STUDENT GUIDE EDITH COWAN UNIVERSITY - ECU
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Your key contacts ECU Enquiries Counselling Service Phone: (61 8) 9370 6706 Contact Centre Email: counselling@ecu.edu.au Phone: 134 328 Web: ecu.edu.au/counselling Email: enquiries@ecu.edu.au Web: askus.ecu.edu.au Multifaith Service Facebook: facebook.com/students.ecu Web: intranet.ecu.edu.au/student/campus- Twitter: twitter.com/ECU life/campus-facilities/multifaith-centre Student Central Student Finance Phone: 134 328 Scholarships Joondalup Campus – Building 34, Level 1 Phone: 134 328 Email: enquiries@ecu.edu.au Email: scholarships@ecu.edu.au Mount Lawley Campus – Building 3, Level 1 Web: ecu.edu.au/scholarships Email: enquiries@ecu.edu.au Fees South West Campus – Building 1 Phone: 134 328 Phone: (61 8) 9780 7856 Email: student.fees@ecu.edu.au Email: student.central.bu@ecu.edu.au Web: fees.ecu.edu.au Support Services Library Services Careers and Leadership Services Phone: (61 8) 6304 5525 Email: library@ecu.edu.au Phone: (61 8) 6304 5899 Web: ecu.edu.au/centres/library-services Email: careers@ecu.edu.au Web: ecu.edu.au/careers IT Service Desk Equity, Diversity and Disability Service Phone: (61 8) 6304 6000 Email: itservicedesk@ecu.edu.au Phone: (61 8) 9370 6960 Web: intranet.ecu.edu.au/student/support/ Email: studentequity@ecu.edu.au it-support Web: intranet.ecu.edu.au/student/support/ student-equity Emergencies And Campus Security Student Health Services Phone: (61 8) 6304 3333 Email: securityoperations@ecu.edu.au Phone: Joondalup (61 8) 6304 5618 Web: ecu.edu.au/security Phone: Mount Lawley (61 8) 9370 6814 Email: enquiries@ecu.edu.au Web: intranet.ecu.edu.au/student/support/ student-health ECU is committed to reconciliation and recognises and respects the significance of Aboriginal and Torres Strait Islander peoples’ communities, cultures and histories. ECU acknowledges and respects the Aboriginal and Torres Strait Islander peoples, as the traditional custodians of the land. ECU acknowledges and respects its continuing 2association with Nyoongar people, the traditional custodians of the land upon which its campuses stand.
Message from the Vice-Chancellor ECU courses are developed in consultation with industry, and our exceptional teaching staff have the industry experience and networks to benefit you. That’s why, as an ECU student, you can expect access to placement opportunities, fieldwork, practicums and networking events as part of your studies. This approach has been rewarded with five-star ratings for teaching quality over the past seven years, along with consistently high ratings for graduate satisfaction and generic skills, as reported in the Good Universities Guide. All members of the ECU community are encouraged to familiarise themselves with, acknowledge and adopt, our University’s guiding values. These are: Integrity – behaving ethically and pursuing rigorous intellectual positions Respect – valuing individual differences and diversity Rational Inquiry – motivated by evidence and reasoning Personal Excellence – striving to realise potential I wish you all the best for your time with us at ECU. I hope you succeed in your studies, make lifelong friends and enjoy all that the university experience has to offer. Professor Steve Chapman Vice-Chancellor January 2018 3
Getting you started Virtual Information Pack (VIP) Orientation The Virtual Information Pack will take ECU’s essential Orientation program you step by step through the information runs for two weeks prior to the start of and actions needed to respond to your semester. We have a range of fun and offer, activate your accounts and ensure informative events planned for students you are able to complete your enrolment. during this period to help you successfully All students should complete this after they transition and thrive when starting receive their offer letter. your studies. There is a direct link to the Virtual Events are offered on the Joondalup, Information Pack on the ECU homepage. Mount Lawley and South West campuses. You can attend any event location, even if More info: you study at another campus or are doing only online units. Web: ecu.edu.au/new-students/ virtual-information-pack • Visit ecu.edu.au/orientation to check out the events and register for those you are Ask Us keywords: Virtual Information Pack able to attend. Some events book out fast so it’s important to register online early to avoid missing out! • Get ready to enjoy your first days on campus! If you miss an Orientation Ask Us event or are an off-campus student Ask Us is a knowledge-base of who cannot attend, you will find some frequently asked questions that you can helpful recordings and resources on our search to find out information and seek Orientation website. answers. Look for the ‘Got A Question? Ask Us’ link at the bottom of every More info: ECU webpage. Web: ecu.edu.au/orientation If you can’t find the answer in Ask Us, Ask Us keywords: Orientation you can use the same service to send us your question or chat to us live online. Within this Student Guide, wherever you find a reference to ‘Ask Us Keywords’, type the supplied keywords into Ask Us to obtain further information or links to relevant web pages. More info: Web: askus.ecu.edu.au 6
Activating Computer Accounts Student ID Card You are automatically allocated an ECU You need to arrange your University identity computer account when you apply for a (ID) card when you enrol as a student course at ECU, and it is activated when with ECU. Your student ID card has multiple you work through your Virtual Information uses and serves as: Pack (VIP). The VIP process will let you • Your photo identification as an know your user name and password which ECU student you use to login to the University’s systems. • Your borrowing card for ECU campus This will give you access to your Student libraries and multimedia resources Portal, SIMO (Student Information • Your print credit card for printing and Management Online), ECU student photocopying email, the learning management system • Your Transperth SmartRider travel Blackboard (MyECU), campus WIFI and concession card, if you so choose the student computers on campus. • Your confirmation of identity at For any queries or problems in activating examinations or accessing your account contact the • Your access card for entry to areas related IT Service Desk. to your course and afterhours access to • Telephone: (61 8) 6304 6000 the eLabs • Email: itservicedesk@ecu.edu.au New and replacement cards can be obtained from Multimedia Resources on each campus More info: during library opening hours: Web: intranet.ecu.edu.au/student/ • Joondalup: eLab counter, Building 31 support/it-services • Mount Lawley: eLab counter, Building 10 Ask Us keywords: computer account • South West: eLab counter, Building 3 If you can’t make it to a campus you can apply online. More info: Web: intranet.ecu.edu.au/student/support/ it-services/getting-connected/student-id- cards Ask Us keywords: Student ID, Access, Print Student Portal Your Student Portal is your gateway to a range of services and information to support your study including Blackboard, SIMO, your student email, ECU Library Services and a wide range of University information. To access the Student Portal click on the Student/Staff Portal button on the ECU homepage, then login using the ECU Login ID and password you set up when completing your Virtual Information Package. More info: Web: portal.ecu.edu.au Ask Us keywords: Portal 7
