APRIL - JUNE 2021 - City of Onkaparinga
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FROM THE CEO SCOTT ASHBY CHIEF EXECUTIVE OFFICER I am pleased to present this issue of The Quarter, the City of Onkaparinga’s key performance report for communities. The Quarter summarises our performance and activities over the past three months and reports on our progress towards achieving our communities’ goals as outlined in the Community Plan 2030. It provides an extensive and thorough review of our projects, services and programs. It also details significant events and other related matters that have occurred during the period. The Quarter, together with our community satisfaction survey, annual report and annual business plan, all provide detailed and easily accessible information on the operations, direction and performance of council. I trust that you will find its content valuable and informative. THE QUARTER APR-JUN 2021 CEO MESSAGE 1
COVID-19 UPDATE The impacts of COVID-19 are being felt by everyone in our community. As an organisation we have responded to COVID-19 restrictions through the organisation’s Crisis Management Team (CMT). The focus of CMT has been to ensure continuity of critical services and functions across council, whilst ensuring a safe environment for staff and the community. As restrictions have eased, the organisation has responded in returning services to community in accordance with government guidelines and restrictions. During the initial stages of COVID-19, many of our services to community were impacted. Critical services continued to be offered during this time with no interruption to service delivery. Government restrictions closed a number of Council services and sites making them unavailable to the community. A large number of services forced to close during this period such as libraries, youth centres, positive-ageing centres; adapted their delivery models to ensure some level of service and contact was still provided to community. This was especially important for services regularly working with isolated and vulnerable communities. In this issue of The Quarter, statistics may vary for services that were impacted by closures, restricted services or in some cases an increase in demand. For more information on our response to COVID-19, please visit our dedicated COVID-19 Community Update website page by clicking on the below image: This page includes information such as: • customer service office information (all reopened) • continued restrictions on services • community relief measures • playgrounds and open space • how to report people breaking or ignoring restrictions • external links for more information. THE QUARTER APR-JUN 2021 COVID-19 2
CORPORATE CHRIS WHITE, DIRECTOR CORPORATE Anthony Spartalis, Chief Financial Officer Managers: Jade Bird, Manager Financial Services Desma Morris, Manager Governance Jordan Littlefair, Manager People and Culture Heath Colebatch, Manager Organisational Effectiveness Brian Strawbridge, Manager Information Communication and Technology THE CORPORATE DIVISION SUPPORTS THE BUSINESS IN FINANCIAL SERVICES DELIVERING INTERNAL Financial Planning and Analysis SERVICES THAT FACILITATE THE GREAT WORK OF OUR Financial Accounting CUSTOMER-FACING TEAMS. WE PROVIDE SUPPORT FOR Revenue THE BUSINESS VIA FINANCE Procurement Services AND BUDGETING SERVICES, PROCUREMENT AND PURCHASING, COMPLIANCE, GOVERNANCE INFORMATION MANAGEMENT, POLICY AND AUDIT SUPPORT, Civic and Elected Member Liaison INFORMATION TECHNOLOGY Corporate Governance SUPPORT, AND FUNCTIONAL/ SERVICE REVIEW SUPPORT. WE Corporate Information Management ALSO SUPPORT OUR FANTASTIC STAFF, ELECTED MEMBERS AND COMMITTEES VIA THE PEOPLE AND CULTURE PROVISION OF TRAINING AND DEVELOPMENT SERVICES, Human Resources PAYROLL, RECRUITMENT, ELECTED MEMBER LIAISON, Learning and Development AGENDA AND MINUTE CREATION, AND INDUSTRIAL Organisational Development SERVICES. Work Health and Safety Payroll ORGANISATIONAL EFFECTIVENESS Business Performance Improvement INFORMATION COMMUNICATION TECHNOLOGY Business Systems Technology Support ICT Reform THE QUARTER APR-JUN 2021 CORPORATE 3
CORPORATE WORKFORCE - FULL TIME EQUIVALENT The following table and chart reflect the number of full time equivalent employees including externally funded positions. This figure is inclusive of staff on leave, however does not include agency staff, trainees or apprentices. WORKFORCE - FULL TIME EQUIVALENT 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun FTE 701.54 694.11 704.21 713.74 730.99 WORKFORCE - EMPLOYEE TURNOVER The following table and chart reflect the employee turnover results by quarter with a further breakdown by employee initiated and organisational initiated categories. This figure is not inclusive of agency staff or trainees and apprentices. EMPLOYEE - STAFF TURNOVER 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Employee turnover 1.17% 2.89% 1.86% 2.73% 2.76% THE QUARTER APR-JUN 2021 RECRUITMENT 4
CORPORATE WORK HEALTH AND SAFETY We aim to provide and promote a healthy and safe work environment that minimises the risk of injury or illness arising from work activities. This data is provided from the Local Government Association Workers Compensation Scheme (the Scheme). This data is used by the Scheme to calculate the percentage of our salaries and wages payable as workers compensation insurance premium. The statistics are updated on a monthly basis but the currency/accuracy of data is dependent upon the status of a claim and the injured employee’s return to work. If an employee is away from work for an extended period of time, their claim information is not provided until they have returned to work. If a claim is pending, it may be many months before wages are claimed from the Scheme. This reporting approach is uniform across local government areas in South Australia and in no way has any adverse effect on our health and safety or injury management responsibilities or outcomes. LOST TIME INJURIES The following table and chart reflect the number of lost time injuries incurred (one complete shift or more of lost time). LOST TIME INJURIES 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Lost time injuries 4 7 3 6 7 INJURY MANAGEMENT – NEW WORKERS COMPENSATION CLAIMS The following table and chart reflect the number of new workers compensation claims. INJURY MANAGEMENT – NEW WORKERS COMPENSATION CLAIMS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Workers compensation claims 5 7 4 7 5 THE QUARTER APR-JUN 2021 WORK HEALTH & SAFETY 5
CORPORATE VOLUNTEER INVOLVEMENT - NUMBER OF COUNCIL VOLUNTEERS The table and graph represents the number of volunteers who support the delivery of council services and programs to our community. VOLUNTEER INVOLVEMENT - NUMBER OF COUNCIL VOLUNTEERS 2020 2020 2020 2021 2021 * Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun City of Onkaparinga volunteers (number) 526 483 476 528 570 TOTALS 526 483 476 528 570 VOLUNTEER INVOLVEMENT - HOURS CONTRIBUTED The table and graph represents the number of hours contributed by our volunteers to support the delivery of council services and programs to our community. VOLUNTEER INVOLVEMENT - HOURS CONTRIBUTED 2020 2020 2020 2021 2021 * Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun City of Onkaparinga volunteers (hours) 7407 21,087 19,690 22,931 24,175 TOTALS 7407 21,087 19,690 22,931 24,175 * Please note, figures for the Apr-Jun 2020 period may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER APR-JUN 2021 VOLUNTEERS 6
