And into 2019 5 Ways to Maximize Delivery this Holiday Season - eLama
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In the US, the 8.4bn average person spends Global mobile connections1 3-5hrsa day on their phone2 How do you reach them? Source:s 1. GSMA Intelligence 2018, current year-end data except interpolated subscribers and connections. 2. "State of Mobile 2017”, Flurry; “2017 CrossPlatform Future in Focus”
Facebook ads let you reach people at enormous scale 1B 2.2B Over 1B 1.3B people on Instagram people on Facebook people reached people use Messenger each month each month through Audience every month Network every month Source: Facebook data, July 2018
Marketing Funnel Facebook Campaign Objectives Reach Brand Awareness AWARENESS Video Views App Installs Lead Generation CO N S I D E R AT I O N Messenger Responses CONVERSION Offer Claims Conversions Catalog Sales / Dynamic Ads
Mobile vs. Desktop conversions in EMEA mobile desktop 2017 72% 27% 2016 53% 46% Source: “Facebook Holiday Study” by Ipsos Marketing (Facebook-commissioned Global online study), Jan 2018. Data
I can shop on my phone during times people use mobile when I otherwise wouldn't be productive UK 52% Canada 50% during their spare moments Australia 48% USA 46% Czech Republic 46% Germany 45% Denmark 40% Poland 38% Italy 35% Spain 33% Netherlands 29% France 27% Japan 26% Sweden 23% Source: “Facebook Holiday Study” by Ipsos Marketing (Facebook-commissioned Global online study), Jan 2018. Data
Clicks alone may not fully capture the impact of your ads 91 of the people who could % buy your product don’t click on your ads Source: Facebook Internal Data, Conversion Lift studies, Feb 2017. Based on 2,177 Facebook Lift studies with online sales-based objectives.
Choose the objective you want achieved Objective The marketing objective informs us of your ultimate business goal W H AT ’ S YO U R MARKETING OBJECTIVE? Conversions c Catalog sales Store visits App installs Lead generation 9
What is the Facebook Pixel? • A small piece of code that you add to your website to access some of Facebook’s advanced advertising features. • Easy to implement, with highly customisable features
Put Your Facebook Pixel to Work Combine Facebook Pixel with Standard Events, Custom and Lookalike Audiences, optimized bidding and direct response ads to increase conversions Maximize the impact of your Facebook Pixel with these 4 tips: 1. Add the Facebook Pixel and customize the code with Standard Events / Custom Events 2. Create Custom and Lookalike Audiences to reach people most likely to take your desired action 3. Drive conversion with direct response ads 4. Optimize bids for conversions
Some of the tools powered by Facebook Pixel • Dynamic ads • Custom audiences from your website • Conversion • Value optimization optimization • Cross device • Conversion lift conversions tracking 12
Diagnose Facebook Pixel • Check the client’s website with Pixel Helper Ø Start a purchase flow Ø Choose product – Pixel event “View Content” firing correctly and properly placed Ø Choose product – Pixel event “Add to Cart” firing correctly and properly placed Ø Choose product – Pixel event “Purchase” firing correctly and properly placed • Do diagnostics in Pixels section of Events Manager
Targeting powered by Pixel Custom Lookalike Audiences Audiences • Website visitors People who are • Existing clients similar to your custom audience
CONSIDERATION AND CONVERSION OBJECTIVES Lead Generation Website Conversions Stories ads drive performance results Website Clicks Mobile App Installs
Give a makeover to conversion rate with Stories Placement 9% increase in purchases 8% lower average cost 20% return on ad spend per purchase An online retailer of women’s clothing, SHEIN has rapidly expanded to serve customers around the globe. When SHEIN ran a split test campaign to discover the impact of ads in Stories on conversions, they found that adding this ad placement increased their return on ad spend by 20%.
01 Inventory 02 Targeting 03 Bidding 04 Optimization 05 Creative 06Sales
1 Inventory Remove constraints to increase “supply” for delivery.
Let your campaigns flow with fewer constraints 19
using placement optimisation to maximise reach and conversions 7% increase in reach + 3.45x increase in conversions Automatic Placements Edit Placements
Efficient outcomes Cost per outcome Instagram-only Avg. Cost Per Outcome Facebook-only Avg. Cost Per Outcome Placement Optimization Avg. Cost Per Outcome Time Elapsed For illustration purposes only. Costs per outcome vary across Facebook, Instagram and the Facebook Audience Network.