Student Information Student Email Management Online All students are provided with an ECU Student Information Management Online, student email account. It is important also known as SIMO is where you can: to check your student email regularly as the University will send you important • Enrol in units before the start of information such as re-enrolment periods, each semester exam timetables, semester results and • Obtain your class timetable library notices. • See your exam times and dates You can access your student email by clicking • View your results ‘My ECU Email’ in the left hand side menu You first access SIMO when you complete in the Student Portal, which will take you to the Virtual Information Pack and use it to the Office 365 login page. Login in using your enrol in your first semester units. You can student email address (username@our.ecu. then login to SIMO through the login links edu.au) and ECU password. on the left hand side of the Student Portal. More info: More info: Web: portal.ecu.edu.au Web: portal.ecu.edu.au Ask Us keywords: Email Ask Us keywords: SIMO Following Us Blackboard Find ECU on your favourite online social Blackboard is the online learning websites to keep connected with ECU. environment where you can access unit specific information such as reading Facebook Page facebook.com/students.ecu lists and forums, and communicate with your lecturer. Instagram Each unit uses Blackboard in different ways instagram.com/edithcowanuni depending on the lecturer’s preferences. If you are an off campus student Twitter twitter.com/ECU Blackboard will be where you access all your unit’s study materials. Youtube You can access Blackboard from the youtube.com/edithcowanuniversity links on the left hand menu in the Student Portal. More info: Web: blackboard.ecu.edu.au Ask Us keywords: Blackboard 8
Your studies Course Information Hub Managing Your Course The Course Information Hub is a dedicated Confirming Your Unit Enrolment service centre that can assist with the following: It is your responsibility to confirm that your enrolment details, unit selection and • Course information and advice personal details are correct. You can do • Enrolment assistance this through SIMO. Please advise Student • How to resume a course following a Central if you notice there are any errors deferral or discontinuation or omissions in the details, or if you need • Extensions of time, including time assistance with your enrolment. requirements for completion of courses More info: • Graduation eligibility Visit: Student Central Joondalup Campus: Building 18, Room 103 Email: enquiries@ecu.edu.au Mount Lawley Campus: Building 13, Ask Us keywords: confirming enrolment Room 148 South West Campus: Reception, Building 1 More info: Web: intranet.ecu.edu.au/student/support/ contact-us/course-information-hub Ask Us keywords: Course Information Hub 9
Advanced Standing Course Advice, Changes or You can apply for Advanced Standing to Withdrawal receive credit towards an ECU degree if If you want more information about your you have relevant prior learning, which study options, are thinking of changing your you obtained through employment or course, withdrawing from a unit or wish to studies at another university or recognised find out more about your career options, tertiary institution (including TAFE). This is there are a range of departments that can sometimes referred to as Recognition of help. The below services can explain what Prior Learning (RPL). alternatives are available: More info: • Careers Services – for career planning Web: ecu.edu.au/future-students/course- • Course Information Hub – for course entry/advanced-standing advice and study planning • Student Central – for administrative Ask Us keywords: Advanced Standing assistance • Student Recruitment – for advice on ECU Handbook alternative courses The ECU Handbook provides you with IMPORTANT: International students who details of all courses at ECU. You can find are considering changing their course/ details of your course structure, major, major must be aware of the implications minor and units. it may have on maintaining their Student More info: Visa. International students must call 134 328 and arrange an appointment with Web: handbook.ecu.edu.au a Student Connect Officer in order to change their course. Credit Points More info: The Credit Point system is designed to help you keep track of your progress towards Visit: Course Information Offices completing your qualification. You will find Ask Us keywords: Course advice, the following basic information helpful: Course change • To complete a single bachelor degree you require 360 – 480 credit points. Re-enrolments • If you are studying full-time you are You will need to re-enrol on SIMO for both completing between 45 – 60 credit points Semester 1 and 2 by the set deadline dates. per semester. Enrolled students (or those on intermit • You can find out the credit point value status up to 12 months from the date of of your units by checking the ECU intermit) will be advised of these dates via handbook. email, and the SIMO homepage. • The majority of undergraduate units at ECU are 15 credit points. More info: Ask Us keywords: Re-enrolment More info: Visit: Course Information Offices Web: handbook.ecu.edu.au/ Ask Us keywords: Credit points 10
Examinations Course Status You will be able to access your draft exam Each semester, the University monitors timetable on SIMO approximately eight your academic progress and assigns you a weeks before the examination period and course status in line with the University’s the final exam timetable approximately Admission, Enrolment and Academic six weeks before. Queries about exam Progress Rules. rules and procedures should be directed via the ‘Got a Question? Ask us’ link Good Standing available on the ECU home page and the ‘Good Standing’ applies to students who Student Portal. are making satisfactory course progress. Queries regarding exam content and/ You will commence your first semester of or format should be discussed with study with ECU on ‘Good Standing’. your lecturer. Probation More info: ‘Probation’ status is a warning that you are Email: assessments@ecu.edu.au making marginal progress in your course and that your academic performance Web: intranet.ecu.edu.au/student/ will be monitored. ECU will advise you in my-studies/exams-and-results writing if your enrolment has been assigned Ask Us keywords: Exams ‘Probation’ status. Results At Risk Your final unit results will be released on ‘At Risk’ status is a warning that you are SIMO approximately four weeks after the deemed to be at risk of being excluded final examination period. Please refer to from your course. You will also be restricted ‘Got a Question? Ask Us’. to