AOC meeting 6 February 2018 - BARID

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AOC meeting 6 February 2018 - BARID
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AOC meeting
  6 February 2018
AOC meeting 6 February 2018 - BARID
Agenda
     Welcome
     Minute from last meeting
     Valizo presentation, Off Airport Check-In and Baggage Handling
     SKAT authority gives an update on airlines reporting of API and PNR
     Information from CPH including updates on following issues:
       Safety
       Security
       Update on the Baggage Factory West and the staff Canteen 2021-2022
       Update on the new Pier E
       Update on the T3 Landside construction
     Misc.

2
AOC meeting 6 February 2018 - BARID
PRESENTATION VALIZO
        AOC – February 6th, 2018

        Lars Konrad
        Morten D. Nannestad

                                   Explainer video
AOC meeting 6 February 2018 - BARID
BRIEF INTRO

        •     First “home check-in” in july 2016 after an acceptance by the Danish CAA

        •     Proof of concept with Thomas Cook Airline, Spies Rejser and Aviator in the
              summer of 2016

        •     4 Partners – with a solid background in logistics, planning and strategy

        •     Established security plans and procedures connected to the respective airlines
              and participation in the Danish CAA Security Seminar

        •     We are guided by the following vision:
                                      VALiZO - freedom and
                                     energy to travellers while
                                           on the way
                        Through integrity, credibility and professionalism we create strong
                          relations to partners as well as employees with focus on the
                                                 customer’s values
AOC meeting 6 February 2018 - BARID
THE SERVICE

          VALiZO brings luggage between home and airport, do check-in and deliver boarding pass

                   ta pu kciP
                   sremotsuC
              HOME  ecnediser                                                                           Airport

                                    VALiZO check all travel documents and            Cruise                           HOME
                                    luggage allowance, and deliver bag tags and
                                    boarding pass upon pick up – just like when a             HOTEL             Vacation
                                    passenger goes to the counter at the airport                                 house
                                                                                                      Air BnB

                Several days before departure VALiZO makes a first check of travel
                documents and thereby avoiding troubles later in the process (for
                instance at the check-in counter or the gate)

                Price from 395 DKK (6 persons and 6 pieces of ordinary luggage)
AOC meeting 6 February 2018 - BARID
TESTIMONIALS
TRUSTPILOT, 98% SCORES 5
A degree of ”waoo” effect when the customer has used the service.
Allready we see repeaters, 30%+ has bought the service 2-10 times
AOC meeting 6 February 2018 - BARID
CURRENT PARTNERS

            THOMAS COOK AIRLINES            AVIATOR

            DANISH AIR TRANSPORT     SAS GROUND HANDLING

              ATLANTIC AIRWAYS
                                              CPH
                PRIMERA AIR

               AIR GREENLAND
                                    SEVERAL TRAVEL AGENCIES,
                    SAS            HOTELS AND CRUISE HANDLERS
AOC meeting 6 February 2018 - BARID
THE PARTNER COOPERATION AND BENEFITS

         Deliver an excellent and much appreciated service to the customer, eg.
         Stressfree pax

         Resolves issues regarding passport and visa before entering the airport

         It increases travel and converts loyal users of one airline/travel agency
         from those that doesn’t supply this service to those who does

         A more smooth luggage flow in the terminals, due to good
         coordination between handler and VALiZO
AOC meeting 6 February 2018 - BARID
NEXT STEP

            • MORE AIRLINES WILL JOIN….

            • APPROACHED BY SWEDAVIA, ON BEHALF OF THE SWEDISH
              CAA- SOLVING THE ISSUE RELATED TO SEPARATING PAX AND
              LUGGAGE BEFORE ENTERING THE AIRPORT

            • THE NEXT AIRPORTS ARE PLANNED TO BE ARN AND OSL
AOC meeting 6 February 2018 - BARID
Agenda
      Welcome
      Minute from last meeting
      Valizo presentation, Off Airport Check-In and Baggage Handling
      SKAT authority gives an update on airlines reporting of API and PNR
      Information from CPH including updates on following issues:
        Safety
        Security
        Update on the Baggage Factory West and the staff Canteen 2021-2022
        Update on the new Pier E
        Update on the T3 Landside construction
      Misc.

