"The Keeper of the Community Vision." - March 2020 | Vol 15 Issue 3 - Rogers-Lowell Area ...
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What’s In This Issue? CHAM BER S TAF F 3 ���������A Message from the President/CEO Raymond Burns, CCE Karen Wagaman Kelly Parker 4����������3-Year Strategic Plan President/CEO rburns@rogerslowell.com Vice President of Downtown Development karen@rogerslowell.com Marketing Communications Manager | Visit Rogers kelly@rogerslowell.com 5 ���������2020 Strategic Goals J.R. Shaw, IOM Executive Director/Executive Vice President | Visit Rogers Ross Phillips Vice President of Community Development Luke Wiggins Meetings & Conventions Sales Manager | Visit Rogers jr@rogerslowell.com ross@rogerslowell.com luke@rogerslowell.com 6 ���������Vision 100 Katie Burns Shey Bland Ronnie Webb, Jr. 8 ��������� Economic Development Goals Vice President of Operations katie@rogerslowell.com Executive Director | Downtown Rogers, Inc. shey@rogerslowell.com Destination Sales Manager | Visit Rogers ronnie@rogerslowell.com 9 ��������� Downtown Development Goals Shelle Summers, IOM Senior Vice President of Membership Services Nick Smith Creative Services Director Justin Freeman Marketing Communications Specialist ssummers@rogerslowell.com nick@rogerslowell.com justin@rogerslowell.com 10 ����� DTR Inc. Goals Steve Cox Jeff O’Neill Lance Lloyd 11��������Government Affairs Goals Senior Vice President of Economic Development steve@rogerslowell.com Director of Special Events jeff@rogerslowell.com Community Relations Manager lance@rogerslowell.com 12������Community Development Goals Brad Phillips Senior Vice President of Marketing Communications Loretta Gomez Finance Manager Luz Palmerin Sales & Marketing Coordinator | Visit Rogers brad@rogerslowell.com loretta@rogerslowell.com luz@rogerslowell.com 13������Member Services Goals Jon Moran Sheree Barnes Ashley Matsumura 14������Visit Rogers Goals Senior Vice President of Government Affairs jon@rogerslowell.com Operations Manager | Downtown Rogers, Inc. sheree@rogerslowell.com Customer Relations Manager ashley@rogerslowell.com 15 �����Accounting & Finance Goals Vickie Grotts Vice President of Accounting & Finance Jacque Eakins Account Executive vickie@rogerslowell.com jacque@rogerslowell.com 16 �����Customer Service Goals Geovanny Sarmiento Marni Rogers, IOM 17 ������Marketing Communications Goals Vice President of Community Engagement & Inclusion geovanny@rogerslowell.com Member Relations Manager marni@rogerslowell.com 18 �����New Members | December 2019 & January 2020 19 �����Membership Renewals | December 2019 & January 2020 BO ARD O F D IRE C TO R S 22����Ribbon Cuttings | December 2019 & January 2020 EXECUTIVE COMMITTEE 23 ���Chamber Networking & Educational Events Chairman of the Board | Angie Tucker-Ridley, Tucker’s Furniture & Appliances Chairman-Elect | Jeff Milford, AEP/SWEPCO Treasurer | Erin Kiefer, Assembled Products Past Chairman | Greg Fogle, Nabholz Construction President/CEO | Raymond Burns RIDC President | Jerry Vest, Regions Bank 2020 DIRECTORS 2021 DIRECTORS 2022 DIRECTORS Leah Acoach Tom Allen, Cushman & Wakefield | Sage Partners Kristen Boozman, Portfolio Sotheby’s Danny Beck, Arkansas Blue Cross Blue Shield Ron Branscum, Arvest Bank International Realty Joe Donaldson, Sam’s Furniture David Kimball, Benchmark Group Dean Fisher, Glad Manufacturing, Inc. Brad Hicks, J.B. Hunt Transport Inc. Jerra Nalley, Runway Angela Grayson, Precipice IP Mike Power, First Security Bank Tanya Smith, Turpentine Creek Wildlife Refuge Denten Park, Northwest Health David Vaden, Ernst & Young LLP Melissa Turpin, Honeycomb Kitchen Shop Curt Stamp, Cox Business Knight Weis, Signature Bank of Arkansas EX-OFFICIO DIRECTORS Daizy Andrade, University of Arkansas Corry Hull, OneDigital Health and Benefits Rogers-Lowell Area Dr. Marlin Berry, Rogers Public Schools Dr. Evelyn Jorgenson, Northwest Arkansas Community College Chamber of Commerce Jerry Carmichael, 3C Retail Solutions Peter Lane, Walton Arts Center 317 West Walnut Street | Rogers, Arkansas 72756 Ever Cuellar, First Security Bank Chris Moore, Mayor, City of Lowell Larry Cooper, Embassy Suites NW Arkansas Barry Moehring, Benton County Judge P: (479) 636-1240 F: (479) 636-5485 Russ Daniel, McLarty Daniel Group Bianca Montoya, Bike NWA Mike Dodge, Carroll Electric Coop. Corp. John-Michael Scurio, George’s Sandy Edwards, Crystal Bridges Museum Eric Pianalto, Mercy of Northwest Arkansas David Faulkner, Pinnacle Hills Promenade Chris Sultemeier, Retired Walmart Cathy Foraker, AT&T Stennett Thompkins, AAA Insurance Paid for through Periodical “Chamber Voice” (USPS 