an enrolment of no more than 45 credit points. ECU will advise you in writing On completion of your course, a hard copy if your enrolment has been assigned official Statement of Academic Record, ‘At Risk’ status. along with a course complete letter, is mailed to your correspondence address Exclusion usually within two weeks after the results Students are excluded from their are available on SIMO. If you require an course when they have failed to achieve additional official Statement of Academic satisfactory progress. International Record you can request one through students note: Being placed on ‘Probation’, Student Central at any time. For further ‘At Risk’ or ‘Excluded’ status may have details please refer the ‘Got a Question? serious implications, as failure to achieve Ask us’ link available on the ECU home satisfactory academic progress is page and the Student Portal. considered a breach of your Student Visa. More info: More info: Web: intranet.ecu.edu.au/student/ Ask Us keywords: academic progression my-studies/exams-and-results status Ask Us keywords: Result 11
Appealing Unit Results or • Computer facilities, including photocopying, scanning and printing. Excluded Course Status • Microwave ovens and vending machines. If you are not satisfied with an assessment, unit result, examination or your course More info: status you have the right to lodge an Phone: (61 8) 6304 5525 appeal within 20 business days of the result Web: ecu.edu.au/centres/library-services being released on SIMO. Email: library@ecu.edu.au More info: Twitter: @ECU_Library Web: intranet.ecu.edu.au/student/ Ask Us keywords: Library my-studies/exams-and-results Ask Us keywords: Results, appeals Referencing At ECU, all written assessments are Library required to follow a standard referencing Library services work in partnership across format. Referencing is a formal, systematic the University to offer seamless services way of acknowledging the sources that you and a welcoming environment. The digital have found in your research and used in world can be overwhelming but the library your assessment. Failing to acknowledge is here to assist you find the right resources other writers’ words, ideas or theories, and support your learning and research on either intentionally or unintentionally is and off campus. The library helps you save considered plagiarism. valuable time by assisting you to find what Follow the ECU Referencing Guide to you need. Library resources are discoverable ensure that you understand and use via ECU Worldsearch and your study is correct referencing. supported by several online research and referencing tools and apps. More info: Mt Lawley campus library includes a Web: www.ecu.edu.au/centres/library- Curiosity Studio and resources in this services/how-to-guides/referencing space can help you try new devices and Ask Us keywords: Referencing new digital approaches (3D printer, electronics, and makerspace). At Joondalup you have 24/7 card access to the social Slide Modules learning space, including sleep pods. Need to get familiar with using ECU’s Digital Learning Environment? Don’t know Other services offered by the what Blackboard is? What about how library include: to use it? Not sure how to access your • Online access to key academic and student email account? Need tips on how scholarly resources (see Library Services to participate in classes and discussion overview)Assignment support through boards? Need some tips on safe use of finding the right information, workshops social media? and peer to peer support. Check out the SLIDE Modules. They cover • Research support. a range of topics that will help you get • Borrowing from the print resources from engaged with learning at ECU and will help other Australian university libraries you in your future. • Support for you through your learning journey (Academic integrity, using More info: scholarly resources)Bookable quiet study Web: ecu.au.libguides.com and group learning facilities. 12
Learning Advice Academic Calendar Learning consultants can assist you with The calendar on page 14 contains the developing your study skills and can answer standard term dates. Your course may use many questions regarding your studies. a different calendar. You should check your school webpage to confirm which calendar For example: applies to you. • How do I keep up with all the reading? • What should I be doing with my More info: lecture notes? Web: intranet.ecu.edu.au/student/ • How do I know if I’m plagiarising? dates-and-events/academic-calendar • What makes a good essay or assignment at university level? Financial and Academic • How do I reference? Penalty Dates If you would like assistance with these You should be aware of the census or or other study related questions, please reporting dates when enrolling in a unit, check the range of activities and resources as these indicate when you can withdraw offered by learning consultants on ECU without incurring a penalty (either financial campuses. These can be found by visiting or academic). the Academic Skills Centre, which is accessible through the ‘My Communities’ tab of your Blackboard homepage. Census Dates The Census Date is the date on which More info: your enrolment is deemed to be finalised. Web: intranet.ecu.edu.au/student/ After the Census Date you will be charged my-studies/study-advice/learning-advisors for your unit(s) and start accumulating a HECS-HELP or FEE-HELP debt. You must Ask Us keywords: Learning Advice make any upfront payments and submit any request(s) for Commonwealth assistance by Lynda the Census Date. As an Edith Cowan To withdraw from a unit(s) without University student, you have unlimited incurring the cost for that unit(s), you must FREE access to Lynda.com, an online library do so before the Census Date. of high-quality instructional videos on the latest software tools and skills. With more More info: than 4,918 courses and 186,181 video Web: intranet.ecu.edu.au/student/ tutorials taught by industry experts, dates-and-events/withdrawal-dates Lynda.com is designed for all levels of Ask Us keywords: Census Date learners and is available whenever you’re ready to learn. You can even view courses on your iPhone, iPad, Android phone or tablet, or other mobile device. Lynda.com experts have curated playlists to help you get started in any of our subjects. More info: Web: lynda.com/newcourses.aspx Ask Us keywords: Research Support 13
2018 Academic Calendar SCHOOL MON FRI SEMESTER PATTERN TERMS WA NOTES JAN 1 5 Alternative 8 12 Semester Dates 15 19 Some Courses in the following Schools use 22 26 alternative Semester 29 2 31 JAN Dates. Please contact the Course Information Hub for FEB 5 9 more details. 12 16 • Education ORIENTATION 19 23 • WAAPA 26 2 1 • Nursing & Midwifery • South West MAR 5 9 2 12 16 3 University Observed Public Holidays 19 23 4 New Years Day 1 Jan 26 30 5 Australia Day 26 Jan APR 2 6 6 Good Friday 30 Mar 9 13 7 13 APR Easter Monday 2 Apr Anzac Day 25 Apr 16 20 MID SEMESTER BREAK Christmas Day 25 Dec 23 27 8 Boxing Day 26 Dec 30 4 9 30 APR MAY 7 11 10 Further information: 14 18 11 Phone: 134 328 21 25 12 28 1 13 JUN 4 8 STUDY WEEK 11 15 EXAMS 18 22 25 29 29 JUN INTER SEMESTER JUL 2 6 9 13 DEFERRED EXAMS 16 20 16 JUL ORIENTATION 23 27 30 3 1 14
