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ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
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          ISSUE 224/// END-JULY 2018

                                              ASTRO AND KARANGKRAF
                                              NAVIGATE MALAY MAZE
                                              IN NEW MALAYSIA
                                              WITH NU IDEAKTIV

                 DATO’ (DR) HUSSAMUDDIN YAACUB
                 Chairman & Group MD
                 Kumpulan Media Karangkraf

                             NORFUZIANA AHAMED AKA FUZI              T H CHONG
                                            General Manager        Group Director
                               Media Sales Development, Astro   Astro Media Sales
ISSN 1985-5575

                              00224

9 771985            557001
KDN NO. PP15776/03/2013 (033405) RM3.50
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
2   ISSUE224END-JULY2018

         When Astro, South East Asia’s top cross-media
         organization, with direct-to-home satellite TV services in

                                                                      ASTRO’S COM
                                                                      INGREDIENTS
         Malaysia, Brunei, Singapore, Indonesia and other parts of
         the ASEAN region, collaborates with another brand that
         is seeking communications solutions, the partnership
         gives desired results. The effectiveness of the campaign
         is amplified and the brand’s inherent strength also stands
         leveraged, driven by Astro’s strategic content input.

                                                                      AYAM GOREN
         The fifth case study in the ‘Winning Partnership Series’
         discusses how Astro leveraged on its strong platform to
         push Ayam Goreng McDonald’s as the top fried chicken
         contender.

                                                                      AYAM GORENG McD LEVERAGES ON MALAYSIA’S LA

THE crunchy sound of the           sales and position Ayam Goreng     to dominate social media.          mind with consumers especially   chicken consumers in Malaysia
crispy, hot Ayam Goreng McD        McD as one of the top leaders      The Ayam Goreng McD had a          during year-end celebrations.    are the Malays and Astro’s
has fired the imagination of       in the fried chicken category in   very successful campaign in             In terms of market share,   advantage is their strong base
Malaysians. The well-known         Malaysia.                          the middle of 2017. However,       KFC and McDonald’s have          of Malay audience with 93%
commercial without absolutely          McDonald’s Malaysia closed     the challenge faced was how        always had a neck and neck       household penetration. Astro
any voiceover, just accompanied    2017 with a +25% sales growth      to ensure Ayam Goreng McD          race for the top position.       took a cue from ‘celebration’,
by the sounds of crunching         versus 2016. The increase in       as the preferred choice for        However during the campaign      interpreting it into happiness
has been winning over the          sales was considered to be an      year-end occasions such as         period, McDonald’s claimed the   and laughter. It also holds an
taste buds of Malaysians who       amazing growth especially in a     gatherings, reunions and           first position.                  advantage by being the main
know their fried chicken well.     market situation where most        parties.                                                            platform for Malay comedy
However, the challenge was how     food & beverage players in the                                        CONSUMER INSIGHT                 shows. Astro also owns a few
to keep the success crunching      industry were reporting flat       MARKET                                 Year-ends were special       of the most prominent comedy
on for McDonalds to become         results to negative numbers.           Kentucky Fried Chicken         times when families and people   franchises with Sepahtu
Malaysia’s top fried chicken                                          (KFC) has always been the          unite for memorable gatherings   Reunion being one of the most
choice?                            CHALLENGE                          main player in the fried chicken   and parties.                     influential and well-received
                                       McDonald’s Spicy Ayam          category. McDonald’s year-end                                       programmes.
OVERVIEW                           Goreng took the nation by          campaign aim was to increase       STRATEGIC FIT FOR ASTRO              Astro has previously
  The marketing objective of       storm, thanks to its brave viral   their market share by being        & CLIENT:                        produced a string of high rated
McDonald’s was to increase         advertisements that continued      the first choice that came to         One of the major fried        comedy shows with a strong
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
ISSUE224END-JULY2018    3
                                                                                                                                                    ASTRO WINNING

MEDIC
                                                                                                                                                PARTNERSHIP SERIES

                                                                                                            end, the entire recording
                                                                                                            studio including audience were
                                                                                                            presented the opportunity to        ... THE VERY
                                                                                                            share the delicious crunch of
                                                                                                                                                ACTION OF

 S SPICE UP
                                                                                                            Ayam Goreng McD together.

                                                                                                            CONTENT STRATEGY                    EATING A HOT,
                                                                                                            SEPAHTU
                                                                                                                                                JUICY, CRUNCHY
                                                                                                                Sepahtu Reunion Live
                                                                                                            Show integration by serving
                                                                                                                                                AYAM GORENG

NG McD!
                                                                                                            Ayam Goreng McD to the live         McD IS THE
                                                                                                            audience. The Sepahtu reunion
                                                                                                            is a live comedy sketch show that   PERFECT TRIGGER
                                                                                                            featured the comedic Sepahtu
                                                                                                            gang and weekly guests to share     FOR CONSUMER
                                                                                                            various funny stories on stage
                                                                                                            to the audience. The Sepahtu        CONSUMPTION.
                                                                                                            gang was originally the winners
                                                                                                            of Astro’s Maharaja Lawak Mega
                                                                                                                                                BY WEAVING THE
 AUGHTER GENERATORS FOR A COMEDIC TWIST                                                                     reality series. Ever since then,
                                                                                                            their comedic career took off
                                                                                                                                                AYAM GORENG
                                                                                                            from being radio dj’s and actors    McD SEAMLESSLY
                                                                                                            to renowned comedians.
                                                                                                                During the Sepahtu Reunion      INTO THE
                                                                                                            episode featuring McDonald’s,
                                                                                                            the incorporated theme was          STORYLINE, IT
                                                                                                            family reunion and gatherings.
                                                                                                            The notion of celebrations and      SHOWCASED HOW
                                                                                                            gathering was brought up at
                                                                                                            the end of the episode when
                                                                                                                                                THE PRODUCT
                                                                                                            the casts served Ayam Goreng
                                                                                                            McD to ease the situation, thus
                                                                                                                                                IS LOVED BY
                                                                                                            making it a happy moment for        EVERYONE...
                                                                                                            everyone.

                                                                                                            BRANDED CAPSULE
                                                                                                                Three branded capsules
                                                                                                            featuring Sepahtu were ran on
                                                                                                            Astro’s Malay channels to reach
                                                                                                            maximum frequency:
                                                                                                                The first capsule showcased
                                                                                                            how Ayam Goreng McD helps
                                                                                                            ease an awkward situation in
                                                                                                            the office and how it connected     RESULTS
                                                                                                            colleagues together.
                                                                                                                The second capsule              CLIENT SALES
                                                                                                            showcased how Ayam                       During the duration of this
                                                                                                            Goreng McD played the               campaign, McDonald’s staked
                                                                                                            role as a catalyst in easing        first position. An increase in the
                                                                                                            misunderstanding between            market share was also observed
                                                                                                            two teams at the football field.    as McDonald’s sales had
                                                                                                            The simple crunch of the Ayam       increased by 59% versus base
                                                                                                            Goreng McD brought friends          after the campaign.
                                                                                                            smiling together after a tense           McDonald’s set new sales
                                                                                                            competition on the field.           records achieved the highest
                                                                                                                The third capsule               monthly sales ever in history
                                                                                                            showcased that a birthday           during their promotion month.
                                                                                                            party is simply not complete
                                                                                                            without the presence of Ayam        MEDIA DELIVERABLES
                                                                                                            Goreng McD.                             The Sepahtu Reunion
                                                                                                                                                capsule reached 241 spots, 7
                                                                                                            CREATIVE TREATMENT:                 million viewers (total individuals)
                                                                                                                The very action of eating       and 6.7million (Malay viewers).
    following. Examples:               SOLUTION                                   occasions - reunions/     a hot, juicy, crunchy Ayam          In total, the Sepahtu Reunion
        • Maharaja Lawak                   Astro leveraged on the                 reconciliations/          Goreng McD created the              programme garnered 4.6 million
            Mega with 4.9 million      humour and comedic approach                celebration/ parties      perfect trigger for consumer        viewers.
            followers                  by using Malaysia’s well-known         •   Integrating Ayam          consumption. By weaving the             Within a short period of time,
        • Super Spontan 2017           laughter generators ‘Sepahtu’              Goreng McD in the         Ayam Goreng McD seamlessly          McDonald’s was able to achieve
            with a 4.3 million reach   to create different yet relatable          Sepahtu Reunion Live      into the storyline, Astro           maximum impact with target
        • Gegar Lawak 2018 with        consumption occasions to                   Show.                     showcased how the product           audience of Malay consumers
            3.9 million reach and      show Malaysians can all share                                        is loved by everyone. This          while cementing the association
        • Sepahtu Reunion Live         Ayam Goreng McD together.           ASTRO’S STRENGTHS                in return creates a fear of         of consumption of Ayam Goreng
            2017 clinched 4.6          The product was positioned              Astro strategically          missing out (FOMO) leaving          McD with year end gatherings
            million followers.         at all times as a good time         positioned customized capsules   consumers eager to get their        and reunions resulting in great
                                       catalyst, the perfect ice breaker   of the Sepahtu comedic gang      hands on the chicken as well.       sales.
    OBJECTIVE                          at reunions, in rekindling          consuming Ayam Goreng McD
        The objective was to           relationships and of course,        via TV spots.
    increase sales growth and          reconciliations.                        Besides that, Astro             BRAND ALLIANCE
    position Ayam Goreng McD                                               leveraged on Sepahtu Reunion
    as one of the top leaders in
                                            This was demonstrated
                                       through two forms of execution:     Live Show’s storyline to bring      ASTRO-McDONALD’s
    the fried chicken segment in           • Branded capsules              up the idea of sharing a box        MEDIA AGENCY: OMD
    Malaysia during the year-end.                depicting different       of Ayam Goreng McD. In the
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
ISSUE 224/// END-JULY2018

