AUGUST 2021 FOR PEOPLE IN EXILE - Lyon - Watizat
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Watizat, tous droits réservés
Lyon
THE INFORMATION GUIDE
FOR PEOPLE IN EXILE
AUGUST 2021
EN
CAUTION !
MANY CHANGES BECAUSE OF THE HOLIDAYS AND 15TH OF AUGUST IS A PUBLIC HOLIDAY
ENFORCEMENT OF THE HEALTH PASSEMERGENCY NUMBERS (FREE) TABLE OF CONTENTS
Useful addresses Practical advices
15 SAMU
If you have serious coronavirus symptoms and difficulty breathing Arriving in Lyon......................... 5 Drinking water........................25
Covid-19 : Pass sanitaire (Health Wifi.....................................25
18 FIREMEN pass).....................................7 Telephone..............................25
Report a dangerous situation : accident, fire, very sick...
Information and orientation centers.7 If you are arrested....................26
Free legal help.......................... 8 Online information...................28
17 POLICE
Call to get help in case of an assault Associative domiciliation............. 9 Opening a bank account.............29
Finding a relative....................... 9
114 SMS EMERGENCY Unaccompanied minors (under 18).10
Allows deaf and hearing-impaired people as well as everyone who can't make a call
(women victims of violence for example) to alert the emergency services (SAMU, Fire Learn french...........................12
Brigade, Gendarmerie and Police) 24/7 by SMS, chat, videoconference. Also available Socio-cultural activities ..............13
online at www.urgence114.fr and with the app ''114''.
Clothes.................................15
Procedures
115 SAMU SOCIAL Showers/ toilets.......................15
To get emergency accommodation for one or more nights. Eating...................................16 Asylum, what is that ?................41
Open 24/7 but you may be put on hold for 2 hours or more. You may have to call
several times. Ask for an interpreter for your own language. Day centers............................18 Residence permits....................41
Healthcare.............................19 Registering your asylum claim......42
3919 For female victims of violence (domestic, sexual, psychological, forced marriages,
WOMEN VIOLENCE INFO COVID-19 :.............................22 Unaccompanied minors..............42
female genital mutilation, harassment…) Women / LGBTQIA+..................23 Asylum procedures...................45
Sex work / Prostitution..............24 OFPRA file and interview............47
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Watizat, tous droits réservés
119 CHILDREN IN DANGER Making an appeal.....................51
For children in danger or at risk of being in danger Applying for your case to be reconsi-
dered (''réexamen'')..................54
Social rights
If you have been granted protection..
HOW TO USE THE GUIDE ?
Access to accommodation...........30 56
Postal address Residence permits....................58
and financial benefits................30
Email address PINK squares : Access to healthcare..................36
Opening hours Access to administrative services...37
indicates addresses and
Telephone number information for unaccompanied Access to work........................39
minors (under 18)
M Metro School enrollment for children.....40
Facebook Going back to university.............40You are an unaccompanied minor, you are under 18 5
1. USEFUL ADRESS
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Arriving in Lyon for PINK squares indicates addresses and information
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unaccompanied minors for unaccompanied minors
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-18 page 10 (under 18)
You have just arrived in Lyon and wish to stay in France
ARRIVING IN LYON
Arriving in Lyon Legal aid Procedures Housing in Lyon
page 5 page 8 page 41
If you do not have housing through family or friends, housing is complicated in Lyon.
Emergency accommodation is overcrowded and social housing associations have very
You are seeking asylum long waiting lists.
A lot of people are homeless and sleep outside.
Legal aid Housing & Claiming Appealing
page 8 Financial asylum the decision If it is your case : see page 30 and call
benefits page 42 page 51 115
page 30
You are in Dublin procedure
Legal aid If you get arrested Dublin procedure
Getting around Lyon :
page 8 page 26 page 46
In Lyon the public transport is managed by the company "TCL". To search for your
itinerary : https://www.tcl.fr/. The ticket lasts 1 hour and costs 1€90. You can buy one at
the ticket machines in the metro and at tramway stations.
You have been granted refugee status or subsidiary protection
Legal aid Access to Refugee status If you don't have any legal residence papers it is highly recommended that you always
réfugié
page 8 employment page 56 have a valid ticket or subscription with you to avoid an identity check.
page 39
• The TCL subscription is free for : people that receive some of the financial allowances
(RSA, AAH, ASI, ASPA), asylum seekers or people with resident permits (except
You don't have papers and wish to remain in France the employment resident permits). You must present a valid application certificate
"récépissé". You can sign-up here : www.tcl.fr/solidaire !
Legal aid If you get arrested titre de séjour Residency
page 8 page 26 permit
page 58
VELO
You are sick
There is a collective
Healthcare Access to free Residency bike rental
titre de séjour
page 19 healthcare permit for company : Vélo'v.
page 36 healthcare
page 59 The subscription
Watizat, tous droits réservés
Watizat, tous droits réservés
can only be bought
You wish to work or go back to University through a bank
card and costs
Access to Going back to University between 15 to 31€
employment page 40 per year.
page 396 What is my Your COVID-19 : PASS INFORMATION 7
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documents
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(HEALTH PASS) CENTERS
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situation ?
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Before you apply for any procedure, it Keep a copy of all your /!\ You can go to an association (food STUDENT PASS - SECOURS
is recommended to inform yourself of distributions, day care centers...) even if POPULAIRE
the free legal advice (see page 8). documents you don't have the health pass. Reception, listening, food & clothes aid,
orienting towards student social rights
Every situation is different ! Just What is the health pass ? Monday evening 6pm - 8pm
because one procedure worked for It is very important to keep
photographs and copies of all documents It's a document in digital or paper form Book an appointment via email :
a friend, does not mean that it will (with a QR code) showing that you have
automatically work for you. and letters in your name that may be given permanence.jeunes@spf69.org
to you while you’re staying in France. Keep been vaccinated, that you are negative 21 rue galland, 69 007 Lyon
Some people recommend going those copies in different places (at a friend’s to Covid or that you recovered from M B / T 2 Jean Macé
straight to Forum Réfugiés COSI and place or at an organisation) and online (in the disease. Information on Covid-19 04 72 77 87 73
seeking asylum. your emails...) screening and vaccination: page 22.
Asylum is a protection given by This document is mandatory from the age
As soon as you arrive, make sure you keep of 12 from August 30th for access to : CENTRE SOCIAL BONNEFOI
France if you can prove that you have Lots of activities with appointments only
been persecuted and/or threatened track of all of the documents you receive - hospitals, medical, social establishments,
and organise them by year. shopping centers, cultural spaces and Legal aid, digital help, public writer, help
in your country of origin. to access healthcare, help for disabled
When you seek asylum you are for travel by train (between regions), bus
● They can be useful for your asylum or plane and to certain places or events people.
asking for the country's protection, procedure or in case of arrest to prove With appointments only.
in this case France. It is a long & gathering more than 50 people.
your presence on French territory and allow 04 72 61 97 43
complicated procedure. The risks of organisations to better understand your contact@csbonnefoi.fr
the application being rejected are situation.. How to obtain the Health Pass? 5 rue Bonnefoi, 69 003 Lyon
high (see page 45) ● Those proofs of presence in France will - You are vaccinated against Covid-19 M B Saxe Gambetta/ M D Guillotière
be mandatory if you request a resident (the pass is valid one week after the last
Each case is unique and each permit. injection). If you lost it : ask any health
decision that you make must be SOLIDARITY AND WELCOME
professional to print the certificate.
your own. - You have a negative 48h Covid test
SERVICE (PERMANENCE
Exemples : your income declarations D'ACCUEIL ET DE SOLIDARITÉ) -
(taxes), medical prescriptions, social (screening) for access to major events and
During the asylum procedure you 72h for border control. SECOURS POPULAIRE
may be able to receive financial security certificate, phone and electricity Reception, listening, food & clothes aid,
bills, TCL card, proof of residence, - You have a positive Covid test showing
& accommodation benefits and a orienting towards social rights.
temporary right to stay in France. payrolls, French classes, registrations that you are recovered from Covid-19. It
needs to be at least 11 days old and less Monday and Thursday 2pm- 4:30pm and
The asylum procedure can last and diplomas, various letters... Wednesday 9am- 12am.
between 6 months to a few years than six months old.
