OCTOBER - DECEMBER 2020 - City of Onkaparinga
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FROM THE CEO SCOTT ASHBY CHIEF EXECUTIVE OFFICER I am pleased to present this issue of The Quarter, the City of Onkaparinga’s key performance report for our communities. The Quarter summarises our performance and activities over the past three months and reports on our progress towards achieving our communities’ goals as outlined in the Community Plan 2030. It provides an extensive and thorough review of our projects, services and programs. It also details significant events and other related matters that have occurred during the period. The Quarter, together with our community satisfaction survey, annual report and annual business plan, all provide detailed and easily accessible information on the operations, direction and performance of council. I trust that you will find its content valuable and informative. THE QUARTER OCT-DEC 2020 CEO MESSAGE Page 2 of 59
COVID-19 UPDATE The impacts of COVID-19 are being felt by everyone in our community. As an organisation we have responded to COVID-19 restrictions through the organisation’s Crisis Management Team (CMT). The focus of CMT has been to ensure continuity of critical services and functions across council, whilst ensuring a safe environment for staff and the community. As restrictions have eased, the organisation has responded in returning services to community in accordance with government guidelines and restrictions. During the initial stages of COVID-19, many of our services to community were impacted. Critical services continued to be offered during this time with no interruption to service delivery. Government restrictions closed a number of Council services and sites making them unavailable to the community. A large number of services forced to close during this period such as libraries, youth centres, positive-ageing centres; adapted their delivery models to ensure some level of service and contact was still provided to community. This was especially important for services regularly working with isolated and vulnerable communities. In this issue of The Quarter, statistics may vary for services that were impacted by closures, restricted services or in some cases an increase in demand. For more information on our response to COVID-19, please visit our dedicated COVID-19 Community Update website page by clicking on the below image: This page includes information such as: • Customer Service Office information (all reopened) • Continued restrictions on services • Community relief measures • Playgrounds and open space • How to report people breaking or ignoring restrictions • External links for more information THE QUARTER OCT-DEC 2020 COVID-19 Page 3 of 59
CORPORATE CHRIS WHITE, DIRECTOR CORPORATE Anthony Spartalis, Chief Financial Officer Managers: Jade Bird, Manager Financial Services Desma Morris, Manager Governance Jordan Littlefair, Manager People and Culture Heath Colebatch, Manager Organisational Effectiveness Brian Strawbridge, Manager Information Communication & Technology THE CORPORATE DIVISION SUPPORTS THE BUSINESS IN FINANCIAL SERVICES DELIVERING INTERNAL Financial Planning & Analysis SERVICES THAT FACILITATE THE GREAT WORK OF OUR Financial Accounting CUSTOMER-FACING TEAMS. WE PROVIDE SUPPORT FOR THE Revenue BUSINESS VIA FINANCE AND Procurement Services BUDGETING SERVICES, PROCUREMENT AND PURCHASING, COMPLIANCE, GOVERNANCE INFORMATION MANAGEMENT, POLICY AND AUDIT SUPPORT, Civic & Elected Member Liaison INFORMATION TECHNOLOGY Corporate Governance SUPPORT, AND FUNCTIONAL/ SERVICE REVIEW SUPPORT. WE Corporate Information Management ALSO SUPPORT OUR FANTASTIC STAFF, ELECTED MEMBERS AND COMMITTEES VIA THE PEOPLE AND CULTURE PROVISION OF TRAINING AND DEVELOPMENT SERVICES, Human Resources PAYROLL, RECRUITMENT, ELECTED MEMBER LIAISON, Learning and Development AGENDA AND MINUTE CREATION, AND INDUSTRIAL Organisational Development SERVICES. Work Health and Safety Payroll ORGANISATIONAL EFFECTIVENESS Business Performance Improvement INFORMATION COMMUNICATION TECHNOLOGY Business Systems Technology Support ICT Reform THE QUARTER OCT-DEC 2020 CORPORATE Page 4 of 59
CORPORATE WORKFORCE - FULL TIME EQUIVALENT The following table and chart reflect the number of full time equivalent employees including externally funded positions. This figure is inclusive of staff on leave, however does not include agency staff, trainees or apprentices. WORKFORCE - FULL TIME EQUIVALENT 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec FTE 696.29 700.74 701.54 694.11 704.21 WORKFORCE - EMPLOYEE TURNOVER The following table and chart reflect the employee turnover results by quarter with a further breakdown by employee initiated and organisational initiated categories. This figure is not inclusive of agency staff or trainees and apprentices. EMPLOYEE - STAFF TURNOVER 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Employee Turnover 1.69% 2.31% 1.17% 2.89% 1.86% THE QUARTER OCT-DEC 2020 RECRUITMENT Page 5 of 59
CORPORATE WORK HEALTH AND SAFETY We aim to provide and promote a healthy and safe work environment that minimises the risk of injury or illness arising from work activities. This data is provided from the Local Government Association Workers Compensation Scheme (the Scheme). This data is used by the Scheme to calculate the percentage of our salaries and wages payable as workers compensation insurance premium. The statistics are updated on a monthly basis but the currency/accuracy of data is dependent upon the status of a claim and the injured employee’s return to work. If an employee is away from work for an extended period of time, their claim information is not provided until they have returned to work. If a claim is pending, it may be many months before wages are claimed from the Scheme. This reporting approach is uniform across local government areas in South Australia and in no way has any adverse effect on our Health & Safety or Injury Management responsibilities or outcomes. LOST TIME INJURIES The following table and chart reflect the number of lost time injuries incurred (one complete shift or more of lost time). LOST TIME INJURIES 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Lost Time Injuries 2 2 4 7 3 INJURY MANAGEMENT – NEW WORKERS COMPENSATION CLAIMS The following table and chart reflect the number of new workers compensation claims. INJURY MANAGEMENT – NEW WORKERS COMPENSATION CLAIMS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Workers Compensation Claims 3 5 5 7 4 THE QUARTER OCT-DEC 2020 WORK HEALTH & SAFETY Page 6 of 59