                                                                      COVER STORY                                                                              DIALECT MARKETING

                                                                        PRECISION MALAY
                                                                        MARKETING                                                                                                                                            11
                                                                                                                                                                WHY DIALECT MARKETING IS
                                                                                                                                                                ABOUT TO EXPLODE
                                                                                                                                                                European explorers once called Malay the ‘lingua franca’ of South-
                                                                                                                                                                East Asia, rivaling Latin in Europe or Arabic in the Middle East.
                                                                                                                                                                From Madagascar to the southern Philippines, Malay became and
                                                                                                                                                                remains a crucial expression for millions of people, from highest of
                                                                                                                                                                royals to hardest of workers. Malay was the language of Southeast
                                                                                                                                                                Asian civilisation...

                                                                                                                                                               TOP 10 MALAYSIA RAYA TVCS

EVENTS CALENDAR 2018

 3 AUGUST
 DESIGNING CUSTOMER
 EXPERIENCE WITH DATA
 VISUALISATION WORKSHOP BY
 SUBHENDU MUKHERJEE

                                                                                                                                                                                                                            12
 13 AUGUST
 DECODING THE FUTURE...
 THE NEW RULES OF DIGITAL
 FOR 2019 AND BEYOND BY
 KENNETH YU

                                                                                                                                  07
 4 SEPTEMBER
 BEST OF GLOBAL DIGITAL
 MARKETING CONFERENCE
                                                                                                                                                                WHAT ARE YOUR FAVOURITE
 4 OCTOBER
 MALAYSIAN CMO CONFERENCE                                                                                                                                       RAYA 2018 COMMERCIALS?
 26 OCTOBER                                                                                                                                                     Hari Raya commercials have always had a special place in our
 DRAGONS OF MALAYSIA                                                                                                                                            hearts. The short films are always touching, they carry important
 & ASIA AWARDS                                                                                                                                                  messages of love, gratitude, kindness, respect and understanding.
                                                                                                                                                                Most of all, they show us how to appreciate life as well as our
 7 DECEMBER                                                           ASTRO WINNING PARTNERSHIP SERIES                                                          family and loved ones. Of course, not to forget a little chuckle
 MC2 AWARDS - IDEAS OASIS
                                                                                                                                                                for the funny bone. This year, we poured in our blood, sweat and
 Regional CEO
                                                                       ASTRO’S COMEDIC                                                                          rendang into finding Malaysia’s favourite Hari Raya commercials...
 Professor Harmandar Singh                                             INGREDIENTS SPICE UP
 ham@adoimagazine.com
                                                                       AYAM GORENG McD!                                                                        MARKETING GAMES 2018

 Content Officer
 Reena Sekaran
 reena@adoimagazine.com
                                                                       The crunchy sound of the crispy,
                                                                       hot Ayam Goreng McD has fired the
                                                                       imagination of Malaysians. The well-
                                                                                                                                                                                                                           16
                                                                       known commercial without absolutely
 Business Development Manager                                          any voiceover, just accompanied
 Jarrod Sunil Solomon                                                  by the sounds of crunching has
 jarrod@adoimagazine.com
                                                                       been winning over the taste buds
                                                                       of Malaysians who know their fried
 Art Director / Designer
 Chemical Ali
                                                                       chicken well. However, the challenge
 ali@adoimagazine.com                                                  was how to keep the success
                                                                       crunching on for McDonald’s to
 Senior Designer                                                       become Malaysia’s top fried
 FY Tham                                                               chicken choice?
 wai@adoimagazine.com

 Events & Workshops
 Ruby Lim
 ruby@adoimagazine.com
                                                                                                                                                  02            GAME ON!
                                                                                                                                                                Balls were flying all over the court. Cheers ensued every few minutes.
                                                                                                                                                                Monster Energy drinks were gulped down in seconds. On another
                                                                                                                                               EDITOR'S NOTE
                                                                                                                                                                corner, fingers were tapping furiously on game consoles. Those were
 Web & Digital:                                                                                                                                                 just a few of the exciting things going on at MARKETING Games on 7
 Nurul Amira Ibrahim                                                                                                                                            July. Kicking things off at Paradigm Mall, Boulevard where agencies,
 amira@adoimagazine.com                                                                                                        FAST & FURIOS                    media, and marketers alike gathered in anticipation...
 Photography & Digital Imaging                                                                                          There is so much happening in
 DL Studio                                                                                                             our industry lately that we at the      CREATIVE SURGE
                                                                                                                        magazine are falling over each

                                                                                                                                                                                                                          20
 No 7, Jalan PJU 3/50, Sunway Damansara
 47810 Petaling Jaya, Selangor D.E. Malaysia                                                                                other just trying to catch up.
 Tel +603 7880 6380 / 6386, Email: studiodl@pd.jaring.my                                                                  The Kancil Awards with their
                                                                                                                         amazing two-day festival and
 Roving Photographer: Mccain Goh
                                                                                                                                             awards show.
                                                                                                                           Advertisers playing catch up
 Contributors: Alvin Teoh, Edward Ong, Chris Greenough,
 Paul Loosley
                                                                                                                             after the uncertainty before
                                                                                                                                    the general elections.
 Printer: Cetakrapi Sdn Bhd                                                                                                         Agencies in perpetual
 22, Jalan Kepong, Taman Sri Ehsan, 52100 Kuala Lumpur                                                                           overtime mode to make
                                                                                                                              things happen. Poor sods,
 Distribution: Spear Millennium Distribution Sdn Bhd                                                                               the buck always stops
 E-1-5, Apartment AC4, Taman Sri Sentosa,                                                                                                       with them.
 Batu 6, Jalan Kelang Lama,                                                                                                        Retailers are counting
 58000 Kuala Lumpur                                                                                                               their blessings with the      IDEAS: THE AUTOMATIC EGG BOILER STORY
                                                                                                                                     abolishment of GST,
 MPH Distributors Sdn Bhd (5048-A) Ground Floor                                                                                                                 Back in the days before the automatic egg boiler was invented,
                                                                                                                                        after experiencing
 Warehouse, Bangunan TH No. 5, Jalan Bersatu, Section 13/4                                                                                                      mothers would put eggs in a metal container, fill it with hot water and
                                                                                                                                        low performances
                                                                                                                                                                leave it to cook. How long it was left inside depended on several

