An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...

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An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
An investigation of how online learning is opening up education in the higher
  education sector: A case study of the Durban University of Technology
                                  (Case 10)

                            Sinethemba Zungu

                              DHET Online Webinar
                                September 2021
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Brief Profile: Sinethemba Zungu
• From eSankontshe Mophela-
  Sankontshe Community
• Bachelor of Community and
  Development Studies
• Postgrad: Master of Housing
• PhD Candidate

Research Interests:
Social Justice, Innovation and
equitable access to education.
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Trigger/ Idea Underlying Study

The importance of ensuring accessible equitable quality
education and opening opportunities for lifelong learning
for all has been prioritized as one of the global goals on
the 2030 Agenda. This puts pressure on governments to
find accelerated solutions to expand accessibility to
post-school education.
●   Employing digitally supported learning (or online
    learning) to widen access to learning.
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Policies and prior research
                        Online Learning aspirations:
Policies                Widen access to learning opportunities
                         ● Increased number of students enrolled, not limited to
DHET’S draft Open          lecture room capacity
Learning Policy          ● Access to learning and educational resources from
Framework                  anywhere, at anytime
(2017a)
                        Removing Barriers
                         ● Geographic distance from educational campuses
DHET’s Position          ● Cost of study
Paper On Online          ● Discrimination on the basis of disability, gender, age, race,
Learning                   ethnicity, social class and langauage
Programme and
Course Offerings        Flexibility of learning
(2017b)
                        Lifelong learning
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Policies and prior research
                                               Anticipated challenges in adopting online
Defining open learning in relation to online   learning (as a tool for opening up
learning                                       learning) in South Africa (DHET, 2017)
• Prior research suggests that the concept      • Unequal access to ICT and unreliable &
  of open learning was amalgamated or              expensive Internet connectivity
  seen as equal to online learning (see         • Lack of access to digital devices &
  Letseka and Pitsoe, 2012)                        digital fluidity
                                                • Fear that online learning will deepen
• The DHET, through the policy                     the digital divide (Shoba, 2020a;
  frameworks argues against this, and              Myende & Ndlovu, 2020)
  highlights that online learning cannot be     • ‘Mushrooming’ of public-private
  equated to open learning.                        partnerships to increase revenue and
                                                   maximise profit through online
                                                   learning courses/programmes
                                                   (Swinnerton et al., 2018:220)
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Research Questions
In what ways does the online learning mode enhance parity of
participation in learning for students at the Durban University
of Technology (DUT)?
●   How is open learning conceived and associated with online
    learning, if at all, at the DUT?
●   What measures are in place to ensure student and lecturer
    readiness for online learning at the DUT?
●   What are the enabling and hindering factors for the
    implementation of online learning programmes at the DUT?
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Methodology
Qualitative Study
● 3 Staff Members

    ○  2 Lecturers and 1 CELT Staff Member
    ○  Semi-structured interviews via Zoom and Microsoft Teams.
● 1 Student

    ○  Telephonic and WhatsApp discussions
Limitations
● COVID-19 Implications – Difficult to get staff and students to participate

● Responses mostly on the Emergency Remote Teaching (ERT) than online
   learning.
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Insights: Durban University of Technology
            (DUT)
Perceptions of Open Learning (OL)
● Lecturers related OL as:

     ○   The use of all online platforms for teaching and learning and to engage with students...
     ○   A blended approach…
     ○   Learning that happens outside/beyond of the University premises…
     ○   Collaboration between industry and Universities...
     ○   Removing barriers to access learning, equity
●   Respondents felt that the DHET definition may be too broad, which would
    make it vulnerable to misconceptions and misunderstandings
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Insights continued…

Student and lecturer readiness:   Factors enabling
                                  Online learning:    Factors
                                                                hinderin
•   Lecturer supported via CELT                       Online L            g
                                  Data provision                earning:
    office, with 24hr
    communication channels                            ● Lack
                                                                of resou
                                                         staff and       rces for
                                                                    st
•   Learning Management                                 (i.e., Com udents
    System (LMS)                                     ● Poor         puters)
                                                               connect
                                                       from ho         ivity
•   Provision of trainings for                                   me
    lecturers to enable them to
    teach online
•   Tutoring for students
An investigation of how online learning is opening up education in the higher education sector: A case study of the Durban University of ...
Insights continued...
A lecturer’s perspective

   "I am able to offer both contact and online but as I said that with students, you find that a
    large population of the students actually prefer contact classes because they can see the
    teacher. But also, they don't have to buy data, you know, everything is in the classroom.
       Then you’ve got those who prefer online… So, it is blended… But overall, if I were to
      choose next year… There are specific courses that I would choose for online. And then
      there are specific courses I would want to have in the classroom, but I prefer blended
                       rather than pure online or pure contact" (Lecturer 2).

