOITEL ITALIA •
OOREDOO • OPTUS WHOLESALE • ORANGE •
IN ATTENDANCE O2/TELEFONICA • ONOFF TELECOM •
ORANGE SPAIN • P4 SP Z O O • PARSIAN
ATTENDANCE PROVIDER ANALYST
FIXED COMMUNICATION PROVIDER • PHONEBOX • PJSC ROSTELECOM • PLUS
MOBILE • POA! INTERNET • POSTEMOBILE • PROXIMUS NV • QBOCEL • RAKUTEN •
RAYANFARAZCO • RED BULL MEDIA HOUSE • REDONE • REDPOCKET MOBILE • REPUBLICA
MOVIL • RITESIM.COM • SAMANTEL • SCARTEL • SHINETOWN TELECOMMUNICATION • SIMYO • SION
• SKYMOND • SMART MOBILE • SMARTPLAY • SOFTBANK CORP • SONERA TELECOM • STANDARD BANK GROUP • SUOP
THE MOST SENIOR ATTENDEES
MOBILE • SURF TELECOM • TDC WHOLESALE • TELE2 • TELE2 RUSSIA • TELE2 SVERIGE • TELECABLE • TELECALL •
TELECO • TELECOM ITALIA • TELECOM NAMIBIA • TELEDEMA • TELEDIFUSORA S A • TELEFONICA • TELEFONICA
DE ESPANA • TELEFONICA GLOBAL ROAMING • TELEMETEOR • TELENET BVBA • TELENOR • TELMORE / TDC
GROUP • TELSTRA WHOLESALE • TELUS • TESCO MOBILE • TESCO MOBILE INTERNATIONAL • TESCO
MOBILE IRELAND • TESTIME, HONG KONG • TEYF • TOP CONNECT OU • TRAVELSIM AUSTRALIA
• TUENTI • TUNISIE TELECOM • ULTRA IOT CONNECTED LAB • UNI-TEL • VEEK • VIRGIN
66% 21% 13%
MOBILE • VODAFONE ESPAÑA • VODAFONE ITALY • VODAFONEZIGGO •
VOLARIS GROUP • VOO • XOX MOBILE • YOU MOBILE TELECOM
SPAIN • YOUFONE • ZETCOM
C-LEVEL/MD HEAD OF/MANAGER EXECUTIVE
MVNOs World Congress 2019 5
THE MOST POPULAR TRACKS RETURN IN 2019 SPEAK
AWARDS E R&V
IP D
NO RIN
MVNOs Wholesale MV KS
in IoT as a Service
ING
WHAT TO EXPECT
RK
VIP
TWO
SE R
E
ED N
VICE
2 X SPE
7x
COMPREHENSIVE AROUND
TRACKS
THE CLOCK
NETWORKING
EETINGS
3x
LES M
PRECONFERENCE
MVNO
WORKSHOPS
EDU
PAR
SCH
TY
R E-
3
0P
x
90
FULL DAYS
MV PP
NOS GA
RUN OR KIN
NETW
6 MVNOs World Congress 2019
WE ARE PLEASED TO WELCOME THESE THOUGHT
LEADERS SPEAKING FOR THE FIRST TIME Peter Keron Rosa
Ziegelwanger, Greasley, Kim,
Head of International Group CEO, Think Google Fi Business
Wholesale, A1 Austria Mobile Group, Trinidad Development, Google
Telekom Group, & Tobago Fi, USA
Austria
Jess Olsen, Jignesh Dave, Kanaway Eugen Ahmed Cecile Rick Nassar,
Co-Founder, Chief Commercial Yusingco, Comendant, Khattak, Euchenhofer, Ambassador/
Simplii, Mexico Officer, NextCellular, Blockchain, Tech Marketing Director, Founder & CEO, US Managing Director, Evangelist,
South Africa start-up STO/ICO & FRiENDi Mobile, Mobile, USA Tchibo-Mobilfunk, Blockgeeks, Ireland
Marketing, Uniquely Oman Germany
Wired, UK
Mohamed Salvador Ravi Rishy- German Gerry Mubashir Justen
Sameh, Abascal, Maharaj, Archila, van der Laan, Ahsan, Burdette,
Chief Digital Officer, Co-Founder, Miio, Founder & CEO, Gigsky, Director of Projects, Head of Customer CEO and Founder, CEO, Mobi, USA
Telecom Egypt, Egypt Mexico USA Comunicamos Mas, Service Team, SIMYO, Tazamobile, Greece
Colombia the Netherlands
Aamer Noam George Chee Kheong Payman Sivakumar Kim
Ejaz, Lando, Chesakov, Foong, Valeh, Kuppusamy, Juchem,
General Manager, CEO, Webbing Hong CEO, Tinkoff Mobile, Head of Regulatory Branding Supervisor, CEO, Aerovoyce, COO, 1nce, Germany
PTCL, Pakistan Kong Ltd., Hong Kong Russia Affairs, Axiata Group, Amin Teentaak, Iran Switzerland & India
Malaysia
MVNOs World Congress 2019 7
JOINING THEM ARE OUR ESTABLISHED
WELL-KNOWN INDUSTRY EXPERTS David Chris Grazyna Danny
Glickman, Tooley, Piotrowska-Oliwa, Sritharan,
CEO, Ultra Mobile & CEO, Lycamobile, UK CEO, Virgin Mobile International
Mint Mobile, USA Polska, Poland Expansion,
Circles.Life,
Singapore
Eleph Birkir Sebastiano Hurman Simone Sergio Boris
Kwong, Marteinsson, Galantucci, Mok, Keglovics, Cozzolino, Velandia,
Director, TesTime, Founder & CEO, CEO, Dime Global Innovative Business Senior Head of Innovation Department Head of Wholesale,
Hong Kong Amivox, Iceland Group, UK Director, China Mobile Wholesale & – eSIM Ecosystem Telefonica, Mexico
International, Regulatory, Drei, Project, Telecom
Hong Kong Austria Italia (TIM), Italy
Alexey Jaime Miran Daniel Benjamin Ivan Nicholas
Galperin, Pla, Meza, Neal, Grimm, Landen, Constantinopoulos,
VP Business Founder, Soup CEO, MEGA M, CEO, Kajeet, USA Head of Carrier Chief Wireless Officer, CEO Europe,
Development, Mobile, Spain Slovenia Relations & Offer Blue Wireless, FreedomPop, USA
Cellact, Israel Management, Singapore
mobilcom-debitel,
Germany
Federico Futoshi Nick Andrei Bernard Innocenzo Ash
Homberg, Sasaki, Wooten, Ivanov, Muteti, Genna, Saini,
Head of Commercial Deputy General Manager, MVNO Director, BT Wireless Applications Director, Enterprise & Coop Voce & Vice General Manager,
Roaming Business Strategy & Business Wholesale, UK Engineer, Telus, Wholesale Business, President, MVNO Lebara Mobile,
Development, Development, Canada Airtel, Kenya Europe, Belgium Australia
Deutsche Telekom, International Initiative
Germany Japan (IIJ), Japan
8 MVNOs World Congress 2019
ENJOY ALL THE MVNOS RUN
NETWORKING Wake up on the 22nd of May
OPPORTUNITIES
and take a scenic 5km run
around the canals
of Amsterdam.