SCHOOL MON FRI SEMESTER PATTERN TERMS WA NOTES AUG 6 10 2 13 17 3 20 24 4 27 31 5 SEP 3 7 6 10 14 7 17 21 8 21 SEP 24 28 MID SEMESTER BREAK OCT 1 5 9 8 12 10 8 OCT 15 19 11 22 26 12 29 2 13 NOV 5 9 STUDY WEEK 12 16 EXAMS 19 23 26 30 DEC 3 7 10 14 DE FERRED EXAMS 13 DEC 17 21 24 28 15
Academic Penalty Dates Appointments can be booked online or, alternatively, you can drop-in for a chat and The Academic Penalty Date is the date on become part of the research community. which your academic participation in a unit is confirmed. More info: You must withdraw from a unit before this Web: intranet.ecu.edu.au/research/for- date to avoid incurring a fail for the unit, research-students/soar-centre which carries a grade of WF (withdrawn fail). This applies to all courses except VET, Ask Us keywords: Research Support honours, research masters or doctoral thesis units. Other Research Support Extensive support for research students More info: is also offered through the Office of Web: intranet.ecu.edu.au/student/ Research and Innovation, Library, Research dates-and-events/withdrawal-dates Centres, Postgraduate Coordinators and Ask Us keywords: Academic penalty date school-based services. You will have: • Dedicated Research Consultants, who Postgraduate Services provide advice on planning your research, research design and methodology, data Graduate Research School analysis and reporting ECU’s Graduate Research School (GRS), • Dedicated Academic Writing provides a supportive environment for Consultants, who provide advice on research students and their supervisors. writing research proposals and theses. We aim to enhance the quality of the They can also assist with initial planning research experience and culture at ECU of a text, structuring and organising by providing face‑to‑face and online ideas, as well as with grammatical and training, seminars, academic events and stylistic problems. social activities. The GRS workshops are free and will ECU Study Overseas help you to develop new research and There are a number of opportunities for you professional skills, plus providing the as an ECU student to broaden your skills, opportunity to network with other knowledge and intercultural awareness by researchers. We also offer regular social undertaking part of your study overseas. events to encourage a collaborative and ECU has more than 90 exchange partners supportive peer network. in 35 countries, and there are financial More info: assistance options which can assist you in undertaking an overseas study experience. Web: reachyourpotential.com.au/grs Due to the time involved in planning and applying to study overseas you should SOAR Centre contact Student Central as early as The SOAR Centre is based on both possible to discuss your options for studying the Joondalup and Mount Lawley overseas as part of your ECU degree. campuses, and is a peer-to-peer support service for all Higher Degree More info: by Research (HDR) and Honours Web: intranet.ecu.edu.au/student/ candidates. Our SOAR Ambassadors, my-studies/study-opportunities/study- who are also research candidates, overseas/study-abroad offer free support and resources for the transition to life as a researcher, career Ask Us keywords: Study abroad development and building research skills. 16
Your support Student Central Student Health Services The Student Central office on each campus The Student Health Services provide is the first point of reference for all student General Practitioner (GP), Nurse and enquiries, including: Allied Health services to assist you with your health care needs. Appointments • Administration needs are recommended and all consultations • Enrolments occurring within the Student Health • Student support services Services are strictly confidential. • Lodgement of forms General Practitioner services provided to • Lost property local students are direct billed to Medicare. • Accepting EFTPOS, credit card and Services provided to international students cheque payments with current Overseas Student Health Joondalup Campus – Building 34 Cover (OSHC Allianz and OSHC Medibank Private only) coverage are direct billed Mount Lawley Campus – Building 3 to the provider. Physiotherapy services South West Campus – Building 1 are privately billed (available in Mount Lawley only). More info: Joondalup Campus – Building 6, Room 230 Telephone: 134 328 Phone: (61 8) 6304 5618 Email: enquiries@ecu.edu.au Mount Lawley Campus – Building 8, Web: intranet.ecu.edu.au/student/support/ Room 109 contact-us Phone: (61 8) 9370 6814 Ask Us keywords: Central South West Campus – there is no medical centre on campus, but there are medical centres in Bunbury and surrounds. More info: Web: intranet.ecu.edu.au/student/support/ student-health Ask Us keywords: Health Services 17
Counselling Service Equity, Diversity and Disability The Counselling Service is a free and Service (EDDS) confidential service to all current ECU The Equity, Diversity and Disability Service students residing in Australia to address any (EDDS) provides a free, confidential service personal issues that impact on your studies. for students with a disability or medical Counsellors can provide you with emotional condition, either permanent or temporary, support, help you understand the problems which may affect various aspects of life you have and assist you to find new solutions at ECU. EDDS also caters for students and new ways of coping. Sometimes, who are carers for a family member with specialised support or treatment from other a disability or medical condition. Students agencies may be required. If this needs to who register with this service can receive happen, your counsellor will discuss a referral help with: with you. • Liaising with academic staff You can talk to a counsellor about anything • Reading materials in alternative formats that is causing you concern, such as: • Alternative examination conditions • Balancing study, life and work. • Resource information and advice • Managing your time effectively. • Assistance with Library services • Cultural adjustment and living away • Provision of assistive equipment and from home. technology • Feeling stressed, anxious or depressed. • AUSLAN interpreting services • Difficulty studying, worrying about • Note-taking and transcription services achievement, doing presentations • Other support as appropriate. and exams. • Problems in relationships with family, Please contact the Equity, Diversity friends and partners. and Disability Service for a confidential chat, to find out more information or to • You have been sexually assaulted (current register as soon as possible to ensure that or past). If you need to report a sexual appropriate assistance and resources are assault or sexual harassment incident, organised in good time. information on how to do so can be found here: http://intranet.ecu.edu.au/student/ More info: support/sexual-assault-and-harassment/ how-do-i-report-a-sexual-assault Email: studentequity@ecu.edu.au • You are having issues around identity Telephone: (61 8) 6304 6960 • You are experiencing suicidal thoughts Web: intranet.ecu.edu.au/student/support/ or difficulties with thoughts around student-equity harming yourself. Ask Us keywords: Equity, Disability Reception office hours are Monday to Friday from 8.30am to 5.00pm. Joondalup Campus – Building 34, Room 245 Mount Lawley Campus – Building 3, Room 128 South West Campus – Building 1, Room 121 More info: Telephone: (61 8) 9370 6706 Email: counselling@ecu.edu.au Web: student.ecu.edu.au/support/counselling Ask Us keywords: Counselling 18