CORPORATE VOLUNTEER INVOLVEMENT - NUMBER OF COUNCIL VOLUNTEERS The table and graph represents the number of volunteers who support the delivery of council services and programs to our community. VOLUNTEER INVOLVEMENT - NUMBER OF COUNCIL VOLUNTEERS 2019 2020 2020 2020 * 2020* Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec City of Onkaparinga Volunteers (number) 571 570 526 483 476 TOTALS 571 570 526 483 476 VOLUNTEER INVOLVEMENT - HOURS CONTRIBUTED The table and graph represents the number of hours contributed by our volunteers to support the delivery of council services and programs to our community. VOLUNTEER INVOLVEMENT - HOURS CONTRIBUTED 2019 2020 2020* 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec City of Onkaparinga Volunteers (hours) 22,484 19,624 7,407 21,087 19,690 TOTALS 22,484 19,624 7,407 21,087 19,690 * Please note, figures for the Apr-Jun 2020 period may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER OCT-DEC 2020 VOLUNTEERS Page 7 of 59
CORPORATE GOVERNANCE - ELECTED MEMBER REQUESTS GOVERNANCE - ELECTED MEMBER REQUESTS The following chart and table reflects the number of requests received per 2019 2020 2020 2020 2020 quarter from elected members via our Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec elected member request process. Completed 157 233 224 287 377 In Progress 2 1 1 8 11 TOTALS 159 234 225 295 388 THE QUARTER OCT-DEC 2020 ELECTED MEMBER REQUESTS Page 8 of 59
CORPORATE PROJECT REPORTING Est Completion Percent On SERVICE - CIVIC - COUNCIL, COMMITTEES AND EM On Time Date Complete Budget WORKSHOP MANAGEMENT 30/11/22 100% Y Y To facilitate and manage the logistics of Council and Committee meetings Status Update The Civic Governance section supported Council, its Committees and Elected Member sessions during the October to December 2020 quarter through the production of agendas and minutes for three Council meetings and ten Committee meetings. Meetings of the Strategic Directions Committee, Audit Risk Value and Efficiency Committee, ICT Reform Project Steering Committee, Australia Day Awards Committee and Council Assessment Panel were held. Three Elected Member sessions were held with topics including the Long Term Financial Plan and the Grants and Sponsorship Program Review. Est Completion Percent On On Time SERVICE - FACILITATION OF CIVIC EVENTS AND AWARDS Date Complete Budget 30/11/22 100% Y Y Plan, schedule and host civic and corporate events and forums on behalf of the Mayor and the City including development of protocols, official and civic guest lists. Status Update A citizenship ceremony was held on Monday, 12 October at 7pm at the Hopgood Theatre. Deputy Mayor Geoff Eaton presided over the ceremony with 40 conferees from 16 different countries receiving Australian Citizenship. Amanda Rishworth MP, Federal Member for Kingston, Rebekha Sharkie MP, Federal Member for Mayor and Nat Cook MP, Member for Kaurna attended and spoke at the ceremony. The 2020 Mayors Garden Competition awards presentation evening was held on Monday 16 November. The Mayor and staff judged the nominated gardens with the winners listed below. Best Urban Garden: Dee Jones, Best Community Garden: The Big Backyard, Best Courtyard Garden: Melanie and Ben Volkmann, Best School Garden: Willunga High School, Best Rural Garden: Irene Moon. The 2020 Mayors Christmas light display competition was judged by the Mayor, Cr Geoff Eaton and Cr Alayna de Graaf with the winners being Best Street: Keane Court, Old Reynella, Best Single House: 67 Emmerson Drive, Morphett Vale (Hall of Fame), Community Spirit: 20 Summerford Road, Aberfoyle Park. THE QUARTER OCT-DEC 2020 CORPORATE - PROJECT REPORTING Page 9 of 59
PLANNING & REGULATORY SERVICES RENEE MITCHELL, DIRECTOR PLANNING & REGULATORY SERVICES Managers: Ben Victory, Manager Development Services (Acting) Ian Hawkins, Manager Community Safety & Property PLANNING, PROPERTY, RANGERS AND COMPLIANCE DEVELOPMENT SERVICES SERVICES ARE KEY TO OUR Development Policy COMMUNITIES. EXTERNALLY FOCUSSED, THE PLANNING AND Planning REGULATORY SERVICES DIVISION WILL ACTIVELY DRIVE Building & Development Compliance THE ORGANISATION’S Development Support DEVELOPMENT POLICY AND OVERSEE PLANNING AND DEVELOPMENT APPLICATIONS, COMMUNITY SAFETY & PROPERTY ASSESSMENTS AND Community Health COMPLIANCE. THE DIVISION WILL LEAD COMMUNITY HEALTH Community Rangers AND COMMUNITY SAFETY SERVICES, INCLUDING OUR Community Safety Business Support APPROACH TO MANAGEMENT OF CATS AND DOGS, WORKING Property Management CLOSELY WITH OUR ELECTED MEMBERS AND RESIDENTS TO DELIVER SAFER, MORE VIBRANT COMMUNITIES. THE QUARTER OCT-DEC 2020 PLANNING & REGULATORY SERVICES Page 10 of 59
PLANNING & REGULATORY SERVICES PLANNING - DEVELOPMENT APPLICATIONS LODGED All development, as defined by the Development Act 1993, requires the lodgement of a development application to seek development approval. PLANNING - DEVELOPMENT APPLICATIONS LODGED 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Development Applications Lodged 840 808 953 1,163 1,314 THE QUARTER OCT-DEC 2020 DEVELOPMENT APPLICATIONS LODGED Page 11 of 59
PLANNING & REGULATORY SERVICES PLANNING - DEVELOPMENT DECISIONS BY TYPE The Development Act sets out different assessment path types for development applications, including Building Rules consent only (Development Plan consent not required), complying, Residential Development Code complying, merit and non-complying. In these reported statistics, we’ve combined Building Rules consent only and complying together, and we’ve also separated land division applications (which are almost all merit) from building/land use applications. PLANNING - DEVELOPMENT DECISIONS BY TYPE 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Complying 223 197 213 281 309 Land Division 33 54 39 53 48 Merit 362 390 326 411 458 Non-Complying 5 4 4 6 5 Residential Code 29 43 43 55 70 TOTALS 652 688 625 806 890 PLANNING - DEVELOPMENT DECISION TURNAROUND TIMES (DAYS) All development applications are subject to prescribed assessment timeframes, the length of which depends on the required assessment path and whether the application seeks Development Plan consent, Building Rules consent, Land Division consent and/or development approval. These timeframe averages do not include requests for further information or referrals to state government agencies. PLANNING - DEVELOPMENT DECISION TURNAROUND TIMES (DAYS) 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Complying 7 9 8 9 6 Land Division 23 34 36 19 22 Merit 21 25 21 24 23 Non-Complying 74 90 150 73 42 Residential Code 8 11 9 10 9 THE QUARTER OCT-DEC 2020 DEVELOPMENT APPLICATIONS TURNAROUND TIMES Page 12 of 59
PLANNING & REGULATORY SERVICES COMPLIANCE - CUSTOMER REQUESTS The following table and chart reflect the number of development compliance related investigations undertaken as a result of customer enquiries for the quarter. In many instances the investigation of enquiries and complaints may require a number of inspections, letters, possibly enforcement notices issued and court appearances made by staff; however, this is not reflected in the provided figures. COMPLIANCE - CUSTOMER REQUESTS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Advertising / Signage 6 15 20 9 10 Breach of Approval 35 46 49 26 50 Change of Use 1 2 2 1 Control of Dust 5 3 9 5 10 Development General/Misc 26 32 42 65 72 Election Signage 1 1 Fencing / Retaining 5 7 11 4 6 Home Activities 5 11 8 10 10 Other 48 48 50 45 55 Proactive / Internal 19 1 11 13 17 Significant Tree Removal 3 5 2 7 5 Stormwater Flooding 6 17 37 22 17 Unauthorised Development 16 26 41 44 30 Unsightly Premises 25 9 19 17 27 TOTALS 199 222 301 270 310 THE QUARTER OCT-DEC 2020 COMPLIANCE REQUESTS Page 13 of 59