21 rue galland, 69 007 Lyon
depending on the case. If your M B / T 2 Jean Macé
application is rejected, you will lose Where to find the health pass? 04 72 77 87 73
your right to social benefits and risk The ADOBE SCAN app can help - The digital version is on the
being asked to leave France. you scan your documents. TousAntiCovid app :
On Google Play: https://play.google.com/
The asylum claim is not the only way store/apps/details?id=com.ingroupe.verify.
to stay on French territory. There anticovid&hl=fr&gl=FR
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Watizat, tous droits réservés
are other residency permits that exist On the App Store: https://apps.apple.com/
such as : private & family reasons but fr/app/tousanticovid-verif/id1562303493
also for health or work reasons. - The paper version is given directly to
Just like the asylum claim, these the screening or vaccination center.
procedures can take years and are
long and complicated before getting More information : 0 800 08 71 48 (free
any legal paperwork (see page call, 7 days a week, from 9 a.m. to 8 p.m.)
58). or on: gouvernement.fr/pass-sanitaire8 MJD
MINORS / YOUNG ADULTS 9
FREE LEGAL
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Maisons de la justice et du droit. Legal
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HELP aid and advice by professional lawyers.
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in Lyon.
ASSOCIATIVE
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To book an appointment please call or go to
the reception. Ask for the foreigners' legal aid
Help and advice for your procedures hours. The waiting time for an appointment COLLECTIF AMIE
Advice, legal aid, help with schooling &
DOMICILIATION
depending on your situation : is long : please do not go for an emergency.
healthcare. For unaccompanied minors
The process of 'domiciliation' is when
you are provided with a mailing address
ASYLUM PROCEDURE only. if you don't have permanent housing.
• Lyon 8 · Mermoz Pinel 04 78 74 00 42
DUBLIN PROCEDURE • Villeurbanne 04 78 85 42 40 Wednesday 9am - 11am. Without an You can pick up your administrative mail
REFUGEES • Vaulx en Velin 04 37 45 12 40 appointment. The waiting time outside at this location (see page 44).
• Rillieux la Pape 04 37 85 10 50 can be long.
RESIDENTIAL PERMITS Salle de la Marmite, 7 rue Diderot,
• Givors 04 78 07 41 00 L'ORÉE AJD
• Bron 04 78 26 49 39 69001 Lyon
M A Hôtel de Ville For people from 18 to 25 years old.
SECOURS CATHOLIQUE · • Venissieux 04 72 90 18 20 Only for people with statutory refugees
MAISON SÉSAME and people who are not in asylum
Reception and support for the asylum FORUM RÉFUGIÉS-COSI MINOR PASS - SECOURS
POPULAIRE procedure anymore.
procedure. No appointment needed Sessions for asylum seekers only via the 6, rue d'Auvergne 69002 Lyon
Re-opening on September 7th. Reception, breakfast, french lessons,
SPADA of Forum Réfugiés-COSI of Lyon. 04 78 92 88 11
7 rue de Baraban, 69 006 Lyon listening, orientation for minors' access
Monday- Friday 8:40am - 12:30am M A Ampère Victor Hugo
M A / M B Charpennes to social rights (official proof of age
At the ''maison du réfugié'' - 326 rue Monday 1:30pm- 5:30pm,
04 72 33 38 38 unnecessary).
Garibaldi, 69 003 Lyon Wednesday 8:30am-12:30am,
M D Garibaldi With appointments only.
Monday to Friday 8:30am -11:45am Thursday 1:30pm- 5:30pm.
AMNESTY INTERNATIONAL 04 72 77 68 02
Legal aid for asylum seekers that have 58 rue Victor Lagrange 69007 Lyon
M B Jean Macé CAO - LE MAS
already started an OFPRA or CNDA For people over 25 years old..
procedure, writing your story (récit)
LES AMOUREUX AU BAN PUBLIC 04 72 77 87 73
Legal aid and administrative advice for 24, rue du colombier 69007 Lyon
and appealing a decision. 04 78 58 38 86
french-foreign/european couples : archaic, RESF (MINEURS/JEUNES
Public reception closes during the M B Jean Macé
"pacs", marriage and parents. MAJEURS)
summer and reopens in September. Monday, Tuesday and Friday : 9:30am
-Contact via mail only : Reception hours for young foreigners,
peas69.ai@gmail.com - 11:30am
amoureux.lyon@gmail.com minors or adults. Open to young adults
06 99 04 37 76 Closed from August, 16th to 22nd
Legal advices Tuesday, August 3rd having difficulties with their resident
and Thursday, August 19th at 6:30 pm permit procedures.
LE VILLAGE DU DROIT DES on ZOOM. Telephone helpline only until
ÉTRANGERS (V3DE) September 1st.
Information on resident permits, legal
aid and help to get access to healthcare. LA CIMADE 07 49 19 63 84
Without an appointment Information on resident permits, OQTF, resfjeunes69@gmail.com
Closed in August, re-opening on
August 25th.
IRTF
Infomration by phone only
Salle de la Marmite, 7 rue Diderot
69001
FINDING A RELATIVE
à l'Arche de Noé, 3 rue Félissent, 04 78 28 47 89 M A Hôtel de Ville M C Croix Paquet LA CROIX ROUGE FRANÇAISE -
69007 Lyon https://www.resf-jeunes69.fr RESTORING FAMILY LINKS
T 1 arrêt Saint André Information on residence permits, For those who need help finding a lost
levillagedudroitdesetrangers@gmail.com OQTF, IRTF. Closed in August, reopening family member due to conflict, a natu-
Watizat, tous droits réservés
Watizat, tous droits réservés
V3DE in september. ral disaster, or migration.
06 18 64 68 26 Specific legal aid for sexual This service is free, and all the informa-
and gender minorities (asylum, tion given is confidential.
discrimination, violence…) (see page 04 28 29 66 84
23) rlf.dt69@croix-rouge.fr
site internet : https://bit.ly/31tOwKE
16 bis, rue Paul Cazeneuve 69008 Lyon
T 2 Arrêt Villon10 1. What does it mean to be UNACCOMPANIED In some cases, after this evaluation, the ASE for one night in an emergency
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can ask for “complementary examinations”: accommodation : call 115 and
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an « unaccompanied minor » ?
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MINORS (UNDER 18) a verification of your identity papers (if you present the letter of refusal of care
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-18 have them), and sometimes, a bone age that the MEOMIE gave you.
