Ameriprise Financial September 2021
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Forward-looking statements The forward-looking statements in this presentation reflect management’s expectations about future events, plans and performance. These forward-looking statements and the many assumptions upon which they are based involve risks and uncertainties. A list of factors that could cause actual results to be materially different from those expressed or implied by any of these forward-looking statements is detailed under the headings “Forward-Looking Statements” and “Risk Factors”, and elsewhere, in our Annual Report on Form 10-K for the year ended December 31, 2020. These forward-looking statements speak only as of today's date and we undertake no obligation to update publicly or revise them for any reason. For information about Ameriprise Financial, please refer to ir.ameriprise.com. Non-GAAP Financial Measures This presentation contains certain non-GAAP financial measures that our management feels best reflect the underlying performance of our operations. Reconciliations of such non-GAAP financial measures to the most directly comparable GAAP financial measure have been provided along with the presentation. 2
A diversified and differentiated financial services leader with a record of outperformance – well-positioned to capture future growth 3
Ameriprise – diversified and fully integrated Advice & Wealth Management Industry-leading wealth manager with Strong investment differentiated advice Important solutions performance; value proposition meeting clients’ client-focused approach evolving needs $1.2T Tripled EPS ~90% free cash Over $17B $2.0B 37.5% adjusted in AUM/A since 20121 flow generation returned excess capital operating ROE, to shareholders ex. AOCI Data as of 6-30-21. 1. Excludes unlocking. since 2012 4
One dynamic firm delivering significant value Wealth Global Asset Benefits Management Management Wealth management drives ~85% of the firm’s revenue1 Columbia Deep, long-term client relationships Threadneedle Investments Captures assets and fees across Advice market cycles & Wealth Management Strong asset persistency Retirement & Protection Solutions Benefits from critical expertise and capabilities across AMP Substantial free cash flow to reinvest for growth and return to shareholders 1. Represents AWM’s advisor network. 5
Ameriprise continues to shift its business mix Pretax Adjusted Operating Earnings1 44% 28% 2012 2021 25% 48% $1.7B $3.1B 31% 24% Advice & Wealth Management Asset Management Retirement & Protection Solutions 2021 represents trailing 12-months through 6-30-21. 1. Excludes Corporate & Other segment and unlocking. 2012 includes SOP market impact. 6
Advice & Wealth Management is delivering sustained profitable growth A longstanding leader in 10,047 financial planning and advice financial advisors (Top 5 branded) Excellent client $731K trailing 12-month satisfaction adjusted operating net revenue per advisor Continue to grow 90%+ fee-based Ameriprise Bank, FSB revenue Strong branded value $807B in client assets, incl. proposition $430B in wrap assets Respected brand with deep client relationships Data as of 6-30-21. 7
Recognized for our premium client experience and for managing our business responsibly Ameriprise has been A TOP recognized by J.D. PERFORMER™ designation for Power for providing “An Outstanding Customer 96% of clients say their advisor provided 4.9/5 “Unbiased, puts my Service Experience” for advice that addressed client interests first” phone support for their needs satisfaction advisors 8 See source information in appendix.
Attractive and fast-growing market Households Financial assets Financial assets (in millions) ($ in trillions) CAGR 2016 – 2021E $5M+ 1.9M $23.1 6.0% U.S. household financial assets $500k – $4.999M 14.5M $20.5 3.1% projected to grow 4 – 6% $100k – $499K 24.7M $5.8 0.3% annually going forward
Within the opportunity, we are focused on the Responsible Mindset Who they are What they want $500K–$5M: Advice and anytime access Our primary target market $17 trillion in financial assets 70% Prefer Want advice beyond 60% Consider a state-of-the-art comprehensive investments digital experience advice very important Attractive growth trajectory A personal relationship 66% male, 34% female Want to work with 24% under age 45 a firm and advisor they trust 80% 8 out of 10 Prefer quarterly Consider it essential to work face-to-face contact Source: Ameriprise Financial Market Segmentation, February 2019. 10
Through our Client Experience, we will deliver advice to our full client base and generate significant value and client satisfaction Comprehensive advice relationships generate:1 4 elements of the Client Experience 7.4x greater net flows 4.1x What clients 1:1 financial A personalized Anytime access Regular meetings greater can expect advice based on plan and to your investments to review your goals, recommendations and digital tools to progress and GDC your goals and for the diversified help you stay on investments needs portfolio to meet track your goals 1. 2019 Ameriprise Information Management (AIM) Value of Planning Study. 11