PLANNING & REGULATORY SERVICES BUILDING AND COMPLIANCE - INSPECTIONS The Building Team has carried out inspections of building work, new pool inspections and building compliance inspections over the quarter. Inspections by the Building Team are reflected within the following table and bar chart. In many instances the inspection of building work or a swimming pool will reveal non-compliance with the Building Rules and as a result require further BUILDING AND COMPLIANCE - INSPECTIONS inspections and follow up with builders and/or owners, and in some cases the issuing of enforcement notices. 2019 2020 2020 2020* 2020 However, this activity is not reflected in Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec these figures. Building Inspections 275 236 270 193 185 Compliance Inspections 1 6 1 4 3 Swimming Pool Inspections 59 51 49 22 41 TOTALS 335 293 320 219 229 * Please note, figures for the Apr-Jun 2020 period may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER OCT-DEC 2020 BUILDING & COMPLIANCE INSPECTIONS Page 14 of 59
PLANNING & REGULATORY SERVICES COMMUNITY HEALTH - CUSTOMER REQUESTS Environmental Health Officers respond to customer requests with regard to communicable disease (eg poor food handling practices and dirty premises, alleged risks to health, failed wastewater systems, unhygienic skin penetration operations and public pools) COMMUNITY HEALTH - CUSTOMER REQUESTS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Food 66 40 17 29 30 Public Health 114 174 156 130 108 TOTALS 180 214 173 159 138 COMMUNITY HEALTH - INSPECTIONS Environmental Health Officers undertake proactive inspections of activities and businesses at risk of spreading communicable disease, activities include: - food businesses serving vulnerable populations are audited in accordance with their audit frequency - high risk food businesses are inspected against national food safety standards - public swimming pools and spa pools are tested to ensure public health and safety - skin penetration businesses are inspected to ensure adequate sanitation ENVIRONMENTAL HEALTH - INSPECTIONS and hygiene - high risk manufactured water systems 2019 2020 2020 2020 2020 (cooling towers and warm water Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec systems) are audited. Food Audits 12 12 11 13 9 Food Inspections 202 239 302 279 176 HRMWS Audits 6 7 2 1 Public Swimming Pools 16 21 10 17 22 Skin Penetration 1 2 7 TOTALS 231 280 330 311 215 THE QUARTER OCT-DEC 2020 ENVIRONMENTAL HEALTH REQUESTS & INSPECTIONS Page 15 of 59
PLANNING & REGULATORY SERVICES IMMUNISATION - VACCINES DELIVERED (CITY OF ONKAPARINGA) Registered Nurses provide regular public immunisation clinics, deliver the school based immunisation program and offer workplace vaccines in line with the National Immunisation Program, Immunisation Schedule. IMMUNISATION - VACCINES DELIVERED (CITY OF ONKAPARINGA) 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Childhood Clinics 1,032 1,069 2,865 775 533 School 1,930 845 3,232 1,470 1,417 Workplace 0 502 1,237 0 0 TOTALS 2,962 2,416 7,334 2,245 1,950 IMMUNISATION - RATES We share a responsibility with other levels of government and healthcare providers to improve immunisation coverage. Immunisation services are primarily provided by Council and General Practitioners with a small percentage of vaccines delivered by Aboriginal Health Services, Community Health Centres and Hospitals. Vaccines are delivered in accordance with the National Immunisation Program, Immunisation Schedule. *Fully immunised at 60-
PLANNING & REGULATORY SERVICES COMMUNITY HEALTH - WASTEWATER APPLICATIONS Environmental Health Officers assess wastewater applications (septic tank systems) and inspect the installation of systems to ensure public health and safety. COMMUNITY HEALTH - WASTEWATER APPLICATIONS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Wastewater Applications 34 47 50 58 80 THE QUARTER OCT-DEC 2020 WASTEWATER APPLICATIONS Page 17 of 59
PLANNING & REGULATORY SERVICES COMMUNITY RANGERS - ANIMAL MANAGEMENT Community Rangers: - Recognise and promote the majority of responsible pet owners in our community. - Respond to customer requests of dogs wandering, dog attacks and barking dogs. - Promote the identification, microchipping and desexing of dogs and cats. - Provide education on the impact of stray and partially owned cats. COMMUNITY RANGERS - ANIMAL MANAGEMENT 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Cat 2 1 1 1 Dog- Additional Permit 30 64 92 48 33 Dog - Attack/ Harassment 97 77 107 115 126 Dog - Barking 63 106 96 111 68 Dog - Other 328 446 446 504 370 Dog - Pickup/ Wandering 286 300 318 369 314 TOTALS 806 994 1,059 1,148 912 COMMUNITY RANGERS – BYLAWS Community Rangers investigate and respond to reports of non-compliance with council’s by-laws and the Local Government Act 1999. Key activities include abandoned vehicles, overhanging vegetation and foreshore activities. COMMUNITY RANGERS – BYLAWS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Abandoned Vehicles 116 160 127 131 115 Bylaws - Other 48 67 74 77 65 Footpath Obstruction 25 21 20 22 22 TOTALS 189 248 221 230 202 THE QUARTER OCT-DEC 2020 ANIMAL MANAGEMENT & BYLAWS Page 18 of 59
PLANNING & REGULATORY SERVICES LOCAL NUISANCE AND LITTER CONTROL The Local Nuisance provisions of the Local Nuisance and Litter Control Act 2016 commenced on 1 July 2017 introducing offences for nuisances involving noise, animals, smoke, odour, unsightly conditions and depositing of rubbish. Customer requests relating to this Act are detailed in the adjacent table. Request types are managed by a number of teams including Rangers, Development Compliance, Fire Prevention and Environmental Health. LOCAL NUISANCE REQUESTS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Insanitary 8 10 19 14 14 LN-Dust - Development Site - Compliance 1 LN-Odour - Spraypaint - Health 1 2 Noise 8 7 15 18 12 Nuisance Animals 9 21 21 17 26 Odour 4 7 6 13 4 Rubbish Dumped 87 129 141 111 108 Smoke 7 1 15 15 2 Unsightly 4 9 5 1 4 TOTALS 127 185 224 189 171 THE QUARTER OCT-DEC 2020 LOCAL NUISANCE Page 19 of 59