CORPORATE GOVERNANCE - ELECTED MEMBER REQUESTS GOVERNANCE - ELECTED MEMBER REQUESTS The following chart and table reflects the number of requests received per 2020 2020 2020 2021 2021 quarter from elected members via our Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun elected member request process. Completed 224 287 380 398 415 In Progress 1 8 8 5 5 TOTALS 225 295 388 403 420 THE QUARTER APR-JUN 2021 ELECTED MEMBER REQUESTS 7
CORPORATE PROJECT REPORTING Est Completion Percent On SERVICE - CIVIC - COUNCIL, COMMITTEES AND EM On Time Date Complete Budget WORKSHOP MANAGEMENT 30/11/2022 100% Y Y To facilitate and manage the logistics of Council and Committee meetings Status Update The Civic Governance section supported Council, its Committees and Elected Member sessions during the April to June 2021 quarter through the production of agendas and minutes for three Council, two Special Council and 15 Committee meetings. Meetings of the Strategic Directions Committee, Audit Risk Value and Efficiency Committee, CEO Performance Management Committee and Council Assessment Panel were held. Seven Elected Member sessions were held with topics including the Budget, Advocacy Plan for upcoming state and federal elections, rates modelling, Social Media Policy and Aldinga Equestrian relocation. Est Completion Percent On On Time SERVICE - FACILITATION OF CIVIC EVENTS AND AWARDS Date Complete Budget 30/11/2022 100% Y Y Plan, schedule and host civic and corporate events and forums on behalf of the Mayor and the City including development of protocols, official and civic guest lists. Status Update A citizenship ceremony was held on Monday, 3 May at 7pm at the Hopgood Theatre. Mayor Erin Thompson presided over the ceremony with 78 conferees from 22 different countries receiving Australian Citizenship. Senator Andrew McLachlan, Liberal Senator for South Australia and Katrine Hildyard MP, Member for Reynell attended and spoke at the ceremony. A citizenship ceremony was held on Monday, 17 May at 7pm at the Hopgood Theatre. Deputy Mayor Simon McMahon presided over the ceremony with 81 conferees from 26 different countries receiving Australian Citizenship. Nat Cook MP, Member for Hurtle Vale attended and spoke at the ceremony. A citizenship ceremony was held on Monday, 28 June at 7pm at the Hopgood Theatre. Mayor Erin Thompson presided over the ceremony with 81 conferees from 23 different countries receiving Australian Citizenship. Senator Andrew McLachlan, Amanda Rishworth MP, Federal Member for Kingston, Chris Picton MP Member for Kaurna attended and spoke at the ceremony. THE QUARTER APR-JUN 2021 CORPORATE - PROJECT REPORTING 8
PLANNING & REGULATORY SERVICES RENEE MITCHELL, DIRECTOR PLANNING AND REGULATORY SERVICES Managers: Ben Victory, Manager Planning Ian Hawkins, Manager Community Safety and Property Matthew Lawrence, Manager Development Services PLANNING, PROPERTY, RANGERS AND COMPLIANCE DEVELOPMENT SERVICES SERVICES ARE KEY TO OUR Building and Development Compliance COMMUNITIES. EXTERNALLY FOCUSSED, THE PLANNING AND Development Support REGULATORY SERVICES DIVISION WILL ACTIVELY DRIVE THE ORGANISATION’S COMMUNITY SAFETY AND PROPERTY DEVELOPMENT POLICY AND OVERSEE PLANNING AND Community Health DEVELOPMENT APPLICATIONS, ASSESSMENTS AND Community Rangers COMPLIANCE. THE DIVISION WILL LEAD COMMUNITY HEALTH Community Safety Business Support AND COMMUNITY SAFETY SERVICES, INCLUDING OUR Property Management APPROACH TO MANAGEMENT OF CATS AND DOGS, WORKING CLOSELY WITH OUR ELECTED PLANNING MEMBERS AND RESIDENTS TO DELIVER SAFER, MORE VIBRANT Development Policy COMMUNITIES. Planning THE QUARTER APR-JUN 2021 PLANNING & REGULATORY SERVICES 9
PLANNING & REGULATORY SERVICES PLANNING - DEVELOPMENT APPLICATIONS LODGED All development, as defined by the Development Act 1993, requires the lodgement of a development application to seek development approval. The Planning, Development and * Infrastructure Act 2016 and associated Planning and Design Code commenced on 19 March 2021, replacing the Development Act 1993. Changes to the the PLANNING - DEVELOPMENT APPLICATIONS LODGED assessment pathways and categorisations of developments will 2020 2020 2020 2021 2021 delay quarterly comparisons other * than total applications lodged. Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Development applications lodged 953 1163 1314 1340 1075 THE QUARTER APR-JUN 2021 DEVELOPMENT APPLICATIONS LODGED 10
PLANNING & REGULATORY SERVICES COMPLIANCE - CUSTOMER REQUESTS The following table and chart reflect the number of development compliance related investigations undertaken as a result of customer enquiries for the quarter. In many instances the investigation of enquiries and complaints may require a number of inspections, letters, possibly enforcement notices issued and court appearances made by staff; however, this is not reflected in the provided figures. COMPLIANCE - CUSTOMER REQUESTS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Advertising/ signage 20 9 10 2 11 Breach of approval 49 26 50 31 26 Change of use 2 2 1 2 Control of dust 9 5 10 24 16 Development general/misc 42 66 72 37 22 Election signage 1 Fencing/ retaining 11 4 6 3 5 Home activities 8 10 10 6 6 Other 50 44 55 59 53 Proactive/ internal 11 13 17 33 4 Significant tree removal 2 7 5 2 6 Stormwater flooding 37 22 17 6 10 Unauthorised development 41 44 31 42 27 Unsightly premises 19 17 27 27 14 TOTALS 301 270 311 274 200 THE QUARTER APR-JUN 2021 COMPLIANCE REQUESTS 12
PLANNING & REGULATORY SERVICES BUILDING AND COMPLIANCE - INSPECTIONS The Building team has carried out inspections of building work, new pool inspections and building compliance inspections over the quarter. Inspections by the Building team are reflected within the following table and bar chart. In many instances the inspection of building work or a swimming pool will reveal non-compliance with the building rules and as a result require further BUILDING AND COMPLIANCE - INSPECTIONS inspections and follow up with builders and/or owners, and in some cases the issuing of enforcement notices. 2020 * 2020 2020 2021* 2021 However, this activity is not reflected in Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun these figures. Building inspections 272 194 185 224 169 Compliance inspections 1 4 3 Swimming pool inspections 49 22 42 52 33 TOTALS 322 220 230 276 202 * Please note, figures for the Apr-Jun 2020 period may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER APR-JUN 2021 BUILDING & COMPLIANCE INSPECTIONS 13