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You are an “unaccompanied minor” if :
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• You are under 18 years of age assessment • You can get help from associations:
FORUM RÉFUGIÉS-COSI, CMAE Note that you should not undergo any AMIE (legal aid) or Secours populaire
• You are without parents or without legal medical exams or X-rays if you did not (lunch and French courses) (page 9).
guardians (adults who have legal authority 20 rue neyret 69001, Lyon
give your consent and if the judge has not
over you) in France M A Hôtel de ville et S 06 Neyret
Ou M C Croix Paquet et S 42 Neyret
allowed it ! 7. Seeking asylum as a minor
As an unaccompanied minor, you are If you are underage, have fled your country
considered to be “in danger”. You will Monday, Tuesday, Wednesday, Thurs- 5. After the interview because you were scared for your life,
therefore be protected and taken care of by day, Friday, from 8am to 5pm After the interview, Forum Réfugié-COSI have been persecuted, you can also ask
the Child Welfare Services : Aide Sociale à 04 37 40 08 55 are in charge of filling out a report to for protection in France. You would need
the MEOMIE (Child welfare services of to apply for asylum during the underage
l'Enfance (ASE)
4. The evaluation interview Lyon). In the end it's the MEOMIE that
decides whether you are considered an recognition procedure
2. Your rights in France After going to the CMAE, you will have an
appointment at the "Préfecture" where
unaccompanied minor or not. First, you need to apply for asylum during
the underage recognition procedure. For
The French State is legally responsible for Go regularly to Forum Réfugiés-COSI ("rue
unaccompanied minors on its territory they will take your fingerprints, your Neyret") to receive the final answer of the this you must go to the "Préfecture du
and therefore has to protect them. The photo and other personal information and evaluation. There are two possibilities : Rhône" and ask for an ad hoc administrator
organisation in charge of housing and save it in a computer file. • You are officially recognized as an (a legally responsible adult). They will
protecting these unaccompanied minors is This file helps them verify you haven't unaccompanied minor : you will be housed be appointed to help you through your
the ASE, managed by the city of Lyon. presented yourself as an unaccompanied (in a shelter, or in an apartment, and in application for asylum.
Before being taken care of, you will minor in another french country or have some rare cases in a foster home), assisted The prefecture will take your fingerprints and
already asked for a visa or residence permit. by a tutor, you will learn French, go to information on your identity. Only once the
first need to pass an “underage and school or undergo professional training in
unaccompanied” evaluation with the Then, you will take your “underage and administrator has been appointed (this may
unaccompanied” evaluation at Forum a specific field of work. take some time), you can apply for asylum at
ASE. This evaluation is mandatory to be • Or, the MEOMIE does not recognise you
taken of and protected by the ASE who Réfugiés-COSI, and decide if you are Forum Réfugiés-Cosi
considered an unaccompanied minor. as being underage and/or that you are
will interview you to assess if you truly are unaccompanied.
underage and unaccompanied. Usually, You will most likely have a quick first Access to the Préfecture is complicated at the
this only takes a few days, but it can take interview, then will be placed in a shelter 6. In case of rejection moment because of the health crisis. There is
up to a few weeks. while you wait for a second interview. If you are not recognized as being no option available to book an appointment
Usually, it is mandatory for you to be placed underage, the reasons behind the for unaccompanied minors seeking asylum.
Once you are officially recognized as in the shelter before the next interview rejection should be explained in a You have to go to the Préfecture reception
underage and unaccompanied, you will Forum Réfugiés-COSI. document. Note that it is crucial for you without an appointment to get one :
The second interview with Forum to keep that document for the next steps. Préfecture du Rhône, Service aux
be housed and guided towards being étrangers
independent until you turn 18. That will Réfugiés-COSI will be longer, and you will You have the right to appeal the decision
have to discuss: your identity, your family, 97 rue Molière, 69003 Lyon
include socio-educational work, education before a juvenile judge. M B Place Guichard T 1 Saxe -
or training, legal and administrative your life in your home country (living The judge will set up a meeting to hear your
conditions, education), the reasons why Préfecture
monitoring… case. He can also ask for complementary Monday-Friday from 8:30am to 3:30pm
you left, your journey to France, your living examinations: the verification of your
conditions since you have arrived in France,
3. Your arrival in Lyon and what you plan to do in France.
papers and medical exams with your
consent. Once he has looked over your
Before, we advise you to get in contact with
an association that can help you (page
See page 9 to get free legal help for • Do not forget to bring the documents 9).
unaccompanied minors. This will help case, the judge can either recognise you as
that can prove you are underage. being an unaccompanied minor or confirm If a member of your family is currently in
you understand and prepare for the Warning you take a great risk by showing another European Union country, you can
Watizat, tous droits réservés
Watizat, tous droits réservés
the MEOMIE's rejection.
administrative evaluation and steps. fake identity papers. • You have the right to an attorney ask to join them. Note that, as a minor,
• You can ask Forum Réfugiés-COSI or •While waiting for the judge's decision you will not be granted the allowance for
You will then need to go to "Centre de Mise another organization (see page 9) to (about 3 months) you will not be housed or asylum seekers (ADA). Only the ASE can
à l'Abri et d'évaluation" (CMAE) so that help you retrieve documents from your accompanied*. The situation is very difficult house unaccompanied minors because you
they can recognise you are a minor. home country. in Lyon this summer because many young cannot be housed in the same centers as
• You have the right to ask for an people are sleeping in the street. adults. For more information on seeking
interpreter of your native language. • The only way to sleep is to ask for a place
asylum see page 41.12 abc SINGA - Espace associatif Simone André : 13
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Tuesday September 21 from 2:00 pm to
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ga blabla"), and women only ("lady blabla").
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September 28 at 2pm.
LEARN FRENCH - Singa Blabla :
Wednesday at 3:30 am 100 rue Bolleau 69 006 Lyon
CAUSONS
On the website PARLERA.FR you La Friche Lamartine 21 rue Saint • Free activities online on their
can find the contacts and practical Victorien 69003 Lyon - Lyon 7ème : Registrations : Wednesday,
information of French training courses C 16 Patinoire Baraban September 8 from 2 to 5 pm; then facebook page -> Causons
or examination centers in French in C 3 Institut d'art contemporain Thursday, September 9 and Friday,
September 10, from 10 to 12 am and • One-on-one foreign language
the Rhône region. - Lady Blabla : lessons (arab, bambara, persian,
Wednesday 10am- 12am from 2 to 5 pm. Classes will start on
0800 970 669 (free) - online : https:// Monday September 13th. russian).
parlera.fr/wp/cartographie-linguistique/ 112 rue de la poudrette 69100 Vaulx You must pay a fee and you must
en Velin 4 rue Claude Boyer 69 007 Lyon
register.
M A Vaulx en Velin No classes during the summer.
ITINÉRENS For the program : - For the 2 other locations, check the
Lessons online, all levels. Timetable website to see if the registration schedule Registration for September is already
Facebook group "Singa Lyon" open.
and video lessons through Facebook. No have been added: http://www.fil-fle-lyon.
communautelyon@singa.fr
membership needed, free. com/siteWP/je-cherche-un-cours/
https://www.facebook.com/itinerens/
06 09 53 77 85 LA MAISON DU PARTAGE
itinerens.lyon@gmail.com Educational community, promoting Kongo
CPU
Only for students (with or without
SOCIO-CULTURAL culture, advice & help for all exiled people.
Only available with an appointment
OHLALA FRANÇAIS
Videos and facebook live, all levels papers) or asylum seekers (under 40 ACTIVITIES 07 67 34 02 84
welcome years old) that are in school/university ou lamaisondupartage.rdk@gmail.com
since at least 12 years old. Maison Berthy Albrecht,
https://www.facebook.com/ Regular lessons throughout the school 10/15 place Jules Grandclément,
ohlalafrancais year. The fee is 20€/year for asylum 69100 Villeurbanne
ERIS
seekers. Closed this summer.
