AVID MAESTRO | VIRTUAL SET - VERSION 2018.9 README
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Avid® Maestro | Virtual Set
Version 2018.9 ReadMe
Important Information
Avid recommends that you read all the information in this ReadMe file thoroughly before
installing or using any new software release.
Important: Search the Avid Knowledge Base for the most up-to-date ReadMe file, which
contains the latest information that might have become available after the documentation was
published.
This document describes compatibility issues with previous releases, hardware and software
requirements, software installation instructions, and summary information on system and
memory requirements. This document also lists hardware and software limitations.Symbols and Conventions
Contents
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Maestro | Virtual Set Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What’s New in v2018.9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Fixed in v2018.9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Known Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n A note provides important related information, reminders,
recommendations, and strong suggestions.
c A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
w A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
> This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
(Windows), (Windows This text indicates that the information applies only to the specified
only), (Macintosh), or operating system, either Windows or Macintosh OS X.
(Macintosh only)
2If You Need Help
Symbol or Convention Meaning or Action
Bold font Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font Courier Bold font identifies text that you type.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task. It is especially
important to check each step of your workflow.
For your convenience, the following guides can be accessed:
- Maestro | Virtual Set User Guide
- Maestro | Virtual Set Installation Guide
You can always find the latest Maestro | Virtual Set ReadMe as well as all documentation
available via download on the Avid Knowledge Base at:
http://avid.force.com/pkb/articles/en_US/User_Guide/Maestro-Virtual-Set-Documentation
2. Check this ReadMe file for the latest information that might have become available after the
documentation was published. Also check online for the most up-to-date ReadMe because
the online version is updated whenever new information becomes available. To view the
online ReadMe, or visit the Knowledge Base at http://www.avid.com/US/support/.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit Avid Online Support at www.avid.com/US/support/. Online support is available 24
hours per day, 7 days per week. Search the Knowledge Base to find answers, to view error
messages, to access troubleshooting tips, to download updates, and to read or join online
message-board discussions.
3Maestro | Virtual Set Notes
Maestro | Virtual Set Notes
Go to the following sites for information on Maestro | Virtual Set.
Maestro | Virtual Set Product Page
To access the Maestro | Virtual Set product page:
http://www.avid.com/products/maestro-virtual-set
Maestro | Virtual Set Datasheet
To access the Maestro | Virtual Set Datasheet:
http://www.avid.com/~/media/avid/files/products-pdf/maestro-virtual-set/maestro_virtual_set_d�
s_a4.pdf?v20180407130609
Maestro | Virtual Set Documentation
To access the complete Maestro | Virtual Set documentation:
http://avid.force.com/pkb/articles/en_US/User_Guide/Maestro-Virtual-Set-Documentation�
Unreal® Engine Documentation
To access the Unreal Engine Documentation:
https://docs.unrealengine.com/en-us/
What’s New in v2018.9
Support for Unreal Engine 4.20
The Maestro | Virtual Set 2018.9 release is based on the 4.20 version of Unreal Engine.
Support for Video Insertions
Thanks to its tight integration with Unreal Engine 4.20, Maestro | Virtual Set now enables you to
introduce live video into your virtual studios.
Support for NDI® Insertions
The v2018.9 release introduces support for NDI insertions.
4Fixed in v2018.9
Support for Stype HF Protocol in Maestro | Tracker
Maestro | Tracker now supports the Stype HF protocol.
Fixed in v2018.9
The following fixed items are in the Version 2018.9 release.
Maestro | Virtual Set Engine
Bug Number: MVS-457. There was a problem where the SceneLoader would freeze when the
Viewport.DeactivateAllScenes command was sent. This has been fixed.
Bug Number: MVS-459. There was a problem where the SceneLoader would suddenly crash
when playing a sequencer animation. This has now been fixed.
Bug Number: MVS-461. There was a problem where the SceneLoader would suddenly crash
when a user tried to send the Viewport.Activate and Animation.Play commands in Group. This
has now been fixed.
Bug Number: MVS-495. We have improved the syntax of the ReTalk3 GetIds commands.
Bug Number: MVS-502. There was a problem where the HDVG machine would freeze when
rmmod dvgi was used. This has now been resolved.
Bug Number: MVS-504. There was a problem with activating an Unreal scene when a different
scene was already active. This has now been resolved.
Bug Number: MVS-494. We have improved the SceneLoader logs so they no longer include
warnings about TimecodeSource.
Bug Number: MVS-506. There was a problem related to RAID where the HDVG4 machine
froze when booting up. This has now been fixed.
Bug Number: MVS-583. There was a problem related to wrong desktop configuration which
caused issues when switching between an output with and without alpha. This has now been
fixed.
Bug Number: MVS-546. There was a problem where Tracking Overlay could be opened
multiple times. This has now been fixed.
5Known Issues
Bug Number: MVS-448. There was a problem where the SceneLoader did not show any error
message on the output when there was no license present. The information was only visible in
the logs. This has now been fixed.