PLANNING & REGULATORY SERVICES COMMUNITY HEALTH - CUSTOMER REQUESTS Environmental health officers respond to customer requests with regard to communicable disease (for example poor food handling practices and dirty premises, alleged risks to health, failed wastewater systems, unhygienic skin penetration operations and public pools). COMMUNITY HEALTH - CUSTOMER REQUESTS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Food 17 29 30 25 23 Public health 156 130 108 146 126 TOTALS 173 159 138 171 149 COMMUNITY HEALTH - INSPECTIONS Environmental health officers undertake proactive inspections of activities and businesses at risk of spreading communicable disease, activities include: - food businesses serving vulnerable populations are audited in accordance with their audit frequency - high risk food businesses are inspected against national food safety standards - public swimming pools and spa pools are tested to ensure public health and safety - skin penetration businesses are inspected to ensure adequate sanitation ENVIRONMENTAL HEALTH - INSPECTIONS and hygiene - high risk manufactured water systems 2020 2020 2020 2021 2021 (cooling towers and warm water Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun systems) are audited. Food audits 11 13 9 7 13 Food inspections 303 281 181 245 314 HRMWS audits 7 2 1 17 9 Public swimming pools 10 17 23 22 9 Skin penetration 7 2 2 TOTALS 331 313 221 293 347 THE QUARTER APR-JUN 2021 ENVIRONMENTAL HEALTH REQUESTS & INSPECTIONS 14
PLANNING & REGULATORY SERVICES IMMUNISATION - VACCINES DELIVERED (CITY OF ONKAPARINGA) Registered nurses provide regular public immunisation clinics, deliver the school based immunisation program and offer workplace vaccines in line with the National Immunisation Program, Immunisation Schedule. IMMUNISATION - VACCINES DELIVERED (CITY OF ONKAPARINGA) 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Childhood clinics 2865 775 533 578 1544 School 3232 1470 1417 570 4436 Workplace 1237 0 0 1249 1067 TOTALS 7334 2245 1950 2397 7047 IMMUNISATION - RATES We share a responsibility with other levels of government and healthcare providers to improve immunisation coverage. Immunisation services are primarily provided by council and general practitioners with a small percentage of vaccines delivered by Aboriginal health services, community health centres and hospitals. Vaccines are delivered in accordance with the National Immunisation Program, Immunisation Schedule. *Fully immunised at 60-
PLANNING & REGULATORY SERVICES COMMUNITY HEALTH - WASTEWATER APPLICATIONS Environmental health officers assess wastewater applications (septic tank systems) and inspect the installation of systems to ensure public health and safety. COMMUNITY HEALTH - WASTEWATER APPLICATIONS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Wastewater applications 50 58 80 68 57 THE QUARTER APR-JUN 2021 WASTEWATER APPLICATIONS 16
PLANNING & REGULATORY SERVICES COMMUNITY RANGERS - ANIMAL MANAGEMENT Community rangers: - Recognise and promote the majority of responsible pet owners in our community. - Respond to customer requests of dogs wandering, dog attacks and barking dogs. - Promote the identification, microchipping and desexing of dogs and cats. - Provide education on the impact of stray and partially owned cats. COMMUNITY RANGERS - ANIMAL MANAGEMENT 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Cat 1 1 Dog- additional permit 92 48 33 93 59 Dog - attack/ harassment 106 115 126 89 72 Dog - barking 96 111 68 94 87 Dog - other 447 504 370 383 383 Dog - pickup/ wandering 318 369 317 286 328 TOTALS 1059 1148 915 945 929 COMMUNITY RANGERS – BYLAWS Community rangers investigate and respond to reports of non-compliance with council’s by-laws and the Local Government Act 1999. Key activities include abandoned vehicles, overhanging vegetation and foreshore activities. COMMUNITY RANGERS – BYLAWS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Abandoned vehicles 127 131 115 129 123 Bylaws - other 74 77 65 86 76 Footpath obstruction 20 22 22 33 24 TOTALS 221 230 202 248 223 THE QUARTER APR-JUN 2021 ANIMAL MANAGEMENT & BYLAWS 17
PLANNING & REGULATORY SERVICES LOCAL NUISANCE AND LITTER CONTROL The local nuisance provisions of the Local Nuisance and Litter Control Act 2016 commenced on 1 July 2017 introducing offences for nuisances involving noise, animals, smoke, odour, unsightly conditions and depositing of rubbish. Customer requests relating to this Act are detailed in the adjacent table. Request types are managed by a number of teams including Rangers, Development Compliance, Fire Prevention and Environmental Health. LOCAL NUISANCE REQUESTS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Insanitary 19 14 14 31 16 LN-dust - development site - compliance 1 16 LN-odour - spraypaint - health 2 Noise 15 18 12 20 13 Nuisance animals 21 17 26 29 14 Odour 6 13 4 15 9 Rubbish dumped 141 111 108 161 161 Smoke 15 15 2 1 9 Unsightly 5 1 4 1 1 TOTALS 224 189 171 258 239 THE QUARTER APR-JUN 2021 LOCAL NUISANCE 18
PLANNING & REGULATORY SERVICES COMMUNITY RANGERS - FORESHORE Community rangers ensure effective management of foreshore activities, particularly in relation to vehicle access, dog behaviour and Australia Day celebrations. COMMUNITY RANGERS - FORESHORE 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Foreshore - general 6 1 12 11 3 Vehicles on beach 14 13 4 7 5 TOTALS 20 14 16 18 8 COMMUNITY RANGERS – PARKING REQUESTS Community rangers undertake both proactive and re-active enforcement of parking controls. Enforcement is prioritised in the following order - hazardous parking (around schools, on footpaths, in bus and bicycle lanes), followed by permit holder access (disabled parking spaces) and lastly, turnover of trade (time limited parking). Key activities include: education about parking regulations, parking expiations, complaint resolution, general patrols, COMMUNITY RANGERS – PARKING REQUESTS parking management at 57 schools and private parking area management at 2020 2020 2020 2021 2021 Seaford Central Shopping Centre. Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Parking requests 368 388 344 486 347 THE QUARTER APR-JUN 2021 FORESHORE & PARKING 19
PLANNING & REGULATORY SERVICES BURNING IN THE OPEN PERMITS Our fire prevention officers manage requests for permission to burn during the non-fire danger season for the purpose of bushfire hazard reduction. Permits are issued on non-domestic premises in accordance with the Environmental Protection (Air Quality) Policy. BURNING PERMITS (ENVIRONMENT PROTECTION ACT) 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Burning permits 73 64 10 1 80 THE QUARTER APR-JUN 2021 FIRE PREVENTION 20