Registration from september 1 to 15th.
Libraries C 11 Arago C 03 Grandclément
Sociolinguistic activities ( cooking, leisure, 04 72 70 22 90 ou 06 17 51 15 38 SINGA
digital) and french lessons.
Books, computers, internet access,
outlets to charge devices... Many activities (online or in person)
4-month sessions, 18 hours of classes per ARCHE DE NOE In all, there are 16 municipal public : help with entrepreneurship, writing
week. Attendance required. Socio-linguistic workshops for adults to learn classes, drama classes, conversation in
Classes begin in September.
libraries, look-up the addresses and
French. Annual membership to the centre: opening hours on the site bm-lyon.fr french, cooking lessons...
Only for asylum seekers and refugees. 12€. Registration from the 1st September. For the activity program : groupe "Singa
09 50 04 65 23 ou 06 59 39 99 40 Monday and Thursday 9:30am-11:30am Lyon"
communication.eris@gmail.com 06 18 38 18 52 B-U communautelyon@singa.fr
SPLIF 13 bis rue Girié. 69 003 Lyon. fsabatier@armeedusalut.fr The "Bibliothèques universitaires" (university 06 09 53 77 85
T 3 Dauphiné Lacassagne. 32 rue montesquieu 69 007 Lyon libraries) are open by reservation only via their
https://eris-formation.org T 1 Saint-André websites (BU-manu, BU-Palais, BU-Diderot, MAISON DES SOLIDARITÉS
BU-La Doua, etc.). LOCALES ET INTERNATIONALES
CENTRE SOCIAL DE GERLAND FIL A place where you can get advice, find
Group workshops for learning French. French courses given by volunteers, seve- or spread the word about projects
Annual membership to the centre : 12€. Avai- ral levels in 5 places in Lyon. 30-60€ /year Métropole de Lyon No activities during the summer, re-
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lable to residents of the 7th arrondissement, - Maison de quartier Villette : opening on September 7th.
all levels welcome. Registration : Monday 13 September The Métropole de Lyon offers many 04 72 41 98 24
Registration in September. and Thursday 16 September; 6-8 pm. activities during the summer (music, 215 Rue Vendôme, 69003 Lyon
04 72 71 52 60 Classes will begin on Monday, Sep- swimming pool,…). You can find the M B Place Guichard
adultesfamilles@csgerland.com tember 20 at 6:30 pm. program on this website : https:// maisondessolidarites.org
1 rue Jacques Monod 69 007 Lyon 263 rue Paul Bert 69 003 Lyon www.grandlyon.com/a-vivre/vacances-
M B C 22 S 3 Debourg M A Flachet metropole.html/14 SHOWERS/ 15
ALLOMONDO - SINGA SECOURS CATHOLIQUE, CLOTHES
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Free platform that puts people in MAISON SÉSAME
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contact that have just arrived in France No activities during the summer, re-
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with people that have been here longer opening on September 7th. Clothes for free, look up on the website :
(locals). After signing up on the website 7 rue de Baraban, 69 006 Lyon https://www.geev.com/fr
allomondo.org , you can talk on the phone, M A / M B Charpennes BAINS-DOUCHES DELESSERT
or through video call, or in person with 04 72 33 38 38 EMMAÜS Come if possible with towel, soap,
someone with whom you have common 8 avenue Marius Berliet 69100 Venis- shampoo (hygiene items are given for free
interests. sieux M D Parilly if forgotten)
Register on : https://www.allomondo. Tuesday, wednesday, friday 2pm-6pm, The establishment is accessible to
org/ LA CLOCHE saturday 10am-12am & 2pm to 6pm disabled people .
Open hours are for free drinks/meals 13 rue Delessert, 69007 Lyon,
SPIKY COMMUNITY and to get the list of shops that offer free 40, rue Hyppolite Kahn 69100 Villeur- M B Stade de Gerland
Free platform (application) that puts services in Lyon. Activities like gardening, banne M A Gratte Ciel 04 78 72 69 01
people in contact that have just arrived in cooking meals together... Tuesday to Saturday 10am-12am and Monday to friday 7:30am to 6pm (last
France with people that have been here For information on regular opening hours : 2pm to 6pm. Thursday 1.30pm-6pm. shower at 5.30pm)
longer. Advice in settling down in France 07 67 85 78 32
and a blog to discover Lyon ! "La cloche Auvergne Rhône Alpes" 283, rue Crequi 69007 Lyon ACCUEIL LE P.H.A.R.E. (POINT
Applications iOS and Android : "Spiky M D Saxe Gambetta HYGIENE ACCUEIL ET RELIANCE) :
Community" Tuesday to Saturday 10am-12am and For families (from 2 people and more),
2pm-18pm. Thursday 1.30pm-6pm. it's a day center.
KOTOPO ESCALE SOLIDAIRE - HABITAT ET 35, avenue Marcel Cerdan 69100
Learn a foreign language and teach your HUMANISME FRIP'ATTITUDE EMMAUS Villeurbanne M A Laurent Bonnevay
language (english, modern arab, chinese, 4 different places in Lyon offer activities: 281, rue du Créqui 69007 Lyon 04 74 07 92 11
italian, japanese, etc) https://www.habitat-humanisme.org/ M B Saxe Gambetta Monday to Friday, 9am-4pm (shut the
• Talking workshops "linguistic meetings" escales-solidaires/ Monday to Saturday 10am- 12am & last Wednesday of each month)
in french and other languages. Online 252 rue Duguesclin, 69003 LYON 1:30pm to 6pm
: links to the online meetings at www. M B Place Guichard T 1 Palais de
kotopo.net Justice BRIC À BRAC
04 81 09 16 93 TOILETS
• Professional language lessons (ex- 21 rue Berjon 69009 Lyon
cept french). Please contact to register 78 rue Tronchet, 69006 LYON M D Gare de Vaise The list of public toilets is available on the
and get the lessons' prices. M A Masséna C 1 Vitton - Belges Monday, Wednesday, Friday, 2-5pm Grand Lyon Toodego website: https://
info@kotopo.net 09 74 19 03 47 Closed until August, 23rd. www.toodego.com/services/ma-vie-de-
04 72 07 75 49 quartier/toilettes-publiques/
or on the website : www.kotopo.net 25, rue delandine 69902 Lyon
Closed until August, 18th. L'ARMÉE DU SALUT
M A Perrache 2, rue Stalingrad,69120 Vaulx-en-Velin
09 82 81 35 90 C 3 Cuzin / Stalingrad
ANCIELA Tuesday, Wednesday, Friday, 10am-
Become a volunteer ! 2, place dumas de loire 69009 Lyon 12.15pm, Thursday, 1.30pm-5pm, Satur-
Publish your volunteer ads on the M D Valmy day, 10.30am-5.30pm.
website : 06 65 75 81 32 Closed from August, 8th to 23rd.
https://agiralyon.fr/appels-a-
Watizat, tous droits réservés
Watizat, tous droits réservés
benevolat/
62, cours de la Liberté, 69003, Lyon.