PLANNING & REGULATORY SERVICES COMMUNITY RANGERS - FORESHORE Community Rangers ensure effective management of foreshore activities, particularly in relation to vehicle access, dog behaviour and Australia Day celebrations. COMMUNITY RANGERS - FORESHORE 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Foreshore - General 5 8 6 1 10 Foreshore - Jet Skis 1 Vehicles On Beach 2 5 14 13 4 TOTALS 8 13 20 14 14 COMMUNITY RANGERS – PARKING REQUESTS Community Rangers undertake both proactive and re-active enforcement of parking controls. Enforcement is prioritised in the following order - hazardous parking (around schools, on footpaths, in bus and bicycle lanes), followed by permit holder access (disabled parking spaces) and lastly, turnover of trade (time limited parking). Key Activities include: education about parking regulations, parking expiations, complaint resolution, general patrols, COMMUNITY RANGERS – PARKING REQUESTS parking management at 57 schools and Private Parking Area management at 2019 2020 2020 2020 2020 Seaford Shopping Centre. Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Parking Requests 434 484 368 388 344 THE QUARTER OCT-DEC 2020 FORESHORE & PARKING Page 20 of 59
PLANNING & REGULATORY SERVICES BURNING IN THE OPEN PERMITS Our Fire Prevention Officers manage requests for permission to burn during the non-fire danger season for the purpose of bushfire hazard reduction. Permits are issued on non-domestic premises in accordance with the Environmental Protection (Air Quality) Policy. Please note that as no burning permits were requested in the Jan-Mar 2019 BURNING PERMITS (ENVIRONMENT PROTECTION ACT) period, there is no data to display. 2019 2020 2020 2020 Oct - Dec Apr - Jun Jul - Sep Oct - Dec Burning Permits 9 73 64 10 THE QUARTER OCT-DEC 2020 FIRE PREVENTION Page 21 of 59
PLANNING & REGULATORY SERVICES PROJECT REPORTING Est Completion Percent On On Time LOCAL HERITAGE INITIATIVES Date Complete Budget 30/06/21 50% Y Y The Local Heritage Incentive Scheme comprises the Local Heritage Fund and the Heritage Advisory Service, both of which assist the community in heritage conservation. The Local Heritage Fund distributes grants annually to owners of local heritage places to assist with practical conservation works. Status Update In this quarter, we progressed assessment of heritage grant related to works at 30 St Matthews Street, Willunga, 62 Grants Gully Road, Clarendon, 17 St Marys Street, Willunga, 35 High Street, Willunga and 120 Little Road, Whites Valley. A report was presented to SDC on 1 December 2020 for approval of works at 62 Grants Gully Road, Clarendon as the requested grant amount was above $5,000. Est Completion Percent On On Time SELLICKS BEACH STRUCTURE PLAN Date Complete Budget 30/06/21 10% Y Y A structure plan is being prepared for Sellicks Beach for the Deferred Urban Zone, Primary Production Zone (outside of the Character Preservation District), and the (existing) Residential Zone. A structure plan is not a rezoning exercise nor will it deliver on the ground infrastructure, its purpose is to provide a strategic approach to guide growth in the area that is also reflective of community values and aspirations. The Sellicks Beach Structure Plan will inform the location, form and sequencing of development together with what infrastructure and services will be required to support the community and to facilitate appropriate urban development. Status Update The Sellicks Beach Structure Plan project is progressing. The draft Structure Plan and the Community Engagement Plan were endorsed by Council on 30 November 2020 for the purposes of community consultation. Community engagement with the wider community and relevant stakeholders has now commenced. We are seeking to understand the communities' vision for the future development of Sellicks Beach, their satisfaction levels and their views on what they consider are important attributes of the area. We have sought to pique interest over the engagement period through various means such as preparation of fact sheets, roadside banners, direct mail out, Your Say page with interactive mapping tool, static displays, series of short videos, social media posts and the holding of three community information sessions which are scheduled to be held in early February 2021. Council's Development Policy Team staff have also met with two representatives from each of the four resident community groups in Sellicks Beach as part of this process to explore their concerns, opinions and the range of issues and opportunities that they consider Sellicks Beach should look like in the future. This meeting particularly focused on character, sustainability principles, land use and residential density, roads and transport. An additional resident community group meeting has also been scheduled to be held in late January 2021 to continue our discussions in more detail. At the conclusion of the engagement process, Council will be provided with a review of all feedback received, details of how the draft Structure Plan has been amended and to seek adoption of the final Sellicks Beach Structure Plan. THE QUARTER OCT-DEC 2020 PLANNING & REGULATORY SERVICES - PROJECT REPORTING Page 22 of 59
PLANNING & REGULATORY SERVICES Est Completion Percent On SOUTH AUSTRALIAN PLANNING REFORMS + SYSTEM On Time Date Complete Budget CHANGES 31/12/20 80% Y Y Council maintains a strong commitment to reviewing and responding to proposed changes to the South Australian planning system by government and other industry sectors. Doing so ensures we remain engaged in these deliberations and protect the interests of our community but also ensures that we flag any significant implications to our council should the ideas be implemented by government. Status Update The State Planning Commission has received substantial feedback from local government, the building industry and the community on the State’s new planning system. In seeking to overcome concerns of and in response to industry, local council, and community feedback, the State Government provided an additional six-week consultation period (from early November to 18 December) to allow more time to understand the updated Code, to prepare and become business ready before the new code is implemented and to identify issues regarding the proposed changes. Council staff have continued to provide feedback to the content and the spatial application of these changes. More recently, staff prepared a second submission to the State Government (endorsed by Council at its meeting 8 December 2020) which provided a clear position of the administration on the revised draft Planning and Design Code, new zone modules and new and amended technical overlays. This was to ensure that the proposed planning policy is the best and most appropriate fit for future development of our council area. All formal submissions have now be considered by the State Planning Commission (Commission) and it has since been announced by the Minister, the Honourable Vickie Chapman MP that Phase Three of the Planning and Design Code will be implemented on 19 March 2021. THE QUARTER OCT-DEC 2020 PLANNING & REGULATORY SERVICES - PROJECT REPORTING Page 23 of 59