Student Connect Careers And Leadership Student Connect is a specialist student Services support team located on each campus. Get Ready! Its primary function is to work closely with students who need support in With ECU Careers and Leadership Services, maintaining their studies, due to Academic you could go anywhere. or Personal issues. • Am I in the right course for the career Student Connect is an appointment I want? based, confidential service based on • How can mentoring and volunteering individualised case management. At the improve my employability skills? initial appointment a Student Connect • Where do I find the best employment Officer will establish a tailored action opportunities for me and make myself plan to determine strategies to overcome stand out from the crowd? barriers to success. Action plans typically ECU Careers and Leadership Services involve referrals to a range of services offer a range of free resources and which could include the Course Information professional services to help you answer Hub, Learning Consultants, staff within these questions. the School as well as traditional specialist services such as Equity, Counselling, Through our service, you will have access Student Health Service etc. and if required to workshops, online resources, virtual and external agencies. on campus careers fairs, one-on-one career appointments and a range of volunteering Student Connect work closely with both and mentoring opportunities to improve Domestic and International students to your employability skills and make you an provide a range of advice that focuses on: ECU job ready graduate. • Study load management • Alternative enrolment options dependent on the students’ personal situation • Providing access to specialised services In supporting International students, the Connect team provides: • Enrolment load monitoring • Advice regarding student visas and associated processes • Confirmation of Enrolment (COE) variations • Department Immigration and Border Protection reporting ramifications. More info: Telephone: (61 8) 6304 2988 Email: studentconnect@ecu.edu.au Web: intranet.ecu.edu.au/student/support/ student-connect Ask Us keywords: Student Connect Officer 19
Careers Mentoring: ECareerHub: • Help new students settle in to ECU as a mentor in the Peer Mentoring Program • Access a range of employment, training, internship, vacation and graduate • Gain insights into your chosen industry opportunities and build valuable professional relationships through the Alumni • Register for one of our career workshops Mentoring Program. • Discover events including employer visits, regular industry networking events, Unlike other university career services, career fairs and panel discussions ECU offers ongoing support even after • Book an appointment with a you graduate. Regardless of where you Career Adviser are in your career journey, Careers and Leadership Services can help make you • Access online career resources, career an ECU job ready graduate. Don’t wait, direction planning tools and FAQ’s contact us today! • Stay informed through the CareerHub News page More info: One-on-one career appointments: Telephone: (61 8) 6304 5899 • Job search techniques, including résumé Web: intranet.ecu.edu.au/student/support/ writing, how to address the selection careers-and-leadership-services criteria and what to say in an interview Email: careers@ecu.edu.au • Assessing your career development goals Ask Us keywords: Careers, Mentor, Volunteer and assistance to develop an individual action plan • Build self-awareness skills to understand Faith Support your personal strengths, interests and You, your faith, and your traditions are personal qualities valued and respected as a member of • Networking and the importance of ECU’s dynamic, multicultural and multifaith making contacts within your chosen community. The below resources are industry. available to students: • The Multifaith Chaplaincy service is Employability available to assist and support your Taking part in volunteering and mentoring spirituality, to provide care, and foster a activities improves your leadership, sense of community at ECU. communication and employability skills. It • Mount Lawley Multifaith Centre – Room also looks great on your résumé and helps 8.114 is available for meetings, prayer, you stand out from the crowd. bible studies and other faith purposes. Volunteering: • Joondalup Police Chapel – The Joondalup Police Chapel is available to the ECU • Give back to your local community community. • Get involved in important social and • Mussallahs are available at Joondalup environmental issues in Room 17G.101 and at Mount Lawley in • Develop academic, professional and Room 16B. For access call 6304 3333. social networks • Meet like-minded people. More info: Web: intranet.ecu.edu.au/student/campus- life/campus-facilities/multifaith-centre Ask Us keywords: Multifaith 20
Off-Campus Support Tutorial Assistance Off-campus (online) units are delivered via Aboriginal Tutorial and Mentoring Program virtual learning environment, Blackboard, (ATMP) accessible through the Student Portal. The Aboriginal Tutorial and Mentoring All students studying off-campus units can Program (ATMP) aims to improve the access the same services and facilities as educational outcomes of Aboriginal and on-campus students. ECU is committed to Torres Strait Islander students in tertiary providing you with flexible, student-focused courses to the same levels as those for learning opportunities. non-Aboriginal Australians. More info: The ATMP covers the cost of engaging a tutor to provide academic and study Telephone: 134 328 skills assistance to eligible students. Email: enquiries@ecu.edu.au Students can receive up to two hours Web: intranet.ecu.edu.au/student/support/ tutorial assistance per subject per off-campus week, which will be supplemented by an additional total of five hours exam Ask Us keywords: Off-Campus preparation (conditions apply). Aboriginal and Torres Strait The Centre for Learning and Teaching facilitates ATMP for Aboriginal and Torres Islander Student Support Strait Islander students at ECU. Kurongkurl Katitjin To be eligible for ATMP, you must be Kurongkurl Katitjin, pronounced of Australia Aboriginal or Torres Strait koor-ong-curl cut-it-chin, is a Nyoongar Islander descent, and enrolled (internally or phrase meaning “coming together to externally) on a full-time or part-time basis learn” and is the name of ECU’s Centre in an undergraduate education program. for Indigenous Australian Education and Students will need to