To write to them : contact@anciela. M D Guillotière T 1 Liberté
info
Tuesday, Thursday 2pm-6pm ;
Wednesday, Friday, 10am -6pm, Saturday
11am-6.30pm
Closed from August, 8th to 23rd²
16 LES ESCALES SOLIDAIRES 17
1
Au
4 Rue Orsel
02
69600 Oullins Closed from Au- CAMIONS DU COEUR
gu
2 M B Gare CAUTION : reservation required by
st
st
You can eat on site and speak in
gu
04 78 59 44 73 gust 1st to 15th
2
d'Oullins phone 06 65 75 81 32
02
Au
french at 8:30pm
1
69120 Vaulx en 74 Avenue du 8 More information : https://www.
EATING Velin mai 1945 C 3
Closed until
August, 26th
habitat-humanisme.org/escales- Monday - Friday 7:30pm - 9:30pm
Carpark of the ''Salle Raphaël Barros,
09 87 52 51 77 Les Grolières solidaires/
69100 Villeuranne
Food and boxes 69200 Vénissieux
11-13 Avenue
de la république
Call for informa-
252 rue Duguesclin, 69003 Lyon M A Flachet
LES RESTOS DU COEUR 04 78 67 56 00
C 12 Picard
tion M B Place Guichard T 1 Palais justice
Register in one of the establishments 4 Boulevard 04 81 09 16 93 RENCONTRES
close to your accommodation. 69800 Saint Priest François Reymond Closed until Tuesday 9am-11am & 12pm- FRATERNELLES ET ENTRAIDE
04 78 20 33 93 T 2 Esplanade August, 23rd. 2pm. (except august 17th)
→ A small emergency food package will des arts
Part Dieu
be given to people not yet registered. 78 rue Tronchet, 69006 Lyon Monday & Wednesday 6pm, every
M A Masséna other Saturday at 6:30pm (next are
Zone
Repas sur place 09 74 19 03 47 August 14th & 28th)
Monday 9am-10.30am Tuesday Gare Part Dieu Villette (in front of the
Téléphone Adresse Inscription Morning Midday tramways near the TLC office), 69003 Lyon
7pm-9pm M B / T 1 / T 3 / T 4 Part Dieu
35 Rue Bichat
69002 Lyon -
M A perrache Closed to august evening
Perrache 25, rue delandine 69902 Lyon
T 1 T 2 23th M A Perrache Perrache
04 78 37 94 65 O' RESTO Saturday and Sunday, 9am
Place des archives
Everyday from 11:30am- 1:30pm and 09 82 81 35 90
Wednesday, 9am-11am Place Carnot,69002 Lyon
69003 Lyon - Mai- 13 bis Rue Girié 6:30pm- 8:30pm M A / T 1 / T 2 Perrache
sons Neuves T 3 Dauphiné Closed in august 131, avenue thiers 69006 Lyon
04 72 91 47 11 Lacassagne M A / M B Charpennes 2, place dumas de loire 69009 Lyon
M D Valmy LE COEUR LYONNAIS
69004 Lyon - Croix
19 bis Rue
LES PETITES CANTINES 06 65 75 81 32 Every other Saturday at 6:30pm (next
Dumont d'Urville To take-out, you can come cook at Thursday, 9am-11am & 7pm- August, 7th and 21st)
Rousse Closed in August
C 13 place
9:30am with other volunteers. 9pm Gare Part Dieu - Villette 69003 Lyon
04 78 30 13 19 M B / T 1 / T 3 / T 4 Part Dieu
Bertone All Petites Cantines are closed until
69007 Lyon
6-12 Espace Henry
Vallée Call for an
August, 25th, 12am Food distributions ARMEE DU SALUT
Henry Vallée
M B Jean appointment 74, rue de la charité 69002 Lyon Monday to Friday 6:30pm - 7:30pm
04 72 76 96 20
Macé M A Perrache DONNER DES AILES Place Bahadourian 69003 Lyon
143 bis Avenue Si- 09 87 04 46 30 Thursday from 6:30pm M B Place Guichard M D Guillotière
69009 Lyon - Remains opened
doine Appolinaire Book on https://perrache. Place Carnot 69002 Lyon
Gorge de Loup
M D Gorge
only for people M A / T 1 / T 2 Perrache
04 78 25 94 63
de Loup registered. lespetitescantines.org/ LE CLLAJ LYON - RELAIS
FRATERNITÉ LYON CENTRE BANQUE ALIMENTAIRE
26 Avenue Rosa 155, avenue Félix Faure 69003 Lyon Call or register on this site : https://
69009 Lyon -
C 06 T 3 Dauphiné Lacassagne Distribution of books on the second
Parks forms.gle/4pushmPddekhNNWy9
La Duchère
Centre social
Closed in August
06 64 06 45 00 Monday of the month.
3 rue l'Abbé Rozier (entry ''place du
04 78 64 58 90
Book on https://felixfaure. Monday, 7pm- 10pm
Sauvegarde Forez'') 69001 Lyon
Watizat, tous droits réservés
Watizat, tous droits réservés
lespetitescantines.org/ Place Carnot 69002 Lyon M A Hôtel de Ville
M A / T 1 / T 2 Perrache
69100 Villeurbanne 25 Rue Hippolyte 04 72 07 87 17
- Gratte Ciel Kahn M A Closed in August 37, rue Saint Pierre de Vaise 69009 Lyon Friday 13h30-16h30
09 81 83 20 14 République M D Valmy ANS - Kahina Tcheir Closed until August, 16th.
04 26 64 79 24 Friday and Saturday 6pm - 8pm
Book on https://vaise.lespetitescantines. Place Carnot 69002 Lyon
org/ M A / T 1 / T 2 Perrache18 19
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ACCUEIL LE P.H.A.R.E. HEALTHCARE HOPITAL FEMME MERE
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DAY
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ENFANT
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CENTERS For families (from 2 people and more),
it's a day center. IN CASE OF A MEDICAL
Paediatric consultations (UNDER - 16
years old), book appointment.
35, avenue marcel cerdan 69100 59, boulevard Pinel 69500 Bron
Villeurbanne EMERGENCY CALL 15 T 6 Hôpitaux Est Pinel
FREE M A Laurent Bonnevay
To rest and to have access to different C 8 / C 9 Hôpital mère enfant
sorts of help depending on the center 04 74 07 92 11 The ''PASS'' (hospitals) 04 27 85 56 49 ou 04 27 85 56 47
(food & drinks, charge your phone, wifi, Monday to Friday, 9am-4pm (shut the = Free medical consultation with social Secretary : Monday to Friday 9am -
advice, social help ..etc). last Wednesday of each month) services for people with no health 12am and 2pm- 4pm (consultations are
WARNING : some centers don't offer insurance. A social worker and a doctor will on monday and friday)
drinks and meals on site because of be there for the first appointment. It can Closed on August, 6th, 9th, 13th, 27th,
covid 19 POINT ACCUEIL (LAHSO) help to be accompanied by a French speaker 30th.
SHOWERS 66, rue Etienne Richerand 69003 Lyon or the translation app "Traductmed".
Limited showers available M B Part Dieu T 3 T 4 Part Dieu HÔPITAL SAINT-JOSEPH SAINT-LUC
because of the pandemic villette HOPITAL EDOUARD HERRIOT General practice and nurse care
04 78 53 88 77 5, place d'Arsonval 69003 Lyon 38 rue Raulin 69007 Lyon
- Monday, thursday, Wednesday, M D / T 2 Grange blanche T 1 Quai Claude Bernard T 2 Centre Berthelot
LAUNDROMAT Friday 9 am-12 : Single male over 25.