Maestro | Virtual Set Authoring
Bug Number: MVS-438. Garbage Matte panel did not fit in the scaled down window of the
Unreal Editor and it was impossible to change properties/click “create”. This has been fixed.
Bug Number: MVS-455. We have improved the Sample 2018.6 scene because the animation
“duration” was set to 0.0s for Sequencer.
Bug Number: MVS-554. There was a problem where wrong sequence animation length was
saved in scene_data.xml. This problem has now been fixed.
Maestro | Tracker
Bug Number: MVS-592. There was a problem where the Tracking GUI and TS Positioning
could not be started in Windows. This issue has been fixed.
Bug Number: MVS-505. There was a problem where the installation of Maestro | Tracker did
not create a trackingset folder inside mounted Control_Data. This issue has been fixed.
Known Issues
This section contains information on the known Maestro | Virtual Set issues and limitations.
Volumetric fog does not work on Linux platform. Unreal Engine does not support Volumetric
fog effect using OpenGL/Vulkan API. Tested with UE_4.20.
The Bloom effect does not work for the Fill+Key usecase. It is a known limitation of Unreal
Engine which is preventing some Post Process Effects for SplitScreen (UE-57785).
TemporalAA does not work for Fill+Key usecase. It is known limitation in Unreal Engine which
is preventing some Post Process Effects for SplitScreen (UE-57785).
Bug Number: MVS-450. The SceneLoader renders in a wrong format when using the
“>defaultKnown Issues
Bug Number: MVS-435. Garbage Matte is rendered on machines with reflections.
Workaround: You need to select all garbage objects and disable the “Visible in Reflection
Capture” option.
Bug Number: MVS-424. The setenv DVG_3DVG_FORCE_DVI_DUAL_LINK is required for
UHDS machines but it causes the display to be set in wrong resolution (bigger than FHD). Then
finally, the SceneLoader output is stretched.
Workaround: To fix this issue, follow the steps below:
1. Upgrade the screen formats database file for
libdvg-813.1-7.el7.centos.x86_64.
2. Copy scrfmts_unreal_59_50hz.tgz to /data/public/.
3. Unpack:
cd /usr/dvg
mv scrfmts scrfmts_old
tar xfzv /data/public/scrfmts_unreal_59_50hz.tgz
4. Verify the md5 sum:
md5sum scrfmts
5. In return it should display:
abd64114dd1a330f0c070761169edded scrfmts
Bug Number: MVS-423. There is a known issue, where the SceneLoader would crash
randomly when unloading a scene while the Unreal Engine is loading the scene LevelOfDetails.
Bug Number: MVS-441. There is a known issue, where Garbage Matte casts shadows.
7Compatibility
Workaround: Change garbage material shading model from unlit to default lit, save, and then
disable the “cast shadows”.
For a more detailed instruction on how to fix this issue, see the Troubleshooting chapter of the
Maestro | Virtual Set User Guide.
Bug Number: MVS-604. There is a known issue, where the ReTalk3 sequence # is not
translated correctly to “,”.
Bug Number: MVS-573. There is a known issue, where Unreal Engine can stop responding
after a few hours in the following loop scenario:
1. All scenes are loaded.
2. Scenes are played one by one.
3. All scenes are unloaded.
Bug Number: MVS-543. There is a known issue, where the SceneLoader cannot start after
using dvgtest manually.
Compatibility
The Maestro | Virtual Set 2018.9 solution has been tested on the following configurations:
• HDVG4 (CentOS7) with 2x3DVG + 2xGFX1080 boards in domain 1
• Maestro | Engine 4K with 4xDVG-UHD + 2xGFX1080 boards in domain 1
• Maestro | Tracker 2018.6+. 6+.
• Unreal Engine 4.20.2
• Maestro | Designer 2018.6.1.2751
• RenderEngine_Linux_2018.6.3.8681
• Maestro | Live 2018.6.1.106
8Legal Notices
Legal Notices
This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and
recording, for any purpose without the express written permission of Avid Technology, Inc.
Copyright © 2018 Avid Technology, Inc. and its licensors. All rights reserved.
Portions of this product were created using LEADTOOLS © 1991-2002, LEAD Technologies, Inc. ALL RIGHTS RESERVED. Portions of this
product are licensed under US patent 5,327,254 and foreign counterparts.
Portions Copyright 2003-2007 of MOG Solutions.
Unreal® Engine, Copyright 1998 - 2018, Epic Games, Inc. All rights reserved.
Trademarks
Avid, the Avid Logo, Avid Everywhere, Avid DNXHD, Avid DNXHR, Avid Nexis, AirSpeed, Eleven, EUCON, Interplay, iNEWS, ISIS, Mbox,
MediaCentral, Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product
names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay
name is used with the permission of the Interplay Entertainment Corp. which bears no responsibility for Avid products. All other trademarks are
the property of their respective owners. For a full list of Avid trademarks, see: http://www.avid.com/US/about-avid/legal-notices/trademarks.
Avid Maestro | Virtual Set ReadMe v2018.9 ReadMe • Rev A • Created 10/8/2018
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