DEDICATED VIP SERVICES
SPEED NETWORKING
How many business cards can you get in one
hour? Find out with our speed networking
where over 60 c-level executives take part to
network with the industry's best.
1-2-1 MEETINGS MVNOS WORLD CONGRESS
Let us take the work out of arranging
meetings - tell us who you want to
NETWORKING APP
meet and we will make it happen. This powerful tool allows you network
Last year our VIP manager weeks ahead of the event and arrange
arranged 120 on-site meetings.
on-site meetings. The earlier you book,
the quicker you can start networking.
MVNOs World Congress 2019 9
MVNOS AWARDS PARTY Thursday 23rd May, 2019
2019 MVNO Winners will be announced at the Party. The entries will open soon - keep an eye on your inbox.
AWARDS Submit your application to Jamie.Newton@knect365.com by the 15th of March 2019.
BEST MOST MOST MOST MOST
SOLUTION SUCCESSFUL INNOVATIVE SUCCESSFUL INNOVATIVE
PROVIDER MVNO WHOLESALER START-UP MVNO
BEST MVNO BEST e-SIM
BEST IoT BEST BEST
HOSTING PROVISIONING
ENABLER MVNE MVNA
OPERATOR PROVIDER
VIP &
SPEAKER
RECEPTION
Wednesday 22nd May, 2019 FOR ALL VIP RECEPTION
ENQUIRIES, PLEASE CONTACT
Join us at the informal drinks reception to meet
your peers and catch up with the industry's key players. MARK BENTLEY
Mark.Bentley@knect365.com
10 MVNOs World Congress 2019
JOIN THE CONVERSATION
Learn about the latest developments in the industry by getting involved in the MVNO Series
community and joining the discussions on our social media platforms:
JOIN OUR
LINKEDIN
COMMUNITY
FOLLOW US ON
TWITTER
SEE
THEM ON
WATCH THE LATEST VIDEOS BY
MVNOs SERIES ON OUR
YOUTUBE CHANNEL
LISTEN TO INTERVIEWS WITH
THE INDUSTRY’S LUMINARIES
ON THE MVNOs SERIES
PODCAST CHANNELMVNOs World Congress 2019 11
TELENOR GLOBAL SERVICES • LPTIC SERVICES • SINGTEL OPTUS • TELENET • EXPRESSO SENEGAL • TELECALL • OMANTEL WHOLESALE BUSINESS UNIT •
OMANTEL • SWAG TECHNOLOGIES • SAUDI TELECOM COMPANY • HORMUUD TELECOM • PARSIAN FIXED COMMUNICATION PROVIDER • STC • INGENEO SAS
• SMARTCOMM • TELENOR GLOBAL WHOLESALE • SYMSOFT • ACQUA TELECOM • EFFORTEL • TELECABLE • TELENABLER • CYTA • LYCAMOBILE • ISTELIA •
SMARTCOM • INTERNATIONAL TELECOMMUNICATION UNION • DIGITALK • MAVENIR • TURKCELL ILETISIM HIZ • MOBILISE CONSULTING • TEXTME • PERFIL
• TELEFONICA • TRANSATEL • PLAY P4 • TATA COMMUNICATIONS • ORANGE • STOUR MARINE • OPTUS • PARETEUM CORPORATION • IPASS • SIMALLIANCE
• NETBYNET HOLDING • MTN • HANSEN TECHNOLOGIES • BGBG • TUNISIE TELECOM • MDS • ROAMABILITY • HUAWEI • ITALTEL FRANCE • MTT MULTIREGIONAL
TRANSIT TELECOM • SIMULITY • TEL-CONSULT • SS7WARE • DEUTSCHE TELEKOM • TELERGYHD & MWARE SOLUTIONS • BLUESTEIN & ASSOCIATES • MVNO
EUROPE • TRANSATEL • CORIOLIS • CONECTO • GINTEL • ASEL TELECOM GROUP • ENGHOUSE NETWORKS • AIRSNAP • TEL24 • WAVENATION • JSC TINKOFF
BANK • PARTITIONWARE • UL TRANSACTION SECURITY • LEGOS • VIRGIN MOBILE LATIN AMERICA • SWISSCOM • SURE GUERNSEY • OPENET • ASPIDER-NGI
• HUTCHISON DREI • RITESIM.COM • HUAWEI SOFTWARE • VODAFONE • INSIGHTFUL TECHNOLOGY • TELEFONICA GLOBAL ROAMING • GLOBALGIG • INTEROP
TECHNOLOGIES • CENTILE TELECOM APPLICATIONS • MONACO TELECOM • TAISYS TECHNOLOGIES • SPARK NZ • PRIXTEL • TINKOFF MOBILE • LG UPLUS •
DIME - JUIKER • TELECOM ARGENTINA • DLA PIPER • FREEDOMPOP • VOVERC • QUORTUS • TELEENA • INOVEDIA TECHNOLOGIES • CAPGEMINI • HUAWEI
FRANCE • ACI WORLDWIDE • TURKCELL ILETISIM HIZMETLERI • ACM&S INTERNATIONAL • CARTESIAN • MASS RESPONSE SERVICE • TELEENA • BASE • MTN
BENIN • BETV • AMAYSIM • FENERCELL • VIKINGCO POLAND • GLOBE TOUCH • PAID STRATEGIES • ELING PARTNERS • FALCON BUSINESS RESOURCES PVT •
OUMOU LEADER DISTRIBUTION EQUIPMENT • MNF GROUP • EUROPEAN COMMISSION • NIGERIAN COMMUNICATION COMMISSION • TELENOR • SMARTPLAY
• CHINA UNICOM EUROPE OPERATIONS • TRINITY COLLEGE • UNIVERSITY OF DUBLIN • RRD • RAMI LEVY COMMUNICATIONS • GEMALTO • OXYMA • VIMLA
• OLSWANG • RIVADA NETWORKS • TECHNOLOGY SURVEY GROUP • CELITECH • TVO GROUP • EAS • MOBOLIZE • MANX TELECOM • FLEXINETS • TESCO MOBILE
• ZETCOM • PROTEI • MAS MOVIL • POSTE MOBILE • VIVACTION • COMFONE • DIME - JUIKER • TELE2 TELECOMMUNICATION • IOT BILLING SOLUTIONS
INTERNATIONAL • IFG CONSULTING • TDC WHOLESALE • ULTRA MOBILE • AREVOCOM • CIERTO • SCORECARD • TELE2 SVERIGE • REDPOCKET MOBILE •
COMPANIES IN ATTENDANCE
BLUEPHONE • DTTECH • 3 AUSTRIA • GRAYSTONE STRATEGY • ACROBITS • NEXGE • SBERBANK TELECOM • PORTAONE • TECH4PURPOSE • ECOTEC LTD •
TRAVELSIM AUSTRALIA • SONUS NETWORKS • TUNETALK • NEUROCOM • READY WIRELESS • OOREDOO OMAN • TAISYS • HUAWEI TECHNOLOGIES