492950) is published David Foster, APAC-Central, Inc. Dick Trammel, Chairman Emeritus Ron Hayes, First United Methodist Church Josh Vasquez, United Bank monthly in January, February, March, May, June, July, August, September, Dan Hendrix, Arkansas World Trade Center Emma Willis, Mangan Holcomb Partners October, November and December; (semi-monthly in April) by the Rogers- Latricia Hill-Chandler, Arvest Bank Operations Jeff Wood, Tyson Foods Lowell Area Chamber of Commerce, Inc., 317 West Walnut, Rogers, AR 72756. Greg Hines, Mayor, City of Rogers Amiee York, Black Hills Energy Tom Hopper, TallChamps, LLC Periodical postage paid at Rogers, AR. Postmaster send address changes to | DIVISION CHAIRS AUDIT COMMITTEE Community Development - Leah Acoach David Vaden Rogers-Lowell Area Membership Services - Tanya Smith Ron Branscum Chamber of Commerce Newsletter Economic Development - Tom Allen Knight Weis 317 West Walnut, Rogers, AR 72756. Government Affairs - Jerry Carmichael Convention & Visitors Bureau - Larry Cooper 2 C h a m b e r Vo i ce | M A R C H 2 02 0
A Message from the President/CEO The Journey to Our 100th Anniversary Welcome to the 2020 Business Plan issue of the Chamber Voice of Business newsletter. This quick-guide introduces you to highlights from our 3-Year Strategic Plan (goals and key focus areas for 2020-21-22). It represents the hard work ahead on the journey to our 100th anniversary in 2022. You’ll also learn about our 2020 Strategic Goals that drive this year’s Program of Work for each of the Chamber’s divisions. Over the past three years, your Chamber has experienced an evolution through its Chamber 3.0 initiative. Collaborating DATA-DRIVEN ORGANIZATION - FINANCIAL with our stakeholders, we defined critical success factors that MEASURE WHAT PERFORMANCE MATTERS focused us on doing what really matters to ensure we are INTEGRATED SALES relevant, necessary and competent in this new decade of rapid MARKETING PERFORMANCE COMMUNICATIONS change (see illustration). This intentional effort has already contributed to us CORE being more cohesive with our leadership, to invigorate our TECHNOLOGICAL PROGRAMMING CAPABILITIES OPTIMIZATION programming and mission work, and to better influence outcomes that make the Rogers-Lowell Area a great place to visit, live, invest, work and play. DESTINATION ECONOMIC MARKETING DEVELOPMENT At this year’s 98th Annual Celebration of Business & LEADERSHIP LEADERSHIP GOVERNMENT Community in February, we unveiled our new Vision and AFFAIRS & COMMUNITY DEVELOPMENT ADVOCACY LEADERSHIP Mission statements and Core Values, another exciting outcome LEADERSHIP from Chamber 3.0. These were created by us looking within for a keen understanding of our brand’s DNA, which is a combination of where we have come from, what keeps us together, and what is our long-term aim. We’re growing business, activating leaders and building community this year through sound, strategic focus and increased engagement with our members, partners and investors. We need your ideas to inspire us as we fulfill our roles as the Voice of Business and the Keeper of the Community Vision. Raymond Burns President/CEO Rogers-Lowell Area Chamber of Commerce RogersLowell.com | MARCH2020 3
3-Year Strategic Plan Goals & Key Focus Areas 2020 - 2021 - 2022 | Journey to Our 100th Anniversary 2022 | 100th Anniversary GOAL: EXCITING & UNIQUE BRAND KEY FOCUS AREAS: Segmentation and Brand Strategy Rebrand Launch at 100th Anniversary GOAL: UPGRADED FACILITIES KEY FOCUS AREAS: Keeper of the Vision Campaign Add 3200 S.F. Upstairs GOAL: SUSTAINABLE FUNDING STRATEGY KEY FOCUS AREAS: Dues vs. Campaign Investing Keeper of the Community Vision Bottom Line that Increases Reserve GOAL: MEMBER/INVESTOR BASE KEY FOCUS AREAS: Customer-Member-Investor Path Mission-Focused Next Gen Development GOAL: STRONG STAFF KEY FOCUS AREAS: Continuing Education Professional Development Hiring the Best Qualified for Open Positions GOAL: COHESIVE LEADERSHIP KEY FOCUS AREAS: Community Arts & Entertainment Business Downtown GOAL: SOUND STRATEGIC PLANNING KEY FOCUS AREAS: Driven by Vision-Mission-Core Values ROI Centric Political Center 2020 | The Journey Starts Here Vision 100 Influence Inclusive Transparent 4 C h a m b e r Vo i ce | M A R C H 2 02 0