PLANNING & REGULATORY SERVICES PROJECT REPORTING Est Completion Percent On On Time CITY-WIDE REVIEW OF LOCAL HERITAGE PLACES Date Complete Budget 31/12/2021 50% Y Y At its meeting of 16 June 2020 Council resolved to undertake a city-wide local heritage review with investigation of the Old Reynella former winery site to be undertaken as its first review. The review will include: - Internal desktop assessment of current list and original assessment sheets of 372 local heritage places and 30 contributory items. - Call for nominations for potential new items for local heritage listing. - Assessment of nominated places (including a site visit) for listing against criteria of Development Act 1993 and Planning Development and Infrastructure Act 2016 by the consultant. - Reassessment of places (including a site visit), identified for further investigations during desktop assessment, against criteria of Development Act 1993 and Planning Development and Infrastructure Act 2016 by the consultant. - Consolidated historical overview of the council area. Status Update A report on the outcomes of Stage 1 review was presented to the Strategic Directions Committee (SDC) on 4 May 2021 and the committee resolved to initiate discussion with Heritage South Australia (SA) regarding state heritage listing of the local heritage places and unlisted structures within the former Hardys Winery Site, Old Reynella. The nominations received during the call for nominations, that was open between 30 November 2021 and 18 January 2021, were also presented to SDC on 4 May 2021. The consultants are currently undertaking the Stage 2 review. Est Completion Percent On On Time LOCAL HERITAGE INITIATIVES Date Complete Budget 30/06/2021 80% Y Y The Local Heritage Incentive Scheme comprises the Local Heritage Fund and the Heritage Advisory Service, both of which assist the community in heritage conservation. The Local Heritage Fund distributes grants annually to owners of local heritage places to assist with practical conservation works. Status Update In this quarter, heritage grant applications related to works at 20 Main Road, Willunga, 3 William Street, Morphett Vale and 11 Anderson Avenue, Port Noarlunga were approved. Est Completion Percent On On Time MCLAREN VALE PLANNING POLICY REVIEW Date Complete Budget 30/04/2022 10% Y Y Undertake a review of the development plan policy in McLaren Vale in preparation for transitioning the Onkaparinga Development Plan to a state-wide Planning and Design Code under the Planning, Development and Infrastructure Act 2016. A critical component of the review will be to engage with the McLaren Vale community and key stakeholders to understand their concerns and issues. This project will recommend appropriate zoning ensuring alignment to the Character Preservation (McLaren Vale) Act 2012 and associated Addendum to the 30-Year Plan for Greater Adelaide. Status Update This project commenced in June 2021 with the projects scoping documents and draft engagement plan completed. To date, a desktop review of relevant planning policy in the Planning and Design Code has been undertaken to determine what has changed from the previous Development Plan, any policy gaps and any further refinements required for how it applies to McLaren Vale. The tender process for a consultant commenced at the end of June and it is anticipated that the consultant will start the project in July 2021. Staff are continuing to refine the project schedule and objectives in order to commence initial discussions with the consultant and engagement with other internal departments. THE QUARTER APR-JUN 2021 PLANNING & REGULATORY SERVICES - PROJECT REPORTING 21
PLANNING & REGULATORY SERVICES Est Completion Percent On On Time SELLICKS BEACH STRUCTURE PLAN Date Complete Budget 31/08/2021 90% Y Y A structure plan is being prepared for Sellicks Beach for the Deferred Urban Zone, Primary Production Zone (outside of the Character Preservation District), and the (existing) Residential Zone. A structure plan is not a rezoning exercise nor will it deliver on the ground infrastructure, its purpose is to provide a strategic approach to guide growth in the area that is also reflective of community values and aspirations. The Sellicks Beach Structure Plan will inform the location, form and sequencing of development together with what infrastructure and services will be required to support the community and to facilitate appropriate urban development. Status Update The Sellicks Beach Structure Plan was endorsed by Council at its meeting held on 18 March 2021. Council actively engaged with the community on the draft plan from September 2020 to February 2021, with extensive feedback received, encompassing a broad cross-section of the local community. The engagement process was successful and provided us a clearer understanding of the community’s vision for Sellicks Beach and helped to inform, shape and refine the Structure Plan. To address key themes raised during consultation Working Design Guidelines for Sellicks Beach were also prepared and appended to the Structure Plan. These will assist in outlining how the intent of the Structure Plan may guide future development and to encourage exemplar development for Sellicks Beach, using best practice standards that achieve the Structure Plan’s objectives and that respect the unique lifestyle and character that is supported by the community's values. Council will now be in a strong position to respond to any future rezoning and land division proposals by development proponents, backed by the community and technical investigations. The Structure Plan has already been forwarded to the State Government in order to begin discussions with AGD- PLUS in the next few months to discuss and advocate Council's position and influence any rezoning that will be a 'best fit' and reflective of the Structure Plan objectives. Est Completion Percent On SOUTH AUSTRALIAN PLANNING REFORMS AND SYSTEM Date Complete On Time Budget CHANGES 30/06/2021 90% Y Y Council maintains a strong commitment to reviewing and responding to proposed changes to the South Australian planning system by government and other industry sectors. Doing so ensures we remain engaged in these deliberations and protect the interests of our community but also ensures that we flag any significant implications to our council should the ideas be implemented by government. Status Update The State Government’s new planning system officially launched on 19 March 2021. The Planning, Development and Infrastructure Act 2016 (PDI Act) now replaces the Development Act 1993 bringing into effect a single source of state-wide planning rules for the state via the Planning and Design Code. A full electronic Development Application Processing (DAP) system is also provided on the ePlanning platform. All new development applications are now assessed against the new planning policies and altered assessment pathways. Staff continue to familiarise themselves with all aspects of the system and provide regular updates and feedback to the content and the spatial application of the new policy and ePortal operation to the state government. A number of reference documents and fact sheets, including 'Guide to the Code' have also been released as part of the suite of resources to assist the local community to understand the Code and new planning policies. Staff are continuing to review the new policy and its application, and are regularly liaising with AGD-PLUS and the LGA on further policy refinements. THE QUARTER APR-JUN 2021 PLANNING & REGULATORY SERVICES - PROJECT REPORTING 22