DUESSELDORF • CHINA TELECOM (FRANCE) • MOBILE TECHNOLOGY CONSULTING • VODAFONE ROAMING SERVICES • Q TECHNOLOGIES • UNI-TEL • TELUS •
OHHO • TELEDEMA • CHINA TELECOM GLOBAL • CHINA TELECOM • HUAWEI • VODAFONE ENABLER & SPAIN • AMDOCS • SAMSUNG ELECTRONICS • TELIA
CARRIER • CIQUAL • SCORECARD SYSTEMS • SMSHIGHWAY • SDI • TELE2GROUP • TELE2 • MTC-AMOTEL • BH TELECOM • HUTCHISON DREI AUSTRIA • SPRINT
• TURK TELECOM • CJ HELLOVISION • NETWORK IP • I-NEW • UROS UNI-FI ROAMING SOLUTIONS • NETNUMBER • FLEX MOBILE • NAKA MOBILE • ACHELOS
• UROS • X-MOBILITY • SAMSUNG ELECTRONICS • NETFONE • SORACOM DK • VECTONE MOBILE • VTB BANK (PJSC) • COMPRION • HUTCHISON • BLUE
WIRELESS • TIETO SWEDEN SUPPORT SERVICES • IQSIM • JSC INGENIUM • CHINA MOBILE INTERNATIONAL • TELEGEOGRAPHY • ELATEC • AUDIOCODES •
REDTEA MOBILE • 263 MOBILE • ACN EUROPE • IMEX GROUP • HUE • VODI • TELENOR SVERIGE • HUTCHISON GLOBAL COMMUNICATIONS • CAIRON • JINI
GURU • SUMMA NETWORKS • SICAP • @BLAH • TANGO TELECOM • SKY • SONORYS TECHNOLOGY • BANDWIDTHX • SWYTCH • CHINA MOBILE • POND MOBILE
• SURF TELECOM • NEXTEL TELECOMUNICACIONES • BAZILE TELECOM • KLUCZ MOBILE • MULTI DIGITAL SERVICES • PLINTRON • A1 TELEKOM AUSTRIA •
TESCO MOBILE IRELAND • AIRTEL • RAYAN FARAZ LOTUS DANESH • KAJEET • RAYANFARAZCO • SIMYO • TURKCELL • VENTA MOBILE • NIGERIAN
COMMUNICATIONS COMMISSION • O2 (TELEFONICA UK) • INFOMARK • DNA • FCS • NOITEL ITALIA • EXALINKS • VODAFONE LIBERTEL • TELIASONERA
DENMARK • OVUM • VIKINGCO POLAND • CUBIC TELECOM • MAMOUTH • VODAFONE FIJI • VIMLA • LANCK TELECOM • VTB GROUP • MEUNITY • TELECEL
SOUTH AFRICA • SIMCORNER • ORANGE WHOLESALE • RAHBORD HOSHMAND SHAHR • THE PHONE COOP • RITESIM.COM • BEST WEALTH GLOBAL LIMITED
• DIGITAL PRIVACY • TIRLA CONSULTING • CHOICE WIRELESS • TWEAKKER • AINA • TELEFONICA GERMANY • TOSEH HAMYAN SHAHR • TUENTI • INTERNET
INITIATIVE JAPAN • KPN • EASYTEL • REDMILL • ASDA MOBILE • MULTIREGIONAL TRANSITTELECOM OJSC • AMDOCS OPTIMA • DIGITAL CLIPPER • MAXCOM
• TOP CONNECT OU • RECYCLE LAND • ELISA CORPORATION • GAMMA • EAS TEST • ONOFF TELECOM • EQUITY GROUP • TRACE • POLKOMTEL PLUS • OASIS •
TALKTALK • CISCO • A1 TELEKOM AUSTRIA • FLYMOTECH • NOKIA • MVNO EUROPE • CELLO • L-MOBI MOBILE • VODAFONE HUTCHISON • TEXTNOW • GSMA
• ACROBITS • SIXTY • VIRGIN MOBILE • DRILLISCH NETZ • ACTS • MONACO TELECOM • LEBARA • TELECOMPAPER • ECORENEW • TELEFONICA MOVILES •
ORANGE BELGIUM • BICS • VIRGIN MOBILE MIDDLE EAST AND AFRICA • FL1 SMART SIM • YUANTEL • EE • WESCOM • MOBILISE CONSULTING • FANAP ICT
HOLDING OF PASARGAD FINANCIAL GROUP • INTENET INITIATIVE JAPAN INC • 8F • CHINA TELECOM (FRANCE) • FON • GLOBALDATA • TRAVELSIM AUSTRALIA12 MVNOs World Congress 2019 Pre-conference Workshops, Tuesday 21st May 2019
9.00- Blockchain 101 12.00- MVNO growth within Africa
11.00 Understanding blockchain technology - Its current applications within banking and finance sectors 14.00 Analysing the African telco market with specific case studies focusing on the growth regions.
and how blockchain can help enhance security, authenticity and transparency.
Kanaway Yusingco, Blockchain, Tech start-up STO/ICO & Marketing, Uniquely Wired, UK 15.00- The next big value added service
Rick Nassar, Ambassador/Evangelist, Blockgeeks, Ireland 17.00 Find out what is driving subscriptions today and discuss the VAS of tomorrow.
Day 1, Wednesday 22nd May 2019
8.00 Registration opens
MVNOs Wholesale
in IoT as a Service
9.00 Chairperson’s opening remarks: Whitey Bluestein, Corporate Development & Strategic Advisor in Mobile, 9.00 Chairperson’s opening remarks: Senior representative from KPN
IoT and Cloud, Bluestein & Associates, USA
Finding your IoT niche Addressing market consolidation and increased competition
9.10 PANEL DISCUSSION: What are the “must haves” for MVNOs to be successful within the IoT space? 9.10 PANEL DISCUSSION: Consolidation vs new telco players in your market
• Outlining the advantageous characteristics of MVNOs as enablers and connectivity providers in IoT • What has changed over the last year – Which markets continue to consolidate, and which ones are growing?
• Understanding the level of investment required to succeed in this space • How have these changes impacted MVNOs in those markets?
• Discussing the five key resource offerings MVNOs must have: connectivity, provisioning, devices, reporting • How have/will the most recent mergers influence the market particularly in the USA, Singapore, Australia?
and analytics • Reviewing previous mergers - Have MNOs been obligated to enable the MVNO/wholesale players in a merger?