                                                                      06
 46200 Petaling Jaya Selangor Darul Ehsan, Malaysia                                                                                            earlier, with
                                                                                                                                                                factors: Number of eggs, how long they had been out of the fridge,
                                                                                                                                               shoppers...
 MARKETING magazine is published by                                                                                                                             size of container and whether mom remembered about the eggs.
 Sledgehammer Communications (M) Sdn Bhd                                                                                                                        Suffice to say, no two soft-boiled eggs ever tasted the same...
 22B, Jalan Tun Mohd Fuad Satu, Taman Tun Dr. Ismail,
 60000 Kuala Lumpur, Malaysia.                                        CREATIVE TVC
 Tel: 603-7726 2588 Fax: 603-7722 5712                                                                                                                         ONLINE STREAMING                     INFLUENCER MARKETING
 www.marketingmagazine.com.my                                          MALAYSIA’S DIRECTORS
 © All Rights Reserved By: Sledgehammer Communications
 (M) Sdn Bhd (289967-W) No part of this magazine may                   THINK TANK IN TOP 10 POSITION
                                                                       IN CAMPAIGN BRIEF’S THE
                                                                                                                                                                                                       22
 be reproduced in any form without prior permission in writing
 from the publisher. While every effort has been made to ensure
 the accuracy of the information in this publication, the publisher
 assumes no responsibility for errors, omissions and/ or for any
                                                                       WORK 2018
                                                                                                                                                                 20
 consequences of reliance upon information in this publication.
 The opinions expressed in this publication do not necessarily
 represent the views of the publisher or editor. Advertisements are
 the sole responsibility of the advertisers.                           Leading Southeast Asia production group
                                                                       Directors Think Tank (DTT) has been ranked No                                                                                  ROCKETFUEL
  MARKETING magazine                                                   10 in Campaign Brief’s THE WORK 2018.
                                                                                                                                                                                                      ENTERTAINMENT
  in now available in                                                  THE WORK which is currently in its sixteenth
                                                                       year running features the very best                                                      CHANGING THE                          FUELS INFLUENCER
  over 200 selected                                                    advertising of the year from Australia, New
                                                                       Zealand and Asia. Published by Campaign
                                                                                                                                                                WAY BRANDS                            MARKETING AND
  bookstores across                                                                                                                                             ADVERTISE WITH                        BRANDED CONTENT
                                                                                                                                                   05
                                                                       Brief, THE WORK is recognised as a true
  the Klang Valley.                                                    record of creativity for the entire region.                                              VIU’S UPCOMING                        FOR WORLD CUP
                                                                       The production house finished...                                                         ORIGINALS                             2018
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
5

                                        MALAYSIA’S
                                                                                                                                ISSUE224END-JULY2018

                                                                                                                                                         TVC
                                                                                                                                                  PRODCUTION

                                        DIRECTORS THINK
LEADING Southeast Asia’s
production group Directors Think
Tank (DTT) has been ranked No
10 in Campaign Brief’s

                                        TANK IN TOP
THE WORK 2018 book.
     THE WORK which is currently
in its sixteenth year running,
features the very best advertising
of the year from Australia, New
Zealand and Asia. Published by

                                        10 POSITION IN
Campaign Brief, THE WORK is
recognised as a true record of
creativity for the entire region.
     The production house
finished at the tenth position

                                        CAMPAIGN BRIEF’S
with six acceptances. The
highly respected and regarded
full-service production company
has won multiple awards at
Spikes and in 2017 was one of

                                        THE WORK 2018
Southeast Asia’s most awarded
production company. Also in
2017, Directors Think Tank
picked up 1 Gold, 4 Silver and 10
Bronze awards at Kancils. They
also picked 2 silver awards and 1
Bronze award at AdFest 2017.
     “Coming in at tenth position
for the Campaign Brief rankings
feels great, especially being one       Maxis “Mother’s day” TVC Campaign   Malaysia Airlines “Raya Around The World” TVC Campaign
of the few Malaysian companies
in the rankings,” said Pat Singh,
Executive Producer at Directors
Think Tank.
     “To be recognised for the
kind of work we do, and the
hard work put in makes us feel
appreciated, not just by clients
and the industry. This only
makes us want to work harder
and focus even more on creating
interesting work, rather than
work that just happens to be
trendy - that’s been happening          Lazada “BlastOff” TVC Campaign      Tokopedia “ThePrawn” TVC Campaign
a lot in Malaysia these days,”
added Pat.
     “Look out for hopefully
better work to come from our
younger directors from our
Directors Think Tank in Indonesia
and Directors Think Tank in
Singapore offices, which we hope
can play a bigger part in our body
of work,” shares Pat when asked
what was in the future for the
production house.
     Mojo Films was the only
other Malaysian production
house on Campaign Brief’s THE
WORK rankings at No 24 with 4
acceptances.
     Directors Think Tank was
established in Malaysia in 2007
but has since gone on to open
offices throughout Southeast
Asia including Singapore and
Indonesia. Known for their
collaborative and innovative
work, Directors Think Tank has
worked with multiple clients            VODACOM TVC Campaign
such as Petronas, Mitsubishi,
Maybank, McDonald’s, Huawei,
Haagen-Dazs and many more.              The Edge Property TVC Campaign
     Recently for Ramadhan,                                                 PETRONAS “F1 SALVATORE” TVC Campaign
Director’s Think Tank director
Rajay Singh shot Tokopedia’s
latest Ramadhan cinema                                                       2017’s Raya advertisement                     company Revolver/Will O’Rourke
campaign. The heart-warming                                                  for Malaysia Airlines. Titled                 and Finch however lead the
film tells the tale of the sacrifices                                        ‘Raya Around The World’, the                  way ranking No 1 and No
of a mother for her beloved son                                              TVC which took three weeks                    2 production companies in
to ensure he has a wonderful life                                            to complete also won a Gold                   Campaign Brief’s THE WORK
despite all the challenges faced.                                            award at the APPIES Malaysia                  2018.
     The production house has                                                Marketing Awards 2018 in the                     Revolver/Will O’Rourke
also collaborated with M&C                                                   Consumer Services category.                   was credited as the production
Saatchi Malaysia to produce                                                      Australian production                     company on 34 acceptances.
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
“INIABSOLUTE
    DON’T BELIEVE            By the Turbanned Stranger | ham@adoimagazine.com

FREE TRADE,
BECAUSE WHEN
THE COMPETITION IS
BETWEEN THE WEAK
AND THE STRONG,
YOU NEED TO HAVE
SOME PROTECTION
FOR THE WEAK..
                   ”
TUN MAHATHIR MOHAMED

“ATDATA  IS GREAT
    GIVING YOU
INFORMATION, GIVING
YOU KNOWLEDGE; BUT
IT DOESN’T GIVE YOU
UNDERSTANDING AND
THAT IS ITS GREAT
FAILING.
         ”
SIR JOHN HEGARTY

                                                                    THERE is so much happening in            Everybody is bouncing back           Judging by top Malaysian
                                                                    our industry lately that we at the   into action as I foresee our final   creatives shining on the global
                                                                    magazine are falling over each       quarter as our best ever.            stage.
                                                                    other just trying to catch up.           Research companies tracking          Shortlisted ideas get face to
                                                                        The Kancil Awards with their     consumer sentiment in Malaysia       face with actual brand teams.
                                                                    amazing two-day festival and         are in a dilemma: how do you say         All proceeds go to MERCY
                                                                    awards show.                         consumer sentiment is cautious       Malaysia.
                                                                        Advertisers playing catch up     when the people just donated over        And hopefully, we will discover
                                                                    after the uncertainty before the     RM156 million in two months!         the next Yasmin Ahmad, or two.  
                                                                    general elections.                       Amidst the rush of action
DAVID OGILVY ONCE QUIPPED:                                                                                                                    http://mc2awards.com

“MARKET
                                                                        Agencies in perpetual            and excitement, we are proud to
  THE PROBLEM WITH                                                  overtime mode to make things         announce the launch of the MC2
                                                                                                                                                  Respectfully,
        RESEARCH IS                                                 happen. Poor sods, the buck
                                                                    always stops with them.
                                                                                                         Awards in a format never done in
                                                                                                         the world before.
THAT PEOPLE DON’T                                                       Retailers are counting their         Seven real briefs from real
THINK HOW THEY                                                      blessings with the abolishment       brands.
                                                                    of GST, after experiencing low           Open to all Malaysians;
FEEL, THEY DON’T SAY                                                performances earlier, with           individuals, companies, students.
WHAT THEY THINK                                                     shoppers flocking back like              Simplified ideas submission
AND THEY DON’T DO                                                   never before.                        online.