CITY OPERATIONS KIRK RICHARDSON, DIRECTOR CITY OPERATIONS Managers: Morgan Ellingham, Manager Assets and Technical Services Matt Buckell, Manager Construction and Projects Daryl Sowerby, Manager Parks and Facility Operations Jessica Tucker, Manager Fleet, Civil and Waste OUR ROLE IS TO EFFICIENTLY AND ASSETS AND TECHNICAL SERVICES EFFECTIVELY PLAN FOR, INTRODUCE, IMPROVE AND Community Assets REJUVENATE INFRASTRUCTURE AND COMMUNITY ASSETS Infrastructure Asset Management THROUGH THE DELIVERY OF THE Spatial Information Services FOLLOWING SERVICES FOR OUR COMMUNITY. Technical Services PARKS AND FACILITY OPERATIONS Facility Operations Parks and Natural Resources FLEET, CIVIL AND WASTE OPERATIONS Business Support Fleet and Stores Waste & Recycling Civil Maintenance CONSTRUCTION AND PROJECTS Projects Construction THE QUARTER OCT-DEC 2020 CITY OPERATIONS Page 24 of 59
CITY OPERATIONS CIVIL MAINTENANCE - CUSTOMER REQUESTS This graph and table represent the number of customer requests received in relation to civil maintenance. They are related to general maintenance on sealed and unsealed roads, kerbing and/or drainage matters. CIVIL MAINTENANCE - CUSTOMER REQUESTS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Civil Priority 85 99 108 120 105 Dead Animals 72 61 70 88 82 Drainage 44 97 197 96 67 Footpath & Verge 194 153 218 202 142 Sealed Roads 144 187 274 415 297 Unsealed Roads 9 7 14 20 8 TOTALS 548 604 881 941 701 FACILITY OPERATIONS - CUSTOMER REQUESTS This graph and table represent the number of customer requests received and recorded proactive tasks in relation to our facility management and asset protection. These relate to graffiti removal, building and/or general maintenance, security and/or vandalism issues, signage or sports grounds. FACILITY OPERATIONS - CUSTOMER REQUESTS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Building Maintenance 488 537 447 602 471 Grafitti 432 524 438 475 383 Maintenance 118 163 149 165 118 Security 14 14 21 23 19 Signs 312 281 358 403 354 Sports Grounds 11 23 28 26 8 Syringe 19 11 27 17 9 Vandalism 17 19 21 18 20 TOTALS 1,411 1,572 1,489 1,729 1,382 THE QUARTER OCT-DEC 2020 CIVIL MAINTENANCE & FACILITY MANAGEMENT AND ASSET PROTECTION Page 25 of 59
CITY OPERATIONS PARKS AND NATURAL RESOURCES - OPERATIONAL REQUESTS AND PROACTIVE TASKS This graph and table represent the number of customer requests received and recorded proactive tasks in relation to our Parks and Natural Resources services. These relate to trees, parks and gardens maintenance, ovals, irrigation works, nature conservation and biodiversity activities and weed control. PARKS AND NATURAL RESOURCES - OPERATIONAL REQUESTS AND PROACTIVE TASKS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Bio-Diversity 23 34 36 30 38 Irrigation 29 36 13 21 26 Landscapes 7 6 11 13 12 Mowing 196 62 39 103 316 Parks Priority 119 195 131 134 167 Trees 1,401 1,972 1,912 1,796 1,690 Weed Control 329 101 64 197 311 TOTALS 2,104 2,406 2,206 2,294 2,560 THE QUARTER OCT-DEC 2020 PARKS AND NATURAL RESOURCES Page 26 of 59
CITY OPERATIONS WASTE AND RECYCLING - CUSTOMER REQUESTS This graph and table represent the number of customer requests received and recorded proactive tasks in relation to our Waste and Recycling services. WASTE AND RECYCLING - CUSTOMER REQUESTS 2019 2020 2020 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Green Organics Passes 1,951 1,265 2,602 2,505 1,682 Hard Waste Collections 2,773 3,382 3,588 3,868 3,387 Illegally Dumped Rubbish 574 726 679 660 574 Kerbside Green Organics 1,562 2,489 1,883 1,903 2,310 Kerbside Recycling 1,237 1,569 1,490 1,523 1,470 Kerbside Waste 2,248 2,800 2,425 2,541 2,503 Other 92 143 55 67 64 Road/Street Sweeping 37 132 88 59 64 TOTALS 10,474 12,506 12,810 13,126 12,054 CONSTRUCTION PROJECTS BY CONSTRUCTION PROJECTS BY STAGE (PROJECT AND CAPITAL STAGE (PROJECT AND CAPITAL WORKS ) WORKS ) Not Commenced 169 This table represents the Project and Capital Works projects delivered by the In Progress 29 City Operations Construction team. Completed 71 Project stages are represented as either On Hold 1 'Not commenced' meaning the start date TOTALS 270 for the project has not yet commenced, 'In Progress' meaning the project start date has commenced, 'Completed' meaning the project is complete and 'On Hold' meaning the project is currently awaiting additional information or resources. THE QUARTER OCT-DEC 2020 WASTE AND RECYCLING & CONSTRUCTION Page 27 of 59
CITY OPERATIONS PROJECT REPORTING Est Completion Percent On 3 YEAR ROLLING CAPITAL WORKS PROGRAM DEVELOPMENT On Time Date Complete Budget (2019-20 - 2021-22) 1/08/21 90% Y Y Ensure alignment of works spanning multiple categories and engage internal stakeholders at a program level and well in advance of budgeting to ensure PCW bids are both accurate and achievable from a delivery perspective. Objectives: 2020/21: Construction of PCW program. 2021/22 projects: Complete preliminary designs by March 2021 for budget allocations. Complete all designs by end of June 2021. 2022/23 projects: Project scope PM2s completed by end of June 2021 to inform the 2021/22 design program and 2022/23 allocations. Status Update We are currently constructing projects on the 2020-21 PCW program. Scoping for the 2021-22 financial year is almost complete and we plan on starting the 2022-23 scoping in February. We are currently progressing with the designs of the 2021-22 projects and aim to have all preliminary designs completed by March 2021 to inform budget allocations. A substantial effort has been made to streamline the processes and ensure all aspects of the business are kept informed and involved, which has resulted in efficient delivery of the program and high quality projects. Est Completion Percent On ALDINGA SPORTS PARK - MASTER PLAN AND STAGE 1 On Time Date Complete Budget UPGRADES 30/06/22 10% Y Y This project involves the planning and implementation of several projects to upgrade the Aldinga Sports Park (ASP). The focus of delivery in 2020/21 is the completion of a site master plan, delivery of a soccer pitch and club building with federal funding, relocating equestrian and upgrading existing sports facilities including netball courts, cricket nets and lighting for hockey, bowls and croquet. Status Update The draft Aldinga Sports Park Master Plan was finalised following feedback from community engagement. A report presenting the results of engagement and approval of the final master plan was approved by Council's Strategic Directions Committee on 2 February 2021. The concept development for the shared soccer and hockey clubroom building is underway, informed by engagement with the clubs and preliminary costing (part of the $2.26M Federal grant funding). Detailed design of the Stage 1 civil works (including design of site services upgrade, car parking, earthworks, storm water, sports lighting and the soccer pitch), is progressing. The identification of a suitable site for relocation of the Aldinga equestrian clubs is continuing, The re- construction of the netball courts commenced in November 2020. Est Completion Percent On CHRISTIE DOWNS RENEWAL - MORTON ROAD RESERVE On Time Date Complete Budget UPGRADE (DESIGN) 30/09/21 60% Y Y Morton Road Sports and Community Hub upgrade will create an active, family friendly destination featuring a skate park, multi-use courts, junior and youth