10
PNR/API DATA TO SKAT
                      February 6th 2018.
    Project Manager Carsten M. Nielsen
        Project Assistant Mathias Olsen
The grace period will terminate at 30th June 2018
Decree no. 1508 of 14/12/2017 – granting an extension of the grace period.

                                                                             Danish Law on Terror and Danish
                                                                             Law on Customs:
                   All implementation and testing must be
                                                                             Law no.1881 of 29/12-2015
                            completed at this time.                          Decree no. 1453 of 20/11/2016

            Legal action will be taken against all airlines, who are not
             compliant with the National Danish Laws and regulations.
                                                                             Danish Border Control:
            Regrettably, it might be necessary to clarify the missing       Decree no. 1197 of 26/09/2016 //
             passenger information on arrival and departure in               Decree no. 1635 of 19/12 2017

             Denmark, which would be a very time consuming action
             for both the airline and its passengers.

                                                                             Danish Law is only availible in
                                                                             Danish.
              SKAT/Danish Customs Agency is
              the Danish ”Single-Window” regarding all API/PNR data.         The relevant laws and decrees are
                                                                             availible at www.retsinformation.dk
                                                                             but only in Danish.

                                                                                                                   05-02-2018   12
Delivering data

API                                                                      PNR
B address:                                                                MQ or B address:
CPHPPXA (Production)                                                      CPHBPXA (Production)
CPHPTXA (Test)                                                            CPHBTXA (Test)
                                                                          MQ: Please contact ARINC

Format:                                                                   Version:
PAXLST 05B or higher                                                      11.1, 13.1 or 15.1 or higher

UNB Segment Interchange Recipient ID Element:                             UNB Segment Interchange Recipient ID Element:
DKSKATAP                                                                  DKSKATPN
UNG Segment Application Recipient ID Element:                             UNG Segment Application Recipient ID Element:
DKSKATAP                                                                  DKSKATPN

Time of delivering:                                                       Time of delivering:
No later than wheels-up                                                   - Once between 48 to 24 hours before departure/arrival
                                                                          - ”Doors closed” (departure/ wheels-up)
                                                                          - On specific request

For PAX and CREW                                                          For PAX
Inbound and Outbound                                                      Inbound and Outbound
Non-Schengen flights                                                      Schengen and Non-Schengen flights

                                   All implementation and testing must be finalized latest 30th June 2018

                                                                                                                                   05-02-2018   13
Contact information

SKAT/Danish Customs (Danish Single Window)
APAS-DK@skat.dk
The mailbox is checked during normal office hours.

ARINC/Rockwell Collins (Data Provider)
              Jon Floyd, jfloyd@arinc.com
              Ricky Woolway, rwoolway@arinc.com
              Please CC APAS-DK@skat.dk when in any contact ARINC/Rockwell Collins regarding data to Danish Authorities.

                                                                                                                           05-02-2018   14
Agenda
      Welcome
      Minute from last meeting
      Valizo presentation, Off Airport Check-In and Baggage Handling
      SKAT authority gives an update on airlines reporting of API and PNR
      Information from CPH including updates on following issues:
        Safety
        Security
        Update on the Baggage Factory West and the staff Canteen 2021-2022
        Update on the new Pier E
        Update on the T3 Landside construction
      Misc.

15
Flight Safety
  at Kastrup
          Be               Comply            Share your
      responsible         with rules          concerns

We respect persons who report their involvement in safety
occurrences.
We treat reports confidentially and protect personal
information at all times.
                                                            CPH Safety & Crisis Management (SCM)
                                                                             January 2018 Rapport
Runway incursion
Nothing to report for this month.

Total reported                      Absolute number per type of operation
Crossing of light stopbar
Nothing to report for this month.

Total reported                      Absolute number per type of operation
Movement in front of/behind moving aircraft
Figure 1: Increasing trend indicates the awareness of reporting such event;
Figure 2: No significant increasing trend.

Total reported                                             Avoiding action required
Aircraft damage
1 damaged cargo compartment during cargo loading reported.

Total reported to CPH                                  Absolute number per type of operation
Improper A/C parking
1 reported for aircraft stand equipped with centreline/stop marking.