WHAT THEY SAY.
                   ”
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
Precision Malay
              Marketing
LIKE our revered Gasing, today’s                                                           When Astro and Karangkraf joined
marketers need to be sharp,                                                             forces to form Nu Ideaktiv, it marked
balanced and have a winning throw.                                                      a milestone for the Malay consumer.
And be ready to repeat that, again                                                         Because the combined power
and again.                                                                              of Astro and Karangkarf through
   There has never been a more                                                          Nu Ideaktiv is an opportunity for
exciting time in the Malaysian                                                          marketers on a scale never seen
marketplace. Energised
by a new

heartbeat and renewed optimism,                                                            before. Localisation is alive and
Malaysians are in their element:                                                        disrupting the ecosystem.   
dynamic, world-wise and truly                                                              Learn from our local brand heroes
matured.                                                                                who are rewriting the rules as they
   It is no secret that the world is                                                    engage, learn and reengage everyday.
amazed with us.                          • Bumiputeras (18.5 million) spend up          Look at who made them famous and
   The “new order” has also given          to 70% of their disposable income            rich.   
                                           on household basics, including food,
media back their voice.                    utilities, transport and restaurants, more      Ask yourself why you keep failing
   In this ground breaking feature,        than other ethnic groups.                    to jump on this bandwagon? Are you
we talk about the Malay market and       • Bumiputera monthly household                 shy, wary, or simply overwhelmed with
uncover truths marketers are not           consumption expenditure share in urban       the learning curve?
aware of, are misinformed, or choose       areas stands at 51% and Chinese 32%,            Nu Ideaktiv is actively pairing the
                                           while in rural areas they command
to ignore.                                 an 80% share, way ahead of all other         wealth of local content and insights
   Marketers who think addressing          groups whose share are in single digits.     in their stable to brand goals with the
the mass market in one massive           • Working class breakdown is Bumiputera        power of programmatic technology
“shock and awe” approach will be           72%, Chinese 70% and Indians 83%.            while listening to the pulse of the
disappointed as new consumer                                                            consumer.
                                         * Household Expenditure Survey 2016,
clusters spring up and evolve daily.     Department of Statistics, Malaysia                Astro is in 75% of Malaysian
   While some marketers may see the      (published October 2017)                       households, serving 23 million
Malay market as a pain point in their                                                   individuals on all screens, at home,
strategies, content and technology       • Malay viewers consume a lot of video         live, on the go and on demand
are proving a clear roadmap as the         content online, one in five Malay internet   while Karangkraf has 15 million
                                           users binge-watched the same drama
happy differentiators today.               series or several movies one after           readers across its print, magazine
   Those who “dare to fail” trying         another at least once a month.               publications and online media assets.
are the ones who understand                                                                Relevant and riveting, they are
                                         • One in five high-income Malays
that by breaking down the biggest          (household income above RM5000)              reciting stories that reverberate in
market, the Malay consumers, in a          purchased a product or service online        the hearts of Malay consumers.
progressive strategy of winning little     in the past month, with the most                Open your mind to see what is
                                           popular online purchases being apparel,
by little is the way forward.              household appliances and digital             possible in the following pages...spin
   The new mantra is cluster               electronics.                                 and win..
marketing multiplied to make up the
                                         * Nielsen Consumer & Media View (CMV)
whole. These value-rich segments         January 2017 - December 2017, 10,000
need detailed study and application.     individuals aged 15+ in Peninsular
   Eventually, less is more.             Malaysia.
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
8   ISSUE224END-JULY2018

COVER STORY

                                       TAPPING THE MALAY MARKET:
                                       THE MALAY MARKET IS
                                       ALL ABOUT HEART

                                    THE gentle Godfather of                   Malays are not affluent                 in Malaysia with a household
                                    Malay media in Malaysia, and                   When you look at the designer      penetration of 81%.***
                                    probably the best kept weapon             tudungs, new fashion wear,                  If Malays are not internet-
                                    for marketers, is Dato’ (Dr)              cosmetics lines, health and             savvy, how can popular local
                                    Hussamuddin Yaacub.                       wellness brands that we work            Tudung brand Naelofar Hijab have
                                         Kelantan-born Hussam has             with, frugality flies out the window.   more than half a million followers,
                                    made celebrities out of brands,           They have the purchasing owner          while fashion diva Dato Seri Vida
                                    Dato Seri Vida is only the tip of the     if you know how to talk to them.        has 2 million Instagram followers.
                                    iceberg. He does not look at the          BTW, there are many examples
                                    mass market as one block - he             of success in the Malay market          Malays are docile and
                                    skillfully slices his Malay IPs to the    besides tudungs.                        disengaged
                                    individual needs of brands.                    Big brands also work with us           Let me answer through the
                                         Imagine working with a               and they know the trigger points        lens of their shopping behaviour.
                                    publisher who has 40 years of             as we collaborate and explore new           Shopping is their favourite past
                                    Malay content covering women,             content strategies across all our       time. They are bargain hunters,
                                    men, teens, tweens, health, décor,        assets, partnering with Astro. It’s     perhaps because they have large
                                    food, lifestyle and religious titles to   about content and targeting.            families. They try out new products
                                    a diverse reader demographic age               The best barometer of              more readily than any other race in
                                    group, ranging from 7 to above 40         affluence is when you look at the       Malaysia
                                    reaching over 4 million readers.          burgeoning middle-class where               The Malay consumer is an
                                         With four key business               Malays form the most affluent           observant and discerning player in
                                    groups and over 20 magazine               ethnic group in terms of income at      the marketplace.
                                    titles, books, novels in its stable       38%.**                                      Yes, they have gentle and
                                    Karangkraf is also home to the                 The road to the Malay market       tolerant traits, but they are also
                                    fastest growing Malay daily, Sinar        is now well chartered and we            very forgiving and loyal to brands.
                                    Harian.                                   know what makes them tick.                  Malays are celebrity-gullible
                                         SinarHarian.com.my is the                 BTW, they love more than just      and this applies to celebrities from
                                    third ranked local web domain             horror movies!                          other ethnic groups too. They are
                                    accessed from mobile devices in                                                   more willing to spend on their
                                    Malaysia.* The news portal has            Malay market is homogenous              favourite celebrities’ products or
                                    over 45 million page views and 7               Smart media thinkers know          products endorsed by them.
                                    million unique visitors a month.          otherwise. A consumer insights
                                         We asked Datuk to debunk             study by GroupM Malaysia a few          * comScore Mobile Metrix,
                                    4 myths about the Malay market…           years back revealed five distinct       December 2017
                                                                              Malay audience clusters: Keluarga       ** Household Expenditure Survey
                                                                              Rabbani, Pencetus Ummah, Mat            2016, Department of Statistics,
                                                                              Bebas, Generasi Glokal and Orang        Malaysia (published October 2017)
                                                                              Bandar.                                 ***Internet Users Survey (IUS)
                                                                                   About 10 years ago, the            2017, Malaysian Communications
                                                                              clusters were called Mak Long,          and Multimedia Commission
                                                                              Mat Kool, Moden Klasik, Si Metro,
                                                                              Si ‘Dia’ and Si Ceria in study by
                                                                              the Omnicom Media Group.
                                                                                   So the Malay consumer is
                                                                              ever evolving. Urban Malays love
                                                                              adventure and challenges, new                                BRAND
                                                                                                                                           LOGOS

                                                                              stuff and change. Rural Malays                                2018

                                                                              live by a sense of duty.
                                                                                   We know this as we have
                                                                              been serving all of them with our
                                                                              content for 40 years.

