Annual Review 2019 2020 - Shetland Communities
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Annual Review 2019 - 2020
Chairperson’s
Foreword
I t is with some incredulity that, as I write this, the doors of Market House, Shetland’s
volunteering hub, are closed to the public. Due to the Covid-19 emergency measures,
we are closed until the end of May, with a caveat that if we can open earlier, we will.
However, staff are still busy working and organisations are still contactable as usual, by
phone and email.
Some members of staff are working from home, and some a mix of home working with
some hours in Market House, enabling the vital work of Voluntary Action Shetland –
supporting volunteering, offering information, representation and support – to continue.
Our volunteers are also still busy, albeit working within the Government guidelines
designed to keep people safe. The VAS website, www.shetland-communities.org.uk, now
has a section dedicated to Coronavirus Information, which provides information aimed
to assist individuals, agencies and community groups to support people experiencing the
impacts of the coronavirus outbreak.
As a community and as a nation, we have all had to get used to new ways of life caused
by the coronavirus pandemic lockdown. Sadly, for some families, the virus has claimed
the life of loved ones and we at VAS offer our heartfelt sympathies to them. The VAS
Board and staff and organisations in Market House also had a bereavement when our
long-standing champion, Gussie Angus, died in October 2019. He was one of the founding
members of the Shetland Council of Social Service, VAS and the Citizens Advice Bureau,
to mention just a few of his volunteering roles. He was a genuine philanthropist at heart
and actively pursued his beliefs. He had been a Chairman of VAS previously and was Vice-
Chair of the Board of Directors, at the time of his death. He is sadly missed, for all his
guidance and expertise, and for the person he was.
We, like many of you, have had to cancel planned events and recognise that this has
caused a lot of disappointment for many, such as those who have worked hard to earn
volunteering rewards and certificates. During this crisis people right across the world
are looking for ways to help others and in Bedfordshire, Captain Tom Moore is indeed a
‘beacon of hope’ embodying a resolute spirit which has been spectacularly inspirational.
Here in Shetland we have seen our famous volunteering ethos offering support and
solidarity in many ways. Hopefully, some of these will be short-term measures, but there
may be other roles ahead in the weeks and months to come. For those involved in year-
round volunteering, VAS is there to be your cornerstone of support and would welcome
the opportunity to harness the amazing energies of generous members of the public now
and in the future.
"Inspiring, Usually in the annual report foreword, I would focus on some of the many achievements
cheerful which VAS has done throughout the past year – and there are many – but in this unique
time, on behalf of the VAS Board, I would simply like to say a huge thank you to everyone
volunteers who is helping others, whether in paid or unpaid roles, and to offer empathy to all those
whose lives have been significantly changed by the virus.
will be
We may be socially distancing just now, but this time will pass and we will reunite again.
right at the Inspiring, cheerful volunteers will be right at the heart of our community as they have
heart of our always been, helping it return to a more normal way of life and VAS will be there to
lighten that load.
community Stay safe, protect yourselves and others. And in the meantime, I hope you enjoy reading
as they have this report which is a snapshot of some of the work done by VAS staff in 2019/2020.
always been" Marilyn Stewart
2 VOLUNTARY ACTION SHETLAND
Supporting Voluntary and
Third Sector Organisations
T he vital services of the third and voluntary sector continue
to support the people and communities of Shetland to
feel included, empowered, resilient and safe. VAS
provides support to the sector to enable organisations
to deliver their objectives confidently so they are n i
r a i
t ce
st onden on
i esp sati nts
o n
Community Support
2 Advice/Support
2 IE Accounts
2 SCIO/Charity Law
Development & Training
2
M
Ma
rk
2
et
Hu ous
H
m eet
2
d
A 2 Co rga Acco ted
r r n i u 2 Information Sharing 2
Ad i n g
b e
better able to contribute to a strong and inclusive 2 O ll/ irec oll
min Fac
i ilit
o
r -D y r 2 Strategy/Funding 2
Ten tra s ies
local social economy. Pay 2 Self rt Pa roll s an t
p po Pay unt
2 PVG
cie ion
This year VAS staff have assisted 152 u S
S 2 VA cc rts
A
o 2
I CT s
2V
AS sspo und
organisations with one to one advice a
2 P ila
F
2V
a
on various subject matters: HR queries;
cation
Educators
Strategic
Financial management; Funding and
Mentors
2 Represen
2 Negotiat
2 Lobbying
2 Developi
rkshops
2 Consulta
2 Presenti
on Forum
ning
Peer Edu
ategy
sustainability, Asset transfer, Updating
hools
2 Trai
2 Peer
2 Peer
ion
governing documents, Navigating the
2 Wo
2 Str
tation
ng
2 Sc
s
ng
tion
OSCR processes for SCIO registration,
Reorganisation of charities due to
constitutional restraints, Dissolution and
Sheriendi e
Bef em
ers
ers
much more.