playspaces, barbecue facilities, irrigated lawns and public toilets. The City of Onkaparinga has received $1.5M state government grant funding through the Open Space Places for People Program for the Morton Road reserve upgrade, Christie Downs. The Roger Rasheed Sport Foundation (RRSF) has pledged a further $100,000 towards the project which will expand the scope to include two multi-use tennis courts. The Commonwealth Government has also contributed $400,000 for the tennis courts and oval through the Local Roads and Community Infrastructure grant program. This grant funding will enable delivery of a $3.5M upgrade of this reserve. This will focus on priority open space facilities including a skate park, tennis courts and adventure play space. Status Update Construction of the Skate Park commenced on the 16 of November 2020 and is well underway. The first obstacles have been formed up and poured including flat banks, suspended ledge, kerb ledges, banks and transition platforms. Works paused over Christmas and the New Year period. Completion of the skate park is anticipated by March. Construction of the multi-use courts commenced February 2021. Documentation for the wider reserve works has been finalised and procurement for construction commenced December 2020. Construction is anticipated to commence mid March 2021. THE QUARTER OCT-DEC 2020 CITY OPERATIONS - PROJECT REPORTING Page 28 of 59
CITY OPERATIONS Est Completion Percent On On Time CONTINUOUS IMPROVEMENT - ASSET MANAGEMENT Date Complete Budget 30/06/22 90% Y Y Efficiency gains identified by the Infrastructure Assets team Status Update Process mapping of new asset creation and valuation methodologies plus condition monitoring is underway to take advantage of the Technology One ALM modelling abilities. Discussions around the governance of asset creation to empower staff at the correct level for managing the complex assets have commenced. These discussion have included considerations such as financial audit-ability of asset creation versus the flexibility required to enable works to be booked to assets that may not as yet be in the system. Est Completion Percent On On Time FLAGSTAFF HILL COMMUNITY CENTRE UPGRADES Date Complete Budget 1/06/21 60% X Y Development of new building, sports and recreation facilities at the Flagstaff Hill Community Centre including upgrading of the clubroom social space, new changeroom facilities, renewal of cricket nets, upgraded play spaces and supporting upgrades to site services and amenity. Status Update This complex project has numerous components: 1) the change room module 2) playground upgrades. 3). cricket net upgrade 4) site services upgrade including stormwater drainage 5) pathway and landscape improvements integrated with new project works. Works completed by end 2020 include the two playgrounds, and installation of site services infrastructure including new stormwater and sewer connections to York Drive. Construction of the cricket nets was delayed due to the COVID-19 lockdown and contractor availability and is now expected to be complete by early March. The tennis court re-build project commenced in December and is expected to be complete by early April. Regarding the changeroom building project, the funding agreement between the Flagstaff Community Centre (FCC) and Council has now been finalised and executed. Development approval has been granted (12 January 2021) and issued to the FCC. Funds from the FCC were received by Council (11 February 2021). Council will now proceed to engage AUSCO to deliver the changeroom building with completion anticipated in early July 2021. Est Completion Percent On On Time FLAT TO VALE TRAIL (DESIGN) Date Complete Budget 30/04/21 40% Y Y 2.5m wide Shared Path link from McLaren Vale Sports Ground to McLaren Flat (Blewitt Springs Road) Status Update Flat to Vale Trail preliminary design is underway. Detailed survey and geotechnical investigations are complete. The concept design is being finalised subject to the final pathway alignment around the McLaren Vale Sports Club (MVSC), delayed due to amendments requested by the club late last year. Community consultation for the project was undertaken between 10 October and 9 November 2020 with positive feedback received. Landowner negotiations are ongoing and once finalised Technical Services team will finalise the engineering drawings to detailed design status. Est Completion Percent On On Time HACKHAM SOUTH EAST INFRASTRUCTURE UPGRADES Date Complete Budget 30/06/22 30% Y Y As part of the rezoning of an area of land in Hackham and Onkaparinga Hills in 2015, landowners that wish to develop are required to enter into an infrastructure agreement with council to contribute to the upgrade of roads, stormwater and lighting. This project encompasses the infrastructure works that council is required to construct under these agreements. Status Update In 2020-21 Council’s planned works include; • Highview Court roadworks – scheduled to commence in January 2021 in conjunction with adjacent development works. • Sturt Lane (part) roadworks – scheduled to commence in February 2021 in conjunction with adjacent development works. • Hepenstal Road roadworks – is scheduled to commence in March 2021 by council’s internal construction crew. The upgrade of Gates Rd is on hold to allow design and construction of this road to be coordinated with the planned residential development works on the western side of Gates Road (outside of the area of Hackham SE bound by the Infrastructure Contribution Agreement). THE QUARTER OCT-DEC 2020 CITY OPERATIONS - PROJECT REPORTING Page 29 of 59
CITY OPERATIONS Est Completion Percent On HACKHAM SPORTS COMPLEX - UNISEX CHANGE ROOMS On Time Date Complete Budget CONSTRUCT 30/06/21 50% Y Y To construct new unisex change rooms facilities for all players and officials, independent and adjacent to the existing change room in line with State Sports and Australian Building Code specifications. Status Update The City of Onkaparinga received $500,000 (50%) in state government funding towards the construction of a new multi- use unisex change room facility. To help promote participation in sport by community members of all ages and capabilities, the upgrade includes dedicated umpire and player change rooms that meet modern sporting facility requirements. The project is currently under construction with completion expected by June 21. Est Completion Percent On On Time MCLAREN FLAT TENNIS/NETBALL - COURT REHABILITATION Date Complete Budget Completed 100% Y Y The three multi use courts within the McLaren Flat Recreation ground are cracking due to moisture content and poor drainage. The cracking has left the courts in poor condition and in need of reconstruction. We have recently completed construction of three new multi use courts which include new surrounding fencing and drainage to help protect new courts against future moisture. Status Update Project 100% complete Est Completion Percent On NOARLUNGA OFFICE AIR CONDITIONING