                                                                              Malays are not internet savvy
                                                                                  More than half the Malaysian
                                                                              internet population is Malay.
                                                                              We have 25 million internet users                        TOTAL OF 39 IPs

                                                             Nu Ideaktiv, born out of Astro’s JV with Karangkraf, is poised to create and
                                                             monetise of content verticals in Malaysia and the Nusantara region. The
                                                             content industry in the Nusantara region command a total addressable
                                                             market of RM48 billion, which makes local vernacular and ASEAN content IPs
    Dato’ (Dr) Hussamuddin Yaacub                            the new premium.
    Chairman & Group MD
    Kumpulan Media Karangkraf
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
ISSUE224END-JULY2018     9
                                                                                                                                             COVER STORY

TAPPING THE MALAY MARKET:
OUR COLLABORATION
UNCOVERS INSIGHTS
ABOUT THE MALAY
CONSUMER FOR
MARKETERS
THIS is a story of how two media            Our digital arm, Blaze, has        as we customise basic themes to
powerhouses are touching the            rapidly grown its partner network      different brand themes.
hearts of Malay consumers online        from 32 to 50 digital brands,               Our rich audience data
by fearlessly unlearning, and           increasing its reach to 32 million     combined with branded content
learning every day.                     users* on web and 62.4 million         will make for powerful marketing
     “We are ready to fail,” declared   fans* on social media platforms.       solutions that cut across Print,
TH Chong, Group Director for Astro      Blaze allows advertisers to deploy     Radio, TV and Digital. Our digital
Media Sales, echoing the new            a range of advertising solutions       strategy is about embracing
mantra in digital marketing.            via branded content, videos,           technology without the fear of
     “Because marketers can learn       social marketing, data-backed          empowerment.
from our failures and win. In the       programmatic ads, display, as well          Which means we are
digital space, people fail everyday     as bespoke campaigns.                  welcoming a sense
and they know that each setback                                                of co-ownership with
is a step towards success.”             How will this translate into           brands.
     A snapshot will tell you Malays    Digital Adex?
are progressive, modern and                  In Q4FY18, Astro’s total Adex     It is all about
forward-looking. They are also          registered a 2% growth y-o-y from      the insights,
more emotional than rational –          RM705mn to RM722mn and this            isn’t it?
respond better to emotional values      includes Digital Adex which grew            Of
rather than functional values.          17% from RM30mn to RM35mn.             course.
     “Our tieup with Karangkraf via          With this new partnership, we     Malays
Nu Ideaktiv is about recognizing        believe the fragmentation of Digital   love a
that publishers are very powerful       Adex by vernacular-based clusters      good
and they are the true experts in        is forthcoming, like what happened     story, and
their own verticals.”                   to print, radio and TV.                this goes
     He adds, “We are on the                 With the rich content of 38       beyond
frontlines of this unprecedened         IPs and a loyal Malay customer         horror movies
frontier where vernacular is the        base at Karangkraf, Nu Ideaktiv        (as what Datuk
new premium. They have content,         has the first-mover advantage          mentioned).
we have reach.”                         to orchestrate the shift of Adex            The amount of magazine
     No other local player has more     revenue from local English-based       content alone from Malaysia’s
Malay IPs and more insights about       digital to Malay-based digital.        largest Malay publisher is a
the Malay market than Nu Ideaktiv.           Side-stepping the elephant in     treasure trove of data that’s rich in
     Astro is in 75% of Malaysian       the room, Google and Facebook,         insights for brands to leverage on.
households, serving 23 million          we aim to generate RM7mn                    Without insights, brands
individuals on all screens, at home,    Malay-based Digital Adex revenue       cannot build an engaging
live, on the go and on demand           by FY19 or 10% market share            ecosystem with their audience.
while Karangkraf has 15 million         of Malay-based Digital Adex and             This is the key differentiator in
readers across its newspaper and        potentially grow up to RM64mn          our partnership and offering with
magazine publications and online        or 30% market share by FY22.           Nu Ideaktiv.
media assets.
                                        What about content creation?           *Google Analytics (Monthly
Digital has sharpened                       That’s the magic of this           Average Dec 2017-Feb 2018)
marketing’s focus like never            partnership. Brands can coalesce
before. How are you seeing              with 40 years of content with
this play out for you?                  Karangkraf’s library as we see
This partnership will further           the shift of Digital ADEX from
strengthen our leadership in            English to Vernacular accelerating.
the online space among Malay            Building upon that in creating more
audiences.                              content is an easy progression

                                         Astro’s digital marketing arm, Blaze, has partnered with Kumpulan Media
                                         Karangkraf to create Malaysia’s largest Malay digital content network, with
                                         15 of Karangkraf’s popular brands like Pa&Ma, Remaja, Mingguan Wanita,
                                         Media Hiburan and Sinar Harian’s news site to its offerings. Mingguan Wanita
                                         at 160,000 copies weekly is the most circulated magazine in the country – it is                    T H Chong
                                         also a TV show!                                                                                Group Director
                                                                                                                                     Astro Media Sales
ASTRO AND KARANGKRAF NAVIGATE MALAY MAZE IN NEW MALAYSIA WITH NU IDEAKTIV - Marketing Magazine
10   ISSUE224END-JULY2018

                                                        TAPPING THE MALAY MARKET:
                                                        THE NEW DEAL
COVER STORY

                                                        FOR THE MALAY
                                                        CONSUMER
                                                        WHILE many Malay consumers              leveraging its scale, investments   FMCG marketers always knew
                                                        have been fans of Malay content         and relationships to consolidate    the power of the Malay market
                                                        from Karangkraf for close to 40         the growing market. Karangkarf’s    and are quite proficient in
                                                        years, they have yet to see their       titles cover every life stage of    addressing it. But they are
                                                         favourite stories, heroes and          the Malay community and their       always hungry for content
                                                             issues brought to the fore in      successful track record over        and new insights, especially
                                                                  the digital space.            the last 40 years proves that.      innovative digital content that
                                                                              All that is now   The partnership extends Astro’s     appeals to the mass Malay
                                                                           made possible        online presence amongst the         market.
                                                                            with Nu             Malay-language audience, propel          The opportunities for brands
                                                                             Ideaktiv.          its combined monthly unique         from other categories to tackle
                                                                             “With a strong     visitors to approximately 10mn      the Malay market is enormous.
                                                                             presence           and is in line with its goal to build    As I talk to marketers, I
                                                                            amongst the         Nusantara and Islamic content       sense they need direction,
                                                                           Malay speaking       verticals.                          guidance and this is where we
                                                                          community,                                                come in.
                                                                         Karangkraf is a        What’s your mandate                      Although Malays are
                                                                        solid partner as        as GM for Media Sales               sensitive about price, they have
                                                                       together we will         Development?                        become brand conscious as
                                                                      leverage on each               I am helping build business-   well and they demand better
                                                                     other’s strengths          driven advertising solutions across quality products and services.
                                                                    to introduce new            all Nu Ideaktiv IP’s to synergize   This including high-end products.
                                                                   and innovative digital       with Astro’s media assets and       They purchase products that
                                                                  content that appeals to       accelerate the growth of Malay      appeal to emotion or community.
                                                                the mass Malay market,”         Adex. It is about razor-sharp
                                                               says Norfuziana Ahamed           targeting of specific segments      Is there a message you want
                                                              aka Fuzi, General Manager         within the Malay universe.          to send to marketers?
                                                            for Media Sales Development         We offer not just a volume               Thank you for this question.
                                                          at Nu Ideaktiv.                       proposition, but value proposition I want to tell all Malaysian
                                                                                                with our rich resource of content   marketers that the massive
                                                        How did this JV between                 for advertisers. The JV aims        online audience, which is
                                                        Astro and Karangkarf come               to pursue 360° monetisation         the holy grail for marketers,
                                                        about?                                  strategies for the Karangkraf       is shifting to the expanding
                                                              Karangkraf has been               Digital’s content IPs across        addressable Malay market.
                                                         working with Astro for sometime        multiple platforms, leveraging           This trajectory is expected
                                                          now and this JV only formalises       on Astro’s capabilities, growing    to continue and those who
                                                          their relationship with Nu            reach and engagement.               value and monetise this trend
                                                           Ideaktiv. Karangkraf, as the                                             will win.
                                                           largest national publisher of        Are big brand marketers                  We can help you win.
                                                           local content IPs, is a natural      indifferent to the Malay            Do not look at the Malay
                                                            fit for Astro emerged as the        market?                             market as a fault line but as an
                                                            natural fit for Astro, which is          All that is changing.          opportunity.