e
tla ng
Car al Car
Sch ildren
Out Centr
Car
2 Ch
Sup ality ps
Sho Strat ch
nd
In addition VAS has provided a wide
tu
ri
a
2 60
egy
er
2 AS
e
Res aks/T
Vir
r
2 Vo upp
2 16
+ De nteers
N
range of training with a particular focus on
2
2 1:1
+ tia
2
lu ort
e
2
t
men
r
Shet New
2 Tr
pit
por
S ing
rt B
2
Roles and Responsibilities of Trustees and
ain
land g
erin
2
er unte
2
2B
Management Committees, Understanding usin
2
ess M
a n ager V o l A
Finances and the Role of the Treasurer plus the 2A
dver s 2 SYV
tisin
2S
u g 2 Sal
tire
vital Child and Adult Protection. b s crip
tio uniti
es
n
2 Opp
ort
y
2 Str
ateg
23 workshops were held and attended by 159
volunteers from 72 third sector organisations.
The Third Sector Forum - a network of third sector
organisations in Shetland - has strengthened the collaboration
and networking opportunities for forum members. The forum, which meets monthly, currently has 25 member
organisations sharing information and good practice, bringing in speakers and professionals as needed. Emerging needs
and gaps can be identified and solutions worked out together. Public sector agencies use the forum to consult and work
with the third sector around policies and services, recognising the value of the services provided.
VAS is constantly working to keep the voluntary and third sector up to date with news and developments. Key this
past year has been funding and sustainability, together with vital charity law updates. VAS achieve this by the one to
one work they do and by sending out regular newsletters and around 200 e-bulletins.
Staff have supported organisations to source funding opportunities resulting in the sector locally attracting funding
totalling approximately £4,875M of which £1,963M is externally sourced. These totals do not include awards to public
sector agencies or small grass root organisations.
Communication is the key and VAS assists the sector to stay up to date with developments, changes to legislation and
good practice in the current and changing environment.
Acronyms VAS Voluntary Action Shetland PVG Protection of Vulnerable Groups OSCR Office of the Scottish Charity Regulator
used NHS National Health Service ASN Additional Support Needs
EFQM European Framework for Quality Management
throughout DWP Department for Work & Pensions IE Independent Examination
this annual EW&R Emotional Wellbeing & Resilience SBS Shetland Befriending Scheme
ICT Information & Communications Technology
report QiB Quality in Befriending SCIO Scottish Charitable Incorporated Organisation SYVA Shetland Youth Volunteering Awards
VOLUNTARY ACTION SHETLAND 3
Volunteering 2019/2020
V oluntary Action Shetland (VAS) Volunteering
have had another busy year supporting volunteers
to find suitable volunteering opportunities and
also supporting organisations to recruit and reward
their volunteers. At present VAS have 660 organisations
next year and fits in with a new Scottish Government
document that was launched ‘Volunteering For All’. This
Framework was developed by the Scottish Government
jointly with partners from the volunteer and community
sector, local government and NHS, with academics and
registered and 1297 volunteers registered - 999 are youth social researchers, and with volunteers.
volunteers (25 and under) and 298 adult volunteers. The Scottish Government will be developing a
VAS found new placements for 29 volunteers and Delivery Plan for this Framework, along with providing
promoted 24 new volunteering opportunities for a performance framework with clear and measurable
organisations looking for volunteers. There are currently indicators so that VAS can understand progress and
105 opportunities registered. review interventions and approaches accordingly.