complete a student Research. Established in 1991, Kurongkurl application form every semester. Katitjin plays a key role in assisting the First year students are strongly encouraged University to meet its commitment to to apply for ATMP to help with your studies Aboriginal and Torres Strait Islander people. in your foundation year. The role encompasses support for Bridging, postgraduate and WAAPA whole-of-university activities and students are not entitled to ATMP programs, including facilitating specific assistance. However applications from teaching, research and social support students will be considered on a case by to meet the academic and cultural case basis. needs of Aboriginal and Torres Strait Islander students. Student Rooms As an important cultural and social hub Kurongkurl Katitjin provides dedicated for Aboriginal and Torres Strait Islander study and relaxation areas for Aboriginal students, Kurongkurl Katitjin is located on and Torres Strait Islander students at ECU. the Mount Lawley Campus, though has These areas provide additional computing custom facilities across all campuses. facilities, quiet space for tutoring sessions and a social hub to connect as a student community. Access can be arranged by contacting Kurongkurl Katitjin. 21
Elders-in-Residence Connect Officer (except when Each ECU campus has a local Nyoongar completing units in the final semester Elder-in-Residence. Elders provide high of the course) level advice and support for Aboriginal ‒‒ Withdrawing or deferring studies cultural activities across the University to without authority all staff and students. • Failing to provide ECU with address/ Appointments can be arranged by email via change of address details within seven Kurongkurl Katitjin. days of arrival or address change • Not maintaining overseas student health More info: cover (OSHC) Web: www.kk.ecu.edu.au Students are encouraged to familiarise Email: kk@ecu.edu.au themselves with these conditions and any others by visiting the Department of Ask Us keywords: Indigenous Studies, Immigration and Border Protection website. Tutorial Assistance, Aboriginal, ATMP More info: International Student Support Web: border.gov.au/Trav/Stud Emergency Assistance Ask Us keywords: International Visa Australia's emergency services (Police, Fire International Support and Assistance or Ambulance) can be reached by calling 000 on any phone. For more information International students are able to access visit www.triplezero.gov.au all the support services listed in this guide. Please ensure you have read it thoroughly International Online Resources so you are aware of the services available ECU has prepared online resources to you as an ECU Student. In addition which will help you transition into study to this you can also contact the Student in Australia with ECU. All International Connect Team for assistance with: Students should explore the information • Confirmation of Enrolment (CoE) made available via the Online International • General advice regarding maintaining Student Induction. visa compliance More info: • Any other issue you are concerned about that may be affecting your studies Telephone: 134 328 Email: enquiries@ecu.edu.au More info: Web: ecu.edu.au/new-students/relocating- Telephone: (61 8) 6304 2988 and-international-students Email: studentconnect@ecu.edu.au Maintaining Your Visa Web: intranet.ecu.edu.au/student/support/ student-connect Students must comply with their visa conditions and ECU enrolment requirements Legal Assistance in order to retain their Student Visa. The ECU Student Guild offers services to Students will be reported and visas may be help with Financial and Legal support. cancelled for: • Not meeting course requirements in More info: relation to enrolment, attendance and Telephone: (61 8) 6304 2640 satisfactory academic progress including: Email: studentassist@ecuguild.org.au ‒‒ Studying less than a full-time load Web: ecuguild.org.au/student-assist/ without approval from a Student 22
Respect. Now. Always. Report an Incident Sexual Assault and Harassment You can report a sexual assault directly to ECU on +61 8 6304 2282 all hours, or by At ECU we are committed to a safe email: reportassault@ecu.edu.au learning and working environment. We have zero tolerance for sexual assault Reporting outside ECU: or harassment. • WA Police (131 444) all hours Support is available from ECU and other • The Sexual Assault Resource Centre organisations, no matter when or where (SARC) on +61 8 9340 1828 or the assault or harassment happened. 1800 199 888 (free from landline) all hours Support Available Please let someone at ECU know you have ECU has staff ready to support students. made a report so we can support you. You can decide if, when and where you seek help. What Will Happen if I Make a Report? Your report will be escalated to a senior More info: member of ECU staff as soon as possible. Web: intranet.ecu.edu.au/student/support/ They will attempt to contact you as soon sexual-assault-and-harassment/who-can- as they receive the report and ask how i-talk-to-about-my-situation you wish to proceed. They will arrange any support you may need, including Who do I Call in an Emergency police reporting, counselling, medical If your situation is immediately appointments, or rehousing. life-threatening or urgent: You may also choose no action be Call 000 from a landline or taken other than ECU providing Call 112 from a mobile. appropriate support. Request immediate police attendance and/ or ambulance if needed. More info: ECU Security can be contacted at any time Web: intranet.ecu.edu.au/student/support/ (day or night) sexual-assault-and-harassment Call +61 8 6304 3333 ECU Security will also follow up with other ECU support staff or Police and Emergency Services if required. 23
PAYMENT TIME PAYMENT METHOD HOW TO PAY (BUSINESS DAYS) ECU ONLINE PAYMENT Access our secure transaction site: 1-2 days yyVISA and MASTERCARD payonline.ecu.edu.au for payment 24 hours a day by Credit or Debit Card. PAYMENT FROM OVERSEAS Payment can be made in your 4 days yyVISA and MASTERCARD preferred currency from overseas via yyBank Deposit bank transfer or credit card. Log in via yyBank Transfer the secure ECU Western Union site: www.geoforeducation.com/ecu TELEPHONE AND INTERNET Contact your participating Bank or 3-5 days BANKING Financial Institution to make this yySavings payment directly from your cheque yyCheque Accounts account, savings account or credit card. yyVISA and MASTERCARD When prompted simply enter the BPAY yyOther Credit cards Biller Code and your reference number shown on your Statement of Account. TELEPHONE PAYMENT For payment by Debit / Credit 3-5 days yyVISA and MASTERCARD (MASTERCARD / VISA) Cards by telephone: Call 1300 BPOINT or 1300 276 468 When prompted, simply enter the BPOINT Biller Code and your reference number shown on your Statement of Account. CHEQUE PAYMENT BY MAIL Mail to: AUD$ Cheques Edith Cowan University, 5-10 days Student Fees Office, 270 Joondalup Drive, Joondalup, 6027 Please enclose a copy of your Statement of Account. PAY AT STUDENT CENTRAL yyJoondalup Building 18 1-2 days yyEFTPOS yyMount Lawley Building 3 yyVISA and MASTERCARD yyBunbury Building 1 yyCheque Please note cash payments are not accepted. CASH PAYMENT Provide your Student ID Number and 1-2 days yyIn person at selected Statement of Account available on Commonwealth Bank of SIMO to pay at the following W.A. Australia branches Commonwealth Bank of Australia Branches: $ yyJoondalup yyWhitfords yyDianella yyMorley yyKarrinyup yyMount Lawley yy150 St Georges Tce Perth yyBunbury INTERNATIONAL MONEY Pay by International Money Transfer 7 days TRANSFER To transfer money into ECU’s bank (timing may vary account: payonline.ecu.edu.au/imt by bank location) 24