Total reported                                                                               Reported per Aircraft Stand Type

DGS: meaning pilot follows electronic dock station when taxiing a/c onto stand.
Marshaller: meaning pilot is guided by CPH marshaller when taxiing a/c onto stand.
Centreline/stop marking: meaning pilot follows day markings on ground when taxiing a/c onto stand.
CNS/ATM
SCM and ATM department are working on improving the presentation form of CNS/ATM related safety data.
Therefore, no trend and analysis will be displayed for the moment.

CNS/ATM system                                         Support system to CNS/ATM system
                                                       (power supply, network, etc.)

No actual safety consequences:
 The screen of ASMGCS redundant position for           UPS was running with limited time capacity, as
   APRON in TOWER stopped updating every 10                  two of the three power supplies for UPS were
   seconds and user couldn’t give input by mouse             out of service at the same time: diesel
   and keyboard. IT will keep a close watch on               generator failed and couldn’t be repaired within
   the performance of this screen.                           short time; mobile generator was under
                                                             renovation. No actual safety consequences.
 5 min. outage on two of the MLAT- antennas
   due to failure of diesel generator. The event is         Should UPS have had failed would Radar Nord
   reported to TBST.                                        be out of service, which would resulted in
                                                            increased operational workload in TOWER.
 LED approach light on RWY 22R was
   reported dazzling pilot’s eyesight.
 False alarm in MET in TOWER. Naviair is
   investigating.
Promoting self-reporting of safety concerns
4 out of 15 self-reportable events were not reported by involved person.
Three were related to movement in front of/behind moving aircraft, though no avoiding action was required. One was
related to aircraft damage from cargo loading.

Aerodrome area related                                                                 CNS related self-reporting
(runway incursion, damage on ground and movement in front of/behind moving aircraft)   (report of human factors that (can) lead to safety-concerns)

                                                                                        Nothing to report for this month.
Birdstrikes
None of the birdstrikes in this month were reported by pilots.
                                                                                                    X1              X2
                                                                                           Musvåge        Mosehornugler
                                                                                           Common Buzzard Short-eared owl

Total analysed birdstrikes                                  Birdstrikes anlaysed of high risk
Agenda
      Welcome
      Minute from last meeting
      Valizo presentation, Off Airport Check-In and Baggage Handling
      SKAT authority gives an update on airlines reporting of API and PNR
      Information from CPH including updates on following issues:
        Safety
        Security
        Update on the Baggage Factory West and the staff Canteen 2021-2022
        Update on the new Pier E
        Update on the T3 Landside construction
      Misc.

25
26

Security update –     6th    February
         by/Johnnie Müller
27

      Update from Security

     CSC Performance report week 1-5

     CSC Update

27
Performance report week 1 - 5

28
Waiting time at CPH Express – January 2018

      There were 3 days in January with waiting times more than 5 minutes (KPI 99%)

     Thursday 01-02-18: (KPI 98.7%)
     Friday 02-02-18: (KPI 97.9%)
     Sathurday 03-02-18: (KPI 95.4%)

     Due to the recent relocation of advanced bording west, we have experienced a few days with challenges with the CPH
     Express passenger flow. This is caused by lack of signage and a procedure for the usage of more than one express track.
     This work is underway, and we therefore expect that this challenge is solved this week.

29
Official opening of the new CSC
         Wednesday 7th February
           between 14:00-15:30
           – you are all invited!
               CSC 2018              Tremendously
       More space and more light        capacity
                                   improvement for our
             total 1.771 m2            passengers
30
“The Future Security”

     Our goal is to develop a security check
     never seen before – for this, we have
     prepared for 2 “life test lanes” for on-
     going development and testing.

31
“The Future Security”

     Flow            Experience                 Security
     Efficient       No stress                  High level of Security
     Quick           Feeling secure             Modern
     Smooth          Outstanding service        High-technology
     Unproblematic   Good working environment   First mover
     Predictable

32
Development of new Security Lanes

                         Test lanes 23 + 24
                         Development and test (equipment,
                          flow etc.)
                         Staff involvements in the solutions
                         Test, implementation and daily
                          operation

10
The new CSC area
                                                 Lane number 23 and 24 are the 2 new test lanes

                        stairs to second floor

34
Questions

35
Agenda
      Welcome
      Minute from last meeting
      Valizo presentation, Off Airport Check-In and Baggage Handling
      SKAT authority gives an update on airlines reporting of API and PNR
      Information from CPH including updates on following issues:
        Safety
        Security
        Update on the Baggage Factory West and the staff Canteen 2021-2022
        Update on the new Pier E
        Update on the T3 Landside construction
      Misc.