2020 Strategic Goals Program of Work UNVEIL VISION, BUDGET & IMPLEMENT A MISSION, FINANCIAL COMMUNITY VALUES TO PERFORMANCE LEADERSHIP MEMBERSHIP Strong Move to Balanced Budget Grow Reserves COALITION Focus on Better Communication and Transition to Dues vs Campaign Cooperation Citywide (Sustainability) Grow Investors from Members IMPLEMENT CONTINUE TO DOWNTOWN VISION 100 REFINE, AND ROGERS, INC. INTO REDEFINE Long term Strategy for Funding STRATEGIC RETENTION and Programming Butterfield Stage and Frisco Park PLANNING EFFORTS Farmers Market Strategy Maintain at least 85% Retention Rate and Strive for 90% DEFINE AND DOWNTOWN TALENT PROMOTE ECONOMIC PIPELINE ROGERS’ ROLE DEVELOPMENT 529 Promise Initiative AS AN ARTS & STRATEGY Training & Recruitment Community Engagement ENTERTAINMENT Infrastructure Quality of Life DESTINATION Housing Professional Services Retail & Entertainment LEADERSHIP DIVERSITY, CHANGING THE DEVELOPMENT EQUITY & POLITICAL Leadership Benton County INCLUSION (DEI) PARADIGM Northwest Arkansas Emerging Leaders COUNCIL USING A ARVEST First Leadership IMPLEMENTATION PRO-BUSINESS, Increase Engagement as Employee CENTRIST Retention Tool PHILOSOPHY START DUE DATABASE / DEVELOP AND DILIGENCE SOFTWARE IMPLEMENT A PROCESS ON ACCLIMATION LOWELL THE BUILDING (ACCRISOFT COMMUNITY EXPANSION FREEDOM) STRATEGY AND CONTRACT FOR SERVICES RogersLowell.com | MARCH2020 5
R ogers and Lowell residents convened with us last year to share their ideas about our community’s future and what we envision it becoming in anticipation of reaching a population of 100,000 before 2035. We took their ideas and collaborated with city and regional leaders to produce our new strategic visioning plan – VISION 100. As the Keeper of the Community Vision, your Chamber is committed to promoting the integration of the plan across the community, bringing this vision to life in everything we do. “Our Vision for Rogers and Lowell is a vibrant, diverse and cohesive community in the heart of Northwest Arkansas, with a willing spirit, a healthy focus and a progressive attitude, possessing the core values of faith, family, community, education, and economic prosperity.” 6 C h a m b e r Vo i ce | M A R C H 2 02 0
Inviting Growing Prioritizing Atmosphere Economy Education A beautiful, natural environment Robust growth, job creation Excellent public, private, and charter and safe place to live and sustainable industry mix schools and institutes of higher learning Living Attracting Serving the Healthy Amenities Community Active lifestyles supported Premier shopping, entertainment Excellence in the delivery of by world-class healthcare and multi-cultural art amenities high-quality municipal services Respecting Embracing Inspiring Quality Differences Involvement of Life Friendly and welcoming, treating Tradition of togetherness and cooperation An authentic place that captures all with respect and dignity encouraging involvement and service imagination, talent, and opportunity Download Your Copy of VISION 100 at RogersLowell.com ... UTURE OUR F RogersLowell.com | MARCH2020 7
2020 Business Plan | N ew job creation and business expansion impact businesses by creating meaningful opportunities to sell goods and services to new businesses and residents. Our Economic Development Division works with industries both large and small to increase job growth and business expansion. They also work with individuals to support and increase our growing small business community. Division Goals Be a Business-friendly Community focused on Business Growth and Commercial Development in Rogers and Lowell Invigorate Commercial Development in Lowell Create Workforce Development Opportunities in Our Community Engage the Small Business Community Engage Minority Communities within Northwest Arkansas with Programs and Offerings Continue to Create Quality of Place Initiatives to Attract a Diverse, First-Class Workforce Recruit and Retain New and Existing Business and Industry to Rogers & Lowell Resulting in New Job Creation Learn more about this division on our Voice of Business video channel: Youtube.com/RogersLowellChamber 8 C h a m b e r Vo i ce | M A R C H 2 02 0
| 2020 Business Plan O ur Downtown Development division is the primary point-of-contact for economic development in Downtown Rogers and provides resources and help implementing the Downtown Rogers Initiative Plan. They focus on increasing the number of businesses, employees, and residential properties in the downtown core. They also cultivate strong relations with existing businesses and government entities, identifying opportunities to activate underutilized properties, connecting potential partnerships and facilitating business relations to maximize resources for downtown and the surrounding community. Division Goals Increase Multi-Family/Mixed-Use Residential Development in Downtown Rogers Attract Supplier, Professional Services and Light Manufacturing Employers and Jobs to Downtown Rogers Establish the Rogers-Lowell Area Chamber of Commerce as the Primary Point-of-Contact for Doing Business in Downtown Rogers Connect All Activities to the Mission of Economic Development and the Master Plan with at least six Public Announcements Showcase Why Downtown Rogers is an Ideal Place to Conduct Business, Raise a Family and Enjoy Quality of Life Amenities and Activities Develop and Promote Downtown Rogers as a Destination Location for Arts, Music and Other Experiences Build Community Value through Effective Activation of Under-Utilized Properties Learn more about this division on our Voice of Business video channel: Youtube.com/RogersLowellChamber RogersLowell.com | MARCH2020 9