     Pedagogical Practices -     Access to a productive learning        Affordability -
     (Immediate) access to       environment/ space (incl.desks,        Unlimited WIFI on
     the lecturer                chair etc.                             campus vs limited data
Insights continued...
Lessons from Emergency Remote Teaching (ERT): A student’s perspective
     “It's good for me because it gives me flexible time, I can do my responsibilities….... I mean
     going to work and also house chores…. Cooking and cleaning…Ama-Costs awekho because
   bayasi-provide ngeData and masi-submitha si-submitha via email asidingi ku-printa [there are
   no costs because they provide data and when we submit, we submit via email, we don't need
   to print]....But sometimes abalifaki nje uhlale nyanga yonke uBroke data-cally [But sometimes
     they don't put in data for us for the whole month]. Sometimes they skip a month but not
               kuthina sonke, kuma individuals [not all of us, just individuals]. ” (student).

       Flexibility - time, and access to           Digitized submissions - cost
       learn from anywhere.                        efficient
Insights into ERT
Barriers to access:
   “So, there were students and staff who were
   battling connectivity, who were battling issues
   regarding access to devices. And this was not limited
   to students only there was a staff member who was
   saying, I have my computer at my office, but not at
   home - huge access barriers” (CELT Staff Member).         Unequal access to
                                                                   ICT
   Worries that confront students are … “Am I going to
   get data…? So NSFAS hasn't paid us allowances and          Inconsistent data
   even though I have those, the reception is also a thing        provision
   because you may have all of these resources, but
   without reception, if you are in the outskirts of           Reinforcing the
   Nongoma or South Coast…. Then I mean there's
   nothing you can do” (Lecturer 2).
                                                               digital divide*
Recommendations

DHET – Refinement of the definition of Open Learning in the policy
Framework.
DHET/University – Provision of resources, such as laptops for staff working
at home
National Department of Communications and Digital Technologies– Improve
Telecom infrastructure and internet connectivity within the remote areas of
KZN.
Acknowledgements

Much appreciation to:

●   The DHET for initiating this crucial study.
●   The DUT staff and students for participating.
●   The COOL team for all the support.
●   Sukaina Walji and Dr. Tabisa Mayisela for their
    guidance and consistent support.
References

●    Department of Higher Education and Training. (2017a). Call for Comment on the Draft Open
    Learning Policy Framework for Post-School Education and Training. Government Gazette,
    40772(335). Retrieved from: http://pmg-assets.s3-website-eu-west-
    1.amazonaws.com/170407openlearningframework-postschooleduc.pdf.
●    Department of Higher Education and Training. (2017b). Department of Higher Education and
    Training’s Position on Online Programme and Course Offerings. Retrieved from:
    https://www.dhet.gov.za/Part%20C%20%20Policies/CROSS-
    CUTTING%20FOCUS%20AREAS/OPEN%20LEARNING/DHET%20position%20on%20online%20pr
    ogramme.pdf.
●    Letseka, M., & Pitsoe, V. (2012). Access to higher education through Open Distance Learning
    (ODL): reflections on the University of South Africa (UNISA). Access to Higher Education:
    Under-prepared Students or Under-prepared Institutions, 219-234. Retrieved from:
    https://www.academia.edu/6074232/Access_to_Higher_Education_Through_Open_Distance_L
    earning_ODL_.
References

●   Myende, P. E., & Ndlovu, N. COVID-19 and Emergency Online Teaching and Learning: A
    Challenge of Social Justice for University Rural Students. Retrieved from:
    http://alternation.ukzn.ac.za/Files/books/series/04/07-myende.pdf.
●    Shoba, S. (24 March 2020a). ‘As South Africa goes into lockdown, the higher education
    department prepares for online learning’. Daily Maverick. Retrieved from:
    https://www.dailymaverick.co.za/article/2020-03-24-as-south-africa-goes-into-lockdown-
    higher-education-department-prepares-for-online-learning/#gsc.tab=0.
●    Swinnerton, B., Ivancheva, M., Coop, T., Perrotta, C., Morris, N. P., Swartz, R., ... & Walji, S.
    (2018, May). The Unbundled University: Researching emerging models in an unequal
    landscape. Preliminary findings from fieldwork in South Africa. In Proceedings of the 11th
    International Conference on Networked Learning 2018 (pp. 218-226). Leeds. Retrieved from:
    https://eprints.whiterose.ac.uk/131028/3/swinnerton_23%20final.pdf.
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