Money Matters Fees Help Fees Calculator HECS-HELP, FEE-HELP and SA HELP are available to eligible students. HECS-HELP The Fees Calculator can be used to is a loan that enables Commonwealth calculate the approximate cost of the first Supported students to defer the payment year of your course or to search for the cost of their student contribution amounts. of a unit. FEE-HELP is a loan scheme available to The rate of fees charged will be dependent domestic students in eligible fee-paying on the course in which you are enrolled in, programs. SA-HELP is a loan scheme your Citizenship/Visa status and where you available to eligible students for their are residing. Student Services and Amenities Fee (SSAF). More info: More info: Web: intranet.ecu.edu.au/student/money- Telephone: (61 8) 6304 3535 matters/fees/fees-calculator Email: student.fees@ecu.edu.au Ask Us keywords: Fees Calculator Web: studyassist.gov.au/sites/StudyAssist/ Web: intranet.ecu.edu.au/student/money- Fee Invoices and Due Dates matters/fees/domestic/help-loans Tuition fees are payable each teaching Ask Us keywords: HECS or HELP loan period that you are enrolled in a unit. Your fee invoice, which is also known as your Paying Fees Statement of Account, will be available Ensure that you allow time for your at the beginning of each teaching period payment to reflect on your Statement (eg. Semester, Trimester, Term) through of Account on SIMO by referring to the SIMO. After you have enrolled into your payment time as outlined above. If the unit(s) and approximately 2-4 weeks prior payment has been made after the due to the due date, you will receive an email to date, you must contact the Fees and your student account to advise you of the Scholarships Office. availability of your Statement of Account. If you are enrolled into teaching periods More info: other than or in addition to Semester 1 and Web: payonline.ecu.edu.au Semester 2, you will be invoiced separately Ask Us keywords: Paying Fees for these units prior to the relevant due date for that teaching period. Please note that the due date for payment of fees is not the ‘Census’ or ‘Financial Penalty’ date. More info: Web: intranet.ecu.edu.au/student/money- matters/fees Ask Us keywords: Statement of Account 25
Student Services and Scholarships Amenities Fee ECU Scholarships are offered to potential In October 2011, the Australian Parliament students as well as current students and passed the Higher Education Legislation support undergraduate, postgraduate or Amendment (Student Services and research degree study. ECU Scholarships Amenities) Bill 2011 to allow universities and aim to assist you financially while you study other higher education providers to charge a and can usually be used for a variety of compulsory Student Services and Amenities expenses including course fees, text books, Fee (SSAF) from 2012. Under the legislation other study related or living expenses. universities are allowed to charge an annual They are available to a wide range of SSAF which is indexed annually. students, such as postgraduate research students, Aboriginal and/or Torres Strait The SSAF revenue is allocated entirely to the Islander Australians, students from low provision of student services and amenities, socio-economic backgrounds, students ranging from student social clubs and from rural or regional areas and students societies, to health, counselling, sport and with disabilities. They are offered to high recreation, student welfare, careers advice, academic achievers and those in need of student advocacy, Orientation, production financial support. There are also many and dissemination to students of media, help awards and scholarships funded by in Orientation and student representation. external donors. Your SSAF Fee is not automatically included Examples include: in any HECS-HELP or FEE-HELP payments and must be paid in addition to your tuition • ECU Equity scholarship fees. However you may be able to opt to • ECU Excellence scholarships defer payment of the Services and Amenities • ECU Aboriginal and/or Torres Strait Fee using SA-HELP via your SIMO account Islander scholarships if eligible. • ECU South West campus scholarships More info: More info: Web: intranet.ecu.edu.au/student/money- Web: ecu.edu.au/scholarships matters/student-service-amenities-fee Ask Us keywords: Scholarships Ask Us keywords: Services and Amenities Fee 26
Loans Elite Athlete Program ECU Student Loans are aimed at assisting The University recognises and promotes you to successfully complete your course by the value of combining both sporting and improving your circumstances. ECU Student academic aspirations. ECU is a member of Loans are available to students who meet the Elite Athlete Friendly University (EAFU) the eligibility requirements, for amounts network. ECU has an agreement with the between $500 and $1500. The loans are Australian Sports Commission to support interest-free and must be fully repaid elite athletes in achieving and balancing within 12 months (26 fortnightly payments). both their academic and sporting pursuits. All student loan applications are assessed There are many elite athletes currently in accordance with the Management of studying at ECU who compete nationally Student Loans Policy, see the website and internationally in a broad range of for further information including sports including AFL football, basketball, eligibility requirements. soccer, netball, athletics, swimming, More info: cycling, rowing, volleyball, hockey and wheelchair sports. Web: intranet.ecu.edu.au/student/money- matters/loans For further information on whether you qualify as an ECU Elite Athlete and to Ask Us keywords: Loan register for the program: More info: Web: intranet.ecu.edu.au/student/support/ elite-athletes 27