REPLACEMENT AND On Time Date Complete Budget ASSOCIATED WORKS 30/06/21 60% Y Y The Noarlunga office air conditioning system has reached the end of its serviceable life and is at risk of a major failure. The project involves upgrading the entire air conditioning system works including, renewing carpets on levels one and two, painting, replacing ceilings and installing energy efficient LED lighting, electrical and data cabling. This work is an essential asset replacement project involving critical building infrastructure. A staged 12 month implementation period is anticipated with impacted staff required to relocate while works are undertaken. Status Update Following an open tender process, Shape Australia are delivering the project in four stages with works currently completed on level one (stage 1) and ground floor west (stage 2), behind the customer service desk. Improvement of the ground floor east area (stage 3) is currently underway with an anticipated early March completion date which will be followed by level 2 (stage 4) set to be completed in May 2021. Est Completion Percent On On Time O'SULLIVAN BEACH COAST PARK - CONSTRUCTION Date Complete Budget Completed 100% Y Y The O'Sullivan Beach Coast Park encompasses a 700m section of foreshore spanning from the O'Sullivan Beach boat ramp to Mentone Parade. This initiative is part funded through the Department for Planning, Transport & Infrastructure's Open Space and Places for People grant program. Status Update Construction was completed in October 2020. The shared use path is now open to public. Est Completion Percent On On Time PORT NOARLUNGA MULTI-USE SPORT BUILDING (DESIGN) Date Complete Budget 30/06/22 10% Y Y New building facility combining sports and social facilities sited adjacent the Port Noarlunga Sports Ground oval and hard- courts. Status Update The State Government's Local Government Infrastructure Partnership Program now provides an opportunity to apply for matching funding ($1.65M) enabling delivery of the project over a single stage. This grant application was submitted in January 2021. Concept design has progressed with input from key stakeholders. Preliminary costing has been undertaken to test design feasibility against the project budget. THE QUARTER OCT-DEC 2020 CITY OPERATIONS - PROJECT REPORTING Page 30 of 59
CITY OPERATIONS Est Completion Percent On On Time PORT NOARLUNGA WEARING STREET PRECINCT - (DESIGN) Date Complete Budget 30/09/22 40% Y Y Development of a detailed plan for rejuvenation and redevelopment of the Wearing Street Aquatics and Arts precinct comprising the Onkaparinga riverfront and surrounds of the historic Sauerbier Homestead. Status Update Community engagement on the Wearing Street project has been an ongoing focus with several modifications to the concept plan developed in response to community feedback. Following the CEO review of the project, the 8 December 2020 meeting of Council approved a revised concept plan for the site which creates a larger aquatic launch area with two riverbank access ramps and an increase of 40 riverfront carparks (overall total of 65 carparks within the precinct). The concept plans will be further developed and staged construction of the estimated $4.8M project is anticipated to commence in spring 2021, subject to securing additional external funding, the transfer of state government owned land to council and statutory approvals. Engagement with local Kaurna communities is continuing. Est Completion Percent On PORT WILLUNGA NORTH COAST PARK - PLANNING AND On Time Date Complete Budget DESIGN 30/06/21 80% Y Y Investigations and planning for the Maslin Beach unclad car park to the Former Caravan Park segment of the Port Willunga North Coast Park. Status Update Community engagement commenced on the 14 September and closed on the 9 October 2020. Due to community interest and community requests, engagement was extended to the 6 November 2020. The outcomes of community engagement was presented to Council on the 19 January 2021 seeking approval to proceed to detail design noting the planned design approach and amendments in response to the feedback. Targeted stakeholder engagement will continue with select land holders to inform options to navigate Chinaman Gully. Est Completion Percent On On Time PROJECT - OLD COACH ROAD, ALDINGA Date Complete Budget 26/03/21 95% Y Y Reconstruct Old Coach Road from Iverene Road to Township Lane ASSETID: RSA79369(PART), RSA79370, RSA 79371 (PART) Status Update Old Coach Road reconstruction is from Township Lane to Iverene Road, Aldinga. The project consists of the reconstruction of the road pavement, drainage infrastructure and shoulder works. The onsite construction commenced on the 20 July 2020. Civil Construction works are complete with tree planting remaining and scheduled for May 2021. Est Completion Percent On On Time STRATEGIC ASSET MANAGEMENT PLAN 2020 (SAMP) Date Complete Budget 28/02/21 90% Y Y Review of the content and framework of the Strategic Asset Management Plan (SAMP) to supercede the Corporate Asset Management Plan (CAMP). The SAMP provides the community with an overview of the council owned assets, their status and performance, how they are managed and what future improvements are required to achieve the outlined goals and objectives. We are aiming to deliver a more concise community facing document. Status Update Following the Elected Member workshop in September 2020, Council were presented with a draft SAMP in November and we engaged with the community between late November and mid December to seek feedback on the draft. The feedback was presented to Council in its January meeting and the final document will be presented for endorsement at the February meeting. THE QUARTER OCT-DEC 2020 CITY OPERATIONS - PROJECT REPORTING Page 31 of 59
CITY OPERATIONS Est Completion Percent On STURT RIVER LINEAR PARK STAGE THREE (DESIGN AND On Time Date Complete Budget CONSTRUCT) 31/01/21 100% Y Y The Sturt River Linear Park is a key component of Adelaide’s Metropolitan Open Space System (MOSS) providing a strategic link in the open space network from the Adelaide Hills to the coast. This project involves the concept and detailed design of stage three of the Sturt River Linear Park, from the Institute Building on Main Road to Horner’s Bridge in Coromandel Valley. The project has both landscape and civil works. Landscape works include removal of woody weeds and revegetation with local native and ornamental plants to improve amenity and water quality. The civil works include a sealed shared use trail for pedestrians and cyclists, balustrade and fencing for user safety, replacement of an existing bridge and installation of new pedestrian bridges. Status Update Sturt River Linear Park Stage 3 was completed mid December 2020 and is now open to the community. Project is currently in landscape maintenance period and 12 month defects liability period. A project launch is being coordinated with relevant federal and state ministers, mayors