During 2019/2020 VAS was busy with 1602 enquiries During this year VAS said goodbye to Neil Pearson, their
from volunteers and 1793 from organisations. Youth Volunteering Development Worker of 7 years, and
Working with partners, VAS have also focused on wished him well in his new role at Shetland College. VAS
employer supported volunteering and volunteering for welcomed Kellie Naulls in September 2019 into the Youth
the hard to reach. This will continue to be developed Volunteering Development role.
Shetland Youth Volunteering Awards
All nominees Group Winners Photo: Dave Donaldson
The ninth Annual Shetland Youth Volunteering Awards Volunteer of the Year. Shetland Amateur Competitive
sponsored by VAS, Enquest Sullom Voe and The Rotary Swimming Club were named as Organisation winners,
Club of Shetland took place in the Lerwick Town Hall Ability Shetlands Monday Sports Club were named ‘One
on the 12th November 2019. The Committee received Team’ of the year and Keir Shannon, a volunteer with
19 nominations over the three award categories: Ability Shetland in Lerwick, was announced the Individual
Organisation, One Team and the Individual Young winner.
4 VOLUNTARY ACTION SHETLAND
Volunteers Week 2019
During Volunteer’s Week (1st-7th June 2019) VAS took Volunteering to the
community. For each of the 5 days during Volunteer’s Week, they went to a
different area of Shetland promoting volunteering opportunities available in
Shetland and services at Voluntary Action Shetland. They attended: Moorfield
Hotel in Brae, McKenzies Café and Farm Shop in Cunningsburgh, NAFC in
Scalloway, The Shetland Library in Lerwick and Café at the Church in Walls. Neil Pearson giving information to a volunteer at
Positive feedback was received at all venues from members of the public and Café at the Church in Walls during Volunteers
the venues themselves. Week 2019. Photo: Kathleen Williamson
VOLUNTEERING DWP AND VOLUNTEERING
SHOWCASE EVENT WHILE ON BENEFITS
VAS Volunteering held a coffee Job Centre Plus have a Community
and cake morning in Market Hub week – the last week of the month
House to promote and showcase where a partner organisation attends
volunteering opportunities for an afternoon a week to meet with
available in Shetland. A young clients. VAS Volunteering has had a drop
Volunteer Ambassador helped at in session on the last Wednesday of
the event. Organisations were the month. This has been working well
also provided with support and Ella White - a Volunteer Ambassador helps at the with a steady stream of enquiries each
information. event. Photo: Kellie Naulls session.
VOLUNTEER TASTER SESSIONS Saltire Awards
A new, innovative There are currently 999 registered young volunteers
approach has been taken (aged between 12 to 25 years old) participating in
to promote volunteering the Saltire awards in Shetland. During March 2020,
this year. VAS have 141 young volunteers from all parts of Shetland
taken part in ‘volunteer submitted 261 requests ranging from 10 to 500 hours
taster’ sessions with of volunteering this year and this was conducted with
different volunteering 50 local charities and organisations. This year’s crop
organisations. The of volunteers achieved the remarkable total of 14,940
purpose was to increase hours of volunteering between them. Seven of the
awareness of the benefits young volunteers were also awarded with a ‘Saltire
of volunteering, highlight individual volunteering Summit Award’. The Summit is the highest accolade
organisations and enlighten everyone about the choice and can only be achieved by volunteers who have been
of opportunities available locally - shared through their nominated by their Supervisor for making a truly
Social Media pages. outstanding contribution to volunteering. Its purpose
From Autumn 2019 a wide variety of volunteer tasters is to recognise those who have gone above and beyond
have been undertaken throughout Shetland all the way the call of duty to carry out their volunteering to the
from Unst through to mainland Shetland. With, not highest standard.
only VAS Volunteer Support Workers taking part, but
also with their young Saltire Ambassadors too. Activities Quote from Volunteer receiving Saltire Award:
included volunteering at Lunch Clubs, Social Clubs for “I started volunteering to give something back
older people and those with disabilities and various to the club which taught me. I have become
charity shops. much more confident, and through volunteering
This initiative has been successful in a number of I have been able to improve on so many
ways. VAS Volunteering Facebook page was able to help different skills”
promote the initiative and a new Social Media page on
Instagram was established to help demonstrate tasters. A Volunteer Involving Organisation said:
There has been positive feedback, more people getting “Young volunteers are crucial to the success
in touch through Social Media pages to find out more and longevity of the club. Our young volunteer’s
about volunteering opportunities and an increase in commitment has been such an asset, they have
the number of volunteering organisations wishing to been such a great role model to our junior
promote volunteering opportunities. VAS Volunteering members and we have been lucky to have them”
Facebook followers has increased by 50% and the reach
of the posts has grown significantly too. VAS were disappointed not to hold their annual award
ABOVE: VAS staff member Kellie Naulls helps out during a taster session at a ceremony in March 2020. This had to be cancelled in
charity shop. Photo: Shop Manager line with advice surrounding the Coronavirus pandemic.