Multiple affiliation options to serve more clients and advisors Ameriprise Ameriprise Ameriprise Ameriprise Financial Franchise Group Advisor Group Advisor Center Institutions Group AFFILIATION AFFILIATION AFFILIATION AFFILIATION Independent Employee Employee Employee DESCRIPTION DESCRIPTION DESCRIPTION DESCRIPTION Full-service advisors Full-service advisors Nationally licensed Full-service advisors financial teams that that are franchisees that are employees consistently deliver client based in banks and of the firm of the firm experience remotely credit unions 7,943 1,798 141 165 Data as of 6-30-21. 12
Our bank capabilities complement our advice value proposition and allow us to help clients with both sides of their balance sheet Many wealth Ameriprise Bank, FSB managers generate OPPORTUNITY • Over $8B sweep deposits shifted to date; opportunity to a substantial grow portion of earnings • Over 63K clients with Ameriprise Visa credit cards from banking • Ameriprise Home Lending program, referred $296M in loans for 2021 of which $6M purchased for FSB • Ameriprise Preferred Line of Credit (Pledge Lending) in partnership with Goldman Sachs, $349M in loan balance on the FSB balance sheet with excellent credit quality Data as of 6-30-21. 13
Strong financial performance compared to peers Ameriprise is generating 20%+ margins, nearly twice the level of Regionals/Independents Margin Expansion 2015 – 2021 (bps) AWM 320 Regionals / Independents 163 Wirehouses 161 Data represents trailing 12-months through 6-30-21. Source: Company filings and S&P Cap IQ. Regionals / Independents represents median of LPL and Raymond James PCG. Wirehouses represents median of Morgan Stanley and Bank of America Wealth Management segments. 14
Advice & Wealth delivers excellent organic growth across all measures Total Client Flows ($B) $9.7 $9.3 $9.5 Total Client AUM ($B) $6.2 $6.1 $807 $732 $762 $667 $377 $630 $362 $352 $312 $327 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 $400 $430 $340 $380 Wrap Flows ($B) $318 $10.4 $10.0 $9.0 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Wrap AUM Brokerage AUM $5.6 $5.7 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 15
We have strong underlying momentum amidst interest rate headwinds Advice and Wealth Management PTI Grow our client base and ($ in millions) move further up market $1,484 Increase advisor productivity 16% Deepen client relationships CAGR Ameriprise Bank will drive $434 substantial future growth Attract more advisors 2012 2021 2021 represents trailing 12-months through 6-30-21. 16
Retirement & Protection Solutions: continue to reposition business to reflect interest rate environment and our conservative risk appetite Important solutions for our Confident Retirement® approach ~$115B $ Strategically managing our client AUM1 books of business Strong returns Top 15 VUL insurance with a lower provider and Top 15 VA risk profile carrier Excellent 100% affiliated distribution ratings for life, health and variable annuities Data as of 6-30-21. See source information in appendix. 1. Client AUM includes variable annuities, fixed annuities, payout annuities reserve balance + VUL / UL policyholder balance. 17
Retirement & Protection Solutions continues to generate good free cash flow with lower risk Unlocking value with additional reinsurance Maintaining strong risk/return discipline through product feature and pricing changes Shifting variable annuity product mix to non-living benefit and structured products, driving 65% of sales in 2021 Maintain steady profitability with strong 497% RBC ratio Continue to manage LTC exposure with premium rate actions and benefit reduction outreach Data as of 6-30-21. 18
We are a leading global asset manager with greatly improved flow dynamics Global presence Retail net inflows and capabilities of $18.6 billion Top 15 $593B in AUM $ long-term mutual funds in the U.S. Strong institutional Top 10 retail ranking presence in the UK 110 four- and five-star Competitive margins and Morningstar-rated funds $ earnings growth Data as of 6-30-21. Retail net flows represent trailing 12 months through 6-30-21. See source information in appendix. 19
Our investment engine is a foundation for client success and sets us apart ✓ Proprietary, differentiated research approach delivers global perspective ✓ Global investment teams in North America, UK/Europe and APAC Long-term Global approach Scalable ✓ Macro view: Global asset consistent turns information across a wide allocation with local insight into replicable range of client returns insights needs and ✓ Micro view: Sector-based teams, for clients product types in-depth security research, proprietary company ratings ✓ 5P investment oversight 20