CITY OPERATIONS KIRK RICHARDSON, DIRECTOR CITY OPERATIONS Managers: Morgan Ellingham, Manager Assets and Technical Services Matt Buckell, Manager Construction and Projects Daryl Sowerby, Manager Parks and Facility Operations Jessica Tucker, Manager Fleet, Civil and Waste OUR ROLE IS TO EFFICIENTLY AND ASSETS AND TECHNICAL SERVICES EFFECTIVELY PLAN FOR, INTRODUCE, IMPROVE AND Community Assets REJUVENATE INFRASTRUCTURE AND COMMUNITY ASSETS Infrastructure Asset Management THROUGH THE DELIVERY OF THE Spatial Information Services FOLLOWING SERVICES FOR OUR COMMUNITY. Technical Services PARKS AND FACILITY OPERATIONS Facility Operations Parks and Natural Resources FLEET, CIVIL AND WASTE OPERATIONS Business Support Fleet and Stores Waste and Recycling Civil Maintenance CONSTRUCTION AND PROJECTS Projects Construction THE QUARTER APR-JUN 2021 CITY OPERATIONS 23
CITY OPERATIONS CIVIL MAINTENANCE - CUSTOMER REQUESTS This graph and table represent the number of customer requests received in relation to civil maintenance. They are related to general maintenance on sealed and unsealed roads, kerbing and/or drainage matters. CIVIL MAINTENANCE - CUSTOMER REQUESTS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Civil priority 108 120 105 113 104 Dead animals 70 88 82 77 83 Drainage 198 95 67 109 110 Footpath and verge 218 201 141 173 136 Sealed roads 273 414 296 210 192 Unsealed roads 14 20 8 23 10 TOTALS 881 938 699 705 635 FACILITY OPERATIONS - CUSTOMER REQUESTS This graph and table represent the number of customer requests received and recorded proactive tasks in relation to our facility management and asset protection. These relate to graffiti removal, building and/or general maintenance, security and/or vandalism issues, signage or sports grounds. FACILITY OPERATIONS - CUSTOMER REQUESTS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Building maintenance 447 602 470 686 264 Grafitti 438 475 383 294 313 Maintenance 149 165 118 151 130 Security 21 23 19 16 22 Signs 357 403 352 374 369 Sports grounds 28 26 8 23 19 Syringe 27 17 9 14 17 Vandalism 21 18 20 22 18 TOTALS 1488 1729 1379 1580 1152 THE QUARTER APR-JUN 2021 CIVIL MAINTENANCE & FACILITY MANAGEMENT AND ASSET PROTECTION 24
CITY OPERATIONS PARKS AND NATURAL RESOURCES - OPERATIONAL REQUESTS AND PROACTIVE TASKS This graph and table represent the number of customer requests received and recorded proactive tasks in relation to our parks and natural resources services. These relate to trees, parks and gardens maintenance, ovals, irrigation works, nature conservation and biodiversity activities and weed control. PARKS AND NATURAL RESOURCES - OPERATIONAL REQUESTS AND PROACTIVE TASKS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Bio-diversity 36 30 38 36 23 Irrigation 13 21 27 31 16 Landscapes 11 13 12 13 8 Mowing 39 103 318 58 41 Parks priority 131 134 166 192 147 Trees 1915 1801 1701 2221 1556 Weed control 64 197 310 157 78 TOTALS 2209 2299 2572 2708 1869 THE QUARTER APR-JUN 2021 PARKS AND NATURAL RESOURCES 25
CITY OPERATIONS WASTE AND RECYCLING - CUSTOMER REQUESTS This graph and table represent the number of customer requests received and recorded proactive tasks in relation to our waste and recycling services. WASTE AND RECYCLING - CUSTOMER REQUESTS 2020 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Green organics passes 2602 2505 1695 1418 2078 Hard waste collections 3588 3868 3388 4266 3491 Illegally dumped rubbish 679 660 574 801 528 Kerbside green organics 1883 1903 2318 1837 1366 Kerbside recycling 1490 1523 1477 1462 1173 Kerbside waste 2425 2541 2518 2492 2164 Other 55 67 65 86 79 Road/street sweeping 88 59 64 134 113 TOTALS 12,810 13,126 12,099 12,496 10,992 CONSTRUCTION PROJECTS BY CONSTRUCTION PROJECTS BY STAGE (PROJECT AND CAPITAL STAGE (PROJECT AND CAPITAL WORKS ) WORKS ) Not commenced 2 This table represents the Project and Capital Works projects delivered by the In progress 21 City Operations Construction team. Completed 257 Project stages are represented as either On hold 2 'Not commenced' meaning the start date TOTALS 282 for the project has not yet commenced, 'In progress' meaning the project start date has commenced, 'Completed' meaning the project is complete and 'On hold' meaning the project is currently awaiting additional information or resources. THE QUARTER APR-JUN 2021 WASTE AND RECYCLING & CONSTRUCTION 26
CITY OPERATIONS PROJECT REPORTING Est Completion Percent On On Time ALDINGA SPORTS PARK - STAGE 1 UPGRADES Date Complete Budget 30/06/2023 10% X Y This project involves the planning and implementation of several projects to upgrade the Aldinga Sports Park (ASP). The focus of delivery in 2021/22 is the implementation of Stage 1 of the master plan. This will deliver a soccer pitch and club building with federal funding support, relocation of equestrian and upgrading existing sports facilities including lighting for hockey, bowls and croquet. The reconstruction and reseal of the netball/tennis courts and cricket nets Status Update The concept development for the shared soccer and hockey clubroom building is nearing completion, with final confirmation sought from the soccer and hockey clubs regarding building design and floor plan layout. Detailed design of the Stage 1 civil works (including design of site services upgrade, car parking, earthworks, stormwater, sports lighting and the soccer pitch), is nearing completion. A tender for required service upgrades will be released for procurement of works in the third quarter of 2021. Investigations of alternative sites for the Aldinga equestrian facilities has been presented to Council at an elected member session. A decision on the site to relocate equestrian will be sought at a Council meeting in the coming months. The re-construction of the netball courts and new enclosed cricket nets was completed this quarter. Est Completion Percent On CHRISTIE DOWNS RENEWAL - MORTON ROAD RESERVE On Time Date Complete Budget UPGRADE (CONSTRUCTION) 30/09/2021 70% Y Y Morton Road Sports and Community Hub upgrade will create an active, family friendly destination featuring a skate park, multi-use courts, junior and youth playspaces, barbecue facilities, irrigated lawns and public toilets. The City of Onkaparinga has received $1.5 million state government grant funding through the Open Space Places for People Program for the Morton Road reserve upgrade, Christie Downs. The Roger Rasheed Sport Foundation (RRSF) has pledged a further $100,000 towards the project which will expand the scope to include four multi-use tennis courts. The Commonwealth Government has also contributed $400,000 toward the tennis courts and oval earthwork and irrigation through the Local Roads and Community Infrastructure grant program. This grant funding will enable delivery of a $3.5 million upgrade of this reserve. Status Update Construction of the Morton Road Sport and Community Hub is well underway. The skate park works were completed March 2021. The multi-use tennis courts works were completed late June 2021. The wider reserve works commenced in March 