To wash your clothes General practise for people over 16 years old. 04 78 61 88 70 (Leave a message to
- Monday, Wednesday, Friday 1:30pm- No appointment needed for the first get called back)
4:30pm : women and families time, get there very early in the morning Monday, Tuesday and Thursday :
- Thursday 1:30pm- 5pm : only women ( from 6:30am) 8:30am - 12am and 1:30pm - 4pm (with
L'ORÉE AJD Closed from August, 9th to 20th. Pavillon K, Ground floor appointment)
For young people from 18 to 25 years 04 72 11 03 94 Not many doctors working in August !
old. Monday to Friday: 8:45am -12:30am
6, rue d'Auvergne 69002 Lyon BAGAGE'RUE and 1:30pm- 4:30pm (shuts at 2pm on LE VINATIER
04 78 92 88 11 Free luggage storage service, available to Thursday) General practice (no appointment
M A Ampère Victor Hugo anyone at any time. needed), psychological or psychiatric
Monday 1:30pm - 4:30pm, Service saturated but you can register on Urgence / PASS dentaire consultations (appointment needed).
Wednesday 8:30am - 11:30am, Thursday a waiting list. → Only for pain or dental infections, 95, boulevard Pinel 69500 Bron
1:30pm- 4:30pm 47 rue Capitaine Robert Cluzan, bring proof of identity if possible. T 2 T 5 T 6 Vinatier
69007 LYON M D Saxe Gambetta 6 place Depéret 69 007 Lyon, T 1 04 37 91 52 07
MAISON RODOLPHE 06 98 23 83 78 Saint-André Monday to Friday 8:30am- 4:30pm
For isolated adults over 25 years old, Luggage drop-off service: every day 04 27 85 40 23 No doctors the week of the 16th of August.
couples without children from 6 p.m. to 7:30 p.m Monday to Friday 8:45am-3pm and
105, rue Villon 69008 Lyon
04 78 76 35 48
Saturday 8:45am-11am
Medical
T 2 Jet d'eau Mendes France
T 4 Lycée Lumière GHM - PORTES DU SUD organizations
Monday to Friday : 7:45am - 3pm, Social worker present, book appointment.
except Tuesday : 7:45am - 2pm 2, avenue du 11 novembre 1918 MÉDECINS DU MONDE : LE BUS
69200 Vénissieux Health prevention, healthcare,
T 4 Hôpital Feyzin Vénissieux
Watizat, tous droits réservés
Watizat, tous droits réservés
UNACCOMPANIED MINORS someone to talk to. Open to all
Secretary : 04 72 89 86 03 (Monday, Place Carnot 69002 Lyon
MINORS PASS - SECOURS POPULAIRE Tuesday and Thursday) M A Perrache
Social and administrative help, Social worker : 04 27 85 21 56 (Mon-
breakfast and lunch, french lessons. Thursday 7pm- 10pm
day, Tuesday, Wednesday, Thursday)
Monday to Friday 8am - 11:45am Monday to Thursday 8am - 4pm
58 rue Victor Lagrange 69007 Lyon Closed from August, 9th to 20th for medical
M B Jean Macé
services and to the 27th for social services.20 CENTRE ESSOR - FORUM Testing 21
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2 MÉDECINS DU MONDE : CASO
st
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Psychological long-term counselling 28, rue de la République 69150
gu
The CeGIDD ("Centre d'Information et
2
Free medical consultations, for
02
Au
for adults and minors over 7 years Décines
1
people without health insurance only. de Dépistage Anonyme et Gratuit") :
15, boulevard Vivier Merle 69003 Lyon old. A two month wait before the - Medical testing for : HIV, hepatitis 04 78 49 57 86
first appointment. Possible to get an A/B/C, chlamydias, syphilis T 3 Décines Centre
04 72 92 49 01
M B Part-Dieu Vivier Merle interpreter - Sexually Transmitted Infection care + Monday to Thursday 9am - 12am and
158 ter, rue du 4 août 1789, 69100 vaccinations 2pm- 17:30pm (appointments only)
Monday, Wednesday and Friday 9am- They help with "AES" (accidental blood
11am (come early) Villeurbanne, M A Flachet
04 78 03 07 59 exposures) and give out PrEP
Closed from August 3rd to 15th and then CPEF SAINT-PRIEST
re-opens from August 15th, except on Call to get a first appointment HOPITAL EDOUARD HERRIOT 35, grande rue 69290 Saint Priest
August, 25th, 27th and 30th Addictology Pavillon K 5, place d'Arsonval 69003 Lyon
M D Grange Blanche
04 78 20 68 85
cpef.st-priest@orange.fr
The CAARUD (‘’Centre d'Accueil et 04 72 11 62 06 (many calls) T 2 Alfred de Vigny
Accompagnement à la Réduction des Monday, tuesday, thursday, 8.30 am - Monday to Friday 9am - 12am and
risques des Usagers de Drogue") are 7 pm. Wednesday, 8.30 am - 4 pm. 2pm - 5pm, except Tuesday afternoon
Mental health medico-social centers that help reduce risks
for drug users dealing with their addiction.
Book an appointment : Monday to Friday
8:30am - 4pm or online at : www.chu-lyon.
(appointments only)
Please, call before to come to check if
CENTRE PSYCHANALYTIQUE DE fr in the "dépistage SIDA et IST" category. CPEF is open
CONSULTATION ET TRAITEMENT CAARUD RUPTURES
Free consultations for people over Access to prevention material, infirmary, HOPITAL CROIX ROUSSE The complete 17 "Centres de
counselling, hygiene area, risk reduction 103, grande rue croix rousse 69004 Lyon Planification Familial de la Métropole"
18 years old. Consultations in english
workshops, laboratory product testing. 04 26 10 94 73 centers list is available on : https://www.
and german are available. No medical M C Hénon
prescriptions (no sick leave documents Spoken languages : russian, english, grandlyon.com/centres-de-planification-et-d-
portuguese, spanish, georgian Book an appointment to call : education-familiale.html
"arrêt maladie", no treatment prescrip-
36, rue Burdeau 69001 Lyon Monday and Tuesday 10am - 12:30 and
tions…) For certain hospital CPEF, you can book
M C Croix-Paquet M A Hôtel de Ville 2pm-4:30pm or book an appointment
Book appointment. an appointment online at : https://www.
04 78 39 34 89 online at : www.chu-lyon.fr in the
84, rue de Marseille 69007 Lyon chu-lyon.fr/fr/planning-familial
Monday, Tuesday, Thursday 9am "dépistage SIDA et IST" category.
04 78 96 10 56
M D Guillotière T 2 Centre Berthelot - 1pm (in groups) and 2:30pm- 4:30pm
Monday to Thursday 10am- 12am and (individual), Wednesday and Friday Family planning
2pm- 5pm
Closed from August, 2nd to 20th
2:30pm- 4:30pm Home visits are possible.
The educational & family planning centers
Infant and child
BUS DU CAARUD RUPTURES
Access to prevention material.
("CPEF") offer access to information on
: sexuality, family and couple education.
protection (PMI)
L'ESPACE - ORSPERE SAMDARRA Also anonymous contraception The PMI services ensure pregnancy
A welcoming space to meet people and Every sunday 6pm - 7pm
Place des Terreaux 69001 Lyon consultations, abortion, pregnancy check- monitoring, preparing for birth and
express yourself about migration and ups, and Sexually Transmitted Infection parenting, and child healthcare up to 6
social precarity. (STI) consultations.