Campaign Budget Optimisation Campaign Campaign Budget Optimization Ad Set Ad Set Ad Set
Automatic Placements & Campaign Budget Optimization will benefit your campaigns 1 2 3 Lower costs More results Save time & simplify
Consolidate into fewer ad sets All campaigns max. 3 -4 ad sets per campaign Conversion optimization Value optimization 50 conversions 100 conversions per ad set per week over campaign lifetime
2 Targeting Maximize audience size, but balance with quality.
Larger audiences allow our system to find the best opportunities. Expand existing Use Dynamic Ads Expand interests in targeting for Broad conversion Audiences (DABA) campaigns
BROAD AUDIENCE Convert shopping intent into purchases TARGETING with dynamic ads for broad audiences (DABA) Dynamically showcase the relevant …to people likely inventory from your catalog… to purchase
Align KPI to achieve the business objective New Customers Incremental Lift Maximize ROAS Exclude Purchasers CRM Exclude 10-day site Exclude 10 day file or 180 day visitors or 30 day purchasers, or no purchasers purchasers exclusions *Try Value Optimization
3 Bidding Express the actual cost constraints and/or flexibility on costs.
Bid higher than non-holiday seasons SCALE CONTROL LOWEST COST LOWEST COST TARGET COST WITH BID CAP • Best strategy to get the most results • Best strategy to maintain a stable • Best strategy to control your cost and scale, esp. for new campaigns average cost per result as your spend increases • You need to understand approximate • Cost can fluctuate as your spend or cost per event for your campaign action competition increases • There may be less results or cost per result may be higher than with Lowest Cost
4 Optimization Meet minimum conversion requirements and optimize for your success metric.
Conversion Optimization Implement Facebook Pixel with following events: 50 conversions per ad set per week
Value Optimization Optimize campaigns to focus on purchase value Designed to enable advertisers to optimize conversion, mobile app install and catalog sales campaigns to help drive their bottom line results Focus on ROAS 100 conversions and purchase value over campaign lifetime
5 Creative Make content that is relevant for people to achieve the desired outcome.
Drive performance with creative basics to stay competitive Business Instant Retain Brand Objective Attention Interest Link Think Sound Off… Frame For Highlight What And On Mobile Matters
Stories Add text + graphics Add GIFs Use apps like in Stories in Stories Unfold + Videoshop
NEW Customize your creative for each placement Choose the exact image or video people see in your ads depending on where those ads appear
NEW How to customize your creatives for placement 1 2 3 1. Choose “Edit Placements” and select the Edit Exclude Choose placements where you want your ads shown Placements Categories Images 2. Optionally, you may also exclude your ads from Mature appearing on certain websites or categories Dating 3. You will choose your custom assets during ad creation when uploading media Tragedy & conflict Gambling
Video Creation Kit • Enabling advertisers to turn their existing image and text assets into videos optimized for mobile with the help of easy-to- use video templates.
Democratizing Turn your existing image video creation and text assets into videos optimized for mobile — at 15 seconds or less in length for mobile and framed at 1:1 for feed and 9:16 for stories on Facebook and Instagram.
Promote a product Sell multiple Show product Drive product (6 seconds) products benefits discovery (6 seconds) (15 seconds) (15 seconds) Choose from multiple templates — designed with your business goals in mind. These templates can be found in Ads Manager within the single video and slideshow formats and in the Video section within the Publishing Tools on your brand's Facebook page. They'll give you the power to create brand new mobile videos that follow a unique, performance optimized, story. 4 3
Describe a product Promote a product or service Show product Highlight a message (15 seconds) (6 seconds) benefits (15 seconds) (15 seconds) Holiday templates We are introducing a set of four holiday-specific templates. Whether you want to promote a product, describe a product or service, show product benefits, or highlight a message, our holiday templates help you create mobile-optimized videos - all with a holiday twist. 4 4
6 Drive sales Do remarketing and prospecting
Drive sales with PROSPECTING and RETARGETING
Discover the power of dynamic ads SCALE ALWAYS-ON CROSS-DEVICE DYNAMICALLY RELEVANT Promote all of your Set up your campaigns once Reach people with ads on Show relevant ads with inventory with unique to continually reach people any device they use, real-time pricing and creative without having to with the right products at regardless of their original availability. configure each individual ad. the right time. touchpoint.
What does a dynamic ad look like? Items displayed are Offer Headline from pre-defined Product Set Optional: use of a fixed card to introduce the promotion, Use of overlay Add Pricing
Dynamically match the right product to the right person at scale to boost demand and sales BROAD AUDIENCES Expand your dynamic ads to reach beyond your website or app visitors to generate demand R E TA R G E T I N G Target people who have been to your site or app to generate sales
NEW Showcase catalog products in more compelling ways Build customizable creative templates for dynamic ads
01 Inventory 02 Targeting 03 Bidding 04 Optimization 05 Creative 06Sales
Happy Holidays!
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