Our investment approach spans a broad spectrum of strategies and has delivered consistently competitive investment performance Asset-weighted performance Sample of leading strategies Columbia Threadneedle funds Corporate Limited Duration Fixed Income Mortgage Opportunities 64% 84% 89% 88% U.S. Fixed Income Strategic Municipal Income U.S. Government Mortgage US High Yield 1 year 3 years 5 years 10 year European High Yield International Global Investment Grade Fixed Income European Investment Grade 110 funds out of 184* earned an Overall Rating of 4 or 5 stars: Dividend Income - 38 funds received 5-star Overall Rating Contrarian Core - 72 funds received 4-star Overall Rating U.S. Equity Small Cap Growth U.S. Equity (Core Plus) Asset-Weighted % in Top Two Quartiles or Above Index Select Global Equity Benchmark as of June 30, 2021 Emerging Markets Opportunity 1-Year 3-Year 5-Year 10-Year Global Technology Growth Global Equity Seligman Global Technology Results Results Results Results Global Small Cap Equities Equity 61% 87% 87% 88% Overseas Value Fixed Income 87% 73% 91% 90% UK Equities European Equities Asset Allocation 39% 88% 95% 89% Regional Equity Europe ex. UK Small Cap Greater China Total Performance 64% 84% 89% 88% Pacific-Asia Data as of 6-30-2021. Past performance does not guarantee future returns. U.S performance measured using Columbia Class Inst share (formerly known as Class Z) vs. full universe of funds. Asset weighted rankings include assets in funds with above Lipper median performance. EMEA/APAC performance measured on a consistent basis against the most appropriate benchmark – a peer group of similar funds or an index. Counts the assets in funds with above median ranking (if measured against peer group) or above 21 index performance (if measured against an index). * Morningstar Star Ratings are based on performance of Inst’l Class for Columbia branded mutual funds & highest available for a share class within the fund for Threadneedle branded funds.
Broad global distribution capability U.S. EMEA APAC 11 locations 13 locations 4 Locations • $306B U.S. Retail Product AUM • $53B EMEA Retail Product AUM • Retail and private bank / GSR distribution operations in Singapore and Hong Kong • 5 unique intermediary sales channels: • Key countries / regions include: 1. Broker Dealer - UK • Malaysia, Thailand, Philippines (regional fly-in 2. Independent Advisors - Europe (especially Italy, Germany, Spain, Benelux, model) 3. Ameriprise Switzerland) 4. Private Client Advisory (PCA): RIA and Bank of - Middle East • Exploring China retail via inorganic / America Private Bank partnership 5. Defined Contribution Investment Only (DCIO) • 200+ key local institutions and retail intermediaries • 800 retail intermediaries with >50,000 advisors Global Institutional $234B Institutional AUM and full product line, including multi-asset strategies - Broad geographic coverage of major client types - Global approach with regional variances by client type and investment requirements - Evolving to client-led, Solutions-based approach Anchor Clients Data as of 6-30-2021. 22
Gaining traction and improving net flows Retail net flows ✓ Increased market share with $ in billions our focus broker-dealers $7.8 ✓ Improved segmentation and $3.1 $4.6 $4.2 $2.0 targeting ✓ Growing model business Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 ✓ Managing Brexit effectively Net flows (excluding legacy insurance partners) $ in billions ✓ Growing Institutional distribution $8.3 $8.1 momentum $6.2 ✓ Opportunity for further growth $3.9 $3.51 with acquisition of BMO’s EMEA acquisition Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 1. Excluding a low fee institutional redemption in the quarter. 23
Generating strong margins 47.1% 45.7% 43.2% 43.2% 41.2% 39.7% 36.7% Represents trailing 12-months through 6-30-21. Adjusted operating margin for BLK, AMP, IVZ, JHG, BEN. 24
Ameriprise is a unique shareholder value creation opportunity • Strong and growing Wealth and Asset Management businesses • Continuous free cash flow generation of approximately 90% • Returned over $9 billion to shareholders since 2016 while maintaining substantial excess capital Data as of 6-30-2021. 25
Diversified free cash flow generation and return to shareholders with strong excess capital Excess Capital $ in billions Significant growth in earnings and free cash flow from Wealth Management $2.0 $2.01 Growing contribution from Asset Management Returned $9.3 billion of capital to shareholders Consistent distributable earnings from RPS and reduced share count by 25% Generating ROE of ~30% 37.5% 2016 2021 Free Cash Flow Announced a fixed annuity reinsurance ~90% ~100%2 transaction that will generate $700 million of Generation capital and will substantially offset the cost of the 2021 represents trailing 12-months through 6-30-21. 1. Excess position does not include proceeds from recently announced fixed annuity reinsurance transaction. BMO EMEA Asset Management acquisition 2. Excludes unlocking. 26
We have returned over $17 billion of capital to shareholders since 2012 Capital Returned to Shareholders $ in billions $2.4 $2.1 $2.2 $2.1 $2.0 $1.9 $1.8 $1.8 $1.8 2013 2014 2015 2016 2017 2018 2019 2020 2021 Dividends Share Repurchase 2021 represents trailing 12-months through 6-30-21. 27