CAARUD PAUSE DIABOLO years old (growth, vaccinations…etc)
Languages spoken : English, Arab, Farsi,
Tigrinya and Amharic. Access to prevention material, street
PLANNING FAMILIAL 69 The establishments (maisons de la
112 rue de la Poudrette 69100 Villeur- work, laboratory product testing, Appointments only ; interpreter possible. métropole) and open hours are available on
banne hygiene area. 2 rue Lakanal 69100 Villeurbanne, : https://www.grandlyon.com/services/trouver-
07 61 07 89 12 --> With appointments only for medical T 1 / T 4 le Tonkin une-maison-de-la-metropole.html
Watizat, tous droits réservés
Watizat, tous droits réservés
M A / T 3 Vaulx en Velin la soie care access and social counselling. 04 78 89 50 61 You must call to get an appointment.
Tuesday 10am- 1pm and 2pm- 5:30pm, 64, rue Villeroy 69003 Lyon contact@planningfamilial69.fr
Wednesday 10am- 1pm (women only) & 04 78 62 03 74 Monday, Wednesday, Thursday 9am-
2pm- 5:30pm, Thursday and Friday 2pm- M B Saxe Gambetta 12am and 1pm- 6pm, Tuesday 1pm- 6pm,
5:30pm (cinema sessions) Monday to Friday 10am - 6pm Friday 9am- 12am and 1pm- 4pm.
Closed August, 6th & 13th Tuesdays 2:30pm - 6pm is for women Closed from August, 6th to 13th and then
only. the 19th-20th and the 26th22 COVID-19 : - In the vaccination center : an identity
FONDATION LE REFUGE 23
1
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02
document may be requested
gu
2 Social, psychological and medical
st
st
Where can you get - In pharmacies : vital card and identity
gu
022
services for young LGBT+ people
Au
1
documents are often requested
tested ? WOMEN / LGBTQIA+ (14 to 25 years old). Being isolated/
rejected from their homes because
Vaccination tests are open to all people, No interpreting for people who do not
speak French. of their LGBT+ identity and/or
even those without social security questioning.
coverage. Most vaccination centers use Pfizer or
Moderna vaccines VIFFIL - SOS FEMMES A few housing spaces (10 - 12 spaces).
They are free for people residing in
France. You may be asked to provide a In order for the vaccination to be Helps women victims of domestic abuse
effective, you need 2 injections all through their procedures, offer a 19 quai Airloing, 69009 Lyon
receipt for your asylum application or an M D Valmy
address or a proof of residence. welcoming space, attentive listening,
To make an appointment : orientation and accomodation. lyon@le-refuge.org
- on Doctolib.fr by typing the name of Help for victims of abuse; mother National emergency line (24/7) :
Test centers : Possibility to get tested 06 31 59 69 50
without an appointment. the vaccination center - children centers; legal information,
- by phone at the following numbers : accompanying women victims of abuse Saturday 2pm-4pm
Lyon : Write an email to get an appointment or
Palais des sports de Gerland to access accommodation.
Palais des Sports de Gerland : information
350 avenue Jean Jaurès 69 007 Lyon
M B Stade de Gerland 350 Avenue Jean Jaurès - 69007 Lyon To see all the VIFFIL centers :
Monday to saturday 8:30am-5:30pm M B Stade de Gerland : https://www.viffil.com/
04 23 10 10 10 04 23 10 10 10 FÉDÉRATION GAMS
Contact VIFFIL via phone to get all Support services for people fearing female
Villeurbanne : Groupama Stadium : the access information or to book an genital mutilations. Help offered to women
Salle des Gratte-Ciel, 143 cours Émile 10 Avenue Simone Veil - 69150 appointment and girls, families fearing for their children
Zola 60 100 Villeurbanne Décines-Charpieu and women wanting reconstructive surgery.
M A République T 3 Décines Grand Large 04 78 85 76 47
Monday to saturday 7:30am-11am 04 23 10 10 10 Monday to friday 9:30am - 12:30am 11 rue de Turenne, 69 003 Lyon
M D Guillotière M B Saxe Gambetta
Vaulx-en-Velin : Vaccination center - CDHS : Wednesday, Thursday 9am - 12am
Maison des fêtes et des familles - Lyon : CENTRE D’INFORMATION SUR and Friday 2pm - 4:30pm.
1 rue Louis Saillant 69120 Vaulx-en-Velin 2 Rue de Marseille - 69007 Lyon LES DROITS DES FEMMES ET DES
M A Vaulx-en-Velin M D Guillotière FAMILLES / CIDFF RHÔNE ARC Book appointment : gamsrhonalpes@
Monday to friday 8am-12am 04 72 73 12 76 ALPIN gmail.com
Information about women's rights, or 06 59 51 05 05 ot 06 50 96 71 20
Some pharmacies and medical lab - Villeurbanne : support for women victims of violence, Closed in August, re-opens on August,
offers tests. Please ask them directly. 19 rue Bourgey - 69100 Villeurbanne support for parenthood, support for 26th.
M A Gratte Ciel returning to work, support for starting a
How to get access to 04 78 68 39 60 business
18, place Tolozan 69001 Lyon
vaccination To find other places to get vaccinated 0978084748
: On the site all the possibilities of M A Hôtel de ville
The vaccine is open and free for appointments in Lyon and nearby : Monday to Thursday 9am - 1pm and
everyone, not depending on social https://www.sante.fr/.../centre.../ 1:45pm - 5pm
protection. (From 12 years old) departement-69-rhone.html
Watizat, tous droits réservés
Watizat, tous droits réservés
Friaday : 9am - 1pm
The vaccine is free or call : 0 800 009 110 Closed from August, 9th to August, 13th
For minors : you need a consent Information translated into 20
form signed by a parent or legal guardian languages, especially Albanian,
: https://solidarites-sante.gouv.fr/ Arabic, English, Bambara, Wolof, Dari :
IMG/pdf/annexe_1_-_autorisation_ https://solidarites-sante.gouv.fr/.../
parentale_vaccin_covid-19.pdf supports-d...24 SEX WORK / 25
1 2. PRACTICAL ADVICE
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PROSTITUTION
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CABIRIA
PASSERELLES BUISSONNIERES Global support for sex workers and
prostitutes. Prevention and testing, DRINKING
Support for isolated or exiled women administrative housing, legal aid (arrests, WATER TELEPHONE
and/or overcoming a health situation. violence, abuse, discrimination, family
rights), administrative (PUMA & asylum
procedures) and financial help. You can find FREE drinking water in diffe-
Individual or group support, social rights
rent places in Lyon.
Buying a phone
and health access, socio-professional You can find cheap phones in stores like
integration, for more independent 5, quai André Lassagne 69001 Lyon the Fnac or stores near Guillotière/Saxe
women. 04 78 30 02 65 (numéro d'urgence : 06 ● Taps behind and inside all public
Gambetta. Some organizations can also
Socio-legal and health assistance for 07 62 26 59) toilets.
provide phones, remember to ask them
abused women seeking asylum. M A Hôtel de ville M C Croix-Paquet ● Public drinking water fountains
Helpline available at all hours. Putting money on your phone
Book an appointment via phone or mail Possible to get an appointment in person You can look them up at :
- https://agence.eaudugrandlyon.com/fon- 1-If you do not have a credit card or a
Monday, Tuesday and Thursday : 9am (phone to book appointment) debit card, you have to buy credit top
Closed in August, re-opens in September. taines.aspx
- 12am and 2pm- 5pm / Wednesday and ups. Lycamobile offers the best deals
Friday : 9am- 12am In case of emergency you can call the 06 07 with 30 days of unlimited calls/text
04 26 17 47 18 62 26 59 Non-drinking water will be indicated by a
sign saying «EAU NON POTABLE» or «NE messages and internet data.
contact@passerellesbuissonnieres.org
26, rue des capucins 69001 Lyon PAS BOIRE '' (“Do not drink”)..