Daniel Neal, CEO, Kajeet, USA Simone Keglovics, Senior Head of Wholesale & Regulatory, Drei, Austria
Kim Juchem, COO, 1nce, Germany Ash Saini, General Manager, Lebara Mobile, Australia
Allan Ajuz, CEO, Telecall, USA Innocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium
Noam Lando, CEO, Webbing Hong Kong Ltd., Hong Kong
9.50 PRESENTATION: The USA Trio - their next steps and the wholesale implications
9.45 FIRESIDE CHAT: Setting up an IoT MVNO
• Updates on a merger discussion between T-Mobile & Sprint - Which points of strength will be adopted from
• How long does it take for an MVNO to become an IoT enabler? each of these MNOs?
• What are the key segments that the IoT MVNO should be targeting? • What requirements has the FCC imposed for this merger and how does this differ from other global merger
• Is enterprise IoT (agriculture, healthcare, financial services, retail) still the key focus or is there a significant agreements?
market for MVNOs in the customer facing IoT (Wearable devices, smart home technology, and self-driving cars)? • How will the merger influence spectrum use, wholesale prices, technological advances (5G, eSIM, IoT), etc.?
Ivan Landen, Chief Wireless Officer, Blue Wireless, Singapore • Will MVNOs benefit from the T-Mobile & Sprint merger?
Douglas Gilmour, Managing Director, Mobius Networks, UK David Glickman, CEO, Ultra Mobile & Mint Mobile, USA
Hui Xie, Deputy Director of Mobile Business Department, China Telecom (Europe) Limited, UK
This fireside chat session is conducted as an onstage interview with our panellists. We invite our audience to
engage and to ask questions throughout the session. Questions can also be submitted via the networking App. 10.10 PRESENTATION: How does Gamma see the overall market - focusing on B2B
• The imminent disruptive environment and the challenges for MVNOs
10.20 • How to win through collaboration & partnerships
PRESENTATION: Why are MVNOs uniquely positioned to serve the enterprise IoT?
• Classical MVNOs and IoT MVNOs benefit from many synergies: Senior Representative Gamma
- Technical - Business - Regulatory, as the same regulations apply in IoT
• How the introduction of 5G will only reinforce these synergies in the future
Jacques Bonifay, CEO, Transatel, France
10.40 Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at mark.bentley@knect365.com)Day 1, Wednesday 22nd May 2019 MVNOs World Congress 2019 13
Enterprise vs consumer IoT offerings Wholesale strategies
11.40 PRESENTATION: What are the best practices and who are the main players? 11.40 FIRESIDE CHAT: Offering more than just voice and data
• Highlighting the industry achievements within connected cars, fleet tracking, smart warehousing, • Analysing the current wholesale offerings wholesalers need to offer
agriculture, etc. • What additional services can MNOs provide and monetise as a wholesale offering?
• Who are the main providers of connectivity in these spaces and where further opportunities lie for new entrants? • Discussing how to leverage smalls cells, WIFI hotspots, data analytics, security, etc for greater monetary gain
• Which particular services do MVNOs need to offer to gain position in this market? • Where has this already been implemented?
Ivan Landen, Chief Wireless Officer, Blue Wireless, Singapore Matthew Bauer, CEO & Co-Founder, Sparrow Mobile, USA
Damien Stephens, Director Product Management, Tata Communications, UK
Birkir Marteinsson, Founder & CEO, Amivox, Iceland
12.00 PRESENTATION: The Enterprise IoT opportunity
This fireside chat session is conducted as an onstage interview with our panellists. We invite our audience to
engage and to ask questions throughout the session.
• Discussing the challenges faced by traditional network operators
• What do IoT enabled businesses need?
• Identifying the key elements for success
12.10 PANEL DISCUSSION: How do operators view MVNOs in their overall wholesale strategy?
Gary Bunney, CEO, MDS Global, UK
• Discussing the wholesale market and the percentage of revenue generated by MVNO wholesale business
• Examining the varying levels of importance of MVNOs in each market – What strategies are in place to grow
12.20 PANEL DISCUSSION: Exploring the opportunities outside of enterprise IoT the revenue generated from MVNOs?
• Do future strategies include the deployment of b-brands/sub-brands?
• How can MVNOs get involved in the Smart Cities growth?
• Who connects airport, provide smart parking applications and connectivity, traffic control, smart lightning, Jess Olsen, Co-Founder, Simplii, Mexico
smart waste management etc? Boris Velandia, Head of Wholesale, Telefonica, Mexico
• How bespoke are those applications in relation to an organisation/city? Norbert Schuppler, Executive Director, EasyTel, Germany
Evgenija Bavink, Senior Expert Business Development, Deutsche Telekom, Germany
Joshua Gordon, CEO, Red Pocket Mobile, USA Regina Yip, Commercial Manager, China Mobile International, Hong Kong (tbc)
Mohamed Sameh, Chief Digital Officer, Telecom Egypt, Egypt
Hakan Demir, Founder and Managing Director, Fenercell, Turkey
12.50 FIRESIDE CHAT: Reducing wholesale costs and increasing revenue through strategic partnerships
13.00 PRESENTATION: "City as a Service" within the context of Smart Cities • Are competitors becoming “Frenemies”?
• Outlining how operators are sharing resources by using one platform
• Cities are the ultimate places for the perfect and full potential digital play • How are platforms and network resources leveraged and sold to MVNO partners and other operators as an
• Smart not Sustainable extended service?
• Services not Technologies; People not Government; Equitable not Affluent
Birkir Marteinsson, Founder & CEO, Amivox, Iceland
Hakan Demir, Founder and Managing Director, Fenercell, Turkey Mattias Karlsson, Head of Americas - Wholesale Roaming, Telefonica, Germany
13.20 Networking Lunch
14.20 PANEL DISCUSSION: Consumer IoT and the success stories to date
14.20 FIRESIDE CHAT: Leveraging fixed network and mobile services for MVNO partners
• Discussing the opportunities within smart cities, smart homes, education, healthcare and wearables • Discussing the growing interest from cable operators to move into the mobile space
• Understanding the difference in connectivity requirements for each of these sectors • Highlighting the competitive advantage of cable operators as MVNOs
• Discussing the latest IoT developments in healthcare, education, sewers, etc. • Discussing how quadplay operators could expand their revenues by offering fixed-line and broadband service
access to MVNOs
Ahmed Khattak, Founder & CEO, US Mobile, USA
David Glickman, CEO, Ultra Mobile & Mint Mobile. USA Nick Wooten, MVNO Director, BT Wholesale, UK
Daniel Neal, CEO, Kajeet, USA
15.00 PRESENTATION: What is the application of IoT within health and elder care?
14.50 PRESENTATION: Effectively testing the market with b-brands/sub-brands
• Discussing the IoT connectivity needs within the healthcare sector including medical facilities and at home • How many b-brands have been launched in the last 12-18 months?