VOLUNTARY ACTION SHETLAND 5
"
VAS Carers Support Service
V AS Carers
Support
Service
continues to support
and empower unpaid
Group which had direct input into the local carers
strategy and action plan.
A small group of Young Carers from Shetland
were invited to Orkney in July 2019 where they met
with other young carers, the Orkney team and staff
carers in Shetland to from Realize Your Potential, to take part in outdoor
manage their caring activities to help build the young carers self-esteem and
role and have a life confidence. This fantastic trip allowed the young carers
alongside caring. quality time out of their caring role and provided an
Access to short opportunity to share their experiences with other young
breaks proved to be carers.
one of the key ways to VAS Carers Support service also held events in June
support carers. During the last 12 months the service and November last year to mark Carers Week and
provided 38 Short Break Grants to carers up to a Carers Rights Day including visits to all ten health
maximum of £150 each. centres across Shetland to promote the service and try
to identify new carers.
VAS Carers was also part of a group who worked
with Sumburgh airport to help them introduce the
‘’It made a huge “Sunflower” lanyard scheme. This helps staff to
recognise people who have a hidden disability and may
difference; it gave me be struggling to navigate their way through the airport.
time to enjoy myself
where I could relax and
enjoy the break. My mum
went into respite while I
was away”
Feedback from a carer
who received a Short
Break Grant
Through the Respitality Scheme, they have now
awarded 77 breaks to a carer and companion at an
estimated value of £8,044. VAS Carers Support Service Sunflower Ribbon and Pin Badge Photo: Kirsten Harcus
are extremely grateful to the local business who have
donated breaks in support of local carers. VAS Carers Support Service have continued to
The service was delighted to secure funding from support carers on an individual basis and also through
Scottish Government to test a change and support their various groups: Stepping Out, Sibling, Parents,
families who wanted to take their break in a different Family days, Young Carers and Families Affected By.
way. Through this they arranged for Shared Lives to Full details of VAS Carers Support Service can be found
visit Shetland and deliver Person Centred Planning at www.shetlandcarers.org.
training which staff, families and other professionals
all benefited from. Four families were awarded a
small budget to try having their break in a different
way.
Through the last 12 months, VAS Carers Support
Service has also continued to work alongside Shetland
Community Connections to support carers to set up
and manage their Direct Payments package. They also
chaired the multi-agency Shetland Carers Strategy
6 VOLUNTARY ACTION SHETLAND
OPEN – Peer Education Project
O PEN is a project that trains young people
(16 – 25 yrs) as ‘peer educators’ to deliver
workshops and training to other young people
in Shetland. OPEN have supported and trained 19
peer educators, with 8 new recruits this year and held
Emotional Wellbeing and
Resilience Project
Emotional Wellbeing and Resilience Project employed
31 weekly meetings. 6 young people through OPEN with support from the
80 peer education workshops were delivered to Project Coordinator. The group met weekly at strategic
1275 pupils in schools across Shetland last year and and other levels, carried out research with young
pupils rated an 82% average increase in understanding people and reported their findings to the Project. They
and knowledge of workshop topics. have designed an Emotional Wellbeing and Resilience
OPEN’s personal development 6 week training workshop which was piloted at the Festival of Care
programme was delivered to 20 Club Achieve pupils, event with 100 pupils in S2/S3 at the Anderson High
one S3 class and two S4 classes at the Anderson High School in November 2019.
School. A Rich Picture developed at the EW&R Workshop
Also, Shetland Public Protection Committee in with 100 pupils in S2/S3 Anderson High School in
partnership with OPEN, Who Cares? Scotland and November 2019
Youth Services, supported and trained 15 young people
to design a participation workshop for committee
members in March 2020.