                                                                TRIVIA: Once upon a time, local brand called Zaitun became so successful
                       Norfuziana Ahamed aka Fuzi
                                                                with the Malay market that global giant Colgate-Palmolive bought 50% of the
                       General Manager
                       Media Sales Development, Astro           company as it was eating into their market share!
ISSUE224END-JULY2018   11
                                                                                                                                                                                       DIALECT
                                                                                                                                                                                     MARKETING

                                                                                                                                                             stories around the region...
                                                                                                                                                                  “When we go out into the field
                                                                                                                                                             and need a translator, there’s a
                                                                                                                                                             barrier there, where nuances can
                                                                                                                                                             get lost,” says Samantha Chow,
                                                                                                                                                             journalist at The Star’s R.AGE.
                                                                                                                                                                  She adds that brushing up
                                                                                                                                                             on regional small talk before an
                                                                                                                                                             interview can really help gain trust
                                                                                                                                                             and better connect with those they
                                                                                                                                                             Interview.
                                                                                                                                                                  R.AGE has also partnered

WHY DIALECT MARKETING
                                                                                                                                                             with Hyperlab to build Ana, Asia’s
                                                                                                                                                             first Sex-Education chatbot. Ana
                                                                                                                                                             is designed to answer questions
                                                                                                                                                             from teens and parents about

IS ABOUT TO EXPLODE
                                                                                                                                                             reproductive health, and avoiding
                                                                                                                                                             sexual predators online ,in English,
                                                                                                                                                             Bahasa Malaysia, Manglish and
                                                                                                                                                             Social BM. You can chat with Ana
                                                                                                                                                             on www.predator.my
                                                                                                                                                                  When asked whether she
EUROPEAN explorers once called                                                                                                                               worries about job security in the
Malay the ‘lingua franca’ of South-                                                                                                                          face of growing technologies
East Asia, rivaling Latin in Europe                                                                                                                          like Ana, Samantha replied “job
or Arabic in the Middle East. From                                                                                                                           disruption is unavoidable, the trick
Madagascar to the southern                                                                                                                                   is to try and work with technology,
Philippines, Malay became and                                                                                                                                rather than for it”.
remains a crucial expression for                                                                                                                                  Gartner predicts that AI for
millions of people, from the highest                                                                                                                         Customer Experience will “disrupt
of royals to the hardest of workers.                                                                                                                         the the jobs of 1 million phone-
     Malay was the language                                                                                                                                  based customer support agents
of Southeast Asian civilisation.                                                                                                                             (Gartner: Future of Experience).
It was the language of record for                                                                                                                                 Meanwhile, the IDC calculates
the epic achievements of Sang                                                                                                                                that AI associated with Customer
Nila Utama, Hang Tuah and Tun                                                                                                                                Experience “will boost global
Perak. These heroes of Melaka,                                                                                                                               business revenue from the
Temasek and Nusantara as a                                                                                                                                   beginning of 2017 to the end of
whole remain compelling symbols                                                                                                                              2021 by $1.1 trillion.”
of culture in the region, with                                                                                                                                    This boost will result in more
comparisons between modern day                                                                                                                               than 2 million new jobs by 2021,
candidates and historical figures                                                                                                                            a net-positive gain in job creation
exists even today in Malaysia’s                                                                                                                              as a result of automating customer
general elections.                                                                                                                                           support (IDC, A Trillion-dollar
     Fortunately for lovers of the                                                                                                                           Boost: The Economic Impact
language, Malay remains the            that has built much its reputation                                                                                    of AI on Customer Relationship
language of tens of millions, a        on using slang and local language                                                                                     Management).
versatile language that enables        to better connect with Malaysians.                                                                                         It’s no secret that dialect
everyone from skilled poets of         To launch a new store in Kerteh,                                                                                      marketing has been sorely
the past, like Usman Awang, to         Terengganu they created a                                                                                             underutilised in Malaysia
eloquent hip-hop artists of the        billboard with a local twist to lure                                                                                  throughout the years.
present, such as Altimet, Joe          ayam-loving Terengganunians into                                                                                           And now, more than ever,
Flizzow & Aman RA, to express          the store.                                                                                                            consumers are choosing where to
themselves.                                 Shortly after, McDonald’s fired    respond quickly at scale.              better experience, while Accenture     spend their hard earned money
     However, in the process of        back with their own billboard in             Hyperlab is a Conversational      reports that poor customer service     with companies who can deliver
Malaysia’s rapid urbanisation,         Kemaman district - shots fired in       Artificial Intelligence company        costs businesses more than $1.6        great experiences.
touted as the fasted in the region     what is hopefully an escalating         in Malaysia helping visionary          trillion per year.                          Dialect marketing has been
between 2000 - 2010, the visibility    ‘war’ of dialect. To promote            enterprises like Maxis and Hong              The core challenge for           a proven strategy in the past,
of Malay’s incredible diversity        tourism in Terengganu, AirAsia          Leong Bank, automate sales and         companies looking to optimise and      but one that has not been easy
has been somewhat forgotten to         used ‘TerrenganuMolekDoh’, while        support in many of Southeast           scale their customer experience        to scale. However, pairing this
policy makers, businesses and          Samsung celebrated Malaysia’s           Asia’s local dialects, including       is doing so without increasing         strategy with innovative Natural
marketers.                             dialects through a Malaysian flag       the rarer known online dialect of      costs. That’s where the potential      Language Understanding
     Peninsular Malaysian state        designed out of state football          “Social Malay”.                        of artificial intelligence enabling    technologies enables companies
has its own rich tapestry of unique    chants. Even Malaysia’s Anti-Drug            According to Hyperlab, Social     businesses to scale CX comes in.       to truly unlock the value of dialect
local words and pronunciations:        Agency has created posters in           Bahasa Malaysia is a unique                  On top of understanding          marketing.
from the influence of Minangkabau      state dialects.                         online dialect formed from socially    “Social BM”, Hyperlab is also
culture in Negeri Sembilan to the           While it’s great to see these      accepted colloquialisms originating    tackling the local dialect challenge
Thai influence on Baso Kelate,         examples, one thing that’s quite        from the SMS era. That’s where we      using neural networks, which can
Kelantan’s language. Even polyglot     apparent is that they are all           get common short forms like ‘xde’      distinguish and understand unique
Google confuses Kelantanese with       “above-the-line” advertising.           for ‘tak ada’; ‘mcm’ for ‘macam        regional dialects, like Kelantanese,
other languages, like Italian and           Why in a time of hyper-            mana’; and ‘sy’ for ‘saya’.            better than Google.
Javanese.                              personalisation marketing and                Dialex is a language cleansing          Their goal is to enable brands
     Common wisdom and                 real-time messaging aren’t these        tool by Hyperlab for English and       to easily scale highly personalised
experience teaches that speaking       dialects more prominent on digital      Social Bahasa Malaysia.                conversations with their customers
like a local can connect you to the    media? Are digital marketers                 Customer experience (CX) has      around the region.
heart of a community. Which is         missing a big opportunity?              also become a primary focus for              Not only relegated to
why brands who speak in these               “There are a few challenges        brands, as companies like Amazon       marketers, this is an essential
unique dialects can communicate        brands face when it comes to            have proven that a focus on            strategy for journalists as well,
with their Malaysian audiences in      understanding and responding to         providing great CX can show great      who use it to convey their genuine     Written by Chris Greenough,
a compelling way, differentiating      local dialects in Malaysia. The first   returns. However, there are is still   interest in their subject’s story.     CMO and Co-founder of
themselves from homogenised            is for their agents or agencies to      a lot of opportunity for businesses    Malaysia’s own award winning           Hyperlab (picture), and Oliver
competitors.                           understand the dialect, and the         to improve. Gartner reports that       journalists from R.AGE, comment        Woods, Digital Director and
     Nando’s is a restaurant chain     second is that they are able to         86% of customers would pay for a       on their experience investigating      Co-founder of RED2 Digital.
WHAT ARE YOU
12   ISSUE224END-JULY2018

  TOP 20
  BEST RAYA
  TVCS 2018

                                     RAYA 2018 COM
Hari Raya commercials have
always had a special place
in our hearts. The short films
are touching as they carry
important messages of love,
gratitude, kindness, respect and
understanding. They also show
us how to appreciate life as well
as our family and loved ones.
Of course, not to forget a little
chuckle for the funny bone.