• How can IoT help monitor and remind patience to take their medication? • Explaining the difference between b-brands and MVNOs
• How do MVNOs monetise this niche opportunity? • Have these proved lucrative?
• What are the next steps and to what heights can this opportunity expand to? • How many have developed from test models into full mobile operator brands?
Douglas Gilmour, Managing Director, Mobius Networks, UK Paul Bassa, EVP Mobile Cloud, Digitalk, UK14 MVNOs World Congress 2019 Day 1, Wednesday 22nd May 2019
IoT monetisation & business models Wholesale strategies
15.15 PRESENTATION: Disrupting IoT Connectivity: the inhibiting factors of IoT connectivity and how to
be truly IoT native 15.10 PRESENTATION: Best practices of a b-brand
• Innovation by recombination - Disrupting established business logics to truly be IoT native • Providing a consistent customer experience
• Simplicity to drive adoption - One-stop-shop connectivity: Click – Pay – Ship • How to design experience for the always-on customers? How do their needs differ from the needs of other
• Productization: Scaling up and down serving everybody with a long lifecycle pre-paid model to overcome customers?
monthly fees
Exporting good practices to a new market – Singapore launch
Kim Juchem, COO, 1nce, Germany
Ben Teh, Chief Sales Officer, RedOne, Malaysia
15.30 FIRESIDE CHAT: Connecting the right devices to solve a problem
15.30 PRESENTATION: Why do operators launch MVNOs as second brands?
• Why do you need connectivity - Which devices/objects should be connected?
• How will this IoT connectivity service be priced, packaged and sold in B2C and B2B markets? • Understanding why operators use MVNOs as innovation hubs/labs
• Will consumers be required to buy in bulk, top-up or have monthly contracts? • How to conduct these test runs without damaging the customer experience
• Understanding the logistics of accommodating different tariffs for each device, all under one profile • Which is more costly in the long run: acquiring an MVNO vs creating your own?
Hurman Mok, Innovative Business Director, China Mobile International, Hong Kong Peter Nussbaumer, CEO, i-New, Austria
16.00 Networking Break
Blockchain explained
16.30 DEBATE: Where does blockchain fit within the telco space?
• Who is blockchain really for and who should be investing in this technology - MNOs? Operators? Solution providers?
• How is blockchain changing the entire ecosystem?
• What are the advantages and benefits for operators to use it?
• How can blockchain be applied to business processes and operations i.e. mobile payments, smart contracts, capacity selling, wholesale and increase autonomy?
Federico Homberg, Head of Commercial Roaming Business Development, Deutsche Telekom, Germany
Kanaway Yusingco, Blockchain, Tech start-up STO/ICO & Marketing, Uniquely Wired, UK
17.00 ROUNDTABLE DEBATE: Why MVNOs should adopt blockchain technology
• How will this technology benefit MVNOs and their business model? How can it be used to increase margins?
• Understanding how this technology will improve efficiency and reduce costs for operators
• Discussing how blockchain can enable new VAS for B2B and B2C offerings
• How does blockchain also provide an opportunity to propel business in developing markets?
The audience will be divided into groups. Each group will discuss one of the questions/points and present it back to the other groups.
17.30 End of Day 1
VIP & Speaker Party
Join us for an informal drinks reception to meet
your peers. Speaker and VIP registrations onlyDay 2, Thursday 23rd May 2019 MVNOs World Congress 2019 15
7.30 Registration opens
8.00 BUSINESS BREAKFAST FOR THE MVNO LEADERS CLUB & BUSINESS BREAKFAST FOR OPERATORS Invitation only
An exclusive meeting place for the MVNO founders and leaders to discuss the most burning issues under Chatham House rules and to help each other to grow the MVNOs
Business business. The meeting is modelled on the entrepreneurs’ business breakfasts that are gaining popularity across Europe. All participants will be encouraged to share their recent
breakfast endeavours and ask their peers for recommendations or provide recommendations to them. Those two meetings will take place in separate rooms.
LEADERSIN SUMMIT: MVNO market changes overview
8.50 Chairperson’s opening remarks
9.00 DEBATE: Addressing the MVNO market consolidation 9.40 PRESENTATION: KPN’s view of the (Dutch) MVNO market 10.00 PRESENTATION: Google Fi and what we’ve learned as a
and maturing customer centric & innovation focused MVNO
• Has the MVNO market reached the peak of the maturity stage or is • Challenges & opportunities for M(V)NOs
• Why Google invested in its own MVNO
it still at the growth stage just at a slower rate? • How an MNO can support new business development
• Achieving user happiness by focusing on customer support
• Are new technologies driving the change in the telco ecosystem • Broadening the scope of business
and UX
(including IoT connectivity, blockchain and fintech) and reshaping
Senior KPN Representative • Google Fi innovations that have been adopted by others in the
the MVNO market enough to withstand the ongoing consolidation?
mobile ecosystem, including eSIM and WiFi Speed Labels
• What’s next for Google Fi
Moderator: Dario Talmesio, Principal Analyst & Practice Leader,
Ovum, UK Rosa Kim, Google Fi Business Development, Google Fi, USA
Ash Saini, General Manager, Lebara Mobile, Australia
Christopher Tooley, Group CEO, Lycamobile, UK
10.20 Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at mark.bentley@knect365.com)
MVNO MVNO Wholesale
Innovators Disruptors as a Service
Service Differentiation – going beyond mobile Digital Innovation Wholesale regulations & roaming agreements
11.40 Chairperson’s Opening Remarks: Scott Allan, Former General Manager 11.40 Chairperson’s Opening Remarks 11.40 Chairperson’s Opening Remarks
of Ting, Independent Consultant, USA
11.45 11.45 FIRESIDE CHAT: Discussing digitalisation constraints across PANEL DISCUSSION: Is there a need to revise global
DEBATE: Service simplicity vs diversity 11.45 wholesale regulations?
continents
• Focusing on making your offerings better or continuing to offer • What are the challenges in launching services in less digitalised • Reviewing the current wholesale regulations across the global markets
more? markets • Which wholesale regulations are in need of review i.e. capacity,
• Restricting the number of services for the right target audience • What are the first processes and features that should be digitalised? data and network agreements?
• The fear of missed opportunities – can you afford not to offer a • Selecting the right MNO partner, overcoming logistical challenges • How should these be amended in order to promote further
certain service? and regulatory constraints innovation and not stifle growth and competition?