2020 Business Plan | D owntown Rogers (DTR), Inc. creates experiences designed to bring our community together in the downtown district to celebrate the past and embrace the future. They work hard to make downtown a destination where people can explore our historic brick streets and buildings and enjoy fun, recreational activities. It’s all about uniting the downtown area’s unique mix of creatives, artisans, cuisine, and entertainment. Division Goals Position Chamber/DTR Inc. as the Go-to Source for What’s Happening in Downtown Rogers DTR is Where You Want to Be Gain Stronger Support from the Community for Program Funding Develop and Sustain the DTR Market Bringing People Together Downtown through Food and Music Making DTR a NWA Holiday Destination Learn more about this division on our Voice of Business video channel: Youtube.com/RogersLowellChamber 10 C h a m b e r Vo i ce | M A R C H 2 02 0
| 2020 Business Plan O ur Government Affairs division serves as the link between members and local, state and federal government by advocating for pro-business and quality of life issues that are important to Northwest Arkansas. They also engage in activities that produce long-term positive impacts including voter registration and education, engagement of members in the political process and continuously improved outreach efforts. Division Goals Change the Political Paradigm in Northwest Arkansas Develop the Northwest Arkansas Regional Legislative Agenda (NWARLA) in Preparation for the 93rd General Assembly Beginning in January 2021 Lead The NWA Regional Business Community Effort for Successful Passage of Increased Highway Funding that Will Appear as Issue 1 on the Ballot in November. Learn more about this division on our Voice of Business video channel: Youtube.com/RogersLowellChamber RogersLowell.com | MARCH2020 11
2020 Business Plan | P rograms in our Community Development Division impact and enhance the quality of life in Rogers, Lowell and the region. They are committed to expanding our diversity, equity and inclusion (DEI) initiatives to better welcome the growing number of residents, workers, and visitors from all backgrounds. They also support educational programs and help develop our leaders for the future. Division Goals Impart Best Practices on Current and Future Business and Community Leaders to Positively Impact our Region Ensure Future and Current Leaders Represent the Entire Community Increase Member Engagement with Northwest Arkansas Emerging Leaders (NWAEL) Increase Awareness of the 2020 Census and the 2020 Elections Serve as the Welcoming Coordinator for the City of Rogers Help Coordinate an Educational/Outreach Program for the 2020 Census Increase Minority Small Business Membership Improve Graduation Rates for Minority Students Develop and Implement a Lowell Community Strategy and Contract for Services 12 C h a m b e r Vo i ce | M A R C H 2 02 0
| 2020 Business Plan M embership in the Chamber is a direct investment in the work we do to grow business and build community. Our Member Services division helps you understand how to connect, invest and grow with us. Whether you are a community partner, member, or both, we provide “over-the-top” customer service by offering valuable information, services and programs to deliver value and return on your investment with the Chamber. Division Goals Increase Annual Member Investment Provide Five-Star Customer Service to Retain and Gain New Members Provide Value-Added Member Benefits Develop a Plan to Become a Data-Driven Sales Team RogersLowell.com | MARCH2020 13