This year, we poured our blood,
sweat and rendang in finding
Malaysia’s Top 20 favourite Hari
Raya commercials, based on an        successfully brought the ad
online survey which drew 459         to life in a more fresh and fun         1   2
respondents from our readers...      concept. #RayaPalingTouching
                                     film shows the positive behaviour
       Petronas                      of Matluthfi in his dramatic quest
 1     Misi Riuh Raya!               to fulfill his mother’s desire to get
The film tells the story of five     the ‘Almond Tino’ cookies.
siblings which were assigned
different missions to ensure               Astro Ria
that Hari Raya is complete with       5    Gaya Raya Paling Ori
the whole family. It also tells of   The film tells the story of Nik
patience, generosity, forgiveness    Wan who aspires to be ‘ori’ in
and family unity in line with the    whatever he does. If someone
spirit of Aidilfitri.                has a similar style to him,
                                     he finds it unacceptable and
       TNB                           changes his style. But for Raya,
 2     Rumah Epik Fantastik          what style can he go for that
The film follows the protagonist,    would make him stand out
Arif, as he dreadfully anticipates   from the rest? He puts a spin to
the impending descent of             the usual Baju Melayu, only to
relatives during Raya, or in his     discover that the entire kampung
words aka “A week without            has copied his look!
privacy”. Despite all the
preparation, fuss and discomfort          Telekung Siti Khadijah
that comes with big families          6   Filem Pendek Raya 2018             4   5
congregating during the festive      The character Mak comes to her
season, he realises the value        son’s home to celebrate Raya.
of family, and that things work      Her son married a Chinese girl
out magically in the end to bring    named Ruby. It is portrayed to
everyone together.                   the audience that Ruby dislikes
                                     her mother-in-law’s presence.
      Toyota Malaysia
 3    Jalan Cerita Raya 2018         However the actual truth was
The commercial begins with           Ruby often scolded her brother
the main protagonist Afiq            Roger in Mandarin because he
reminiscing about how his father     did not help housework and
would always insist on going         ate in front of his mother-in-
for a drive. At one point Afiq       law who was fasting because it
becomes irritated with his father    was considered impolite. Ruby
and exclaims that he’s bored         cleared up the misunderstanding
with just driving around the         by gifting her mother-in-law with a
neighbourhood and never going        new telekung from Siti Khadijah.
anywhere.
                                            RHB Bank
Years later, when Afiq is married     7     Berkat Disulam,
with a child. One day, after he             Bantuan Diberi
reaches home late from work, his     The film tells a story of the
own daughter asks him to take        protagonist who is a single             7   8
her on a ‘jalan-jalan’ to which he   mother trying to support her
says he’s tired. His wife, Sarah,    daughter. To make a living, she
then explains that their daughter    sells telekungs, traditional prayer
doesn’t really want to just go for   wear, at various markets but the
a ride but instead want to spend     quality of her work is questioned
time with him. This triggers his     by customers as she has yet to
memory of his dad and make           master the difficult craft. One
him realise that the time he         day her luck changes when Pn
spent with his father is the most    Padzillah the founder of Siti
precious thing.                      Khadijah, one of Malaysia’s
                                     largest telekung companies,
     Touch N Go                      offers her a job. She is given a
 4   #RayaPalingTouching             stable means to provide for her
Malaysia’s famous Youtuber,          family while improving her sewing
Matluthfi collaborated with          craft.
Touch ‘n Go for this Raya’s              The story climaxes when the
advertisement. Unlike other more     protagonist finally has a chance
sentimental and misleading           to say thank you to Pn Padzillah
commercials, Matluthfi               at a mosque on Aidilfitri morning,
UR FAVOURITE
                    ISSUE224END-JULY2018   13
                                          TOP 20
                                       BEST RAYA
                                       TVCS 2018

MMERCIALS?
               with Pn Padzillah admiring her
      3        workmanship. The heroine then
               passes on the skills she has
               learnt to her daughter in the
               spirit of sharing, supporting, and
               progressing together.

                     U Mobile
                8    #RayaBestSama
               U Mobile collaborated with
               Malaysian local rapper, Aman RA
               for a catchy pick-up Raya song
               while seamlessly weaving in U
               Mobile packages.

                     Telekom Malaysia
                9    #MakLongBawang
               In the film, the nosy relatives are
               portrayed as Mak Cik Bawang,
               an urban Malay term used to
               describe ‘gossiping aunties’,
               prying into personal lives of
               others. As the story continues,
               the young characters are getting
      6        uneasy and agitated with
               images of their feelings being
               exaggerated on screen. It reflects
               how millennials react towards the
               unwelcomed questions and how
               ignorant Mak Cik Bawangs can
               be while asking their questions.

                      Celcom
               10     Kasih 5 Sekawan
               Celcom brought back its famous
               five for its latest Raya spot titled
               “Kasih 5 Sekawan”. The video
               focused on Hasnah who got into
               trouble at school. She eventually
               runs away from home to her
               grandparents’ place, as she felt
               that her stepmother does not
               love her. The video ends with
               the message “Love keeps us
               together, understanding brings
               us closer”.

      9        11
                     CIMB
                     Tanam Cempedak
                     Tumbuh Nangka
               CIMB’s Aidilfitri tale is about
               three close multiracial
               neighbours, Auntie Amu, Auntie
               Norli and Auntie Janet who all
               live around a cempedak tree.
               One day, the three neighbours
               discover the cempedak tree is
               bearing fruit and each of them
               has plans for it. This eventually
               leads to an argument since
               there was only one fruit. Only to
               discover it goes missing!

                    Mudah.my
               12   Goodbye Good Buy
               Mudah’s #GoodbyeGoodBuy
               video encourages young
14   ISSUE223END-JULY2018
                                     10   11

  TOP 20
  BEST RAYA
  TVCS 2018

Malaysians to bid goodbye to
items that they have outgrown,
which can turn out to be
someone’s good buy. This include
items such as computers, mobile
phones, shoes, clothes and
even old toys. Mudah.my also
composed a Raya song called
“Aku Balik Kampung” featuring
Manbai, Amir Jahari, Kayda Aziz
& NSSN, which garnered more
than 217,000 views on YouTube.

      KFC Malaysia
13    Dendam Adam
Following the debut of ‘Joget        13   14
Abah’ in 2017, ‘Dendam Adam’
KFC’s newest short film, marks
the brand’s second Raya web film
todate. KFC keeps the tradition
running by focusing on real
everyday family moments. And
family squabbles, are of course,
no exception. The spot centres
around the idea of forgiveness
during Raya and features two
brothers who go on a journey to
repair their relationship during
the festive season. The video
also explores their relationship
growing up and what it is now in
current times.

      Prudential BSN
14    #TeamRayaMerah
Enter Ridwan, the all-do-gooder,
constantly helping with things
around the house. One day,
grandmother Nek Yah hurts            16   17
her back and is rushed to the
hospital. When Ridwan enquires
if she is alright, Nek Yah’s son
gets upset and it is revealed
Ridwan is not part of the family.
Turns out, Ridwan is actually an
insurance agent. The son then
realises that Ridwan has been
helping them all this time and
embraces him as part of the
family.