• How does the consolidation of services enable MVNOs to provide Moderator: Renato de Andrade Reis, CEO, Acqua Telecom, UK Moderator: Daniel Preiskel, Senior Partner, Preiskel & Co, UK
better B2B and B2B2C plans? Gerry van der Laan, Head of Customer Service Team, SIMYO, the Netherlands Simone Keglovics, Senior Head of Wholesale & Regulatory, Drei, Austria
Eugen Comendant, Marketing Director, FRiENDi Mobile, Oman This fireside chat session is conducted as an onstage interview with our Joerg Henkel, Senior Expert – Wholesale Business Development
Miran Meza, CEO, MEGA M, Slovenia panellists. We invite our audience to engage and to ask questions throughout Manager, Deutsche Telekom, Germany
German Archila, Director of Projects, Comunicamos Mas, Colombia the session. Questions can also be asked via the Networking App. Chee Kheong Foong, Head of Regulatory Affairs, Axiata Group, Malaysia16 MVNOs World Congress 2019 Day 2, Thursday 23rd May 2019
Service Differentiation – going beyond mobile The evolution of connectivity services Exploring 5G opportunities
12.15 KPN's service differentiation case study 12.15 PRESENTATION: Transforming the customer journey through 12.25 PRESENTATION: Meeting the demand in an era of greater data
“Personalized Mobile Video Messaging” consumption
Senior KPN Representative
• Taking customer engagement to a new level by leveraging a • Discussing the current wholesale data pricing and agreements
combination of messaging, video and personalization • Analysing the significant increase in demand for data globally and
12.30 PRESENTATION: How can MVNOs boost sales with Unified • Use case across major US Wireless carriers what this data is being used for i.e. applications, VoIP, content
communications and VAS? viewing, connected devices, etc.
Matt Ramerman, CEO & Founder Vehicle, a CLX Communications
• Segmenting the data requirements for each service and how this
• Leverage productivity with convergence of fixed and mobile Group company
data should be packaged and sold today
communications
• Unified communications based VAS 12.30 Speaker to be confirmed, please check tmt.knect365.com/mvnos-
FIRESIDE CHAT: AI and service management – Is it becoming world-congress for the latest updates.
• Advanced new services and possibilities a necessity or is it over hyped?
• Why should an MVNO invest in AI?
Matej Meza, CEO, MEGA M, Slovenia
• Highlighting the key areas of investment when adopting AI 12.40
PANEL DISCUSSION: Will roaming always exist?
Moderator: Gary Bhomer, Principal Consultant, Tel-Consult, Australia
12.45 PANEL DISCUSSION: Alternative and ‘light’ Triple and/or Cecile Euchenhofer, Managing Director, Tchibo-Mobilfunk, Germany • Discussing roaming’s inclusion in global mobile contracts
Quadplay offerings Mohamed Fahmy, Senior MVNO Manager, iD Mobile, UK • How the inclusion of multiple countries within roaming
agreements affects revenue
• Discussing traditional triple and quadplay models • How will MVNOs manage these additional costs and how can
• Examining the possibility of alternative bundles which include 13.00 KYC onboarding without conversion loss? - Yes, with artificial regulations help mitigate this?
mobile and potentially ‘lighter’ offerings for utilities, insurance, intelligence, process simplification and fast response • Understanding how eSIM and Blockchain will influence global
finance, news, and OTT subscriptions for customers roaming for MNOs and MVNOs
• How have free energy days incentives and water conservation Frank S. Jorga, CEO & Rainer Basler, CSO, WebID, Germany
efforts and rewards faired with customers? Moderator: Whitey Bluestein, Corporate Development & Strategic
13.15 Advisor in Mobile, IoT and Cloud, Bluestein & Associates, USA
Moderator: Whitey Bluestein, Corporate Development & Strategic PRESENTATION: How AI has changed the game for MVNOs Chee Kheong Foong, Head of Regulatory Affairs, Axiata Group,
Advisor in Mobile, IoT and Cloud, Bluestein & Associates, USA Malaysia
Joshua Gordon, CEO, Red Pocket Mobile, USA • Getting to know TOM (Tchibo Online Assistant), but not Jerry Alberto Carro-Melero, Strategy & Market Development, Telefonica
Norbert Schuppler, Executive Director, EasyTel, Germany • How to organise our way into AI Global Roaming, Germany
German Archila, Director of Projects, Comunicamos Mas, Colombia Cecile Euchenhofer, Managing Director, Tchibo-Mobilfunk, Germany Innocenzo Genna, Coop Voce & Vice President, MVNO Europe, Belgium
13.30 Networking Lunch
14.30 14.30 FIRESIDE CHAT: Multiple virtualised services and hotspot
FIRESIDE CHAT: Beyond quadplay services 14.30 FIRESIDE CHAT: 5G - The race to be first
alternatives for connectivity everywhere
• Mapping out the multiple connectivity alternatives available i.e. • Which operators are currently leading the way and who is the most
• Highlighting the opportunities of VAS and strategic partnerships likely candidate to launch first?
VoWifi, VoLTE and VoIP
within insurance, energy, security, broadband, etc. • What are the determinant factors influencing this 5G release?
• Reviewing the latest global hotspot successes
• Discussing MVNO examples with these bundled offerings • Will 5G be regulated and only offered for specific use first i.e.
Alexey Galperin, VP Business Development, Cellact, Israel agriculture, mining, and/or energy?
Moderator: Simon Davies, Owner & Director, SD-Industries eurl., France
Jaime Pla, Founder, Soup Mobile, Spain Senior representative from Three UK
15.00 PRESENTATION: Enabling global enterprise/SME connectivity
and digital transformation This fireside chat session is conducted as an onstage interview with
15.00 MVNOs’ internal capabilities as a service our panellists. We invite our audience to engage and to ask questions
• Can a B2B MVNO to be one stop shop provider for their customers? throughout the session.
• Update on licensing digital capabilities to MNOs An example with the demand for Fixed-Mobile Convergence.
• FreedomPop’s expansion and partnerships built over the last few years • Answering enterprise and SMEs’ need to be “always connected” –
How will eSIM change this ecosystem? PANEL DISCUSSION: Regulatory obligations for spectrum
Nicholas Constantinopoulos, CEO Europe, FreedomPop, USA 15.00 use, wholesale pricing and accessibility to the 5G network
Jacques Bonifay, CEO, Transatel, France
• Reviewing the current regulatory agreements for 4G and what will
change for 5G
15.15 PRESENTATION: Enabling customers to use multiple 15.20 Multiple virtualised services and hotspot alternatives for • How will 5G influence the wholesale business?
payments methods connectivity everywhere • Could new spectrum aid competition and provide better opportunities
• Are online, mobile and alternative payments methods facilities a • Mapping out the multiple connectivity alternatives available i.e. for smaller MNOs and MVNOs?
necessity for an operator? VoWifi, VoLTE and VoIP
Moderator: Daniel Preiskel, Senior Partner, Preiskel & Co, UK
• How compatible are the new payment platforms with systems that • What is the impact on business? Churn prevention/new
Chee Kheong Foong, Head of Regulatory Affairs, Axiata Group, Malaysia
MVNOs use? subscribers etc?