Increasing and diversified sources of free cash flow as business mix shift accelerates with upcoming acquisition Pretax Adjusted Operating Earnings1 24% 25% 2021 Continued 2012 44% $3.1 48% Growth & $1.7 billion Mix Shift billion 31% 28% Advice and Wealth Management Asset Management Retirement & Protection Solutions 2021 represents trailing 12-months through 6-30-21. 1. Excludes Corporate & Other segment and unlocking. 28
Continue to meet and exceed client needs across our businesses as we return to office Significant opportunity to further grow as a wealth management and advice leader focused on deep client relationships Substantial improvement in client flows in our global asset management business to meet the growing client need for active management Managing well-developed books of business focused on retirement asset accumulation solutions that generate strong, continuous cash flow Continued focus on profitable growth, a sound balance sheet and generating high returns for shareholders 29
Appendix 30
Appendix: Sources Certified as of December 2020. J.D. Power 2020 Certified Customer Service ProgramSM recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. Our advisors evaluated our performance in these factors: satisfaction with the IVR routing process, and the customer service representative which includes knowledge, courtesy, concern, call duration/transfers/hold time, and timeliness of resolution in addition to overall satisfaction. Ameriprise engaged J.D. Power to be independently evaluated through this program and cite the results. For more information, visit www.jdpower.com/ccc. Source: Ameriprise Financial Goal-Based Advice Survey. Results from July 2018 through August 2020, reflecting 3,889 client responses. The percentages cited reflect those who agree or strongly agree with the statement (on a 5-point scale). Client may complete a survey via the secure site after their goals are published online. Source & Disclosure: Wants & Pricing Report (April 2021, the most recent report) from the Hearts & Wallets Investor QuantitativeTM Database. In this annual syndicated survey respondents are asked to rate their financial services providers in a variety of areas on a scale of 0 (not at all satisfied) to 10 (extremely satisfied). 5,920 respondents provided 10,163 sets of ratings. The report designates Hearts & Wallets Top Performers in areas where customer ratings for one or more providers are “distinctively higher than customer ratings of other providers.” For each area there may be several Top Performers or none. The analysis does not seek to designate any provider as “first” or rank Top Performers. This rating is not indicative of future performance and may not be representative of any one client’s experience, as the rating is an average of a sample of client experiences. Ameriprise paid a fee to Hearts & Wallets to cite the results of the survey. 4.9/5 client satisfaction - Disclosure: Clients can respond to an internal Ameriprise survey and rate an advisor or practice based on their satisfaction with the team or practice, on a scale of 1 to 5 (1 = extremely dissatisfied to 5 = extremely satisfied). Client experiences may vary and working with any Ameriprise Financial practice is not a guarantee of future financial results. Investors should not consider this rating a substitute for their own research and evaluation of a financial practice's qualifications. Only clients with access to the Ameriprise Secure Client Site may submit a rating. Ratings reflect an average of all client responses received over a rolling two-year period as of 12/31/2020. Top 15 VUL insurance provider – : Individual Disability Income Sales Survey, Q1 2021, LIMRA International Top 15 VA carrier – LIMRA U.S. Individual Annuity Industry Sales Report – Q1 2021 Top 10 retail ranking in the UK – Source: The Investment Association, data as of Feb. 2021 Top 15 long-term mutual funds in the U.S. – ICI Complex Assets report, through Q1 2021. 110 4- and 5-star Morningstar-rated funds. Past performance is no guarantee of future results. © 2019 Morningstar. All rights reserved. The Morningstar information contained herein: (1) is proprietary to Morningstar and/or its content providers; (2) may not be copied or distributed; and (3) is not warranted to be accurate, complete or timely. Neither Morningstar nor its content providers are responsible for any damages or losses arising from any use of this information. For each fund with at least a three-year history, Morningstar calculates a Morningstar RatingTM used to rank the fund against other funds in the same category. It is calculated based on a Morningstar Risk-Adjusted Return measure that accounts for variation in a fund's monthly excess performance, without any adjustments for loads (front-end, deferred, or redemption fees), placing more emphasis on downward variations and rewarding consistent performance. Exchange-traded funds and open-ended mutual funds are considered a single population for comparative purposes. The top 10% of funds in each category receive 5 stars, the next 22.5% receive 4 stars, the next 35% receive 3 stars, the next 22.5% receive 2 stars and the bottom 10% receive 1 star (Each share class is counted as a fraction of one fund within this scale and rated separately, which may cause slight variations in the distribution percentages). 31