In total the OPEN volunteers achieved 663 Saltire
hours, an average of 17 hours per week.
Peer Mentoring Project
OPEN have also developed a peer mentoring project
with young people supporting other young people in the
Shetland community.
OPEN Peer Mentoring Project have trained 7 peer
mentors to support 5 mentees. Two mentoring
relationships were 2:2 meeting fortnightly, one 1:1
meeting weekly. The Youth Café supported the
recruitment of young people into the OPEN Peer Picture drawn and taken by Bee Leask and Mariel Leask – EW&R Workers
Mentoring Project, as mentors and mentees.
OPEN Up Youth Café
OPEN Up Youth Café was led by a group of 6 young
people that planned and delivered 16 youth café
nights, 82 young people participated. OPEN are
continuing to support a steering group of 8 young
people who want to gather evidence of need and secure
funding to continue the OPEN youth café project. This
initiative successfully targeted the participation of
some of the hardest to reach groups of young people in
Shetland, who were excluded from existing community
spaces.
VOLUNTARY ACTION SHETLAND 7
VAS Statistics
from Service
Delivery
152
assisted 152 organisations
Shetland Befriending Team. Photo: VAS Staff member
23 Shetland
workshops were held and attended by
159 volunteers from 72 third sector
Befriending Scheme
organisations
The last twelve months has continued to be busy
1,602
for the staff at the Shetland Befriending Scheme.
Demand continues for one to one support with a total
of 52 individuals having accessed the one to one
service last year. 25 new matches were started
and 15 new volunteers were recruited.
enquiries from volunteers and 1793 from The Children and Young People’s sections of service
organisations were also successfully re-accredited with the Quality
in Befriending Award (QiB). QiB is the only award in
38
the UK which is specifically tailored for befriending
services and is valued by referrers, befrienders, commissioners and
funders. Developed by Befriending Networks in consultation with
member organisations and other experts in the field of befriending, it
promotes Good Practice in the Sector. Angus Maclean (QiB Assessor)
Short Breaks from Befriending Networks made the trip up to Shetland in June 2019
to meet with staff and service users to review key elements of how the
19
service was being delivered. The successful reaccreditation is valid
until June 2022.
" I have viewed the QiB process as an MOT health check for the
service. It provided me with an opportunity to review what was
supported and trained 19 peer educators currently in place to ensure its links to the QiB quality indicators
and make changes so that we continue to offer a quality service
80
with creditability for those in our community"
Lynn Tulloch, BEFRIENDING CO-ORDINATOR
As always, quality of service is a key aspect of the service. Priorities
for the Project Co-ordinator next year will be looking at reviewing
peer education workshops were delivered current delivery of the service as a whole and continuing to sustain
to 1,275 pupils in schools current level of service whilst also looking at opportunities for
development.
The scheme continues to be immensely grateful
25
for the local and external funding that is secured
in order for the service to continue to be delivered
to those in the Shetland community. The scheme
is also exceptionally grateful to all those who come
forward to volunteer as ultimately, without the
New matches started at
team of volunteers, the scheme would not be able
shetland befriending scheme
to provide the service to those who really need it.
8 VOLUNTARY ACTION SHETLAND
Vaila’s Fund
Supporting financially disadvantaged children to experience the joy of travel VAS Statistics
Vaila’s fund was established in 2009 and is managed by VAS. The fund
financially assists disadvantaged young people in Shetland to experience from Service
Delivery
the joy of travel - children visit exciting new places, and delight in
learning about new cultures, history, food, traditions, and activities. It
opens their eyes to the world we live in.
663
Over the past year, VAS has made 8 awards totalling £3,515
- enabling local children to travel as far as Edinburgh, Loch Insh,
York, London and Italy. These trips increased the confidence and
independence of the children as well as strengthening existing
friendships and establishing new ones.
Some quotes from children who have benefitted from the fund: OPEN volunteers achieved 663 Saltire
hours
“Going on the trip was really special…. I got a chance to do things I
wouldn’t get the chance to do at home…explore caves, see amazing
views and meet new people”.
“Being away from home meant I was out of my comfort zone, I was a
little worried…but I enjoyed every minute of this trip.”
“..I even tried sushi, but I’m not sure I will have that again!”