Danny Sritharan, International Expansion, Circles.Life, Singapore
Senior representative from ACI Worldwide Mohamed Fahmy, Senior MVNO Manager, iD Mobile, UK Innocenzo Genna, Coop Voce & Vice President, MVNO Europe, BelgiumDay 2, Thursday 23rd May 2019 MVNOs World Congress 2019 17
Service Differentiation – going beyond mobile The evolution of connectivity services Exploring 5G opportunities
15.30 Mobile Financial Services - Case Study - Sri Lanka Market
15.40 PRESENTATION: Global WIFI – the competitive advantage
15.30 PRESENTATION: The 5G opportunities for MVNOs
for MVNOs
• How product offering satisfy the Customers • What are the advantages of having the access to a global Wifi network? • Are operators obliged to offer 5G to their MVNOs?
• Overcome the regulatory barriers • How can offloading data to WiFi at both a local and international • Discussing the benefits for MNOs, should MVNOs have access to 5G
• AML/KYC impact on mobile financial Services level reduce data access costs for MVNOs?
• How will global WIFI improve retention and facilitate acquisitions? Kushal Shah, MVNO Business Development Director, BT Wholesale, UK
• Other fintech solutions
Kalhara Gamage, Head of Mobile Money, Mobitel, Sri Lanka Christopher Tooley, Group CEO, Lycamobile, UK
WHOLESALER ROUNDTABLE DISCUSSION: What are the key
15.45 issues/topics you learned about and what will help you
15.45 16.00 enhance your wholesale strategies for 2018/2019?
PRESENTATION: Moving beyond Voice & Data for MVNOs PRESENTATION: Private LTE based on TD-LTE
• How has greater consolidation influenced your wholesale business?
• Discussing the standardisation of sXGP technology • What will be the impact of 5G?
• Airtime as currency: Micro payment ecosystem • Offer mutual (domestic) roaming between Public LTE and Private LTE
• Roam free on both connectivity & payments Steffen Oefner, Head of Mobile Wholesale Business Models, Deutsche
• Understanding the primitive form of 'Heterogeneous Network' Telekom, Germany
• Case study South African market
Futoshi Sasaki, Deputy General Manager, Strategy & Business The audience will be divided into groups. Each group will discuss one of
Jignesh Dave, Chief Commercial Officer, NextCellular, South Africa Development, International Initiative Japan (IIJ), Japan the questions/points and present it back to the other groups.
16.20 Networking Break
Fintech focus
16.40 17.50
PANEL DISCUSSION: Mobile money as a service – Explaining the technologies enabling Fintech PRESENTATION: MVNO as an Enabler of financial inclusion: Africa case study
• Analysing the market and the current billing options available i.e. money transfer, microloans, bills • Convergence between mobile and banking
payments, remittances etc. • Launching a mobile banking MVNO
• How to develop or add mobile money platforms? How integrated do they need to be with other platforms? • Competing and achieving success
• How to provide secure mobile payments and prevent fraud
Bernard Muteti, Director, Enterprise & Wholesale Business, Airtel, Kenya
George Chesakov, CEO, Tinkoff Mobile, Russia
Sebastiano Galantucci, CEO, Dime Global Group, UK
Salvador Abascal, Co-Founder, Miio, Mexico
Sivakumar Kuppusamy, CEO, Aerovoyce, Switzerland & India 18.05 End of Day 2 - Drinks Reception in the Exhibition: Get warmed up before the MVNOs Awards Party with some
Bernard Muteti, Director, Enterprise & Wholesale Business, Airtel, Kenya drinks and informal networking in the exhibition.
17.20 19.30
PRESENTATION: Best practices for European Bank/Fintech MVNO
• When does it make sense for banks to launch MVNOs?
• What is the demand and interest of telco customers in microloans, mobile banking, insurance etc? MVNOs PARTY & AWARDS
• Discussing the role of Fintech in a changing banking landscape
Liudvikas Andriulis, Chief Marketing Officer, Effortel Prepare for the largest MVNO Party of
the year! The Party will also host our
17.35 2019 MVNO Annual Awards Ceremony and
PRESENTATION: Fighting poverty through exponential financial and digital inclusion
AWARDS
celebrate the winners in 10 categories.
• Discussing Fintech and mobile convergence
• Understanding the social impact: Self-prosperity embedded MVNO
• The abundance as a value proposition More details announced soon.
Salvador Abascal, Co-Founder, Miio, Mexico18 MVNOs World Congress 2019 Day 3, Friday 24th May 2019
8.30 Registration opens
9.00 Chairperson’s opening remarks 9.00 Chairperson’s opening remarks: John Devlin, Principal Consultant, P.A.ID Strategies, UK
MVNOs as one-stop-shop service providers eSIM adoption and its impact on the telco ecosystem
9.05 DEBATE: Expanding services beyond the traditional voice and data to become all in one service providers 9.05 INDUSTRY PANEL: How to avoid stunting eSIM development
• How has the MVNOs offering developed over the last couple of years and what is in store for the next two years? • What has the eSIM iPhone launch changed?
• Assessing a one-stop-shop approach vs providing unique service to your customers – What is more important? • What are the remaining obstacles for wider deployment?
Moderator: Renato Andrade, Independent Consultant Sergio Cozzolino, Innovation Department – eSIM Ecosystem Project, Telecom Italia (TIM), Italy
Eugen Comendant, Marketing Director, FRiENDi Mobile, Oman Ahmad (Al) Fares, Founder & CEO, Celitech, USA
Ravi Rishy-Maharaj, Founder & CEO, Gigsky, USA
Senior representative from Transatel
9.35 PANEL DISCUSSION: How can full MVNO platforms help to deliver on customers’ needs in terms of new Dejan Rasuo, Consultant, Tata Communications, UK
services and improve their experience?
• What is the rationale behind developing a full MVNO model? Is it becoming a necessity?
9.45 FIRESIDE CHAT: Worldwide connectivity at reasonable rates
• What are the global trends in terms of the full MVNO model development?
Keron Greasley, Group CEO, Think Mobile Group, Trinidad & Tobago • How can eSIM and blockchain solve this?
Justen Burdette, CEO, Mobi, USA • How will multi-IMSIs be positioned as an offering?
Christopher Tooley, Group CEO, Lycamobile, UK
Mattias Karlsson, Head of Americas - Wholesale Roaming, Telefonica, Germany
Federico Homberg, Head of Commercial Roaming Business Development, Deutsche Telekom, Germany
10.15 PRESENTATION: The digital MVNO models of the future
10.15 PRESENTATION: The eSIM enabled smartphone experience
• What does a fully digital MVNO look like?
• How is eSIM deployment going to change the interaction with a customer and customer journey? • Examining customer experiences with eSIM and the uptake percentage in the last six months
Gerry van der Laan, Head of Customer Service Team, SIMYO, the Netherlands • What additional revenue has been generated for MNOs i.e. more connected devices; increased data plans; etc.?