2-If you are applying for asylum and
M A Hôtel de ville AMICALE DU NID you have an ADA card, or if you have
Closed from August, 1st to 24th. Global social support, accomodation, FLE The list of public toilets is available on the
Grand Lyon Toodego website: https:// a credit card, you can get a monthly
french lessons, group activities. mobile plan with the phone company
www.toodego.com/services/ma-vie-de-
quartier/toilettes-publiques/ Free who offers cheap deals. You can
29 rue St Jean de Dieu, Batiment B, get a monthly plan directly on the Free
2MSG : MIGRATIONS, MINORITÉS Technopark 2, 69007 Lyon mobile terminals.
T 6 Arrêt Challemel-Lacour
SEXUELLES ET GENRE
Help and orientation for Lesbian, Gay,
M B Debourg
Helpline : 06 98 72 30 71 WIFI > Find a terminal : https://bit.ly/3uPPoaq
Bisexual, transgender, Queer, Intersex At the terminal you can choose your
Secretary : 04 78 27 28 20 plan and buy a SIM card.
and other sexual and gender minorities Helpline : Monday to Friday 9am- 5pm, You can access free wifi in most public
(LGBTQI+), in their resident permit and/ Every month, you will have to pay for
face to face with appointment only. places in Lyon. Mainly in train stations,
or french asylum procedures. your mobile plan on a Free mobile
shopping centers, parks and day centers.
terminal.
Open hours the 1st and 3rd Thursday of MOUVEMENT DU NID - GARIBALDI The wifi in fast food restaurants
the month 3pm- 6pm Help for sex workers and prostitutes to is usually accessible from outside Charging your phone
Centre LGBTI+ Lyon, 19 rue des access social and health rights. ( McDonalds, KFC, Burger King, ● Some Lyon buses are equipped with
Capucins, 69001 Lyon. 70 rue Rachais 69007 Lyon Starbucks…) and in train and gas USB ports, some bus stops and Vélov
M A Hôtel de ville
M D Garibaldi stations. stations.
Call to make an appointment Monday, ● You can find free outlets in train
Watizat, tous droits réservés
Watizat, tous droits réservés
https://www.facebook.com/Asso2MSG WARNING !
Wednesday, Thursday from 9am- 5:30pm stations. Be careful, the police are
contact@asso2msg.org Or informations by phone : tuesay, friday, frequently in train stations. (See page
In train stations there is a heavy police
9am-5.30 pm presence. Identity checks are frequent. 26)
06 33 40 94 98 Always have your documentation with ● You can also go to day centres or
Closed from August, 1st to 18th. Re-opens you. See our advice to protect yourself in libraries.
on the 18th. case of arrest page 26.26 Your rights in a police station If you have been transferred to 27
IF YOU ARE
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For someone to be
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st
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deported, the French State must be in
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ARRESTED
022
Au
police): (CRA) possession of the individual’s valid
1
passport or a “consular pass”..
You can be detained for a maximum of 24h for
You can get arrested during an identity The Immigration Detention Center
an identity check / a maximum of 48h if they ● If you didn’t provide your passport
check – to confirm whether you have suspect you have broken the law. You have 4 (CRA), where you will be locked up,
during the identity check and you refuse
the right to stay in France – and/if they basic rights. has for goal to send you back to
suspect you might have broken the law. to see the consular authorities from
your home country, to the country
If you do not have papers and you are your country, it will be more difficult for
You can ask : responsible for your asylum application
arrested, you risk facing an “Obligation the French State to issue you a “lais-
(Dublin procedure), or to the country
to Leave French Territory” (OQTF) ser-passer” (transfer pass): this will only
● For an interpreter of your native that granted you protection (remise
and, in some cases, a house arrest complicate your
or being locked up in an Immigration language. Make sure to ask for the dialect Schengen). deportation. Warning: if you refuse to
Detention Center: Centre de Rétention you speak best, even if it is less common ! As soon as you arrive at the CRA, meet with the consular authorities, you
Administrative (CRA). ● To see a doctor immediately ask to see the organization can receive a short prison sentence (1 to
● To see a lawyer that is working there. In Lyon : Forum 4 months).
Documents and information that ● To phone a friend or an organisation Réfugiés-COSI. Your friends and family
you must always have on you : you trust. Give them the details of your can call the organization to tell them ●If you falsified your identity : the police
arrest (where, when) in order for them to about your situation : will not be able to know what country
● The documents regarding your 04 72 23 81 31
procedure (proof of your asylum help you. you are from. This also complicates your
application "récépissé", your request for a deportation. Note that, if the police
resident permit...) Do NOT sign documents you do not This organization will help you file your realize you falsified your identity, you can
● Proof of "domiciliation", residence or understand. Ask for an interpreter ! appeal and will give you information receive a short prison sentence (1 month
accommodation on the various steps you need to take to 3 years).
● Proof of health insurance, if you have it while you are being detained. If Forum
(PUMA, CSS, AME), any documents linked If you're released Réfugiés-COSI isn't replying (weekends, If you get sentenced to prison time, at
to your health coverage and the contact public holidays, etc.), contact an outside the end of your time, you risk being
details of your doctor. If your situation is irregular, at your
organization (see page 8). locked up at the CRA again. The maxi-
● Any document regarding your family release, you might be issued an order to
situation in France (ex: your child’s be deported (Obligation to Leave French mum 90-day detention will start over.
school registration certificate, marriage Territory – OQTF) and sometimes you How long can you be
certificate...) can be barred from coming back on detained for ? Your rights in a detention center
● A phone card and/or a phone without French territory (interdiction de retour
a camera sur le territoire Français – IRTF). This order The maximum length for your deten-
tion is 90 days, during which you can ● You can make calls from the CRA's public
● The phone number of someone sometimes comes with a house arrest. phones or with your own mobile phone that
you trust : a friend, a member of an file two appeals for your release :
organisation or a lawyer to be notified Note that, in most cases, you only have is without a camera. Mobile phones with
immediately if you are arrested or 48 hours from the time you signed the cameras will be confiscated.
paper to appeal the decision. As soon as 1- Appealing against your detention.
detained. The Judge of Liberties and Detention
you are released, contact a lawyer or an
(JLD) has 48 hours to decide whether ● Your friends, relatives and organiza-
Keep copies of your documents in organization to seek help (see page 8).
or not to extend your detention. tion members have the right to visit
different places (a friend's house, the you. They are allowed to bring you clo-
offices of an organization) and online thes, non-perishable goods (ex: biscuits,
(email, etc…). If you have been insulted or mistreated 2- Appealing against the deportation
decision. The Administrative Court will sodas), documents and money.
by the police, you can file a complaint.
Watizat, tous droits réservés
Watizat, tous droits réservés
Never give anyone your passport (even The police cannot prevent you from be asked to revoke the deportation
decision (only if that decision is recent, ● Ask help from the OFII with your Vo-
if it’s expired) because that can lead to filing a complaint, even if you do luntary Return to go back to your home
your deportation. However, the absence not have papers. If you have been less than 48 hours).
country. In certain countries, reinser-
of a passport can be used as an argument physically assaulted, you can go see a tion assistance is offered in your home
to place you in an Immigration Detention doctor to get a medical certificate that Depending on the judge's decision, you
may be released, or your detention country (http://www.retourvolontaire.fr/)
Center (CRA). proves your injuries.
could be extended.You can also read
