Ballarat Neighbourhood Centre - STRATEGIC PLAN 2017-2020 - Ballarat Neighbourhood ...

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Ballarat Neighbourhood Centre - STRATEGIC PLAN 2017-2020 - Ballarat Neighbourhood ...
Ballarat
      Neighbourhood
          Centre

STRATEGIC PLAN 2017-2020
Ballarat Neighbourhood Centre - STRATEGIC PLAN 2017-2020 - Ballarat Neighbourhood ...
Our Purpose
Ballarat Neighbourhood Centre exists to increase the social
and economic participation of people in our community,
especially those experiencing disadvantage.

Our Mission
"Creating community connections. Supporting your learning
                            journey."

Ballarat Neighbourhood Centre delivers a range of programs
and services that improve the outcomes of people in our
community by:

    Delivering skills and training to those experiencing socio-
    economic disadvantage
    Working with learners and partners to build pathways to
    further education and employment
    Working together to activate community and increase
    social connection

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Ballarat Neighbourhood Centre - STRATEGIC PLAN 2017-2020 - Ballarat Neighbourhood ...
Our Values
When working with our community and stakeholders these are the values we adhere to:

        Integrity and Honesty                Knowledge
        Participant satisfaction and         Competence
        accountability                       Personal growth and achievement
        Fairness                             Challenge
        Empowerment                          Positive attitude and good humour
        Purposeful change                    Co-operation & Teamwork
        Sustainability

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Ballarat Neighbourhood Centre - STRATEGIC PLAN 2017-2020 - Ballarat Neighbourhood ...
Ballarat Neighbourhood Centre
                 - Who are we?
        What is a Neighbourhood Centre?                   During the following years the Centre has
    "Neighbourhood Houses and Centres are not-for-       offered a wide variety of courses and activities for
    profit, community organisations all of which share   an ever increasing number of people living in and
    a community development and socially inclusive       around Ballarat. In 2012 BECH changed its name
    approach to the delivery and provision of services   to Ballarat Neighbourhood Centre. Soon the
    and activities for socially isolated and             Centre outgrew its little premises and settled into
    disadvantaged local communities."                    the Ballarat South Community Hub in January of
                                                         2013.
    The Ballarat Neighbourhood Centre has been
    active since 1980. Formally known as the Ballarat     Now at home in the Hub, Ballarat
    East Community House, the Centre began as an         Neighbourhood Centre offers Learn Local
    Occasional Creche held in a Church hall. It          preaccredited training, community development
    became apparent that many people were isolated       activities and is home to the Work & Learning
    from family, relatives and friends. The women        Centre. The Work & Learning Centre offers one
    had needs other than childcare, which could not      on one employment support to those
    be met by existing services. Efforts were made to    experiencing long term unemployment.
    obtain suitable premises and in 1982 the Ballarat
    East Community House opened.                         Whatever is next for Ballarat Neighbourhood
                                                         Centre, community will always be at its heart.