36
Screening

                                   Reclaim hall
           Make-Up
           EBS
                                               Screening   BF3   Make-Up
                                 Centralized
                                                                 EBS
                                 Off load

 HBS Standard 3 upgrade and
  Baggage Factory West

AOC
6/2 2018
AOC in November 2017...

                     LB14
       LB6

                               Terminal 2

38
39
40
41
What is Baggage Factory West?
     •   New building placed between LB6 and LB14
     •   Ground level baggage factory:
          o   36 new make-up positions across 12 chutes
          o   330 EBS positions
     •   Basement and upper floor(s) support areas

                                          •   Can cater to both containers and carts
                                          •   Low in-system time for T2 bags
                                          •   Close proximity to Piers A and B

                                                                           •   Also facilitating:
                                                                                 o     Flexible check-in allocation
                                                                                 o     Support facilities
                                                                                 o     Regulatory compliance
                                                                                 o     Meeting future screening capacity demand
                                                                                 o     Shaping future working environment together

42
Schedule and involvement
   Ground
handler input –                             Ground handler
support areas                                 work shop

                                                                             Stakeholder involvement
                                                                             Fall 2018 / Spring 2019                     Test and commissioning
                    Specification
                                                                                                                              Familiarization
                                                                                                                                 Training
                              Contracting                                                                                         Trials

                                                       Design                                                         Summer 2021
                      AOC
                  February 2018                                          Construction                  Construction
                                             Enabling works
                                                                   Basement + Baggage Factory          Upper floors

                                                                HBS Standard 3 upgrade            Baggage installation

 43
Agenda
      Welcome
      Minute from last meeting
      Valizo presentation, Off Airport Check-In and Baggage Handling
      SKAT authority gives an update on airlines reporting of API and PNR
      Information from CPH including updates on following issues:
        Safety
        Security
        Update on the Baggage Factory West and the staff Canteen 2021-2022
        Update on the new Pier E
        Update on the T3 Landside construction
      Misc.

44
 Pier E, Status
             (WBC2019+ programme)

Jenny Secher
AOC | Feb 6th 2018
WBC2019+ Programme
Purpose of Pier E
 Supply additional space for long-haul traffic
      and large aircrafts - both indoor and stands
 New and improved open bus-gate area with
      bus-gate capacity for wide-body aircrafts
 Support new Border Control regulations –
      100% control in/out of Schengen
 Supply space for support to the airport
 Enable other “Expanding CPH” projects
 Create safer work environment around the
      bus-parking

5 February, 2018
47
WBC2019+ Programme
Pier E phases
   Pier E Phase 1
     In operation Q2 2019
      1 wb contact gate + 6 nb bus gates
      Border Control (BC) Building
      Support Building

   Pier E Phase 1.1
     In operation Q2 2019
      2 wb bus gates* incl. a boarding bridge
        *1 gate becomes contact gate with stand expansion 2020

   Pier E Phase II
     In operation Q4 2020
      4 wb gates: 1 wb contact + 3 wb bus gate
WBC2019+ programme
    Status
         Finalised enabling works and projects:
              Hangar 1 demolished
              Services in ground
              Temporary GO Connector
              Stand Design (5 wb stands: 3 remote, 2 contact stands)
                                                                        2Q16            Mar17

     Current projects:
              Pier E carcass and façade in progress
              Support Building in progress
                                                                               Dec 17
              BC Building foundation to be intiated soon
              Enabling works for Phase 2 initiated
              Phase 2 design in progress
              Border Control facilities Design in progress
5 February, 2018
WBC2019+ programme
    Border Control
     Front office:
          Passport control booths
          Border Police (PRM, crew,
               diplomats)
          Staff lock (ID card holders)    Front-office, Police (Green areas: Customs Front- and Back office)
                                           (preliminary, not final)

          Customs process points
     Back Office:
           Police facilities in Support
               Building
           Customs back office            Back-office, Police
                                           (preliminary, not final)

5 February, 2018
Some more pictures (ult dec ‘17)
Some more pictures (Jan 31st ‘18)
 Appendix
X-section Pier E
Pier E, Gates
Agenda
      Welcome
      Minute from last meeting
      Valizo presentation, Off Airport Check-In and Baggage Handling
      SKAT authority gives an update on airlines reporting of API and PNR
      Information from CPH including updates on following issues:
        Safety
        Security
        Update on the Baggage Factory West and the staff Canteen 2021-2022
        Update on the new Pier E
        Update on the T3 Landside construction
      Misc.