82
delivered 16 youth café nights, 82 young
people participated
Account preparation and Independent Examinations
6
VAS offers a wide variety of advice and support to charities and
voluntary groups within Shetland. One significant area of support is
with charity accounts and independent examination.
All charities and voluntary organisations need to have their accounts
checked to make sure that their finances are managed properly and
running smoothly. Most don’t require an audit by an accountant. Emotional Wellbeing and Resilience
Finding someone with the required expertise to independently Project employed 6 young people
examine your accounts can be difficult and time consuming. As staff
£3,515
support other charities and voluntary organisations, VAS can offer a
professional Independent Examination service that is tailored to meet
the individual needs of an organisation.
VAS’s highly trained staff have in-depth knowledge of the laws and
procedures governing charity accounts. They work with organisations
and groups to produce professional, compliant, annual accounts in VAS has made 8 awards totalling £3,515
line with OSCR requirements. Fifty Independent Examination of
50
accounts were undertaken last year by VAS staff.
Passport Service
Anyone applying for their first, full passport, is required
to attend a passport interview at Market House. Over Independent Examination of accounts
the past year VAS has assisted 59 passport interviews
59
to take place locally, saving an expensive and time
consuming trip to the mainland for many Shetlanders. With a new
operating system, the video-link connection has never been better with
strong sound, reduced time lag and a clear picture, making the process
much more user friendly.
passport interviews
PVG Scheme Disclosures
129
In the last year, VAS staff have helped 129 people
obtain PVGs to volunteer or work with children and vulnerable adults.
VAS has supported 41 third sector organisations with this vital service,
with posts ranging from football coaches and child care workers to
lecturers and youth club workers – all helping to provide services that
people obtain PVGs
benefit the Shetland community. Shetland has a vast third sector, with
much community support and engagement. It is vital these volunteers and
workers are checked to protect our communities from potential harm.
VOLUNTARY ACTION SHETLAND 9
No. 283
VOAR Issue 2018
No. 285
Hairst Issue 2018
No. 286 No. 287
Yule Issue 2018 Voar Issue 2019
No. 284
Simmer Issue 2018
£2.0
On makin
Price g a0difference: Nae
Pasara n! by Kathy Hubba
Young Writers of the rd
by Alex Cluness Year
King of the dogs Price £2.00
of Jack Peterson
by John Haswell A social life of peat
by Berenice Carrin
Celebrating the poetry Breaking down the gton
hstan by Rober t Sim walls by Justin and
Collfíasa Frewen
Reflections on Kazak
Huband
Sea cave by Sally
VAS Staff putting at the flower park Photo: Amanda Brown
Scottish Healthy Working
Opera£2.0
Price 0 ss
tion Prince Riot by Jim Mainland
The not so humble
Johnson railing by John P.
the War by Angus Bolton Price £2.00 Price £2.00
Finding out about From Toab to Ikkadu by Molinda Black The coming of the
Watt and Peter Ratter Old Age Pension by
Poems by Roseanne
Gordon Johnston
A child’s view of Rousay by Peter D. Anderson Shetland kale and crubs by
Lives – Investing in Staff
Annie Broon Amy Lightfoot
Dancin wi Dodie by (Sn)aa geen wrang by Lynda Peterson
winning story
Rhoda Bulter Award The theatre licencing debate by Jill Wolfe
VAS understands the benefit of looking after staff
through providing them with opportunities to engage as
a team in a range of activities away from the desk. This New Shetlander
promotes a healthier lifestyle and can improve overall The New Shetlander, reputedly Scotland's oldest
health and well being, as well as increasing moral and literary magazine, is published quarterly by VAS.
motivation. The magazine is circulated widely, with subscribers
Activities this year included putting at the flower in Canada, New Zealand, Australia, Minnesota and
park, information shared on managing a range of issues Massachusetts. Over 2500 copies were sold last year.
including stress, migraines and suicide prevention, Contributions of prose and poetry with a Shetland
Christmas gift tag making and a team Gym Induction at interest are all considered for publication. New writers,
Clickimin Centre to name a few. young and old, are always welcome in the magazine.
EXECUTIVE OFFICERS REPORT
Catherine Hughson – Reflections of the Year
A nother year of great achievement for Voluntary Action Shetland (VAS) staff
and volunteers. We have undertaken a vast number of activities and provided
services that have supported the whole community of Shetland and we have
continued to make a crucial contribution to local and national policy.