2020 Business Plan | V isit Rogers creates economic opportunity for our community by attracting meetings, conventions,and leisure visitors to the city of Rogers and Northwest Arkansas. Overseen by the Rogers Advertising and Promotion Commission, Visit Rogers is our Destination Marketing Organization responsible for marketing the city to visitors. Division Goals Market Rogers as a Premier Destination for Leisure Travelers, Conventions and Sporting Events Promote Rogers as a World-Class Destination through Digital, Print, and Social Media Marketing Strategies Promote Rogers as a World-Class Destination through Public Relations and Media Campaigns Provide Incentives and Services to Existing and Potential Customers that Ensure Successful Events and Enhance Return Business Opportunities Provide Destination Marketing Excellence to Rogers and the Northwest Arkansas Community Support Rogers-Lowell Area Chamber of Commerce Goals and Objectives 14 C h a m b e r Vo i ce | M A R C H 2 02 0
| 2020 Business Plan O ur Accounting and Finance division prepares useful, relevant, and clear financial information and statements for the Chamber in accordance with generally accepted accounting principles (GAAP) in the U.S. Working with both internal customers and external partners, they provide the right data to the right people at the right time to facilitate our organizational success. They also support the human resource needs of the organization. Division Goals Provide Quality Financial Data; Understandable, Reliable, Relevant Financial Analysis and Reporting Influence Team Cohesiveness, Invigorating the Fabric of Our Organization Maximize Benefits of Accrisoft Freedom Complete Development of RDF – Scholarship Management Software RogersLowell.com | MARCH2020 15
2020 Business Plan | O ur Customer Service division has a reputation of delivering excellent customer service to external and internal customers. They ensure cohesion within the Chamber and Community through effective communications, processes and procedures. In addition to supporting the Chamber’s goals, they help our visitors, members, new residents and board members get information they need to know. Division Goals Provide Excellent Customer Service to Our Visitors, Residents, Members and Staff Provide Excellent Customer Service to Our Donors Provide Excellent Customer Service on Behalf of the Rogers Development Foundation to Our Students and Donors Contact Us How can we help you today? (479) 636-1240 info@rogerslowell.com 16 C h a m b e r Vo i ce | M A R C H 2 02 0
| 2020 Business Plan O ur Marketing Communications division’s work impacts the Rogers-Lowell Area, Chamber members and partners, and the business community. They deliver easily accessible and up-to-date information about local businesses and our community by sharing stories about the Chamber’s mission, accomplishments, strategic programs and major events. They also help to unify communications and messaging into “one voice” for our community. Division Goals Unify Strategic Communications and Messaging into “One Voice” to the Community Monetize Chamber’s Digital Assets Suite to Generate Incremental Revenue Advertise and Promote Chamber’s Vision-Mission-Core Values, Accomplishments, Strategic Programs, and Major Events (Trade and Cash) Grow Social Media and Interactions with Target Audiences (Customers, Members, Investors and Community) Position Chamber as the “Voice of Business” by Informing Target Audiences with timely and relevant News and Information Promote RogersLowell.com to Increase Traffic Deliver in-house agency Design Expertise and Creative Production Services to Support Success of Each Chamber Division and Save Money for the Chamber Develop a new In-Bound Marketing Program for Lead Generation RogersLowell.com | MARCH2020 17
December 2019 NEW MEMBERS | January 2020 APEX HVAC SERVICES FIA WORLDWIDE ENTERTAINMENT AGENCY ONIT Samuel Lozano Kim Pease Shea Nuckols 1908 S. N. ST. | ROGERS, AR 72758 ROGERS, AR 72756 500 S. MT. OLIVE ST., STE 201 | SILOAM SPRINGS, AR 72761 (479) 877-4917 | APEXHVACSERVICESLLC.COM (479) 250-2368 | FIAWORLDWIDE.COM (479) 595-8955 | ON-IT.CO HEATING & AIR CONDITIONING EQUIPMENT, SYSTEMS, REPAIR TALENT BROKERS INTERNET SERVICES ARKANSAS SWIM ACADEMY (OPENING SOON) H & R BLOCK SERC PHYSICAL THERAPY Whitney Lloyd Linda Branch Trevor Davidson 3709 W. SOUTHERN HILLS | ROGERS, AR 72758 106 N. BLOOMINGTON ST., STE. G | LOWELL, AR 72745 101 E. EMMA AVE. | SPRINGDALE, AR 72764 (479) 282-4014 (479) 927-0424 | HRBLOCK.COM (479) 334-5616 | SERCTHERAPY.COM ACCOUNTING & TAX SERVICE PHYSICAL TRAINING ARKANSAS UROLOGY BENTONVILLE Tonya Eastham HARTLEY FLOORING SNACK LAB 3400 S.E. MACY RD., STE. 18 | BENTONVILLE, AR 72712 Ryan Hartley Emily Amadon (479) 268-6800 | ARKANSASUROLOGY.COM 225A GRANT PLACE | LOWELL, AR 72745 2341 N. COLLEGE AVE. | FAYETTEVILLE, AR 72703 CLINICS & MEDICAL GROUPS (479) 903-8449 | HARTLEYFLOORING.COM (479) 366-7472 | SNACKLABNWA.COM FLOORING MEAL PREPARATION BAGWELL MOTORS Christy Bagwell HOTWORX ROGERS (OPENING SOON) STATELY