55
56

 AOC
  06-02-2018
            Status på Terminal 3 -
            Landside

Jonas Kjær-Westermann, CAP
17-01-2018
Projekter Terminal 3 landside
      T3W (udførelsesfase/under construction)
      Metrobroen (udførelsesfase/under construction)
      Nyt folie – nye rækværk ved ankomstområdet/
     -----------------oooo-----------------
      Nyt granitgulv – Færdigmeldt // Granite floor - finished
      Ændring af toldslusen – Færdigmeldt // Arrivals - finished
      Ombygning af DSB billetsalg – Færdigmeldt // DSB ticket area - finished

57
Tidsplan januar 2018 til juni 2018

                                Uge 6                     Uge 7                 Uge 22-24                Uge 26
      Uge 4
                            Tilbygning, T3         Gangbro fra metro til   Gangbro fra metro til    Tilbygning, T3W:
  Nyt granitgulv:
                                 West:              sikkerhedskontrol:      sikkerhedskontrol:     udvendige arbejder
Byggeriet er færdigt.
                         Indvendige arbejder       Byggevæg opsættes.      Byggeriet er færdigt.         færdigt.
                          på gulvet færdigt.

  Byggeri afsluttes     Fortsat byggevægge på 1.                            Byggeri afsluttes       Byggeri afsluttes
                                   sal

5 February, 2018
Gangbroen fra metro til security

59
Uge/Week 8-22
     Sådan troede vi
     det ville blive
           -0-
     How we
     anticipated the
     construction
60
3. Gangbro – fase/phase 1 (uge/weeks 7-12)

61
3. Gangbro – fase/phase 2 (uge/weeks 14-17)

62
3. Gangbro – fase/phase 3 (uge/weeks 18-22)

63
T3W

64
T3W

65
Layout – stueplan T3W

             052   053             054   055                          056   057                  058                  059   060           061

                                                                                                                                                                                    A21

       A89

                                                                                                                                                                                    A22

       A82
       A81                                                                                                                                                                          A23

       A78

                                                       (F&B)
                                                       A: 175,72 m2

                                                                                                                                                                                    A24
                                                                                                                                                     Trapperum 5
                                                                                                                                                     T3-ST-(K1)074

       A72
                                                                                                                                  DISP.
                                                                                  PAX FLOW
                                                                                                                                  A: 56,26 m2
                                                                                  A: 793,82 m2

                                                                                                                                                                                    A25
       A68                                                                                                                                                                                SE

                                                                                                                                                                                          SF

                                                                                                                                                                                    A26
       A62                                                                                                                                                                                SG

                     Trapperum 1               DISP.                                                   DISP.
                     T3-ST-027                                                                         A: 110,18 m2
                                               A: 50,80 m2

       A57                                                                                                                                                                                SH
                                                                                                                                                                                    A27

                   53              54    55                           56    57                   58                   59    60         61

66
                                                                                                                                                TA    AA             AB   AC   AD
Tidsplan januar 2018 til juni 2018

                                Uge 6                     Uge 7                 Uge 22-24                Uge 26
      Uge 4
                            Tilbygning, T3         Gangbro fra metro til   Gangbro fra metro til    Tilbygning, T3W:
  Nyt granitgulv:
                                 West:              sikkerhedskontrol:      sikkerhedskontrol:     udvendige arbejder
Byggeriet er færdigt.
                         Indvendige arbejder       Byggevæg opsættes.      Byggeriet er færdigt.         færdigt.
                          på gulvet færdigt.

  Byggeri afsluttes     Fortsat byggevægge på 1.                            Byggeri afsluttes       Byggeri afsluttes
                                   sal

5 February, 2018
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