Western Australia Joondalup Mount Lawley Perth Bunbury Your campus Campus Maps Getting Around We provide our campus maps in multiple Public Transport formats to assist you to easily locate our buildings and other facilities: Public transport to ECU is easy. Our Active Transport maps, which are available • Interactive campus maps to search and through our website, illustrate the bus zoom in to find specific locations, rooms routes and bus stops, CAT routes and stops and routes as well as the train and bus stations. • Downloadable campus maps are Joondalup Campus provided in the PDF format and are suitable for printing and taking with you The Joondalup Campus is located a short • Access and mobility maps that provide distance from the Joondalup Train Station information to help you make informed making it easy to catch public transport to choices about safe and accessible routes ECU. You can simply walk from the station to and from, and within, our campuses to the Joondalup Campus, or there is a free CAT Service that runs directly from the • Directories are located at various points train station to the Joondalup Campus. around our campuses Mount Lawley Campus More info: The Mount Lawley Campus is located on Web: ecu.edu.au/about-ecu/our-campuses/ Alexander Drive which is well serviced by campus-maps buses that run to and from Perth every Ask Us keywords: Map 15-20 minutes, as well as direct services to Morley Bus Station, Alexander Heights and Ballajura. 28
South West Campus Parking On Campus The South West Campus is located in All vehicles parked on University grounds on South Bunbury and is well serviced by weekdays, between 8.00am and 5.00pm, TransRegional buses. are required to display either a current valid parking permit or a valid metered parking More info: ticket. All ECU parking areas and bays are Telephone: (61 8) 9722 7800 clearly marked. You must park within the Web: pta.wa.gov.au/ appropriate marked bay in accordance Ask Us keywords: Transport to ECU with your permit/ticket entitlements. If you wish to park on campus you will need to purchase a Student (Red) parking Smart Rider permit online. For short term parking, daily All full-time ECU students are entitled and weekly scratchies can be purchased to Transperth concession fares as long from either the campus cafés or Co- as they have a valid Transperth Tertiary Op Bookshop. SmartRider (no other form of concession will be accepted). Part-time students are For security reasons, students with a not entitled to tertiary concession fares. current permit remaining on campus after 5.00pm are permitted to park in staff bays Your ECU Student ID card can also be (marked blue) in order to be closer to the set up for Transperth travel (instead of university buildings. getting a separate Tertiary SmartRider); however you will need to complete the ECU When parking in an ACROD disabled bay Transperth Consent Declaration form. You you are required to clearly display a current can be assisted with this by eLab staff, at ACROD permit as well as a valid ECU Student Central or you can apply online. Permit. These bays are enforced 24 hours a day, 7 days a week. More info: More info: Web: ecu.edu.au/about-ecu/getting-to- ecu/tertiary-smartrider Web: ecu.edu.au/centres/facilities-and- services/our-services/parking/overview Ask Us keywords: SmartRider or Transperth concession Ask Us keywords: Parking permit 30 mins 20 mins 100 mins ECU Joondalup ECU Mount Lawley ECU South West Campus from Campus from Campus from Perth city by train Perth city by bus Perth city by car 29
Cycling and Walking Urbi For those who want to travel smart The Urbi Bike Share Scheme offers three and access the University by walking or docking stations at the Joondalup Campus. cycling, there are safe pathways that can The app-based bike sharing scheme be used. Detailed information on end-of allows users to borrow a bike and helmet. trip facilities such as lockable bike cages, Other Urbi bike stations are located at lockers, showers and change rooms can be Joondalup Train Station, Joondalup Health found on ECU campus maps. Campus and Lakeside Shopping Centre. Web: ecu.edu.au/new-students/our- Urbi Bike Share located at: campuses/campus-maps • Building 22 & 31 Ask Us keywords: Campus maps • Campus Living Villages Student Car Share More info: The Student Car Share Scheme allows Telephone: +61 (0)8 9228 9009 students to hire a vehicle on a short Email: info@urbibike.com.au term basis. ECU has 2 cars available at Joondalup and 2 cars available at Web: urbi.bike/joondalup/ecu-students/ Mt Lawley. Student Car Share located at: • Car Park Ten (10) at ECU’s Joondalup Campus • Car Park Nine (9) at ECU Mount Lawley Campus More info: Email: info@studentcarshare.com.au Web: studentcarshare.com.au/ 30
Security On-Campus Accommodation The ECU Security & Traffic Services is On-Campus (ECU Village) staffed by qualified, professional and committed Security Officers and operates Accommodation on ECU campuses is 24 hours a day, seven days a week. Security provided by Campus Living Villages (CLV). officers are available via our 24/7 control CLV specialises in developing exciting and room to walk you to your car or bus stop supportive student residential experiences when you are studying on-campus during for education institutions across the globe. the evening, on weekends or public holidays. There is an excellent choice of fully Should you notice any suspicious behaviour, furnished, self-catered room options across or would like to report an incident please the three ECU campuses. Residential life is call our dedicated and professional team at a core focus, with events designed to help any time. students meet people from all over the world, support their studies and learn new Security telephones, located on an life skills external wall of most buildings, connect automatically to University security staff. Prices at the Villages are inclusive of all Security & Traffic Services would ask that utilities, making it easy to budget for all students and staff add our security with no hidden surprises. On-campus number to your mobile phone just in case accommodation is limited and places fill up you need our help. Our contact number is fast. We recommend applying as soon as 6304 3333. possible to secure yourself a room. Personal Safety More info: While your ECU campus and Perth and Web: mystudentvillage.com Bunbury are very safe, clean and friendly. Ask Us keywords: accommodation With this in mind, and considering our campuses are open to the public, you are Off-Campus Accommodation encouraged to use your common sense Campus Living Villages (CLV) can also and remain vigilant by being aware of your assist you if you are interested in finding personal belongings and surroundings. off-campus accommodation. Please A few things to keep in mind are: contact ECU Village for more information. • Keep your valuables in a safe place More info: • Do not leave bags containing money or items of sentimental value unattended Email: info@ecuvillage.com.au • At night, walk with a friend and keep to Ask Us keywords: accommodation well-lit areas. Or, if on-campus, you can ask Campus Security to walk you to your Homestay vehicle or around campus. Homestay is another alternative style • Keep your passport, personal items and of accommodation to on-campus living. money in a safe place at all times Students selecting Homestay will live in an • Always lock the door to your room/home environment in which they can study and have access to the Australian way of life More info: through interaction with another family Telephone: Extension 3333 (ECU or individual. phone only), or (61 8) 6304 3333 from any More info: external or mobile phone. Web: ecu.edu.au/security Web: homestaynetwork.org/ Ask Us keywords: security, safety 31
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