Reconciliation Tables Adjusted operating earnings per diluted share Per Diluted Share Full Year TTM 2012 Q2 2021 Reported EPS $ 4.61 $ 9.00 Less: Impact of operating adjustments (0.96) (8.09) Adjusted operating EPS $ 5.57 $ 16.87 Less: Impact of annual unlocking/loss recognition (0.22) (2.88) Adjusted operating EPS ex. annual unlocking/loss recognition $ 5.79 $ 19.75 Less: Impact of Auto & Home core results 0.07 - Adjusted operating EPS ex. annual unlocking/loss recognition and Auto & Home $ 5.72 $ 19.75 345% 32
Reconciliation Tables Mix Shift ($ in millions) Full Year TTM 2012 Q2 2021 Advice & Wealth Management pretax adjusted operating earnings $ 434 $ 1,484 Less: Unlocking - - Pretax adjusted operating earnings excluding unlocking $ 434 $ 1,484 Asset Management pretax adjusted operating earnings $ 535 $ 880 Less: Unlocking - - Pretax adjusted operating earnings excluding unlocking $ 535 $ 880 Retirement & Protection Solutions pretax adjusted operating earnings $ 687 $ 456 Less: Unlocking (84) (295) Pretax adjusted operating earnings excluding unlocking $ 771 $ 751 Total Pretax adjusted operating earnings excluding unlocking $ 1,740 $ 3,115 Percent pretax adjusted operating earnings from Advice & Wealth Management excluding unlocking 25% 48% Percent pretax adjusted operating earnings from Asset Management excluding unlocking 31% 28% Percent pretax adjusted operating earnings from Retirement & Protection Solutions excluding unlocking 44% 24% Excludes Corporate & Other Segment 33
Reconciliation Tables Advice & Wealth Management net pretax adjusted operating margin ($ in millions) Full Year TTM 2015 Q2 2021 Adjusted operating total net revenues $ 5,013 $ 7,302 Pretax adjusted operating earnings $ 859 $ 1,484 Pretax adjusted operating margin 17.1% 20.3% 320 bps 34
Reconciliation Tables Asset Management net pretax adjusted operating margin ($ in millions) TTM Q2 2021 Adjusted operating total net revenues $ 3,244 Less: Distribution pass through revenues 842 Less: Subadvisory and other pass through revenues 347 Net adjusted operating revenues $ 2,055 Pretax adjusted operating earnings $ 880 Less: Adjusted operating net investment income 5 Add: Amortization of intangibles 13 Net adjusted operating earnings $ 888 Pretax adjusted operating margin 27.1% Net pretax adjusted operating margin 43.2% 35
Reconciliation Tables Adjusted operating return on equity ($ in millions) Twelve Months Ended June 31, 2021 Net income $ 1,065 Less: Adjustments (1) (980) Adjusted operating earnings $ 2,045 Total Ameriprise Financial, Inc. shareholders' equity $ 5,924 Less: Accumulated other comprehensive income, net of tax 463 Total Ameriprise Financial, Inc. shareholders' equity excluding AOCI 5,461 Less: Equity impacts attributable to the consolidated investment entities 1 Adjusted operating equity $ 5,460 (2) Adjusted operating return on equity, excluding AOCI and Unlocking 37.5% (1) Adjustments reflect the trailing twelve months' sum of after-tax net realized investment gains/losses, net of deferred sales inducement costs ("DSIC") and deferred acquisition costs ("DAC") amortization, unearned revenue amortization and the reinsurance accrual; the market impact on non-traditional long-duration products, net of hedges and related DAC amortization, unearned revenue amortization, and the reinsurance accrual; mean reversion related impacts; gain on disposal of business; the market impact of hedges to offset interest rate and currency changes on unrealized gains or losses for certain investments; integration/restructuring charges; and the impact of consolidating certain investment entities. After-tax is calculated using the statutory tax rate of 21%. (2) Adjusted operating return on equity excluding accumulated other comprehensive income (AOCI) is calculated using the trailing twelve months of earnings excluding the after-tax net realized investment gains/losses, net of DSIC and DAC amortization, unearned revenue amortization and the reinsurance accrual; the market impact on non-traditional long- duration products, net of hedges and related DAC amortization, unearned revenue amortization, and the reinsurance accrual; mean reversion related impacts; gain on the disposal of business; the market impact of hedges to offset interest rate and currency changes on unrealized gains or losses for certain investments; integration/restructuring charges; the impact of consolidating certain investment entities; and discontinued operations in the numerator, and Ameriprise Financial shareholders' equity excluding AOCI and the impact of consolidating investment entities using a five-point average of quarter-end equity in the denominator. After-tax is calculated using the statutory tax rate of 21%. 36
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