2021. These works include the oval, junior and youth play spaces, seating, shelters, barbecue facilities, a basketball node, and lawn areas, and are expected to be completed by 30 September 2021. Procurement for the public amenities commenced in June 2021 with works anticipated to be complete late 2021. Est Completion Percent On FLAGSTAFF HILL COMMUNITY CENTRE MAIN CLUB BUILDING On Time Date Complete Budget REFURBISHMENT 30/06/2022 30% Y Y Refurbishment of the Flagstaff Hill Community Centre main shared building located at Flagstaff Hill Sports Ground Status Update With most of the sporting facility upgrade works now complete, including the delivery of the new unisex change-room building, Council is now focusing on the main clubroom refurbishment project and recently engaged Greenway Architects to provide full tender design documentation. Project meetings recently commenced with the Flagstaff Community Centre (FCC) Board. The design process has now moved past concept stage, benefiting from Council’s commitment (third quarter budget review) of an additional $270,000 towards fire life safety works and compliance within the publicly accessible toilets. This results in a total Council funding contribution of $300,000 towards the project, in conjunction with $600,000 external funding, resulting in a total project value of $900,000. THE QUARTER APR-JUN 2021 CITY OPERATIONS - PROJECT REPORTING 27
CITY OPERATIONS Est Completion Percent On FLAGSTAFF HILL UNISEX CHANGEROOMS AND SPORT/ On Time Date Complete Budget RECREATION FACILITY UPGRADES 30/09/2021 90% Y Y Development of new changerooms, sports and recreation facilities at the Flagstaff Hill Community Centre including rebuilding and resealing tennis courts, renewal of cricket nets, upgraded play spaces and supporting upgrades to site services and amenity. Status Update The modular unisex changeroom building was completed in June 2021. Other works completed includes two new fully enclosed cricket practice nets, reconstruction of two tennis courts, resealing of two (out of four) existing tennis/netball courts and renewal of two existing playgrounds. Paving around the building will take place in late July. Landscape works (including turf and irrigation) will take place in September once weather conditions for these works are appropriate. The additional court resurfacing is scheduled for the summer. Est Completion Percent On On Time FLAT TO VALE TRAIL (DESIGN) Date Complete Budget 20/08/2021 90% Y Y 2.5m wide Shared Path link from McLaren Vale Sports Ground to McLaren Flat (Blewitt Springs Road) Status Update Agreements on landowner easements are being formalised by the Property team. The funding agreement with the federal government has been prepared and executed by both Council and the federal government. The detail design has been completed to tender issue. The tender period for the construction works closes at the end of July 2021. A tender briefing and site walk-over was conducted with prospective tenderers. Est Completion Percent On On Time HACKHAM SOUTH EAST INFRASTRUCTURE UPGRADES Date Complete Budget 30/06/2026 50% Y Y As part of the rezoning of an area of land in Hackham and Onkaparinga Hills in 2015, landowners that wish to develop are required to enter into an infrastructure agreement with council to contribute to the upgrade of roads, stormwater and lighting. This project encompasses the infrastructure works that council is required to construct under these agreements. Status Update Highview Court road reconstruction has been completed, Sturt Lane road reconstruction (stage 1) underway, Hepenstal Road road reconstruction is due for completion July 2021. Sturt Lane Stage 2 road reconstruction is at design stage, Penneys Rise Stage 2 road reconstruction is to be timed with adjacent developer works and Gates Road programmed for construction next financial year (design already complete). Est Completion Percent On HACKHAM SPORTS COMPLEX - UNISEX CHANGE ROOMS On Time Date Complete Budget CONSTRUCT 31/08/2021 80% X Y To construct new unisex change room facilities for all players and officials, independent and adjacent to the existing sports complex and in line with State Sports and Australian Building Code specifications. Status Update The City of Onkaparinga received $500,000 (50 per cent contribution) in state government funding towards the construction of a new multi-use unisex change room facility. To promote participation in sport by community members of all ages, capabilities and sexes, the upgrade includes dedicated umpire and player change rooms that meet modern sporting facility standards. The construction of the project is now in its final stages and completion is expected in August 2021. THE QUARTER APR-JUN 2021 CITY OPERATIONS - PROJECT REPORTING 28
CITY OPERATIONS Est Completion Percent On NOARLUNGA OFFICE AIR CONDITIONING REPLACEMENT AND On Time Date Complete Budget ASSOCIATED WORKS Completed 100% Y Y The Noarlunga office air conditioning system has reached the end of its serviceable life and is at risk of a major failure. The project involves upgrading the entire air conditioning system works including, renewing carpets on levels one and two, painting, replacing ceilings and installing energy efficient LED lighting, electrical and data cabling. This work is an essential asset replacement project involving critical building infrastructure. A staged 12 month implementation period is anticipated with impacted staff required to relocate while works are undertaken. Status Update Installation of the new air conditioning system and associated asset replacement works has been successfully completed. This asset replacement project delivers better energy efficiency, lower maintenance costs and an improved office environment for staff and visitors. Est Completion Percent On PORT NOARLUNGA MULTI-USE SPORT BUILDING (DESIGN & On Time Date Complete Budget CONSTRUCT) 28/02/2023 60% Y Y New building facility combining sports and social facilities sited adjacent to the Port Noarlunga Sports Ground oval and hard-courts. Status Update Council was recently successful in securing $1.65 million funding through the State Local Government Infrastructure Partnership Program grant application. Tied with Council's matching contribution, the total project budget is $3.3 million for the development of a new sports complex comprised of function spaces, kiosks, spectator viewing areas and toilets, player and umpire change facilities and storage rooms for sports equipment. With funding secured and preliminary detailed design documentation complete, the project is currently out for tender to receive quotes to finalise designs and construct the new facilities. We are aiming to deliver the project under a single stage of development under a design and construct contract, which will allow for the earlier procurement of a building contractor to align project outcomes with the construction budget. Construction is expected to commence in early 2022. Est Completion Percent On On Time PORT NOARLUNGA WEARING STREET PRECINCT - (DESIGN) Date Complete