We are continuing to work collaboratively with our statutory partners and other
Third Sector colleagues to support the delivery of Shetland Partnership Plan 2018-
2028 by contributing to the delivery of the local outcomes and indicators identified as:
Participation, Place, People and Money.
We regularly represent the sector on the many forums and meetings, this is crucial
to ensure the Third Sector Voice is heard and outcomes communicated back through
the Third Sector Forum. This allows other organisations to keep up to date with
developments locally and nationally and enables them to contribute to the topics that are relevant to them.
One of our real success stories of this year is the Emotional and Wellbeing project, where we have recruited young
people to assist agencies in all sectors to deliver and develop a system change way of working. To me this is the future,
getting our young people’s voices heard at a local and national strategic level.
Of course, as with all Third Sector organisations, we are continually having to change and adapt to meet the many
challenges we all face - whether that’s resource, finance or support. I actively work alongside my counterparts in each
of the 32 local authority areas in Scotland with Government to deliver support locally. These objectives include: - To be
the Central Resource and Information Point for Third Sector Locally, To be the Voice, To Connect and To
continue to Build Capacity, and I look forward to building on these objectives as the year goes on.
Market House continues to be a very busy hub and the benefit of having so many Third Sector Services in one space
has huge benefits not only to staff but to their client base. We all give each other support and Market House provides
great networking opportunities and an opportunity to share problems and find solutions together. This also assists in
the crucial support given to the many clients and organisations that value the services delivered to some of the most
vulnerable in our community across all ages.
My thanks goes to all the staff and volunteers and of course my Board, who have been very supportive, and I look
forward to responding to the challenges and opportunities that will undoubtedly arrive over the coming year.
10 VOLUNTARY ACTION SHETLANDextract of accounts
INCOME AND EXPENDITURE ACCOUNT – 31 MARCH 2020
Statistics from
INCOME
£
2020 2019
£ £ £
Service Delivery
67%
Charitable income – grants 537,914 561,419
Other income 158,848 150,618
______ ______
696,762 712,037
EXPENDITURE
Charitable activities 770,253 748,074
Depreciation 91,013 91,015
______ ______
861,266 839,089
______ ______ of users felt VAS services were excellent
67%
DEFICIT BEFORE TRANSFERS (164,504) (127,052)
Capital Reserves movement 90,822 90,822
______ ______
DECREASE IN INCOME FUNDS (73,682) (36,230)
====== =====
BALANCE SHEET – 31 March 2020
2020 2019
£ £ £ £ As a result of using VAS services 67% of
FIXED ASSETS
Tangible assets 911,747 1,002,760 users said, their organisation is better
CURRENT ASSETS managed and/or delivers better services
71%
Debtors 19,005 11,084
Investments: fixed term deposits 181,764 180,214
Cash at bank and in hand 189,815 296,173
______ ______
390,584 487,471
CURRENT LIABILITIES:
Creditors falling due
within one year (27,140) (43,582)
______ _______ of users agreed that VAS understands their
NET CURRENT ASSETS 363,444 443,889
_______ ________ organisation and its needs and adapts
TOTAL ASSETS LESS CURRENT LIABILITIES 1,275,191 1,446,649
support accordingly
67%
PROVISIONS FOR LIABILITIES
Pension liability (32,634) (39,588)
_______ ________
NET ASSETS 1,242,557 1,407,061
======= =======
REPRESENTED BY
Restricted capital funds 911,747 1,002,569
Restricted income funds 287,135 344,026
Unrestricted income funds
43,675 60,466
________ ________ of users agreed that as a result of taking
TOTAL FUNDS 1,242,557 1,407,061 part in networks and forums they feel
======= =======
more connected with other organisations
84%
The figures contained within the income and expenditure account and the balance sheet shown above were extracted
from the company’s audited financial statements. These were approved by the board of directors.