Domenico Palomba, Business Partner Manager, Sunrise Communications, Switzerland
10.30 Morning Break & Speed Networking (If you would like to participate, please get in touch with Mark at mark.bentley@knect365.com)
MVNO MVNO e-SIM
Innovators Disruptors Connect
Growth markets and opportunities Enhancing digital buyer experience Technological advancements and alternatives
Chairperson’s Opening Remarks: Scott Allan, Former General Manager Chairperson’s Opening Remarks Chairperson’s Opening Remarks
of Ting, Independent Consultant, USA
11.30 PANEL DISCUSSION: New/emerging MVNO growth markets 11.30 PRESENTATION: Understanding eCommerce and online 11.30 PRESENTATION: Why should telco operators change their
and the VAS trends generating new revenue? consumption “vote” in favour of eSIM technology?
• How/Where are MVNO new markets opportunity evolving? • Analysing market trends and the growth of eCommerce • What will operators be missing out on if they do not support eSIM?
• Discussing the importance of targeted campaigns and campaign • With the successful deployment of eSIM, how can the delayed
George Chesakov, CEO, Tinkoff Mobile, Russia messaging to get the right data and the right leads adoption of this technology by some telco operators still prove
Keron Greasley, Group CEO, Think Mobile Group, Trinidad & Tobago • Understanding what information to extract and how to segment successful?
Sivakumar Kuppusamy, CEO, Aerovoyce, Switzerland & India your campaigns
Matej Meza, CEO, MEGA M, Slovenia Noam Lando, CEO, Webbing Hong Kong Ltd., Hong Kong
Jignesh Dave, Chief Commercial Officer, NextCellular, South Africa Aamer Ejaz, General Manager, PTCL, PakistanDay 3, Friday 24th May 2019 MVNOs World Congress 2019 19
12.10 PRESENTATION: The MVNOs in a growing Market: Colombia 11.50 PANEL DISCUSSION: Making the UX easy for the customer - 11.50 PRESENTATION: The opportunities for eSIM in the IoT space
case study The enhanced online experience
• MVNOs vs big operators • Discussing the need for seamless onboarding experiences and • Understanding role of eSIM for IoT
• How to package services - Triple play and Multi play services • Implementation of eSIM in IoT device
• How many clicks does it currently take for your customer to • How it changes with 5G
German Archila, Director of Projects, Comunicamos Mas, Colombia purchase a service?
Andrei Ivanov, Wireless Applications Engineer, Telus, Canada
Speakers to be confirmed, please visit
12.30 PRESENTATION: Assessing mature telecom markets for tmt.knect365.com/mvnos-world-congress for further details.
successful market entry 12.10 PRESENTATION: How choosing your operator from a list of
others will work in practice?
• Role of telecom providers in delivering value – telecom service
and beyond How to retain customer loyalty in a digital era and • What will this list look like and how are customers made aware of
• Extent of regulatory influence – wholesale support, retail keep their data secure plans/bundles from multiple MNOs?
restrictions, freedom to move past just telco service • Which operator will be at the top of the list and why?
Eugen Comendant, Marketing Director, FRiENDi Mobile, Oman FIRESIDE CHAT: Leveraging customer loyalty for greater Senior representative from SIMLocal
12.30
retention and customer acquisitions
• How to design customer loyalty programmes in a digital era
Enterprise opportunities and customer value • Do the traditional customer programmes/club cards still encourage PANEL DISCUSSION: Is Dual SIM the gateway for eSIM
12.30
greater customer engagement? What are the digital solutions that entry into mobiles?
can replace them?
12.50 PRESENTATION: Why do B2B services present valuable
• How can this experience be transferred into a digital experience?
• Outlining the functionality of dual SIM devices
opportunities for MVNOs? • Discussing current PC releases including eSIM and uSIM components
• Are B2B customers higher value compared to B2C customers and why? Grazyna Piotrowska-Oliwa, CEO, Virgin Mobile Polska, Poland Ravi Rishy-Maharaj, Founder & CEO, Gigsky, USA
• Discussing the business opportunities in the SMEs and enterprise Guyu, Operation Team Leader of Mobile Business Department, China Suresh Kumar, Senior Chief Engineer, Samsung Electronics, South Korea
markets Telecom (Europe) Limited, UK
Alexey Galperin, VP Business Development, Cellact, Israel PRESENTATION: Soft SIM and virtual SIM developments
13.10
13.00 PRESENTATION: Guaranteeing customer data security - Cloud and their place in the market
13.10 vs local storage
PRESENTATION: Tailoring customer offerings for the • What are the main concerns attributed to these technologies?
B2B sector • Where should customer/company information be stored from a legal
• Security validation - Is it not just a matter of time until security for
point of view?
• What are the key differences in the applications and business soft SIM and virtual SIM is developed to the same standard of eSIM?
• How to best protect your business from data infringements
models for B2B and B2C clients? • How can soft SIM and virtual SIM developers secure their place in
• Discussing the growing interest for all-encompassing B2B2C offerings Speaker to be confirmed, please visit the market?
Mohamed Sameh, Chief Digital Officer, Telecom Egypt, Egypt tmt.knect365.com/mvnos-world-congress for further details. Suresh Kumar, Senior Chief Engineer, Samsung Electronics, South Korea
13.30 Networking Lunch
eSIM is finally here – How will it change your business?
14.50 FIRESIDE CHAT: eSIM - the break through MVNOs have been 15.10 16.30 CLOSING SURVEY & WORKING GROUP: What are the top
PRESENTATION: How can MVNOs best prepare for eSIM? issues/new topics you learned about or looked at differently at
waiting for?
this event? What will your focus be in the coming years?
• How can eSIM technology help MVNOs grow? • How are MVNOs preparing for eSIM i.e. strategies, business models,
• What opportunities are created for MVNOs with the deployment internal processes, etc.? 1) Where are you looking to expend your business within the next 12 months?
of eSIM? • Where are the key areas of investment for MVNOs with the roll out 2) Which technologies did you find to be the most interesting at this
of eSIM – marketing, T&Cs, offering, coverage? year’s event?
Moderator: Dario Talmesio, Principal Analyst, Ovum, UK • Why do MVNOs make for more agile partners within the eSIM 3) Which ones of these will you be implementing in your business?
Eleph Kwong, Director, TesTime, Hong Kong ecosystem? 4) Which presentation/session did you find to be the most interesting
This fireside chat session is conducted as an onstage interview with across the last three/four days?
Ahmad (Al) Fares, Founder & CEO, Celitech, USA
our panellists. We invite our audience to engage and to ask questions 5) Which of the following will you be focusing on moving forward –
throughout the session. Blockchain, Fintech, eSIM and/or IoT?
15.30 Afternoon networking break 6) What additional topics or areas of interest would you like to see
included in the 2020 MVNOs World Congress?
17.00 End of conferenceYou can also read