TREASURES 609 S. BLOOMINGTON ST. | LOWELL, AR 72745 Michelle Berger Adekunle Babalola (479) 419-9447 | BAGWELLMOTORS.COM 4305 S. PLEASANT CROSSING BLVD., STE. 5 | ROGERS, AR 72758 BENTONVILLE, AR 72712 AUTOMOBILE DEALERS - USED (479) 372-7285 | HOTWORX.NET/ROGERS (484) 767-3618 FITNESS REAL ESTATE - COMMERCIAL AND RESIDENTIAL CHAPEL RIDGE OF SPRINGDALE Laura Hunt HYPED PROMOTIONAL PRODUCTS TAILORED LIVING OF NORTHWEST ARKANSAS 5325 N. OAK ST., BLDG. A | SPRINGDALE, AR 72764 Christian Harbin Wendi Bollero (479) 872-0202 | WILHOITLIVING.COM CAVE SPRINGS, AR 72718 SPRINGDALE, AR 72762 APARTMENTS (479) 899-1747 (479) 320-2446 | TAILOREDLIVING.COMNORTHWEST-ARKANSAS-AR/ HTTPWWW.HYPEDPP.COM HOME ORGANIZATION CLEVENGER FINANCIAL PROMOTIONAL PRODUCTS David Harris TOPGOLF (OPENING SOON) ROGERS, AR 72758 JAVA DUDES COFFEE COMPANY Brad Darr (479) 270-2032 | CLEVENGERFINANCIAL.COM Justin Reed 3919 S. JB HUNT DR. | ROGERS, AR 72758 FINANCIAL & FINANCIAL ADVISORS 10 SUGAR CREEK CENTER | BELLA VISTA, AR 72714 (479) 586-1876 | TOPGOLF.COM (479) 278-2665 | FIND US ON FACEBOOK RECREATION CRD REAL ESTATE & DEVELOPMENT COFFEE HOUSES Hannah Cicioni TURNER FINANCIAL 203 W. WOOD ST., STE. C | ROGERS, AR 72756 LBC STUDIO Josh Turner (479) 270-4982 Laura Coello 114 S. 1ST ST., STE. 206 | ROGERS, AR 72756 REAL ESTATE - COMMERCIAL AND RESIDENTIAL 105 W. WALNUT ST. | ROGERS, AR 72756 (479) 335-5990 | TURNERFINANCIAL.NET (214) 616-0608 | LBCSTUDIO.ORG INVESTMENT ADVISORY SERVICES EVEREST REHABILITATION HOSPITALS NWA GRAPHICS DESIGN SERVICES Cody Garrison ZILIS 4313 PLEASANT CROSSING BLVD. | ROGERS, AR 72758 NORRIS DESIGN COMPANY Sharon Mitchell (479) 713-1145 | EVERESTREHAB.COM Kimberly Norris ROGERS, AR 72756 HEALTH CARE - REHABILITATION SPRINGDALE, AR 72762 (479) 236-2648 | ZILIS.COM (479) 713-9660 | NORRISDC.COM HEALTH MAINTENANCE ORGANIZATIONS EXPERT AGENTS TEAM, EXP REALTY NWA BRANCH GRAPHICS DESIGN SERVICES Kristin Sumpter 1002 MCCLAIN RD., STE. 107 | BENTONVILLE, AR 72712 (870) 941-9222 | EXPERTSNWA.COM REAL ESTATE - COMMERCIAL AND RESIDENTIAL 18 C h a m b e r Vo i ce | M A R C H 2 02 0
December 2019 MEMBERSHIP RENEWALS | January 2020 30+ YEARS 11-20 YEARS Walmart Supercenter Store #5260 Chateau on the Lake Resort Spa & Moser Corporation - 73 years Aaron’s Sales & Leasing Weichet Realtors - The Griffin Company Convention Center Farmers Protective Mutual Insurance Abshier Construction Window World of the Ozarks DEFY Rogers HighRise Company - 67 years Acme Brick Direct Auto Insurance Kennametal Inc. - 67 years Acme Janitor & Chemical Supply, Inc. 6-10 YEARS European Wax Center Arvest Bank - 64 years All Dogs Clinic, PLLC A & B Distributors of Arkansas, Inc. Flip Side Ninja Park Mercy Northwest Arkansaas - 64 years Allstate Insurance - Corey Davidson Bass Pro Shops Outdoor World The Gathering in Rogers Harris Baking - 62 years American Heart Association BNSF Logistics, LLC Tom Ginn Carroll Electric Cooperative Corporation - Bailey & Oliver Law Firm Buster’s Liquor, Fine Wine, and Beer Ground Guys 57 years Bailey & Thompson Tax & Accounting, P.A. Citizens Bank Janes Insurance & Brokerage Hinson & Company - 51 years Beavers Eye Care, Inc. Comstock Conflict Resolution Services Keen Merchanet Consulting Guinn & Associates, CPA, PA - 49 years BEI Electric, Inc. Crain Hyundai of Fayetteville Lee Kissinger - eXp Realty NWA Branch Executive Coffee Service - 42 years Carpet One Floor & Home England Family Dental Leukemia & Lymphoma Society Justin Madick Insurance Agency LLC - Central Research, Inc. Farmers Insurance Group - Kurt Haddock LifeSource 42 years Children’s Advocacy Center of Benton County Gateway Mortgage Group, LLC Living Tree Pediatrics, PLLC Winter Moving & Storage - 42 years CitiScapes Metro Monthly Magazine Golden’s Designer Jewelry - Gun Engraving The Lofts at Historic City Hall Simmons Bank - 40 years Cross, Gunter, Witherspoon & Galchus, P.C. Goodwill Industries of Arkansas Manpower HUNT VENTURES - 38 years Crystal Bridges Museum of American Art Guardian CPA Pat Moran Beaver Water District - 35 years David Harris Construction Co. Hank’s Fine Furniture Motus Group & Keller Willaims Market Pro Realty Ride-Rite Auto Sales, Inc. - 34 years Dymark Sign & Supply Hogeye Inc. NWA Home Services FM Corporation - 33 years Elite Promotions, Inc. Hudson Cisne & Co., LLP Onin Staffing Professional Business Systems - 32 years Elite Title Company, Inc. LeaderOne Financial Preston and Company Haven Managed Services - 32 years H & R Block Lowell Veterinary Center PRMG Abundant Performance - 31 years HP Engineeering, Inc Meister & McCracken Law Firm Ridgepointe Townhouses, LLC KURM Radio - 31 years Jenny Craig Mundo-Tech, Inc. River Bend Casino & Hotel JKJ Architects, PLLC NEC, Inc. Rogers Experiental House, Inc. 21-30 YEARS Job Guide NLG Printing Salmonsen Group Realtors Arkansas & Missouri Railroad Kendal King Group Northwestern Mutual Financial Network Skyline Printing & Merchandise LLC Credit Counseling of Arkansas (CCOA) Kleenco Maintenance/Construction Oakley Chapel United Methodist Church Stratice Dyer Electric, Inc. Kumon Maath & Reading Center of Lowell Ozark Beer Company Summit Heating and Air, LLC First United Methodist Church League of United Latin Amercians Citizens Peterbilt PacLease/Larson Transportation T-Mobile Dr. Karla Gaines, DDS Life Styles, Inc. Signature Bank of Arkansas Trane Heartland District - Northwest Arkansas Lifeline of Northwest Arkansas MillerCoors Linda Simmons Turn Key Construction Company Lifetouch National School Studios, Inc. NOARK NWA Human Resource Associates Smith 2-Way Radio, Inc. Walker Brothers Lindsey & Associates - Martha Prowell OneDigital Health and Benefits Smokin’ Joes Ribhouse, Inc. Whataburger Lost Springs Golf & Athletic Club, Inc. Outback Steakhouse Spiritueux Wines & Liquors Woof & Wander Lowe’s Home Improvement Ozark Affiliate - Susan G. Komen for the Cure Tech Machinery, LLC McDonald Eye Associates Premier Dermatology and Skin Renewal Center The UPS Store 1 YEAR Mitchell, Williams, Selig, Gates & Woodyard, PLLC RB Whisinvest Realty, LLC Alexander Realtime Repoting, LLC Monte Ne Inn Chicken Restaurant Residence Inn by Marriott WorkSouce & NTS Arkie Apparel Multi-Craft Contractors, Inc. Rodeo of the Ozarks E2open Natural State Media Rogers Public Education Foundation 2-5 YEARS Holiday Inn, Springdale & NWA Convention Center Overstreet’s Jewelry, Inc. Rogers Public Library Foundation 2nd Milk, Inc. One Stop Barber Shop Regency 7 Shelley M. Parson Insurance Agency A.G. Russell Knives Ozark Axe House Ridout Lumber Yard Single Parent Scholarship Fund of Benton Co. AAA Insurance and Travel Parkside Public Upchurch Electrical Supply Company Specialized Real Estate Group Academy of Professional Cosmetology The Rail A Pizza Company Webster University Steve Landers Toyota NWA Arkansas Early Learning, Inc. Vavoline Instant Oil Change Sunshine School & Development Center Blew & Associates P.A. Wheels RV Tire Tracks Bod High Productions Walmart Neighborhood Market Store #3479 C & D Floor Covering and Renovations LLC RogersLowell.com | MARCH2020 19
Chamber Launches New Online Gateway to its Brand RogersLowell.com is the online gateway to the Chamber’s brand and an extension of our brand’s personality. It’s an important touchpoint with our citizens, members, partners and investors. Over 10,000 unique visitors come to our website each month seeking a trusted source for community and business information. They also come to learn more about doing business, connecting with others, staying informed and managing their Chamber membership. Integrated Total Software Solution (TSS) New Accrisoft Web-Based Software that Spans Across Brand & Content the Chamber’s Operations, Strategy (BCS) Finance, Marketing and Sales 45 Divisions Allowing the Team More Dynamic Content to Work on a Single Platform Enhanced User Channels and Useful Experience (UX) Information for You Intuitive Information Delivered in an Easy-to-Un- Architecture (IA) Refreshed Design featuring derstand Tone of Voice, Style new HTML5 Capabilities that and Messaging Optimized for Simplified Navigation to Improves Your Engagement Responsive Design (RD) Easily Find What You Need and Interaction (Landing Page Tiles, Drop Great Viewing Experience Downs and Search) Regardless of Your Device RogersLowell.com New Welcome Section Introducing Visitors to the Rogers-Lowell Area and What We Do at The Chamber, Downtown Rogers, Inc, Visit Rogers and Discover Lowell New Features New HTML5 Design Features (Sliders and Animation) and Visual Experience Include: New “Find What You’re Looking For” Quicklinks Enhanced Events Calendar Chamber Testimonials Quick Access to Chamber Voice of Business Communications Channels Improved Site Search Login to My Chamber Login and check out all of the new user features 20 C h a m b e r Vo i ce | M A R C H 2 02 0 at RogersLowell.com