from both Onkaparinga and Mitcham and scheduled to take place on 12 March 20201. Est Completion Percent On On Time WITTON BLUFF BASE TRAIL Date Complete Budget 1/12/21 10% Y Y The Witton Bluff Base Trail forms part of the State Government’s Coast Park initiative and the Council's Coast Park Plan 2019. The section of coast around the base of Witton Bluff from Christies Beach to Port Noarlunga is approximately 1.37km long. This project involves detailed design and construction of the base trail. Status Update State Government funding of $2.65 million for the Witton Bluff Base Trail was announced in May 2020 matching Council's budgeted amount. The total project budget is $5.3 million. Completion of the project is required by December 2021. Updates on the cliff stability, geotechnical, ecological assessment and a boardwalk design basis report have been completed. The seawall remediation works concept design is being progressed. Community engagement outcomes and a Section 48 Prudential report were presented to Council for consideration in November. Procurement of the boardwalk structure, via an ECI Design and Construct process, is underway. The coast of our council is significant to Kaurna in the context of the Tjilbruke Dreaming Track. In acknowledging this, we remained focussed on engagement with Kaurna to ensure that cultural considerations can be incorporated into the project. THE QUARTER OCT-DEC 2020 CITY OPERATIONS - PROJECT REPORTING Page 32 of 59
COMMUNITY SERVICES PHILOMENA TAYLOR, DIRECTOR COMMUNITY SERVICES Managers: Terra Lea Ranson, Manager Community Capacity Stuart Purves, Manager Libraries and Customer Relations Nick Carr, Manager Recreation Services THE COMMUNITY SERVICES COMMUNITY CAPACITY DIVISION LEADS THE DEVELOPMENT OF STRATEGIC Active Ageing and Disability DIRECTIONS FOR OUR COMMUNITY Community Development AND ORGANISATION, ACHIEVED VIA STRUCTURED ENGAGEMENT AND Youth MANAGEMENT OF STRATEGIC Arts, Reconciliation & Cultural Development RELATIONSHIPS WITH OUR STAKEHOLDERS. IN SUPPORT OF THIS, WE PROVIDE SERVICES AND LIBRARIES AND COMMUNITY CENTRES WORK ALONGSIDE OUR RESIDENTS Libraries: TO BUILD CAPACITY TO ACHIEVE THEIR GOAL OF STRONG VIBRANT Aldinga Library COMMUNITIES AS ARTICULATED IN THE COMMUNITY PLAN 2035. Aberfoyle Hub Library Noarlunga Library Seaford Library Willunga Library Woodcroft Library Customer Relations RECREATION SERVICES Recreation & Club Development Recreation Facilities THE QUARTER OCT-DEC 2020 COMMUNITY SERVICES Page 33 of 59
COMMUNITY SERVICES COMMUNITY CAPACITY - ACTIVITIES HELD The table and graph present the numbers of activities facilitated by the Community Capacity section. These activities are designed in consultation with our residents and build their capacity to build connections and a sense of safety. COMMUNITY CAPACITY - ACTIVITIES HELD 2019 2020 2020 * 2020 * 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Community Development Programs 188 113 180 210 169 Community Events 37 11 21 12 22 Recreation and Healthy Lifestyles 509 497 6 346 702 Youth Development programs and committees 60 72 70 25 39 Youth events 190 145 163 165 99 TOTALS 984 838 440 758 1,031 COMMUNITY CAPACITY - PARTICIPANTS AT ACTIVITIES The table and graph present the numbers of participants who attend the activities facilitated by the Community Capacity section. COMMUNITY CAPACITY - PARTICIPANTS AT ACTIVITIES 2019 2020 2020* 2020* 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Community Development Programs 2,571 1,731 1,125 867 1,256 Community Events 5,109 3,122 1,865 1,856 4,133 Recreation and Healthy Lifestyles 15,209 11,287 97 5,495 7,275 * Please note, figures for the Apr-Jun Youth Development Programs and and Jul-Sep 2020 periods may be Committees 316 336 371.5 266 232 indicative of any changes to service Youth Events 1,736 1,027 11,760.5 1,288.5 773 in response to COVID-19 restrictions (as stated on page 2 of this report). TOTALS 24,941 17,503 15,219 9,772.5 13,669 THE QUARTER OCT-DEC 2020 COMMUNITY CAPACITY Page 34 of 59
COMMUNITY SERVICES COMMUNITY PROGRAMS - SERVICES PROVIDED The table and graph present the numbers of services provided for our residents who are ageing and/or disabled. COMMUNITY PROGRAMS - SERVICES PROVIDED 2019 2020 2020* 2020 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Community transport journeys 7,597 6,426 637 3,220 3,145 Hours of service provided for the ageing 16,523 14,975 10,147 13,354 12,715 Hours of services provided for people with disabilities 1,606 1,134 462 1,341 2,249 Hours or service provided for carers 3,674 2,502 1,225 3,012 3,446 Number of meals served 6,806 6,658 9,517 11,576 8,894 TOTALS 36,206 31,695 21,988 32,503 30,449 * Please note, figures for the Apr-Jun and Jul-Sep 2020 periods may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER OCT-DEC 2020 COMMUNITY PROGRAMS Page 35 of 59
COMMUNITY SERVICES CENTRES - NO OF ATTENDEES CENTRES - NO OF ATTENDEES The table presents the numbers of participants who attend the activities of our Centres to provide an indication of 2019 2020 2020 * 2020 * 2020 how well our centres are used. Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Arts Centres (2) 8,978 7,709 1,029 8,766 7,156 Community Centres (8) 52,800 34,874 6,463 37,058 29,440 In-house Community Halls (5) 5,074 3,802 718 1,619 5,036 Positive Ageing Centres (2) 9,307 7,025 280 6,320 6,447 Youth Centres (3) 11,417 12,959 734 9,646 6,969 TOTALS 87,576 66,369 9,223.5 63,408.5 55,048 CENTRES - HOURS OF USAGE CENTRES - HOURS OF USAGE The table presents the numbers of hours of usage to provide an indication of how well our centres are used. 2019 2020 2020 * 2020 * 2020 Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Arts Centres (2) 2,056 1,639 720 1,504 1,577 Community Centres (8) 10,698 7,591 1,899 9,836 9,754 In-house Community Halls (5) 847.5 623 84.5 1,313 567.5 Positive Ageing Centres (2) 2,179 2,186 102 1,581 1,803 Youth Centres (3) 7,655.75 7,473.25 187.5 7,796.75 4,052 TOTALS 23,436.25 19,512.25 2,993 22,030.75 17,753.5 CENTRES - NO OF VOLUNTEERS CENTRES - NO OF VOLUNTEERS The table presents the numbers of volunteers who give their time to deliver services through our separately 2019 2020 2020* 2020 * 2020 incorporated Community Centres. Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec No of Volunteers 517 487 406 464 447 TOTALS 517 487 406 464 447 CENTRES - VOLUNTEER HOURS CENTRES - VOLUNTEER HOURS The table presents the numbers of hours of work contributed by Community Centre volunteers to deliver services for 2019 2020 2020* 2020 * 2020 our residents. Oct - Dec Jan - Mar Apr - Jun Jul - Sep Oct - Dec Volunteer Hours Worked 18,000 13,336 4,943 16,281 13,950 TOTALS 18,000 13,336 4,943 16,281 13,950 * Please note, figures for the Apr-Jun and Jul-Sep 2020 periods may be indicative of any changes to service in response to COVID-19 restrictions (as stated on page 2 of this report). THE QUARTER OCT-DEC 2020 COMMUNITY CENTRES Page 36 of 59
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