A copy of the company’s audited financial statements for the year ended 31 March 2020 can be obtained from our main
office or by writing to the following address: Registrar of Companies, Companies House, 4th Floor, Edinburgh Quay 2,
139 Fountainbridge, Edinburgh EH3 9FF (quoting ref SC165677)
VAS Staff 2019/2020 of service users felt they had a level of
Catherine Hughson Executive Officer.................................743901 Natasha Watt Peer Education Worker P/T............................745074 influence and contribute to Shetland
Wendy Hand Team Leader.............................................................743902 Jessica Carlyle Emotional and Wellbeing Worker P/T policies and strategies
62%
Lynette Nicol Finance Officer P/T...........................................743903 (started Apr 19)...........................................................................................745074
Ayesha Huda Development Worker.........................................743905 Patricia Doyle Emotional and Wellbeing Worker P/T
(started Apr 19)......................................................................................745074
Kirsten Harcus Support Worker P/T....................................743980
Bee Leask Emotional and Wellbeing Worker P/T
Karen Hannay Support Worker (left 28.02.20).................743923 (started Apr 19)......................................................................................745074
Megan Nicolson Receptionist..................................................743900 Mariel Leask Emotional and Wellbeing Worker P/T
(started Apr 19)......................................................................................745074
said thanks to VAS, they feel better able
Katrina McLachlan Receptionist P/T...................................743900
Ellen Hughson Administration Assistant P/T....................743912 Aylesha Meades Emotional and Wellbeing Worker P/T to influence and contribute to Shetland
Sue Beer Development Worker – Volunteering P/T
(started Apr 19)......................................................................................745074 public policy and make a difference to the
(Retired 31.08.19)...................................................................................743909 Julia Roberts Emotional and Wellbeing Worker P/T Shetland community
79%
(started Apr 19)......................................................................................745074
Kathleen Williamson Volunteer Placement & Support
Worker P/T...............................................................................................743910 Amanda Thompson Cleaner P/T
Neil Pearson Youth Volunteering Development Worker Erin Lowe Cleaner P/T
(Left 30.08.19)............................................................................................743911 Freya Hannay Cleaner – Holiday cover (started May 19)
Kellie Naulls Youth Volunteering Development Worker
(started Sept 19).....................................................................................743911
Lynn Tulloch Shetland Befriending Scheme Co-ordinator VAS Directors 2019/2020 of service users feel confident to develop
P/T................................................................................................................743907
Mrs Marilyn Stewart Chairperson
their enterprising activity as a result of
Amanda Brown Shetland Befriending Scheme Development
91%
Worker and Administrative Assistant VAS Carers..............743908 Mr Leslie Angus Vice Chair (Ceased Oct 19) using VAS services
Laura Russell Shetland Befriending Scheme Development Mr Alec Miller Director
Worker and Carers Support Worker for Young People....743946 Mr Willie Henderson Director
Mairi Jamieson Shetland Befriending Scheme Development Mrs Olive McLeod Financial Director
Worker......................................................................................................743964 Mr James Shepherd Director (Resigned 18.06.19)
Una Murray Peer Education Co-ordinator P/T....................745074 Mr Allison Duncan Director
of volunteers registered with VAS said
Saul Day Peer Education Co-ordinator P/T............................745074 Mr William Shannon Director (appointed June 19)
Wayne Leask Peer Education Support Worker P/T...........745074 Mr Magnus Flaws Director (appointed Dec 19)
they felt more involved in their community
by volunteering
VOLUNTARY ACTION SHETLAND 11Advice
Good Practice
Support
Information
Representation
Development
Volunteering
Training
Voluntary Action Shetland
Market House, 14 Market Street, Lerwick, Shetland ZE1 0JP
T 01595 743900 F 01595 696787 E vas@shetland.org W www.va-shetland.org.uk
A charitable company limited by guarantee registered in Scotland No. 165677. Registered Office Market House, 14 Market Street, Lerwick, Shetland
Company Secretary Catherine Hughson. Recognised by the Inland Revenue as a Scottish Charity No. SC017286.
Quality Assurance & Funders Shetland Youth
Good Practice VAS would like to sincerely thank the following funders and those who have donated to Volunteering
the various projects. Without the financial support, much of the work undertaken over
the last year would not have been possible. Awards Sponsors:
Shetland Alcohol and Drug Partnership (SADP)
Funded by The Volant Charitable Trust
administered by Foundation Scotland
Designed and printed by The Shetland Times Ltd., Gremista, Lerwick. T 01595 742000.You can also read