Keeper of the Community Vision & the Voice of Business Growing Business. Building Community. Northwest Arkansas is recognized nationally as one of the best places for affordability, livability, economic growth, business and career opportunities. Our cities in the region are working together to make an impact on our quality of life now and into the future. Your Campaign Investment Makes Impact Possible. The Rogers-Lowell Area Chamber of Commerce, in partnership with local governments, community organizations, businesses and community leaders, has launched its Impact Possible 2021 campaign, an aggressive economic development and business expansion and attraction plan. The campaign’s primary goal is to build a cooperative vision while raising necessary funds to achieve five-year (2017-2021) measurable goals in five key areas of implementation. Business Business Workforce Advocacy and Quality of Retention and Recruitment and Partnership Outreach Life/Downtown Expansion/ Marketing Development Redevelopment Entrepreneurship LEARN MORE AND INVEST NOW VISIT IMPACTPOSSIBLE.COM RogersLowell.com | MARCH2020 21
Ribbon Cutting Sponsor December 2019 January 2020 ARVEST BANK BEAUTIFUL LIVES BOUTIQUE BENTONVILLE CINTAS CORPORATION TRANQUILITY MANUFACTURING & 4201 S JB HUNT DR., ROGERS 1327 S. MAIN ST., BENTONVILLE 225 GRANT PKWY., STE. D, LOWELL TRADING LLC 2203 PROMENADE BLVD., ROGERS (INTERIOR KIOSK) ARKANSAS SWIM ACADEMY ART ON THE BRICKS COURTYARD BY MARRIOTT ROGERS EL SEÑOR DE LOS TACOS 3709 W. SOUTHERN HILLS, ROGERS DOWNTOWN ROGERS 4201 W. GREEN ACRES RD., ROGERS 1612 S. 8TH ST., ROGERS EVEREST REHABILITATION HOSPITALS NWA LEGALSHIELD – MARK BARRON ROCK MORTGAGE SNACK LAB 4313 PLEASANT CROSSING BLVD., ROGERS FAYETTEVILLE 5417 W. PINNACLE POINT DR., STE. 201, ROGERS 4200 S. 48TH ST., STE. 30, ROGERS Ribbon Cutting Sponsor SUBIEGURUS 218 N. 1ST ST., ROGERS 22 C h a m b e r Vo i ce | M A R C H 2 02 0
Chamber Networking & Educational Events The Rogers-Lowell Area Chamber of Commerce hosts a variety of events to help build your network and learn. Below are the upcoming events to note. For more event details and to register, visit us online at RogersLowell.com. Featured Upcoming Qu i c k R e f eren c e C al en dar | MARCH Events Business Building Events Upcoming Meetings View complete calendar at RogersLowell.com MAR MAR 3.5 | Small Business Council Meeting 10 05 8:30 a.m. - 9:30 a.m. | Rogers-Lowell Area Chamber of Commerce MAR 3.5 | Hustle in Heels Committee Meeting 05 9:30 a.m. - 10:30 a.m. | Rogers-Lowell Area Chamber of Commerce Presented By | 7 Brew Coffee & Aloft Rogers Bentonville MAR 3.10 | Coffee Connection Hosted By | Aloft Rogers Bentonville 10 7:30 a.m. – 8:30 a.m. | Aloft Rogers Bentonville Address | 1103 S. 52nd St., Rogers MAR 3.11 | Visit Rogers Advertising & Promotion Commission Meeting 11 4:00 p.m. - 5:00 p.m. | Rogers-Lowell Area Chamber of Commerce MAR 3.13 | Government Affairs Committee/Large Industry Council Meeting MAR 13 11:30 a.m. - 1:30 p.m. | Rogers-Lowell Area Chamber of Commerce 18 MAR 18 3.18 | Chamber Tutorial 8:30 a.m. - 10:00 a.m. | Rogers-Lowell Area Chamber of Commerce MAR 3.19 | Business After Hours Hosted By | Rogers-Lowell Area Chamber of Commerce 19 5:00 p.m. – 6:30 p.m. | Northwest Medical Plaza - Pinnacle Address | 317 W. Walnut St., Rogers MAR APRIL 23 19 Presented By | Great Southern Bank Hosted By | Northwest Medical Plaza - Pinnacle Address | 2000 S. 42nd St., Ste. 100, Rogers REGISTER ONLINE AT ROGERSLOWELL.COM Every Wednesday Presented By | Printova Signs & Graphics March Host Sponsor | Bookkeeper Plus, LLC Back by popular demand, the first one of two Taste of Rogers events has been announced Location | Golden Corral Address | 2605 W Pleasant Crossing Dr., Rogers for Thursday, April 23rd. This spring edition will be held at the Supply Chain Hall of Fame in Northgate Plaza, 5111 W. JB Hunt Drive in Rogers. The event, which runs from 6:00 p.m. to 8:00 p.m. will feature heavy hors d’oeuvres prepared by local chefs, dessert, beer and wine. Tickets for the event will be limited to the first 100 reservations and are $25 a ticket. Tickets are on sale now and are expected to sell quickly. Ensure your tickets are purchased by mid-January, or sooner. To reserve tickets, purchase them online or call the Chamber at (479) 636-1240. Contact the Chamber's Member Services Team at (479) 636-1240 or email MemberServices@RogersLowell.com for sponsorship details. RogersLowell.com | MARCH2020 23
317 West Walnut Street Rogers, Arkansas 72756 RogersLowell.com Paid for through Periodical “Chamber Voice” (USPS 492950) is published monthly in January, February, March, May, June, July, August, September, October November and December; (semi-monthly in April) by the Rogers-Lowell Area Chamber of Commerce, Inc., 317 West Walnut, Rogers, AR 72756. Periodical postage paid at Rogers, AR. POSTMASTER send address changes to: ROGERS-LOWELL AREA CHAMBER OF COMMERCE NEWSLETTER, 317 West Walnut, Rogers, AR 72756.
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