Budget 31/03/2022 60% Y Y Development of a detailed plan for rejuvenation and redevelopment of the Wearing Street precinct comprising the Onkaparinga riverfront and surrounds of the historic Sauerbier Homestead. Status Update Community engagement on the Wearing Street project has been an ongoing focus with several modifications to the concept plan developed in response to community feedback. Following the CEO review of the project, the 8 December 2020 meeting of Council approved a revised concept plan for the site which creates a larger aquatic launch area, improved river access and additional riverfront carparking spaces. The concept plan is now being further developed to enable a staged construction process to commence with the new aquatic building (stage 1) anticipated to begin in early 2022, subject to securing the transfer of state government owned land to council and statutory approvals. The balance of the project (stage 2), including the riverfront improvement works, requires matching external funding contribution to commence. A state government open space funding grant application will be submitted in August 2021 for the stage 2, public realm works. The outcome of this funding program is anticipated to be announced in December 2021. On 15 March 2021, authorisation of the Section 23 application under the Aboriginal Heritage Act,1988 was granted by the Premier to enable ground-disturbing activities to be undertaken. Engagement with local Kaurna communities is continuing. THE QUARTER APR-JUN 2021 CITY OPERATIONS - PROJECT REPORTING 29
CITY OPERATIONS Est Completion Percent On On Time PORT WILLUNGA NORTH COAST PARK TRAIL - DESIGN Date Complete Budget 30/12/2022 80% Y Y Completion of 2.8km Porth Willunga North Coast Park trail will create a continuous 6.8km shared used path link from the Maslin Unclad Beach car park (to the north) to Aldinga Beach boat ramp in the south. The project scope extends from Maslin Beach unclad car park to the Former Caravan Park segment of the Port Willunga North Coast Park. The City of Onkaparinga has received $2.1 million state government grant funding through the Open Space Places for People Program to deliver this iconic cliff-top path, which will act as a considerable draw-card attracting locals, visitors and tourists to this spectacular coastline. Council approved matching funding in June 2021. The grant and matching funding will enable delivery of a $4.2 million project which includes 3m wide shared path, bridge crossings, extensive revegetation, urban furniture including fencing and seating, interpretive signage and public art. Status Update Concept designs and initial community engagement for the Port Willunga North (Port Willunga Foreshore Car Park to Maslin Unclad Car Park) has been completed. Further engagement with key stakeholders has been prepared pending broader engagement with local Kaurna communities. On 14 May 2021 Council received advice that our application for $2.1 million state government grant funding was successful. The funding for this project will occur over two financial years - 2021-22 planned expenditure relating to design work, with construction likely to occur at earliest late 2021-22 and likely into 2022-23. Est Completion Percent On On Time WITTON BLUFF BASE TRAIL Date Complete Budget 10/03/2023 10% X Y The Witton Bluff Base Trail forms part of the State Government’s Coast Park initiative and the Council's Coast Park Plan 2019. The section of coast around the base of Witton Bluff from Christies Beach to Port Noarlunga is approximately 1.37km long. This project involves detailed design and construction of the base trail. Status Update State government funding of $2.65 million for the Witton Bluff Base Trail was announced in May 2020 matching Council's budgeted amount. The total project budget is $5.3 million. BluBuilt Constructions has been awarded the ECI Design and Construct works for the Elevated Boardwalk above the limestone shelf. Concept design work has been completed and more detailed design is now underway. Detailed design of the seawall remediation works and the northern section of the path has been undertaken. Tender and construction for these works will be undertaken in line with the construction schedule. An inquiry by the Coast Protection Board concluded the project could be undertaken. The Department of Premier and Cabinet -Aboriginal Affairs and Reconciliation have advised that the project requires a Section 23 application to proceed. This application is being progressed. We remained committed to engagement with Kaurna to ensure that cultural considerations can be incorporated into the project. Est Completion Percent On On Time WM HUNT RESERVE MASTER PLAN Date Complete Budget 30/06/2022 10% Y Y Master Plan for WM Hunt Reserve, located at Port Noarlunga adjacent River Road and the Onkaparinga River. The project will assess planning/land use scenarios for the future of the reserve and its connectivity to the river, Port Noarlunga township and adjoining residential areas. Status Update The Project scope (PM2) and engagement plan have been developed with input from the Engagement team. Initial site context mapping has been prepared including input from Development Policy, Biodiversity and Urban Forest, Community Assets, Assets, Arts and Cultural Development and Property teams. Recreation Services have engaged Hudson Howells to undertake the tourist park feasibility study with initial outputs from this consultancy due in July 2021. Neale Draper and Associates has been engaged with input from Strategic Services, to undertake an Aboriginal Cultural Heritage Survey. This survey was partially undertaken in late May 2021, however reluctance by key Kaurna representative(s) to provide pertinent information has limited Council's ability to progress this study. As such, the project is on hold until such time that the Kaurna matters relating to this site and other project sites in the area are resolved. THE QUARTER APR-JUN 2021 CITY OPERATIONS - PROJECT REPORTING 30
COMMUNITY SERVICES PHILOMENA TAYLOR, DIRECTOR COMMUNITY SERVICES Managers: Paul Wright, Manager Community Capacity Stuart Purves, Manager Libraries and Customer Relations Nick Carr, Manager Recreation Services THE COMMUNITY SERVICES COMMUNITY CAPACITY DIVISION LEADS THE DEVELOPMENT OF STRATEGIC Active Ageing and Disability DIRECTIONS FOR OUR COMMUNITY Community Development AND ORGANISATION, ACHIEVED VIA STRUCTURED ENGAGEMENT AND Youth MANAGEMENT OF STRATEGIC Arts, Reconciliation and Cultural Development RELATIONSHIPS WITH OUR STAKEHOLDERS. IN SUPPORT OF THIS, WE PROVIDE SERVICES AND LIBRARIES AND CUSTOMER RELATIONS WORK ALONGSIDE OUR RESIDENTS Libraries: TO BUILD CAPACITY TO ACHIEVE THEIR GOAL OF STRONG VIBRANT Aldinga Library COMMUNITIES AS ARTICULATED IN THE COMMUNITY PLAN 2035. Aberfoyle Hub Library Noarlunga Library Seaford Library Willunga Library Woodcroft Library Customer Relations RECREATION SERVICES Recreation and Club Development Recreation Facilities THE QUARTER APR-JUN 2021 COMMUNITY SERVICES 31