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Ballarat Neighbourhood Centre - STRATEGIC PLAN 2017-2020 - Ballarat Neighbourhood ...
Ballarat Neighbourhood Centre
         - Our community
 Ballarat Neighbourhood Centre is unique in that       Across the board there are more females in our
we work in a broad range of community in the         communities and our communities are young.
eastern and southern suburbs of our city.            With the exception of Redan, who is highly
Currently we are active in the communities of        represented in 60+ age bracket, the majority of
Delacombe, Mount Pleasant, Golden Point, Redan,      our community is aged between 20-35 years of
and Sebastopol.                                      age. Above 5% of the population in Mount
                                                     Pleasant and Redan come from a cultural and
These communities are undergoing significant         linguistically diverse background.
population growth with the development of new
estates, introduction of new infrastructure          Housing is comparatively cheaper than other
including business and industry along with the       areas of Ballarat which is reflected in higher rates
pressures of everyday living and a demanding         of people purchasing homes. Redan and Mount
labour market.                                       Pleasant are highly represented in the rental
                                                     market sitting at between 5-7% higher than the
So who are our community? What do they look          rest of regional Victoria. Average weekly rental
like and what are they experiencing? On the          stands at $216.25 per week, well below the
Socio-Economic Index for Advantage (SEIFA), the      average for Ballarat.
communities serviced by Ballarat Neighbourhood
Centre all rank in the top five of the most          Education is growing in our community with
disadvantaged communities in Ballarat. The           improvements in provision across all areas; early
SEIFA index is an indicator of social advantage      childhood, primary and secondary school with
measured by income levels, educational               statistics showing an increase in engagement.
attainment, unemployment rates and participation     Adults have engaged in vocational qualifications
in unskilled occupations.                            consistent with the regional average measuring
                                                     between 19 to 21.9%. Significant however there
Our communities largely work in the Health Care      are lower levels of higher education at a
and Social Assistance, followed by Retail and        Bachelors or higher level with Delacombe having
Manufacturing jobs. Residents are more likely to     the lowest level at 8%, much lower than the
be employed on a part time basis than our            regional average of 12.5%. Access to the internet
regional cousins. Full time employment is            remains an issue over 20% of the population have
consistent with the state average. Unemployment      no connection at all. More than 30% of people live
is higher than the state average, particularly in    in Sebastopol have no internet connection making
Sebastopol and Mount Pleasant with rates as high     job seeking and engagement with further learning
as 7% and 7.9%. with a percentage withdrawing        difficult.
from the labour market all together.

Our families are more likely to be single parent
families, with less two parent families on average
than regional Victoria.
What does BNC do?

                                            BNC improves outcomes of people in our community by:

           Delivering                          Working with learners and sector                 Working together to
                                                        partners to
  Skills and Training                 and            Build Pathways               and
                                                                                           Activate Community
To people experiencing socio-                    To further education and/or                 To further education and/or
   economic disadvantage                                 employment                                  employment

                                  BNC delivers a range of programs and services

                        Employment           Community                Bespoke           Research &           Designer &
Training
                        Preparation          Participation            programs          Evaluation           Connector
Strategy 1

"We will create a community where all people are encouraged and
      supported to develop their skills and work readiness"
We will achieve this by:
• Developing a culture that is trust based that provides holistic, supportive and
individualised responses
• Creating opportunities and networks that connect people with each other, their business
community and other agencies
• Demonstrate a commitment to continuous improvement through utilising sharing of
knowledge, professional development, research and evaluation

                                      Strategy 2

   "We will create an active and connected community through
                    building a sense of place"
We will achieve this by:
• Activating the Hub and creating a vibrant community space that acts as a community link
• Engaging with stakeholders and residents to identify priorities and actions in key
neighbourhoods

                                      Strategy 3

             "We will inspire and support lifelong learning"

 We will achieve this by:
• Committing to being a learning organisation
• Creating a learning environment that is learner centred
• We will work with industry and other partners to design and deliver innovative and quality
programs
Strategy 4

"We will work together with community to be a place where
 all people have the opportunity to participate fully in the
                community and economy"

We will achieve this by:
• Act to reduce the inequities faced by individuals from CALD backgrounds in
accessing skills and jobs while celebrating and promoting the value of diversity
• Collaborate with our partners to respond to emerging needs and service gaps by
creating activities and programs that address them
• Encourage and support individuals from CALD backgrounds through safe and
inclusive practice, to develop their potential, skills and work readiness

                                  Strategy 5

       We will be an accountable, viable and sustainable
                         organisation

We will achieve this by:
• Develop policies, procedures and reporting mechanisms for internal
compliance, risk management, succession planning, financial stability and
good governance
• Align staff and Committee skills with strategic requirements
• Proactively drive the agenda and keep abreast of government and
community priorities to improve outcomes and adopt innovative solutions
through collaboration and design
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