      Malaysia Airlines
15    Ops Lip Lap Raya
Malaysia Airlines’ Raya video
revolves around the theme of
Malaysian Hospitality. It tells
a story about a little boy who
plans to welcome a new family
member from a different race,
who is celebrating Hari Raya
with them for the first time. With
the help of his neighbourhood        19   20
friends, he surprises the family
with an extravagant display of
lights, which quickly takes an
unexpected turn. He then learns
that the smallest gestures make
the most memorable moments.

      Hong Leong Bank
16    Malaysia
      ‘Abah Tak Bagi’
A three-minute video by Hong
Leong Bank on YouTube titled
‘Abah Tak Bagi’ tells the story
of how a young girl is taught the
value of saving by her ‘cheap
and stingy’ father. Much to
her disdain, the young child’s
requests for expensive items are
met with cheaper, albeit quirky,
12                                                   ISSUE223END-JULY2018   15
                                                                          TOP 20
                                                                       BEST RAYA
                                                                       TVCS 2018

     ... the short films are
     always touching, they carry
     important messages of love,
     gratitude, kindness, respect
     and understanding.
     Most of all, they show us
15
     how to appreciate life,
     as well as our family and
     loved ones. Of course, not to
     forget a little chuckle for the
     funny bone...

        options by her well-meaning and         highlights two exceptional
        resourceful father.                     individuals – Dr Mangku Sitepoe
                                                from Indonesia and Zurianty
              Traveloka Malaysia                Sudin from Malaysia who have
        17    Kuih Habuk Mak                    dedicated their lives by helping
        The short film tells the life of Lan,   communities in need especially
        a young teacher living in the city      during trying times. Maybank
18      who leaves home to pursue his           brought their humanitarian
        dream to educate students in            journeys to life with two videos
        rural areas. Before Lan leaves,         released on Maybank’s social
        his mother supplies Lan his             media sites.
        favourite Raya cookies, which                The two individuals
        he lovingly keeps an eye on.            provide inspiring stories which
        However, the precious jar falls to      espouse values which are
        the ground and all that remained        similar to Maybank’s mission of
        are just cookie crumbs until a          humanising financial services.
        video call from Mak and Dad             Their work has positively
        changes everything.                     impacted the community they
                                                operated in as they were the first
              Maxis                             in line to lend a helping hand; be
        18    Bola Raya                         it to offer free medical treatment
        Maxis partnered up with Astro           or providing shelter during the
        GO and RTM to offer Malaysians          floods.
        access to the Live action of the
        FIFA World Cup in Russia. Both                Watsons Malaysia
        Maxis and Hotlink customers
                                                20    #MisiIKhlasAidilfitri
        purchased Astro World Cup               Watsons kicked off its 2018
        match passes at a discounted            Ramadan and Aidilfitri campaign
        rate, and data used to stream the       by calling upon Malaysians to
        game was complimentary.As an            propagate a do-good culture by
20      added bonus, Maxis introduced           sharing simple acts of kindness.
        a Bola Raya app packed with             In collaboration with Naga DDB
        football-themed AR features.            Tribal, the #MisiIkhlasAidilfitri
                                                campaign spread positivity
              Bank Rakyat                       and shone a light on the kind
        19    Kenangan Bersama                  and sincere acts performed
              Ayah: Rotan                       by Malaysians every day.
        This ad tells the tale of Afiq who      The campaign is based on
        comes home for his father’s             sincerity as the key spirit for
        funeral and starts reminiscing          the holy month. Sparked by
        the times with his father who           Watsons Malaysia’s tagline
        would often cane him with the           “Look Good Feel Great”, the
        rotan. As a child Afiq felt bitter      #MisiIkhlasAidilfitri campaign
        and hurt by this father’s actions.      communicated to Malaysians
        But then he realises it was all for     that feeling great comes from
        his own good.                           within, and that those who feel
                                                great are those who do good
              Maybank Malaysia                  to others with pure and honest
        20    MYStories Raya 2018               intentions.
        This year, MYStories Raya 2018
16   ISSUE224END-JULY2018

 MARKETING
 GAMES 2018

BALLS were flying all over the court. Cheers
and shrieks ensued every few minutes.
Monster Energy drinks were gulped down
in seconds. In another corner, fingers were
tapping furiously on E-game consoles.
     Those were just a few of the exciting
things going on at MARKETING Games
on July 7. Kicking things off at Paradigm
Mall, agencies, media and marketers alike
gathered in anticipation. After a short        Winners at MARKETING
briefing from the emcee, the inaugural         Games 2018
MARKETING Games was off and running.
     There were only going to be two
champions for the Human Foosball
competition and the E-games challlenge.
Which team would sit on the MARKETING
Games “Iron Throne”?
     During the first half of the day, the
Human Foosball quickly became the
highlight of the Games. At first, players were
a little unsure but within minutes you’d think
they were professionals competing for the
World Cup itself. You’d also have to keep an
eye on the ball from flying straight first for
your head!
     The emcee kept cracking jokes
throughout the Games keeping the
atmosphere light and easy. Quake MY
kept the atmosphere buzzing by showing
a Live feed of what was happening at
the MARKETING Games. This also gave
supporters the chance to tweet in their
encouragement and which team they
supported Live on Quake MY’s Facebook.
     For supporters who wanted a piece of
World Cup action, media solutions company        Anwar Amin from RHB
Moving Walls, gave them the opportunity          Bank receiving his prize
                                                 for FIFA18 singles
to take their very own penalty kick without
using an actual football. The penalty kick
Augmented Reality game proved to be a big
hit throughout the day.
     Enter second half, none of the teams
showed even the slightest signs of giving up
or exhaustion. The E-Games players kept
their eyes on the screen, not for a second
were they distracted. The chance to be the
champion of MARKETING Games was simply
too good to resist!
     The finale of the MARKETING Games
Human Foosball match was between
New World Hotel, who had perfected their
dribbling skills, against Carat & Consider
iProspect whose eyes saw nothing but
victory. It was truly a human foosball game
to remember. Everyone was eager to bring
home the prize. Finally, New World Hotel
dribbled their way to victory. Moving Walls
took home the third prize while Dentsu LHS
clinched fourth placing.
     The FIFA MARKETING E-Games
champion was none other than the talented
Anwar Amin from RHB. While Haikal Amir
Hamzah from Consider iProspect took home
the second prize and Mohd Daniel Firdaus            New World Hotel PJ wins
                                                    First Prize for Human Foosball
won third. Next, was the MARKETING Games
World Cup Live Screening Party..on July 14...
ISSUE224END-JULY2018   17
                                                                                                                                                                 MARKETING

                                              WORLD CUP
                                                                                                                                                                 GAMES 2018

                                              FEVER BECOMES
                                              MARKETING FEVER!
                                                                         The gorgeous women at
                                                                         MARKETING Magazine

                                                                                                                                    Adam Lobo emceed the night

                                                          The beautiful Beer Pong girls
                                                                                                          PMJ entertaining
                                                                                                          the crowd with their
                                                                                                          beatboxing

                                                                                                             Team Astro 2018
                                  New World staff soaking
                                  in the prize-giving party

                                                                                                                                    A week later, the MARKETING
                                                                                                                                    Games World Cup Live Screening
                                                                                                                                    & Prize Giving Party was held at
                                                                                                                                    Ballers@The Roof on July 14.

                                                                                                                                    Over two hundred people
                                                                                                                                    attended the celebration and
                                                                                                                                    it was a blast. The crowd was
                                                                                                                                    entertained by the rocking
                                                                                                                                    performances of Dani & The
                                                                                                                                    Serani Trio and professional
                                                                                                                                    beatboxer Emin from
                                                                                                                                    Phenomenal Mastermind Japan.

                                                                                                                                    A night loaded with fun, awesome
                                                                                                                                    live bands, great food, good
                                                                                                                                    looking men and gorgeous
                                                                                                                                    women, networking in a really
                                                                                                                                    swanky lounge. Most importantly,
                                                                                                                                    the champions of MARKETING
                                                                                                                                    Games triumphantly received
                                                                                                                                    their prizes. It brought the night
                                                                                                     Always a good night with the   alive, followed by the World Cup
                                                                                                 gentleman from Pat & Associates
                                                                                                                                    Live Screening. ...
Teams battle it out for the big
Human Foosball cash prizes
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