COMMUNITY SERVICES COMMUNITY CAPACITY - ACTIVITIES HELD The table and graph present the numbers of activities facilitated by the Community Capacity section. These activities are designed in consultation with our residents and build their capacity to build connections and a sense of safety. COMMUNITY CAPACITY - ACTIVITIES HELD 2020 * 2020 * 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Community development programs 180 210 169 173 169 Community events 21 12 22 21 35 Recreation and healthy lifestyles 6 346 432 481 443 Youth development programs and committees 70 25 39 40 37 Youth events 163 165 99 152 173 TOTALS 440 758 761 867 857 COMMUNITY CAPACITY - PARTICIPANTS AT ACTIVITIES The table and graph present the numbers of participants who attend the activities facilitated by the Community Capacity section. COMMUNITY CAPACITY - PARTICIPANTS AT ACTIVITIES 2020 * 2020 * 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Community development programs 1125 867 1256 677 1272 Community events 1865 1856 4133 2459 5807 Recreation and healthy lifestyles 97 5495 7275 13,310 625 * Please note, figures for the Apr-Jun Youth development programs and and Jul-Sep 2020 periods may be committees 371.5 266 232 241 246 indicative of any changes to service Youth events 11,760.5 1288.5 773 1476 1404 in response to COVID-19 restrictions (as stated on page 2 of this report). TOTALS 15,219 9772.5 13,669 18,163 9354 THE QUARTER APR-JUN 2021 COMMUNITY CAPACITY 32
COMMUNITY SERVICES COMMUNITY PROGRAMS - SERVICES PROVIDED The table and graph present the numbers of services provided for our residents who are ageing and/or disabled. COMMUNITY PROGRAMS - SERVICES PROVIDED 2020 * 2020 * 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Community transport journeys 637 3220 3145 4112 4791 Hours of service provided for the ageing 10,147 13,354 12,715 11,510 13,536 Hours of services provided for people with disabilities 462 1341 2249 1815 2210 Hours or service provided for carers 1225 3012 3446 1368 1557 Number of meals served 9517 11,576 8894 9703 13,564 TOTALS 21,988 32,503 30,449 28,508 35,658 * Please note, figures for the Apr-Jun and Jul-Sep 2020 periods may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER APR-JUN 2021 COMMUNITY PROGRAMS 33
COMMUNITY SERVICES CENTRES - NO OF ATTENDEES CENTRES - NO OF ATTENDEES The table presents the numbers of participants who attend the activities of our centres to provide an indication of 2020 * 2020 * 2020 2021 2021 how well our centres are used. Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Arts Centres (2) 1029 8766 7156 6376 10,920 Community Centres (8) 6463 37,058 29,440 37,300 53,378 In-house Community Halls (5) 718 1619 5036 5311 8774 Positive Ageing Centres (2) 280 6320 6447 9410 9005 Youth Centres (3) 734 9646 6969 8243 6989 TOTALS 9223.5 63,408.5 55,048 66,640 89,066 CENTRES - HOURS OF USAGE CENTRES - HOURS OF USAGE The table presents the numbers of hours of usage to provide an indication of how well our centres are used. 2020 * 2020 * 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Arts Centres (2) 720 1504 1577 1408 1834 Community Centres (8) 1899 9836 9754 10,601 14,288 In-house Community Halls (5) 84.5 1313 567.5 640.5 1110 Positive Ageing Centres (2) 102 1581 1803 2424 2078 Youth Centres (3) 187.5 7796.75 4052 3763.15 4767 TOTALS 2993 22,030.75 17,753.5 18,836.65 24,077 CENTRES - NO OF VOLUNTEERS CENTRES - NO OF VOLUNTEERS The table presents the numbers of volunteers who give their time to deliver services through our separately 2020 * 2020 * 2020 2021 2021 incorporated community centres. Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun No of volunteers 406 464 447 438 427 TOTALS 406 464 447 438 427 CENTRES - VOLUNTEER HOURS CENTRES - VOLUNTEER HOURS The table presents the numbers of hours of work contributed by community centre volunteers to deliver services for 2020 * 2020 * 2020 2021 2021 our residents. Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Volunteer hours worked 4943 16,281 13,950 13,495 17,343 TOTALS 4943 16,281 13,950 13,495 17,343 * Please note, figures for the Apr-Jun and Jul-Sep 2020 periods may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER APR-JUN 2021 COMMUNITY CENTRES 34
COMMUNITY SERVICES LIBRARIES - ACTIVITIES HELD The table and graph present the numbers of activities provided by the Onkaparinga libraries. These activities promote the library service, develop literacy skills and provide digital and other learning opportunities. LIBRARIES - ACTIVITIES HELD 2020 2020 * 2020 * 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Babytime/ storytime/ toddertime 38 12 29 121 154 Bookgroups 0 8 18 23 20 Digital literacy training 0 49 58 82 75 Library - other 34 96 161 263 265 TOTALS 72 165 266 489 514 LIBRARIES - PARTICIPANTS AT ACTIVITIES The table and graph present the numbers of participants attending activities provided by the Onkaparinga libraries. LIBRARIES - PARTICIPANTS AT ACTIVITIES 2020 * 2020 * 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Babytime/ storytime/ toddertime 30,871 3424 149 1096 1477 Bookgroups 0 45 123 139 136 Digital literacy training 0 99 148 227 180 Library - other 218 2300 2671 1669 2313 TOTALS 31,089 5868 3091 3131 4106 * Please note, figures for the Apr-Jun and Jul-Sep 2020 periods may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER APR-JUN 2021 LIBRARY ACTIVITIES 35
COMMUNITY SERVICES LIBRARIES - DOOR COUNT The table and graph presents the total door count for our six libraries. LIBRARIES - DOOR COUNT 2020 * 2020 * 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Door count 73,845 181,366 159,190 182,143 181,749 LIBRARIES - LOANS The table and graph presents the total number of loans processed by our libraries. LIBRARIES - LOANS 2020 * 2020 * 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Loans 138,103 268,751 225,929 251,166 251,268 * Please note, figures for the Apr-Jun and Jul-Sep 2020 periods may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER APR-JUN 2021 LIBRARY DOOR COUNT & LOANS 36
COMMUNITY SERVICES OUTREACH HOME LIBRARY SERVICE - LOANS The table and graph presents the total number of loans provided to customers of our outreach home library service. The service supports residents who are unable to visit their local library in person due to illness or disability. OUTREACH HOME LIBRARY SERVICE - LOANS 2020 2020 2020 2021 2021 * Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Outreach home library service loans 9296 11,835 9150 9811 8850 TOTALS 9296 11,835 9150 9811 8850 OUTREACH HOME LIBRARY SERVICE - CUSTOMERS The table and graph presents the total number of customers receiving visits from the outreach home library service. OUTREACH HOME LIBRARY SERVICE - CUSTOMERS 2020 * 2020 2020 2021 2021 Apr - Jun Jul - Sep Oct - Dec Jan - Mar Apr - Jun Outreach home library service customers 328 328 336 339 322 TOTALS 328 328 336 339 322 * Please note, figures for the Apr-Jun 2020 period may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER APR-JUN 2021 OUTREACH HOME LIBRARY SERVICES 37
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